upgrade did not work (why) - PDA2, XDA IIi, 2020i Software Upgrading

Hi,
Today I have tried to do an upgrade but this is what I get after I click on Next:
Checking the information on your device ... Please wait ...
Please don't disconnect your device from your PC or
the power supply until the update is completed.
Click to expand...
Click to collapse
It just hangs there and does nothing. When I press enter, it goes away (but I need to do an EndTask on the PC). Then everything starts all over again.
My screen says:
USB
v1.01
Click to expand...
Click to collapse
and while running MaUpgradeUt_noID.exe, it does not change anything (stays the same).
What do you recommend?
MaUpgradeUt_noID.exe starts with 44 Mb 's of memory and then I see active synch popping in the tray and goes away. a couple of seconds after that, MaUpgradeUt_noID.exe falls to 4 Mb 's of memory usage and idles like that...

Missed this post...
This happens to me too - exactly like you describe...
I have no clue what's going on. And I found no indication as to what "update fails" means - is there an indication on the PDA/PC screen? On both? What is the message? etc.
Since you have been there before me - what did you do? Remove teh PDA from teh craddle and things were as before - just as nothing has happened? Is it "safe" to remove the PDA from the craddle?

Found the answer
1. The fact that the thing "hangs in there" and the task is idel in the TaskManager actually means that the upgrade has failed...
2. REMOVE the task from the Task Manager and re-run the Updater. This time the upgrade will succeed - you will see the various firmware upgrade stages and the PDA screen will indicate which firmware it upgrades.
Hope I helped,
Al

Fixed this with installing activesync 3.7.1 to my sisters computer and doing the upgrade again.
the problem occurs when the PC finds a device called <i dont remember now>. It was not that task named MaUpgradeUt_noID.exe waiting in the tasks list.
Strangely, while watching the tasks list, I noticed that the process just suddenly falls its size from 40something MBs to 4 MBs if PC finds a device called <which i dont remember>.

