Database Users

Xda2 Newbie

Hi
I hope you don't think me too much of a plank but I've recently bought an Xda2 and am confused as to the best method of getting my email's.
<sigh> not another idiot I hear you say but as far as mobile anything's are concerned I'm a dummy!
I don't want to dial into my ISP every time so if any of you 'Patient' people can help me set up my Xda, I would be most grateful.
Best Regards
Ian G

It's quite easy providing you have a bit of information about your ISP.
Open your inbox - doesn't matter which one, active sync or SMS.
Use the Accounts -> accounts... menu option to open your accounts
Add a new one with the new button.
First settings page: Enter your email address
It'll now try and auto-configure your email settings. I have never known this to work, so hit the skip button.
On the next screen, enter your name as you want it seen, and your ISP's username and password (check the save password too).
I presume this is a regular POP3 account, so leave POP3 selected on the next page, and give it a name - this will eventually appear as a new set of inbox/sent items/outbox/drafts once you've finished configuring things.
Next page, enter your ISP's incoming mail server address, probably [email protected] or [email protected].
For outgoing mail - and I'm presuming you're with o2 here, use smtp.o2.co.uk. Outgoing mail servers usually only allow people to send mail when they are logged on, so your ISP's outgoing mail server will not allow you to send mail if you're connected via o2 gprs. To send mail via the usual GPRS connection, this must be o2's mail server. Leave the domain blank.
Click the options button and on the options page select whether you want to check for mail periodically (Note, due to a crap design decision at microsoft, only the set of email folders that was most recently viewed is synchronised). Select "The Internet" as the connection (presuming you want to use GPRS or Internet passthrough, and you haven't change the default O2 connections).
On the next options page, leave each checkbox blank, and on the final page you can opt to receive whole messages or just the header + a certain amount of included message body.
Once you click finish, things should start working, and you should be able to select the new ISP's inbox, write messages, and send them with the icon at the bottom of the screen.
Let us know if you get into any problems.

Much obliged to you A.C
I will give it a go thanks for your patience!
Best Regards
Ian G

Set that up ok A.C
Now I get "Unable to connect: you have no modem entries created and no network card present"
What do I do now A.C - bearing in mind that I haven't entered anything into the Xda2 yet, only got it this afternoon!
Thank you
Ian G
PS - I would want to connect GPRS (I Think) <embarrased smile>

If you dont have any modem connections in settings/connections/manage existing connections, you will have to create one, tab new give it a name, chose celllular line gprs, tab next , acesspoint name! dont know about UK settings but here its: internet, tab next , well dont know what to use in your network, here we dont need to fill in anything, tab finish..Now if you then tab and hold you new connection there comes a pop up menu:delete / connect chose connect and if your settings are correct youll see ( after a info pop up) two arrows at your signal strengh indicator, and you are connected...to disconnect hold down your hang up button..using your inbox, send or recieve should start up your gprs connection automaticly..
Dont know if was any help, but anyway, good luck.
GSM61

New Dopod838 questions - activesync, email, skins, loggon password

OK HTC guru's.
I have finally recieved my Dopod 838 Pro after a very long wait. I have searched the forum (flame suit on) but still have a few questions which are niggling me.
Ok, first off should be the most simple. How do I instal skins? I feel so stupid here. I see that they are usually .tsk files, but where do I place them so I can find them in the Today menu?
Second, when I first started my PDA I had to do a setup, this asked me if I wanted a Pin or Password set. I skipped it (eager to get to the phone part), but now I can work out how to put it on. I have found under "lock" in the Personal Settings that you can set the pin or password, but it only allows me for set this to restore after a period of inactivity. How do I make it work after power on?
Third, email. My carrier (3 Mobile Australia) has an unlimited email pack which I have subscribed to which uses 3MMS settings. I have set it up and it sends and recieves beautifully using those settings. Except, that to send emails, I have to manually press send/recieve to clear the outbox. I have set the check for new incomming mail every minute, so it finds these ok (subject to problem 4 below), but outgoing mail is annoying. Any tips/hints?
Fourth, activesync/email. OK, now when the phone is not connected to my PC via activesync, the check for email every minute downloads any email perfectly. When I press the send/receive button, it clears my outbox perfectly. However, if the phone is connected to the PC by the activesync, I get a cannot connect or modem disabled error. This only happens if I try to use the email while connected to activesync. Any comments, better still, any solutions.
Cheers
Adam
[email protected]

