Greetings,
I've been an O2 customer since about 1998. I've always thought they were a good operator, until two months ago. I was always had my cmopany paying my phone bills, so I never had to deal with O2 "Support". But in the past 2 months, I've had to switch over to a personal prepaid account. I'm not going to go into detail about it but needless to say, they still haven't set me up fully.
Anyway, I'm sick of dealing ith their support people as most of them know nothing, in my experience.
I have a problem. I was trying to sort out my GPRS on my XDA 2 as I was having no fun with Customer Care. In the end [today], it turned out that they only half set me up for GPRS :shock:. GPRS now works. Anywho, I used to be able to access the internet via the cradle. Today I can't. I DID make some changes to my connections setup but don't know what to do to correct the issue.
If anyone could briefly outline what I need to check or change, I'd be grateful.
Erm
I think there's an option in ActiveSyncs "Connection Settings" right at the bottom.. a tick box.
Have a look. I would but I'm at work
requiem,
Sweet, cheers for that. It's amazing how much you forget in a blind rage.
Anyway, in ActiveSync -> Options -> Rules, I changed PASS THROUGH from "The Internet" to "Work"
Funnily enough, I did that once for my XDA I a couple of years ago. Should have remembered.
Cheers again.
Related
Hello all,
I've tried searching for this, but didn't find anything about it, so I hope that's not due to me having bad searching skills :?.
I have an MDA Vario from T-mobile (dutch), and am using it without letting the preloaded software run (by softresetting right after initial WM5 setup). It works perfectly fine, but I have one problem with it, being that even though I manually set the phone's network to T-mobile, when I go into Belgium it still switches to another network.
Since I have an unlimited GPRS plan, I just leave msn on all the time, but I don't want it to be causing any GPRS traffic while roaming on another network (which would be expensive), and since internet is the only thing I use the phone for (I have another phone I use for general voice calls), I would like it to just not register to any network at all when it can't find my home network.
Oddly enough, my motorola MPX200 (running windows mobile 2003) seems to be having the exact same problem (which is why I was surprised to not find any topics discussing this before). My colleague who has the same phones (MPX200 and Vario) also has the same issue.
Since I live really close to the border, I have to be very vigilant about this to avoid high roaming costs... If I can't fix this on the phone side, I guess I'll have to ask T-mobile if they can place a roaming bar for me.
Does anyone have any idea how to fix this? Or, in some odd MS logic, is it supposed to behave like that??
Have you tried going to "Phone > Menu > Options > Network >Set Networks" checking only your network, unchecking the rest, and setting "Network Selection" to "Manual" ?
Ahh, actually I hadn't. I tried to go to that screen earlier, but it wouldn't open. I guess I had my eyes in my backpocket since it clearly says to terminate the active connection and try again .
Thanks for the suggestion, I'll see if it helps next time I head into belgium far enough to lose T-mobile coverage .
Good luck !
Well took me til now before I could test it, went into belgium to go to the cinema (saw chronicles of narnia... don't bother unless you enjoy childish disney flicks...) but it still switched over to another network...
Guess I'll just get a roaming bar on it, until I get smart enough to code something up to disconnect GPRS on other networks (pah right ).
Unless anyone else got any ideas?
Hi!
Well, I have the same problem.
I selected "manual network" and erased all preferred networks but my own.
Still t switches to the network with stronger signal.
T-mobile-Germany hotline said that this is the normal (??crazy??) functionality of the phone. Stunned.
Hello!
I have exactly the same problem with my Qtek 9100, I live in France and work in Switzerland. 2 or 3 times a day I have to check if the selected network is still the good one if I don't want to pay the roaming cost.
I've contacted a french developper to see if he is interested in the development of a little software that could help us... I will keep you informed!!!!
Thierry from France.
So, I've got settings from all over the world-wide interbutt, posted in this forum, and direct from a .cab file, all of them are the same, and do not work.
Whenever I attempt to connect to the orangeinternet access point it chunters along for a little while, then I get a little "cannot connect" notification box telling me "the answering modem has disconnected. To check your..... etc".
The MMS settings work fine, so it's probably not a wider issue with GPRS and my device. I have not tried the WAP settings, mostly because I have no interest in plain WAP-access. Even if it works, it is of no use, you know?
