Database Users

text messaging broken on XV6800?

I've got a stock XV6800 on Verizon that's suddenly developed a problem with text messaging. Basically it won't let me read or send text messages. I can see existing messages in the Inbox. But when I click on one of them and open it there's nothing shown. The To, Sent, Callback and body of the message is empty. Likewise when I hit reply (or try to compose a new message) the fields cannot be edited. What gives?
I've not loaded anything new on the phone for quite a while, nor have I tweaked any settings. I've made it a habit to load everything on a 2GB SD card anyway, but it fails to work even without the card being inserted. I've, of course, tried this after rebooting the phone (both by pressing the reset switch along with removing the battery, neither affected it).
I'd like to upgrade the ROM in it but would prefer to get this fixed before making matters possibly worse.

You either need to hard reset the phone, or update the rom.
A rom update wipes the phone and installs a brand new radio / OS. since what you have there is likely a software issue.. this will fix it.
I find DCD 3.2.5 way more stable than the stock rom.
If you update, PLEASE READ THE INSTRUCTIONS or you will be back here with major problems or a bricked phone.
If you follow the instructions.. it's hard to screw it up.
If you are unsure... Read the instructions, then make a list of what you PLAN to do and the order and method you'll use and either post it or PM me.. You should get an answer or feedback as to whether it's going to be the best way.

PIMBackup

Hi all. I have a bit of problem with PIMBackup.
Recently, I was using Stock ROM for my HD. I have PIMBackup install and backup everything before I moved on to Dutty's v3.4 ROM.
After successfully flashing my ROM, I restore back everything and at first, seems all normal since the restoration success. Just now, I find out that my Inbox didn't soft out properly. Say I'm person A and got another person B.
It will sort out all my sent message in one time, and the person B one time. How should I do now?

try to restore the sms only
not all
it should work

Screen color problem when restoring backup after ROM upgrade

My problem started yesterday after restoring the backup i had made with Sprite Backup 6.5.4 built 8 before the ROM upgrade. When the ROM upgrade was finished everything looked OK but after the backup restoration was finished the device was restarted and everything appeard in 8 color or something like that, the only way it got fixed was when i made a call and the screen went off after the call when i turned it on again everything was looking ok, but every time i restart the device everything looks 8 color again and gets fixed when i make the call. I also noticed that if the screen doesn't go off when i make the call it doesn't get fixed.
*The ROM upgrade was downloaded from the official site of HTC Europe http://www.htc.com/europe/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
*The backup was made with migration option on and restored with migration Level 1 option when prompted "Use Level 1 if you are restoring to the same device but different ROM versions" it said.
So i don't think the problem is with the ROM but when i restored the backup file some driver file or system file was overwritten and messed up the graphic settings.
If someone has the same problem and have fixed it please reply, this bug really breaks my nerves.
In the files attached you can see how a picture should look and how it looks on my Blackstone screen.

this is most definitely a flash rom problem
it has been discused under rom threads, but i can't remember now which one
i suggest to read the dummies guide and reflash your rom respecting all instructions
good luck!

TheOnlyPsycho said:
My problem started yesterday after restoring the backup i had made with Sprite Backup 6.5.4 built 8 before the ROM upgrade. When the ROM upgrade was finished everything looked OK but after the backup restoration was finished the device was restarted and everything appeard in 8 color or something like that, the only way it got fixed was when i made a call and the screen went off after the call when i turned it on again everything was looking ok, but every time i restart the device everything looks 8 color again and gets fixed when i make the call. I also noticed that if the screen doesn't go off when i make the call it doesn't get fixed.
*The ROM upgrade was downloaded from the official site of HTC Europe http://www.htc.com/europe/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
*The backup was made with migration option on and restored with migration Level 1 option when prompted "Use Level 1 if you are restoring to the same device but different ROM versions" it said.
So i don't think the problem is with the ROM but when i restored the backup file some driver file or system file was overwritten and messed up the graphic settings.
If someone has the same problem and have fixed it please reply, this bug really breaks my nerves.
In the files attached you can see how a picture should look and how it looks on my Blackstone screen.
Click to expand...
Click to collapse
Be very careful when using backup software. When restoring information from a backup, you are restoring old registry settings when may be incompatible with new rom. I only use backup tools like this for contacts/emails etc. Not for anything else. Best backup tool for restoring apps, games registry tweaks, settings etc is SASHIMI
Basically you have upgraded your device to a newer rom which is most likely based on a different build, manila version or from wm6.1 to wm6.5..........and when you perform a restore you are replacing the new registries with older non-compatible registries which is most likely causing your issue.
If you perform a hard reset all colour issues will have gone.

