Universal is perfect, third-party apps cause the problems - JASJAR, XDA Exec, MDA Pro General

At this forum and at others I have been told the following by Universal users:
- The Universal is the most stable WM device to date
- All the faults reported are caused by poor WM5 third-party apps
I must say having used many many Palm OS and Symbian devices I have never seen third-party apps cause as many problems as those posted here.
What do you think? Should WM protect the main OS functions from faulty third-party apps?

Some of you might get annoyed that I am grinding over the same problem over and over again i.e. the SMS freezing problem.
However after I had sold my 1st Jasjar due to the SMS freezing problem and got a second brand new unit, I was specially sensitive to this issue and so thoroughly tested it right out of the box without installing any 3rd party software. And there it was !!! It froze again. This was followed by several hard resets and even changing the ROM to that of the XDA but to no avail.
I am wondering if various issues being reported with the Universal are really related to 3rd party software or is it a problem of WM5. Maybe some are but others definitely not.
Kind Regards

@srmz,
I had the same problem with my JJ and I replaced it with an XDA Exec, which was okay until I re-intalled the ROM!
I am annoyed that many people here believe we don't have problems or we are so incompetent that we must be causing the problems to occur. My issue is that if we don't accept there are problems and report them they will never get fixed!

srmz said:
Some of you might get annoyed that I am grinding over the same problem over and over again i.e. the SMS freezing problem.
However after I had sold my 1st Jasjar due to the SMS freezing problem and got a second brand new unit, I was specially sensitive to this issue and so thoroughly tested it right out of the box without installing any 3rd party software. And there it was !!! It froze again. This was followed by several hard resets and even changing the ROM to that of the XDA but to no avail.
I am wondering if various issues being reported with the Universal are really related to 3rd party software or is it a problem of WM5. Maybe some are but others definitely not.
Kind Regards
Click to expand...
Click to collapse
:idea:
I’ve been reading about this SMS freezing on various forums and luckily I don’t have that kind of problem, but here is a hint: what about the SIM card of your operator? Did you try changing that one? Since you have done all possible things to resolve the problem I don’t think that it will be a problem for you to try another SIM, no? At least I would have done that…
Please let me know if this was of any help…

Thanks Zormic for your concern and suggestion.
I have already tried SIM from two operators than the one I normally use. I therefore believe this is not operator related.
Thanks and Kind Regards

srmz said:
Thanks Zormic for your concern and suggestion.
I have already tried SIM from two operators than the one I normally use. I therefore believe this is not operator related.
Thanks and Kind Regards
Click to expand...
Click to collapse

I don't think anyone has said that WM5 is COMPLETELY bug-free? Surely no-one would be bold enough to make such a statement!?!
However, certainly in my experience this is the most stable PPC I've ever owned. I sympathise with your SMS problem, but as I and many others have never experienced this, I'm afraid that a) I'm completely stumped for a fix, as you've already tried what I would suggest, and b) I doubt if this is an inherant WM5 problem, it's possibly due to some ExtROM add-in?
(Of course, it may actually be a bug in WM5 that only occurs in certain circumstances....useless, aren't I!? )

@sub69
no has said that WM5 is bug free, but lots of posters here and elsewhere claim that the problems users are reporting are to do with third-party apps. My point is this cannot be the case for all faults and we should look elsewhere for the source of problems. For example, as I have said before my Exec was stable (let me repeat, stable) until I was foolish enough to use the O2 ROM. So my Exec was less stable because I stopped using the factory shipped ROM. This should start to give us a hint - for example.
Also many users have reoported poor quality of the camera unit (dead pixels), well my camera app caused my unit to overheat if I left it running. A pattern emerges...the cheap camera hardware perhaps?

try this...
sorry for my por english...
i had the same sms freezing probleme on my qtek V1640 (SFR's version of the 9000)
then i read this post and i try...
http://forum.xda-developers.com/viewtopic.php?p=193215#193215
i don't know exactly why, but it works fine now, since i install spb and is plug in today... no more freeze!
about the third party apps, i think that the operators's plug in today is not optimize for this machine... the 9000 is perfect, WM5 is not so bad, but the pluging is bad...

