need a valid IMEI # for O2 XDA - MDA II, XDA II, 2060 General

need to regiter at www.myxda.com and download the software upgrade. can someon ehelp as my device's IMEI is considered invalid for some reason
Thanks

O2 Technical Support, Asia Pacific Region have been no help
I have a O2 XDA which I am using in Melbourne, Australia but had purchased from Uk and had it unlatched before coming to Australia
I have been trying in vain to register the unit at www.myxda.com and it considers the IMEI number as invalid.
Can you please give me an IMEI number thats good for registering cause all I want is to be able to download the software upgrade

Hi,
I am suffering the same problem as you too. I just purchased my Brand-New O2 XDA2 Asia. But the IMEI printed on the back of the device (uncovered after by removing the battery pack) is NO Good for registering. By pressing "*#06#" directly on the phone dialer, the displayed IMEI is STILL NO GOOD for registering into "www.myxda.com". The displayed IMEI is 17 digits. I googled it on the web about IMEI and the results came back it as should be an Uniquely defined 15 digits. After I tried with the whole 17 digits or just the 1st 15 digits for their own web registering, ALL FAILED. Many tries from asking help from that Officially Authorized(they claimed that authorized by O2-Singapore) Retailer where I had purchased my XDA2 from. No good answer back after all. They even told me that they had never given it a try to register into "www.myxda.com" at all, because they didn't have an XDA2 device to do that. Wow, what a BIG supprised me! They sold it many but they just didn't have a device for registering test.
What a DAM* SH*T service they are!!!
What a DAM* SH*T service they are!!!
What a DAM* SH*T service they are!!!

Hi Guys,
This is a story we commonly hear over at the MTekk forums. It seems that the most common solution is to e-mail them with your problem, purchase details and IMEI on...
helpdesk-asia<at>O2.com or
contactusasia<at>o2.com or
myxda_asia<at>o2.com
...and they will add your IMEI to the database, which seems to be rather incomplete. Don't expect immediate turn-around on your request either, they can be a little slow.
Mike

knazar said:
I have a O2 XDA which I am using in Melbourne, Australia but had purchased from Uk and had it unlatched before coming to Australia
Click to expand...
Click to collapse
As it's a UK XDA Can you not just use the upgrade available for the UK version at www.my-xda.com ?

Related

O2 XDA Exec

Hello,
I have managed to pick up a barred O2 XDA Exec, which does not seem to work in the UK.
(I have picked it up by legal means, but I am not sure how it was obtained originally)
I would like to find out if the PDA side of the device will still work even if the Phone part is blocked? ie. can I still use bluetooth/wifi, MSN Messenger etc.
As illegal as it may be, is it even possible to change the IMEI number on this device - I don't want to know how to do it, I just want to know if its possible.
Also, would the current IMEI number be blacklisted on the 3 Network too?
Regards,
moo_moo
All dodgy questions .... that it's doubtful you'll get them answered here.. sorry mate but obtaining a device by legal means when the person you got it from may have obtained it by shady means doesn't exempt you from legal liability.
:shock:
deleted accidental double post...

Strange IMEI

Hi,
I purchased my QTEK 9100 in Hong Kong a few weeks ago, and today I was trying to guess on which web site to register.
I used the IMEI to find out the origin... My IMEI is supposed to be a I-Mate KJAM sold in UK.
My device has a QTEK logo, came in a QTEK box, with QTEK manuals, etc... Moreover the power adapter is continental Europe and not UK...
I would be interested in knowing:
1. Is it easy to change IMEI ?
2. Are there any other QTek with bad IMEI around
3. How to get more infos on my phone....
To check your IMEI/Vendor:
http://www.numberingplans.com/?page=analysis&sub=imeinr
Thanks for any help on finding where my phone comes from....
same here
Mobile equipment brand / model i-Mate K-JAM
GSM Implementation Phase 2/2+
Country of Approval United Kingdom
IMEI issued by British Approvals Board of Telecommunications (BABT)
yet mines a qtek brand same with box and what not and it does not register on imates website as the imei supposedly is not imate standard.
weird... but changing imei's is illegal and not the easiest of jobs!
Hi,
that system seems not to be very reliable.
It shows the same with my IMEI and my device is a original T-Mobile Germany MDAc. Bought in Germay in an original T-Mobile Shop, not online an not in other countries.
Greetz,
BugzBunny
really, i wouldn't worry - it is showing my Vodafone v1640 as and xda exec, seems like a crap tool to me.
This IMEI number seems to be correct, but we do not have any information on this specific handset. Please add the missing information below.
Dutch T-Mobile MDA Vario..
Checked 6 different devices.
Country of approval is always UK
And it treats ALL HTC devices as I-mate.
As i posted in mine, it is treating mine as an o2 xda exec, not an I-Mate
Could it be possible that this company are collecting IMEI-numbers?
Is it possible to use these in a unlegel way?
I entered the IMEI Number of my MDA Vario, Ericsson T65 and T100.. this 3 devices seem to be from the UK!
My Ericsson T39m´s IMEI is assumed by: Cetecom GmbH in Germany! :roll:
After searching the web for a while I found the following (scarce) information:
BABT in UK seems to be the main organization in charge of allocating IMEI number in Europe.
The first two digits of the IMEI corresponds to the organization allocating the number.
This explains why we all got numbers from UK.
This also means that there is no way to know in which country the product was supposed to be sold...
The best way to do so would be to contact QTEK with the S/N (or IMEI) of the device and ask them. But who is QTEK ?
Qtek and Dpod are trademarks owned by HTC.
Try to contact Qtek Europe ... http://www.qtek.se/europe/home.aspx