I'm on Orange's small business thingy (very small, there are only 4 of us on this plan), and they claim that GPRS is indeed enabled and it should just work. Of course, they also claimed they'd send settings to my phone over-the-air, but none have arrived in the 48 hours since I called. Can you even do that for Windows Mobile devices?
I'm using Orange's very own ROM 1.12.00 WWE with radio version 1.12.00.
Any help would be much appreciated. I just want to use IRC on the go! Actually, while we're on this, any good free IRC clients for windows mobile? I found a couple, but they want me to pay? For IRC? Madness! Or a good jabber-based IM client? I needs me some Googletalk lovin'.
I have a similar issue. I find that going into, then out of, flight mode fixes it.
Yes.
Seems the problem is two-fold, or it was. I spoke to Orange today, and not only did they give me a totally different set of GPRS settings, but also it seems I was in need of a couple of those over-the-air SIM updates.
Things work now, though if the connection is interrupted I do indeed need to toggle flight mode before it will reconnect, which is kind of a pain.
To get rid of the connection refused problem after diconnection you should downgrade IA_CallerID to IA_CallerID_1.20_WWE.
Do a search on the forum to get detailed instructions
Hi,
I'm using a Magician with WM2003
I have a GPRS connection setup for with t-mobile using a proxy.
If I'm not connected it works great- I press send/receive for my e-mail it connects and gets my messages just fine.
If I do it again 5 minutes later also fine.
The problem is after a long time the connection is still active, but when I go to do a Send/Receive-
I get an "unable to connect to the incoming mail server" message. All my other internet apps also will not work. If I turn on flight mode and then turn it off (to disconnect from my GPRS connection) and then try the internet again- it will work fine.
I think what triggers this is going into an area with no service. The GPRS connection stays active- and when I try to use it (even when I'm back in an area with service) it won't work.
Any suggestions?
Thanks,
Daniel
I found this, may help ....
Look for "KeepAliveTime" on the right side of this page
http://msdn2.microsoft.com/en-us/library/aa915651.aspx
It may help, good luck!
I have this same issue with the htc touch. Not sure what to do about it. I see the keepalivetime but it isn't a hack or a reg edit (that I can tell).
bump
anyone having this kind of an issue on your htc touch?
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
flashflash said:
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
Click to expand...
Click to collapse
Exactly the same here - issues with push mail and when using messenger have to turn flight mode on and off to reconnect to the service - only been like this for few weeks now - never used to be a problem before
So it looks like T-mob have changed something recently. I have been searching various forums trying to find an answer but no luck. TMob reckon nothing has changed when i called them.
I too have the same problem and I am also on t-mob UK.
I will call Tmob again tomorrow and hopefully get through to someone in their tech dept. I knew it had to be Tmob, I had changed nothing on my handset, but they refused to acknowledge that anyone else had a problem.
I use cingular/att with these issues so it's not just tmobile.
mikewchandler said:
bump
anyone having this kind of an issue on your htc touch?
Click to expand...
Click to collapse
You are not alone here....... nearly every day a soft reset
Also the same with my trinity - but not so often
Having spoken to T-Mob UK, the general thinking is they are imposed restrictions on usage for the basic walk and web service. This includes IMessenger and push e-mail (I knew about IM bit not Push Mail!)
The engineer seems to think the connection will be frozen if the network detects
a IM service (the heatbeat of push mail mail looks to be included in this).
Solution: Upgrade to Walk and Web Plus (extra £5) per month.
I have been given a free month to try and see if this solves my issues. I will let you know how it goes.
Now this could be T-mob fobbing me off and trying to get an extra five quid off me, lets wait and see. Any of you guys on the plus service already??
I was guessing that might be the case, let know how it goes if I need to upgrade
I use the mediamax bundle with cingular/att. I wonder if this is indeed the case. I would need to upgrade to the pda plan, which would be pricey. Mabey that's the case?
Well, I'm afraid it was a nice story that Tmob told me, but it hasn't sorted the problem! I will keep an eye on it over the next few days just in case it takes a few days to set their end, but as of today I still loose connection.
OK, finally got it sorted....! I have GPRS connected all the time now without loosing connection.
