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My O2 XDAII is 10 weeks old. After using the internet and the screen freezing I SOFT-RESET it. Now the screen will only flash with the O2 logo between the backlight coming on and off and a few letters/numbers at the bottom right of the screen. Ive never had any problems before...I cant soft-reset, hard-reset or (it seems) to be able to charge it. The only way in which it stops 'flashing' is to take out the battery. Is there anything I can do at home?? (as you probably guessed Im a novice at all this!)
Any help would be greatly appreciated
Many thanks, Rob
This happened to me just yesterday, although It happened in different circumstances. Baiscally, I went to turn the phone on and it wouldn't (with any button.) I tried a soft reset and all that happened was the O2 screen appeared with the backlight flashing on and off every 10secs.
Before trying a hard reset I waited to see what would happen when i connected it to the cradle at work. Soon as I connected it. it switched back on, but it was as if it had done a hard reset (ie everything I have installed was erased. Good job I made a backup!).
Basically, it seemed to rectify the problem once connected to the cradle, which hasn't happened to you I know, but i thought I'd let you know that I got the same "symptoms".
my 1 week old Imate almost everyday gives me a black screen with no response what so ever from its buttons. even removing the battery does not help! I have to then hard reset the damn thing inorder for it to be back in business.
Any thoughts
note: running both firmwares didnt help 1.72 and 1.66
Take off either wisbar or spb software, (if you have any installed). When I used to have wisbar advance and today plus running together, somehow they always trigger a hard reset. Using one or the other helps. I'm using today plus 2.0 only because it has its own task manager.
hm..
I also han Hard Reset
I had installed Spb Pocket Plus,is this a problem?
AND plz. Everyone WHO had HARD RESET on I-mate/XDA2/Qtec 2020/MDA 2 TELL US WHAT PROGRAMM was a case of Hard Reset :idea:
My same old story...
After a week of usage... it auto hard reset...fully loaded with softwares.
Didn't have time to install any software and it hard reset two days later at abt the same time. Funny why this happen when the set has only factory default softwares.
Did some checking at PDA stores and there are many possibilities to this.
One of them is not properly following the 8hr charging time when it is new and also overnight charging. To solve it is to charge it until its full and disconnect the charger. Do this for a week and see what happens.
So far, my set never once auto hard reset again after i follow this routine.
Hope this helps....
thanx for an advice. :idea:
dead......
I just installed EasyTweak on a i-Mate v.1.72 and it went completely dead.
had to take the bat out for some minutes for it to recognise the hard-reset......
i'm gonna cry......
I am getting a similar problem with my 1 week old XDAII. It is all absolutely fine, and then suddenly it won't switch on or soft reset so I have to hard reset and restore a previous backup.
I thought it iwas battery related, but after hard reset, the battery is still got enough charge.
Any help greatly appreciated.
This is crazy!! exacly the same folks, my 1 week old XDA2 have been hard reset like 20 times!!! everything works fine and suddently I can´t turn it on and the soft reset doesn´t work. So hard reset and start all over again untill the next hard reset that can overcome within hours or 1 day time.
What I´m I gonna do.... it´s the second unit I´m testing.... and the same in both
Bill (from Spain)
Me too
Every week, keeps hard reset, I tried everything, every ROM, and nothing. At this time my phone is Hong Kong (yes I send it!) going to a Service center to see what they can do. I saw a xda2 from a friend and his got a New ROM that isn't avaliable ate www.myxda.com .... Any sugestions? and I yeard about Windows Mobile third edition
Can't stop the hard reset?
BACKUP, BACKUP, BACKUP!
I'm using Sprite Backup...its so much faster than the stock ones and best thing is it saves as an exe file. All you need to do is backup to the SD card and you're safe.
I have same experience:
I was doing fine when I went overseas over the weekend. As I was travelling, I powered off. And after an hour or so, I was unable to power on. It has nothing to do with the battery. No button or soft reset can bring up the screen. Only hard reset.
Note that I don't have such a problem when I power off at night. And both my batteries were charged >8hrs at new and I stop charging my battery when it reaches 100%. Not to mention I changed the battery as I thought it was due to no power. So, not a battery problem.
I don't think it is the software problem either, as after hard reset, I still get that problem when I powered off for an hour.
I did notice something on my 2nd encounter: the Phone app was up because I received a call. After I powered off, it stuck. At night, I closed all my apps and power off at the Today. I wonder if that is the cause. :roll:
Suggestion for those that have the same problem:
either
1) don't power off with your Phone apps running - close it totally
or
2) run Windows Media and turn off your screen or run some Display Off utility instead of power off
HTH
Hi all:
Yes, I uninstalled the spb utility and now the xda seems to work better plus the battery last twice as much as before with the spb utilities!!!
On the other hand I installed the sprite backup and it´s much faster than the build in app.
I hope it doesn´t hard reset anymore, but still testing it, only 24 hours without hard reset, I´ll confirm it after 3 or 4 days of smooth work...
See u
Bill
does any one know how we solve this damn bug !!
my 2 weeks old Qtek 2020 that i bought from london. crashes down and without reason performs hard reset every couple of days, i have backups but it is very frustrating, and all the time i have a feeling that the system is not stable.
my device info are :
rom version 1.66.00 wwe
rom date 02/20/04
radio version 1.10.00
protocol version 1337.18
extrom version 1.66.130
do i need to update the rom to solve the problem and if so what is the link to it
or are there any other suggstions how to solve the problem
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It might be for the following reasons:
1) some software you installed hard reset it or caused it to hard reset
2) the battery is not working properly or you left it to dry up
3) faulty hardware
Cheers
if it were faulty hardware then it's odd that a hardreset always works
Hmmm, sounding all to familiar. My XDA2, 1.66.00 WWE, had it a month, been back to o2 once and is on the way back now. I was having loads of problems with the thing freezing, mainly when taking it out of my pocket, turning on and not being able to do anything. I even ran it for a month with no extra software at all and it kept happening. Lets hope the service center can pin the problem down soon as ive currently had hardly any use out of the thing.
could it have something to do with the 2003 issue with not baing able to run more then 13 or how much was it processes
maybe some process get killed which is needed to turn on somehow
it would explain why people seem to get it more often if they have fancy today and skinning items which also have their own processes
I am beginning to thing this 'bug' relates to the battery.