@dojparis
but old JJ was SIM free and it did freeze on SMS receipt so can't be an operator plug-in
And thanks for the tip

and the other possibility is that its not WM5 and its a universal hardware problem ....

This is due to 3 party software, in case you don't know, your Exec or Jasjar is using a highly customized version of rom which is not original or as clean as dopod900. Thats explain why dopod900 is way more stable than Exec/Jasjar. O2/I-mate might have messed up the rom.
In fact, my friend's Dopod900 and my running perfectly well without any problem that you all mentioned here.

Related

XDA II, Phone problems

Does anybody face the same problem as me,..
my friends tried a few times to call me, and my XDA II didn't show any incoming call, even though my fren was heard " don don" it means is calling to me right...
haigh,.. and i try to figure out what's the exactly problems?
ok, when i set my XDA II in today screen or in any software,
any incoming call won't show up,...
however, when my xda II is in the phone programs, it could show any incoming call...
pls help about this,... is this the bugs of XDA II>???
never thought XDA II should have this problems occur.. this make so dissapointed being a XDA II user...
Sad sad........
anybody could help me to solve this problem???
bad phone in XDA2
Hi Jamiesteo
I had my XDA2 for almost 5 months and the phone facility is terrible, you will come across many more irritating faults and the best way to dial with it is just getting use to it (if u can) and hopping that developers will solve this finishing touches to an end
Hi guys!
I can't tell you if this is XDA related or not, looks like this is not so
"general".
Have you checked your phone is NOT in silent mode? Even if the phone aplet is not "on top", you should hear the beep and it should vibrate (If you have configured so)
Also DON'T close the phone aplet from the memory settings (running programs).
I agree however that the XDAII weak part is everything surrounding the "phone" part of the device. Microsoft is to shame here, but after having used a Sony P800 for months, I should admit that the XDAII is "at least" a decent" PDA, which the P800 is NOT AT ALL.
My phone "wish list" is so large, that it should be Micro$oft initiative to poll users about how to improuve this. Bluetooth being the first thing to fix!
:evil:
My XDA II does the same, i get people telling me it was ringng but it doesnt ring at my end, never found a fix for it but it is very annoying
phone software probs
have they ever updated the phone program? I mean I had an XDA before my XDA 2 and had this prob. Also found it annoying with the minimize rather than close of programs so downloaded various solutions for this only to find they had problems with the phone program not being able to close when vbar or such like was running.
Spoke to UK XDA warranty peeps and they said havent heard of probs with phone program so either we are dreaming of probs or no one else telling them phone program has bugs.
Hello get with the program you xda developers this is the way forward and fix that camera its shocking in anything but perfect light.
All these problems are caused by 3rd party software installed by YOU! I'm 100% sure, that after hard reset without installing any other software, your phone will work great.
You can then try to install your software and find out which is causing your problems. There is so many crap in software for Pocket PC.
McLEI said:
All these problems are caused by 3rd party software installed by YOU! I'm 100% sure, that after hard reset without installing any other software, your phone will work great.
You can then try to install your software and find out which is causing your problems. There is so many crap in software for Pocket PC.
Click to expand...
Click to collapse
Must admit I tend to agree. I have been using my XDA II since released in Malaysia some months back and have not encountered any of the problems you guys a relisting. Only time I do encounter any sort of problem it is because of a conflict with a 3rd party application.
Ed
Tend to agree here as well - with one additional comment. Some problems just don't come from the device but from the mobile service provider. Their backend computer susyems are just crap and sometimes give me a free signal and no ring tone on the other end...
Again, I have posted a few times about the phone service.
1. SMS messages from subscribed services, but with names of my friends as the sender. Very odd. And Yes, I have put the names in right.
2. SMS messages sent to my friends end up at completely different recipients in my address list.
3. Photos of my friends appear randomly when unknown callers ring me.
The errors seem to be occurring at the exchange, as the message and number are correct when I send them. They better sort this out soon, the relationship with my girlfriend is hanging by a wire after my flirting SMS(s) went to her instead of a girl in the office. How I laughed...for about 10 seconds!!

