Intermittent "Device Not Recognized" - JASJAR, XDA Exec, MDA Pro General

Hi
I have an Orange SPV M5000 with the original rom installed. However, on average every 3 out of 4 times I connect the device to my computer a balloon pops up saying "USB Device Not Recognized" and the device does nto synchronize. However if I continuously unplug and plug the device back in every 10 seconds, eventuallly it will work. I have ActiveSync 4.1 and Windows XP Pro SP2 installed on my computer.
Is there any way I can fix this problem or is there something wrong with my PC, rom or hardware? I notice that when I plug the usb into the device the charge light comes on, but sometimes will go out again just after 2 or 3 seconds and not come back on.
Many thanks
Ash

I find less errors by connecting the device with it initially switched OFF.
But really, activesync sucks.

I agree with belfast-biker. Make sure when you plug it in that the HTC Universal is OFF. If you do plug it while it is ON, just press the power button to turn it OFF and wait a minute or two then press it again to turn it ON. Your computer will now recognize your device.
tomlow1 said:
I notice that when I plug the usb into the device the charge light comes on, but sometimes will go out again just after 2 or 3 seconds and not come back on.
Ash
Click to expand...
Click to collapse
Now this particular problem of yours, I have not encountered. In my EXEC, if I plug mine while it is ON, I will get the message "Device not recognize", but my EXEC would still charge, indicated by the orange light and it won't turn to green untill fully charge. But the light is always ON as long as it is connected to my computer.

belfast-biker said:
I find less errors by connecting the device with it initially switched OFF.
But really, activesync sucks.
Click to expand...
Click to collapse
Totally agree - I also find that I have less problems (not that it's gone away totally) now that I have switched off the "Turn off device if not used for"... in the Power | Advanced tab.
Cheers,
Steve.

spv m5000
I have the same issue.
Wonder if this is M5000 ROM Only? any O2 machines ?

Same problem with O2 Exec...

Same problem with jasjar, and if you check the backlight sometimes turns on without any apparent reason... I think it's beacause stuff in the notification queue...

I had this problem with my Exec and I just reinstalled ActiveSync over itself and it hasn't happened since.

Related

Jasjar shuts down, doesnt power up without external power

I have an Imate Jasjar (1.12.38 WWE)
It is giving a rather weird problem. When the power is less than about 40%, the device shuts down (slowly fading screen) if any intensive program is run or multiple apps are opened. After this when I try to boot the device, it shows me the blue Imate spalsh screen and slowly fades off and shuts down.
However the moment I plug it into the usb port of my computer or the external charger, it boots up and works perfectly fine even if I remove the power, till it shuts down again that is.
Another way to simplify my statement could be that the device is showing the power status higher than it actually is. Which explains the booting up with external power.
Any suggestions as to how I can rectify this. This is really troublesome as the phone often shuts down while Im out and I cant really do anything except keep the device charged to the brim at all times to keep it functioning.
Another issue I have is that the device when connected to Windows XP via activesync gives an error "USB device not recognized"
I have tried using different computers and USB cables, but the problem is persistent. But if I keep it connected for long, it sometimes gets connected and syncs. The device has no problem getting charged due to the faulty USB connection though.
Any suggestions on this front?
Thanks in advance.
Sounds like you need to buy a NEW BATTERY.
OK, Thanks.
Any idea about the USB error?
I have very similar behaviour from my Uni (technically an SPV M5000 from Orange Switzerland), but somehow, I doubt it's the battery which is at fault.
I also see the powering down, with fading screen, and then refusing to come back up again (display fades out again on splash screen), but I've observed it with various levels of charged battery. It has happened at 85%( according to both the standard battery meter, and ilauncher meter) as well as at 30% and various levels in between.
If I plug in it, I can boot the device, and after that, the battery runs down normally. I doubt this would work if the problem really were the battery.
I've noticed that the problem arises most often when I'm accessing the internet, either by 3G or wlan. So far, it has never happened when I wasn't actively using the device (meaning I've never taken it out of my pocket and found it in this annoying state).
Any ideas?
Btw, I'm currently using Laurentius WM6 V7 ROM, but I observed the same behaviour with Ivans WM5 (I forget which version) before.
For the USB problem you could try connecting it and opening the device manager (right click My Computer, Properties, Hardware, Device Manager) and deleting the "Unknown Device" that pops up when this happens. Remove the cable, reboot.
This fixed it for me, but I had to do it again a few weeks later.
Oh, and a new battery is the other problem. I got one last week for about £5 from Ebay.
By the way, my Exec seem not to realize when will my batt full. I see 100%, and I wait for more than 1 hour later, but the LED doenst change green, it remains amber. What the heck with my fone?? My batt or my fone fault??

