Database Users

Did I brick my Ipaq 614c?

Today in evening my cell phone switched off after the battery died.
I put in the USB charger and once it started to charge I instantly at that moment switched it on, it showed the blue startup screen and vibrated and shut off again (I presume it was not charged enough at that moment to be switched on), I again instantly switched it on as it was charging, it showed the blue screen again, gave a long vibrate and shut off. Since than I have not been able to switch it on at all. It dosent even vibrate or show the blue startup screen at all.
The red led on top is on as it is in charging mode, but it has been like that for past 6 hours, after few hours the red led turns off automatically so I had to unplug and plug it again to turn the charging on again.
I have been pressing the power on button but nothing happens, I even tried doing the hard reset but nothing happens. Except the red charging light it has been dead for past 6-8 hours even after I have been charging it for that long.
What should I do?
And the bad thing is I live in US and got this phone from UK, so I dont think I have any warranty as www.expansys.com mentioned it earlier that this is UK based phone and their is no warranty in US.

I'm not sure you can just brick the hp by charging it. Try the following:
1. Remove the battery and plug in the charger. The ipaq works without battery only on external power.If yours doesnt, then the battery isn;t causing the problem.
2. Remove all sim and micro sd cards if you have put any. Leave the ipaq only as it is out of the box.
3. If it doesnt turn on either way, you have to try to restore the rom.
How to do that? Easy.
a) turn the device off. put in the battery and plug in the charger. Then press the record buton (on the right, just under tha jog wheel or whatever it's called)
and while holding it, pres the power on. It should turn on and over the blue screen ypu see "clean boot" Just leave it, take a deep breath and wait. DO NOT TOUCH IT until it boots windows and asks you to tap the screen. IF nothing happens you have anther option - go to the HP site and find the rom update - it's 53mb and it's a little tricky to find. Then turn the device off and run the rom update utility from PC. If this doesn't work, then i sugest you contact HP support online chat and ask for help (Not likely to get any).
READ THIS:
http://forums11.itrc.hp.com/service...277571&prodTypeId=215348&prodSeriesId=3544506
Just do some research. Google it. Go to the hp site and try to find someone with the same problem.Don't just sit there. You have INTERNATIONAL WARANTY. In the worst scenario you can send the davice to HP in the UK and get replacement unit. If you haven't dropped, spilled on with water or charged with higher voltage(which i think you can't do in the US, as you have 110v circuits.) you can call HP support in your country, bring it there and just ask for replacement.
Don't try to flash it with roms provided on the site - it's not for first time users. Read, research and ask, before destroying your device.

axlastro said:
I'm not sure you can just brick the hp by charging it. Try the following:
1. Remove the battery and plug in the charger. The ipaq works without battery only on external power.If yours doesnt, then the battery isn;t causing the problem.
2. Remove all sim and micro sd cards if you have put any. Leave the ipaq only as it is out of the box.
3. If it doesnt turn on either way, you have to try to restore the rom.
How to do that? Easy.
a) turn the device off. put in the battery and plug in the charger. Then press the record buton (on the right, just under tha jog wheel or whatever it's called)
and while holding it, pres the power on. It should turn on and over the blue screen ypu see "clean boot" Just leave it, take a deep breath and wait. DO NOT TOUCH IT until it boots windows and asks you to tap the screen. IF nothing happens you have anther option - go to the HP site and find the rom update - it's 53mb and it's a little tricky to find. Then turn the device off and run the rom update utility from PC. If this doesn't work, then i sugest you contact HP support online chat and ask for help.
Click to expand...
Click to collapse
When I tried step 1, all LED lights just started blinking, I tried powering it on but nothing happened.
Tried restoring ROM by pressing the buttons you mentioned but nothing happened. No power no clean boot, just switched off.
I downloaded the Rom from HP website and strange thing is to download it I selected the option on HP Website 'Detect my device' and they did detected my Ipaq 614C, but after running the file it goes to the screen 'Please wait shile the device state is verified' and than it fails to recognise my device!
Even when I know everything is firmly attached.

