ActiveSync does NOT do all contacts! - JASJAR, XDA Exec, MDA Pro General

Need some help here please guys! ActiveSync does not sync all my contacts between Outlook 2003 and my M5000.
I've tried starting the Sync from both the PC and the M5000 but it says there are no changes. I have 130 contacts on my PC and only 114 on my M5000. I've tried the three latest official and unofficial builds of ActiveSync including the new official one that came out yesterday. I've tried:
1. Editing the contacts on the PC to see if the M5000 picks up the changes - NO
2. Deleting the offending contact on the PC and creating them again - Finds it on the first sync but not again after
3. Creating the contact on the M5000 - Same as above, finds it on the first sync but not if I edit it later.
Plus, it doesn't sync notes on contacts - Is there any way around this as it's a function I could really really do with!
Is anyone else having similar problems?? Can anyone else Sync their notes?
Most importantly, anyone know how to fix it or get around it as this is a major problem for me as I simply don't trust it now!?!?
TIA

Have you tried AS 4.1 (you must uninstall AS 4.0 first): http://www.microsoft.com/windowsmobile/downloads/activesync41.mspx

Yes - I'm currently running 4.1.4841 and I have tried the two versions before that (I uninstalled/rebooted each time before trying different versions)

Right... I've removed and reinstalled Outlook 2003 and ActiveSync 4.1.481 and I've sorted it now! The contacts that did not Sync all had either photos or notes so they wouldn't sync - Don't know if this is normal or not but definitely the case here!
I've now deleted the notes and photos where necessary and everythings syncs nicely now.
Note: I've still got my old SPV C500 here and have found the following:
Contacts with no notes = Syncs on C500 AND M5000
Contacts with notes = Syncs on C500 but NOT M5000
Contacts with photos = Syncs on C500 but NOT M5000
If I make a new contact on my M5000 and add notes it syncs fine with the PC the fisrt time but not after I edit it on the PC.
Easy!

I have posted the question on the Microsoft commuities forum:
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
No-one there seems to have a clue either!!!!!!!!!!

Related

ActiveSync 4.1: Contacts and Appointments with notes not syn

Hi,
Using ActiveSyng 4.1 (Build 4841), XP SP2.
XP Firewall settings look fine.
All contacts and appointments synchronized, no problem, but those with notes are not synchronized.
I can create a contact on my wizard, with notes, which is sync'ed with the laptop, but this sync stops whenever I change the notes on my PC...
I had a similar problem today.
I have my mda vario for a day now. last night I first played with it and synchronized it with my outlook (which is stand alone when I am not at work)
Today at work I started up my outlook and it synced with my server at work.
Then I synced my vario and suddenly all my agenda appointments disapeared on my vario.
Only solution was to sync with my laptop again without it being connected to the server at work
Hi,
I have the same problem, i erased qtek's memory, uninstalled office and activesync, delete all repertory and keys in regedit, but it changes nothing : it won't synchronize but with my work computer it is ok. I have put my pst files from house (data file from outlook) at work and it synchonizes too.
I don't understand :
it is not my QTEK 9100 because it synchronize fine at work
it is not outlook, pst file or activesync (4.0 and 4.1, both are tried)
so what is it ???
I am thinking that there is only one solution : format c: :-(
Please if you have an idea, help us !!!
Michaël
PS : it was ok before, but i don't know what i have done that made that it doesn't work, i have only Kapersky antivirus, no firewall and vnc (to control computer through internet)
Same problem here. Only i was using a Palm E2 and converted everthing to outlook. After synching, everthing but my appointments synched to my wizard. A bit of a catastrophy saving and reimporting the pst file.
Finally someone suggested deleting the profile, then resynching to outlook, providing all data is either on outlook or the wizard, as you have to option to copy everything from either source to the other, and presto seemed to work.
Still having problems with outlook though, after importing either archive or loading a different pst file, i dont seem to have all my info and it seems my calendar is always opening from an archive instead of outlook today.
Will reinstall outlook completely. In any case try recreating the profile.
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
What version outlook are you using? did you make sure that notes was checked in the list of programs to synchronise? Also be sure that wizard overwrites the pc data.
Other than that, if you want to try reinstalling outlook. Be sure to save an archive or backup first (I didnt really know how to reload the pst, ie from archive or backup because it shows on outlook as archived folder instead of outlook today! ?????) Thats my next step as well. I'm also going to try to install outlook 2003.
When I speak about notes it is notes contains in other data like note in contact or note in calendar.
The Note section synchrinize... but contact that have a photo or a note, note !
I have destroy all sort of data and it doesn't work, i am sure that it is not link with oulook.
Fixed for me, since I got a new computer. Problems seems to come from the version of ActiveSync. Funny enough, if I first get an error message when syncing, reinstall ActiveSync, then it works, if I do not get this message on first sync, then it does not work...
I think that it could be a good idea that everybody who had the same problem says what running programm is installed on his computer.
For me it is Kaspersky antivirus personna, vnc, nokia toolkit, nero 7, bluetooth driver, vnc.
I have others but i don't think that they could be linked with this problem
Nobody wants to reply ????
Hi Shoopy33,
I took me days to install my desktop properly. Microsoft is cleaning things now with the newest version. What you might want to make sure is that you have Genuine versions of both Windows XP, and Microsoft Outlook. That means that both Windows XP and Outlook need to have SP.
Many things could go wrong if you have a non Genuine version installed in Windows XP. For instance, if you have a Genuine Windows XP but with a non-Genuine Office XP with Outlook, you cannot just desinstall the non-Genuine Office XP, delete all registry files, and install a Genuine Microsoft Outlook version. You'll be stuck!!! It's a nice way from Microsoft to say FU.
Simply put, you'll need to reformat your hard-drive, reinstall everything fresh with Genuine Microsoft softwares that Microsoft will check online, and clone your HD for backup when you have a chance so that you don't have to reinstall everything again from A to Z. That'll take you time, of course.
Microsoft will not check which version of Microsft Outlook you have online, but the ActiveSync from Microsoft will check which version you have offline.
I had the same problems with my MDA Vario.
My solution:
1. export all contacts to separate vcard files.
2. in outlook click Help -> detect and repair
3. scanned my outlook pst file with c:\Program Files\Common Files\System\Mapi\1033\scanpst.exe
4. deleted all notes from my vcards
5. reinserted my vcards in my contacts in Outlook.
(6. i added my contacts notes as Notes in outlook)
now all synchronisation goes well: appointments, notes and contacts
Happens after new firmware
I have some contacts and appointments on my MDA Pro. They also synched well (MDA Pro ->PC). However, after I put the new T-Mobile firmware on my MDA Pro, "normal" contacts synchronize just fine, but those with photos or contacts do not. I suspect a bug in ActiveSync, but there is also nothing in the MS Knowledgebase about that :-/
I had this problem, and my solution was to erase pocket and format computer, but now, there is no problem.
I know that there is certainly a better solution, but I have not !
I can only say that it is a problem from the computer, because at work, it had ever well synchronised...
M.B.

