Active Sync "time out" "not responding" - JAM, MDA Compact, S100 General

Hello,
I'm using my Jam for a while now with great pleasure, and active sync via bluetooth as well. I have rom 1.11 installed. A while ago i tried something new with bluetooth, it didn't work out that, and active sync didnt work anymore (via bluetooth) So I reinstalled it again, after that the problem started. If I connect my jam to the pc using the usb-cable it connect immediately, and I can browse my jam using Pocket Controller. But active sync doesnt start synchronizing right away, actually the whole program freezes. If i look in the task manager it says: Active Sync - Not Responding. Then I wait a minute or two and it starts working again, synchronizing etc. Anyone has an idea about this?

No one?

Related

Active Sync Probs

Hi!
I have set my ActiveSync in options that it should only snyc on connection and set schedule to manual. But when my XDAII is in its cradle and the PC is running, the device turns on and performs a sync about every 15 minutes. How can this be avoided?
Thanks for help.
Dominik
there is such an option
i just cant recall if it's in activesync on the pc
or activesync on the xda
Try this:
On activ sync on the pc
open up options go to shedule and set server also to manually. see if this work
Hi!
I have already set server option to manual, but that doesnt help.
The problem is, that the XDAII turns on, syncs and doesnt turn off after 5 minutes like I told it to do in the xda settings. It just turns off the backlight, keeps on and starts to sync again after 15 minutes.
Are there any Active Sync options on the XDA itself anyway?
Thanks for help
Dominik
I have the same problem like you.
XDA2 syncronize and then, after about 1 minute it disconnect.
and you are using the 3.7.1 version ?
the older ones are kinda strange
Hi!
I use the 3.7 which came with my XDAII.
Any differences to 3.7.1?
If so, where can I get it?
Best regards
Dominik
Yes, I'm using 3.7.1
I performed a full reset and my PC runs WinXP.
You can find ActSync 3.7.1 at http://www.microsoft.com/windowsmobile/resources/downloads/pocketpc/activesync37.mspx
When I try to make a backup during this process the connection shut down and show following msg "Connection to device was broken during backup. The operation was canceled. Your backup file has been returned to its previous state."
I don't know what I do?
I forgot. I'm using a XDA usb cable on my XDA2 maybe this is the problem. What do you think?
When I'm using the cradle everything is perfect.
I bought the XDA usb cable in order to charge XDA2 while on the road with usb cigarret lighter adapter.
Hi!
I have updated to 3.7.1, but the non-scheduled regular syncs problem remains.
I think this may also be caused by WinXP because when I deinstalled Active Sync, Windows kept checking the connected XDAII every now and then, trying to establish a connection. As I have set ActiveSync to "sync at connect", this regular connect may be what Windows does.
What do you think?
Dominik
Are you using the original cradle/cable? I think the XDA usb cable doesn't works with XDA2 except as a charger.
Hi!
Original cables for me.
Cu
Dominik