8525 WM^ active sync issue

When I updated my 8525 to WM6, I haven't been able to connect to active sync...
I plug the USB cable into the phone, and with active sync open, and all that happens is the light glows orange for about 2 seconds then shuts off. The charging icon disappears also. When I leave it plugged in, when the screen blanks out the orange light comes back on, but it never connects to active sync. When I turn it back on, the light goes out and I'm back to square one.
I plugged it into the charger, and it charges fine, so I know it's not the port on the phone. I've tried this with multiple cables and different chargers and nothing... Don't know what to do.
I have it sync with Exchange for my corporate emails. Could that have something to do with it?
tennapop said:
When I updated my 8525 to WM6, I haven't been able to connect to active sync...
I plug the USB cable into the phone, and with active sync open, and all that happens is the light glows orange for about 2 seconds then shuts off. The charging icon disappears also. When I leave it plugged in, when the screen blanks out the orange light comes back on, but it never connects to active sync. When I turn it back on, the light goes out and I'm back to square one.
I plugged it into the charger, and it charges fine, so I know it's not the port on the phone. I've tried this with multiple cables and different chargers and nothing... Don't know what to do.
I have it sync with Exchange for my corporate emails. Could that have something to do with it?
Click to expand...
Click to collapse
did u go to start>setting>connections>USB to PC> and un-check Advance Network
Thank you!!!!
I totally forgot about that! Did it and it worked!!!

Did I brick my Ipaq 614c?

