Vanishing sent messages / IMAP - JASJAR, XDA Exec, MDA Pro General

I searched on this forum for the answer and could not find it, so I apologize in advance if I missed it. I am set up for email with IMAP and whenever I send a message from my desktop computer, those emails show up on my Qtec in the sent messages folder. However, when I send messages from my Qtec, they are sent, but vanish completely from my sent messages (or any folder) on my Qtec or my desktop. I have no records of the emails I have sent from my handheld. My temporary workaround has been to cc myself and then move the received email into the sent messages folder, but thats a pain and not the way its supposed to work. Thanks in advance.

did you look in the messaging app
under the menu iteoms tools then options ou see a tab called message.
make sure keep copies of sent items in sent folder is ticked.

I admit I've been Googling
I'm having the same problem on a different Windows Mobile 5 device; I've ticked that setting (as well as syncing the "Sent Items" folder), but the messages still disappear. The same problem occurred on my older Windows Mobile 2003 Second Edition device. Very odd.

bug in Pocket Outlook WM5 IMAP sent items problem
its a bug... Its unbelievable that they havent fixed it in WM5 either! I've also been struggling to use this, the keep copy of sent items option being ticked doesnt work with IMAP for some daft reason.
I did some searching on the internet, and the (apparent) reason is to minimise memory usage on the pocket pc, which is fine for POP but the whole concept of IMAP is that all the email is on the server not on the device! So it really is a lack of foresight on the part of microsoft not to think about this, after all this is a great business tool, so the need for decent IMAP checking of sent-items is essential when you are "on the move"
Come on everyone, lets all complain to microsoft to fix this, It seems another solution is to use "flex mail" which has the ability to use a memory card as storage. I'll let everyone know my findings on wether it is a better solution than the built in email pocket outlook client.
Derek

I just tried Flexmail... doesnt work...
I sent the following email to the developers to gain a bit of interest (hopefully)
----------------------------------------------------------------------------
Hardware: jasjar / xda exec - WM5
Version: 2.2
Mail Server Name: own webserver with IMAP support
Connection Used: GPRS
Protocols Used: IMAP
SMS Integration: on
Type of Issue: IMAP Synchronization
Beta version Used:
Issue:
Hi there, I installed your software to hopefully get around the problem where all pocket PC's do not allow access to the "sent items" folder from the device. As I wish to use this device for business it is vital that I can see what email's I have sent from either my desktop PC (running Outlook Express 6) and my xda when out of the office.
Your program seems to work fine (the trial version) but the sent items does not seem to be on the server, but locally stored, which again negates the whole point of imap.
On the Flexmail program, a folder called "Sent" exists which is not on the server. So I see no way of actually using your program to achieve what I need it for!!!
If you plan on fixing this in the next release please let me know asap... as a lot of people on xda-developers.com are scratching their heads in disbelief that microsoft has not fixed such a fundamental bug!
Regards
Derek Foley

I just tried Flexmail... doesnt work...
I sent the following email to the developers to gain a bit of interest (hopefully)
----------------------------------------------------------------------------
Hardware: jasjar / xda exec - WM5
Version: 2.2
Mail Server Name: own webserver with IMAP support
Connection Used: GPRS
Protocols Used: IMAP
SMS Integration: on
Type of Issue: IMAP Synchronization
Beta version Used:
Issue:
Hi there, I installed your software to hopefully get around the problem where all pocket PC's do not allow access to the "sent items" folder from the device. As I wish to use this device for business it is vital that I can see what email's I have sent from either my desktop PC (running Outlook Express 6) and my xda when out of the office.
Your program seems to work fine (the trial version) but the sent items does not seem to be on the server, but locally stored, which again negates the whole point of imap.
On the Flexmail program, a folder called "Sent" exists which is not on the server. So I see no way of actually using your program to achieve what I need it for!!!
If you plan on fixing this in the next release please let me know asap... as a lot of people on xda-developers.com are scratching their heads in disbelief that microsoft has not fixed such a fundamental bug!
Regards
Derek Foley