Related

Problem with new O2 ROM

Can anyone else confirm if you have similar problem? After the upgrade, everytime the phone rings, I can't answer the call right away, there's a 5-6 secs pause between when the phone first ring till I can accept the call, during the pause, the screen is hanged like it's trying to wake up from standby... The phone would keep ringing and it's very annoying to just staring at the phone with people watching.. I'm not sure if this is a software conflict but I tried to disable all the softwares but still the same.
And then the battery seems to drain MUCH faster, it drops 30% already in just 6 hours!!! Only had like 10 or so short phone calls, checked email once!!
Last thing is, anyone able to get Journal Bar 4.3.4 running? It went fine before the ROM upgrade, but now it hangs the machine when I sync it with my PC and can't even bring it back with softreset... I had to hardreset 3 times already before of Journal Bar
Am I the only one having these problems????
I too just upgrade but am not facing any of the problems u mentioned. Everything appears to be smooth and much better than the DOPOD ROM
Just running the upgrade now. I'll let you know how I get on with JB.
Edit: Have run the upgrade now an installed JB and all nice and smooth. No problems. Weather is fine, newsfeeds are working, auto scroll is working, expansion pack is detected.... but once it connects and tries to update....the whole things freezes - locks up solid. And a hard reset is the only way of stopping.
Same here, I have not encountered the said problem. As a matter of fact, I don't see any difference either in speed nor performance in corporate mode. Yes, less stuff to go into and change, but come on... all we have to do is turn off the error reporting and beam function. But I do admit, the basic mode deffinitely is faster than the old ROM version. This is my personal experience.
Hmm... looks like only some have and some don't have this problems.. Darkblak, what version JB are you running? And man.. the pause from waking up is driving me crazy
My o2 Exec had been switched off for three hours, but screen open, and I got sombody to call from my landline. Upon the first ring in the calling (landline) handset's earpiece, the Exec screen illuminated and my ring-tone began playing. Clicked the on-screen Answer soft-key immediately (within first three notes of the tune) and the call was connected.
Tried again to check. Same result, connect during first ring.
However, I'm also concerned at the "apparently" faster battery drain. Currently running the battery down to check if the problem is still there after a full discharge/recharge cycle. The only difference in applications that I have installed now, compared with a few weeks ago, is the spb GPRS Monitor v.2.41 (this is *not* the o2 supplied version).
CL55 said:
Last thing is, anyone able to get Journal Bar 4.3.4 running? It went fine before the ROM upgrade, but now it hangs the machine when I sync it with my PC and can't even bring it back with softreset... I had to hardreset 3 times already before of Journal Bar
Am I the only one having these problems????
Click to expand...
Click to collapse
It's a coincidence with your ROM upgrade -- I've been using my Qtek9000's factory ROM for a few months, and yesterday (Dec 22) Journal Bar started acting up. :evil:
I wonder what they're sending through that Journal Bar feed that can freeze a device like that! Very Evil!!
http://forum.xda-developers.com/viewtopic.php?p=199226#199226
CL55 said:
Hmm... looks like only some have and some don't have this problems.. Darkblak, what version JB are you running? And man.. the pause from waking up is driving me crazy
Click to expand...
Click to collapse
3.4.3
heidy said:
It's a coincidence with your ROM upgrade -- I've been using my Qtek9000's factory ROM for a few months, and yesterday (Dec 22) Journal Bar started acting up. :evil:
Click to expand...
Click to collapse
If this is date related - how can you turn the update off. My JB freezes the whole phone as soon as it loads and a soft reset just repeats the process on me. I've hard reset and re-installed 3 times today with no luck.
For now I've hard reset and left JB until a solution can be found.
darkblak said:
heidy said:
It's a coincidence with your ROM upgrade -- I've been using my Qtek9000's factory ROM for a few months, and yesterday (Dec 22) Journal Bar started acting up. :evil:
Click to expand...
Click to collapse
If this is date related - how can you turn the update off. My JB freezes the whole phone as soon as it loads and a soft reset just repeats the process on me. I've hard reset and re-installed 3 times today with no luck.
For now I've hard reset and left JB until a solution can be found.
Click to expand...
Click to collapse
What I did was I soft-reset, and then before my wifi started up, I would race to disable wifi, or click on one of the buttons (they're in a group of 4) that prevents JB from updating from Wifi/GPRS. Solves the problem for now.
Hmm.. So I guess I should avoid JB for now.. And found out my pausing problem is actually from Worldmate 2006! Remove the today plugin and problem solved. No I have NO weather info at all...
Update on JB here:
http://www.wormholecreations.com.au/wc/megabbs/forums/thread-view.asp?tid=3845&posts=20
O2 Exec Upgrade Problem
I have today updated my o2 Exec with the new ROM upgrade, all seemed ok until I carried out a soft reset - all my email accounts were lost!!
Tried hard reset, etc - still happening when I soft reset??
Any one have any ideas how I can resolve this problem?
What I find odd is that after the upgrade my handset works perfectly. It is a lot faster than previous, the battery doesn't drain any faster, my email accounts are intact after re-creating them after the ROM Flash.
Is my handset an anomaly ?
Read somewhere here that you should clear out the ROM (Clear Memory app) before you try a ROM upgrade. Also try Corp mode if you haven't yet.
astage said:
However, I'm also concerned at the "apparently" faster battery drain. Currently running the battery down to check if the problem is still there after a full discharge/recharge cycle.
Click to expand...
Click to collapse
ironically, i think it is battery.nfo which is causing the drain!
i've switched back to the SPB pocket plus battery indicator & my xda exec *appears* to be draining 'normally'.
can anyone confirm?
everytime the phone rings, I can't answer the call right away, there's a 5-6 secs pause between when the phone first ring till I can accept the call, during the pause, the screen is hanged like it's trying to wake up from standby
Click to expand...
Click to collapse
I don't know what software you're running but if I setup a storage card indicator in SPB Plus I get a long (5-6 seconds) delay before I can do anything after switching on. This is even with the storage card indicator not on the visible tab - it must be gathering information. As soon as I remove that indicator then the machine responds as soon as I switch on.
Jon.
YAY! Thanks been trying to figure out what it was in Pocket+ that was causing that.
Taken the storage card details off and all is good!
Now if only they can sort out the 'stuttering' ringtone!
hm.. i had that problem too..
i think i should try to uninstall pocket + n see how it works...
thanks ape..
I had my Exec repaired and had the latest ROM installed (dated 30 Nov 05). I have not installed any third-party apps at all. Will monitor its behaviour over the next few days. So far, it has been stable and I am alerted to all calls even when using the PowerSave option. Speed a little slower now that I am not using GSPMagic+

