Hi,
I purchased my QTEK 9100 in Hong Kong a few weeks ago, and today I was trying to guess on which web site to register.
I used the IMEI to find out the origin... My IMEI is supposed to be a I-Mate KJAM sold in UK.
My device has a QTEK logo, came in a QTEK box, with QTEK manuals, etc... Moreover the power adapter is continental Europe and not UK...
I would be interested in knowing:
1. Is it easy to change IMEI ?
2. Are there any other QTek with bad IMEI around
3. How to get more infos on my phone....
To check your IMEI/Vendor:
http://www.numberingplans.com/?page=analysis&sub=imeinr
Thanks for any help on finding where my phone comes from....
same here
Mobile equipment brand / model i-Mate K-JAM
GSM Implementation Phase 2/2+
Country of Approval United Kingdom
IMEI issued by British Approvals Board of Telecommunications (BABT)
yet mines a qtek brand same with box and what not and it does not register on imates website as the imei supposedly is not imate standard.
weird... but changing imei's is illegal and not the easiest of jobs!
Hi,
that system seems not to be very reliable.
It shows the same with my IMEI and my device is a original T-Mobile Germany MDAc. Bought in Germay in an original T-Mobile Shop, not online an not in other countries.
Greetz,
BugzBunny
really, i wouldn't worry - it is showing my Vodafone v1640 as and xda exec, seems like a crap tool to me.
This IMEI number seems to be correct, but we do not have any information on this specific handset. Please add the missing information below.
Dutch T-Mobile MDA Vario..
Checked 6 different devices.
Country of approval is always UK
And it treats ALL HTC devices as I-mate.
As i posted in mine, it is treating mine as an o2 xda exec, not an I-Mate
Could it be possible that this company are collecting IMEI-numbers?
Is it possible to use these in a unlegel way?
I entered the IMEI Number of my MDA Vario, Ericsson T65 and T100.. this 3 devices seem to be from the UK!
My Ericsson T39m´s IMEI is assumed by: Cetecom GmbH in Germany! :roll:
After searching the web for a while I found the following (scarce) information:
BABT in UK seems to be the main organization in charge of allocating IMEI number in Europe.
The first two digits of the IMEI corresponds to the organization allocating the number.
This explains why we all got numbers from UK.
This also means that there is no way to know in which country the product was supposed to be sold...
The best way to do so would be to contact QTEK with the S/N (or IMEI) of the device and ask them. But who is QTEK ?
Qtek and Dpod are trademarks owned by HTC.
Try to contact Qtek Europe ... http://www.qtek.se/europe/home.aspx
Related
need to regiter at www.myxda.com and download the software upgrade. can someon ehelp as my device's IMEI is considered invalid for some reason
Thanks
O2 Technical Support, Asia Pacific Region have been no help
I have a O2 XDA which I am using in Melbourne, Australia but had purchased from Uk and had it unlatched before coming to Australia
I have been trying in vain to register the unit at www.myxda.com and it considers the IMEI number as invalid.
Can you please give me an IMEI number thats good for registering cause all I want is to be able to download the software upgrade
Hi,
I am suffering the same problem as you too. I just purchased my Brand-New O2 XDA2 Asia. But the IMEI printed on the back of the device (uncovered after by removing the battery pack) is NO Good for registering. By pressing "*#06#" directly on the phone dialer, the displayed IMEI is STILL NO GOOD for registering into "www.myxda.com". The displayed IMEI is 17 digits. I googled it on the web about IMEI and the results came back it as should be an Uniquely defined 15 digits. After I tried with the whole 17 digits or just the 1st 15 digits for their own web registering, ALL FAILED. Many tries from asking help from that Officially Authorized(they claimed that authorized by O2-Singapore) Retailer where I had purchased my XDA2 from. No good answer back after all. They even told me that they had never given it a try to register into "www.myxda.com" at all, because they didn't have an XDA2 device to do that. Wow, what a BIG supprised me! They sold it many but they just didn't have a device for registering test.
What a DAM* SH*T service they are!!!
What a DAM* SH*T service they are!!!
What a DAM* SH*T service they are!!!
Hi Guys,
This is a story we commonly hear over at the MTekk forums. It seems that the most common solution is to e-mail them with your problem, purchase details and IMEI on...
helpdesk-asia<at>O2.com or
contactusasia<at>o2.com or
myxda_asia<at>o2.com
...and they will add your IMEI to the database, which seems to be rather incomplete. Don't expect immediate turn-around on your request either, they can be a little slow.
Mike
knazar said:
I have a O2 XDA which I am using in Melbourne, Australia but had purchased from Uk and had it unlatched before coming to Australia
Click to expand...
Click to collapse
As it's a UK XDA Can you not just use the upgrade available for the UK version at www.my-xda.com ?
I bought my Qtek 9100 from an electronics store in London, they get them from a company called SmartDevices (also a UK company).
