MSN Auto Logs off! - MDA II, XDA II, 2060 General

Hi, I use my MSN quite abit but have noticed that even when I have left my phone on, logged in to MSN, when I revisit it later I notice that I've either been logged off or that I apear logged on but am not, and when I go to change my status I can't and have to log back in again.
I've installed the latest MSN update and have not tried or tested for this since. I just wonder if this is a common problem as I want to run my website support through this service butcan't if I keep getting cut off.
Thanks
Paul.

I gather you're using Pocket Version of MSN Messenger Service on Xda II? Well, as I do not know exactly your network setup, I could suggest a few reasons why MSN logs you off.
1) If you're on USB passthrough or WiFi, and if the phone is set to turn off if not used for a certain minutes - You MSN will lose connection when your device's power is turned off.
2) There's another session probably on your desktop PC loggin in, that logs you out from the Pocket session.
3) MSN server disconnection.
However, I think #1 is the usual suspect.

Also, if you answered a call, you'll lose your GPRS connection, and MSN will disconnect...
The thing I hate about it? If someone sent you a message, and you have not read it yet - but got disconnected, it dissappears. =(
I've since swiched to Agile Messanger; only thing I dont' like about it is I can't 'mark' text to copy & paste somewhere else...

Hi
Apologies for this, but I thought it better to bump this post than start a new thread asking about it again. Basically I get the exact problem as orininally described.
When connected on GPRS, I sign on to MSN Messenger. In under 5 minutes of idle activity I have been disconnected from MSN, but unless I attempt to open a conversation or change my status it is not evident. Even after several hours the contact list is still visible as if I am still connected. When I tap a contact that appears online to start a conversation, MSN then realises its offline and drops back to the sign-in screen.
If I am constantly using MSN, such as having a lengthy conversation, MSN stays online.
I can confirm that during the idle time when MSN does disconnect, GPRS is constantly connected and has not been interrupted by a call. MSN does not seem to be very useful on my phone unless I want an immediate conversation, otherwise within a few short minutes its offline.
From the looks of things MSN does not appear to be sending a ping out to keep its connection alive when idle, and just stays in a dead state until used again... thus the MSN server disconnects it. Is there any way to fix this behaviour or is there no such problem if I switch to Agile Messenger?
Ash

Related

MSN Messenger problem

Can someone help me to get MSN messenger to work?
I did hear that it only works if you have a GPRS connection but I want it to work with WLAN.
Is there a way around this?
A Search on this forum didn’t reveal anything or I did something wrong to get it.
Cheers,
Drifter
hi, have my msn working via WLAN without any problems - what error msg's are you getting??
Hi,
It takes a wile before I get an error message and it looks like messenger is hanging.
After about 2 minutes it says "logon to msn messenger service failed because the service is not responding. Please try again later".
But if I use IE then I can log in.
Cheers,
Drifter
That could be because MSN is being typically slow - i quite often have the same problem. However, since enabling wireless G it has become more stable.
If you can get IE over wireless then i think you have a software / hardware problem - just a MS one :wink:
This can also happen if you do not have "Connects to Internet" checked in your work network setting. Check this and other Work / Internet list boxes and have a play ... it took me a while with the same problem but sorted it eventually.
Thanks for the tips but everything seems to be in order accept for MSN messenger.
If I check my firewall I can see that my wizard does connect to the internet.
My firewall logs says that it’s trying to connect to services.mobile.msn.com.
Hopefully it isn't the test rom I'm using

email polling advice

On basic t-mobile vario II - 'out of the box' wm5 rom etc etc
I have set up one of my pop3 accounts.
Everything works find, can receive mail, send mail etc etc.
However, when I set this to polling for email every 15 mins, it will only work, if email is open or running in the background and gprs is already connected.
Is this normal?
I was hoping that the way it worked was that it would get to minute 15, open messaging, open a connection to gprs, send & receive, and alert me if there are unread messages.
What I've found is that gprs has to be on or it doesn't work.
Also, that if messaging is not already open, nothing happens, when I turn power on the device and go and look, messaging is not open, if I open it, it says 'disconnecting', but never does.
If I send & receive after this, the new message will open, but then semi-crashes the device in that I can see the message OK, and scrolling works, but nothing else. Soft reset cures this.
Now, is this 'normal' behaviour, or do I need to hard reset to regain this function.
All advice welcome
marisa4755 said:
On basic t-mobile vario II - 'out of the box' wm5 rom etc etc
I was hoping that the way it worked was that it would get to minute 15, open messaging, open a connection to gprs, send & receive, and alert me if there are unread messages.
What I've found is that gprs has to be on or it doesn't work.
Click to expand...
Click to collapse
There's nothing wrong in keeping a GPRS/3G connection open... you only get charged by data transfer, not connection time... if your worried about this, why not add on Web 'n' Walk to your package!
It's not that I'm worried about the data, I do have web & walk, it's more battery life. I've already swapped to gsm instead of 3g for most of the time, but it still uses up more battery than not having it on at all.
So, with bandswitch, I thought I had a really cunning plan, set up polling, and then use banswitch to turn off the connection when finished. But it's not working out like that, as none of it works without gprs connected to start with, and messaging open in the background!
I'm just trying to find out if this is normal behaviour, or there is something funny going on on my device.

