Active Sync Probs - MDA II, XDA II, 2060 General

Hi!
I have set my ActiveSync in options that it should only snyc on connection and set schedule to manual. But when my XDAII is in its cradle and the PC is running, the device turns on and performs a sync about every 15 minutes. How can this be avoided?
Thanks for help.
Dominik

there is such an option
i just cant recall if it's in activesync on the pc
or activesync on the xda

Try this:
On activ sync on the pc
open up options go to shedule and set server also to manually. see if this work

Hi!
I have already set server option to manual, but that doesnt help.
The problem is, that the XDAII turns on, syncs and doesnt turn off after 5 minutes like I told it to do in the xda settings. It just turns off the backlight, keeps on and starts to sync again after 15 minutes.
Are there any Active Sync options on the XDA itself anyway?
Thanks for help
Dominik

I have the same problem like you.
XDA2 syncronize and then, after about 1 minute it disconnect.

and you are using the 3.7.1 version ?
the older ones are kinda strange

Hi!
I use the 3.7 which came with my XDAII.
Any differences to 3.7.1?
If so, where can I get it?
Best regards
Dominik

Yes, I'm using 3.7.1
I performed a full reset and my PC runs WinXP.
You can find ActSync 3.7.1 at http://www.microsoft.com/windowsmobile/resources/downloads/pocketpc/activesync37.mspx

When I try to make a backup during this process the connection shut down and show following msg "Connection to device was broken during backup. The operation was canceled. Your backup file has been returned to its previous state."
I don't know what I do?

I forgot. I'm using a XDA usb cable on my XDA2 maybe this is the problem. What do you think?
When I'm using the cradle everything is perfect.
I bought the XDA usb cable in order to charge XDA2 while on the road with usb cigarret lighter adapter.

Hi!
I have updated to 3.7.1, but the non-scheduled regular syncs problem remains.
I think this may also be caused by WinXP because when I deinstalled Active Sync, Windows kept checking the connected XDAII every now and then, trying to establish a connection. As I have set ActiveSync to "sync at connect", this regular connect may be what Windows does.
What do you think?
Dominik

Are you using the original cradle/cable? I think the XDA usb cable doesn't works with XDA2 except as a charger.

Hi!
Original cables for me.
Cu
Dominik

Related

JasJar USB connection problem - please help

I 'suddenly' am unable to have my JasJar connected to Activesync. I have been successfully connecting the last two weeks and did not cahange anything to the PC's set-up.
I killed my antivirus and have no firewall software running.
I have a direct USB connection to my Laptop (no usb hub).
I have tried both Activesync V4.0 and V4.1.
I have deleted all partnerships to get a fresh start.
I have also tried to delete the PPC in the PC's device manager and connect again (I did notice the PPC was listed under the network adapters only, nothing was listed under the USB section).
Nothing seems to help and I am really desperate since I can not sync anything anymore now.
Any suggestions are more than welcome !
Thansk in advance,
Paul
have you tried another PC ? at least this way you can be sure that everything is ok .
I am travelling and will not have any access to another PC before the WE.... I did try another cable but got not lucky..
It does seem to work on another PC.
Anybody any suggestion as to what else I could try to make it work again?
firewall?, thats my pain on my work lappy, i have to vpn into work and that blocks my JJ, i get connecting but no connected, all i can do is disconnect from work which then opens the activesync ports back up. check 7438 and 5679 on your firewall
After a week with AS 4.0 I suddenly found that the only way I could get it to work was to soft reset the Jas Jar while connected. I'm guessing you've already tried that though...
yer, i forgot to say, i can only sync when my JJ has been off for 10+ seconds, if on i get a uab device error if off i connect no problems, this kinda leads me to think that the usb port is in a different mode when on to when on standby, but the usb hosting of devices appears not to be the reason
Carnivor said:
yer, i forgot to say, i can only sync when my JJ has been off for 10+ seconds, if on i get a uab device error if off i connect no problems, this kinda leads me to think that the usb port is in a different mode when on to when on standby, but the usb hosting of devices appears not to be the reason
Click to expand...
Click to collapse
I have the same problem. Get a kind of "USB not recognized" when the jasjar is on/open".
I close the Jasjar after having taken the USB out of course.
Then, after a while ( You say 10 seconds) it works fine and Activesync starts the job.
I can live with it. No soft reset needed.
Very positive to me is the fact that I can also connect to a USB HUB. So no need to plu it directly in my portable.
After connection I can open my little toy. (Gush how I love this thing)
Huib
Yes I have the same problem I only synk when the jasjar is turned off. Most probably one of the reasons apart from firewall issus is office 2003. They said to me from club-imate support that we need the newest office 2003 with sp1.