Softik Card export for windows mobile

Has anyone been able to install Card Export on the Wizard?
Keep getting Unable to creatge startup shortcut while installing.
Copyed the wm5 .cab file to my unit and installed to internal storage.
Andreas
I had the same problem, but i heared that some guy got it working on a K-Jam brandet device i have a Qtek Branded device so maybe its the branding ?
I just installed using ActiveSync, and it is working.
Andreas
I tried to install yesterday on my K-Jam (ROM 1.1.9.3), and had trouble. It repeatedly hung on install, requiring a soft reset (after waiting more than 30 minutes for it to complete the install. it never did). The program icon was in Programs folder, and it appeared to connect to my desktop. It showed my K-Jam as another drive, and I was able to browse files. As soon as I tried to copy/move/delete a file using Card Export, my Windows shell (on Desktop) locked up. That's bad. Seems strange Card Export would affect the Desktop, but it did.
So I said to myself "Self, you can't use it with your Windows machine (Windows XP SP 2), but ActiveSync works well enough, so no worries. This looks like a good bit o' software, so let's take it home and try it on the Mac, and see if it works there". Well, didn't get to it last night, so I can't say.
Final problem: Alarm went off this morning (as usual) BUT no Notification window, so I can't Snooze, I can't turn the Alarm off, nothing. I used MemMaid to remove all the notifications, which sort of solved the problem (the alarm stopped going off). Soft Reset, same thing again. Alarm went off, no Notification window, so i can't turn off the alarm. Delete all notifications with MemMaid, don't mess with the Alarm anymore. Get to the office and do the ugly. I had to HARD RESET to clear everyting. I hate that.
It's possible it wasn't Card Export, but everything was working until I installed it yesterday (it was the ONLY thing I installed yesterday), and everything is working now without it.
Good idea, but didn't work for me.
Steve
stewea said:
I tried to install yesterday on my K-Jam (ROM 1.1.9.3), and had trouble. It repeatedly hung on install, requiring a soft reset (after waiting more than 30 minutes for it to complete the install. it never did). The program icon was in Programs folder, and it appeared to connect to my desktop. It showed my K-Jam as another drive, and I was able to browse files. As soon as I tried to copy/move/delete a file using Card Export, my Windows shell (on Desktop) locked up. That's bad. Seems strange Card Export would affect the Desktop, but it did.
Click to expand...
Click to collapse
I was a bit to quick to declare it working, I had the same experience. Just hope the rest of my device don't collapse.
Andreas
it took about 4 or 5 soft resets to get the prog to work, but no problems since.
i have a k-jam

Frustrating Boot Lockup

I am encountering the same frustrating lockup at the windows boot screen using either the O2 Rom or the Dec T-Mobile Rom. Any number of attempts to soft reset or remove battery and reset are having no effect and only a hard reset gets the phone working again.
The problem arises after I have installed third party software. All the software installed fine and is working 100% ok. If I then remove the battery ie to change the sim card. Put back the battery and switch on all I get is the Blue Windows Mobile screen and WM5 will not load.
Anyone encountered the same problem and know how to resolve it?
All I can think of is that some piece of software is causing the problem. Maybe trial and error ie install one programme then soft reset to test if WM5 boots properly will identify if a particular piece of software is causing the boot lockup.
I had the same problem on a MDA vario, have you got pocket plus installed?
if so its still good to use, but the safe mode option is not WM5 compliant, once installed, just edit the spb options and untick safe mode checkbox, now on soft reset it wont hang
Spot on!! Last night by process of elimination I discovered that the culprit was indeed SPB Pocket Plus.
Without that prog installed everything is fine and dandy. Install it and lock up occurs on soft re-boot.
I used the latest version of Pocket Plus as well which is supposed to be WM5 compliant.
thanks for that information, i got my kjam yesterday and installed pocket plus last night and i haven't reset it yet and when i was reading this i was thinking... "let me reset my device and see if it hangs" but i decided not to and go ahead and untick the safe mode option hahaha.
Solution/reason of hangup on WM screen
I have the same problem. See my "solution" here:
http://forum.xda-developers.com/showthread.php?p=1122263
stillo said:
I have the same problem. See my "solution" here:
http://forum.xda-developers.com/showthread.php?p=1122263
Click to expand...
Click to collapse
LOL !!!
You are answering to a post almost 2 years old,they must have solved the problem or upgraded to a new Rom or even changed their phones.Plz check the date and thread before posting.
There's no fun invoking old posts just for the sake of posting,lol
PLZ !!! READ MY WORDS..... " DON'T SPAM "

