Database Users

Receiving corporate email

Hello:
I can dial into my company network using my XDA and dialup, ok. Does anyone know how I can receive my corporate emails? I suspect I need some software for the XDA which can access MS-exchange servers, is there any such out there?
thanks

corporate mail
all i can tell you is the way we do it at our company. exchange has web access so to access our corporate mail the address would be
http://mailserver.*****.**.uk
type in your login and password and bob's your auntie.
no special software required.
ian

Hmmm. I gave it a try, no luck. maybe it is blocked by our firewall. :-(

POP server
I can do my corporate e-mails trough a pop3 server, and with the nice patch I can do my private e-mails trough a hotmail http account.
works perfect
So check if you have a pop3 mailserver account.

Similarly I check my corporate Exchange server with Pocket Outlook using IMAP4 (can get folders other than Inbox). I also get my Yahoo email using POP3.

Hmm - no idea how to use IMAP4 or how to get them through e pop3 server.
I don't know much about how mail works, i just usually collect it and send it. details on how to set these two possible solutions would be most welcome.
Icarusbop

Why don't you ask the IT dept ?
At my work place, I can access email remotely though the web interface of Exchange / Outlook. I still have to be connected the RAS service here though as the server is not advertised on the internet.
Rob.

Hmmm
the problem with that is two things...
the XDA is not a company issue thing, so they will probably not like me doing this.
Our it dept is ridiculously crap.
Icarusbop

Icarusbop are you useing vodaphone on your xda ii

Yes, I am using vodafone. I have a company mobile, calls are paid for by company, so I obviously wanted to use the voda card in my XDA II

if you got an exchange server, you can add activesync and outlook mobile access with server 2003 and get your email auto updated thru text messaging. I have the whole set up hosted out of my apartment

Microsoft Exchange Driving Me Crazy

I have done a search on this site and HOFO and cant seem to come to a solution. I'm about to go crazy.
I know my company uses Microsoft Exchange. I also have webmail access for my email as well as VPN access.
At this point, I'm unsure what to do with all of the info. I was hoping some of you could help me out. I am on yahoo messenger as curiosity7277466 or I am definitely open to calling you or talking via email. I have been really looking forward to making this work. Hopefully someone here can make my first post here a success. Thanks!
Rudy

it's pretty easy.
*IF* your company has an Outlook Web Access (OWA) Email Server setup so that you can access webmail from the net, you should be able to setup your outlook/exchange email as well.
I bought my 8125 a few nights ago - and while sitting in the store, entered my OWA info and, boom, had my contacts, email, etc. within a few minutes.
Open ActiveSync on your device and click on menu/configure server.
enter your server email address - it should be in the format of mail.doman.com. so, for example, it could look like one of the following:
mail.xda-developers.com
inetmail.yourcompany.com
The point is it will use the same web address that you use for webmail from outside the company. If you use https://mail.xda-developers.com to gain access to your OWA, you'll use mail.xda-developers.com as your server address. You'll likely need to select the SSL connection.
Hit next.
Your use name is your Active Directory user name. The password is your corporate password; and the domain is your AD domain.
You may typically know your user credentials as domain\user name, yet you do need to keep the separate on this screen. Enter user name, passowrd, and domain. Click on the save passwork box.
Hit next. Select your preferences and hit finish.
that's it. you're done.
enjoy.

The key question is which version of Exchange is being used, and what has been exposed to the Internet.
Browsing to Outlook Web Access is the usual clue. Exchange 2003 OWA looks very different from the previous versions - it is very similar to Outlook.
First thing I would try is OMA - Outlook Mobile Access. You can try it from a desktop before you start playing around with your handheld.
https://servername.domain.com/oma
You should get a prompt with username and password.
Enter your username in the format of domain\username and then your regular domain password.
You should then get a list of options in plain text. You can now read your email etc.
Move over to your handheld and enter the same URL and the same thing should happen.
If that doesn't work then you will have to speak to your Exchange administrators to see whether the options have been enabled. There are a number that aren't enabled by default which can stop OMA working.
As Exchange Active Sync works through the OMA virtual directory, if OMA doesn't work then I would be surprised is EAS works.
Exchange ActiveSync setup is as previously posted - but without support enabled on the server, it will never work.
Simon.

