I just received my new exec and it's been on charge for 3 hours now and the charge light is still red?
The manual says it should be amber turning to green when full..(like my XDA2i)
I rang O2 cust service and they said 16 hours charge is minimum ... Ive no problem with that but would feel happier if I knew some others of you had the same thing happen...
Needless to say, when I press the power button, it doesn't fire up at all..
Anyone? :?:
TIA
Keith
Does not sound right to me - you should be able to use the device when connetced to the mains. My battery was 70% charged when I got my device so I used it until it was 20% and then I charged it for the first time for 7 hours (over night) and the battery had charged ("green" indicator).
Thanks for that...the red has now extinguished so I am in hope the amber will appear soon :?
In any case, looks like O2 won't treat it as a problem till i've had it on for the long charge so tomorrow I can progress it.
It's possible, of course, that this had no charge in it or the backup battery, when it arrived today (depends on if it's been lying around for a long time, we know it's come from the far east, so it's possible)
I'll update later with results.
thnx for your prompt reply
Thanks for that...the red has now extinguished so I am in hope the amber will appear soon :?
In any case, looks like O2 won't treat it as a problem till i've had it on for the long charge so tomorrow I can progress it.
It's possible, of course, that this had no charge in it or the backup battery, when it arrived today (depends on if it's been lying around for a long time, we know it's come from the far east, so it's possible)
I'll update later with results.
thnx for your prompt reply
OK Update:
No joy with charging.. got back to customer service who just said send it back and we will send you a replacement.. great problems with me being around for delivery etc make this a real pain.
I asked for the technical advice people and was put through to data team technical.
He had me trying to put it into bootloader mode etc but nothing.
I checked the battery and it's giving out 9.6 volts open circuit.
I checked the battery pins in the exec when the charger is in and ..yes 9.6 volts.
Conclusion dead machine.. so here we go with a trip to the post office tomorrow.. ho hum... i've sat and watched the thin on my desk all day and not even seen the screen lit.. :evil:
just like a chinese water torture LOL
Bad luck mate - I hate it when stuff like that happens.
FYI: there's no backup battery. With persistent storage you don't need one; there's nothing to back up. All your data is stored in ROM so nothing gets lost if you take the battery out and leave it.
Yeah, that's probably one of the best things about this phone...it's no longer a headache if you happen to have no battery left. Well, only as much as any other phone anyway.
I know you're supposed to leave any phone charging the first time as even though they're Li-Ion it still has a memory of sorts. After the XDA I stopped doing that, and the 2, 2i and Exec seem perfectly fine to me. Once it got to green each time, I consider that to be "the battery doesn't need charging any more" and I started using it.
I know you're also supposed to let it then discharge completely a good few times at first, but that's harder as how are you supposed to sync (other than via BT) and get your data? Good luck with the getting the replacement.
Ant
Bakerk, Are you charging via usb to a laptop or direct to the mains?
Hi Fluffy
I used the mains charger but also tried the usb one.. I confirmed charging voltage is getting to the battery so it's def the machine dead...I was so wound up I was tempted to see if it bounced earler today :twisted:
Anyway now it's all packed up and goes off to the post office when I get to work tomorrow.
Then it's just the old DHL lottery.. where will they deliver it? ..work as requested? or home as they did today... Ho hum....
One day i'll be sitting here with my exec all fired up and working and this will just be a dim memory.... :wink:
Mine's due in the morning
For the record how long should you charge it initially? I think I read 8 hours somewhere, doesn't seem to be anything on the PDF of the manual I downloaded.
Thanks
M.
www.automatedhome.co.uk
Otto-Mate said:
Mine's due in the morning
For the record how long should you charge it initially? I think I read 8 hours somewhere, doesn't seem to be anything on the PDF of the manual I downloaded.
Click to expand...
Click to collapse
Hope yours arrives safe and sound!
