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I have a qtek 9000 and an xda exec. Both have the same rom updates (latest o2). The qtek works as it should, but the o2 does not. I have re-flashed the rom twice. No software is installed, nor is bluetooth running. The phone works and connects to 3g etc. If I close the clamshell, about 1 hour later the phone is asleep and will not wake up. A reset must be done in order to turn it on. I have hard reset many times and cannot fix this problem No calls or messages have been received by the phone. The green phone light remains flashing in its deep sleep mode, but it is not possible to call the phone. It does not ring or wake up. Has anyone had this problem? I have searched this forum and read many posts concerning sms causing sleep problems etc., but can find nothing relating specifically to my problem. Thanks for any help.
sounds like it could be faulty.
never woken it up via a phone call, so I don't know about that, as I don't use it as a phone yet, waiting until the contract for the W800i ends at the end of this month before I start informing people of my new number. But I wake mine up via the power button. If that fails for you, then I would suggest speaking to the company you got it from, as it would suggest a fault.
same problem here
r1.04.10
G42.37.P8
D1.13.64WWE
imate jasjar with qtek 9000 rom
verry annoying
Kaze, this problem is usually caused by having anything running on the Today screen or resident in memory that is installed on the Today screen. For instance, a application loader on the today screen with links to programs on the SD card can cause this type of freeze, as it tries to get the icons from the SD card but cant - crashing(?) WM5. Just keep anything related to the today screen or bootup etc on the phone's memory itself and your crashes should go away.
dont think so
http://forum.xda-developers.com/viewtopic.php?p=223711#223711
That other thread you are posting in is back from October/November last year. Just taking out the SD card wont help, you need to disable the programs trying to access the SD card. Although your problem might be different - maybe somethings faulty with your SIM card then? Try a different SIM card and see if it still happens.
As I said in my initial post, there was nothing installed on the unit. There was no sd card, and it was in total factory default condition. The unit was returned as it was faulty. The new unit works as it should, with the same sim card etc.
As I said in my initial post, there was nothing installed on the unit. There was no sd card, and it was in total factory default condition. The unit was returned as it was faulty. The new unit works as it should, with the same sim card etc.
I've had a new Qtek 9000 for about 3 weeks and it has had exactly this problem from day 1.
Looking at this thread http://forum.xda-developers.com/viewtopic.php?t=32688 I thought it might be a SIM problem but it isn't. Done a load of tests and the final one - hard reset - no SIM - no SD card and the problem still occurs. It's on it's way back for repair / replacement.
Same problem here? Does anyone have the solution yet?
I'm sorry no - mine had to be sent back for reapir.
It's fine now.
First one I got had this problem from day one fresh from the box with nothing installed. I simply took it back to the shop and had them replace it as faulty. Second one has never shown this behaviour.
Dodgy batch/ component.
My advice is don't wait for a fix, it's a hardware fault, return it under warranty.
After sending off my second VarioII for the screen alignment issue to be fixed, instead of repairing it T-Mobile sent me a new device. I picked up the device from my local T-Mob shop, and started up the device. It went through it's normal boot up process then stopped with a screen saying that the 'Network is locked, please enter an unlock code'. In the top left hand corned the app name is displayed, it's called SimLock.
I've never had a lock on my SIM card, and it was exactly the same card that I had been using minutes early in a temporary replacement phone.
Anyway, T-Mob couldnt help me. They first gave me a 4 digit code to enter then an 8 digit PUK code, none of which worked. Also, each time I enter a number the time between tries becomes longer. I think there is also a limit (10?) on the number of tries before the SIM is rendered useless?
So, I think I will try the SIM in a replacement at the shop to check that's ok then I will ask for a replacement, cos' as far as I'm concerned it was broken when I received it, and I dont want to wait another 2 weeks for it to come back from repair.
Anyone else had this experience?
PaulB
Hi PeekBee,
The SimLock program is the network lock HTC use. I might also be used to lock the phone to a single SIM card but I'm not sure if SimLock is used for that. It appears however that the phone you have been given as a replacement has the wrong security settings enabled.
Gav.
Thanks Gav,
After spending a great deal of time on the phone to T-Mob tech support they've finally agreed that they can't get around the issue and will ship out a new one. This will be my 4th Vario II!
Hi,
Is there such a thing as a Factory reset? If so, would it basically fix all problems, restoring the phone to it's defaults?
I used the lokiwiz program to attempt to sim unlock my SPV M600, and although I was able to use another netwrok's sim card, I am not able to use my original sim card any more.