The best bet is for you to call your help desk. They may not know but they could probably open a ticket to the Exchage team and you will get a correct answer from them.
There are many different ways to expose the Exchange Front End server to the internet that just guessing will drive you crazy. Some companies expose the whole exchange web directories and other only expose OWA
With all the Firewall Settings Web Proxies and ISA configurations out there it will be hard to tell if you can use Active Sync.
URLs follow this method of connecting to the different IIS Web inerfaces of Exchange
mycompany.domain.com/exchange = OWA
mycompany.domain.com/OMA = WAP based OWA
mycompany.domain.com/ActiveSync = is for ActiveSync
So they have to expose ActiveSync to allow you to use it.
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Accessing Company Email

Quick question .. not sure if anyone can help or not.
My Company uses Xchange email and was wondering if there was a way to get this email pushed on to the phone first. I guess the main problem is that I am not sure if the company has pop enabled. Not really even sure what the incoming mail server and outgoing mail server are or where to find this information. Asking them really isnt an option... any thoughts?

This is the first thing that i tested with my Dopod. When it asked for servers, i just put in the web address to our Outlook Web Access site.
Hard reset after about 30 mins because my server enforced a 30min lock policy and i wasnt sure if i was allowed to hook my dopod upto the exchange server (we have strict policies about attaching non approved hardware to servers and or network)

Exchange servers don't use POP or SMTP, they use Exchange. So there are no 'incoming' or 'outgoing' mail server names.
Get your Exchange server address from your internal tech support group or your system administrator and go through the email account setup on your phone. You'll find one of the options early on is "Exchange Server".
You say that asking them for this info isn't an option, but it's the only way you're going to get this information. If you know where to look on your desktop, you can check your Outlook installation for the Exchange server name there. Otherwise, you're stuck having to ask someone.
If you just simply can't ask anyone, and can't find out on your own, it's a safe bet that your company doesn't want you to do this, and someone might get upset if you try.

i guess the real question here is. If I were to install the BBconnect 4.0 software on my phone; would this then allow me to access my company email on my Tytn?. The problem is that I am trying to get my company email on my Tytn without having to go to my corporate IT department and ask for official permission as they are idiots and say I do not have a need for this. Currently certain people have blackberry's in the company which they receive there email. From my point of view I could careless what they think I have a need for or dont. So in the end I am just trying to circumvent the IT department to achieve what I need. Any thoughts on how this could be done?
- Should also be noted that I have gone into my outlook settings on my Work PC; retrieved what is listed in there as the Microsoft Exchange server address and inputed this along with my netwrok id and password into my Tytn but when you do the Sync it does not work. I have also pinged the server address and inputed the IP# and tried that way unsucessfully as well ... any thoughts?

It's a pretty involved process. You will need to know the server addresss, user name and password and additionally an SSL certificate in order to get true push email. That's unless they use a big company like Verisign to provide SSL certificates. So you might have to talk to them...
First things first though.... Find out what the name of the exchange server is. You will also need a domain name. I'm sure you know what your username and password are.

NRGZ28 said:
It's a pretty involved process. You will need to know the server addresss, user name and password and additionally an SSL certificate in order to get true push email. That's unless they use a big company like Verisign to provide SSL certificates. So you might have to talk to them...
First things first though.... Find out what the name of the exchange server is. You will also need a domain name. I'm sure you know what your username and password are.
Click to expand...
Click to collapse
I have retrieved the domain name from going into the control panel and system icon and checked under computer name. So I know what the domain name is; I have also retrieved what is listed in the Microsoft Exchange Server address. However for some reason it still does not work; I am wondering if what is listed in the MES address field is only accessible if you are on the company internet and not an outside connection? - Thoughts?

If you retrieved that address from a computer on their internal network, than it's an "inside" address and it wont work on your phone. You need to figure out what the outside address is and it's pretty easy to do. It's usually "mail.blahblahcompanyname.com" or something like that.

Any thoughts on when the usual mail.blahblahcompanyname.com doesn't work? Any thoughts where one might find this information?

Yes. See above for my thoughts.

Pk2007 said:
Any thoughts on when the usual mail.blahblahcompanyname.com doesn't work? Any thoughts where one might find this information?
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As mentioned by one of the posters above, the Outlook Web Access address is the best one to use to ensure that it is a valid routable host. You also mention that some of the other network users have blackberry devices. If your corporate IT guys are using Blackberry Enterprise Server, it may mean that Exchange Activesync is not enabled at the server end (or indeed that they are not using a late enough version of Exchange server) in which case, you will not be able to use it no matter what settings you have.

embeeowes said:
As mentioned by one of the posters above, the Outlook Web Access address is the best one to use to ensure that it is a valid routable host. You also mention that some of the other network users have blackberry devices. If your corporate IT guys are using Blackberry Enterprise Server, it may mean that Exchange Activesync is not enabled at the server end (or indeed that they are not using a late enough version of Exchange server) in which case, you will not be able to use it no matter what settings you have.
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By Outlook Web Address; do you mean the website that you can visit to get your company email when you are away from the office?