My Magician freezes

Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Helle again,
As you've got the same problems on rom 1.12 & 1.13 and you got it just for a week I'd say go back and get another one. There are people with simular issues and I guess there are much more users without it, like myself.
So my advice use your warrenty, make a backup of your contacts etc. first with sprite (trial version is available) or AS or whatever, saves you a lot of times. I won't restore the apps just reinstall, maybe it is some combination of a faulty program & with a backup you get that back as well. And it gives you the chance to determine, if possible, what's causing the freeze.
Good luck, M
ok, then thanks again
Today I made a ROM update @ T-Mobile. If that did not the trick (I will look for errors the next days), then I will use my warranty and change the device itself. I hope they don't send it to technical support somewhere, but give me another one instead...
Greetings and thanks for your infos, Matthias
haimat said:
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Click to expand...
Click to collapse
Hi,
I have been using my Magician for almost 8-9 months .. moving from ROM version 1.11 to 1.13 WWE BigStorage (radio 1.11 to 1.13 as well).Recently (last 1mth or so) I start to notice that I have a strange problem similiar to you, my 'radio' would 'hang' where I cannot receive or make calls, can't even receive or send SMS. However, my signal (the top bar signal strengh) will still work. This is really fustrating .. because the PDA still works, I won't know when my Magician 'hangs' ... (at least until I try to send SMS or make a call).
I've downgraded to Radio 1.11 & ROM 1.11 ... I'm still facing this problem, but not as often (sometime once in 2 days). The strange thing is that my wife who is using a Magician as well, is facing the same problem (symptom arrise almost the same time together). Both our phone used to be fine.
So far, no luck trying to locate the source of the problem, and I don't think both our magician's hardware got screwed at the same time ... I have a feeling, it has something to do with GPRS ... gut feel ... but cannot confirm.
Anyone face this problem and managed to solve it, I would appreciate any pointers ... Many thanks!
Note : I don't install additional ROM software such as CallerID, etc ... I only use intellidialer.
Hello, you could be right with your GPRS feeling, I have it as well...
Is the LED of your device blinking, when you have one of these freezes?
Hi guys,
Don't know if this gets you on the right track, but a few months ago I had major memory problems with my magician. Thought it was a virus, probably was one or two today plug-ins that consumed all of my memory very rapidly. Think of plug-ins like OO journalbar. Didn't look at the led blinking I just soft-reseted to solved the prob. for a few minutes. Very inconvenience when you're navigating in a car.
Since I ditched these plug-ins eveything is fine, tried them afterwards of course & noticed the memory leaks.
When you're not using anything like those apps. it must be something else. Maybe there's something on the forum.
Cheers, M
I thought about some apps or plugins as problem source too, so I refreshed my device without installing any additional app to it -- no success. So I still have these hangups, even if I have no tool installed...
Sounds like really s..tty problem.
Does the use of gprs or phone functionalities make any difference? what happens when you skip the ext-rom installation (hard-reset & soft-reset just before the customization kicks in) & go for basic WM2003, without all the TMO apps&branding?
M
... tried this allready, but without any difference, device freezes serveral times a day. I would say it's a hardware fault, can't think of another problem source.
Yesterday I spoke with a T-Mobile tech @ T-Mobile support. He told me, he is not aware of this problem and he always had "good" devices. And he updated my ROM to latest version...
Since I still have the problem, I will change my device now and see if this makes any difference!
haimat,
I think exchanging your magician is the best option, the techi might be right in saying he only encountered good ones. Haven't found much error reports like yours, so the rest must be good (look at the bright side). Hope you can trade it directly without any hassle & enjoy your magician for the rest of it's lifetime.
Found some people with a universal with simular probs. didn't read all posts though there were so many. So can't tell you how it ended, it's about a JasJas that hangs and hangs and ...
In the meantime good luck with the change of your device.
Cheers, M

