Hi,
Using ActiveSyng 4.1 (Build 4841), XP SP2.
XP Firewall settings look fine.
All contacts and appointments synchronized, no problem, but those with notes are not synchronized.
I can create a contact on my wizard, with notes, which is sync'ed with the laptop, but this sync stops whenever I change the notes on my PC...
I had a similar problem today.
I have my mda vario for a day now. last night I first played with it and synchronized it with my outlook (which is stand alone when I am not at work)
Today at work I started up my outlook and it synced with my server at work.
Then I synced my vario and suddenly all my agenda appointments disapeared on my vario.
Only solution was to sync with my laptop again without it being connected to the server at work
Hi,
I have the same problem, i erased qtek's memory, uninstalled office and activesync, delete all repertory and keys in regedit, but it changes nothing : it won't synchronize but with my work computer it is ok. I have put my pst files from house (data file from outlook) at work and it synchonizes too.
I don't understand :
it is not my QTEK 9100 because it synchronize fine at work
it is not outlook, pst file or activesync (4.0 and 4.1, both are tried)
so what is it ???
I am thinking that there is only one solution : format c: :-(
Please if you have an idea, help us !!!
Michaël
PS : it was ok before, but i don't know what i have done that made that it doesn't work, i have only Kapersky antivirus, no firewall and vnc (to control computer through internet)
Same problem here. Only i was using a Palm E2 and converted everthing to outlook. After synching, everthing but my appointments synched to my wizard. A bit of a catastrophy saving and reimporting the pst file.
Finally someone suggested deleting the profile, then resynching to outlook, providing all data is either on outlook or the wizard, as you have to option to copy everything from either source to the other, and presto seemed to work.
Still having problems with outlook though, after importing either archive or loading a different pst file, i dont seem to have all my info and it seems my calendar is always opening from an archive instead of outlook today.
Will reinstall outlook completely. In any case try recreating the profile.
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
What version outlook are you using? did you make sure that notes was checked in the list of programs to synchronise? Also be sure that wizard overwrites the pc data.
Other than that, if you want to try reinstalling outlook. Be sure to save an archive or backup first (I didnt really know how to reload the pst, ie from archive or backup because it shows on outlook as archived folder instead of outlook today! ?????) Thats my next step as well. I'm also going to try to install outlook 2003.
When I speak about notes it is notes contains in other data like note in contact or note in calendar.
The Note section synchrinize... but contact that have a photo or a note, note !
I have destroy all sort of data and it doesn't work, i am sure that it is not link with oulook.
Fixed for me, since I got a new computer. Problems seems to come from the version of ActiveSync. Funny enough, if I first get an error message when syncing, reinstall ActiveSync, then it works, if I do not get this message on first sync, then it does not work...
I think that it could be a good idea that everybody who had the same problem says what running programm is installed on his computer.
For me it is Kaspersky antivirus personna, vnc, nokia toolkit, nero 7, bluetooth driver, vnc.
I have others but i don't think that they could be linked with this problem
Nobody wants to reply ????
Hi Shoopy33,
I took me days to install my desktop properly. Microsoft is cleaning things now with the newest version. What you might want to make sure is that you have Genuine versions of both Windows XP, and Microsoft Outlook. That means that both Windows XP and Outlook need to have SP.
Many things could go wrong if you have a non Genuine version installed in Windows XP. For instance, if you have a Genuine Windows XP but with a non-Genuine Office XP with Outlook, you cannot just desinstall the non-Genuine Office XP, delete all registry files, and install a Genuine Microsoft Outlook version. You'll be stuck!!! It's a nice way from Microsoft to say FU.
Simply put, you'll need to reformat your hard-drive, reinstall everything fresh with Genuine Microsoft softwares that Microsoft will check online, and clone your HD for backup when you have a chance so that you don't have to reinstall everything again from A to Z. That'll take you time, of course.
Microsoft will not check which version of Microsft Outlook you have online, but the ActiveSync from Microsoft will check which version you have offline.
I had the same problems with my MDA Vario.
My solution:
1. export all contacts to separate vcard files.
2. in outlook click Help -> detect and repair
3. scanned my outlook pst file with c:\Program Files\Common Files\System\Mapi\1033\scanpst.exe
4. deleted all notes from my vcards
5. reinserted my vcards in my contacts in Outlook.
(6. i added my contacts notes as Notes in outlook)
now all synchronisation goes well: appointments, notes and contacts
Happens after new firmware
I have some contacts and appointments on my MDA Pro. They also synched well (MDA Pro ->PC). However, after I put the new T-Mobile firmware on my MDA Pro, "normal" contacts synchronize just fine, but those with photos or contacts do not. I suspect a bug in ActiveSync, but there is also nothing in the MS Knowledgebase about that :-/
I had this problem, and my solution was to erase pocket and format computer, but now, there is no problem.
I know that there is certainly a better solution, but I have not !
I can only say that it is a problem from the computer, because at work, it had ever well synchronised...
M.B.