Yes, try that address. Ours is https://blahblah.wahwah.com/exchange
If yours is also HTTPS you'll need the certificate. If it's a MAJOR provider like someone else posted, no worries, your device will handle it on its own. If it's a self-signed certificate, SOL.

pkley said:
Yes, try that address. Ours is https://blahblah.wahwah.com/exchange
If yours is also HTTPS you'll need the certificate. If it's a MAJOR provider like someone else posted, no worries, your device will handle it on its own. If it's a self-signed certificate, SOL.
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Yeah I tried the web address that I login into my web mail when I am not in the office. However that does not seem to work either.

Thank you to all those who replied with useful information. Combined with the answers I received a little tinkering around; I was able to successfully accomplish what i was trying to do; which was receive company email without the involvement of the IT department.

computer misuse act
without sounding picky, you shouldnt be doing this unless you have explicit permission.
IT departments have specific policys in place to safeguard the data transmitted to mobile devices, and in this case, I doubt you know what these policies are and potentially opening up your corporate network for attack

all you have to do is call your IT department. Tell them you want to enable Outlook Mobile Access (OMA) on the server.
Once this is done, ask them for the Outlook Web Access (OWA) URL. Also, check to see if your server requires SSL or a domain (if you are unsure).
Once you're off the phone with IT, launch activesync on your ppc. press menu and choose "add server source"
enter your OWA address (without http:// or https://) and be sure to include " /exchange " without quotations at the end. press next. enter your outlook username. this is usually the same as your email before the @ symbol, however it can be different.
enter your password and then domain. ensure 'save password' is check. choose next
choose what you want to sync wirelessly , such as contacts, calendar, and task.
note: whatever you sync wirelessly will be deleted if you ever decide to stop using exchange activesycn
choose finish. the initial sync will begin. also, your company's security or it policy may force you to have a password on your phone. if so, you will be prompted during the initial sync to set up a password.
if you need any more help, let me know..

Connecting to Exchange Server

My company runs an exchange server for email, and I was wondering if anyknow knows how to connect to them, using the mogul. I went through the setup on the phone, with no success...Are their any additional steps required to connect to the server when you are not on the same network as the server?

Missing Certificate ?
I think you'll have to install the certificate from your Mailserver on the phone to get it working.
Do you get any active-sync error code when you're trying to sync ?
In general you get an error-code in ActiveSync which is telling you what's wrong...
IMHO the best idea would be: aks your IT-Stuff in your company

you need to add a server in active sync with your companys exchange server addy and your username/password

To be clear you need to enter your companies OWA server address. At most small companies this is your Exchange server and at most large companies it is your ISA server.
Example:
You access OWA using https://exchange.mycompany.com/exchange
You enter: exchange.mycompany.com in the activesync settings and you use your username, password and domain to authenticate
You also need to make sure Outlook Mobile Access is enabled on the Exchange Server and on your Exchange Mailbox. You will need to contact your IT Admin to verify these settings.

I'm in the same boat as the OP. I had been trying to hit the mail server directly or via VPN, with no luck, probably due to no certificate. Never thought about OWA. I set this up as indicated in the prior post, and checked 'Tasks' only (just to run a quick test), and it sync'ed fine. I then checked email and calendar, and now it takes me to a company sign-in web page (same page I encounter when using web access to OWA). Weird thing is the page is in the ActiveSync window and does not appear to be rendering correctly or completely (e.g. no 'submit' button). Nonetheless, I sign in and click where the submit button "should be" and the page goes away and it appears to start syncing, only to take me back to the sign-in page again after 15-20 seconds. Any suggestions on how to get past this point? I've tried logging in to OWA from IE, but ActiveSync still brings up this sign-in page. And yes, I've got my userID, pswd, and domain properly set up as well. Thanks.
BTW, my company IT won't help because they only support handheld access for specific company-issued devices.

try using mail.yourcompanymailserver.com/oma
its a lightweight version that handles easy in mobile browsers (only if your IT guys have enabled it)
as for the OP your exchange settings could vary depending on how your admin set it up, ssl (requiring a certificate) or not. to get the certificate from your company you can dl it from the server mail.yourcompanymailserver.com/cersrv
you log in using your mail credentials and you select download certificate chain and select a der 64.
save it to your phone and just install.
chances are though if your company is using a lot of treo's they dont require ssl because you can't install self issued certificates on them (good work palm). so if you want to ask your IT guys their setup and post it here i can try to walk through it with you.