HTC Magician - no more updates

Not sure if there will be anymore ROM updates in 2006. Pretty much manufacturers will concentrate on their new releases.
Yes, when the 1.13 ROM was released, I heard rumours that that was the last update we're getting.
I believe you guys are right, the Magician has reached the end of its life span. But there never was a generic WWE version of the 1.13, only a few localized builds, right? And how about that weird Radio 1.13? It was never used in an official build.
Looks to me like they just suddenly said 'enough is enough' and then pulled the plug on the Magician...
Am I missing something ?
Hiya,
I saw you guys talking about Rom v1.13 and as far as I know, there is only Rom v1.12 WWE.
Is there any new release ?
Regards,
Bright Star
What exactly do you want? My 1.12 Rom together with the Radio 1.13 works just perfectly, nothing to complain about. Why people always want updates just for the updates' sake? I think we should be happy that we got such a good support for the Magician in the past - this is not common with all Pocket Pcs. I am completely satisfied with my Magician and the current software.
What exactly do you want? My 1.12 Rom together with the Radio 1.13 works just perfectly, nothing to complain about. Why people always want updates just for the updates' sake? I think we should be happy that we got such a good support for the Magician in the past - this is not common with all Pocket Pcs. I am completely satisfied with my Magician and the current software.
So ****ing true!
Re: Am I missing something ?
Bright Star said:
Hiya,
I saw you guys talking about Rom v1.13 and as far as I know, there is only Rom v1.12 WWE.
Is there any new release ?
Regards,
Bright Star
Click to expand...
Click to collapse
Check the ftp or http://www.t-mobile.nl/zakelijk/htdocs/page/service/mda_compact_upgrade.asp
It's complete with radio 1.12 & BB support in the ext-rom.
Cheers, M
The Magician still has a lot of bugs. The more you push your device, the more bugs you will find. Just check around and you will know. But there's also quite a few silly bugs, that should have been fixed ages ago.
For example:
1. A generic bug that everyone have (to the best of my knowledge): if you are in the inbox while receiving a message, the envelope at the top of the screen will have to be removed manually, since it doesn't go away automatically after you have read the message.
2. A more specific bug. I believe this one is related to the setup of your telephony provider, but I am not quite sure. Still, it is a Magician-only bug: After a reboot, a text message will have to be received before the device is 100% logged onto the network. Until then calls can't go through, but are automatically transferred to voice mail. I have this specific bug and replacing the handset didn't help. Neither did upgrading the ROM.
So saying that ppl want updates just for the updates sake, simply isn't true.
HBK said:
The Magician still has a lot of bugs. The more you push your device, the more bugs you will find. Just check around and you will know. But there's also quite a few silly bugs, that should have been fixed ages ago.
For example:
1. A generic bug that everyone have (to the best of my knowledge): if you are in the inbox while receiving a message, the envelope at the top of the screen will have to be removed manually, since it doesn't go away automatically after you have read the message.
2. A more specific bug. I believe this one is related to the setup of your telephony provider, but I am not quite sure. Still, it is a Magician-only bug: After a reboot, a text message will have to be received before the device is 100% logged onto the network. Until then calls can't go through, but are automatically transferred to voice mail. I have this specific bug and replacing the handset didn't help. Neither did upgrading the ROM.
So saying that ppl want updates just for the updates sake, simply isn't true.
Click to expand...
Click to collapse
1. Cant say I've noticed.
2. Does not happen with me.
Same to me, the camera annoys me more.
Overall this is the best device I ever had.
Regards, M
HBK said:
The Magician still has a lot of bugs. The more you push your device, the more bugs you will find. Just check around and you will know. But there's also quite a few silly bugs, that should have been fixed ages ago.
For example:
1. A generic bug that everyone have (to the best of my knowledge): if you are in the inbox while receiving a message, the envelope at the top of the screen will have to be removed manually, since it doesn't go away automatically after you have read the message.
2. A more specific bug. I believe this one is related to the setup of your telephony provider, but I am not quite sure. Still, it is a Magician-only bug: After a reboot, a text message will have to be received before the device is 100% logged onto the network. Until then calls can't go through, but are automatically transferred to voice mail. I have this specific bug and replacing the handset didn't help. Neither did upgrading the ROM.
So saying that ppl want updates just for the updates sake, simply isn't true.
Click to expand...
Click to collapse
1. I haven't noticed this.
2. This doesn't happen with mine.
Jeez, guys! Just because you haven't 'noticed' something, doesn't mean it isn't there! I have been a software developer and professional bug hunter since 1996, so I notice these things, simply because it's my job.