I'm hoping some kind of full reset can fix this?
Does anyone know how to fix my problem, or whether resetting the phone will fix it?
I tried holding the power button + pushing the reset pin, but that didn't fix it. As I understand, that was a only a 'hard reset'
Thanks for any help
** update **
I've since performed a a factory reset (camera+commMgr buttons+reset pin, followed by 'send' key) but it did not help.
Can anyone suggest how I can fix this problem to either fully unlock the phone to all sim cards including my original, or to revert it back to how it was?
Many thanks
To attack this from another direction, do you think that if I were to take it to one of these 'unlock your mobile for £20' places, that they'd effectively fix it by unlocking it properly?
This sounds strange. Though I can't be sure, I suspect the problem might be with your original SIM and not the phone.
I would try two things if possible before paying for any solution:
1) Try your original SIM in another phone.
2) Try another SIM from the same company as your original SIM in your phone.
At the very least you will know for sure where the problem is.
I considered not posting this because in doing so I would be revealing to the world the full extent to my ineptituder and stupidity.
But for the sake of others, cursed with a similar level of intelligence, here are my findings:
I did have two different phones, and two different sim cards.
After using lokiwix to unlock my M600 (which at the time had an Orange SIM in it), I inserted the other sim, entered the code, and it worked.
Then I put the Orange SIM back in, and it complained, and didn't work.
I then put my Orange SIM in the other (unlocked) phone, and that worked. Back in the M600, and it didn't.
To summarise : Either sim in the other phone worked, but only the other sim worked in the M600, not the original Orange SIM.
Ok, enough waffle.
I asked someone who knew what they were talking about and they said "The missing/incorrect SIM message is nothing to do with unlocking. Try checking the SIM contacts'
I doubted that it could be as simple as that because both SIMs were provably fine, as were both phones.
Nevertheless, I put the orange sim in the m600, and wiggled it a bit to ensure a good contact.
Low and behold, it worked.
Ok, so I feel pretty stupid now.
But if this is of any help to anyone else, then maybe it's worth it.
I have been relatively calm about the shortcomings of my HD2. I understand when purchasing anything even slightly touched by the delicate hand of Microsoft that you will have to tweak, fix and workaround - this is all part of the fun with the phone.
Today however the phone went one step too far. I awoke this morning to find my HD2 had yet again forgotten my PIN number, so on unlocking the screen I was informed that I had entered the incorrect PIN(!). I soft reset the device, removed the SIM card, let it stand for a few seconds then booted up again to no avail.
I have now entered the 'incorrect' PIN too many times, and so my device has deleted all information on it... losing all contacts, photos etc.
For a phone to get something so basic so wrong is unforgivable. Coupled with the issues with SMS (i.e. texts sitting in the outbox, and when it finally decides to send them, they go to the wrong people, taking an age to load conversations), I think HTC/Microsoft have a problem they need to address.
Sorry to hear of your problems, but by far the majority have not had any of the problems you have mentioned. Try a hard reset and remember to back up your device.
Mine has lost connection settings and 2 email accounts at the same time. Your problem is much worse of course. Instead of a finished phone i feel like part of an experiment at the moment, and HTC will finish the Rom whenever they can be bothered..
jimhaddon said:
I have been relatively calm about the shortcomings of my HD2. I understand when purchasing anything even slightly touched by the delicate hand of Microsoft that you will have to tweak, fix and workaround - this is all part of the fun with the phone.
Today however the phone went one step too far. I awoke this morning to find my HD2 had yet again forgotten my PIN number, so on unlocking the screen I was informed that I had entered the incorrect PIN(!). I soft reset the device, removed the SIM card, let it stand for a few seconds then booted up again to no avail.
I have now entered the 'incorrect' PIN too many times, and so my device has deleted all information on it... losing all contacts, photos etc.
For a phone to get something so basic so wrong is unforgivable. Coupled with the issues with SMS (i.e. texts sitting in the outbox, and when it finally decides to send them, they go to the wrong people, taking an age to load conversations), I think HTC/Microsoft have a problem they need to address.
Click to expand...
Click to collapse
I have had this incorrect PIN message also. sometimes when left over night and occasionally during the day.
So far a soft reset has solved it. Since having my HD2 I've had to reset it 1 - 2 times a day. Not very impressed at its lack of stability.
I have a SIM free unlocked UK HD2
Is this all happening on the stock rom or cooked roms?
band27 said:
Is this all happening on the stock rom or cooked roms?