Cannot transfer files from MDA to PC

Right, So I've decided that it's time to go with the custom rom due to some problems I've been having.
I am not able to transfer files from the phone to my pc or browse the windows folder with my pc.
On top of this I have other problems.
For starters the phone refuses to turn off on it's own. I have it set to turn the backlight off after 30sec and the entire display off in 1min. The backlight turns off ok but the screen never does. I can turn the phone off normally with the power button but as soon as a notification occurs the phone turns on and never turns off. This has been killing my battery on the nights I forget to plug it in.
The other problem I have is activesync just doesn't work. Most times it just sits there saying retrieving settings forever, I can browse the phone but not sync it. If I delete the partnership and recreate it I can get it to sync once but not again. Most other times the phone just says waiting for network when I try to sync.
I also have been getting alot of random crashes on the phone and really slow response. So I've been attempting to downgrade to the 1.8 rom so I can SIM unlock with Lokiwiz. I believe I've got the right rom from XDA's ftp but I can't seem to get it to install.
I get to this message and it just hangs
"Running machinagod's HTC Wizard Unlocker"
I get this when I try a straight upgrade to the 2.26 custom rom as well.
However nothing happens to the phone, I can close out the bat window and disconnect the phone and nothing ever happens.
I know I've got the right versions to beable to do all this but alas nothing seems to work.
Here's my bootup screen.
IPL: 2.26
SPL: 2.26
GSM: 02.25.11
OS: 2.26.10.2
Can anyone help me out or has t-mobile done something to completly cripple my phone?
EDIT:
I've done a bit of troubleshooting and it seems the trouble I'm having with SIM and CID unlocking has to do with the ability to transfer from the device to the PC. The unlock programs are trying to create lock_backup.bin but that file never gets written cause I cannot transfer any data from the MDA to the pc.
Is there a regedit that might beable to fix this? I've tried everyting, multiple pc's disabling all firewalls, even uninstalling firewalls does nothing.
I figured it out.
apparently my firewall had some registry entries after an unintall.
Removed those entries and all is working fine now.