It's also my job to narrow down the bug as much as possible, and in case of bug #2, I can tell you it's related to the Magician being listed as 'busy' on some centrals until the first message is received. So for those of you on centrals with this problem (Ericsson?), just disable the 'forward on busy' setting and you should be ok...
HBK, have you seen any other people on other providers have this bug? I've never heard of it.
The message icon I know only too well, though. It annoys me but it's not a huge issue.
I'm still on 1.11WWE with radio 1.13. Haven't felt a need to upgrade to 1.12 or even the T-mobile (or whatever) 1.13.
I run heaps of programs, many made by small developers that can be a little unstable and not install too neatly but aI gotta say that the operating system isn't bad compared to Microsoft's usual standard of bugs. You just gotta take a look at the latest WMF exploit in XP, 2000 SP4 etc. They'll never get that operating system right! Ok, so can't really compare the 2 but I can't say something good about Microsoft without bashing them in the same post! That's just not me!
HBK,
No offence, but error 2 seems to be very specific though must be highly irritating when you have it. Course there are many bugs, some M$ , some Magician related. Guess we all have to live with them forever, development won't ever be faultless due to several money related aspects of which I'm sure you will encounter in your work too.
Bottomline: my Nokia's have been much more stable & reliable. My Magician is much more capable & fun and my greatest irritation is the number of soft-resets a day due to a hanging camera app. or memory leaks. Sure it's partially all my third party apps & it's a (P)PC with a M$ OS, so I won't recommend a PPC to someone who just wants a phone with some extra's. Much to unreliable/unstable/frustrating. To me it's a hobby & I can live with it. When a patch comes along I try it & judge for myself. Still I'm quite happy with it.
Can't really make out if you're pissed or not (think not), if you are pls try to relax &, I know it's difficult, try to forget your work a bit & have fun with your magician it is possible ;-)
Cheers, M
@jimmy-bish
Actually, I have heard of a few other ppl here in DK having this problem, but it is very rare. That is also the reason why everyone, including the (German) technician who worked on my Magician, thought it was a hardware bug and replaced the motherboard. This means that now I only have the cover left of my original Magician, the rest has been replaced, but still the problem remains...
I have given up on Radio 1.13, since is was never officially released. Instead I am running the latest NL release of 1.13 with Radio 1.12 and Big Storage. Only the MMS part of the Ext. ROM is installed. All in all I believe this to be the best solution, running the latest released software with as few addons as possible.
MS is like a woman: you can't live with MS, and you can't live without! Even though they create heaps of problems, I sure am happy they are here, providing a lot of software we use everyday.
@oltp
Yes, it IS very specific. But please notice that I am not running my Magician on some home made network. I am a costumer of the largest mobile telephony provider in Denmark. This means that they run officially released software on their centrals and thus each and every phone released should be able to run on it, without any exception. Of course it is the responsibility of the phone manufacturer to make sure their product runs under all normally occuring circumstances and in this case, they have failed to do so. So there you have it, a bug in the Magician.
No, I am not pissed off. Although a bit frustrated, perhaps
I can confirm that both bugs exist and still.
You still have to seperate between bugs that are caused by the OS and cannot be corrected by manufacturer specific updates and bugs that are caused by the hardware, which certainly also cannot be corrected by an update. Besides that both bugs don't sound anywhere severe to me, the first one must be OS specific, the second one - well, I didn't ever realize it and never had this behavior. My device logs into the network without problems and without having to receive any messages. I never heard about or experienced myself problems with incoming calls.
I would recommend everyone to use Radio 1.13 since 1.12 was really crappy and 1.13 made a big difference for me and many others. Since that version, I don't have anything to complain about anymore.
dandie, what specific issues did the Radio 1.13 solve for you?
Please notice that the two bugs mentioned were only used as examples. They were just on top of my head. I believe a good handfull of other bugs are already described on this forum. No doubt a lot of people experience other bugs every day, but just aren't as loud about it.
@Dandie
Of course both bugs are Magician specific, or they would have been well known on all MS Mobile sites, regardles of devices. Just like the one with the SD card being deleted by WM2003SE, from time to time.
What do you mean that it isn't a severe problem if you can't receive calls on your phone? Are you kidding?
In many countries, including Denmark, ppl on average send/receive hundreds of messages each month, so bug #1 is a problem many times each day for a lot of us.
So what is a severe problem then? Does the device have to explode in your face on a daily basis or something like that?
I used the Radio 1.13 for several months and even though it seemed ok, it didn't fix any problems. So I went back to the latest Radio released, the 1.12.