adamcullen said:
OK HTC guru's.
I have finally recieved my Dopod 838 Pro after a very long wait. I have searched the forum (flame suit on) but still have a few questions which are niggling me.
Ok, first off should be the most simple. How do I instal skins? I feel so stupid here. I see that they are usually .tsk files, but where do I place them so I can find them in the Today menu?
Second, when I first started my PDA I had to do a setup, this asked me if I wanted a Pin or Password set. I skipped it (eager to get to the phone part), but now I can work out how to put it on. I have found under "lock" in the Personal Settings that you can set the pin or password, but it only allows me for set this to restore after a period of inactivity. How do I make it work after power on?
Third, email. My carrier (3 Mobile Australia) has an unlimited email pack which I have subscribed to which uses 3MMS settings. I have set it up and it sends and recieves beautifully using those settings. Except, that to send emails, I have to manually press send/recieve to clear the outbox. I have set the check for new incomming mail every minute, so it finds these ok (subject to problem 4 below), but outgoing mail is annoying. Any tips/hints?
Fourth, activesync/email. OK, now when the phone is not connected to my PC via activesync, the check for email every minute downloads any email perfectly. When I press the send/receive button, it clears my outbox perfectly. However, if the phone is connected to the PC by the activesync, I get a cannot connect or modem disabled error. This only happens if I try to use the email while connected to activesync. Any comments, better still, any solutions.
Cheers
Adam
[email protected]
Click to expand...
Click to collapse
Hey Fellow Aussie,
Im also on the 3 network but I am using a JASJAM. Im still having MMS problems (cannot receive them proprely).
Anyways, to answer some of your questions:
1. How do I instal skins? - put them (tsk's) in your My Documents folder or in the root of your microsd card. They should show up under the menu after that.
2. Pin or Password set - not sure how to do that after the PDA has been set up. I actually did a hard reset when I realised I couldnt find the option.
3. Email - I also use the $3 month unlimited sen/receive with 3email. I actually forward my corporate emails to my 3 email inbox, which I then download to my phone. When I send an email from my phone, the return address is my corporate email. Much cheaper than using data traffic with 3netaccess UMTS.
--- to answer your question about send/receive, the email wont get send out until a send/recevei has occured. If you have the option for auto-send receive (ive got mine set to 1 minute) then dont worry about it. After you write the email, it will be sent out shortly after that.
4. activesync/email - In MS Activesyn on your pc, you have to enable the "allow wireless connection on device when connected to desktop". This is avaialbe in the connection settings of MS activesync on your desktop. Ensure you are not connected to your PDA when you do this (as the option will not be available).
I hope this helps,.
Now do you have a few moments to help me out - specifically to 3 carrier settings. I have tried to do them manually but i havent managed to set it up 100%.
I have checked the extended ROMS on the wiki but they are generic ext.roms which do not have the 3 carrier settings. I know for a fact that 3 Australia tweak the shipped ext.rom to include set up files for their network.
Can you please copy all your files from you extended rom and email them to me. my email is [email protected].
if you havent unlocked/mounted your extended ROM you can do this with the fit4cat tweaker software. This software is available on the wiki I beleive. Or just use the extended ROM unlocker that is posted on the STICKY thread in this forum.
Your help will be greatly appreciated.
Cheers,

Can't send Yahoo email from my O2 device

Hi Gurus,
I have a major problem and am tearing my hair out. I've searched this forum as much as I can, and followed as many instructions as possible, but am still no closer to resolving.
I have an Orange SPV M600, which I've unlocked and have out an O2 online sim only in it - all fine so far.
I have deleted all gprs/wap setings for orange
I have set up O2 gprs settings as per the thread http://forum.xda-developers.com/showthread.php?t=265647 - just the gprs and MMS part though (not wap) submitted by s_h_a_h_i_d (many thanks for your info).
I've then gone to messaging, and have attempted to get my UK yahoo mail coming down to the phone. I can receive everything, but whenever I try and send email from the account, i get the "Mesages cannot be downloaded to your mobile device. Make sure you are connected and that your email account settings are correct. Then, try to download messages again". I let the phone get the settings from yahoo, and everywhere I've looked, the settings are definitely pop.mail.yahoo.co.uk and smtp.mail.yahoo.co.uk with a blank domain.
Someone please help. This is insane
TIA
Javi

