Database Users

Disappearing Screen?

Hi everyone im dataopp a total newbie when it comes to mobiles of this calibur,so i do hope you can help me out...i have the O2 XDA Exec which i bought second user from a m8 it has worked perfect with no problems for 3 months untill last evening turned the unit on and went to turn the screen to type some e-mails when the screen just went white! ,when i turned the screen back to normal that is to close the unit it had a normal screen again all was there,then i tried to turn it back to try again and do my e-mails it went to a white screen again...you guys have any idea what is a amiss? i have tried a hard reset to no avail.
Thanx for reading this.

same problem
i've just had the same problem:
the screen fades to white if i turn it to the "mini laptop" position. turn it to pda position and the display works fine. no problems with orienting the screen or touch sensitivity, either. turn it around to work with the keyboar, and the image dissapears.
advice, anyone?

I have the same problem.
i purchased my machine about 4 months ago and all of a sudden the screen turns WHITE in minilaptop mode. Fixing it is either powering off and on or alternatively flipping the screen to PDA mode.
I've searched through 'White screen' and have seen many complain about the same problem. Amazingly not even one relevant solution to this problem. This is not a software problem, it is obviously an hardware issue. I am willing to open my O2 Exec and try to fix it, as it looks like a bad connection or something.. but i need some guidlines. There are alot of people with that problem, anyway please help.

My XDA developed this dreaded syndrome last night! I did a search too and no solution...
I don't want to open it up as I've only had the XDA for 2 months. Do you think o2 will replace it with a new one as I took it out on a contact (business) with them?

send it to be fixed
unfortunately in my case it was a hardware problem - the internal screen connector had to be replaced (and now the screen feels looser on it's hinge)...
at least it's covered by the warranty.

anyone found a solution? Mine happened on the weekend after having it for 4days only. Unfortunately i bought it brand new on ebay so i cant send it to o2. Any help woud be appreciated.

apparently, this is not a hardware issue

This has just happened my xda as well. I switched it off last night and put it by the bed.... Switched it on this morning and nothing but a white screen. This is crazy. I was reading a book in landscape mode last night and did nothing with it except switch it on this morning... And a white screen in landscape mode when I woke up. What could have happened during the night for chrissakes! Very disappointed. Anyone know where i can get a new ribbon for the lcd? It will probably cost an arm and a leg!

Are there anyone still working on solving this problem?
Mine got the same problem now and it is out of warranty.. I dun wanna spend a fortune on fixing it .
THanks

Help! No video just tons of grey bars!

Please help! I was sending a email, finished then closed my keyboard, and my screen went blank, then came back on with thousands of very small horizontal grey lines.
I have tried a soft reset and hard reset to no avail! Help!

Sounds like that may be a hardware fault, is the device still under waranty? If not you could try a rom upgrade but i would'nt guarantee anything would be fixed.

I have switched from 2.17 to 2.20 back to 1.18 (default incase its dead) and have been waiting on hold now for 45 minutes or so with tmobile.

Get them to fix it, sounds like a graphics hardware prob. All the best.

OMG..... what the hell is wrong with these phones?!??!
I swear. I had a ipaq h6315 before this.... went thru THREE of them.
One had a video hardware problem (card fried), one had the internal reciver die and the last one they said the trasnformer or whatever inside burnt frying everything.
So they replace THAT one with a MDA (my request) and I LOVE the phone. Smaller, faster... not as long battery, but decent.
Now, this one is already zapping about. It works rock solid for like 3 months, then suddenly after making an email BLAM, the screen goes to all grey lines.
Weirdest thing about all these is I treat my phones like fing GOLD. No dropping, no scratches ANYWHERE, hell, even the paint is all perfect. I get expensive very nice working screen protectors for them... I even sing them to sleep at night after thier choice cut electric steak... WHAT THE HELL?!?!?!
*cries*

screen corrupted / faulty

I got a serious problem with my mda vario here.
sometimes, 7 out of 10 times, when i get a call the screen gets totally corrupted and jumbled like on the picture in the attachment. i can only see black vertical lines on a white screen. in order to make the screen work properly i have to turn the phone off/on (stand-by mode) then.
does anybody know where the problem is?
i have to confess, that the phone slipped out of my hands and fell on the ground 3 times so far.
thanks

well, you say youve dropped it 3 times already? is it possible that something may be loose inside? is there cosmetic damages from dropping?

yes, there are some scratches on it. i don't really think that something is loose or broken, because the screen gets only on icoming calls corrupted.
so i don't think that it is due to a loose contact or something like that...

