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Finally I have a proper error with Active sync, and it's been going on for a couple of days now. No matter what I do it's screwed!
Problem is that when trying to sync with my home or work PC's, my JasJar freezes once the contacts have gone across - only a soft reset does anything, so obviously the rest of my syncing can't be done...
If I untick "Contacts" then the other information - Calendar, Files, Tasks, Notes, Favourites - sync perfectly.
Ok, I've tried all of the following to fix this:
a) Soft Resets
b) Removing all Partnerships from both PC's and JasJar
c) Hard Resets
d) Re-flashing the ROM
e) Completely uninstalling Activesync and reinstalling 4.1 on both PC's (including removing all registry settings, profiles, rapi.dll, etc)
f) Removing pim.vol to force a new one to be created
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Having done all that I have now moved all of my Outlook "Contacts" into another Outlook folder (called - rather unimaginatively - "Contacts 2"). I have connected via a clean Activesync install which has successfully synced all Outlook information (including my empty contacts folder).
I have then started copying each contact back into my original "Contacts" folder one by one...After copying a single contact, Activesync kicks in and synchronises with my JasJar. All good so far, second contact syncs correctly, third, fourth, etc. Then after copying in the 24th contact I get the following error message:
"Synchronisation could not be completed. Try again later.
Support code:80070008"
My question is...What the hell does that mean!? Neither Google, nor microsoft.com have come up with anything helpful on this subject, so does anyone here have any bright ideas, or maybe suggestions on a different approach I could take to sort this problem out, short of formatting my hard drives!?!
get the latest activesync 4.1 maybe??
sorry didn,t read the post good 8)
Hey Sub69,
This is definately a funny error and one which I think might only be solved with a ROM update, not the same ROM you have but a new one of a different version.
It appears you are the only one with such a problem as there are no others mentioning anything so strange. The fact you can sync some items shows it's not a connection issue. But to be sure check that you have followed this http://www.microsoft.com/windowsmobile/help/activesync/default.mspx and have all PORTS open?
Also you hint at 'e' that you have 2 PC's? Is this corrent and if so what are the OS's on them? And when you get to the 24th contact does it fail no matter who the 24th contact is?
Gavin.
sub69 said:
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Click to expand...
Click to collapse
From your description, it sounds like corruption in the contacts records.
1) By "rebuilding", are you saying that you created a totally new .PST file, before importing data from the .csv file?
2) Did you also check (and repair) the .PST with ScanPST.exe. Typically you'll find it in the path:
"C:\Program Files\Common Files\System\MSMAPI\1033\"
last part will change depending upon the language.
3) As GavinN said, would be interested in knowing if your 24th contact is always the same one, and what happens if you manually create the 24th contact rather than copying it.
4) what happens if you export just the contacts and then import those into a new profile (new .PST file). Can somebody else correctly import and sync with those contacts?
Well, I tried the whole process again, and it allowed me to gt past the 24th contact, so it's not specifically a problem with that contact. In fact, if I reset my device, delete all partnerships, and connect again, it will sync those contacts straight away with no problems. I can then start copying the next lot, one by one, from "Contacts 2" to Contacts, and it'll sync them to my Jasjar, before giving the same error down near the 50th contact. I can then do the same thing again, etc, etc. So I now actually have all of my contacts on my phone. Not the most elegant of solutions, and there's clearly something quite wrong, but it'll do for the weekend, until I can be bothered to figure out something more permanent.
I have a second problem now, in that my Calendar items keep disappearing from my JasJar for no apparent reason. They sync fine, as I mentioned earlier, but if I leave Activesync connected, it kicks in about five minutes after the initial sync, and removes all calendar items, whether they have been entered on the PC or the device. This is clearly getting ridiculous! I'm going to have to put a bit of time and thought into this, but it'll probably have to wait until Monday, otherwise I'll be in trouble with the wife for wasting a weekend!