Today in evening my cell phone switched off after the battery died.
I put in the USB charger and once it started to charge I instantly at that moment switched it on, it showed the blue startup screen and vibrated and shut off again (I presume it was not charged enough at that moment to be switched on), I again instantly switched it on as it was charging, it showed the blue screen again, gave a long vibrate and shut off. Since than I have not been able to switch it on at all. It dosent even vibrate or show the blue startup screen at all.
The red led on top is on as it is in charging mode, but it has been like that for past 6 hours, after few hours the red led turns off automatically so I had to unplug and plug it again to turn the charging on again.
I have been pressing the power on button but nothing happens, I even tried doing the hard reset but nothing happens. Except the red charging light it has been dead for past 6-8 hours even after I have been charging it for that long.
What should I do?
And the bad thing is I live in US and got this phone from UK, so I dont think I have any warranty as www.expansys.com mentioned it earlier that this is UK based phone and their is no warranty in US.
I'm not sure you can just brick the hp by charging it. Try the following:
1. Remove the battery and plug in the charger. The ipaq works without battery only on external power.If yours doesnt, then the battery isn;t causing the problem.
2. Remove all sim and micro sd cards if you have put any. Leave the ipaq only as it is out of the box.
3. If it doesnt turn on either way, you have to try to restore the rom.
How to do that? Easy.
a) turn the device off. put in the battery and plug in the charger. Then press the record buton (on the right, just under tha jog wheel or whatever it's called)
and while holding it, pres the power on. It should turn on and over the blue screen ypu see "clean boot" Just leave it, take a deep breath and wait. DO NOT TOUCH IT until it boots windows and asks you to tap the screen. IF nothing happens you have anther option - go to the HP site and find the rom update - it's 53mb and it's a little tricky to find. Then turn the device off and run the rom update utility from PC. If this doesn't work, then i sugest you contact HP support online chat and ask for help (Not likely to get any).
READ THIS:
http://forums11.itrc.hp.com/service...277571&prodTypeId=215348&prodSeriesId=3544506
Just do some research. Google it. Go to the hp site and try to find someone with the same problem.Don't just sit there. You have INTERNATIONAL WARANTY. In the worst scenario you can send the davice to HP in the UK and get replacement unit. If you haven't dropped, spilled on with water or charged with higher voltage(which i think you can't do in the US, as you have 110v circuits.) you can call HP support in your country, bring it there and just ask for replacement.
Don't try to flash it with roms provided on the site - it's not for first time users. Read, research and ask, before destroying your device.
axlastro said:
I'm not sure you can just brick the hp by charging it. Try the following:
1. Remove the battery and plug in the charger. The ipaq works without battery only on external power.If yours doesnt, then the battery isn;t causing the problem.
2. Remove all sim and micro sd cards if you have put any. Leave the ipaq only as it is out of the box.
3. If it doesnt turn on either way, you have to try to restore the rom.
How to do that? Easy.
a) turn the device off. put in the battery and plug in the charger. Then press the record buton (on the right, just under tha jog wheel or whatever it's called)
and while holding it, pres the power on. It should turn on and over the blue screen ypu see "clean boot" Just leave it, take a deep breath and wait. DO NOT TOUCH IT until it boots windows and asks you to tap the screen. IF nothing happens you have anther option - go to the HP site and find the rom update - it's 53mb and it's a little tricky to find. Then turn the device off and run the rom update utility from PC. If this doesn't work, then i sugest you contact HP support online chat and ask for help.
Click to expand...
Click to collapse
When I tried step 1, all LED lights just started blinking, I tried powering it on but nothing happened.
Tried restoring ROM by pressing the buttons you mentioned but nothing happened. No power no clean boot, just switched off.
I downloaded the Rom from HP website and strange thing is to download it I selected the option on HP Website 'Detect my device' and they did detected my Ipaq 614C, but after running the file it goes to the screen 'Please wait shile the device state is verified' and than it fails to recognise my device!
Even when I know everything is firmly attached.
What is the PC you're using. Can you try to plug the usb cable in another slot.Did your ipaq work at the beginning.
Do you have Active Sync 4.5 installed? XP or Vista. XP is recommended. Is the update 53Mb (not the 1 mb one). When having hardware problems, the trick is to alter the variables - use different connectors, cables etc, different settings and so on. This ipaq is cheap for a reason - there are lots of faulty units, but that's why waranty is for - if you have a document for the purchase, you have international waranty. That's it. Before going to HP service center, try all possible options mentioned here again on a different PC with all the software needed - Active Sync 4.5 and usb drivers that may be included in the CD that comes with the ipaq. If the HP website recognises the devie it's almost sure you don't have a brick, as it probably verifies the EBOOT - the most vital part of your device's memory. Try upgrading a few times no matter the error. Restart the pc and so on. My advice - ask for online support or just call HP support. Be insistive but polite. If they say "go to the service center or something like that" just continue asking. Write down your case ID. Use online chat help on the HP site, even though your device is not listed, choose IPAQ 500 or 214 and just enter the SN and PN (on the back, under the battery) and Tell them your device model.
http://forum.xda-developers.com/showthread.php?t=426418&highlight=614c
Probably WAY too late but I've just acquired a sickly 614C which I've nursed to health.....
There seems to be some bizarre issue with the charger in the 614c so that if the battery level falls too low, it requires a mains-connected USB charger rather than just the USB port on a pc/laptop.
If your 614c is the same as mine, the red LED will be pulsing very slightly when connected to the USB port but a solid red when connected to a mains USB charger.
Once the LED turns amber, it can then be connected to the USB port for further charging. It looks like it just needs an extra boost when the battery is completely flat.
HTH!
hi
i had the same problem when i left my phone uncharged for over a week. after reading about the same issues some of us encountered i came up with a simple idea that worked. i just connected the charger to the phone and long pressed the reset button (over a minute) till the red blink dissapeared and slowly the amber one took its place then i left it to charge.