ACTIVE SYNC PROBLEM - WON'T CONNECT

My new M5000 syncs fine with my office PC. When I try to sync at home the device isn't found and so no partnership is set up. Strangely, it establishes a LAN Connection when I try to connect. Anyone got any suggestions ? I had no such prolem with my Qtek 9090.
update to the latest active sync version
I'm using 4.1 which as far as I know is the latest !
I installed 4.1 to connect with another phone, and it stopped working with the universal, with very similar symptoms, it registered as a lan device. I had to downgrade to 4.0 in order to get it to sync correctly.
Also, try rebooting the 'puter, and plugging the USB cable directly into the first hub, not a downstream hub.
Also, what is the state of your battery when you try? I found that the charge current required sometimes when the battery is low is too much for one of my hubs, causing it not to identify correctly.
Thanks for that Coldpenguin. Battery is full, I've tried re-boot, re-install, different USB points all to no avail. I've got 4.0 (I think) at my office so I'll give that a try on Monday. Thanks
Re ...
Dear All,
I've the same problem with SVP M5000, so any ideas?
http://wiki.xda-developers.com/index.php?pagename=UniversalFAQ
Re ...
I try this, but my START and STOP buttons are inactive in all positions.
Taiseer999. Tried that, made no difference, still won't connect !
Do I feel stupid. My Firewall wasn't letting it through. Disabled F/W and hey presto - perfect. F/W now configured to allow Active Sync and all is well. Thanks to all for advice.

ActiveSync

I have read a lot of the comments on ActiveSync 4.1 and the different things to try to get it to connect over USB ... I'm amazed!
I've Just 'upgraded' from a XDAIIs with ActiveSync 3.8 and used to have this connected all day on my desktop at work via USB cradle and sync over WiFi at home.
Very dissapointed at the moment ... was shocked to see that sync over WiFi is not supported (and I don't have BlueTooth and don't want a dongle) I've tried loads of suggestions from here ... disable firewalls, ensure TCP/IP setting correct etc and nothing seems to work.
The only thing I have found is that the XDA Mini S needs to be 100% charged and have a green light when connected to the USB cable, The USB 'not' connected to a hub (unlike my XDAIIs) and ActiveSync NOT running on the Mini S (i.e. perform a soft reset or use task manager)
Then ... and only then can I get it to sync ONCE. That combined with 'NO' cradle makes it a pretty useless business device unless you run a sync server.
ActiveSync 4.1 and Mobile5 have even stopped me from syncing my XDAIIs as a 'guest device' as ActiveSync 3.8 is not allowed to be kept on the laptop
I'm not even going to venture into installing TomTom on this! I'm sure thats a whole new kettle of fish!
if anyone has any further suggestions I'd be gratefull .... otherwise, here's hoping a future ActiveSync 5 or Mobile5 ROM upgrade is going to sort all of these issues.
Rich :evil:
Mine worked by enabling my local area connection although i have no local network, my laptop has a socket and windows firewall is disabled and zone labs firewall = added activesync to list of accepted programs. Works every time now

Activesync problem: "Getting Started Disc"