BTW, I did scan the .pst, when that didn't work I created a new one. Extracting the contacts to .csv and importing them alone into a new .pst before syncing gives the same error. I am now using the latest version of ActiveSync 4.1, although I was previously using AS 4.0 when this problem started. And I'm 99.9% certain that I completely removed absolutely everything AS related in between the two versions.
I think my next plan is going to have to be to completely erase all data, and input it all manually into a fresh .pst. Can't see why this would be any different from importing it from a .csv, but I'm rapidly running out of ideas. The most annoying thing is that this randomly happened in the only week since owning my JasJar where I haven't installed or uninstalled ANY software, changed a setting, or anything! Just as it was all pretty much perfect, look what goes and happens!
Ok, I now feel like a complete idiot, but at least I know what the problem was.
Smartfilter 1.3 is a fantastic piece of software, but it appears that if you keep it running in the background while trying to sync, then your sync won't work (obviously something to do with the way that it loads the contacts)
I could have sworn this was one of the first things I'd tried when I started having this problem, but obviously not...
In case anyone else comes across this problem, here's your answer...At least now you won't have to reset and reflash your device a hundred million times, and destroy / rebuild Outlook and ActiveSync like I did
I'm using smartfilter 1.3 & didn't face that problem while syncing, but mine is Dopod 900. Maybe because of different ROM... just guessing...
I take it back.....I spoke too soon. It synced once, now it's doing the same thing again. :evil:
Aaaaaaaaaaargh! I've even flashed the latest O2 ROM to my JasJar out of desperation, and it's still doing the same thing! This would be funny if it wasn't so frustrating. It was all working perfectly until last week...Why me!?
I've had the same problem once i think. I dont remember what I did that time to get the same error code you posted though. But I restarted my pc and I was able to sync again. I hope i wont face that same problem again... Goodluck...hope you can sync soon...
Well, I can now sync...I'm still having the same problem when there are a few changes (~25+) to sync accross in one go, but if I kill all running processes with "pocket task manager" and remove all plugins from my today screen, it works flawlessly.
So, it's still not back to normal, but it'll do for now...
Just to wrap this up:
I exported my e-mail to a new pst file, and everything else to .csv,
Opened the csv's in Excel to get rid of any extraneous data,
Started again with a blank pst file on my Win2K machine and imported everything to it,
Synced everything to my JasJar,
Started again with a blank pst file on my WinXP machine,
Synced everything from my JasJar to my XP machine,
All ok now.
Edit: Wow, this is an old post! People are still having very similar problems in the Kaiser forum though, and the solution is still the same. So just wanted to say, if you searched and found this as an answer, don't discount it just because of the age!
i know this is old but i had the same problem, i fixed the problem by doing the following steps
START -> SETTINGS -> SYSTEM -> MEMORY -> RUNNING PROGRAMS -> STOP ALL
did active sync again and it worked fine.
my device is an IMATE Kjam, running the MR CLEAN ROM, 2.3 i think,
hope this helps someone.
Cheers
Connecting to Activesync but not able to Sync
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
Second, i tried copying music files to my diamond and it did not ask for any conversion to mobile format which was not the case before
thanks for any help..
Edit/Delete Message
Hello,
I'm having a problem syncing my contacts and such. I get an error message stating that I have to install Outlook and retry. I have searched both pcs and they both have outlook on them. Any I deas? I'm using Tomal 8.2 ROM and a work box with XP PRO.
Thanks in Advance.
I appreciate the replies and I will try them out when I get back to shore and will report them here.
Hi, I had this problem before a long time ago and I ended up hard resetting, but now am having the same exact problem. I haven't done anything or installed anything in the last 3 weeks it just happened.
So when I click the messages application through "No unread messages" on desktop, nothing happens.
If I go into programs and open Messages then it opens the messages, but when I try to click "inbox" to select either of my email accounts it stalls and won't move. I can go back to desktop though. I cant get out of the text messages section of messages.
