Database Users

Weird problems, bluetooth, sound, activsync

Hi I am hoping someone can point me in the right direction.
I love my S200 it is perfect in every way, just lately after installing mNotes though i have had numerous problems, which seem to be only cured temporally by hard resetting the device.
I reset the device then within the next 1- 2 days I have lost my Bluetooth connection, it all seems OK but you cannot turn it on, when you click OK and go back and check both the Bluetooth on and discoverable boxes have had the crosses removed.
This problems also seems to extend to the sound when you turn it up, the phone turns it down.
And activesync just seems to stop working requiring a hard reset.
It almost like even after hard resetting the phone keeps hold of some of the old settings, is there a way of making it factory default apart from a hard reset, ie a HARD HARD reset ?
I need to get the mNotes working to stop my company forcing me to have a blackberry, but at this rate my device is hard rest almost every 24hrs.
Also how the hell can you back the device up now, in the old Activesysnc you had the option but now its gone !!!
Here’s hoping some one has the answer.
Cheers

Could you please tell how you hard reset your device? What version is your ROM?

I hard reset the device by pressing in both camera and record buttons and then pressing the stylus into the hole in the bottom, hold the record button in and let the other out, it then gives you the choice press sned to reset or any other button to escape.
The Rom is 2.9.7.24 WWE
Date 2/9/06
Radio 02.07.20Protocol 413.1.03
Ext rom 2.9.7.106
Cheers

It's quite unlikely that any settings from installed programs could remain after a hard reset.
After the next hard reset, I would try to use the phone without any program installation to make sure that it works under its default settings. If problems come back, then you may have a defective device and would have to return it back to your customer support. If there is no problem I would then try to install program one by one to make it clear which program causes the problem. Good luck!

Bluetooth not working
Also seem to have the same sort of problem.
Bluetooth works ok for several days and then for no reason refuses to connect to my bluetooth car kit and have to do a hard reset and start agn.
This has happened several times now.
Device is UK Orange M600 Standard rom etc.
Was wondering if to flash with a different rom maybe i-mate to see if this cures it. any ideas anyone.

Khuanchai
This is what I have done for the last 6-7 days, it is now becoming very frustrating. Even my old MDA did not require this much attention.
Now thinking about putting in the latest Dopod Rom.
Hard reset last night , no bluetooth now and Activsysnc no longer works.
So I supose its another h-reset or an upgrade ??????

Agree with you to try to upgrade it to the most recent Dopod 818Pro ROM (ROM version: 2.15.13.27 WWE). I have been using this new ROM for a while without any serious problems.

i may smash my tytn!

man! this 'cking device is doing my head in! I think it's the worst I had! my list of gripes are:
1) the 3g (umts) connection sucks balls! drops after about 5 minutes! ony way to fix it is a soft reset (see below)
2) if I do a soft reset, any sms or pushed email disappear!
3) after using some website forms, the pull out keyboard is on caps lock constantly meaning I have to soft reset (resulting in lost messages as above).
4) no matter what settings I use (backlight and power) the device is constantly powered on, even after specified time for backlight and power off.
I'm sure there's more but can't think of them at the moment!
anyone else getting the same trouble as me? if so, what did you do to fix it?

gibster said:
Don't know what build etc, but it works!
Click to expand...
Click to collapse
Sound like you need to look at what you have loaded closer. Do a hard reset and figure out what radio and Rom versions you have loaded. Then someone may be able to help you because your problems are not normal.

lol. sell it to me for $20. glad to take it off ya hands.

gibster said:
man! this 'cking device is doing my head in! I think it's the worst I had! my list of gripes are:
1) the 3g (umts) connection sucks balls! drops after about 5 minutes! ony way to fix it is a soft reset (see below)
2) if I do a soft reset, any sms or pushed email disappear!
3) after using some website forms, the pull out keyboard is on caps lock constantly meaning I have to soft reset (resulting in lost messages as above).
4) no matter what settings I use (backlight and power) the device is constantly powered on, even after specified time for backlight and power off.
I'm sure there's more but can't think of them at the moment!
anyone else getting the same trouble as me? if so, what did you do to fix it?
Click to expand...
Click to collapse
"Don't know what build etc but it works"
I beg to differ - it obviously dosen't work.
I would suggest calming down and doing some ligical trouble shooting. These issues are specific to you so it is obviously not the device (don't blame it). You have given no info on your setup so don't expect too much help.
Ditch any cooked rom you might be using and go back to std manufacturers rom. A hard reset fixes most things - then install only necessary apps, one by one and checking that things are still OK. Cooked roms are only for those who are good at/have the time to/inclination to, trouble shoot.
Caps lock is probably related to the way you use the Shift and Function keys. Experiment with double cliking those keys - it can be confusing but there is a logic to it. Experiment and you will work it out.