I have exactly the same problem. I personally think it is unlikely that dropping the phone has caused it as it corrects when you cycle the power button. Any help on this from other forum member would be much appreciated.

roads said:
I have exactly the same problem. I personally think it is unlikely that dropping the phone has caused it as it corrects when you cycle the power button. Any help on this from other forum member would be much appreciated.
Click to expand...
Click to collapse
Any resoluation this? I have the exact same problem!!

Oh dear ... somethings in the air...
mine's got it also. first time i saw it was a couple of days ago. only happens with the alarm clock in the morning :?
My phone is crap like hell... gotta hard reset and reconfig the damn thing. acting up lately...
(ps... AFAIK i barely dropped the phone... maybe 1 or 2 times. nothing more)

I have the same problem
I have read the service manual of wizard and said:
Unusual Vertical / Horizontal lines or partial display
(1) Check the connection of LCM FPC whether is properly connected. (Is a conector between motherboard and LCD)
(2) Try with another LCM. (LCM=LCD Screen)
(3) Try with another Main Board.
(4) Replace LCM if necessary
(5) Replace Main Board if necessary.
(6) Once the defective part has been identified, verify it again with the defective part whether the
symptom could be duplicated
Any sugestion?

Okay..
so far, i have installed Molski 2.26 rom (30meg free version) and upgrade the radio rom form 2.25 to 2.47.
I have not had another occurance of this so far.
Maybe a fluke.

Screen fixes when pressure applied to bottom of the screen
Guys,
I now have to keep my finger pressed hard against the bottom of the lcd unit to get the screen to display to work properly. it is under warranty with Imate but they want me to send it to Abu Dhabi for repair. I'm in Canada and concerned that I may not get it back.
So has anybody else identified this as being a loose connection rather that a real hard fault. Also has anybody fixed their unit by dismantling and reseating the connections.
Finally has anybody used the Imate repair service and was it timely & reliable?
Any advice would be appreciated.
Mick

This is a real hard fault.. had it with my mini s, took it into the shop, it was away 2 weeks... and in the end they gave me a replacement!!

I agree - took it completely apart and cleaned everything ....
And still have the issue.
Serves me right for buying something in Middlesbrough I suppose
It must be a hard fault with the LCD assembly. Will have to see how Dixons handles an overseas repair.
Take care & thx,
Mick

I had the same problem, in the end i took it into my local t-mob shop to have it repaired, they ended up sending me a new one.

Well, I've exactly the same problem since the past two-three weeks, it also occurs only in the morning. I'm living in the Netherlands and this is happening since it's rather cold over here, especially in the morning (3-4 degree Celcius). Since my bedroom window is open during the night, it gets rather cold in my room.
During the rest of the day it is +8 degree Celcius, and the phone works flawless. Maybe this problem has something to do with the Temperature?

Temperature
Bebob - don't thin so as I have had this problem for a number of months and the temp here in the summer is high (30+ degrees C)
It looks to be a bad connection type issue and may be a bad screen cable. It makes sense though that the issue is at the bottom of the screen cos this is where we press the select buttons all of the time.
Pls keep me posted on how you do. mine is going to a local repair shop (on my dime) tomorrow to see if they can fix it.
If not can any of you guys recomend a new unit that could be considered an upgrade to the KJAM ?
Many thanks
Mick

suggestions needed
friends, i have o2 mini s and got the same problem with screen for the last 3 weeks....
can anyone tell me that will the problem aggravate or else will i be able to use my cell properly for few months...
and also what will be the approx cost of repair..
all suggestions will be warmly appreciated...

It's happened to me as well. I have lived with that for one month now. It is happening, when I touch the cursor keys or when touch the lower part of the display. I tried "shaking/hitting" the xda and it looks better, so I assume it is a faulty connection cable.