Activesync'ing causing slowdown-to-freeze of Wizard

I have done a hard reset just to check this out, but when I am syncing I get a slowdown on the wizard that persists when disconnected from the USB cable. I then have to soft reset and all is well again until I connect.
I have to admit I am not running SP2 on the XP machine I sync with.
Anyone found this or found a solution?
Thanks,
Joe
I have exactly the same. But with XP SP2 on the PC and Norwegian ROM on the Wizard
Same here.
First sync after Softreset works great. 2nd sync normaly slows down device.
(AS 4.1, Win XP SP2, qtec 9100, 1.3.7.12 NOR)
Thilo
Yes you're right. That's how it works.
Anyone else? If enough people have the problem then maybe we can either put pressure on M$/HTC to tell us how to workaround it or alternatively a guru may take pity on us :lol:
Joe
Have only experienced this issue when the synch is hanging and I end up disconnecting the device during the synch. Only solution to that I have found is to close the comm managers for activesync in the task manager before disconnecting and then everything is fine. As to getting someone at M$ to take notice...... lets face it activesync 4.1 is a pile of junk only exceeded by 4.0. Wm2003 and 3.7 just worked. If M$ can't develop an interface between a piece of M4 software and another piece of M$ software without the device having to be soft reset (or the PC rebooted) every third synch then they ought to be put down.
Same problem here with SP2 and Qtek WWE Rom.
The first sync works well, but if i want to sync for a 2nd time i have to reboot either the Wizard or the pc.
Well, turn of events. I did a hard reset as I said, and have installed only spb gprs monitor, ae button plus, ms reader, gsplayer, vito tube london thingy and tomtom.
so far it hasn't done the crash thing. many syncs down the line and no slowdown.
so could it be software related?
did the people here have tcpmp?
what are you running if you also suffer from this problem?
joe
I find it happens if I accidentally press the power button whilst connected - this disconnects the XDA mini S and when I turn the power back on Activesync seems to repeatedly display 'connecting' and the XDA becomes slow to the point of useless.
and i spoke too soon, it's happening again :-(
same here, my Qtek 9100 1.6.7.1 WWE nearly stop respond while activesyncing....
devros said:
I find it happens if I accidentally press the power button whilst connected - this disconnects the XDA mini S and when I turn the power back on Activesync seems to repeatedly display 'connecting' and the XDA becomes slow to the point of useless.
Click to expand...
Click to collapse
And I spoke too soon. Seems that after every activesync, my Mini S is now requiring a soft-reset - WTF?
Only started today...?
Si.
Same thing happens to me, it's so slow to sync on the pc, but the only solution i found to not make your phone slow after syncing is not to disconnet or switch your phone off when it is syncronizing, as soon as you plug it in to your pc, leave it until it has fully synced, once done you can disconnect it and it will work fine, if you disconnect it in the middle of a sync it will be slow and you have to reset it, either way active syncing to the pc is still very slow...so there is a problem indeed...it's the same for active sync 4.0, so it's a problem with the phone I believe, I had an XDA2s upgraded to WIndows Mobile 5.0 and that was working fine with Active sync 4.0, no slowdown at all at synced very fast so it's not OS related..
Just installed the Qtek ROm wiht the AKU2 update adn the device seems much faster and best of all no slow active sync, works perfectly no crashes whatsoever...
Where did you got one with AKU2 already? :shock: I want it I want it I want it!
Same problem here with the Cingular 8125
Activesync slowdown
I have been doing a scout around and it appears to be a problem with things in the today screen. Unfortunately the only workaround (as i seem to have tested quickly) is to untick everything from your today screen and it wont slow right down and freeze.
BUMP!
I've encountered this problem in a big way after trying to sync my PC with Outlook.
- It syncs when you plug it in perfectly
- It stays in sync if you leave it plugged in
- If you unplug it and soft reset before reconnecting then it's fine
- If you plug it back in, XDA goes s-l-o-o-o-w and then freezes and will NOT re-sync (although you can still explore it!)
Obviously that's not acceptable... you can't be expected to reset your phone every time you disconnect it to make a call or whatever.
HOWEVER you're right - it does NOT hang if you remove all the Outlook items (messaging, tasks, calendar) from your today screen
That's my current fix to the problem although i see it more as a temporary workaround... the today screen is useful and the device looks dull with no menus on the default page.
Has anyone managed to fix this in any other way?
Just to add to that... after extensive syncing and rebooting I can confirm that you're OK to have the date, the battery power meter and the device locked/unlocked tools on the screen... and it will still synch okay. I reckon the personal info will probably work as well.
Anything other than that and you'd better enjoy soft resetting because you're going to be doing it a lot.
Anyone know who at Microsoft I would email about this?
[email protected]
same with me... though I had not correlated this with any items on the today screen... but many times I have noted that I need to reboot after syncing and removing the usb cable.. I can't get to resync..it says connecting on the pc but never connects...
I have so many problems with ActiveSync it's not funny any more....
I never had THIS many problems with WM2003SE and AS 3.8, now I get lock ups on both machines, regularly not sync'ing at all for no reason, WM Player on the PC crashing (I sync my music to a mini SD card) etc etc.
I have re-installed both PC AS and complete re-instal of WM5 (Both 1.6.x.x and 2.8.x.x) both have issues though not quite so bad with 2.8.x.x
C'mon MS, get your act together.
If this many users are having the same problems it isn't because we are ALL doing something wrong its your poor software. This is a fundamental item of these devices and to have it as tempramental (Is that spelt correctly??) as this is not acceptable. This facility needs to be "Plug and Play" not "Plug and Pray". They must realise this during in-house development of WM5 as they surely use it for their transfers??!!?
Oh, and bring back the f**king network sync, I used to use my device on the road simply sync'ing via GPRS to my always on PC or in the home via WiFi. Now I have to purchase a full Exchange Server??? I think not!
Hmmm, WM5, two steps forward one step back?
SORRY, rant over now....

Active Sync - Cant get it going.....Arggghhhhhh!!

