Hi all, I am new using this kind of phone(got it as gift from my wife). Since I am new to this technical stuff, I might(?am) sound daft.
I am having problem setting/using mail account. I am in the UK. The phone was bought from a private dealer(mobilephonesdirect) on a T mobile contract. Has internet access.
I set up new mail account as per instructions (not outlook--never used it). I tried Google mail, Yahoomail etc.
But when i go to mail tab, all accounts say "no mail".
When i create new mail and tap send i get the message "cannot connect with current connection settings. To change connection settings, tap settings". I tried, but dont know what to do.
I called Mobilephonesdirect, they asked me to get settings from T-mobile.
T.mobile said the settings are fine, especially since I am able to use and browse the internet.
Called HTC, but no help apart from suggesting to download the update.
Hope I am making my problem clear here.
Really appreciate your help.
You probably need to disable the proxy that was automatically setup by the phone. I can't check my own phone just now (also on UK tmobile), but it should be in start -> settings -> connections somewhere.
Hope that helps.
Related
Hi
I hope you don't think me too much of a plank but I've recently bought an Xda2 and am confused as to the best method of getting my email's.
<sigh> not another idiot I hear you say but as far as mobile anything's are concerned I'm a dummy!
I don't want to dial into my ISP every time so if any of you 'Patient' people can help me set up my Xda, I would be most grateful.
Best Regards
Ian G
It's quite easy providing you have a bit of information about your ISP.
Open your inbox - doesn't matter which one, active sync or SMS.
Use the Accounts -> accounts... menu option to open your accounts
Add a new one with the new button.
First settings page: Enter your email address
It'll now try and auto-configure your email settings. I have never known this to work, so hit the skip button.
On the next screen, enter your name as you want it seen, and your ISP's username and password (check the save password too).
I presume this is a regular POP3 account, so leave POP3 selected on the next page, and give it a name - this will eventually appear as a new set of inbox/sent items/outbox/drafts once you've finished configuring things.
Next page, enter your ISP's incoming mail server address, probably [email protected] or [email protected].
For outgoing mail - and I'm presuming you're with o2 here, use smtp.o2.co.uk. Outgoing mail servers usually only allow people to send mail when they are logged on, so your ISP's outgoing mail server will not allow you to send mail if you're connected via o2 gprs. To send mail via the usual GPRS connection, this must be o2's mail server. Leave the domain blank.
Click the options button and on the options page select whether you want to check for mail periodically (Note, due to a crap design decision at microsoft, only the set of email folders that was most recently viewed is synchronised). Select "The Internet" as the connection (presuming you want to use GPRS or Internet passthrough, and you haven't change the default O2 connections).
On the next options page, leave each checkbox blank, and on the final page you can opt to receive whole messages or just the header + a certain amount of included message body.
Once you click finish, things should start working, and you should be able to select the new ISP's inbox, write messages, and send them with the icon at the bottom of the screen.
Let us know if you get into any problems.
Much obliged to you A.C
I will give it a go thanks for your patience!
Best Regards
Ian G
Set that up ok A.C
Now I get "Unable to connect: you have no modem entries created and no network card present"
What do I do now A.C - bearing in mind that I haven't entered anything into the Xda2 yet, only got it this afternoon!
Thank you
Ian G
PS - I would want to connect GPRS (I Think) <embarrased smile>
If you dont have any modem connections in settings/connections/manage existing connections, you will have to create one, tab new give it a name, chose celllular line gprs, tab next , acesspoint name! dont know about UK settings but here its: internet, tab next , well dont know what to use in your network, here we dont need to fill in anything, tab finish..Now if you then tab and hold you new connection there comes a pop up menu:delete / connect chose connect and if your settings are correct youll see ( after a info pop up) two arrows at your signal strengh indicator, and you are connected...to disconnect hold down your hang up button..using your inbox, send or recieve should start up your gprs connection automaticly..
Dont know if was any help, but anyway, good luck.
GSM61
Hi all,
Great site you have here. Read up lots of interesting information before deciding to buy the XDA Mini S recently.
I'm very happy with the handset for the most part and have got it all set-up and used Active Synch successfully but for the life of me I cannot set-up the email. I have input all my details including POP3 info and such like but when I press send/receive it says its connecting - activates O2 Active in the GPRS session - then says finished, but without sending the message in the outbox or getting any new ones!
Anyone able to help as its driving me mad.
Hopefully installing Tomtom (when I get it) won't prove this difficult!
Many thanks in advance for any help anyone can offer.
Cheers
Guy
make sure that you have set the GPRS connection to your ISP
Hello
I am in hong kong. I had that experience before. I checked the email setting. Then, in server info page, tap option. You will then see option (1/3) make sure to choose the connection to your ISP GPRS. Tap next, tick outgoing server. Tap next --> done.
OK?
Hi,
Thanks for the reply but I don't think that has made any difference.
If it helps I have a btconnect.com email address and am using Outlook 200 on my PC.
Thanks
Guy
OK HTC guru's.
I have finally recieved my Dopod 838 Pro after a very long wait. I have searched the forum (flame suit on) but still have a few questions which are niggling me.
Ok, first off should be the most simple. How do I instal skins? I feel so stupid here. I see that they are usually .tsk files, but where do I place them so I can find them in the Today menu?
Second, when I first started my PDA I had to do a setup, this asked me if I wanted a Pin or Password set. I skipped it (eager to get to the phone part), but now I can work out how to put it on. I have found under "lock" in the Personal Settings that you can set the pin or password, but it only allows me for set this to restore after a period of inactivity. How do I make it work after power on?