I have charged my XDAII overnight for a week and it seems to be Ok since then !
to those who have unintentional hard resets on their XDA2, did you all upgraded your rom by yourselves? my XDA2 is just 3 days and i want to be extra careful with mine as i just installed tons of softwares today.
it's been awhile since my hardreset itself last
and my xda2 still have the 1.66 rom that it came with
I have an o2 Exec and frequently have the problem that the screen goes white and I can't see anything. It tends to happen either when I reopen phone after making or receiving a call (I always have the screen facing in when taking or making calls), or when I open the screen to check a message. I get the feeling that it is linked to the phone app. Its done it since I had the phone, and upgrading the firmware hasn't affected it.
I have found that the best way to get it back is to remove the power and put it back in, or just connect it to power. but sometimes i can spend 10 minutes messing around before it comes back.
Has anyone else had this problem, or know what might be causing it? I don't have any extra software installed other than what it comes with.
Try using it without an SD card for a few days, my Wife had the same problem in her Wizard, turns out if she removes the SD card fault goes away. Regards
cpu
it happens to me with cpuxcsalar installed, removed it, all back in business.
do you have this soft installed?
Rip, I don't have any extra software installed which is what makes it so strange. Gooroo, yes I have a 1Gb SD card in, I'll see how I go with out it for a while. Its certainly something I never thought of. Its a big let down though if that is the culprit.
I'll update this after I've done some testing.
Thanks
I hope your SD is under warranty still, mind you they are getting really cheap now anyway. We only discovered the fault after getting the wifes wizard changed under warranty and then finding exactly the same problem with the new one too. Seemed to happen after the device had gone to sleep on its own, then when waking it up she would get a white screen. Most of the time it was battery out to get it back working again. If she pressed the power button to put it to sleep and then woke it up again it worked fine, and if she let the screen go off and then brought it back again before it had gone to suspend it was fine too. Really weird.
Anyway let us know how you get on
Well I've been running for a few days without my SDcard installed and I'm still getting the same problem. It seems to be definitely linked to the phone app. I usually have the Exec open on my desk, then if I make a call and close the lid to use it like a normal phone, when I open it again the screen is white. Normally, connecting the power, then disconecting it again kicks it back into life.
Very strange!
Sounds like you need a replacement under warranty. You have tried the latest rom, you are running next to nothing in the way of additional applications and you have removed your SD card. I guess you can only try a hardware reset to see if the problem is still there, as O2 are going to ask you to do it anyway. If that fails to sort it get it replaced under warranty.
had the phone about 5 weeks or so now, but i am startin to get fed up with it, a few times now i have come to switch it on and nothing happens, but the led keeps flashing. So i have to do a soft reset to get it working.
i thought i had fixed it by removing some programs last weekend, then this morning it did it again, then twice more within a few hours.
just wondered if anyone has anything similar? if it keeps happening i will try giving it a hard reset before getting rid of it
Stu
Please be aware to not hit the power button too long. This will let the M600 go into screen off mode. It then looks like it does nothing, while in real, it is alive, you just can't see it.
You can toggle this modus by holding the power button again.
I have the m600 and have never had similar problems.
Robin
Check you SD card carefully. If you have corrupted files/structure it can cause crashes. I had this on my Orange M600 (often through the night i.e. would only start in the morning after a soft reset) I kept thinking that it was a software issue but I had some corrupt files on my card.
A simple test is to copy the entire contents of your SD onto your computer. If you have any errors it will normally fail at some point. It's always worth looking at the obvious/simple stuff first.
noony- thanks for the tip- my M600 has been plagued with lock ups, much like the ones you describe (locked in the morning etc).
I'm planning on flashing to a new ROM and will also reformat my SD and see what happens
hey people, im pretty new on here, but had my wizard for a while now, no problems with it, but the other day, it froze, so i did a soft reset as ya do, poked the button, and waited for it to load the O/S. I left it for 8 hours, and kept resetting it again and again. But it kept freezing on the windows mobile splash screen. By luck ive got it working again, i plugged it into my mains charger, and for some reason it loads up no problem. It will not load if plugged into USB, or by internal battery. When it freezes, the green light flashes, as if its working fine.
Another thing, when its not plugged in, the O/S number and other numbers on the first O2 splash screen take longer to show up as when its plugged in to the wall and does load.
Anyone got any ideas why its doing this?
Just annoying when im not at home, and it happens to crash, cant turn it on again =(
Cheers!
Foxy =)
foxy218 said:
Anyone got any ideas why its doing this?
Just annoying when im not at home, and it happens to crash, cant turn it on again =(
Click to expand...
Click to collapse
First, while you have it hooked to the mains charger, download and run ClearTemp, to clear out your hard drive of unwanted and unnecessary files. All that rebooting and freezing could be symptomatic of a full drive. Lastly, move your personal information to an SD card with DotFred's PIM Backup, and do a hard reset to really scrub the memory on the phone, then reinstall your data afterward.
If that fails to produce the desired results, try getting your hands on a new battery and see if that doesn't solve your problems...Seem to be a lot of folks with battery failures these days. Must be end-of life on the original hardware (which, to be fair, is about four years ago...unheard of in the current technology climate).