Solved - simple workaround
Yesterday I spent a few hours trying to solve the problem of seeing sent items on an xda and outlook express as well with IMAP.
After much "mucking around" with different email clients, and not to mention finding some that work with WM5, I eventually figured out a workable solution - It involves installing and using flexmail instead of pocket outlook that comes with the pda.
Flexmail runs as a trial demo... to purchase it is $19.95, it also has SMS capability, and after installing and a restart replaces the messaging link on the today screen.
http://www.pocketinformant.com/products_info.php?p_id=mail&dir=wm&tab_id=purchase
There is one extra step involved to make it work, so its not ideal, (see my earlier posting to the software company who make it) but it means you can achieve what you desired and see all emails sent from either the laptop/desktop pc and pda.
I think if you want to try this solution, It might be an idea to make sure you're using a memory card as this program can be configured to save emails to the memory card, which could be useful if you have large email attachment such as a scanned document, which might fill up the internal memory on the phone easily.
While digging around I found a Viking 2GB SD card (£40.26 ex vat)
http://www.ebuyer.com/customer/prod...hvd19wcm9kdWN0X3Jldmlld3M=&product_uid=104113
Instructions
1) install and configure flexmail on your xda/pda to access your IMAP server
2) set up an IMAP email account on your PC with a mail client (e.g. Outlook Express 6)
2) make sure synchronise is set on all folders on the PC and the pda
3) for reference - the IMAP "sent folder" on the server is called "Sent Items"
On flexmail, however, it stores any pocket pc outgoing emails in its own "local folder" called "sent". This is not uploaded for some strange reason.
Therefore to view the emails from anywhere, on flexmail, after sending, just open the "sent" folder and then go to the menu, and move the email into the imap folder called 'Sent-Items'.
A send and receive will upload these items, moving them out of the "local folder" and will then enable them to be viewed on any IMAP client - also on the pda from the same folder.
Flexmail also seems to support html email - which is nice! It has lots of configurable options and seems to be a great bit of software.
Obviously there might be some connectivity issues with larger file attachments over GPRS using IMAP. So try and find a 3G spot if you can - or someone's WIFI router for bigger attachments!
Derek

Solved - simple workaround
Yesterday I spent a few hours trying to solve the problem of seeing sent items on an xda and outlook express as well with IMAP.
After much "mucking around" with different email clients, and not to mention finding some that work with WM5, I eventually figured out a workable solution - It involves installing and using flexmail instead of pocket outlook that comes with the pda.
Flexmail runs as a trial demo... to purchase it is $19.95, it also has SMS capability, and after installing and a restart replaces the messaging link on the today screen.
http://www.pocketinformant.com/products_info.php?p_id=mail&dir=wm&tab_id=purchase
There is one extra step involved to make it work, so its not ideal, (see my earlier posting to the software company who make it) but it means you can achieve what you desired and see all emails sent from either the laptop/desktop pc and pda.
I think if you want to try this solution, It might be an idea to make sure you're using a memory card as this program can be configured to save emails to the memory card, which could be useful if you have large email attachment such as a scanned document, which might fill up the internal memory on the phone easily.
While digging around I found a Viking 2GB SD card (£40.26 ex vat)
http://www.ebuyer.com/customer/prod...hvd19wcm9kdWN0X3Jldmlld3M=&product_uid=104113
Instructions
1) install and configure flexmail on your xda/pda to access your IMAP server
2) set up an IMAP email account on your PC with a mail client (e.g. Outlook Express 6)
2) make sure synchronise is set on all folders on the PC and the pda
3) for reference - the IMAP "sent folder" on the server is called "Sent Items"
On flexmail, however, it stores any pocket pc outgoing emails in its own "local folder" called "sent". This is not uploaded for some strange reason.
Therefore to view the emails from anywhere, on flexmail, after sending, just open the "sent" folder and then go to the menu, and move the email into the imap folder called 'Sent-Items'.
A send and receive will upload these items, moving them out of the "local folder" and will then enable them to be viewed on any IMAP client - also on the pda from the same folder.
Flexmail also seems to support html email - which is nice! It has lots of configurable options and seems to be a great bit of software.
Obviously there might be some connectivity issues with larger file attachments over GPRS using IMAP. So try and find a 3G spot if you can - or someone's WIFI router for bigger attachments!
Derek