I am using Activesync 4.1 (also tried 4.2 beta)
When I create an appointment or contact on my 8125 with an added note and try to sync it to my PC, I get an error on the pc that attention is required ( support code:1 )
If I create the contact or appointment on the 8125 but don't add any notes or comments, it syncs fine. It's only when I add notes/comments that I get the error code.
Can anyone add a contact on their 8125, put some info in the notes field and sync it to their pc?
If the calendar or contact with notes is created on the PC, it will sync to the 8125 just fine but not vice versa.
Hooof !
I also have started having this problem on my Vario II, at present only from appointments sent by one sender. Some appointments do have and some don't have attachments. Also some are recurring and some are not.
If the user has addins on there Outlook does anybody know if these may have an impact.
I have the problem where if i make a ew contact or calender entery on the PC and then sync, i get no error message, but the callender or contact on the XDA exec dose not contain the note made when creating the contact or calender.
also if i look at a old task i had on the pc and then i edit the test in the task and then re sync the whole of the text on the XDA is gone
the same for the "notes" as well
So basically any note attched to a Note, Contact, Task or calender when synced with my XDA only shows the titel not the note inside
Anyone help please
Thanks
John
I have the same problem. Did anybody find a solution?
Please, did anybody else encounter this?:
I sync with Exchange via GPRS (it is Kerio MailServer). Everything works fine except contacts - most of them appear twice on my mobile...on desktop Outlook they appear only once as they should...I used to synchronize my previous HTCs (Kaiser, TyTn, TouchPro) without this problem - it appeared just now, once I moved to TouchPro2 (Rhodium) ... the problem appeared also on WM 6.1. I tried to delete my mobile device from server, deleted and recreated an account on TP2 ... no success and I am out of ideas - any hint, please?
I have got almost the same problem. When I sync my phone with Outlook 2007 everything goes well. When I flash a new ROM on my phone and sync again, all my contacts and appointments are duplicated, as well in Outlook as in my phone. I use Duplicates Remover from MapiLab to remove the duplicates. After that Outlook and my phone sync and everything is okay.
On Windows Vista i used to sync my phone through the Windows Mobile Device Center, and Microsoft Outlook, and get all my contacts from phone to the pc, and if my phone was hooked up also, if i add a new contact or change a detail of an older one in MS Outlook, it would immediately take change in my phone also..
Now a couple of weeks ago i put up Windows 7, and install the Outlook Connector, and now when i connect my phone, it wants to send all the hotmail contacts that i have right into my phone, which i dont want ofcourse, and if i try to delete them, they would delete from my address book and from MSN Messenger also! so im stuck here, im not even hooking up my phone to the computer cause otherwise i'll have my whole phone's contact list messed up with a bunch of email addresses of a bunch of people that i dont need on my phone, and that i cant delete cause i dont want to lose them from my computer or my MSN list either.. this is stressing!! hahaha, so if anyone had this, or knows how to set the Outlook/Connector/WMDC to keep outlook(hotmail) contacts on my computer and sync my phone contacts in a diferent folder without mixing them together, please, it would help me a lot!
EDIT: when i installed windows live on the phone, i unchecked the option of syncing my hotmail contacts, so thats not whats causing it, its purely because of Outlook..
Running Outlook 2007 - Connector - on XP sp3
When I set-up the Hotmail contacts installed to a separate address book. So my Outlook contacts are in "Contacts" whilst the Hotmail are in "Contacts in n****@hotmail.co.uk"
I know that you don't have Activesync which only sycns the main contacts folder. Are there other options in W7 version of AS (sorry can't remember the name). Do your hotmail contacts show in a separate contact folder?
I've lost my outlook connector toolbar and can't remember if it had additional settings.
Nev
in windows 7 i have windows mobile device center, and now i only have 1 "contacts" folder. thats the main problem i think, thats why everything is in the same "contants" , i remember a while ago, when everything used to work good, i did have a "Contacts" and seperate i had "Contacts in [email protected]"
any idea how to add/seperate them?
Not sure... Have tried uninstalling - but didn't seem to dump all of the data and on re-install has done every thing automatically..
see here
I tried to re-install to see if there were any additional setting, but I didn't remove properly.
Have a look under the account settings. You should have two data files... Are the mails being delivered to a different mailbox?
i still cant figure this out!
now i know the problem is that i have the same "contacts" folder both for my outlook contacts and for my hotmail contacts,,, i need to seperate them.. if anyone knows how?
hi when i sync my phone with outlook using active sync, it duplicates all my contacts on my phone and on my computer contacts, i now have 3 entrys for each person on my phone and comp, firstly how can i stop this happening and second how can i get rid of duplicates. i would only like to use the sync options for calender and contacts, please help as its really annoying. thanks
Sounds like you are syncing with two different computers or you have an old sync profile still active on the phone? This results.
Options.
1. Remove one of the sync profiles from the phone under Activesync (on the phone not via PC) preferrably the old one.
If all your present PC outlook contacts vanish, dont worry, just look in you deleted items folder in PC Outlook and move the required ones back to contacts.
2. Search the web as there are a few duplicate Outlook item removers around.