Also, I can't sync with my pc anymore, I can access the phone and memory stick in windows but activesync won't sync!
What's the deal, if I hard reset I fear this will just happen again. I have no programs but spb stuff I always have had.......
THANKS!!!!!!!
oh and soft resetting and turning off the phone doesn't seem to help. I can't check email either................
my contacts list is also blank wtf, it scrolls down empoty lines.........
ok i'm hard resetting, but i don't want this to happen again.......
OK so this will be the 4th time that pocketoutlook fails on me and I have to reformat and start from scractch.
Anyone else had pocketoutlook slowdown like I mentioned above?
it just happens after a while and i have no idea why and it doesn't go away.
Setting up a friends MDA, and not wanting to do another hard reset. His MDA is set up with exchange and activesync. When you try to open any email attachments, which are set to save to SD, it gets a window titled "Messaging" which says "Unable to display the attachment."
Any ideas?
anyone?
did you find a solution to this? I have the same problem.
Same problem here. Can't find a solution, so I'm probably going to hard-reset today.
Maybe the attachment you are trying to open is not associated with any program installed on the PPC!??
No, the problem happens with JPG and GIF attachments. There's a fundemental problem with attachments, as I can't send them either - if I choose a picture I've just taken with the camera, and choose 'Send' and send it via email, the attachment is corrupted (a 59k image is truncated to 99 bytes).
It definitely used to work, but something's caused it to break in the last few weeks. If somebody knows how to fix it without hard-resetting I'd be very grateful!
I had a similar problem, except active sync refused to download attachments for some reason. It owuld just go trough the motions and then announce the download had failed. no idea why but the two could be linked somehow. other problems I had at the time were today screen not loading up properly with the storage card in, inserting the storage card stopped push-email until I soft-reset the device and frequent device hangs. As there was a new rom available I decided the best thing to do was to flash the rom and start again. THis may be the best course fo action for you too. I also over-clocked to 240mhz and its like I got a completely new machine!
Ah well, too late, I've hard-reset now. :roll:
i did a hard reset too...
the only thing i could think that may have affected the mail would be that i installed flex mail 2006 for testing but never ended up using it...
did you guys install that too?
Nope.
Seems like it has done it again... I dont want to hard reset all my stuff again!!!!!!!!!!
Hard Reset
I am also hard resetting as we speak because I just can't solve this one.
Solution!
Ok... this has happened again and I know now what has caused it!
I was cleaning out some directories prior to it happening again. It then happened and I realised what i had deleted had caused this problem.
Make sure you have the following directory in your ppc memory storage:
"/Program Files/Connections/Mail Attachments"
After I recreated this directory it all started working again.
Finally I found the solution to this annoying problem!!!!!
Cheers,
X.
I know this is an old thread, but I wanted to say thank you for the solution. I had searched Google to no end until I found yours!
Thanks for the help!
-Chris
Wow, good job X.
Thanks for posting the fix!
Had a strange problem with Windows live on my Touch Dual. I've previously had it working perfectly. I don't use messenger that much but I love having my hotmail integrated into my phone's inbox.
Recently I noticed that it had stopped syncing. I tried forcing it a few times (ie. clicking on send/receive) but it instantly came back with 'Sync failed'. My first go at fixing it (after trying a soft reset) was to switch account, assuming that I could effectively just reload all my messages without reinstalling. However, once it had wiped all my current messages, it wouldn't let me sign in again. I entered my password, clicked next and nothing happened.
Right, I thought, a reinstall is needed. So I dug out the installation exe and ran it. However, I kept getting a message saying something like 'Installation of windowslive.cab was unsuccessful' with no further details.
I didn't want to hard reset but it looked like it was my only option. So having done a full hard reset, I tried installing and got the same problem - 'Installation unsuccessful'.