Third, email. My carrier (3 Mobile Australia) has an unlimited email pack which I have subscribed to which uses 3MMS settings. I have set it up and it sends and recieves beautifully using those settings. Except, that to send emails, I have to manually press send/recieve to clear the outbox. I have set the check for new incomming mail every minute, so it finds these ok (subject to problem 4 below), but outgoing mail is annoying. Any tips/hints?
Fourth, activesync/email. OK, now when the phone is not connected to my PC via activesync, the check for email every minute downloads any email perfectly. When I press the send/receive button, it clears my outbox perfectly. However, if the phone is connected to the PC by the activesync, I get a cannot connect or modem disabled error. This only happens if I try to use the email while connected to activesync. Any comments, better still, any solutions.
Cheers
Adam
[email protected]
adamcullen said:
OK HTC guru's.
I have finally recieved my Dopod 838 Pro after a very long wait. I have searched the forum (flame suit on) but still have a few questions which are niggling me.
Ok, first off should be the most simple. How do I instal skins? I feel so stupid here. I see that they are usually .tsk files, but where do I place them so I can find them in the Today menu?
Second, when I first started my PDA I had to do a setup, this asked me if I wanted a Pin or Password set. I skipped it (eager to get to the phone part), but now I can work out how to put it on. I have found under "lock" in the Personal Settings that you can set the pin or password, but it only allows me for set this to restore after a period of inactivity. How do I make it work after power on?
Third, email. My carrier (3 Mobile Australia) has an unlimited email pack which I have subscribed to which uses 3MMS settings. I have set it up and it sends and recieves beautifully using those settings. Except, that to send emails, I have to manually press send/recieve to clear the outbox. I have set the check for new incomming mail every minute, so it finds these ok (subject to problem 4 below), but outgoing mail is annoying. Any tips/hints?
Fourth, activesync/email. OK, now when the phone is not connected to my PC via activesync, the check for email every minute downloads any email perfectly. When I press the send/receive button, it clears my outbox perfectly. However, if the phone is connected to the PC by the activesync, I get a cannot connect or modem disabled error. This only happens if I try to use the email while connected to activesync. Any comments, better still, any solutions.
Cheers
Adam
[email protected]
Click to expand...
Click to collapse
Hey Fellow Aussie,
Im also on the 3 network but I am using a JASJAM. Im still having MMS problems (cannot receive them proprely).
Anyways, to answer some of your questions:
1. How do I instal skins? - put them (tsk's) in your My Documents folder or in the root of your microsd card. They should show up under the menu after that.
2. Pin or Password set - not sure how to do that after the PDA has been set up. I actually did a hard reset when I realised I couldnt find the option.
3. Email - I also use the $3 month unlimited sen/receive with 3email. I actually forward my corporate emails to my 3 email inbox, which I then download to my phone. When I send an email from my phone, the return address is my corporate email. Much cheaper than using data traffic with 3netaccess UMTS.
--- to answer your question about send/receive, the email wont get send out until a send/recevei has occured. If you have the option for auto-send receive (ive got mine set to 1 minute) then dont worry about it. After you write the email, it will be sent out shortly after that.
4. activesync/email - In MS Activesyn on your pc, you have to enable the "allow wireless connection on device when connected to desktop". This is avaialbe in the connection settings of MS activesync on your desktop. Ensure you are not connected to your PDA when you do this (as the option will not be available).
I hope this helps,.
Now do you have a few moments to help me out - specifically to 3 carrier settings. I have tried to do them manually but i havent managed to set it up 100%.
I have checked the extended ROMS on the wiki but they are generic ext.roms which do not have the 3 carrier settings. I know for a fact that 3 Australia tweak the shipped ext.rom to include set up files for their network.
Can you please copy all your files from you extended rom and email them to me. my email is [email protected].
if you havent unlocked/mounted your extended ROM you can do this with the fit4cat tweaker software. This software is available on the wiki I beleive. Or just use the extended ROM unlocker that is posted on the STICKY thread in this forum.
Your help will be greatly appreciated.
Cheers,
Have setup my HD2 on t-mobile using the automated wizard, i can browse the internet fine using opera, but each time i want to check my IMAP account i get the following message: "Cannot connect with current settings".
If i switch to WiFi it works perfectly, so my email settings are correct. And my internet settings on 3G are correct as i can browse the internet, but for some reason i cant download email over IMAP. Is anybody else having similar issues?
Nb. I'm in the UK.
thanks.
Try turning off the proxy server in connection settings.
Thanks that worked a treat, so much for auto-configuration
sorry if I post it here, but I have an issue with my web.de imap account, wich is that it only shows me messages back till wednesday when I got my phone and set up the account. all messages prior to that date are not shown. neither in my trash, nor in any other folder. and I accidentally deleted a message and it is still there according to my web.de account, but my hd2 doesn't show the message anymore. is there something wrong with the way the hd2 flags messages in imap?
i actually rang up TMobile technical support to ask them what the proxy was for and why it is added in the auto config settings. they had no idea. they could only tell me what it was supposed to be, not why.
Seems like most programs prefer not having the TMobile proxy set.
Maybe there isn't any proxy necessary and it's a problem with the htc mail app itself. see my case above, that's surely not web.de problem but something wrong with the htc mail app. but I can't figure out what and why.
Why i can't download my email to my new HTC HD MIni? I have put all the necessary thing such as pop/imap and my internet line is always there?? the message is "message cannot be downloaded to your mobile device . make sure you are connected and that your email account settings are correct. Then try to download messages again". I have chehck the settings and my internet is Ok, but the message still came out and my email still cannot be downloaded. Why and Why? is it the hardware defects?
I think you have to change the
advanced settings in your internet
mailbox (internet>(your provider) internet)
i have set it to my internet provider (Digi WAP Settings) but still can't work...i afraid its the hardware failure....i don't know what to do now...