Hello
Bought XDA mini s from 02 yesterday. Installed the softrware that came with the mini s.
Active sync installed, plug the usb cable to laptop and to phone and nothing happens. Laptop showing the device is installed and detected but no connection made to the active sync. The active sync icon just keeps on spinning and nothing happens.
So, uninstall and reinstall active sync (a number of times) and doesnt work. Installed the new version 4.1 from microsoft website (link provided on one of the thread here) and that didnt work either.
Getting really frustrated as I have tried everything, reboot laptop, pluggin usb cable to different usb ports on the laptop, switching phone off and on, etc.
Please help.
Andy
This can help you
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
Thanks a lot for the link, will take a look later.
First read is that it may be affected by my trendmicro software.
Will post how i get on later.
Cheers
Andy
Finally, after updating my virus software to allow active sync going through its 'path' the thing finally works. Thanks Carmi!
2 question:
1. after sync'd with phone, it has become very slow and crashes all the time i change program or something. why?
2. i have over 200 contacts on outlook, they dont seem to have sync'd over to the phone. any idea why. I only have whats on my sim card?
Thanks
Andy
did you mark to sync contact (on the PC)?
if yes - add a contact on the device - after Sync check if Outlook (on PC) have it?
You done it again, Carmi. It is working well now.
Cheers
Andy
I glad to hear that

Active Sync Disconnects Randomly

I flashed my Hermes to the LVSW ROM and it works perfectly except for one thing. When I plug my device in, it syncs up perfectly...but after 5 minutes or so, I hear the disconnect from active sync sound. After that, no matter how many times I plug it back in, try to search for the device, enable active sync through communication manager (which fails)...It just won't reconnect. Restarting my computer seems to be the only way to get it to recognize my phone again.
I'm using XP, Active Sync 4.5, LVSW ROM.

Activesync problem: "Getting Started Disc"

Hi!
I'm new to Universal, but I'm getting along with most of the features.
The only problem is: I cannot sync using WM6.
The problem:
I plug the USB in, the PDA connects, Activesync (on PC) starts and setting up itself... and stuck! When I check the AS on my Universal, it says:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC:"
And then something about Exchange Sync.
The connection is OK, the device gets IP, and so on.
I installed the original (4.1) AS, but (no surprise) it cannot sync with WM6.
Must I revert to WM5? I don't want to...
Anyone any sollution?
Install Version 4.5 of ActiveSync! Only this one is able to sync with WM6!
Look here!
Sorry, I didn't emphasize that I have AS 4.5 installed.
This way goes the message like I wrote.
So thank you for your reply, but sadly, this is not the sollution.
(I installed/uninstalled AS several times in the last two days... But for WM6 4.1 isn't good, for 4.5 it says use the GS Disc... The only way out (as I think) is to go back to WM5 to use 4.1... But that way I will miss some new stuff from Crossbow.)
Almost solved
Hope somebody still reading or finding this topic.
What I discovered that the error message mentioned was not because of the wrong ActiveSync version. It was because the AS on the PDA cannot communicate with the AS on PC. I explain. I flashed WM5 back and installed AS 4.1, but the error message was still there. But the text went like "install ActiveSync on PC..." So it connects, gets IP, but cannot see that AS is installed. And the sollution?
Bluetooth sync
Yeah, AS over BT works. Connects, syncs without problem. I think I'll have to stick to that option.
Why doesn't it work over USB?
Switched the cable -> still no luck. Tried WM5torage with USB -> it works!
So it looks like it's a software problem, just a rare case (?). I'll work with the troubleshooter later, until than: BT.
Good day to all.
homa said:
Hope somebody still reading or finding this topic.
What I discovered that the error message mentioned was not because of the wrong ActiveSync version. It was because the AS on the PDA cannot communicate with the AS on PC. I explain. I flashed WM5 back and installed AS 4.1, but the error message was still there. But the text went like "install ActiveSync on PC..." So it connects, gets IP, but cannot see that AS is installed. And the sollution?
Bluetooth sync
Yeah, AS over BT works. Connects, syncs without problem. I think I'll have to stick to that option.
Why doesn't it work over USB?
Switched the cable -> still no luck. Tried WM5torage with USB -> it works!
So it looks like it's a software problem, just a rare case (?). I'll work with the troubleshooter later, until than: BT.
Good day to all.
Click to expand...
Click to collapse
in your first post you said you cannot sync at all using wm6... and then in the next post you said you can sync using bluetooth... seems like you already found the solution to your problem... use BT...
just a thought though... if BT sync is really working and usb is not.... then there's a problem with your cord... otherwise, its the software.... its either activesync version... or a firewall is blocking a port that prevents the sync during usb connection
Thanks for reply.
I tried swithing the cable (so use another miniUSB) but that's not a problem. And WM5torage works, so...
Firewall could be wrong, but I don't have problems with other PDAs, so I think it is other software...
Anyway, yes, the sollution for me is BT. I use it since than, but until I realised that only USB is not working... I spent days with this, just because before the first succesful sync, AS only tells you: "use the AS from the CD..."
It should say: "Connected, but cannot sync. The problem COULD BE wrong AS version..."
So yeah, BT rox...

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