ok...
rom version: 1.18.255.3
rom date: 22/07/06
radio version: 1.03.03.10
protocol version: 32.34.7010.01h
It's completely standard (didn't have the balls to try upgrading the rom). I've hard resetted a billion times. experimented with no apps installed and still the same kind of things happen.
apps i usually install are:
skype
spb backup
spb insight
tom tom 6
pieplus
lingvosoft japanese dictionary
lingvosoft japanese phrasebook
So not alot installed (and all on sd card, so plenty of room on the device).
Hope this gives some clues!!
Cheers guys

gibster said:
man! this 'cking device is doing my head in! I think it's the worst I had! my list of gripes are:
1) the 3g (umts) connection sucks balls! drops after about 5 minutes! ony way to fix it is a soft reset (see below)
2) if I do a soft reset, any sms or pushed email disappear!
3) after using some website forms, the pull out keyboard is on caps lock constantly meaning I have to soft reset (resulting in lost messages as above).
4) no matter what settings I use (backlight and power) the device is constantly powered on, even after specified time for backlight and power off.
I'm sure there's more but can't think of them at the moment!
anyone else getting the same trouble as me? if so, what did you do to fix it?
Click to expand...
Click to collapse
I'm making some assumptions...
1) This could be your area, but might be worth looking at your Radio ROM?
2) Don't use the reset button at the bottom of your device. Hermes uses some caching and if you hit the reset button it doesn't get time to flush. What you need to do is hold the power button on the side for awhile until it asks if you are sure you want to completely turn off your device, which of course you do. Once it's powered off (it takes a little while sometimes while it saves everything) you can press the button if you like then power on again.
3) On the slide out keyboard, hit the round circle button on the very button left of the keyboard, then press the caps button above it.
4) Do you mean the screen is lit up (the backlight) all the time? Or that the backlight goes out but you can still faintly see the today screen? The Hermes is always meant to be on, just like any other phone, or how else would you be able to get a call?

flick while displaying splash screen and MORE

Hi people,
Just bought imate jasjam. One thing i notice is that when the mobile displays that IMATE blue screen while loading ,the image flickers (or whatever u can call it). My question is that, Is it normal?
Also somtime while typing using keyboard the screen backlight goes off and turns ON while a key is pressed. (it happens sometimes)
Thirdly Again Random muting problems
and somtime it shows NO Service while i have service on other mobile.
My question is, Can the above mentioned problems be solved by upgrading ROM?, and other advices ?
My Device Information is:
ROM version: 1.20.305.3
ROM date: 07/21/06
Radio version: 1.07.03.10
ExtROM version: 1.20.304.104
Thank u all,
Saad
(ps. I know about search button, i tried my level best but didnt find answers to those question and yes i have read wiki too)

***************************************Hi

Elf does not load

Hi all,
My HTC Touch doesn't load. The blue "Windows Mobile" screen comes up - then nothing else happens.
I've tried pressing the red and green buttons while inserting the stylus into the reset button - the screen goes black while the stylus is in, then I get that blue screen again. The only way I can switch it off is to remove the battery.
I've tried removing & reinserting the battery. I've tried a new battery.
It was working fine, but wouldn't sync with my comp. I switched it off & on again so Windows would detect the connection, and this happened!
It's about 30 degs Celsius in here - don't know if that makes a difference ...
HEEEELP!
Thankyou.

Never mind ... it just started working again after 60 mins of not working ... note to self, don't keep anything vital on there ...
*edit* and now it's not working again. I think something's close to dying in there ... Okay, I still need help please!

And now it's not working again. It seems once I get it working, I can't switch it off for ANY reason, or the problem crops up again.
How can I fix it once and for all please?
Thanks.

Hopeful bump?

Hi Kettie
You have to convince ppl here that you tried to solve your problem and then ask for help in the appropriate thread Did you read this http://forum.xda-developers.com/showthread.php?t=406721 ?

Thanks for replying ... I thought this was the right place cos I found these forums on google when searching for answers to my problem.
I had been through the docs, but I'm still hugely confused. I'm not sure that my Elf's problems count as 'bricked', and not sure what the Bootloader menu is or if it would even be helpful for my problems, but I'll post in that link you gave and maybe some kind soul will take pity on me!
*edit* I've posted in a new place, but I'm fairly certain it's yet another WRONG place. The thread is called "[REF]Recover / Revive your dead / bricked HTC ELF or ELFIN[ONLINE]" which seems right, cos the phone is partly dead, but that thread is in the " Elf upgrading etc." section, and I wasn't trying to upgrade, just to use the thing. Also, the last 2 people to post there never got any help.
Where should I be posting please?
Thanks!