Click to expand...
Click to collapse
stock rom i have the original 1.43 i think and i have had this problem, was begining to think i was the only one!
Also My HTC HD2 lost its password already twice
Hello, I can add to this threat that I also had an unexpected and incorrect ' wrong password' experience twice, where my password (8 digits, correctly entered) was suddenly not accepted anymore. Soft resets did not help and I had to restore previous backups loosing recently entered data. Very annoying and in my view not acceptable.
regards,
Danny Groeneveld
The Netherlands
Very annoyingly this has also happened to me. My phone ran out of battery last night, and when plugged back in a few minutes later, the device didn't recognise my four digit pin.
Is there some sort of generic pin it resets to?
Am now locked out for 30 minutes at a time, and very worried the next time I try and get it wrong all my data will be wiped.
Can I back up my contacts/data on to my PC despite the phone being locked? (Am at work right now so can't check for myself)
Great phone but this is unacceptable
2 Options:
1) don't lock your phones with a pin code
2) flash a cooked Rom as they have been more stable based on feedback that I have been reading.
band27 said:
2 Options:
1) don't lock your phones with a pin code
2) flash a cooked Rom as they have been more stable based on feedback that I have been reading.
Click to expand...
Click to collapse
The problem is I have to have my phone hooked up with my work email/calendar etc and for some reason it insists on a pin
Sorry but - what does "flash a cooked rom" mean?
Thanks
Sam
oh and soft resets haven't worked here either
sam8384 said:
The problem is I have to have my phone hooked up with my work email/calendar etc and for some reason it insists on a pin
Sorry but - what does "flash a cooked rom" mean?
Thanks
Sam
Click to expand...
Click to collapse
How to flash a cooked ROM:
Step 1:
Read the first page <<HERE>>..
Step 2:
Then select a cooked Rom From <<HERE>> in the list where it says [ROM]. Read <<THIS>> for more guidance. But it's not necessary to read it because if you go BACK TO STEP 1 there is also a video that shows you what to do with the ROM FILE after you have downloaded it. REREAD STEP 1 when you have everything in place as it's that simple. Make sure your read the WHOLE PAGE OF STEP 1 before you begin and even during the process there is TROUBLE SHOOTING DETAILS THAT ARE IMPORTANT.
thanks band27
I've had to hard reset and because I couldnt connect my phone because it was locked I'm not been able to back up some bits.
Reading elsewhere it appears like a WM 6.5 problem. absolutely pathetic, but why htc hasnt sorted it as well is quite a disgrace.
i've decided not to get my work emails back on my device so i don't need a pin, its my own mobile anyway so they can take a walk!
password dissapear
hi.
i have had some experience of passwords dissapearing so each time i use one of any of my 3 email accounts on the hd2 it requred me to re-enter my password.
the same thing logging into latitude on google maps
i figured out i can repeat the fault every time by installing swipe keyboard, or un-installing it !!
dont even know if this is the real reason it happens but it works ( or fails ) each time and i tried it on a few different roms now !
=====PEACE=====
i have the same problem and i have been tring to unlock phone after restart and it keep saying incorrect pin and im locked out.
Not recognizing my pin (again)
I bought the HTC HD2 end of january. Nice phone. But after 1 week it didn't recognize my pin anymore. Fortunately the shop where I bought it, has a '14 days not happy with the phone get another one'-policy. So I gat another HTC HD2. Had to install everything again and lost everything I had stored on the other phone. But the new phone worked !
Till yesterday evening. Again the HTC HD2 didn't recognize my pin
I tried to install the ROM-update. But that doesn't work, because you have to unlock the phone for that (otherwise there's no connection between my phone and my computer). Also tried the hard reset. Nothing works.
I hope someone has a solution for me. Cause I'm really getting tired of this.
i don't know, i unlock my sim pin since my first phone, my e-mail accounts are working fine, i don't have any of these problems so far, i bought mine january
This has happened to me a few times where a soft reset worked and once where it didn't (lost all data). Each time it was first thing in the morning and my alarm didn't work. That was on 1.48, since going 1.66 I haven't had either problem occur and it's been almost a month.
J
Which PIN is this? The phone lock or the SIM PIN?
If it's the phone lock, can it be disabled by de-selecting it. This would be a horrible thing to happen if it couldn't be disabled.
i had a big problem with my HD2, I was in the bath and I dropped it of course it got wet but now that blasted crappy stock htc software thingy won't even switch on.....