02 XDA Exec, WM5, ActiveSync 4.1 not Syncing all Contacts

Yep I Have The Same Problem and Carnt Believe this has been overlooked, have in excess of 700 Contacts with most an Entry in the Notes Field. Also did a lot of searching and have found a few thousand post `s
The device does not sync :-
appointments with entries in notes field.
contacts with entries in notes field.
tasks with entries in notes field.
O2 XDA Exec , WM5, ActiveSync v4.1, Outlook 2003
O2 Have passed the buck to microsoft as software issue and nothing to do
with them
I dont know if AS4.x or WM2005 is guilty, but anyway - its of no use at all
without all appointments, notes and contacts in daily use.
THIS NEED SORTING ASAP
There are Post`s About This Here
http://www.microsoft.com/communitie...&p=1&tid=c134c99a-0f4d-4309-9737-504c11776969
I have this problem too - Contacts with any amount of notes are not synced...
I have just replaced by M5000 and reinstalled Windows but no luck... My M5000 is now just sitting in a a drawer and I've gone back to my C500 which works perfectly...
The M5000 will now sit in my drawer until this is fixed or I can upgrade again (in twelve months) I wouldnt mind o much but last years technology did it PERFECTLY! LOL
Hmmmm when they fix this it would be nice to be able to sync contact photos too! I just added photos to all my 140 contacts thinking the photos would be sent to the M5000 but nope! Doh!
I have the same problem but with calendar entries that have notes in them. It would appera that notes attached to items would seem to be the common item here.

Synchronization problem Vario+ActiveSync

I would like to ask you for help.
I decided to change ROM from T-Mobile 1.6 to Mr.Clean 2.24. Reinstal was Ok, i have also reinstalled ActiveSync, deleted old partnership and created new one, started synchronization of Contacts and Callendar, etc...
Everything seemed fine until I realized that not all Contacts and Callendar items synchronized. From Contacts i had synchronized only about half of them...
I found that Contacts with text note or picture and also Callendar items with text note created on PC Outlook won´t sync.
Than I have tried several other ROMs including previous 1.6, several ActiveSync reinstalations, partnership delletions on Vario and PC.... but after all I am not able to sync any Contact or Callendar item with text note. Synchronization looks Ok, but Contacts or Callendar items with text note from PC Outlook are not visible on my Vario.
It´s driving me mad...
Please can somebody help me ? What could go wrong ?

Sync outlook 2003 with Tytn (Hermes?)