First try to hard reset:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.

Thank you, I had tried that following information on these forums. When the Elf is stuck in the blue Windows screen startup mode, all that happens when I try to hard reset is that the screen goes black until I take the stylus out of the reset button, then it goes back to the blue screen.
I hadn't tried it when the unit is working, but just did ... all that happened was that it successfully rebooted ... but it didn't ask me if I wanted to delete all my data, and it didn't delete in fact delete anything.

Great news, good Elfing

Why "great news"? I've still got the same problem I had. If I turn the PDA off, then it'll take several hours of turning the machine on, then pulling the battery out to turn it off, then turning it on again, to get it to go through the bootup process.
Plus now it looks like I can't hard-reset even if I want to ...
The unit's only good once I've got it up and running ... I still have my original problem ...

Sorry, I thought you solved the prob
I read something about chinese elf clones, one of the signs is they don't hard reset like normal elf http://forum.xda-developers.com/showthread.php?t=548277&highlight=chinese+elf+clones
Can you run this app http://forum.xda-developers.com/showthread.php?t=418892&highlight=chinese+elf+clones ?
I'm going to bed, we'll see tomorrow

I think it might be a clone, but the hard reset thing used to work in the past (done it a couple of times previously when ActiveSync stopped working on my XP machine - in the end, upgrading to Vista fixed that problem).
Hard reset stopped working around the time that it also stopped wanting to start up after being switched off...
I'll try the program when I'm back on that Vista computer, will post the results here later.
Thanks!

Okay, I tried running the app, but it didn't work. So I tried installing the two cab files onto the Elf, THAT worked, but the app still didn't. Which I guess means it's a clone (either that, or I'm doing something wrong in running these apps).
Basically, it told me:
HTC Touch device information - by dsixda
Touch version : Unknown
Device ID : Unknown
CID : Unknown
IPL : ÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
SPL : Unknown
ROM Version : Unknown
ExtROM Version : None
Operator Version: None
AKU Version : 0.5.0
Page Pool (MB) : Unknown
RAM Size (MB) : Unknown
ROM Size (MB) : Unknown
Model No. : Unknown
Part Number : Unknown
MCC+MNC : Not found
IMEI (private) : Unknown
Serial Number (private): Unknown
MAC Address (private) : Unknown
I guess this doesn't help you help me much ... but still, any other clues about how I can get this thing to switch on first time, every time, and get past the blue (not green) Windows Mobile screen?
Thanks so much!

same problem is the with my elfin also ... i cant reboot my ppc. it takes 20 to 30 mins to get completely loaded and back to normal. did u check if ur air plane mode and the phone mode are working fine. i was not working in my case. ive given it for service.have to wait till i get it back.

I'm not sure what "airplane mode" is ... but I can send/receive calls just fine, send/receive texts just fine, and turn the phone on and off in the 'connectivity' window ... when the thing is working, it's just great.
The only problem I have with it is that if I turn it off, I might not be able to turn it on again.
Maybe it's a software issue ... if it were a computer, I could use 'safe mode' to boot with minimal apps and see what the problem is. Is there anything like that for Windows Mobile?

there is no specific safe mode boot in wm as far as i know. try changing ur mother board.. if u r still in warrenty its well and gud.

Nope, it's not. And I wouldn't know where to get another motherboard, or how to change it. :/

Hi Kettie
From your device info, or lack of it, it seems you have a clone. Now in order to see if your problem is software related, you have to try hard reset this will set it back to factory defaults. Copy paste " chinese elf clone " in the general search and read what others say, you'll also find what are the other combinations for hard reset.

"Solved" Weird screen behaviour!!!

Hi all
After having done a softreset my screen refuses to turn off. When I press "end call" button the screen turns off and then comes right back on. Even when choosing "lock device" it still comes back on and shows the standard lock screen. It seems that all I have to do to "fix" this is plug it in a power outlet and it is back to what I would consider normal behaviour. I tried to hardreset the device a couple of times and not messing with it further but the problem still exists.
Anyone else having the same problem?..or better yet, a solution
ROM: 1.48.403.1
Radio: 2.05.51.05_2
Manila: 2.5.19211619.0

Installed any software recently that might be responsible for this behaviour? Did you try a hard reset or not?
WB

at least three times. I thought it had something to do with a screen lock app called pocketshield hence the hardreset. A hardreset would put the device back to factory defaults wouldnt it?

Try this:
re burn the official rom
install the official sim contact fix (witch actually is radio 2.06)
and it should all be ok.
total time: 15 min

I had hoped that a re-flash of the rom could be avoided but it did the trick, thanks