Javi said:
Hi Gurus,
I have a major problem and am tearing my hair out. I've searched this forum as much as I can, and followed as many instructions as possible, but am still no closer to resolving.
I have an Orange SPV M600, which I've unlocked and have out an O2 online sim only in it - all fine so far.
I have deleted all gprs/wap setings for orange
I have set up O2 gprs settings as per the thread http://forum.xda-developers.com/showthread.php?t=265647 - just the gprs and MMS part though (not wap) submitted by s_h_a_h_i_d (many thanks for your info).
I've then gone to messaging, and have attempted to get my UK yahoo mail coming down to the phone. I can receive everything, but whenever I try and send email from the account, i get the "Mesages cannot be downloaded to your mobile device. Make sure you are connected and that your email account settings are correct. Then, try to download messages again". I let the phone get the settings from yahoo, and everywhere I've looked, the settings are definitely pop.mail.yahoo.co.uk and smtp.mail.yahoo.co.uk with a blank domain.
Someone please help. This is insane
TIA
Javi
Click to expand...
Click to collapse
very normal, not your machine problem. If you know which ISP are you connecting to by WIFI, use the smtp server of that ISP. It will be okay.

If you're using a GPRS connection then you need to change the outgoing server to smtp.o2.co.uk

thanks for the reply guys. smtp.O2.co.uk worked. Happy holiday season

Help, really annoying problem!

Hi
Hoping someone can help me!
My Touch HD has been working fine up until yesterday, and now for some reason it is no longer sending emails. I know the settings are right because it was working fine until yesterday.
I have done a hard reset, and installed an alternative ROM but still no luck. My email server itself is working fine.
Any ideas please, it's driving me mad!
Thanks in advance.
Ben.

Anyone help!

Ben,
You'll have to give us a little more to go on.
Who is your Mail Provider?
What error are you getting?
Anything else that might help.
Paul.

MrRalphMan said:
Ben,
You'll have to give us a little more to go on.
Who is your Mail Provider?
What error are you getting?
Anything else that might help.
Paul.
Click to expand...
Click to collapse
Also are synchornising your mail by using WiFi or 3G
Provide Sreenshots if you can

Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.

davehodgkinson said:
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
Click to expand...
Click to collapse
Check your service provider.
I had this problem once and they were "playing" with the POP access over GPRS.
I would give them a quick call.
Regards, D

Yup, sounds like I am having the same problem as DaveHodgkinson.
Can download emails fine, can access the internet fine. Just can't send emails. I know all my settings are correct as they were working fine previously, plus I can send/receive via Outlook and webmail absolutely fine. I have a QIQ hosting package with my own domain that I use for email.
I have read about other people having this same error on their WinMo devices, but have not been able to find a working solution for it.
The error message I get is "the message could not be sent. Check that you have network coverage and that your account information is correct. The try sending again".
Well I do have network coverage, and the account information is correct, so what next!!
This fault renders a major function of the phone unusable.

I doubt this is a "fault".
I'll bet your mobile provider is blocking port 25 making everything else not matter.
Get a telnet client and make sure you can telnet to your mail server on port 25.
Use your wireless providers SMTP server.

Cheesy Dave said:
Check your service provider.
I had this problem once and they were "playing" with the POP access over GPRS.
I would give them a quick call.
Regards, D
Click to expand...
Click to collapse
Great thanks for the advice - I'll give TMobile a call and let you know what they say

Shonky* said:
I doubt this is a "fault".
I'll bet your mobile provider is blocking port 25 making everything else not matter.
Get a telnet client and make sure you can telnet to your mail server on port 25.
Use your wireless providers SMTP server.
Click to expand...
Click to collapse
From searching google this problem appears to be too widespread to be operator specific. I have tried an alternate port and that also fails. I am on o2.

anybody anymore ideas?