SitRep: the screen gets back to normal colors if i turn it off and on, not just when i make a call, so my mistake.

I have the same problem. I flashed the official ROM update and restored files using SunnySoft Backup Manager. I find that I can restore the colours to their normal state by quickly switching off and back on at the first password screen.
It's a bit of a pain but does not seem to be otherwise detrimental. It's better than having to re-install my software from scratch.
Stefan

HTC Touch HD fan
i have same problem. I unlocked my device and installed an Arabic version ROM instead of the original (purchased from UK).
the HTC icon and windows 6.1 start page colors became like the diffence in the above photos!
the strange thing that if i turn off and then turn on (even if for less than a second) it will become normal!
my old settings were:
ROM version: 1.56.405.1 (43972) WWE
ROM date: 03/06/09
Radio version: 1.13.25.24
Protocol version: 52.62.25.34U
my current settings showing the problem are:
ROM version: 1.14.415.2 (32434) WWE
ROM date: 12/23/08
Radio version: 1.10.25.25
Protocol version: 52.57.25.30U
ExtPkg version: 1.14.415.2
anyone can help.

I Know its an old Thread but i got the same problem after Flashing my HTC Touch HD(German Version) with the ROM "Dusk-Evo v1.08 WM Leo 2.07_2.5.20113626.0" Version 1.07
Hope you can help me,to fix it.
And an other Question,can i normaly Update to version 1.08?
And whats the Different between "grzegorz10_Dusk-Evo_v1.08_24001" and "grzegorz10_Dusk-Evo_v1.08_24001_CHS" ?
I Realy hope that you can help me with my problems.
And i'm sorry for my bad English,but i'm German

i have same problem in arabic language
maybe. agency can repair this problem
who agency for saudi arabia ?
i am bought it from jarir bookstore

did someone know how to repair this problem?
i have same problem after some rom update eror...

To fix this issue just downgrade HSPL....
http://forum.xda-developers.com/attachment.php?attachmentid=137965&d=1229498849

idiotic question about flashing and reported ROM versions....

Hey,
a while ago I flashed from 1.48 to 1.66. After that, the soft reset bootup screen, bootloader, and after a hard reset it will report my device as running 1.66.
But as soon as I use SPB backup, it changes the "device information" entry to 1.48. Soft reset bootup screen still reports 1.66.
I didn't think too much of it really -- mostly because I figure this would be a good way for me to know what my original ROM version is anyways.
Until I installed a new radio ROM with CustomRUU. The program detected my device as a 1.48 device, not 1.66.
My concern is that this may mean some restrictions with regards to flashing in the future.
So...is there any way to change this? Do I need to change it at all?

when you change rom you shouldn't restore registry in the same way as you do after a normal hard reset.
I don't use them myself so I can't advise further but that's the reason.
its unlikely to cause many serious problems, being a standard official upgrade.

samsamuel said:
when you change rom you shouldn't restore registry in the same way as you do after a normal hard reset.
I don't use them myself so I can't advise further but that's the reason.
its unlikely to cause many serious problems, being a standard official upgrade.
Click to expand...
Click to collapse
Yeah. SPB Backup has a restore mode called "force ROM upgrade mode" and I would've thought that that would be sufficient.
It's been stable otherwise though so I'm not too concerned. Just find it interesting that the ROM version is being reported by data stored in the volatile RAM rather than the ROM itself.