Solved - simple workaround
Yesterday I spent a few hours trying to solve the problem of seeing sent items on an xda and outlook express as well with IMAP.
After much "mucking around" with different email clients, and not to mention finding some that work with WM5, I eventually figured out a workable solution - It involves installing and using flexmail instead of pocket outlook that comes with the pda.
Flexmail runs as a trial demo... to purchase it is $19.95, it also has SMS capability, and after installing and a restart replaces the messaging link on the today screen.
http://www.pocketinformant.com/products_info.php?p_id=mail&dir=wm&tab_id=purchase
There is one extra step involved to make it work, so its not ideal, (see my earlier posting to the software company who make it) but it means you can achieve what you desired and see all emails sent from either the laptop/desktop pc and pda.
I think if you want to try this solution, It might be an idea to make sure you're using a memory card as this program can be configured to save emails to the memory card, which could be useful if you have large email attachment such as a scanned document, which might fill up the internal memory on the phone easily.
While digging around I found a Viking 2GB SD card (£40.26 ex vat)
http://www.ebuyer.com/customer/prod...hvd19wcm9kdWN0X3Jldmlld3M=&product_uid=104113
Instructions
1) install and configure flexmail on your xda/pda to access your IMAP server
2) set up an IMAP email account on your PC with a mail client (e.g. Outlook Express 6)
2) make sure synchronise is set on all folders on the PC and the pda
3) for reference - the IMAP "sent folder" on the server is called "Sent Items"
On flexmail, however, it stores any pocket pc outgoing emails in its own "local folder" called "sent". This is not uploaded for some strange reason.
Therefore to view the emails from anywhere, on flexmail, after sending, just open the "sent" folder and then go to the menu, and move the email into the imap folder called 'Sent-Items'.
A send and receive will upload these items, moving them out of the "local folder" and will then enable them to be viewed on any IMAP client - also on the pda from the same folder.
Flexmail also seems to support html email - which is nice! It has lots of configurable options and seems to be a great bit of software.
Obviously there might be some connectivity issues with larger file attachments over GPRS using IMAP. So try and find a 3G spot if you can - or someone's WIFI router for bigger attachments!
Derek

Related

IMAP Folders

How can I get my PPC to subscribe ONLY to the Inbox, Sent, and Trash folders? It seems to want to check ALL folders on the IMAP server which takes a LONG time over GPRS and makes it a pianful experience! I can't mess with the IMAP server, so any solution would have to exclude changing settings on the IMAP server. Is there a 3rd party app. that fixes this?
Try INBOX/accounts choose imap account then TOOLS/Manage Folders and put a check in the box of each folder you would like to have checked.
Even if only those folders are marked for synch Pocket Inbox still waste time by re-loading the folder hierarchy at each connection. This is what we need to find a way to disable if possible. There was a specific option to disable this behaviour on the HP Jornada 720 (HPC) email client. Not sure why MS dropped that option on the PPC. Pretty sure someone could come up with a registry hack to fix this.
Exact same problem
Hello everyone,
I have the exact same problem. I have lots of IMAP folders (374) and my IMAP client always gets the whole folderlist. Has someone a workaround for that problem or is there a smarter imap client out there that just checks the subscribed folders or the folder I do specify?
Thomas