Cant register phone (e-club)

Hey guys, newb here...Ive tried to register my phone bought from expansys.ca on the e-club site. it wont work though, says its not a HTC product or something along those lines.
Can anyone help?
thanks in advance,
Tom
Did you select the right product? And was your IMEI numbers correct? Sometimes it reads 17 digits when you press *#06# and the first 15digits is only your IMEI!
Still, HTC e-club has lot of bugs where it wont send activation mails to many..
I was copying the exact number beside "S/N" on the batterie.
Dial *#06# does it give the same number? STill, dont worry dude, any specific reason for HTC e-club when xda and other sites are better
No it doesnt give the same number, actually its completely different...Why would that be?
damagecase13 said:
No it doesnt give the same number, actually its completely different...Why would that be?
Click to expand...
Click to collapse
It is correct that it is a completely different number. E-club asks for your serial and the #*06* gives you the IMEI-code these are supposed to be different. S/N can only be handled by the manufactorer, IMEI is completely unique for every device.
I tried the same today, and after leaving out the character that comes after the S/N it stated that my device is branded, so not a typical HTC device. Mine is Vodafone, your's might be modified by your provider.
I have a question myself though... How can I update to WM6, since I don't have access to e-club updates, because my device is branded?
labru said:
It is correct that it is a completely different number. E-club asks for your serial and the #*06* gives you the IMEI-code these are supposed to be different. S/N can only be handled by the manufactorer, IMEI is completely unique for every device.
I tried the same today, and after leaving out the character that comes after the S/N it stated that my device is branded, so not a typical HTC device. Mine is Vodafone, your's might be modified by your provider.
I have a question myself though... How can I update to WM6, since I don't have access to e-club updates, because my device is branded?
Click to expand...
Click to collapse
Unlock from imei unlock and flash any ROM, or you can wait until Vodafone releases an update. Btw the e-club only benefits (actually not really sure what you benefit from this site) users with P4350's branded by HTC, and regarding the posted WM6 rom on their site there are much faster mirrors posted around the web.
I guess the main question to ask is : what is your phone?
If you are trying to register a phone that isn't an actual HTC BRAND phone like a T-mobile Wing or whatever ... then it won't let you. If I try to register my TMO wing on there, it will say the same thing that it's not an HTC product.