My manual says (page 17/Getting Started):
"
Charge the battery
New batteries are shipped partially charged. Before you can use your device, you need to install and charge the battery. Some batteries perform best after several full charge/discharge cycles. You can charge the battery by:
- Connecting your device directly to an external power source
- Plugging the device sync cable into the USB port on your PC
"
That's all it says. Hmm, I was sure it recommended an 8-hour conditioning charge... :roll:
The Quick Start manual says you should charge for 8 hours. But I never follow these instructions - my battery was 70% charged when I received my Exec so decided to use it until it was really low on charge (20%) before I charged it overnight.
Li-ion Polymer my battery is, im sure i read somewhere that these batteries dont go by the old rules, apparently they prefer contantly topping up after the initial charge , discharge, charge. something like that, its all so distant and vague,
i recall my battery dying the other week and when i plugged into mains all i had was a red led for about 10 mins, then went orange and device then powered up, sh*t my pants i did
I tested the theory with my Nokia 9500. I used two new batteries and with one I followed the manual and with the other I ran it down to 20% before charing. The one that I treated as if it were a NiCad did actually last 20 to 30% longer after the first three complete cycles. So and pratice and theory can differ.
As a matter of interest, I am going to break all the rules tomorrow and send the thing back by special delivery adding on the cost to insure it for it's full value.
Can you imagine the furore if it got lost after i followed their instructions and"popped it in the 1st class post".. Yes precisely.. I would have to whistle for a replacement.
Once all is done and dusted and I have a good machine, I shall proceed to seek back the cost of returning it..as a matter of principle.
Think about it, it's insured on it's way to you (By DHL) but not when you return it... crazy :shock:
Related
Good day,
I own a Orange M1000 now for 4 months, (Qtek 2020)
3 weeks ago I installned the Sin Merged v2.0 rom.
No problems, everything went ok and smooth.
Yesterday when I got home I have put my phone on my desk.
When I tried to start it this morning, nothing, it won't go on.
I browsed through the forums and tried a lot.
With no result .
(Hard reset won't work, can't get into bootloader, leaving SIM and battery out for a hour, charging the device with the adaptor).
The only thing I get from the device is a red light when I put in charger without the battery in the device.
I really don't know what to do now, any help would be appreciated!
*frustrated at the moment*
I don't want to be annoying, but isn't there any one who could help me?
I really need my phone for my work and school and I have no replacement at the moment.
Really, any help at all would be very, very appreciated!
I have the same problem today, all I can do is sending back to repair
Sorry, I may be stupid but it wasnt clear to me if you charged the battery in the cradle, ie battery on charge without phone.
Take the battery out, leave the phone on the desk and pop the battery only in charger. Wait 2 hours or so (minimum), now put battery in XDA and soft reset.
That worked on mine when it went mental like this.
thanks for your reply .
I just try and seem you are right.
the backup battery all gone and I charge the o2 without battery for an hour and the backup battery for 50% charged.
Is that the only way to charge the backup battery ?
It seems the backup batter takes its charge from the main battery. So if you have a totally flat backup battery (a non removeable one inside XDA) and put a fully charged main battery in, with no charger connected you will see the backup battery slowly charge itself from empty to full from the main battery.
This seems to prevent charging when the main battery is totally dead.
The only way to get it running again is to remove the main battery and charge it outside the XDA.
This is at least what happens on my XDA, so forgive me if its different for anyone else.
Thank you for your replies,
So it worked for you allen?
My problem is, I didn't get a cradle with my phone, and I can't get ik spare here at stores.
Sending back for reparation isn't an option.
I didn;'t have a lot of moeny and I bought it second hand. (still in box though..)
Any suggestions on where to buy a cradle?
I got a used wizard today,it is a few weeks old I also got a cradle with it.
I pluged in the cradle to the USB port and the charger to power, after playing with it for 1-2 hours I placed the wizard on the cradle to charge and after a few mins i noticed that it was over heating. I removed it from the cradle right away and noticed that the battery was droping 1% every minute or so. After it was down to 27% i removed the charger and left only the usb connection and placed the wizard on the cradle again. it was charging fine, when it was up to 90% removed it from the cradle and again was droping fast.