Looks like T-mob were telling me the truth. After talking to a T-mobile engineer, he confirms that they now have the network infrastructure to detect and block services that are not covered in certain WnW packages. This went live just over a month ago.
The basic WnW package does not allow Push Email & IM, if detected the network will block your IP. Turning off and on the radio will give you a new IP, so will work again until detected.
For Push Email you will need the WnW plus service. Now the interesting part is if you add on the plus service (a bolt on) it will still not work. You will need to add the package onto your contract not as a bolt on.
Many people have just paid extra for the bolt on but the T-Mob system doesnt recognise this and still blocks Push Mail & IM.
It doesnt cost any extra or change your contract length, its just a different way the customer service people upgrade your account.
Unfortunately the customer service rep that upgraded my account did not know this, but the engineer new straight away.
Hope this helps people.
Thanks for the info.....I use ATT/Cingular. What are the odds they started this same thing a month ago? I've been noticing this problem for about that length of time.
Hi all!
It´s the same for me
I´m using Eplus with Cortado email push in Germany
Every morning a soft reset
Any solutions possible within the registry
Greetings
Gregor
Alright, so I'm a new Cingular 8525 owner. I bought my phone on Friday, but spent that day (and the next...) just plain customizing it to my liking with apps/games/etc. I even managed to unlock it using POF's easy unlocker.
However, it was not until Sunday that I was able to take it out for a full day (eight hours) of testing. Everything was far better than I had expected (even the battery life was beyond what I had hoped for) and, by the end of the day, I was extremely satisfied.
This is where something strange happened. By this point, I had 20% of battery life yet and I had manually turned off WiFi. Well, I was playing around on the 8525 trying to pass the time when I accidentally clicked on a web link. Immediately, it opened up, and loaded. This shocked me because I had turned my WiFi off.
About thirty or so minutes later, I tested it again (in an area where WiFi access points wasn't around), and again, I managed to load a web page fine. Now I was nervous. I know the 8525 is awesome, but it's not THAT awesome. I suspected that I was being charged for something.
Those of you in the know can probably guessed what happened here. For me, however, I got the idea to check my Cingular account online and, sure enough, I saw the stats that I used their network for 0.7MB of data transfer. Apparently, when the WiFi is off, the 8525 switches to Cingular's network by default. I had not known this because: 1) I thought that I would need to set the 8525's TCP/IP to use Cingular's network and 2) I had assumed that I would need to sign up for that in order to use it.
Either way, my intuition (born of my past experience and knowledge concerning wealthy corporations, especially those with the name 'AT&T') warned me, and I researched this on Google. Doing this, I discovered a mess of people who had the same thing occurred to them, and ended up with phone bills in the hundreds of dollars.
Fortunately, I was one of the lucky ones. So what's the moral of the story? Assumptions are dangerous and trust your senses.
If you didn't upgrade your imei with att you can get the unlimited mediamax for around $20. If you did upgrade your imei then you have to get the PDA version, not nearly as cheap. Then you don't have to worry about the usage
I didn't change my IMEI, but I don't plan to get a data service anyway. I just prefer to use WiFi.
cmortensen said:
If you didn't upgrade your imei with att you can get the unlimited mediamax for around $20. If you did upgrade your imei then you have to get the PDA version, not nearly as cheap. Then you don't have to worry about the usage
Click to expand...
Click to collapse
hey just to set the record straight the PDA plan is 25 now and medianet unlimited is 15...
Gyngabread Man said:
hey just to set the record straight the PDA plan is 25 now and medianet unlimited is 15...
Click to expand...
Click to collapse
I have just verified it and it's still showing PDA Personal Add-on $30. Where did you get this info?
Thanks
Well I guess that Smart in your handle doesn't mean much.
Oh, Airjer, my apology for not realizing such an obvious fact .
Gyngabread Man said:
hey just to set the record straight the PDA plan is 25 now and medianet unlimited is 15...
Click to expand...
Click to collapse
Is it possible to get the $15 medianet plan on my 8525? I don't plan to tether to the laptop.
I found the same thing when I got my contract last year on Orange in the UK, its crazy how it adds up. The easy way around this is to go into your communications settings, and create 'fake' profiles for your connections to GPRS with blank values. That way you can just keep the 'fake' profile active making it impossible for the 3G/GPRS to connect automatically.
