Hi,
Is there such a thing as a Factory reset? If so, would it basically fix all problems, restoring the phone to it's defaults?
I used the lokiwiz program to attempt to sim unlock my SPV M600, and although I was able to use another netwrok's sim card, I am not able to use my original sim card any more.
I'm hoping some kind of full reset can fix this?
Does anyone know how to fix my problem, or whether resetting the phone will fix it?
I tried holding the power button + pushing the reset pin, but that didn't fix it. As I understand, that was a only a 'hard reset'
Thanks for any help
** update **
I've since performed a a factory reset (camera+commMgr buttons+reset pin, followed by 'send' key) but it did not help.
Can anyone suggest how I can fix this problem to either fully unlock the phone to all sim cards including my original, or to revert it back to how it was?
Many thanks
To attack this from another direction, do you think that if I were to take it to one of these 'unlock your mobile for £20' places, that they'd effectively fix it by unlocking it properly?
This sounds strange. Though I can't be sure, I suspect the problem might be with your original SIM and not the phone.
I would try two things if possible before paying for any solution:
1) Try your original SIM in another phone.
2) Try another SIM from the same company as your original SIM in your phone.
At the very least you will know for sure where the problem is.
I considered not posting this because in doing so I would be revealing to the world the full extent to my ineptituder and stupidity.
But for the sake of others, cursed with a similar level of intelligence, here are my findings:
I did have two different phones, and two different sim cards.
After using lokiwix to unlock my M600 (which at the time had an Orange SIM in it), I inserted the other sim, entered the code, and it worked.
Then I put the Orange SIM back in, and it complained, and didn't work.
I then put my Orange SIM in the other (unlocked) phone, and that worked. Back in the M600, and it didn't.
To summarise : Either sim in the other phone worked, but only the other sim worked in the M600, not the original Orange SIM.
Ok, enough waffle.
I asked someone who knew what they were talking about and they said "The missing/incorrect SIM message is nothing to do with unlocking. Try checking the SIM contacts'
I doubted that it could be as simple as that because both SIMs were provably fine, as were both phones.
Nevertheless, I put the orange sim in the m600, and wiggled it a bit to ensure a good contact.
Low and behold, it worked.
Ok, so I feel pretty stupid now.
But if this is of any help to anyone else, then maybe it's worth it.
Related
Hi,
I recently purchased a second hand MDA compact that was locked to T-mobile. After using the "all in one simlock tool" (from this site) I tried my vodafone sim card and it stated "invalid or missing sim". After various soft resets and hard resets and re-running the tool it would still not recognise my vodafone sim.
I then tried a friends contract t-mobile sim card in my phone to make sure all was well and it asked for the pin number. My friend entered his pin and it came up "Phone locked please enter PUK code". My friend then put his sim card back in his phone and enetered his pin as normal and all was working fine ? I have tried this several time with t-mobile sims and the same happens to them all but when put back in their normal phones everything works as normal.
I have even called t-mobile for help (no laughing please) and as you guessed I got no further forward.
Appologies if this is a widely covered topic or in the wrong section, i have searched and read loads of stuff but I am still stuck.
Please help me to unlock phone...
anyone :?
try this
Try this:
With the phone off, press the camera button and hold it in
Now press the power button for 5-10 seconds
Let go the power button
If the screen comes up with 3 color bars, connect the phone to your computer and run your favorite firmware.
Let us know the results...
Newbie question... Firmware compared to ROM?
Hi all,
I would be very interested in knowing the result of this last advice you gave as i am fighting to unlock my SPV3000 from Orange and may end up locking it with PUK request at the end...
Anyway, my question before I reach this stage is: What are you really talking about when you say "Run firmware"?
Do you mean flash your PPC again with a ROM like Mr Clean one or is it something else? And where should we find such firmware?
Just in case I may have to follow your advice soon... ;-)
I have a 8125 and It crashed on me. Now whenever I try to boot it up nothing happens, no power on at all. But if i take the sim card out it boots up just fine.
I took the sim card out of the 8125 and tested it in my RAZR and it worked.
Any Ideas?
Thanks a ton guys.
-BK
It might be that you still have an old %V SIM card? Not sure if that would effect the WIZ but some phones just don't work with 5V SIM cards - only with the newer 3Volt SIMs. You could ask Cingular for a replacement. I guess every store could help you with that!
Also: try (if possible) another SIM card from a friend or from where ever and see if it works.
How exactly did it "crash"? What did you do after the crash? Have you tried a hard reset? Are you running a custom ROM?