Activesync with two accounts - Exchange Server + Outlook

I've just started using the Outlook Domino connector to enable me to use Outlook to access our Lotus Notes server, and more importantly, sync my Notes inbox, calendar etc with the i-mate without other third-party software (I was previously using mNotes from CommonTime which didn't totally satisfy my needs).
Whilst I'm now thrilled with the Outlook/Notes/i-mate sync scenario, which is working beyond my expectations, I'm a little hesitant to set up my Activesync to Exchange Server Account (from Club i-mate) which I also use for private email because I'm unsure whether this dual server via Activesync scenario will work (and I can't jeopardize my Notes mail / calendar integrity to check).
So, has anybody tried using Activesync to syncronize with their PC's Outlook inbox / calendar etc, PLUS a server sync with Exchange? What happens? Do you just end up with two Inbox items in Activesync? Does all your email etc from all accounts end up in the same PPC inbox (and then both accounts)?
Any first-hand experience would be greatly appreciated.
Thanks.
Hi,
it is not possible to do both with ActiveSync. If you configure ActiveSync for server sync it no longer synchronizes with Outlook locally.
You can use IMAP or POP3 for your additional accounts, I am using Exchange for my main account and IMAP for other accounts and it works fine.
Okay Softworkz, that's what I was afraid of.
Unfortunately Clubimate don't allow POP (or IMAP) access for member email, so it's one or the other for me then.
Thanks for your comment.
Ooooh interesting - what was up with mNotes? =) Version 3.5 is out soon by the way - and I'm working on some stuff for our new website..
Hi Madkat,
I used mNotes on my original XDA and now my i-mate with great success for ages, until I made the mistake of creating categories for my contacts. Once I happened mis-type a category name and that was when I discovered that I couldn't delete them - at all.
No matter what I did I couldn't stop rogue categories from appearing in the drop-down list. After removing all contacts from the rogue category, and then deleting it on the i-mate (or Notes, it didn't matter), the rogue category would still appear in the drop-down list, and in the add / remove categories sceen as [category name] (not in master category list), or words to that effect. I also played around with the mNotes config app which is installed on the device (which was just about all I could find in the user manual relating to categories), but the manual didn't match what was installed (guess it hadn't been updated for that section), and I wasn't successful.
I actually posted a question on xda-developers about it, but wasn't able to sort it out. I just became frustrated in the end. I'm not sure I'd go back to it now because I'm so impressed with the Outlook Domino Connector and not having to use Notes for my e-mail at work - I hate notes as an email client, especially with all the 'customisations' our IT jerks have done; we don't have rights to do anything - can't even create rules to move mail to other folders based on content anymore. It's a shame they don't upgrade to Notes 6, but there you go.
TBH I hate Notes as a mail client too!! If I didn't have to do any Notes development I'd be using IMAP on the Domino server & Thunderbird on my PC.
I think it is worth mentioning, though, that during your 30-day evaluation you are entitled to full tech support by email and/or phone - bit late now though! D'OH.
i just do not want to open another topic....
i have a pc with win xp and ms outlook... ms outlook is set up with an exchange server for all items (email, calendar, tasks etc)
is it possible to sync, via activesync, my windows mobile device with the content of ms outlook on my pc? the purpose is to have the same calendar, tasks and contacts on my phone WM device also...
thanks