Hi,
running winxp pro sp2 with Active sync 4.2 and Intellisync 5.5 (trial)
I would love some help as to the best way to sync from Outlook to My orange SPV M3100 as I am having no end of problems.
The reason that I feel I need Intellisync is that I have several different contacts folders in Outlook, which all need to end up on my SPV. Activesync does not seem to allow this.
1) is there a better programme than Intellisync for multi outlook contact files, as although I realised this is a trial, it keeps hanging when updating (on record 39 of 5300)? - I did manage to get it to do the first sync, but can no longer update...I don't feel pre-disposed to pay for it, if I cannot get it to work.
2) Is there a way to delete all the contacts on my spv in one go..without doing a hard reset? What is the file name that holds the contacts?
3) Where did the "backup" function go on Activesync?..There used to be a way of doing a back-up of the phone that could reinstall everthing the way it was pre a hard reset.
many thanks.

Newbie - Activesync omitting contacts

using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro. some files sync, some do not; email YES; contacts, favorites NO.
what's my next move?
could i have problem with the computer, a tablet pc running outlook 2003?
very frustrated
thanks
using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro.
CONTACTS NAMES HAVE TO BE COMPLETED CORRECTLY. COPY ALL OF YOUR CONTACTS, TO A SUB FOLDER OR ALTERNATIVE FOLDER. DELETE FROM YOUR OUTLOOK ENTIRELY ALLOW THE SYNC TO DELETE FROM YOUR PPC.
THEN COPY, ONE BY ONE BACK, ALLOW EACH TO SYNC, AND CHECK. THEN YOU WILL FIND THOSE THAT SYNC, THOSE THAT DONT, AND START TO IDENTIFY THE ERRORS.
ONCE CONTACTS HAVE SYNC'D, YOU CAN THEN CHOOSE WHICH YOU DONT WANT SYNC'D BY CATEGORIES, PERHAPS YOU HAVE INADVERTANTELY DESELECTED SOME CATEGORIES.
some files sync, some do not;
FILES, IE USING YOUR DESKTOP SHORT CUT, OR DO YOU MEAN DATABASE ENTRIES?
email YES; contacts, favorites NO.
SOME FAVOURITES ARE JUST A PAIN. RELOCATE ALL THE ITEMS ON YOUR DEVICE TO AN ALTERNATIVE LOCATION \WINDOWS\FAVORITES.
DE SELECT THE SYNC FAVORITES. ONCE YOUR PPC FOLDER IS EMPTY, ALSO WIND BACK, OR REDUCE THE AMOUNT YOUR SYNCING FROM YOUR PC.
THEN SELECTIVELY, WHILST CONNECTED COPY 1 BY 1 ACROSS. I FOUND THAT SOME LINKS, OR SOME SYNC'S JUST DIDNT WORK. WHICH STOPPED ALL FROM SYNC'ING.
IT IS GENERALLY RECOMMENDED THAT FAVORITES ARE CONTROLLED BY ONE DEVICE OR THE OTHER, NOT USING COMBINATIONS.... THIS WAS AN OLD 2003 ISSUE, NO SURE IF RESOLVED.
what's my next move?
SYSTEMATIC AND METHODICAL TESTING... IF ALL ELSE FAILS,
1. REMOVE THE PARTNERSHIP, AND RE-PAIR
2. HARD RESET THE DEVICE....
could i have problem with the computer, a tablet pc running outlook 2003?
HIGHLY UNLIKELY TO RELATE TO THE TABLET PC STYLE.
Sorry for the shouting... I was just trying to delineate my comments from yours.
Thanks - I am going to start my trial and error now; will report back after 875 contacts are organized properly! Cheers...
i cant check the checkbox for contacts in syncing using activesync 4.2
what are the possible reasons?
Contacts do not sync - with activsync
Hi
I also have the same problem. I have a t-mobile MDA vario II and normal windows xp computer. I had no problems synching contacts with my orange spv c500 - easy as pie. Now with my vario ii it just refuses I have tried:
1. deleting the partnership a few times
2. hard resetting the device
Neither work.
In fact after the first time the partnership is set up, I found that the tick box to select to synch the contacts was greyed out. This is really frustrating. I take the point above that some contacts work and others might not, but why should this work perfectly well with the SPV and not the MDA?
Many thanks for any suggestions
Having just got an O2 XDA Orbit I had exactly the same problem with my Outlook Contacts not being synched.
I discovered that if I edited the contacts in Outlook in anyway (eg. adding and deleting a space) then the contact was then synched to my phone.
I have never had any problems on my XDAII, Jasjar, nor Jasjam... So not sure where your problems are coming from.
I have multiple sync systems working left right and centre and all appear to be working as I would expect. All I can think of is that you are using incorrect activesync, or incorrect outlook versions, or as above, just edit a couple. Alternatively, follow my previous post, ie create a sub folder, move all of your contacts to the subfolder. Delete all the ones on your device that didnt sync inthe move, copy one across, did it sync, yes ok, move on, if not, investigate, and so on and so forth.
Figured it out
For some reason it was not clear at the and now I don't know what changed, but it works so who cares.
All I did was go into activesync,
Tools > Options and check the contacts box.
For some reason before this was greyed out. At least I can now use this expensive device. Yay!!

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