Hi!
I'm new to Universal, but I'm getting along with most of the features.
The only problem is: I cannot sync using WM6.
The problem:
I plug the USB in, the PDA connects, Activesync (on PC) starts and setting up itself... and stuck! When I check the AS on my Universal, it says:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC:"
And then something about Exchange Sync.
The connection is OK, the device gets IP, and so on.
I installed the original (4.1) AS, but (no surprise) it cannot sync with WM6.
Must I revert to WM5? I don't want to...
Anyone any sollution?
Install Version 4.5 of ActiveSync! Only this one is able to sync with WM6!
Look here!
Sorry, I didn't emphasize that I have AS 4.5 installed.
This way goes the message like I wrote.
So thank you for your reply, but sadly, this is not the sollution.
(I installed/uninstalled AS several times in the last two days... But for WM6 4.1 isn't good, for 4.5 it says use the GS Disc... The only way out (as I think) is to go back to WM5 to use 4.1... But that way I will miss some new stuff from Crossbow.)
Almost solved
Hope somebody still reading or finding this topic.
What I discovered that the error message mentioned was not because of the wrong ActiveSync version. It was because the AS on the PDA cannot communicate with the AS on PC. I explain. I flashed WM5 back and installed AS 4.1, but the error message was still there. But the text went like "install ActiveSync on PC..." So it connects, gets IP, but cannot see that AS is installed. And the sollution?
Bluetooth sync
Yeah, AS over BT works. Connects, syncs without problem. I think I'll have to stick to that option.
Why doesn't it work over USB?
Switched the cable -> still no luck. Tried WM5torage with USB -> it works!
So it looks like it's a software problem, just a rare case (?). I'll work with the troubleshooter later, until than: BT.
Good day to all.
homa said:
Hope somebody still reading or finding this topic.
What I discovered that the error message mentioned was not because of the wrong ActiveSync version. It was because the AS on the PDA cannot communicate with the AS on PC. I explain. I flashed WM5 back and installed AS 4.1, but the error message was still there. But the text went like "install ActiveSync on PC..." So it connects, gets IP, but cannot see that AS is installed. And the sollution?
Bluetooth sync
Yeah, AS over BT works. Connects, syncs without problem. I think I'll have to stick to that option.
Why doesn't it work over USB?
Switched the cable -> still no luck. Tried WM5torage with USB -> it works!
So it looks like it's a software problem, just a rare case (?). I'll work with the troubleshooter later, until than: BT.
Good day to all.
Click to expand...
Click to collapse
in your first post you said you cannot sync at all using wm6... and then in the next post you said you can sync using bluetooth... seems like you already found the solution to your problem... use BT...
just a thought though... if BT sync is really working and usb is not.... then there's a problem with your cord... otherwise, its the software.... its either activesync version... or a firewall is blocking a port that prevents the sync during usb connection
Thanks for reply.
I tried swithing the cable (so use another miniUSB) but that's not a problem. And WM5torage works, so...
Firewall could be wrong, but I don't have problems with other PDAs, so I think it is other software...
Anyway, yes, the sollution for me is BT. I use it since than, but until I realised that only USB is not working... I spent days with this, just because before the first succesful sync, AS only tells you: "use the AS from the CD..."
It should say: "Connected, but cannot sync. The problem COULD BE wrong AS version..."
So yeah, BT rox...

Can't connect to Active Sync

IPL: XX.000
OS 5.2.19214
machine can't connect to active sync, orange light constant on. When check under power, it indicates that machine is under charge however, machine is not connected to any usb source.
I've been trying for @ least 10 hrs combined trying to fix it. Any help will be greatly appreciated. -Thanks
Ur have you checked whether ur firewall is blocking the connection?
Try unchecking start>settings>connections>usb to pc.
WM5 or WM6 Software ?
notify service
if you set the automatic starting of notify.dll to manual, then activesync wont start
Uninstall and install again Activesync
Try uninstalling activesync and installing it again. It worked for me.
do you mean your led constantly orange even if it's not connected to usb/power? try this: take the batery out for few minutes & put it back it & turn it on. could be a battery problem.
Are you using the original USB cable?
I had the same problem until I realize I was using an old cable of an external usb disk. You need one with the small cylinder near the phone side or it won't sync (but it will charge without any problem).

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