Vario screen crashes / goes white

Have just sent my 3rd Vario back to T-Mobile with this fault, and think I will be getting another brand new handset back in the post, but not convinced it is fixing the fault.
When I use the phone for texting or making calls or any function, the screen appears to crash as while lines appear on one side of the screen, and slowly spread over the screen making it not respond to the touch - even if I could see what was there.
A click of the power button bring the screen back OK sometimes, but often have to do this many times or pull the battery out.
Have I just had duff handsets??
are you overclocking? when did it start? what rom, software, programs are you running? etc
bbobeckyj said:
are you overclocking? when did it start? what rom, software, programs are you running? etc
Click to expand...
Click to collapse
Alas I can only answer a few of the questions as the pone is away being repaired / swapped out, but I am not overclocking, the ROM is what it came with 3 weeks ago from T Mobile, I had installed the Skype s/ware but have not run in more than once, and it certainly was not running when this fault occurs.
The fault appears 5 or so times a day, in differing forms of severity.
I don't use skype myself, so I don't know how it runs in the background. but I think you need to overclock to get it to work well, or use the newer made-for-slow-devices version. other than that, i find sometimes i try out a new app and this problem occurs (even if others use it with no problems). I don't know if it's possible to have a combination of progs/apps which will cause this? but the fact that this is your third occurrence definitely suggests a user created fault of some sort, what other software do you use?
I use Messenger a lot on it, but apart from Skype have not installed any other software - it is all as it comes out the box.
does this happen before you install skype? try the version for ppc with slow processors
Yes it did happen before Skype, and am using the version you mentioned.
i'm only aware of this happening with extreme overclocking, and bad software. so, sorry but i'm out of ideas. when you get it back hard reset and don't install the extended rom, see if that helps, if you've not added much to it it may be a problem with the hardware (assuming they keep sending you the same unit).
I don't think many people run a stock setting and use this site, but hopefully someone else will have had a similar problem and help...