IMAP e-mail

I use IMAP instead of POP3 because that way no matter where I am I can access all my messeges but it's not working very well with my pcoket pc. When I try to update my folders it attempts to re-download/verify every messege so it sifts through 700 or so messges which takes forever plus it uses up my data package. I have the setting to only download headers and no part of the messeges but it still doesn't stop this.
Any ideas??
Thanks,
Daniel
DanielHochman said:
I use IMAP instead of POP3 because that way no matter where I am I can access all my messeges but it's not working very well with my pcoket pc. When I try to update my folders it attempts to re-download/verify every messege so it sifts through 700 or so messges which takes forever plus it uses up my data package. I have the setting to only download headers and no part of the messeges but it still doesn't stop this.
Click to expand...
Click to collapse
Hi Daniel,
I tried IMAP for a while but also found it very slow and a bandwidth hog. I guess it must always scan the folder list in case new folders have been added.
Anyway, I switched to POP3 and it's much faster. Of course you can only sync your Inbox but the POP3 client on the Magician does not mark the messages on the server as 'read', so when you next connect with your PC the messages will all still be there. This works well for me as I do not end up with some mail on my Pocket PC and not on my server.
- Peter
I will be using my Mini as a desktop replacement for 10 months- so there's no way to use IMAP on a pocket PC successfully??
DanielHochman said:
I will be using my Mini as a desktop replacement for 10 months- so there's no way to use IMAP on a pocket PC successfully??
Click to expand...
Click to collapse
Well, IMAP does work reliably on the Pocket PC. I used it for a few months this year without any problem. But as you found out it is slower than POP3 because it has to do more, e.g. scan the folder list, sync the folders you have selected, download/upload mail, move mail between folders, etc.
- Peter
The a look on QMAIL: http://www.pocketpcfreewares.com/en/index.php?soft=1344
For me it is the best email client on PPC so far (and it's free!).
I use it mith my IMAP box without any problem.

I want to be alerted when subfolders receive mail.

My work, unfortunately, uses Groupwise and I'm gonna get no support in getting a Groupwise mobile server or anything setup, so I'm stuck with syncing local for contacts and appts and tasks. I am, however, using and IMAP access to get my emails, and this works pretty well with the default Pocket Outlook email client.
One thing missing is that I have a couple of subfolders where I have rules that automatically direct emails from like my Boss or other people into the folder so it doesn't get lost in the shuffle of other stuff. However, I'm not getting notification when new emails are pulled into those folders. If I go into my email program I can see that I have new emails there, but I get the buzz or message icon that I have new emails. Is there anyway to make it so when new messages get pulled into the subfolders that I also get notified?
Ideally I'd REALLY like to stick with the default email program as I'm also using Mobile Shell and mobile shell apparently only integrates with the default email app.
RedRamage said:
My work, unfortunately, uses Groupwise and I'm gonna get no support in getting a Groupwise mobile server or anything setup, so I'm stuck with syncing local for contacts and appts and tasks. I am, however, using and IMAP access to get my emails, and this works pretty well with the default Pocket Outlook email client.
One thing missing is that I have a couple of subfolders where I have rules that automatically direct emails from like my Boss or other people into the folder so it doesn't get lost in the shuffle of other stuff. However, I'm not getting notification when new emails are pulled into those folders. If I go into my email program I can see that I have new emails there, but I get the buzz or message icon that I have new emails. Is there anyway to make it so when new messages get pulled into the subfolders that I also get notified?
Ideally I'd REALLY like to stick with the default email program as I'm also using Mobile Shell and mobile shell apparently only integrates with the default email app.
Click to expand...
Click to collapse
I would like the same.
I have never found a fix to this issue and IIRC it is a limitation of the software.
I am using gmail so I just set up forward rules and dummy accounts. So I had account X with sub directory Y I have the email intended to Y get forwarded to account A and set A as a separate account. I dont know if this would work with mobile shell ( if it only looks at the outlook account)
tedet said:
I have never found a fix to this issue and IIRC it is a limitation of the software.
I am using gmail so I just set up forward rules and dummy accounts. So I had account X with sub directory Y I have the email intended to Y get forwarded to account A and set A as a separate account. I dont know if this would work with mobile shell ( if it only looks at the outlook account)
Click to expand...
Click to collapse
It is indeed an Outlook issue. It only sends alerts on mails in the inbox. On my exchange server, the emails are redirected on the server before Outlook ever sees that they touch the inbox and thus no alert.
The only solution is some sort of third-party app, that would be nice.
If you're using Groupwise as your mail server, what is the email client you run on your workplace computer? And your workplace computer OS?
If your accessing Groupwise mail through Outlook on your work computer, your rules can be setup as client side instead of server side rules. If Groupwise behaves like a MS Exchange then your client side rules would only process when you're logged into your Outlook client. So when you're not in front of your PC, you wouldn't move your mail from your Inbox. Thus making them invisible to Pocket Outlook.
Or you could setup some special notification or delayed move rules. Again assuming you're using Outlook. Ornic InboxRules can be used to create some complex rules if you go that route. I haven't personally used it, but I used the predecessor to it called CaTrap to parse the sender, subject, and parts of the body into a another email and forward that via SMS to my phone.
If you can manage to get stuff to your Pocket Outlook Inbox, there are a few good tools that will give you advanced notification options on your phone. See this thread for details. Hope this helps to get you started.
You can see on http://www.magica.ro/pda_pocket_checkmail.php an application which solves your problem; it works together with ActiveSync and Outlook Mobile in order to alert users about unread mails in Inbox and Subfolders.
You can test it by downloading the demo version.
We published version 2.0 of CheckMail application.
New features are:
- displays messages on "Today Screen";
- audio alert when new messages are received;
- audio reminder if the new messages where not read (the interval when these verifications are made is selectable by user);
- by taping on CheckMail application, user can open Messaging application (Outlook);
- user can select in CheckMail application not to check Inbox (only subfolders).
Visit http://www.software.magicashop.ro/pda_pocket_checkmail.asp to see details and demo application.