I have active Cleartype and no more vertical lines for the past 2 days.
I seems to be a problem when background is white and leters are black.
Regards

similar problem
i dropped the phone (T-Mobile MDA Vario) and now when i turn it on the screen is fine for 5-30 seconds but then it scrambles, but works again if i smack the bottom of the phone on my hand!
t-mobile staff told me there are sensors to identify if it has been dropped. I'm suspicious that it could even be programmed to go "faulty" once it is dropped as the screen is fine for a limited time so it obviously works somewhat. do you know if this is the case? or what's happened? also is it a simple thing i could do myself? i didn't take out insurance so that's why i haven't just claimed off that as i'm really broke
Any help is appreciated
Regards,
Steve

whiteish screen / over temperature
hi,
I have a problem smilar at qtek 9100. I had upgade to my ppc wm5 to wm6 around 3 week ago and overclocked to 221 mhz with batery status today plug-in . 2 days ago Screen became whiteish (almost no contrast or over gamma) and working temperature is around 30c. I tried to re-flash with many kind roms but noting chaged.
Is there anybody has these kind of experice. If I can not solve. I am planing to buy new LCD ( I am not sure new LCD will solve the problem)
Thanks

Same problem here. Dropped it ONE time and the screen went crazy. Sent it to my t-mob shop and they got it repaired. They said in the report that they changed the "flex". Dunno if this helps.

I'm considering buying a TyTN...

Hi there. I've been a satisfied user of a SPV C600 for quite a long time. Now i'm moving to a touch-phone - TyTN, and therefore I have some questions. Are they (pocket pc phones) much less resistant than classic smartphones? Isn't the screen sensitive and easy to destroy? and finally, how is it practical comparing to a classic phone? And how it's with battery life?

I suggest you to buy the TYTN II (Kaiser). It has integrated GPS ;-)

kartam said:
Hi there. I've been a satisfied user of a SPV C600 for quite a long time. Now i'm moving to a touch-phone - TyTN, and therefore I have some questions. Are they (pocket pc phones) much less resistant than classic smartphones? Isn't the screen sensitive and easy to destroy? and finally, how is it practical comparing to a classic phone? And how it's with battery life?
Click to expand...
Click to collapse
The screens are not overly delicate, but you will need a protective case - don't just put it in your pocket. The battery life - just depends, count on charging it every day.
The phone functions differently from a pure phone. The phone menus and operations are via Windows Mobile. This gives some added functionality, but some folks would say it is a clumsier system than that of a pure phone.
My advice - if at all possible get a new TyTn or TyTn 2. There are many TyTns (original version) on ebay that have the screen alignment and white screen problems and there is no easy fix for either of these issues. The TyTn 2 is much less prone to either of these problems.
The original TyTn (Hermes) is apt to freezing and slowness. This is fixable with a bit of tweaking of the settings, a few registry changes and maybe even a new ROM. These kinds of things are what this site is all about and the help is here for that. Expect to spend time setting up a PPC phone - a bit like setting up your PC. So in this respect it's not like a more basic phone that is pretty much set up out of the box.
Mike

Yeah I know I'd need to set it up, I've had several palmphones before but never as primary phone (I have had only touchless smartphones as primaries). I'd buy a TyTN II but i haven't got that much money, (I don't need GPS, and I'd live with the 2 mpx camera, it's not that important for me) and I've bought recently a SPV M3100 for 109 pounds... still waiting to be delivered
and well - all that tweaking is what i love of WM phones I didn't have it on classic phones or even Symbian ones, and now I'm waitiiing ;D having a classic phone for several days and I must say I hate its simplicity!
palmphones - i mean PPC phones of course.
But Hermes isn't slow overall? I mean comparing it to an OMAP850...

kartam said:
But Hermes isn't slow overall? I mean comparing it to an OMAP850...
Click to expand...
Click to collapse
My AT&T 8525 (U.S. Hermes) was quite sluggish and had the tendency to lock up several times a day and need to have a soft reset done in order to get it up an running again. That all changed when I flashed the official AT&T WM6 ROM that had come out. Since then, it has been very solid and rarely needs a soft reset. Very snappy, as well.
All I do whenever I have to hard reset due to tinkering, is spend a few minutes removing all the AT&T bloat that comes in the ROM, getting the used storage memory down to about 5-6MB before I start installing things. Works for me and is very stable.

you have bought a good little phone - im exactly the same, if i purchase a phone it will not be a classic phone.. it'll be a WM phone lol.
the hermes isn't slow at all (imo) i cant compare to the omap but im sure you'll like it once you find a fast 6.1 rom

change screen then screen went black help!!!!!

hi all
i ve got a big problem with my imate jam
i changed the screen for new one as the old one had a lot of scratches
the new screen was black band as the old one
the new one didn't work phone went on but no display
there i put my good old scratchy screen back on
phone went on but no display again with the old one also
now i have a phone that connects via active sync and do bing bing but no display
i have this phone like for ever and i did disassemble it thousands of time
any ideas about what is wrong???