What is the PC you're using. Can you try to plug the usb cable in another slot.Did your ipaq work at the beginning.
Do you have Active Sync 4.5 installed? XP or Vista. XP is recommended. Is the update 53Mb (not the 1 mb one). When having hardware problems, the trick is to alter the variables - use different connectors, cables etc, different settings and so on. This ipaq is cheap for a reason - there are lots of faulty units, but that's why waranty is for - if you have a document for the purchase, you have international waranty. That's it. Before going to HP service center, try all possible options mentioned here again on a different PC with all the software needed - Active Sync 4.5 and usb drivers that may be included in the CD that comes with the ipaq. If the HP website recognises the devie it's almost sure you don't have a brick, as it probably verifies the EBOOT - the most vital part of your device's memory. Try upgrading a few times no matter the error. Restart the pc and so on. My advice - ask for online support or just call HP support. Be insistive but polite. If they say "go to the service center or something like that" just continue asking. Write down your case ID. Use online chat help on the HP site, even though your device is not listed, choose IPAQ 500 or 214 and just enter the SN and PN (on the back, under the battery) and Tell them your device model.

http://forum.xda-developers.com/showthread.php?t=426418&highlight=614c

Probably WAY too late but I've just acquired a sickly 614C which I've nursed to health.....
There seems to be some bizarre issue with the charger in the 614c so that if the battery level falls too low, it requires a mains-connected USB charger rather than just the USB port on a pc/laptop.
If your 614c is the same as mine, the red LED will be pulsing very slightly when connected to the USB port but a solid red when connected to a mains USB charger.
Once the LED turns amber, it can then be connected to the USB port for further charging. It looks like it just needs an extra boost when the battery is completely flat.
HTH!

hi
i had the same problem when i left my phone uncharged for over a week. after reading about the same issues some of us encountered i came up with a simple idea that worked. i just connected the charger to the phone and long pressed the reset button (over a minute) till the red blink dissapeared and slowly the amber one took its place then i left it to charge.

No syncing no charging

My Blackstone doesn't sync when connected to pc and also not charge either with charger or data cable Somebody plzzzzzzzzzzzz help me
:(

sakiyo6789 said:
My Blackstone doesn't sync when connected to pc and also not charge either with charger or data cable Somebody plzzzzzzzzzzzz help me
:(
Click to expand...
Click to collapse
had a similar issue which...i had to send my hd to htc, the mother baord was replaced,, make sure u turn bak to stock rom inorder for it to be under warranty
tc

Please check the following:
Unplug your device. Turn off (no standby, turn completely off by long-pressing the power button) your HD and start into bootloader mode (hold down the volume down key while pressing the power button). You should now see a screen with four coloured bars in the background (red, green, blue and white, if I'm correct). Wait a few seconds until it reads "serial" at the bottom. When it does, connect your HD to a USB port - if your USB port still works, it should switch from "serial" to "USB"! After connecting, wait a few seconds as the PC might install some drivers first...
If it doesn't switch to "USB" I would guess that your device has a hardware fault...
Good luck! Crossing my fingers!

thank yu for yours suggestion but my phone is not under warranty now and i have given all my pained earnings to purchase this ppc c and also my rom is not the original one so can anyone show me a simple way out thre to come out of this stucked ups
Sorry as i cant bear all the conditions this two of my friend shown to me sorry
but thanks to be so kind to me as im new to all this stuffs

waiting and expecting for reply plzzzzzzzzzzzzz help me out here

does anyone knows the conditions by which the mother board become defective or mini usb becomes unfunctional waiting for replyplzzzzzzzzzzzzz

not really much help, but why isnt your phone under waranty?
afaik, the touch HD didnt come (to the UK atleast) till around nov/dec 08 - less than 12months.
also, didn't you think about insuring the HD - not exactly a cheap phone?
-change USB cable - faulty?
-check 'charge via USB' is set on the phone - this wouldnt affect mains charging though
-hard-reset phone
-remove all devices from the phone (sim, battery, SDcard), leave overnight, and try to see if it will charge again in the morning

Charging when Switch off But not charging or syncing whed on
removed all devices from the phone (sim, battery, SDcard), leave overnight, and try to see if it will charge again in the morning
This Trick Worked for Me to Some Extent
Now I can Charge Blackstone By Using usb cable connected to pc but only when the mobile is switched off
When Switched on it doesnt charges
And also It doesnt sync with the pc
Plzzz Help to overcome the next step out
U R the MASTER.....Atleast for me and my blackstone
Waiting for Reply

Your phone may not sync with pc as your usb drivers may need updated. Also check that usb connections has been activated in activesync connection settings

sakiyo6789 said:
removed all devices from the phone (sim, battery, SDcard), leave overnight, and try to see if it will charge again in the morning
This Trick Worked for Me to Some Extent
Now I can Charge Blackstone By Using usb cable connected to pc but only when the mobile is switched off
When Switched on it doesnt charges
And also It doesnt sync with the pc
Plzzz Help to overcome the next step out
U R the MASTER.....Atleast for me and my blackstone
Waiting for Reply
Click to expand...
Click to collapse
You may wish to try this. Go to system settings, power settings and make sure you have unchecked "when device is turned on, do not charge the battery when connected to the PC".
Good luck

thank i will give it a try actually my blackstone battery had been emptied
Than ks ...THANKS A LOT FOR this apreciable replyzzzzzzz

is the problem in my device or on pc
is the problem in my device or on pc
becoz itried to sync my phone with many pc's it wont worked for me
it is not recoznizing my phone even after boot
Can i upgrade it to wm6.5 in this situation if yes then how???????????
plzzzz reply

is the problem in my device or on pc
becoz itried to sync my phone with many pc's it wont worked for me
it is not recoznizing my phone even after boot
Can i upgrade it to wm6.5 in this situation if yes then how???????????
plzzzz reply
sorry my server is hanging out so i repeated it
plzzzzz reply