When you need to use 3G/GPRS, go back into communications, and use the dropdown box to select your cingular setting. Let me know if you need a more detailed explanation, saved me LOADS.
JPX,
Thank you for the advice. Since my last post, I've been doing much more research and I also found a software called Modaco NoData that basically disables GPRS.
I tested this out and it worked at first, so I basically ignored it from then on. That was my second mistake. At the end of the month, I got a large bill from AT&T and, of course, it was due to the GPRS. Amazingly enough, despite me disabling the GPRS (and it even show as disabled on AT&T's website), the data still collected up anyway.
Fortunately, I was able to get my bill forgiven, and at that point, the representative offered to disable it for me. I honestly should have done that from the start.
Hi all
I have this beloved device and after installing duttys rom it becomes so much better. however the people at orange wanna charge me a fortune for data so i told them to stick it.
trouble is i still wanna use email / weather functions. is there any program i can install or setting i can use to get these programs to only connect to my local wireless network instead of constantly trying orange and then coming up with a failure.
i know i could leave the wireless on but this would chew up my battery pretty quickly.
any ideas
cheers all
binarysi
Misleading price information...
binarysi said:
Hi all
I have this beloved device and after installing duttys rom it becomes so much better. however the people at orange wanna charge me a fortune for data so i told them to stick it.
trouble is i still wanna use email / weather functions. is there any program i can install or setting i can use to get these programs to only connect to my local wireless network instead of constantly trying orange and then coming up with a failure.
i know i could leave the wireless on but this would chew up my battery pretty quickly.
any ideas
cheers all
binarysi
Click to expand...
Click to collapse
Hi binarysi,
Are you using Orange in the UK? Reason I ask is that Orange appear to have a LOT of misleading price information on data access at the moment...
I decided that if I wanted get the best out of this device and use google maps, e-mail etc. on the move, then I was going to have to invest in a dataplan. I also didn't want the hassle of being tied to an off peak package.
When I looked up the costs of adding a bundle on my Orange account page, they wanted £8/month for 30MB of data. This sounded quite a lot (and £41.13/month for 80MB!), so I decided to cross check this against their pdf price guide document. Here it said that they wanted £7.50/month for 250MB of data... getting better, but left me a little confused!
I eventually decided that I would contact them as I couldn't get the deal I wanted online. Imagine my surprise when the guy on the other end said that he could set it up for £5/month for 500MB anytime access... Suffice to say I went for this yesterday and after a minor few hiccups getting the service running, I started using this today...
So far, so good - just hope the bill works out right!
£7.50 for 250MB is Orange UK's older pricing.
It's their standard data bundle
This £5 for 500MB deal is new, having come in at the same time that they started offering 500MB/month as an integral part of the Panther 45 packages.
It does seem to depend on who you speak to as to whether you get offered the old bundle or the new one. I've also heard it said that the 500MB bundle is only being offered to new customers but I'm not sure how true that is.
Also, it might be a bit like T-Mobile, in that if you take W'n'W for £7.50/month, it's a bolt-on that can be added and removed as and when you like, whereas if you take it for £5/month, it's as an integral part of the tariff.
So it might be worth checking with them about that as well.
@theOP: if you search for an app called 'nodata', it allows you to disable all cellular data-connections.
But you should be able to do exactly the same thing by going into the comms manager on the phone and disabling the 'data connection' option (though you have to do it via the separate app and not using !SINGH!'s 15 tabs, since it doesn't have all the options that way).
For the record I am an existing customer, although I have recently renewed my contract (hence the Touch HD upgrade).
While I was using my Touch HD on wireless networks I used to disable the Orange data connections by selecting Start->Settings->Connections Tab->Connections->Advanced Tab->Select Networks and then select 'My Work Network' from the automatic connection default. This seemed to work most of the time although I noticed that occasionally it would exchange data via GPRS...
orly? Where can i download it? xD
thier is a piece of software which allows your phone to auto connect to wireless signals connected in range. the software will also break through any protection system which may be in place
Click to expand...
Click to collapse
CannonballOx said:
orly? Where can i download it? xD
Click to expand...
Click to collapse
Software does not exist!!
Yeah sorry, my bad. I didn't notice who posted that. I've seen him posting more nonsense about upcoming apps so this was obviously nonsensse too.