Windows live connection problem

Hi, I have a very annoying problem with IPAQ 111 WM6.
I setup wi-fi and bluetooth (connect to my cellphone using tethering).
Now, I just turn on wi-fi and leave bluetooth off. I can surf internet, even wondows live site.
I pressed function key to start messaging, I can check my emails in Gmail and yahoo. But once checking windows live email (manfully click send/receive), it did not use current wi-fi, instead it tried to dial my bluetooth modem. Since bluetooth is disabled, it can not connect of cause. But it kept on trying and no way to stop it! ? No, there is a brutal way - soft reset.
I searched the forum and internet but could not find a clue. I suspect ce-star, but it turned out no the issue (I uninstalled it and problem still there).
Anyone experienced similar problem?
Thanks
I have exactly the same problem with this **** live as i'm using EDGE at work and Wi-Fi at home, and when I turn off EDGE leave Wi-Fi to check my Live mail the Live tries to establish EDGE connection :/
I guess this way will work for ya:
1) turn off Bluetooth and WiFi
2) close (terminate) "Messaging"
3) start WiFi and wait when it connects
4) go to Start->Programs->Microsoft Live and tap on Synchronization
I guess you can always use step 4 as regular mail synchronization, DO NOT USE Messaging to synchronize
if your situation persists, you'd better delete your current Live account and re-create it at step 4, so that Live will be setup during WiFi connection only
Let me know if this helps, plz
Thanks but, no luck
Thanks for your information, I followed your steps but no luck.
I guess it is stupid windows live problem. At least it should stop after a few tries. It just keep on trying and used all the resource and I have to soft reset it.
I am so sick of it so I removed windows live messaging totally, hopefully I will not use hotmail too much.
Regards,
Shiping
x-X-x said:
I have exactly the same problem with this **** live as i'm using EDGE at work and Wi-Fi at home, and when I turn off EDGE leave Wi-Fi to check my Live mail the Live tries to establish EDGE connection :/
I guess this way will work for ya:
1) turn off Bluetooth and WiFi
2) close (terminate) "Messaging"
3) start WiFi and wait when it connects
4) go to Start->Programs->Microsoft Live and tap on Synchronization
I guess you can always use step 4 as regular mail synchronization, DO NOT USE Messaging to synchronize
if your situation persists, you'd better delete your current Live account and re-create it at step 4, so that Live will be setup during WiFi connection only
Let me know if this helps, plz
Click to expand...
Click to collapse

Push Mail

Hi guys
quick question ..
I would like to have Microsoft Push mail activated on my phone however I ve noticed that if I do, it keeps me connected to the internet throughout the entire day... now I am on data flat so I m not worried about costs however, I figured that being constantly online drains the battery pretty much ..
so .. is there a way of dealing with problem? can I have the phone check for emails and automatically disconnect after it has done so?
thxx
Amanox said:
can I have the phone check for emails and automatically disconnect after it has done so?
Click to expand...
Click to collapse
I'm just an amateur and I certainly cannot pretend to know everything, but it seems to me that what you're asking for isn't really what Push is about.
You might be better off simply configuring the default mail programme to check for mail at short intervals.
You can set when to pull email from your ActiveSync Menu. This way it only connects to ActiveSync over the air when you specify.
as they said, just go to activesync ->menu-> schedule change to every hour or whatever
pushmail (as items arrive) requires an active connection between the phone and the mail server so gprs must be connected all the time
If you pull every 15 minutes you'll probably end up using more battery (connecting, checking, disconnecting).
My phone is always connect to GPRS/HSDPA and I've not had any real issue with the battery life.
Agree with Artesea.
My data connection is better when left on. I found a heavy use of battery, in the early days, when i used to have it connect when it needed.
If you are on a flat data plan, i advise leave it on.