Recommendations for sim-unlock

Hi there,
I did some searching a few days ago on here, and saw some people saying they had success with HTCGate for unlocking.
So I paid my money and gave them my IMEI and waited... and waited... and ... still waiting, not a peep from them, fired off an email yesterday but no reply.
My HD2 is currently locked to O2 UK, and i'm moving my SIM over to vodafone this week so really need to find somewhere *reliable* online who can unlock it quickly?
Any recommendations from people who've actually had it done?
Many thanks
I used www.unlockitnow.com to unlock my HD2. I was on T-Mobile.
Unlocked code delivered successfully in less than 8 hours.
ccristal
Thanks Ccristal,
Have no ordered one with them, and hopefully will have more luck than the awful service at htcgate.
Where did you buy your HD2 from? If you got it from O2 directly, request an unlocking code from them. It'll take up to 28 days, but is free.
Got my code overnight from www.unlockitnow.com much better than the jokers at htcgate, thanks Ccristal
_Belial said:
Hi there,
I did some searching a few days ago on here, and saw some people saying they had success with HTCGate for unlocking.
So I paid my money and gave them my IMEI and waited... and waited... and ... still waiting, not a peep from them, fired off an email yesterday but no reply.
My HD2 is currently locked to O2 UK, and i'm moving my SIM over to vodafone this week so really need to find somewhere *reliable* online who can unlock it quickly?
Any recommendations from people who've actually had it done?
Many thanks
Click to expand...
Click to collapse
he do the same thing with me in don't have my money back
I went through paypal, put a claim in and they paid me back in a few days, give that a go.
Unlocking Touch pro 2
Hello I am trying to get my sprint TP2 to work on all US GSM services such as T-Mobile and ATT can anyone help me?
Erm, see above ^^ !?
Hi, I used HTCGATE.COM last night, paid at 6pm and was unlocked by 7pm.
The e-mails from them went into my hotmail junk-mail folder - maybe you want to check there? Hope it works out for you either way.
Over the last six weeks or so I have seen a lot of posts suggesting contacting O2 to get the HD2 'SIM unlocked' for free.
I was just wondering if anyone has actually received a code back from O2?
I applied via the online form on O2's website about six weeks ago and am still waiting for a code!
About a week ago I wrote to them asking why I haven't received my code yet (inluding the reference number I received back from them originally).
After about 3 days, they wrote back asking me for additional information (which I had already provided in the online form). I gave them this information and was told that they would submit my request to their Support Team IF I sent them another email requesting them to do it. But that it could take up to 28 days (ie ANOTHER 28 days!) for me to receive my code.
It looks to me as if O2 have no real intention of providing this code are are counting on the fact that most people will give up eventually...
Of course, if other members have received unlock codes back from O2, it could just be that I have been 'unlucky'. Hence my request for others to report back their experiences...
http://forum.xda-developers.com/showthread.php?t=588604
In particular, pay attention to (my) post #133
kai_ said:
http://forum.xda-developers.com/showthread.php?t=588604
In particular, pay attention to (my) post #133
Click to expand...
Click to collapse
Thanks for that, Kai.
I have had the O2 SIM in my HD2 the whole time, so that's not the problem.
However, having read some of the posts on that thread, it struck me that I was never asked to provide my IMEI number!
They don't request it on the 'unlock form' and I'm pretty sure they didn't ask for it when I spoke to the guy on the phone about it.
I'm going to phone them tomorrow to chase them. No doubt they will tell me now that is the reason they could not provide a code!
Are you sure? If I remember correctly, you cannot submit the unlock request form without providing an IMEI number? (It's because of the issue that the HD2 supplies you with a 17 digit IMEI number when you type in *#06# - but the web form will only allow you to enter 15 digitis for the IMEI).
Are you sure you went to the correct place to request your unlock code? It can be found here:
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
johnkst said:
Over the last six weeks or so I have seen a lot of posts suggesting contacting O2 to get the HD2 'SIM unlocked' for free.
I was just wondering if anyone has actually received a code back from O2?
I applied via the online form on O2's website about six weeks ago and am still waiting for a code!
About a week ago I wrote to them asking why I haven't received my code yet (inluding the reference number I received back from them originally).
After about 3 days, they wrote back asking me for additional information (which I had already provided in the online form). I gave them this information and was told that they would submit my request to their Support Team IF I sent them another email requesting them to do it. But that it could take up to 28 days (ie ANOTHER 28 days!) for me to receive my code.
It looks to me as if O2 have no real intention of providing this code are are counting on the fact that most people will give up eventually...
Of course, if other members have received unlock codes back from O2, it could just be that I have been 'unlucky'. Hence my request for others to report back their experiences...
Click to expand...
Click to collapse
I had my iPhone unlocked by them using that unlock request form. It took about 2 weeks before I got an SMS confirming it had been unlocked. The O2 SIM was in the phone the whole time.
kai_ said:
Are you sure? If I remember correctly, you cannot submit the unlock request form without providing an IMEI number? (It's because of the issue that the HD2 supplies you with a 17 digit IMEI number when you type in *#06# - but the web form will only allow you to enter 15 digitis for the IMEI).
Are you sure you went to the correct place to request your unlock code? It can be found here:
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
Click to expand...
Click to collapse
That's definitely the form I used, Kai.
However, I'm not completely sure that I didn't provide the IMEI number. I just don't remember being asked to provide it. It WAS 6 weeks ago after all!
As you can see, it is not requested on the first page of the form, but maybe there was a 2nd page...
Anyway, I'll give them a ring tomorrow and see what excuses they have to make.
I really just wanted to see if it was only me or whether everyone was having the same experience. So "Thank you" to everyone who has replied to say that it worked for them (Well, to you and _Belial, anyway...!)
Satayu Basu - htcgate.com Take care. I payed, I received one code but not working (Invalid unlock code). I am trying to contact them but no answer. So I've lost my 20$ and my vodafone Romania Leo is still locked
O2 dragging their feet on SIM unlock for HD2???
Update 18 Jan...
1. Phoned O2 Customer Service... waited in queue... spoke to agent - was told that system was down, please call back later!
2. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... was asked to wait while agent checked notes - agent cut me off!
3. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... agent cut me off as soon as I mentioned the word "unlatching" (O2's word for SIM unlocking)!
4. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... agent had never heard of 'unlatching'!... talked agent through the whole process... the best the agent could offer was to fill out another request form and advise me that it could take 'up to 28 days' before I receive my code!
It's a good job that a) I don't desperately need my phone unlocked and b) I know that sooner or later it will be available on this forum...
be patient. i received my unlock code off o2 eventually. was more than 28 days but i now have an unlocked HD2 which didn't cost a penny to do. as is mentioned make sure you edit and get the imei right. also it is emailed rather than text to you so make sure you get that right and don't stick a fake one down.
Thanks for that, Optiknerv.
It's interesting that you say you received your code via email as elsewhere I have heard it comes via SMS.
I did fill in my genuine email address on the form and I received a confirmation email to that address afterwards. However, what is interesting is that the third agent I spoke to quoted some email address I've never heard of ([email protected]) as the email address stored on the 'system'. This appears to be some internally generated address from O2 as the xxxxxxxxx is my name followed by about 6 digits! I haven'y got a clue as to how to access this account as it has nothing to do with my 'My O2' account!
I asked him to update my account with my correct address, just in case...