this is my situation and how i got it to work.
Although i tried to internal address of 1x01po2s.domain.name, that didn't work.
I thought about it for a while, and reasoned if i can access my companies exchange server outside the network through a http://mail.domain.name address, then maybe that'll work hahaha
BAM! it did and now it works perfectly fine. Conincidentally, since i started trying to get this going last week, i emailed a few guys i know and the last one who got my email (it was forwarded to try to solve the problem) said that because of security policies, i am not allowed to do this. Ooops!
Here is a quick run down of my settings:
server address: mail.domain.name
ssl is selected (checked)
username: exchange/nt workstation login name
password: user password
domain: network domain (we have different domains)
save password is selected
under advanced you can select whatever options you like
next select e-mail, and any other options you want
and you're done!
I also enabled the push email icon and get my email regularly on my phone throughout the day.
Well, i hope that this helps some of you out.

server address: mail.domain.name
Click to expand...
Click to collapse
just so folks know there is no standard for this, its whatever subdomain your company decided to put OWA on, for my company its webmail.companywebsite.com
best thing to do would be to ask someone in your company how to access email from outside the office using internet explorer, thats the address your lookign for

Sprint mogul (Titan) WM6.1 Rom update killed exchange server activesync
(Sorry in advance for the long Email) I purchased a Mogul from RS about three weeks ago. For the first week, it worked great! I logged into my company exchange server down loaded and synced email, cal,contacts,tasks ... was very excited. I also got very excited when I started t read threads in this blog .... it seems like there are some pretty smart members maybe someone can help!!
Noticed that there was a new Rom (Sprint TV and improved connection) installed the ROM.
Have spent endless hours with HTC technical support, sprint technical support (not an appropriate name). At times managed to get the email to load but never again Cal, Tasks, contacts. Always able to get sent emails to load (by checking option) . I'm left with a couple of alternatives (any others would be greatly appreciated (actually I really like this phone but I need my email,schedule,etc to work) The error is 0x8503001C there is no exact description about this from MSmobile it seesm to be an awh**** code. Searching on the web provides 1000s of hits unfortunately not just my issue.
o Go to an early Rom WM6.0. So far it seems like to do this I need to unlock the phone then flash the earlier rom?? Since no SIM card I need to hack the registry?? There are several products out there which is best (I do not mind paying for somethng that works well). I down loaded several "Oficial ROm versions ... unfortunately did not write down the number of the one the phone came with.
o Find some way of getting this thing to work well to keep the extra features
o My grace period ends in a week ... cancel with Sprint go to Att but there is not a 3G phone I like ... only Iphone ... it has issues for exchange server??
o I got my wife a Touch at the same time (it runs WM6.1) same issue. Downloaded once my corp email no cal, etc.
o I was told that this Rom was cooked up by MS & Sprint what a disaster
Please, please help ... Thanks in advance
Scurfer

Exchange email and Skype not working after Upgrading Sprint Touch to Wm6.1
The Exchange activesync died at connection and never can sync my company emails after I upgraded Touch to 6.1 Sprint/HTC ROM. Skype also does not work, no sound after first ring, even with 2.2.0.45. I like the GPS and Rev.A speed, and do not want to risk downgrading the ROM. Anybody encounter ssimilar situation?

EVO won't communicate with my exchange mail server

I have tried the built in app and touchdown, but both can't resolve our company exchange mail server. I even tried browsing to mail.mycompany.com and it gives me a 404 error...where as any other device pull it up just fine.
Thoughts?

did you try owa.mycompany.com?

Jye75 said:
did you try owa.mycompany.com?
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Click to collapse
My company doesn't use that DNS name...only mail.mycompany.com Which my iPhone pulls up fine in a web browser..and syncs up to in the mail settings.
it seems the EVO doesn't have a DNS resoloution for the address..

Okay this is funny.
Can anyone tell me if in your web browser you can get to www.continental.com or coair.com?

Yes to the first no to the second.

Same as ^.

Yes to the one you mentioned in PM. With /OWA and /Exchweb trailing the OWA web address.
This was tested on the EVO 4G phone.
I am able to get it resolved through the Mail app as well. Of course I can't get in

I can get in and I'm reading your email right now.
Is there anything you need to know in particular? Your 4:30 appointment has been canceled.
kidding of course

Soupskin said:
I can get in and I'm reading your email right now.
Is there anything you need to know in particular? Your 4:30 appointment has been canceled.
kidding of course
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Click to collapse
Lmao, if I have an appointment at 4:30 I'll cancel it myself!
Seems to be an issue with my location...if I move far enough to change towers it all works...if I move back to my office...the entire internet, except anything from my company works.