Well I bought the phone online and it worked GREAT for about 3 days, then I was at work and it kept turning off by itself. I would restart it and it would sometimes boot up fully (about 1 in 3 tries). I watched it and when it would shut off by itself the screen would fade to white then power off. I did a hard reset and that didnt do anything.
I also tried going into boot mode and installing the rom on the HTC website. That failed to help either.
I then tried to install the "Love" ROM i believe its called, but my phone crashes while trying to install that.
Any Ideas?
Thanks again for the quick replies!
Did the phone come with a carrier ROM, or did it come with a custom ROM? Do you have a warranty? Have you contacted the seller?
It may be easier to get a refund and/or new phone, since it may have been a bad unit from the get-go.
The phone came with the cingular ROM, Im not sure if its still under warranty since i bought it from a guy on the net. Im guessing its not. Any idea how much HTC will charge if I send it into their "Out of Warranty" repair shop?
thanks!
This is happening to me too. I have HTC wizard (cingular 8125) with the current rom from the HTC site. I was using the phone in landscape mode, then shut the screen, and the phone just turned off when it closed. Then I went to turn it back on and it just faded to white after the cingular screen. Last program i installed was either BTaudio, or GPRSStallWorkaround.cab (i know, should've just edited reg). Any thoughts?
PS haven't tried taking out sim yet... will try
edit: tried w/o sim, same thing no luck
Hi all,
Just got home, looked at my mobile and it said there was no signal - so I turned it off and back on again, then it said there was no SIM inserted. Keep restarting the phone, keeps saying the same thing. Why?!
Am going to try it in my old SE K850i to see if it's the SIM card or the phone at fault.
In the mean time, does anyone else know of this fault and how to fix..?
I didn't the drop the phone or anything, it was just in my pocket, on it's own - like it always is!
Cheers
Tried it in my K850, works fine. Please someone help
yeah i usually dont put the sim card all the way in but slightly in and it works
I've re-opened this thread due to me misreading....DOH! Apologies (Mental note to one self.......follow own advice and read before posting).
Ta
Rick
you could try to clean the contacts on the sim card connector of the phone with a q-tip, and see if that solves the problem.
also check if any of those contacts appears to be bent or something, and so doesn't make a connection with the card.
Everytime I open the back up to remove the SD card, I get the SIM card missing bit even though I have not touched it! My HD is only 3 months old and it has done this from the start. I just have to remove it a bit - shove it back in and the phone accepts it is there. Annoying but not enough for me to send it back.
hmm, maybe try to make the sim a bit thicker so it doesnt move around (it shouldn't move by removing the back cover, but it seems to happen on your phone / sim combination.
try putting a thin piece of paper on top of the sim (not the contacts side, but the side facing to the battery cover)
maybe that prevents this problem?
Missing simcard
I have the same problem with my simcard. Though something strange happens when the phone is off for more then 10min, it works fine and notices there is a simcard for like 30 sec after which the error pops-up again. I have tried all of the above things, my simcard works fine in my other phone, adding some paper to thicken it doesn't work either
Anyone who could help me with this?
P.S. sorry for the bad english
As in post 7# written, put some papersheet in the simholder above your simcard to increase the contactpreasure. This surely helps.
Tis trick is also useful for all dualsim users who thik the dualsimadapter does not work in their device (but after using this trick get astonished!)
for Thysiey:
Try to switch to Gsm mode to test . Maybe you have bad umts signal? Happens at other places too, or only at one place?
Got the same issue here...
I cannot move the SIM because it is being hold in place by the battery. (to little room)
Adding a piece did not work either.
Anyone got another solution?
anyone? My mothers HD just got this problem now. She has a new phone and for the contract renewal she had to read the backside of the sim. The phone all of a sudden didn't recognizes the simcard anymore.. I tried a few other simcards but it won't read it anymore.
My plan was to sell the old phone but now it's almost worthless just a shame it is still a great phone to operate.. handy with the navigation and all
Hi
Ok so my phone was working fine on a custom ROM when suddenly yesterday an exclamation appeared next to the phone signal and stopped from receiving/making calls and texts. I thought it had just crashed but after soft and hard resets and changing to a few others sims I just can't get my phone signal back.
Really strange as everything was working fine. I now have trouble flashing custom ROMs and am struggling to run a stock ROM because I'm on a mac.
It's driving me crazy as my phone is now useless.
Any ideas guys?
thanks
Quick update
I've managed to get the Leo Lite ROM running and everything is good except that damn exclamation mark next to the phone to phone, which means I can't get the phone working.