USB/Power issues: no ADB

Hi guys,
I've got my Nexus One since early 2010, which was working like a charm until last weekend.
I was sleeping in a tent at a festival, and the phone slept in like 2 drops of water for the whole night. During the night I felt it vibrated, I think it was the "I'm dead" vibration, although it was at 47% when I got to sleep.
In the morning, I saw like 3 drops of water behind the screen glass. The ball was glowing green, although I don't remember setting any notification to this color.
I tried to put the screen on with ball click, power button click, power button long click, power button long click + volume up or down or ball... nothing.
So I thought it was dead. I went to charge it, the charing LED was RED instead of the usual orange. But it charged, and now it's working fine.
Problem is, when I plug it to the wall charger or USB or car dock, the LED is always RED and never orange nor green.
When I plug USB, windows is saying (translated from french) "USB Device not recognized. One of the USB devices connected to this computer did not work well, and Windows does not recognize it. Click this message to show help."
If I slighly move the cable, without unplugging, the message keeps popping like once every 2-3 seconds.
I don't know what to do. I can use wireless ADB, which is good if my laptop is using internet over wifi, but it's not working if the laptop gets internet from an ethernet socket. Indeed, windows does not know which interface to use to reach the phone, and it tries over ethernet...
Any idea? Would it be worth it to open it and try to remove rust?
Thanks
Regards
Edit: would it be possible to move this to Q&A? I guess I posted in the wrong section. My apologies about that.

[Q] PC won't recognize my Omnia 7 (HELP)