This is so frustrating. It was working perfectly before and now I can't even install the damn app. I was starting to wonder if Orange had somehow updated my phone without me knowing to block Windows Live, but as so many other people don't have a problem it can't be that.
I saw the thing about the 30 day trial and wondered if it was connected, but again I thought I can't be the only one.
Help please! I want my hotmail back!
Cheers!
Try to delete saved password and retype then.
Let me know.
Unfortunately, I now don't have the app installed and the problem is that the phone won't let me reinstall.
Can't understand why it won't install onto a freshly hard reset device. Something must have changed!
Where is Live Messenger?
I've got the Orange handset and can't find messenger anywhere so I tried the cab install as per my Trinity but it doesn't work!!!
I neeeed it - what now?
same problem
Hi everybody, I had exactly the same problem a few days ago. Until now I did three hard resets, but in vain :-( Once I finllay manegd to install the client, but configuring it didn´t work. After "Login to Windows live" the setup stopped. Then, I de-installed win live and after that no more installing was possible. Very strange..... NO, I didn´t change anything on the hardware, no roms, no radios, nothing. Any ideas out there ?
Thanks !
Maybe something has changed on the server end?
Try the attached .cab - it works for me:
still no chance... :-(
GlenH said:
Maybe something has changed on the server end?
Try the attached .cab - it works for me:
Click to expand...
Click to collapse
Thanks for your help, but it doesn´t install. It says "installation failed". Any idea ?
None I'm afraid. If you've hard reset I can't see any reason for it to not install
no Windows Live since 30 June
Having the same problem-- no Hotmail sync since 30 June, can't connect to Windows Live Messenger. Tried deleting Windows Live and reinstalling various versions, to no avail. I always get an error message that the installation was unsuccessful. I tried a hard reset, tried reverting to a backup from months ago, but nothing works. No Windows Live.
There is a brief discussion of the issue on this thread http://forum.xda-developers.com/showthread.php?p=2315295. It's hard to believe there aren't more people commenting on this problem. Is it unique to those of us who are using the standard WM 6.0 ROM? Until this gets sorted out, can anyone recommend another stable, reliable (and preferably free) Windows Live Messenger client?
personally I have been using Parlingo http://www.palringo.com for my mobile messaging client. seems to do the job well and with the added bonus of PTT it means I dont need to type to people.
working version of Windows Live but no IM
The version of Windows Live on this page http://www.microsoft.com/windowsmobile/mobile/wl/languages-en-us.mspx is working on my Kaiser, but they have removed Windows Live Messenger from the package. :-(
Edit: the cab from this page is now working too http://forum.xda-developers.com/showpost.php?p=1281625&postcount=4. It does contain Messenger. Perhaps the problem is now solved and all the old versions are working again?
i had the same problem go to http://www.ppcwarez.org and search for windows live and choose the one the has fixed in brackets
View attachment 101854
I'm using windows xp on my pc with microsoft activsync 4.5; I've set up the partnership between the pc and Touch HD and it has synced the contacts OK, but it seems to get stuck trying to sync the calendar - using outlook 2003. I've tried both soft and hard resetting the Touch HD; I've uninstalled m'soft activesync, downloaded and installed a new copy, and still get the problem. The programme appears to be syncing but it's been stuck on calendar for ages without appearing to make progress. Any ideas please?
OK if TF3D not running.
Bemi
The very first time I sync'd, it did seem to take forever - I eventually just left it doing it's thing and went for a coffee.
When I got back, it had finished (so don't know how long it took in total), and subsequent syncs have been very quick
One thing I have noticed that seems to be missing (now that you mention) which was on my very old iPaq running PocketPC 2002!
I recall a setting in ActiveSync about ignoring calendar entries which have passed.
Don't recall seeing it this time round, so possibly you get to sync umpty ump thousand 'old' entries first time or something?
Thank you. I subsequently tried disabling TF3d and like you left it running. Came back several hours later and it had sync'ed. To be fair, I was asking it to sync a large number of entries.