When it was down to around 25-30% of the battery I did a soft reset and since then I can never get it to start again also the red charging light does not show.
What the heck is wrong with it? I also get a light burning smell from the bottom of the wizard where the connector is located.
Any help?
I need your lights guys.
Don't like the sound of the light burning smell, that sounds like an electrical fault. It looks like your battery has died and the wizard battery setup is well known to do this. You need to plug it into the official mains charger (not the usb one) as this has an output of 1A, enough to kick start the wizard battery into life and start the charging. You need to wait a short while though before the light comes on. If this fails try to get a new battery and try that. Any more light burning smells and it needs to go back to the supplier.
I would suggest that you send it back to replace/repair. The rapid dropping of the battery power suggest that it is using power somewhere (illegally). I've heard cases of battery caught on fire, etc. and I won't suggest you to use it anymore until you sort out the 'burning' smell.
First of all thanks for your replys.
I pluged the charger on it and the red charging light came on after a while.
charged for over 6 hours and its still red? I think after been charged should change to green? right?
anyways after all that still doesnt want to turn on. I got it to start a couple of times but only to the point that shows the splash screen with the rom numbers and then it turns back off.
Should I give it a smash across the room on the wall? done that with some other things and worked just kiding.
Forgot to add that up to the point when i did the soft reset the device was working fine except the charge drop. Soft reset was done while it was working ( turned on)..... if thats any help.
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
fonec said:
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
Click to expand...
Click to collapse
That ain't gonna do jack sh1t to it. If it can't start to get into bootloader, it can't flash....and it's not a flash issue.
Usually the red light means power but not charging - happens to my qtek 9100 when I let it get too flat and I have to remove and insert the battery while the mains adaptor is attached - others have to 'jump start' the battery by directly connecting to a PSU - I wouldn't do this with yours.
From what you have said it sounds like a short somewhere. Any signs of water damage? Warranty? What Wizard do you have and what country are you in?
Richard
I got the wiza 200 O2 xda mini S from a guy in UK from ebay. The idiot sold me a cradle for it with an adaptor that says 12V on it (Like an idiot that I am i just noticed that) but then again how am I supposed to think that he gave me an adaptor that its not made for it when it says on the back of it "for Imate - Kjam". Do you guys think thats what burned the **** out of the unit ?
dont forget that some times turns on shows the ROMS numbers and turns off.
No water damage... I think its on warranty... I live in Greece.
Might not be the cradle - it could be it steps down internally to 5v. Use a meter and check what it outputs to the phone. Warranty with XDA's are 2 years to the *original* purchaser. As they are only supplied with an airtime agreement then that isn't you.
Richard
have you tried changing batteries to a new one? Seriously, thats the easiest thing you could do right now and you could actually get results.
Ok this is what I did.
Removed the baterry from the device,
got a 12V 1 Amp power supply that I had lying around and give it a few shots connecting it to the battery giving it an electro shock.
(If you're going to try this be very carefull.<<<< DONT LEAVE the power supply connected to the battery>>>> just give it a few shots 1 second on and off.
That was it.
It started working, device turned on and now its charging (I think) yellow light is on.
I'm going to leave it on for a few hours and see what happens.
Wish me good luck. I'll let you know soon.
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
SmartMan said:
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
Click to expand...
Click to collapse
Hey man, sorry to hear about that.
The best you can do is to claim your money from ebay.
You probably killed it when you pluged in the 12V PSU. That's 230% of the normal Volts! Otherwise sell it for parts.
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
SmartMan said:
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
Click to expand...
Click to collapse
Doubt it. Did you ask the seller for help before opening the phone and voiding the original warranty on the device?
SmartMan said:
ok... this is what happend.
I open the phone and placed and solder a little wire over the fuse.
Click to expand...
Click to collapse
Not a good idea IMO as now the blame is on you as previously he may have been able to get warranty service from the original vendor.
Richard
I did ask.
He is not the original buyer.
what was I suposed to do.... track back 2-3 buyers to find the original... send it to him so he can have it repaired? Anyway it was out of warranty because of the burned fuse that says that some other charger was used with it.