Planetgong,
If you are on O2 UK, this worked for me:
If you can't get your own email providers SMTP settings to work then you can use O2 settings for sending email (while keeping your own email provider for incoming email). To do this your main email settings should look like this...
Outgoing Mail Server (SMTP)
Host Name: smtp.o2.co.uk
User Name: [email protected]
Password: youro2password
Your Advanced settings should look like this...
Outgoing Settings
Use SSL: Off
Authentication: Password
Server Port: 25
If you can't remember your O2 username and password (you will have registered this when you activated your phone) then just register another one at www.o2.co.uk (the 'Register' link is near the top left corner).

Hi
Thanks for the reply. I've just tried that but get the same error message. Can you tell me where I can find the advanced settings?

Planetgong,
Assuming you can log onto your o2 mail box on your PC/laptop. And sign out again.
Go through email setup, my outgoing mail server is smtp.o2.co.uk, tick outgoing server requires authentication, untick use the same name and password. Under "advanced server settings" (at bottom of screen) have both boxes unticked. Make network connection O2 active (not The Internet).
done and next.
Enter O2 user name and password
continue to end of setup.
Then try it!!

Hi
Thanks for the reply. Unfortunately this still didn't work. It is like my Touch HD has suddenly decided to stop all outgoing SMTP connections. I have tried so many different things now and it still isn't working!
Just found this :
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/26ddec22-6854-40bf-a9de-4c50211302e2/
http://www.tracyandmatt.co.uk/blogs/index.php/2008/09/18/windows-mobile-6-1-smtp-issues
Although the problem is supposed to be solved on the version of Windows Mobile on the Touch HD, it clearly isn't! Cheers Microsoft.
Not sure what to do now. Don't see why I should accept a phone that all the features don't work on?

I've also got the .cab fix installed linked to by the traceyandmatt site.

Juggler258 said:
I've also got the .cab fix installed linked to by the traceyandmatt site.
Click to expand...
Click to collapse
Would be nice to know how it works!THX

davehodgkinson said:
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
Click to expand...
Click to collapse
hi,
disable your proxy. that might help
goto settings, tab connections, then select connections
next select 'setup my proxy'. go to tab 'proxy server' and uncheck 'this network uses a proxy server'

freggelfrot said:
hi,
disable your proxy. that might help
goto settings, tab connections, then select connections
next select 'setup my proxy'. go to tab 'proxy server' and uncheck 'this network uses a proxy server'
Click to expand...
Click to collapse
Proxy is unchecked, still no access. Can I return the phone on the basis it isn't able to perform all the functions it is supposed to?

planetgong said:
Hi
Thanks for the reply. Unfortunately this still didn't work. It is like my Touch HD has suddenly decided to stop all outgoing SMTP connections. I have tried so many different things now and it still isn't working!
Just found this :
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/26ddec22-6854-40bf-a9de-4c50211302e2/
http://www.tracyandmatt.co.uk/blogs/index.php/2008/09/18/windows-mobile-6-1-smtp-issues
Although the problem is supposed to be solved on the version of Windows Mobile on the Touch HD, it clearly isn't! Cheers Microsoft.
Not sure what to do now. Don't see why I should accept a phone that all the features don't work on?
Click to expand...
Click to collapse
Didn't work for me! couldn't send any email anymore! Restored a backupfile

problem with mail account

Hi all, I am new using this kind of phone(got it as gift from my wife). Since I am new to this technical stuff, I might(?am) sound daft.
I am having problem setting/using mail account. I am in the UK. The phone was bought from a private dealer(mobilephonesdirect) on a T mobile contract. Has internet access.
I set up new mail account as per instructions (not outlook--never used it). I tried Google mail, Yahoomail etc.
But when i go to mail tab, all accounts say "no mail".
When i create new mail and tap send i get the message "cannot connect with current connection settings. To change connection settings, tap settings". I tried, but dont know what to do.
I called Mobilephonesdirect, they asked me to get settings from T-mobile.
T.mobile said the settings are fine, especially since I am able to use and browse the internet.
Called HTC, but no help apart from suggesting to download the update.
Hope I am making my problem clear here.
Really appreciate your help.

You probably need to disable the proxy that was automatically setup by the phone. I can't check my own phone just now (also on UK tmobile), but it should be in start -> settings -> connections somewhere.
Hope that helps.