Hello every one,
When I plug my Omnia 7 with my laptop, it appears the message "USB Device Not Recognized. Unknown Device (Code 43)." I have tried different ways posted in this forum but non of those worked. I tried to restart my pc, plug off battery, hard format my phone, tried in different laptops, and the other methods, but non of those worked.
I need help please if anyone could tell me what to do I would appreciate.
Try reinstalling zune, maybe even reinstalling sammy usb drivers.
Sent from my OMNIA7 using XDA Windows Phone 7 App
I have to say .... we can spend hours understanding these windows phone
I do not know why a windows phone cannot be synced with a windows computer. Am having the same problem. My device appears as unknown device in Device Manager. I tried to update the drivers from Zune folder, but it does not find the correct drivers there. Any help would be so appreciated.
Thanks a lot.
i had the same problem in my omnia 7 very recently.
followed the below steps now it si working
Reset the phone
Restored the back up i had (older version)
upgraded to latest version 7.10 (8773)
worked fine for some time. Now i am facing another problem, if i remove charger/usb cable, it behaves like Cable is connected and Disconnected continuosly
Shows charging icon (even if cable is removed), and notification sound coming continuosly,
as of now i am living with it in Vibration mode
Fitimm said:
Hello every one,
When I plug my Omnia 7 with my laptop, it appears the message "USB Device Not Recognized. Unknown Device (Code 43)." I have tried different ways posted in this forum but non of those worked. I tried to restart my pc, plug off battery, hard format my phone, tried in different laptops, and the other methods, but non of those worked.
I need help please if anyone could tell me what to do I would appreciate.
Click to expand...
Click to collapse
I have the same problem, if someone finds a solution please keep me informed too. Thanks in advance
All you can do is to cross your fingers and pray
Cause mine started working one day out of no where .... so i think with MicroSoft products, everyithing is based on pure luck
I think I can help - it may be the BATTERY!
Hi - I stumbled on this thread by accident but had a very similar problem - I will look up the Whirlpool thread where I wrote about it as it was a while ago - but similar symtoms all fixed by replacing battery. _ i dropped my Ominia briefly into water.
Here's what I wrote in Whirlpool forum on 2011-Oct-31 (can't post link as new member) Thread Title "Samsung Omnia 7 i8700 - Part 2"
My beloved Omnia 7 took a very quick dip in the pool on the weekend. Life lesson learnt: "Do not put phone in top pocket as it will fall out."
Anyhow I grabbed it straight away and turned it off – dried it off etc – I was amazed it booted and runs BUT things are not good.
� Phone works normally (all functions, wifi, apps, OS etc.) on external charge either AC or PC USB
� Phone works normally on battery, but it keeps playing an alert chime, will not sleep, and in Settings / Battery Saver it flashes on this screen � and it does not sleep as whatever it�s alerting on prevents idle.
� Goes to sleep when on AC/USB charge.
� After plugging into AC/USB, and unplugging from AC/USB, phone runs normally, believes it is being charged, does not play alert chime, but does not sleep
� Does not interface with PC via USB � plug into USB causes �USB Device not recognised� (tried different cables/PC�s)
� Does enter download mode, but USB not available.
At a long shot, it may be the battery. I know I could buy online (risk it won't be the issue). All I need to do is a quick battery swap test but need a spare battery.
WHAT A MESS. Let me know if you are a Brisso and wouldn't mind sharing your battery for 5 mins....
If replacing battery fixes the problem then GOD knows what Engineering Samsung/Microsoft is upto
� Phone works normally (all functions, wifi, apps, OS etc.) on external charge either AC or PC USB
� Phone works normally on battery, but it keeps playing an alert chime, will not sleep, and in Settings / Battery Saver it flashes on this screen � and it does not sleep as whatever it�s alerting on prevents idle.
� Goes to sleep when on AC/USB charge.
� After plugging into AC/USB, and unplugging from AC/USB, phone runs normally, believes it is being charged, does not play alert chime, but does not sleep
� Does not interface with PC via USB � plug into USB causes �USB Device not recognised� (tried different cables/PC�s)
� Does enter download mode, but USB not available.
At a long shot, it may be the battery. I know I could buy online (risk it won't be the issue). All I need to do is a quick battery swap test but need a spare battery.
WHAT A MESS. Let me know if you are a Brisso and wouldn't mind sharing your battery for 5 mins....
Click to expand...
Click to collapse
I had the same prob here and windows can not recognize my Omnia 7 any more after it caught rain.
I had the same problem on my Windows 7 (64 Bit)
Unknown usb Device , lot of posts have found and at the end it was USB-Cable !!!
The problem was in the length of the cable, with long (1m cable) i can flash but no connection over Zune, after i take cable from my Nokia 15 cm short cable it works without any problems.
misko2k said:
I had the same problem on my Windows 7 (64 Bit)
Unknown usb Device , lot of posts have found and at the end it was USB-Cable !!!
The problem was in the length of the cable, with long (1m cable) i can flash but no connection over Zune, after i take cable from my Nokia 15 cm short cable it works without any problems.
Click to expand...
Click to collapse
I tried all cables, SS, Noikia, Kindle... none worked
What Windows are you using, do you have original ROM on your Omnia ?
For example if you are using some other rom than original , that there you have changed settings for USB port (In Diagnose Mode you can check this)
I am on original German T-Mobile ROM, exact same issue, no cure for now. Looks like an end of life for old good Omnia ...
But I did force update both 8112 and 8773 yet before ZUNE actually suggested the update .So not really in a position to complain.
But if anybody here did a "fully legal" ZUNE update (no flash no forced) then it means that the update itself is a problem and MS / SAMSUNG are responsible (not that it ever changed). Did anyone on OEM ROM with the issue upgrade in a fully clean way ?
Just now noticed - this is similar to the problems mentioned in another 2 threads hot here - just in another case people experienced only annoying "alert ringing". Looks like some of us get hit more severe, others less. XDA gurus - PLEASE spend time on this ! This looks as a massive desease case, last hope is XDA.
http://forum.xda-developers.com/showthread.php?t=1756990
http://forum.xda-developers.com/showthread.php?t=1761402
UPDATE : after all, this was not software related issue. USB port got rust, 70$ to replace it - all troubles gone, connects to PC and no alarm.
Fitimm said:
Hello every one,
When I plug my Omnia 7 with my laptop, it appears the message "USB Device Not Recognized. Unknown Device (Code 43)." I have tried different ways posted in this forum but non of those worked. I tried to restart my pc, plug off battery, hard format my phone, tried in different laptops, and the other methods, but non of those worked.
I need help please if anyone could tell me what to do I would appreciate.
Click to expand...
Click to collapse
to connect tour omnia W to pc, download latest zune softwRE
Now go th your phone dialer and dial ##634#
wait for some time....another dialer screan will appear.....now dial *#7284#
Now select Modem,tethered call(may be second option )
Your phone will restart
Now connect your phone thru data cable............

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