These are my issues: I need to decide today when I return of keep the HD2 :(

Hello XDA Team,
Firstly, I want to say a huge thanks to the contributors of this forum as I've silently benefitted from your work over the past year on my previous phone, i900 Omina. Unsurprisingly I'm one of the many people who was tempted by the HD2 as it's effectively everything I always wished the Omnia would be - in principle.
So, I received my HD2 last Tuesday (direct from T-Mobile) and my number was ported from Vodafone on Thursday. After using the phone for a weekend I arranged an exchange as I believed my handset was faulty due to the crackling and resonating sounds from the earpeice. When I searched online I didn't find anyone with a similar complaint so I assumed mine was faulty. The replacement arrived on Tuesday and it's exactly the same, only this time the bottom row of buttons isn't a good a fit as on the first. Small issue that one and not really a deal breaker. A bit more searching and this time round I found the lists of post from people with the same sound quality complaints.
The issues I have with this phone are:
1) The crackling speaker - resonating to people's voices.
2) The SMS functionality, slow loading of messages and formatting bugs with the date stamp for one message overlapping the previous message in a thread, changing text size doesn't apply to every text in a thread.
3) The Contacts app freezes everytime I make a change to a contact, rendering the phone useless for about 30 seconds after each change. This includes when I add someone to the favourites list in Sense.
4)Random slow downs of Sense when hardly anything is running in the background (just Comm Manager)
5) The camera, even with the hotfix still has reddish/pinkish colouring to the middle of the picture
6) videos I recorded with the HD2 won't play on the HD2!!! Eh? What's going on there?????
Now I can accept software issues as I know these will be fixed eventually. My Omnia was a much better phone after a year of owning it than when it was first delivered almost solely down to ROM updates. However I am genuinely concerned that the speaker crackling is a hardware fault and not software, hence never going to improve.
Which brings me to my dilemma. I bought this phone from T-Mobile, which means I have a 7 working day period to return the phone and cancel my contract with no penalty. Today is the last day of that period, so I need to decide today whether to return the phone or to percevere.
I'll add a bit of balance to the dilemma by listing the things I love about the phone, which ultimately are the reasons which I would want to keep it if the issues could be fixed:
1) The screen the screen the screen!!!!!
2) Facebook integration with contacts
3) Great web browsing
4) Good music player & 3.5mm headphone jack
5) 3G, HSDPA and WiFi
6) WinMo so easy to sync with work Outlook and keep my Omnia contacts and SMS history.
7) Slim design, easy to pocket.
There you go, I have until the end of today to make my decision. I honestly don't know what I would replace the HD2 with IF I do decide to return it for good but 18 months if a long time to be using a phone which is supposed to be state of the art but stuggles with some of the fundamental jobs of a mobile phone.
Thanks for your time
DC.
Send it back.
I've had one now for over a month and it's great.
I don't have any of the problems you have.
I did have a slight pink tinge when I focussed at close range on a white sheet. But with the recent hotfix that is much improved. Anyway, I don't often photo white sheets !
I also don't video at all so tried your problem and I can confirm it's super simple to video and then playback (it's offered as an option after the recording is stopped).
I would send it back and ask for a new one and insist on an updated ROM.
Cheesy Dave said:
I've had one now for over a month and it's great.
I don't have any of the problems you have.
Click to expand...
Click to collapse
Same here. Sounds like you've just been unlucky and got a bad one, like some others have reported on xda.
Cheesy Dave said:
I would send it back and ask for a new one and insist on an updated ROM.
Click to expand...
Click to collapse
I agree with sending it back as faulty. Say you want another two weeks (or however long it is) with the new one as this one has been so faulty you need to re-evaulate when you get the new one whether you want it or not.
As for insisting on an updated ROM, don't even think about saying that to your phone provider. None of them have updated ROMs yet, and probably won't for a long time. They're likely to wait until the majority of bugs are ironed out before going through the lengthy process of "updating" a ROM for their customers. Seriously - just ignore that advice. (No offense meant, Cheesy Dave)
DavidC1980 said:
Hello XDA Team,
Thanks for your time
DC.
Click to expand...
Click to collapse
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck
johncmolyneux said:
Seriously - just ignore that advice. (No offense meant, Cheesy Dave)
Click to expand...
Click to collapse
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !
Cheesy Dave said:
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !
Click to expand...
Click to collapse