To start off with, I tried to register my phone (via the IMEI number) at qtek.nl, qtek.nu, qtek.se, and any other qtek site I could find that allows you to register, but was told by all of them that my IMEI number is not valid. I thought this was odd, and I have seen a few more posts where people have said they were told the same thing.
I also was concerned by a few posts that the 2-year warranty doesn't seem to have a phone number or company to call when the phone needs repair. Well, I carefully read every word of the warranty and found that I am to contact a company called Teleservices at the website www.teleservices.com. They are the authorized Qtek service center for my warranty. I emailed them to make sure they were in fact my service center. I even quoted the line in the warranty that says they are the service center. They responded and told me that they are a Dangaard Service Center only for the Qtek phones distributed by Dangaard and that my IMEI number is NOT a Dangaard phone. They admitted that was confusing because why would my warranty card give me their information if my phone's IMEI is not one of theirs. I was then asked if I had bought a refurbished phone that had had the motherboard replaced (because that would have changed the IMEI number). I called the shop I bought it from and they told me they only deal in new, not 2nd hand phones.
It seems that the majority of the Qtek sites are Brightpoint which is the other Qtek distributor besides Dangaard. This could pose a serious problem for many people who are finding that their IMEI numbers are not Brightpoint and they aren't Dangaard, then who? And why would the warranty cards give wrong information.
I have a feeling that my 2-year warranty is void.
Intresting story which I will follow but 1) Contact Qtek directly - see what they say 2) Your covered by 12 months min any way by law how ever you need to take that up with where you bought it and 3) There is always Trading Standards... but it sounds like its the supplier that has the problem not the shop where you bought it.... may be they have other more legal options they can bring to bear.
Terran
There isnt acutally any way to contact Qtek directly. Their websites are acutally fronts for either Dangaard or Brightpoint. Both of which are the service centres/distributors themselves.
kpence73 said:
There isnt acutally any way to contact Qtek directly. Their websites are acutally fronts for either Dangaard or Brightpoint. Both of which are the service centres/distributors themselves.
Click to expand...
Click to collapse
Then take it up with the store... if no go Trading Standards for false advertising...
Terran
I know that this question can look a bit strange.
I would like to know how can, by IMEI, know what model of universal I am using?
I know that for SPV M5000 the IMEI is 35519, but can anyone tell me for the Imate and O2?
My Qtek has 35519..
My guess is that 35519 has been assigned to the HTC Universal.
I imagine that all motherboards are created with a empty ROM, and sequential IMEI numbers, and then assembled into different branded cases and flashed with a ROM to match the case..
Thus making it impossible to read branding from IMEI.
The IMEI does really just tell you the manufacturer, and HTC maked all of the devices..
I'm in trouble with my Hermes (HTC TyTN, unbranded, Italian ROM) as the phone application seems not supporting the operator codes like *123# or similar.
My operator uses some of these interrogation codes to reply useful info like amount of monthly available minutes or megabytes... All the previous HTC phone app is supporting these, it seems very strange... Any idea about how sending these codes to the network on the Hermes?
i have the same problem, but i cant get the UK ones
WTF!?! :shock:
I will urgently need those codes to switch priority between my 3 O2 Multicards.
my operator (Cingular) uses these codes (like *646# to check minutes used/remaining) and they work fine on my TyTN
it works fine using the xda trion sold by o2 germany. i can even use the gsm codes needed for the wind prepaid card (for checking accounts balance).
This was somthing I didn't test when I upgraded my ROM from the German one to the Dopod english version. Anyway I gave it a try and I dont have any problems with my Trion. And I have updated my device with the Dopod ROM. All multicard functions with o2 work fine. The only thing that could be different with my device was that I did run some of the o2 German extended rom installations onto my device.
All network codes work fine with my German HTC TyTN. Just tested it with my new multicard USIMs.
Just solved - changing my old 32K SIM (Wind Italy) with a new SIM, all network codes are now working perfectly on my TyTn...
Hi, i'm new to this forum.
I'm having trouble updating my vario 2 to wm6. I would like the official version from t-mobile uk but when I'm taken to the htc website (http://member.htc.com/member/ProductRegistration.aspx) and try to register my mda i get this message:
Unable to register your serial number. The serial number you entered is not for an HTC branded product.
Register your product today to get free updates, applications and drivers.
You can only register HTC-branded devices (e.g. HTC Touch or HTC S620 ) here. If you purchased your device (e.g. T-Mobile Dash or Orange SPV E650) from a mobile operator, please check with your mobile operator if they have their own product registration service.
have they removed the update???
Does any body have the t-mobile installer that they could send to me or could u show me a link to get it from plz? I would really apreciate it.
thanks
Sean
Hi,
I'm new here too. I upgraded to WM6 a few days ago and I love it. I didn't register but I didn't know you had to.
Anyway here is the copy I used and it worked great:
http://www.3mb.co.uk/users/gareth824/
Hey Seanie you have to go through T-mobile UK website to get the rom update. Not through the HTC website.
thx gareth824 it works great.