IMAP to gmail configuration?

Hi,
I'd like to configure Windows Mobile to make that the delete mail action in my gmail account archives the mail instead of deleting it.
I've read some post over the web talking about this issue, and giving some solutions, but none of them for Windows Mobile.
In essence, the solution implies to change the "label" that is associated with the delete action, so it must change from "[gmail]/trash" to "[gmail]/All mail" (this is my own interpretation of what I've read, very simplified ), but I don't know how to do this. I've searched the registry and the file system looking for some configuration entries, but I've been unable to find any
Any ideas? Is this possible to do?
(my ppc is a HTC TouchHD, by the way)
thanks
1 of the differences between imap and pop3 is that
imap dont delete the mails
you should try to change to pop3 in your pda
Use the IMAP connection and just move the messages to a folder on your PPC, this will change the tags in your gmail account. Thus moving the email from your Inbox to the folder of your choice.
Hi again,
Thanks Rudegar and Deedee for your replys. (sorry for my delayed answar, but I've been out of home some days)
Rudegar, I've been testing the pop3 access, but I have a problem. I use POP (with MS Outlook) in my main computer, so I always have my mails there and organized as I want (folders, subfolders, filters to delete, move, etc...) This is my main "mail box" and I like it this way 8·). The problem now is that if I download one mail from one pop3 "reader" (be it the PC or the PPC) the other one "loses" the mail. I suppose that gmail marks the mail as downloaded by pop so it is not "served" anymore. This makes the pop option "not an option" 8·(
Deedee, I've been playing a little more with the IMAP folders, and, as you say, I can move the messages to folders. The problem here is that this is not so easy as simply deleting it, and letting gmail to keep it archived. What I want is to be able to delete the messages but to be sure that there are kept safe by google, just in case ;·)...
What I want to do is exactly what is described in this page (http://vjarmy.com/archives/2007/10/tutorial_easy_archiving_for_gmai.php), but I don't know if there is some way to do the same in Windows Mobile
Thansk again for your help 8·)
it's done! well... in fact it has been always done! 8·)
As a nice "side efect" of using a spanish version of Windows Mobile, mails are never marked as "Trash", but as "Elementos eliminados", what, of course, gmail does not understands and treats it as a normal label. So emails are never sent to the trash folder, wich is what I wanted! 8·)
So problem solved! Thanks again for your pattience 8·D

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