I'm sure they'd advise you on a massive 32MB ROM SD card that you could put in and store all your music and video on.
sabes143 said:
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck
Click to expand...
Click to collapse
Oh I've been reading the threads here non stop and have hard reset the phone three times since receiving it. The only programs I've installed are BSB tweaks and the YouTube app which T-Mobile has removed. Otherwise it's untouched.
My main issue is the crackling speaker, which if you read my post you'd see that I'm happy to wait to sort all the software issues out over time, but hardware issues are different.
My problem is that T-mobile will not do another exchange. They will only give me one chance to exchange then it's either cancel or keep. As I'm on my 2nd handset already, it means I have to make that decision today.
I know some of you hate to see posts from people who are considering ditching their HD2, but that's the reality. We exist. I'm an existing WinMo user too, not even one of the iphone brigade.
I can imagine the issues you're having are annoying and I must admit I've also experienced some of them.
1) Crackling: not a problem for me. I use a bluetooth headset (plus I'm a a bit deaf anyway) so I don't notice any crackling. Have you tried a headset? Any headset? Does it still occur or is the problem only from the external speaker and earpiece? I know others have complained about the volume but thought it was fixed in a newer ROM
2) Messages loading: yes, a real pain. Have you tried the workaround which is to click "Send" as soon as the messages start loading, then click "No" when prompted to send an empty message?
3) Contacts: I haven't had this problem, but then I haven't added users to any groups as they were already set up on my X1.
4) Random Slowdowns: yes, I must admit, this happens to me from time to time. Although you might think that nothing is running there are some processes that aren't visible by default that may be consuming the CPU's time.
I've been using Leo ROMs for quite a while now and if you think it's bad on the HD2 you should've tried it on the X1 to really appreciate the speed and stability of the Leo. OK, perhaps not an acceptable answer for you but some things you just have to put up with and blame not on the phone but the underlying OS (yes, Windows!!)
5) Camera: I've noticed the pink tint too even after installing the hotfix. Annoying, to say the least!
6) Camcorder playback: Works for me!!
The camcorder issue must be 1.43 T-Mob rom related. This new handset has the same problem as the 1st one. It will record video, but won't playback.
I also have annoying freezing when I try to do the simplest of tasks, like emptying the deleted messages folder in the SMS app, to the point where the back cover comes off and the reset button has to be pressed.
BUT, when it works properly I love this phone. I guess if I keep it I'll be flashing new ROMs like there's no tomorrow. Obviously I haven't done that yet as I can't risk breaking the warranty on a phone which I may return.
Get it on O2 and apply the hotfixes... seems to be the better rom
Sod it, I'm keeping the phone. There's nothing else on the market that interests me, and no reason to think that the hardware on the upcoming Nexus will be any better if it's also an HTC handset.
I've got an SD card primed with Goldcard and 1.61.....I'm not gonna take the plunge just yet, but I've read some of the positive feedback on the newer ROMs. Once I've given up on T-Mobile releasing a newer ROM, then I'll get flashing.
DavidC1980 said:
.....Sod it, I'm keeping the phone. There's nothing else on the market that interests me,.
Click to expand...
Click to collapse
Good decision chap. Just take the time to apply the fixes and you should be there.
Cheers
WB
It wouldn't surprise me if HTC haven't already got their sights on another ROM which has all hotfixes plus the one they are working on for the SMS fix that doesn't work, a hotfix to fix a hotfix lol.
Eventually they could even release android for it, why not? the hardware is what is keeping me glued to my phone, its ace. they owe it to us!
If it's O2 then you do get leeway (or used to) with regards to what you report as bugs and what they'll do or at least they used to.
When HTC Universal came out that was riddled with bugs and even the phone app didn't work properly (nearly put me off winmo phones for life, HD2 has been my first since) so anyway I called up after the 7 days said look I love the phone but these bugs are killing me. So they sent me another one which I tried and found the same bugs with, so they let me get a different model instead, and this was WAAAAY outside the usual 7 days because the phone was faulty. The 7 day rule is really there for if you get it and you just don't like it, not because it has issues, if it has issues then different more lenient policies apply.
My suggestion would be do the same tell them about the crackling etc and other bugs and get them to send you another, if it's still got the same issues then you've still got the option to swap.
Also without going into too much detail take your time sending yours back, you might find they'll let you keep hold of it for longer then you'd think

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