Upgrade may fix it
i think if we assume it software(driver actually) error the reflashing to original rom or upgrading may fix this(as i have tried hard resetting)
just requiring urs opinion and the way to upgrace in this condition
thank plzzzz reply

When in bootloader does bottom of screen say 'usb' or 'serial' when connected to pc? Have you updated drivers on your pc? Have you tried using a different usb cable? When connected to either usb or charger, does LED at top of phone turn on? Changing rom shouldn't affect this, so I don't see a reason for flashing a new rom just for this.

Same issue
I had the same problem, sent the fone for warranty, which is replaced now..............

Ok but i want to just know can i upgrade or not

sakiyo6789 said:
Ok but i want to just know can i upgrade or not
Click to expand...
Click to collapse
You should still be able to upgrade/flash new rom as long as you follow correct procedure by using either USPL or HSPL

plzzz can any1 redirect me to the lnk from were i can informatn about upgrading in this condition
plzzzz tell me hoe to flash USPL HSPL
PLzzzzzzz
Help a blacston is dieing
​

plzzz can any1 redirect me to the lnk from were i can informatn about upgrading in this condition
plzzzz tell me hoe to flash USPL HSPL
PLzzzzzzz
Help a blacston is dieing

[Q] Help! My focus won't recognize that it's connected to a USB

Hi everyone,
Recently, I tried to get my phone to tether using these directions: (can't post the link yet, but these directions are kind of universal)
2-On the phone, go to keypad and dial ##634#, then press the [Call] button.
3- A diagnostic mode screen in gray will show up.
4- Dial *#7284#, and press the [Call] button.
5- A Microsoft USB Test screen will show up which allows configuration of USB Path Control settings (options available is Zune Sync; Modem, Tethered Call; and Modem, USB Diag).
6- Select Modem, Tethered Call.
7- The phone will automatically restart to activate the setting.
8- Connect the phone to PC with a USB cable.
..and so on and so forth
However, when I tried to put it back to the zune/sync, it wouldn't work. I go back to the menu where it gives me the three choices of zune; tethering; and USB modem, and it shows that the phone is on the Zune sync option. However, when I plug in the USB cable into it, the computer doesn't recognize it - there's no charging involved, and the zune software doesn't open.
Additionally, when I try charging it to the plug that came with the package, the phone doesn't recognize that it's connected to that either and it still doesn't charge. Does anyone know what the issue is here?
I've tried multiple times to go back to the Path Control Settings menu and switch it to Zune Sync but nothing is happening to remedy the situation. Any pointers?
Any help would be greatly appreciated.
Thanks in advance!

A long shot but did you by chance set the Zune software to sync wireless ? You may need to set it to No or turn off wirless Sync.
Settings>Phone>Wireless Sync
Make sure your phone is connected and sign into Zune. Again only a long shot.

I'm 99.9% sure I didn't set it to wireless sync. I turned off the wireless on my phone to conserve battery as well.
Also, in order to check the wireless sync setting I need to connect my phone, which I have, but the computer nor the phone has registered the connection. (No sound made on either end, and the battery charge icon isn't showing)
Thanks though! A long shot is still a shot!
edit: FYI, I'm running Windows 7 64-bit. I'm not sure if that had anything to do with mucking up my phone as it did...

This sounds pretty strange. I have been changing from Modem to Zune back and forth and no problems at all.
I guess a Hard Reset will do the job for you. But I am not completely sure. Good luck.

ninjatengu said:
Additionally, when I try charging it to the plug that came with the package, the phone doesn't recognize that it's connected to that either and it still doesn't charge. Does anyone know what the issue is here
Click to expand...
Click to collapse
Do I understand correctly that you cannot charge the phone with the wall charger?
If that's the case, it's probably an issue with your cord or the mini usb port.
Did you make any other changes while in Diagnostic mode? If you're not sure, check out this thread.