Exchange emails in standby

I have a new AT&T Pure with an exchange email address set up to receive emails as they arrive. If the phone is not in standby mode the emails come in without a problem at the same time I receive them in Outlook. Once the phone is in standby mode (screen turns off) emails come in sporadically or not at all until I wake the phone up. If I just set it to dim and not turn screen off I am fine. Is anyone else having this issue?
I've found ActiveSync on my Touch Diamond2 very unreliable. It will work for a while but repllog.exe crashes at some point, usually overnight. Only fix is to restart the phone or manually kill the task - it's often doesn't respond to shutdown (indicating it's crashed) and has to be manually ended. Doing a sync immediately always works.
I'm hoping that they've fix this bug in WM 6.5...
Cheers, Rob.
This is a brand new phone with WM 6.5. Everything works finew when phone is not in standby. Once in standby emails don't come in when they should.
dwg44 said:
This is a brand new phone with WM 6.5. Everything works finew when phone is not in standby. Once in standby emails don't come in when they should.
Click to expand...
Click to collapse
You mean by standby, not cable/activesync attached?
I'm still wondering about gmail push, I set everything up as said, but when I'm cabled to my work computer, I don't get gmail.
I have to disconnect and then get gmail push. **sigh**
Ahh, isn't that a setting on ActiveSync? Something about allowing internet connection when docked. I think when a WM is connected via ActiveSync, the internet connection goes through your PC which sometimes is blocked.
munrobasher said:
Ahh, isn't that a setting on ActiveSync? Something about allowing internet connection when docked. I think when a WM is connected via ActiveSync, the internet connection goes through your PC which sometimes is blocked.
Click to expand...
Click to collapse
No, I unchecked that, same result, even after powering off/on. I think that option is misleading
some thoughts and my experience...
Do you expect emails to arrive over wifi, or gprs, The behavior is different by design.
As they arrive, in schedule settings for example only works as most people expected over gprs.( this is also called microsoft direct push) and can be toggled on/off in settings tab on most htc phones.
this also requires a constant open data connection over gprs. the phone will try to open it for you if you enable direct push option.
its also important that the carrier supports long http requests over grps for direct push to work correctly.(this is why gprs need to be open all the time)
if you deactivate the gprs-data connection, direct push will fail until it succeds a long http to the eas server again.(exchange active sync)
when i use direct push option over gprs, emails always arrive instantly (within a few sec.) to my phone regardless of standby or awake. 98% of the time anyway...
Now i have set mine to sync over wifi. however not pushed to my phone as it only works over gprs.i usually set schedule to 5 min.
if set direct push/as arrive over wifi the schedule seems to change depending on how often emails arrive. the polls seemes to be longer and longer apart if mailbox is idle. schedule a bit unclear...
i figured this out by setting a constant ping from pc to the phone and watched the response in standby mode.( wifi not set to always on even in standby) so i got response time out most of the time.
i noticed that after a certain time the phone began to respond to ping for a few seconds( active sync activated wifi in standby to check email according to my setting in schedule and then deactivated it).
if i had unread emails in my exchange mailbox they arrived in the phone as well.
i also read a paper where the direct push schedule where explained by microsoft. it is constructed that way to save as much bandwidh as possible,
i have based this on my observations only.
it would be nice if someone could find a technical paper explaining this further.
tests was done on htc p3600 and stock topaz. wm 6.1
i will do tests again on the 6.5 rom as they come online.
a
Phone is not docked nor am I connected with wifi. Just a GPRS connection. What I mean by standby is that I have the setting enabled to turn off screen after 1 minute.
I have no problem with push email from my exchange server. Remember Push email only works with cell data connection as pointed out. And if you establish ActiveSync connection with a desktop PC, it will be auto-disable and changed to polling instead regardless if you keep the data connection open or not.
I have never connected this phone to a PC.
exchange active sync and wifi
i previously had a TYTNii (Kaiser) which would exchange sync through my home and office wifi (over GPRS) when wifi was available and connected.... However on my Topaz i am unable to exchange sync through wifi when connected for some reason. it will only work through phone connection with wifi off. It appears there are additional connection settings with this WM6.1 device... (priority settings for one connection type over another) but im not sure how to set this up... Help on getting exchange sync working via wifi would be appreciated thanks..

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