Next time i'll flash a cooked rom.
After having had my HD2 (4th HTC phone) for around 5-6 months, had to do a hard reset ftaer having a problem with the HD2 not recognizing my phone PIN #. Having now had the problem and doing a online search, seems this bug is a fairly common problem. I'd installed a couple of new Garmin maps (China mainland) and altered the gmsup file to read "LOCAL_VER=TAIWAN" from "LOCAL_VER=CHINA" which allows for the use of co-ordinates within GarminXT.
On the next restart of Garmin it started in Traditional Chinese, as opposed to
English or Simplified Chinese. No problem just changed the language settings to what I wanted.
Used the HD2 for several days without incident (and had not made any other changes or installed anything else), then used my Garmin on my HD2 to navigate a distance of around 380km (usually not a problem). Twice during the journey an advisory popup appeared with something like "Garmin unable... not enough memory... must shut down" - a message I've never had before, on any of my HTC's let alone the HD2.
Garmin then automatically shut down and I simply restarted it from my home screen shortcut, which it did without issue. The first time this popup message appeared I'd covered at least 150km. The second time I'd travelled another 80km or so. After it had occured again, I turned the phone off, waited 5-10 seconds and then turned the phone on again. The HD2 requested my usual SIMcard PIN, followed by the phone unlock PIN (simple 4 digit numeric PIN) and as usual I entered my respective PIN's (I use the same 4 digit PIN for both the Simcard and phone unlock). The Simcard unlocked fine, but the phone did not and I was presented with something along the lines of "incorrect password, please re-enter..."
In the end, after trying everything I could think of... soft reset, removing battery, trying PIN... 1234, 0000, 9999, and a few times getting "too many password attempts... enter a1b2c3 to continue". Once I got home a few days later I tried connecting to my two computers via activesync in the hope that they'd access what I wanted to copy etc. Unfortunately that did not work as both activesync connections asked for the phone to be unlocked, even though they'd been setup to unlock the HD2 automatically. I realised that inevitably I'd have to do a dreaded hard-reset. Pity as my last backup with Spb Backup and PIMbackup were done many months ago.
In my searches online I did find a couple of posts that made some references to users experiencing the same 'HD2 lockout' having installed Traditional Chinese and then having this problem. Though there seems there are far too many different situations that could also cause the HD2 to lock.
Also it's not the first time I've played or altered, installed GarminXT... and I don't think it's the first time I've had GarminXT start in Traditional Chinese. It maybe just coincidence... but for now, I'm trying to setup my phone back to the way it was after the dreaded reset.
password changed has happened to a fair number of people, and is probably nothing to do with the garmin stuff.
Never read of anyone finding a way around it other than hard reset, though.
i vaguely remember reading that the mentioned PIN issue is sometimes related to swype...might want to look into that avenue.
It's just happened to me. I installed swipe keyboard and done soft reset, then entered my pin but hd2 will not accept it. Any one found a solution to this?
Had this once too, though I didn't know anything about swype back then .(Didn't have it on my phone)
I simply turned off the device, removed the battery AND THE SD CARD then re-insert them after 5 minutes it should accept PIN normally (If not, then try to remove the sd card and don't re-insert it just boot) . (happened to me when i Just left Android DS V5 and went to WinMo, My device wouldn't accept the PIN)
Found this. Don't have a clue how to use this, but maybe someone knows and can shed some light.
Just check out the 'Solution' at the following address. I have not got permission to enter link or full web address.
forum.xda-developers.com/showthread.php?t=768815
Hope this can rescue my hd2 and all who have the same pin lock problem.
I also experienced this problem that HD2 forgot my PIN. even 2 my colegues too.
back in the time when I got stuck on "enter PIN" screen, I found somewhere on the internet, that HD2 only forgets PIN, when you have exchange server set up. They say that it's not HD2's fault, but microsoft's. it's just a matter of time, when you get to this problem. the only solution is HardReset without any possibility backing your data up! since then I don't use exchange at all... never again in my HD2!
HD2 unlock Pin Code for SURE....
goto: HKLM/Microsoft/Software/Shell/Lockscreen/
check for DWord: Active and change it to '0'
check for Dword: Enable and change it to '0'
check for Dword: ShowLockScreenPicker and change it to '0'
reset your device and enter ur password and it will accept it.. now in settings u can navigate to Lock option and disable it easily only if u remember your code and it does not accept the code.