htc elf network connection problem in turkey

please can anybody help me. i bought one htc elf in dubai and i went then to turkey am trying to make it work in turkey but in vain. it is always searching for network and not finding anything.
have you tried flashing a different radio? Or, have you go into phone settings and tried to select a network manually?
i couldn't upgrade my radio version it is always arriving 79%, stopping and giving error.
Whats the error, make sure to post as much information as possible, people wold be able to help better then.
Have you checked the error codes in the ROM section?
Stu
no actually am sorry but i did not know about that section before. so it is error 270.
thanks actually i found that error solution but nothing changed still my phone is searching for network in vain. even am trying to find a network manually it is writing cannot read settings from the network try viewing settings later or disconnect data connection and try again.
where did you buy the phone from in dubai? Was it from a market etc or a store? It could be blacklisted in turkey? Just thinking that could be a possibility.
i bought from jumbo electronics in dubai it is a distributer of consumer electronics. so what can we do if it is blacklisted.
i doubt it would be blacklisted if from a shop. If it is blacklisted, theres pretty much nothing you can do about it, apart from change the imei - which may well be illegal, i know it is here in the UK.
mm is there any way to change the imei like software.
for that, i would not help. you can however search forums to see if you can find anything for it.
google checkmend as well, that tells if the phone is blacklisted etc, but maybe only for us and uk, not sure. costs $2.99 USD though.
actually there is something strange i have one sim card from UAE, when i use it the signal of network is coming and when i put any sim in Turkey no signal is coming. do you think it is blacklisted?
the turkey sim may not be registered? I wouldn't be able to say if it is blacklisted - i'm still learning these phones too
About IMEI
If you bring a cell phone from out of Turkey you need to register it in cell shop called like "Turkcell Extra".
You need your phone and your passport. The personal'll look at the dates in your passport and check the invoice date in shop after he/she will register your phone to Turkey Network. after a copule of days you can use it complately...
to my knowledge it may be because of the the frequency of the signal u r receiving in ur country. elf and elfin are triband phones.. they dont have a frequency range of 850 Mhz .. may be ur provider is giving the signal in that frequency.. try with gsm sim of other service provider may be it will help u...
thanks alot but i think my phone now is blacklisted cause as i remember i came to turkey before long time and it was working but now it is not anymore even i tried different sim cards like vodafone and turkcell but in vain. i have other phone am using now and i registered it on my passport it is working but i want to use my elf actually i dont wanna use other phone cause i love that phone that is all.
first unlock your device, then install the newest radio.

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