My Wizard has multiple bugs, need help solving

I understand that this forum is filled with developers. So I am hoping for some informed help. If you have any of these same problems please respond as well. I would like to know if these are isolated to my setup
I migrated from a cel phone and a PPC running WM2003/2003se. Mainly for the converged device, but also for the persistent storage. I run a small business, and and am very busy and rely on my phone and schedule all day everyday.
I have only had the wizard (MDA) for about 3 weeks and experienced odd problems since the first weekhttp://forum.xda-developers.com/images/smilies/eek.gif
. Unfortunately I did not buy new, so I am not sure if any of these are covered by warranty or not... I am just going to list the problems:
1) If I leave my phone plugged in at night to charge than by the time I wake up the phone will not come out of standby. I have to press the soft reset button to get the unit to work again. This happens intermittently
2) I use an alarm program so that the unit acts like an alarm clock. If the phone is plugged in at night, and does not experience problem number 1, than the alarm just won't go off. I turn on the phone and the alarm program is open, but it did nothing. If the phone is not plugged in than the alarm works fine.
3) Soft buttons. I have the registry set to remap what the soft buttons do. I use Agenda Fusion (Latest Version) so i have them set to open the calendar and the contacts to Agenda Fusions view of them. This works most of the time. On occasion the soft buttons just stop working except for running through the menus for reminders.....
4)The other day i went to take a photo, the camera said that it could not proceed because there was not enough memory. At the time I had 30 megs of storage free, about 12 megs of program free and about 900 meg left on my sd card...
5) Every so often the unit won't launch a program, it says that the exe is unsigned or not trusted. It works every other time though.
6) I use cLaunch. Every so often cLaunch disappears from the today screen. The only wat to get it to reappear is to remove it from the today screen from the today items menu, wait a couple of seconds and then return it to the today screen.
7) Every so often the unit stops recognizing the sd card..have to remove and re-insert
8) I use reminders for all my calender and to do items. Occasionally the reminder will go off for a certain item 24 hours in advance, even though the setting is correct in the item...
I feel like I am missing a few problems. But you get might point, WM5 is weird. All of the above can be corrected with a soft reset. But sometimes the problems show up multiple times a day. Causing me to have to soft reset in the most inconvenient times, several times a day.http://forum.xda-developers.com/images/smilies/mad.gif
I did not have these problems under WM2003. I have a friend who uses a Verzion phone that is similar to the wizard (made by a different company though, not HTC...it has an external antennae and that is where the stylus is stored as well) She and I were comparing phones today. Hers runs WM5 but she said that she has never experienced any of these problems in the 1 year that she has owned hers...
Is this an HTC Wizard problem? A WM5 problem with the wizards? Would it help if i installed on of the alternate roms that I read about here on XDA developers? I am considering a hard reset and starting from scratch but I don't want to go that route unless it is the only way. And if I do, I may just use one of those roms.....What does everybody think?http://forum.xda-developers.com/images/smilies/confused.gif
Sorry for the long winded post....
Seems like a software problem based on (1) and (2). Is the ROM an official ROM?
Re:
Hello Hanmin Thanks for responding,
Re Number 1. I just saw that some one else posted with that problem. So I will see if they have they same alarm program installed. I have wondered if everything is software related. Thats why I am hoping to see if others are having these types of problems, and if so, what programs they are using...
Re the rom...yes it the official T-mobile release, version listed in my sig.
Thanks again
New problem
I have just encountered a new problem:
While picking up my voice mail the system would not register my button pushes. Weather on screen or the hardware buttons. I could not interact with voice mail, nor could I end the call with the hardware button or the soft button....I had to reset the phone to end the call!!
How frustrating is that
Have you tried reflashing the original ROM? Being a used phone that would be the first thing I would do. It's going to wipe out all your data and return it to an "out of box" state, so i suggest backing up anything important and sync to your PC. If that doesn't work then you have a hardware issue but I'm willing to bet that should take care of it. You can find the original ROM on HTP's website. Good Luck
Thank you
Thanks for that suggestion....I am hoping to not go down that road, if I can help it. But I will do it if there are no other options. So If I may ask: How many votes does re flashing old Rom Get? And are there any other ideas?
Again Thanks. I am going to download the rom in case it does come to that....
wait...the phone dosen't wake up unless you push the small button on the top of the phone? That is not the default setting on the MDA, however it's acting naturally. Our phones go on a standby to save power. Click the battery icon in the lower right hand corner-->Click the Advanced tab--> uncheck Turn off device on external power
Misunderstanding....
When the phone is plugged in over night and reaches %100 charge some times it won't "Wake Up" even hitting the power button on top. The only thing that will turn it on is the "Soft Reset" button on the right side, beneath the IR sensor.
bump
no text
No text
Just bumping
It sounds like you have software problems - possible a corrupt notification queue - personally i would do a hard reset of the device - probably in the process of this i would soft reset before the t-mobile extras install - taking details of gprs, mms settings before this.
I would run the phone without installing software to see that its not a hardware problem. Then reinstall programs one by one and see how it goes. Some software like claunch is not made for wm5 so expect some glitches (i use claunch and get occ glitch)
If you dont want to hard reset check the notification queue for duplicates and rogue scripts using check notifications - attached - install via pc. Dont delete notifications important for system running - common duplicates are clock\calendar.
alarm problems
Hi,
frankly i had similar issues - less critical but annoying: alarm clock not waking me up, slow system, notification queue mess, difficult resets, camera issues, bluetooth a2dp skipping. I upgraded my Qtek multiple times, and finally i can say that 2.26 roms (i use molski's) are exceptionally stable and reliable. The problem is not Wm5, the problem is how buggy many released versions are. So, my suggestion: look to the forum, find roms that appear to have a reliable history, cross your fingers and...upgrade. Then, resist in upgrading to any rom that just came out and appear to be faster, cooler, nicer. Unless you have an issue to be solved, and you see 100 messages confirming that the rom is stable and does the job...
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
cameraddict said:
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
Click to expand...
Click to collapse
Write them down manually its the safest way - there are cabs available but often dont work.
GPRS - settings\connections\connections\manage existing connectons - settings should be here prob named t-mobile
MMS - go into messages\menu\options\MMS\servers click on prob t mobile again.
Thanks again!

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