Do I understand correctly that you cannot charge the phone with the wall charger?
Click to expand...
Click to collapse
Yes, you understood correctly. I cannot charge the phone with the wall charger. It's the charger that came with it, so it's the charger that has a USB port. I've also tried using different USB cords unsuccessfully. :-/
I haven't made any other changes while in Diagnostic mode.
A hard reset is a last resort. Although I'd still want to figure out why it happened as opposed to just figuring out how to fix it to prevent something like this in the future.
Thanks guys!

ninjatengu said:
Yes, you understood correctly. I cannot charge the phone with the wall charger. It's the charger that came with it, so it's the charger that has a USB port. I've also tried using different USB cords unsuccessfully. :-/
I haven't made any other changes while in Diagnostic mode.
A hard reset is a last resort. Although I'd still want to figure out why it happened as opposed to just figuring out how to fix it to prevent something like this in the future.
Thanks guys!
Click to expand...
Click to collapse
I think the mini USB socket on your phone may be defective. Fortunately, the setup following a hard reset isn't nearly the task it was on WM...

So I tried a hard reset, and the thing still didn't work.
I'm assuming this is a hardware problem. Thankfully AT&T has the whole 30 day exchange thing going on.
They couldn't fix it there, so they did exchange it for a new one. The new one works. So yay!
Thanks for all your input peoples!

[Q] HD2 w/ android 2.3 locked up

My HD2 quit working.
When I power it up it goes to the magldr screen and beeps 7 times then freezes.
I know that if a desktop computer beeps 7 times it means the CPU or mother board may be bad. are the cell phone beep codes the same?
If I boot to HSPL it comes up with serial and when I plug in the USB the computer says USB device not recognized.
Other than throwing off a cliff, does anyone have any ideas?
Thanks

Try a difffernt usb port and cable, there are options to update/flash via the sd card, just search.
The cliff option, only provides short term satisfaction, in the long term I recomment the above options
try the search feature

Also, have you been doing some battery pulls lately? If yes, then ckeck your battery pins .. they may be bent. Otherwise, come to the monitors for a debrief . I meant follow the above post .

You can try different USB ports and see if that helps or even reinstall Active Sync or Windows Mobile Device Center depending on what version of Windows you are running on you computer. But to be honest with you it does seem to be a corolation between the 7 beeps or 7 vibrations and a bad processor or main board. So to me it sounds like you need to get it replaced if you still have warranty on it. If not the cliff is up to you, lol.

[Q] Can't connect USB to computer, battery life tanking... Uh oh...

So I came back from vacation (with a new Nexus 7) and wanted to throw 4.3 on to my N4. I had formatted my computer a while back, so I installed all the SDK stuff, usb drivers, etc... I did a factory image ADB install of 4.3 on my old N7 (to let the wife try) and went to try to do the same on my N4.
No matter what I do, the device is "not recognized" by windows when connecting via USB. In device manager it simply says "Unknown device" with an exclamation mark. I have tried unistalling/updating drivers (says proper drivers already installed), unistalling/updating drivers via SDK manager, nothing...
Sometimes it will get recognized as a USB device (in general, but the same errors) and sometimes nothing will happen with my computer at all when it's connected (i.e. no sound or anything). I have obviously rebooted the phone and computer multiple times, used multiple USB ports and cables. Just to make sure things were working with ANY device I did the uninstall/reinstall of the USB drivers, hooked up the N7 and it was recognized immediately (the new N7, first time I plugged it in via USB). I have tried with debugging on/off, with MTP/camera, everything I can think of.
The only consistent thing is that the device does charge every time it is plugged in to the computer.
I'm on a stock rooted 4.2.2 with Franco 165. I have never enabled USB fast charging, nor is it currently enabled. I also don't generally hook my devices up to the computer, so this is probably the first time since 4.2.2 came out. I also have not installed any new apps in a long time (and I have very few outside of stock to begin with).
The only things that have changed recently...
- I used a T-Mobile sim when I was on vacation (not my normal provider), and I'm back on my normal provider now. I assume that that is not the issue
- I used a car charger extensively while I was away (I don't normally use it at all). By extensively I mean it was plugged in for hours at a time (GPS). It did appear to have issues charging at times, did get VERY warm at times, and toward the end of a long session of charging it did shut off (and had issues rebooting/with the battery after). It is probably a cheaper made "chinese" charger if that matters
- Liteflow also appears not to be clearing notifications properly since the T-Mobile sim was in. I don't know why...
- Battery life in general seems to be decreasing since I've been home. It notably goes down, especially when not in use.
- I still have the system update icon in my tray (I'd like to do it via ADB)
Would the car charger do this? Again, outside of the battery life seeming to die faster, the liteflow issue, and the USB issue, everything else seems to be working normally.
I'm just out of ideas on why the USB isn't being recognised on my computer with the N4.

Wow you have just described exactly the problem I've been having for the past few days! I am in the exact same boat. Bump for exposure and possibly a fix!