I had a similar thing happen but fortunately not as bad as yours. Twice now my battery has mysteriously drained completely. The last time when I tried to turn the unit on, it flashed the boot screen for a couple of seconds then poof, no more juice. When I plugged it into the USB port, nothing, no lights, no charge, no recognition from Activesync, I thought the unit was fried. I use Tmobile and got to admit they did send me a replacement fairly quickly. Before I packed up my unit I thought maybe I should plug it in using the wall charger and presto, it came on and is working fine. I have no idea what causes this but do know that if the battery is completely discharged the USB port can not over come this to put a charge on.
Same thing happened to me, kind of strange though. The charge was perhaps 70% to the best of my knowledge. I flashed it with Mr. Clean ROM and booted it up.. it came in fine into WM5, then it started the installation of the 3 progs or whatever comes with Mr. Clean.. after the second finished the unit just died *poff*. Screen blank, no responce to power buttons or any other buttons for that matter.
I've tried taking out the battery for different intervals of time, no luck. I've tried using the AC charger, no luck. No lights, sounds, telepathy or matrix ****.. it just lies there like a dummy phone.. hmm what to do. Bought it from a guy in UK (im in sweden) on eBay, don't think I will have much luck there.. even though it's brand new...
Any thouhgts?
I have had this problem - I bought a replacement battery and all is now fine. Another thread in this group states that the battery cannot charge without the OS up - so if the battery is completely discharged then it is impossible to charge through the phone. The only solution seems to be somehow to charge the battery directly - as appears to have been done earlier in this thread.
Chris
p.s. if anyone knows of another way to do it I'd be interested to hear as I'd like to revive my old battery and keep it as a spare
I bought my Orange M3100 about 60 days ago and it has been working well until today. Last night I plugged it in to get charged and this morning I noticed that my alarm didn't go off. When I looked at the phone I saw that the charge light on the phone was red; I had never seen it red befor. When I tried to turn on the phone....Nothing, I tried to do a soft reset, hard reset, remove the battery and the sim card put them all back in....still nothing.
I tried hooking it up to the computer, car charger, wall charger and still nothing. The only time i get anything is when i plug it into power and even then the only thing i get is a red LED light at the top of the phone.
Does anybody have any ideas as to how to fix it??
I really appreciate any help as I paid $575 for this phone 2 months ago.
Thanks,
David
bigtal said:
I bought my Orange M3100 about 60 days ago and it has been working well until today. Last night I plugged it in to get charged and this morning I noticed that my alarm didn't go off. When I looked at the phone I saw that the charge light on the phone was red; I had never seen it red befor. When I tried to turn on the phone....Nothing, I tried to do a soft reset, hard reset, remove the battery and the sim card put them all back in....still nothing.
I tried hooking it up to the computer, car charger, wall charger and still nothing. The only time i get anything is when i plug it into power and even then the only thing i get is a red LED light at the top of the phone.
Does anybody have any ideas as to how to fix it??
I really appreciate any help as I paid $575 for this phone 2 months ago.
Thanks,
David
Click to expand...
Click to collapse
There have been other instances of this problem. I had it once and it eventually came back after lots of fiddling. The last thing I did was to leave the battery out for half an hour - whether it was this that corrected fault I don't know. The issue ssems to be around the battery or circuit that monitors battery. I've not heard a definitive solution other that time!!
Edit: Also not unique to Hermes - seen this on several other phones PDA or otherwise.
Mike
Thanks for responding. I will try that now and let you know if it worked.
**Keeping my fingures crossed**
This happened to a wizard. really frustrating. I just had to exchange. But my m3100 ha sissues charging. sometimes when I plug it in it will behave like it is not plugged in. I fiddle with the plug and wiggle it and nothihng. let it sit and then on comes the charge light...but then some times it goes out. really wonky and scary cause I too paide 650 for my hermes and can't ecahnge it with my provider
Well I waited only 30 min and that didn't work...I will try 2 hours and hope it fixes the problem....
bigtal said:
Well I waited only 30 min and that didn't work...I will try 2 hours and hope it fixes the problem....