Anyone know know why this is???
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
johnerz said:
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
Click to expand...
Click to collapse
Thanks for the reply John.
Yeah currently having to use the sim in an ancient motorola and it works fine, tested with calls and texts. Also tried turning on and off flight mode but still that bloody exclamation mark stays.
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
samsamuel said:
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
Click to expand...
Click to collapse
Hey Sam
Do you know what, I did buy it second hand, from a reputable store in town.
However this raises more questions than answers;
1. Why would it be blocked after several weeks of normal use.
2. Doesn't some sort of message need to be displayed stating the handset has been blocked.
Does anyone know if this is what happens when a HTC HD2 is blocked? i.e. the exclamation being shown all the time.
I presume a handset is blocked for security measures like theft. I will take it back to the shop tomorrow, they will have all the details of the person who sold it to them.
However is there no way this can happen from flashing custom ROMs? Even though that doesn't really make sense cause I had a ROM that was working fine and this happened when I was out and about.
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
samsamuel said:
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
Click to expand...
Click to collapse
Well I've tried flashing at least 6 custom ROMs, all show the exclamation mark.
The phone was sold to me as being unlocked to all networks, however I never tried with anything other than a o2 sim.
Now going back to the original ROM has its own problems. First off i'm quite new at this so sorry for sounding silly. How on earth do i go about finding out what the original stock rom, radio and spl is?
When I have these I can't easily go back as I don't have a pc, using a mac. I would have to use the sd card way but I can't find an official signed .nbh file.
I have a brand new T-Mo US HD2 with similar issue (out of the box). It's like the radio will not initialize. Did hard resets, tried to force it finding a carrier, etc, and it just will not turn on the radio.
I did find out that there is a likely issue with my SIM slot. If I attempt to remove my SIM card (which works fine in other phones) it is almost unremoveable and feels jammed in. However, once removed, I get connectivity via wifi and touch response is great.
If I insert a SIM card, it takes a LOT of pressure to reinsert it (yes, inserting it in the correct orientation), and the phone cannot connect turn on the phone's radio. Also, I get random phone.exe and credential.exe error message (plus the phone becomes very slow.
Don't know if you have any of these other symptoms, but the lack of connectivity sounds similar.
Supposed to get a replacement HD2 today, and we'll see.
I had the same problem too. I got unlocked code from tmoile and everything working fine for a month. It was working great after upgrade the latest rom 3.14 from tmobile download site (i got the message from them to upgrade), until i went out off country last month then the phone could not turn the phone's radio on. It kept at airplane mode. I been try to flash back and forth all the tmobile .50 stock rom and still having the problem.
Does any one know the issue to fix it? TIA
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
xlr8me said:
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
Click to expand...
Click to collapse
Thanks for reply xlr8me. I just check the two brass hinges at the right side of usb connector. It looks fine to me. The other thing i didn't mention on the above post I was flash the dft_leo_nand android after tried all the stock rom from tmobile and the android said "no sim card", i also checked and cleaned the sim slot. Do you think any thing else to cause that problem?
One more thing without the sim or sd card the about phone show up all info of phone: imei, serial..... But with sim card in it just blank when i read the about phone hardware info. Thanks again
Did you try simcard from another carrier?
cecobald said:
Did you try simcard from another carrier?
Click to expand...
Click to collapse
Yes I did tried the sim from the carrier of the asia country i was traveling to last month, that why i call tmobile to get the unlock code before i go. When i was there and inserted their carrier's sim and it won't work, even when i get back to U.S. I been tried either tmobile or at&t sim too. The phone radio won't turn on. The rest is working ok except those above error messages "A problem has occurred with device.exe" and "Credential.exe".
Do you think i can reflash with WWE rom .50 radio instead of tmobile's official rom?
Thanks
htcphonelover,
You will have to reset the phone back to default rom from htc website. You may also need to reformat sd card but the radio should still work regardless of whether the sd card is in or out.
My only concluding thoughts are that if the above fails to work then try a different sim card and still no good then probably something with the motherboard on HD2.
Good luck and update us with any new info..
I recently bought a Touch 2. So far so good, i think.
But wen I pick up a phone, sometimes during the conversation
my phone reboots.
In the phoneshop they returned the phone and gave me
a new one, but unfortunatly i have the same problem.
Someone knows the reason? and even more, the solution?
It is possible to be from the SIM.Try with another SIM.
Or at least try to change the sim card, and do a hard reset to see if it happen again.
already done, had a simcard that was aged. But the problem still exists with the new simcard.