HTC ROM Upgrade for O2

Hi all,
I'm contemplating updating my ROM from the o2 stock 1.43 to the recently released 1.72 ROM via the HTC website. If all goes to plan, I may be tempted to flash a custom ROM in the not too distant future.
However, a piece of info on the HTC website has slightly unnerved me. It is as follows: The update will take up to 30 minutes, DO NOT interrupt the update process, make/receive phone calls, disconnect the device from the PC, or press any buttons until the process has been completed.
It's the make/receive phone calls bit that I'm worried about. Obviously I ain't gonna make a phone call while flashing, but how can I stop anyone from calling my number during the flash? And if someone were to call me during the flash would I end up with a bad flash and a possible bricked phone?
Please reassure me guys cos' until so, I ain't attempting it.

RoN_HD2 said:
Hi all,
It's the make/receive phone calls bit that I'm worried about. Obviously I ain't gonna make a phone call while flashing, but how can I stop anyone from calling my number during the flash?
Click to expand...
Click to collapse
Take your SIM card out.
It's worth it,There are many benefits to the official ROMS later than 1.43
Don't worry too much, the reflash is relatively safe and straightforward.
HTH

cozzykim said:
Take your SIM card out.
It's worth it,There are many benefits to the official ROMS later than 1.43
Don't worry too much, the reflash is relatively safe and straightforward.
HTH
Click to expand...
Click to collapse
Thank you! So obvious I never thought to remove SIM card.

O2 ROM upgrade - problems
I updated my original o2 stock 1.43 to the recently released 1.72 ROM via the HTC website as you are contemplating. since then, the following has happened: Text 'all messages' and 'reply' fonts are so large that editing is impossible, The weather no longer recognises my location. Thes matters do not appear to have a solution. I applied a full backup (SPB Backup) which may have aggravated matters, but I don't want to re-install everything from scratch. Think carefully before upgrading.
Desmac

arghhh >< why do people use backup's between different rom versions.
The reason why it doesnt work and causes these problems is because the backup software stores the entire registry hive as part of the backup, a long with some system files that are part of the rom. when you use a backup taken froma previous rom, it restores settings values that may not be approriate for that rom and also can remove registry settings and system files that the older rom did not have.
to fix this issue you should do a hard reset:
15. How to Hard Reset your Phone
To hard reset your phone which means to delete ALL personal data and settings and have the phone in factory default conditions as if you turned on the phone for the first time after purchasing, press the following buttons:
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
"This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel."
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Click to expand...
Click to collapse
taken from : http://forum.xda-developers.com/showthread.php?t=583638 by tboy2000

Backups
There is an option in the latest SPB builds to do "Device and ROM upgrade modes" when doing a backup/restore.
SPB User Manual - Device and ROM Upgrade Modes -
Now you can safely upgrade your device ROM or change your device and seamlessly restore your data. SPB Backup will automatically detect if the restore process is being performed between different devices or ROM versions and prompt you to select the upgrade mode to perform.
But as the poster above says I would avoid doing this imho as it is pretty easy to reinstall programs and settings yourself and you don't have the worry of messing up system files (which it sounds like the big fonts issue is).
You could backup contacts & sms & emails & pictures etc - and then restore the user data rather than the system.
However SPB may work fine - I just prefer to start over with apps which I keep on the SD card and use autoinstall to put them back

I updated to the new O2 rom, then reinstalled all the software/tweaks I like.
I've found it to be at least as good, and IMO, better since I did the update. I used the my phone app to replace my contacts, etc. Took me less than one day to get the phone just as I wanted it.
My advice would be go for it!

It was my first rom update. Very straight forward and a very big difference with the phone. I found it much, much quicker and smoother.
RReckless

I agreee with above, I updated my O2 ROM to the 1.72 with no issues.
spent about an hour re-adding the apps and tweaks but worth while