Click to expand...
Click to collapse
Darn!!
Curiously had this exact issue with a cheap office mobile a few weeks ago. Nothing would work. As it was chaep I took it apart- nothing loose or such like, put it back together and worked straight off. Not that I'm suggesting you try that!
I still think it will come good but what a frustrating wait. One post I saw was from someone whose TyTN never charged from the day he got it. How's your warranty/guarantee situation?
Mike
Well I am in the US and I bought it from a guy in the UK. I have sent him an email but didn't get a response. I am not sure if Orange in the UK will honor the warranty. As I said it is only 60 days old.
It is very weird. I think I will go to my local Cingular store and try a new battery, maybe that will help. I would rather it be a battery issue than something with the phone itself.
bigtal said:
Well I am in the US and I bought it from a guy in the UK. I have sent him an email but didn't get a response. I am not sure if Orange in the UK will honor the warranty. As I said it is only 60 days old.
It is very weird. I think I will go to my local Cingular store and try a new battery, maybe that will help. I would rather it be a battery issue than something with the phone itself.
Click to expand...
Click to collapse
Sounds like a good idea. (guy in the UK - not a scotsman I hope!!)
Check this link. I know he's talking about car charger but the bit about having charger plugged in whilst soft re-setting might be interesting. Second last post page one:
http://forum.xda-developers.com/showthread.php?t=277742&highlight=reset
EDIT Just tried having mine plugged into charger and removed battery. Light instantly goes red. Suggests your problem most likely battery and not device. Might be worth trying also taking battery in and out whilst connected to charger.
Mike
Mike - Thank you for your help in this issue and the suggestions....looks like we are getting closer to a solution.
I don't have my wall charger here at work but i connected it to the PC USB cable while the battery was OUT, then I poped the battery in and the red light changed to Amber to indicate it is charging. The phone powered up after a soft reset. The battery shows 0% charge even though it was plugged in all of last night. It now seems to be charging, I will wait to see if the battery holds the charge or not.
Now I don't know if the problem is with the battery, charger, or phone
I guess I will be able to narrow it down in a few hours and see if the battery holds a charge.
bigtal said:
Mike - Thank you for your help in this issue and the suggestions....looks like we are getting closer to a solution.
I don't have my wall charger here at work but i connected it to the PC USB cable while the battery was OUT, then I poped the battery in and the red light changed to Amber to indicate it is charging. The phone powered up after a soft reset. The battery shows 0% charge even though it was plugged in all of last night. It now seems to be charging, I will wait to see if the battery holds the charge or not.
Now I don't know if the problem is with the battery, charger, or phone
I guess I will be able to narrow it down in a few hours and see if the battery holds a charge.
Click to expand...
Click to collapse
Brilliant!!!
Sounds good. so the secret here maybe, taking battery out and in whilst connected to charger or usb?
I'm confident it will hold charge and things will be fine as mine is.
Like I said earlier it takes time and in the end it works fine again, BUT what precisely caused it to work again so we can help others? Because like me you've tried quite a few things.
Mike
I just hope that this will not be a regular issue.
What finally worked was:
1) Remove battery
2) Connect phone to charger or USB (USB in my case)
3) Insert the battery while phone is connected to charger
4) Red light should turn Amber
5) Soft Reset
In the 20 minutes or so that it has been charging the battery went from 0% to 10%
bigtal said:
I just hope that this will not be a regular issue.
What finally worked was:
1) Remove battery
2) Connect phone to charger or USB (USB in my case)
3) Insert the battery while phone is connected to charger
4) Red light should turn Amber
5) Soft Reset
In the 20 minutes or so that it has been charging the battery went from 0% to 10%
Click to expand...
Click to collapse
That sounds positive. Well if my experience is anything to go by I've only had it once in 4-5 months.
With your permission I think this may be worth a spot on the Wiki. I'd be happy to use your points above and also Cieplowski's points which appear similar but have a couple of other observations, and put these up as potential answers to this not uncommon issue.