I canceled the appointment for you at 4:30pm! haha.
Update your Profile and your PRL again. It helped me with some things such as web pages not completing initially when I first picked up the phone.
I have done the OTA update as well and Revoked Root.
Hope that helps. That's really strange the towers would effect DNS resolution or IP blocks
Did you download too much "pron" from that tower and it blacklisted you?

mrmomoman said:
Did you download too much "pron" from that tower and it blacklisted you?
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Click to collapse
hey man...it's a big screen..

Grims said:
Lmao, if I have an appointment at 4:30 I'll cancel it myself!
Seems to be an issue with my location...if I move far enough to change towers it all works...if I move back to my office...the entire internet, except anything from my company works.
Click to expand...
Click to collapse
Question , are you trying to access it from within your company wireless network , as in , is your WiFi on the phone turned on and connected to your works network , in many cases you cant access that kind of stuff from within the network.
just a thought.

n8dcj said:
Question , are you trying to access it from within your company wireless network , as in , is your WiFi on the phone turned on and connected to your works network , in many cases you cant access that kind of stuff from within the network.
just a thought.
Click to expand...
Click to collapse
No, wish I could though...they have our wireless network setup with AD authetication. Either way, it wouldn't explain why www.continental.com wouldn't come up.

Grims said:
hey man...it's a big screen..
Click to expand...
Click to collapse
I work with Dual 30" screens Double action!!!

Are you sure you have all the proper settings for Exchange on the EVO? I do not recommend accepting the 'automatic detect' settings for Exchange synchronization - on the initial screen, select manual setup and make sure you get everything right.
You will need your username/pw of course, but also the OWA site address and domain name. You might want to double-check with your IT department for the right settings.
Finally, if certain websites aren't popping up, I would update your PRL - this should clear up any data service issues.

All that had been done. Was not a settings issue.
Sent from my PC36100 using Tapatalk

I've not had any luck getting the mail client to get pushed email from OWA on my EVO either. I had this setup on my Blackberry before, but it isn't working out for me with the default mail client. I am using the following settings for Exchange Active/sync. If anything stands out to any of you, please feel free to let me know, this is my first droid device.
Exchange ActiveSync
Email address: (my email address for work)
Server address: (owa.company name.com/owa) since our company upgraded to Exchange 2007, we have had to put the "/owa" at the end of the URL to authenticate.
Domain: Active Directory domain for work
Username: GUID used to authenticate within active directory
Password: password used to authenticate within active directory
I have tried with SSL and without, to make sure that wasn't the culprit, but no change in results.
Not trying to hijack, just didn't want to start another thread for the same issue. If I'm out of my lane with this post please let me know.

GrayTshirt said:
I've not had any luck getting the mail client to get pushed email from OWA on my EVO either...
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Click to collapse
Sorry all, but I kept poking around with it and after submitting this response I was able to get it to work. The only change I made was as follows:
Exchange ActiveSync
Email address: (my email address for work)
Server address: (owa.company name.com) Even though authenticating via web browser requires "/owa" at the end of the URL, i removed it and got the results I was looking for.
Domain: left this field blank
Username: Domain/GUID (used to authenticate within active directory)
Password: password (used to authenticate within active directory)
Enabled SSL
Not sure if this will assist anyone, but thought I'd post the results that worked for me.

GrayTshirt said:
I've not had any luck getting the mail client to get pushed email from OWA on my EVO either. I had this setup on my Blackberry before, but it isn't working out for me with the default mail client. I am using the following settings for Exchange Active/sync. If anything stands out to any of you, please feel free to let me know, this is my first droid device.
Exchange ActiveSync
Email address: (my email address for work)
Server address: (owa.company name.com/owa) since our company upgraded to Exchange 2007, we have had to put the "/owa" at the end of the URL to authenticate.
Domain: Active Directory domain for work
Username: GUID used to authenticate within active directory
Password: password used to authenticate within active directory
I have tried with SSL and without, to make sure that wasn't the culprit, but no change in results.
Not trying to hijack, just didn't want to start another thread for the same issue. If I'm out of my lane with this post please let me know.
Click to expand...
Click to collapse
My issue was not at all related to mail...it was a DNS issue with Sprint. It seems they have resolved the issue on their end.
EDIT: grats on getting it working

Simple resolution then:
1. Double-check all your Exchange settings, including SSL (which is a requirement, unless your IT department is a bunch of idiots).
2. If you can't browse to some websites, then you have an issue with your Sprint service, such as DNS as the OP has posted.