I would not do this until over the weekend just to see how you get on, though I have every confidence.
Mike
I think putting it on the wiki would be an excellent idea.
Right now it is at 70% charge so things are looking good....
I will post back on Monday and let you know how the weekend went
Thanks again,
Dave
I went on holiday recently, leaving my Wizard (02 Mini S) at home but I forgot to put it on charge. Now I have returned the phone is dead and will do nothing. Left it on charge (no charge light showed mind you but charger was plugged in and switched on) but still no signs of life. Any ideas please people?
maybe a minor problem -- dead battery?
Li-on battery doesn't like full flat. Chances are, you probably left it when the battery is low, and once you came back, it went to the 'bottomless pit'.
Anyway, there is a way to jump start it, by using a higher voltage source and spark it then charge it as normal. I dont remember the voltage use ,but you can have a search around here. Usually with people flashing their ROM, failed, left the phone around, and battery went dead.
heard of this happening with pocket pcs and phones alike when both backup and main battery are depleted.
Apparently one fix is to take battery out leave for a while (an hour maybe) and then put back in and put it straight on charge.
if that doesnt work you could try seeing if you get any resonse when plugged into your pc with the usb.
It could always be zecoj says a dead battery.
I have this exact problem with my old ipaq but just havent got around to buying a new battery yet as the battery out trick didnt work.
Hope you get it running again quicky.
hanmin said:
Li-on battery doesn't like full flat. Chances are, you probably left it when the battery is low, and once you came back, it went to the 'bottomless pit'.
Anyway, there is a way to jump start it, by using a higher voltage source and spark it then charge it as normal. I dont remember the voltage use ,but you can have a search around here. Usually with people flashing their ROM, failed, left the phone around, and battery went dead.
Click to expand...
Click to collapse
found out about this one on my travels looking for a fix for my ipaq. lots of guides suggested stripping cables from a usb cable but im not all that happy doing that myself!
I cant see it being the battery, phone is only 11 months old for a start and it held its charge no prob before I went away. I have tried plugging it into the Pc and wall, no dice. Will try car charger cradle later and as we speak battery is out of phone for one hour as suggested so will see how that goes. Damn these so called 'smart' phones that cant even tell when the charger is plugged back in lol. Not so smart after all eh! No smart remarks about me not being smart enough to charge it while on hols either!!!!!
iirc its because they need a little charge in able to charge which is silly really. And allthough the battery is only 11 months old and would otherwise work fine ive heard of them breaking because of being left to run out.
woo-hoo!!!!! Car cradle attached to a battery charger on boost and bosh!! In there like swim wear!!! I have breathed life back into her again!!! Cheers guys, up and running!!! Sweet as. Yes, Im a bit happy.
Hi there,
me step-dad gave me his S7 Edge for repairing.
The problem is the following(as far as i understand)
The phone is totally stock, he made the stock update
This failed many times at ~80%
He asked for warranty repair(one year old) but the seller told him, that it is impossible because the glas pannel has a little crack which must be repaired(~200€) first which seems bull**** to me.
Now phone does not even respond.
I tried forced reboot and tried to get to bootloader and recovery with no luck and no sign of life
The phone does not seem to charge at all, no charging light(is there a led indicator?) and no screen responce
I took it with me and the original charger consumes only 1.6 watts with the phone connected which is ~7 mA
i will try to charge it for the next twelf hours and hope it is just a safety mechanism for undervolted devices
are there any advices what to do next if the device still does not charge nor show any sign of life?
11 hours later still no lifesign. powerusage of the charger is still at 7 mA. Who the hell thought it was a good idea to seal smartphones make it impossible to remove the battery? in old time if the battery was to low you just had to give a defibrilation with a 9v battery for a few seconds and most of the time it came back to life....
Anyone has an idea?
Does your pc recognize your phone as a device?
Sadly not. That would be too easy. It is totally powered off i think, the usb port does not show any powerdrain too, like the wall connector.
I think that the battery is undervolted because of the frozen update.
I know from old mobile phone that the charging process needs a minimal voltage