Hello all,
I've tried searching for this, but didn't find anything about it, so I hope that's not due to me having bad searching skills :?.
I have an MDA Vario from T-mobile (dutch), and am using it without letting the preloaded software run (by softresetting right after initial WM5 setup). It works perfectly fine, but I have one problem with it, being that even though I manually set the phone's network to T-mobile, when I go into Belgium it still switches to another network.
Since I have an unlimited GPRS plan, I just leave msn on all the time, but I don't want it to be causing any GPRS traffic while roaming on another network (which would be expensive), and since internet is the only thing I use the phone for (I have another phone I use for general voice calls), I would like it to just not register to any network at all when it can't find my home network.
Oddly enough, my motorola MPX200 (running windows mobile 2003) seems to be having the exact same problem (which is why I was surprised to not find any topics discussing this before). My colleague who has the same phones (MPX200 and Vario) also has the same issue.
Since I live really close to the border, I have to be very vigilant about this to avoid high roaming costs... If I can't fix this on the phone side, I guess I'll have to ask T-mobile if they can place a roaming bar for me.
Does anyone have any idea how to fix this? Or, in some odd MS logic, is it supposed to behave like that??
Have you tried going to "Phone > Menu > Options > Network >Set Networks" checking only your network, unchecking the rest, and setting "Network Selection" to "Manual" ?
Ahh, actually I hadn't. I tried to go to that screen earlier, but it wouldn't open. I guess I had my eyes in my backpocket since it clearly says to terminate the active connection and try again .
Thanks for the suggestion, I'll see if it helps next time I head into belgium far enough to lose T-mobile coverage .
Good luck !
Well took me til now before I could test it, went into belgium to go to the cinema (saw chronicles of narnia... don't bother unless you enjoy childish disney flicks...) but it still switched over to another network...
Guess I'll just get a roaming bar on it, until I get smart enough to code something up to disconnect GPRS on other networks (pah right ).
Unless anyone else got any ideas?
Hi!
Well, I have the same problem.
I selected "manual network" and erased all preferred networks but my own.
Still t switches to the network with stronger signal.
T-mobile-Germany hotline said that this is the normal (??crazy??) functionality of the phone. Stunned.
Hello!
I have exactly the same problem with my Qtek 9100, I live in France and work in Switzerland. 2 or 3 times a day I have to check if the selected network is still the good one if I don't want to pay the roaming cost.
I've contacted a french developper to see if he is interested in the development of a little software that could help us... I will keep you informed!!!!
Thierry from France.
Related
Since rebooting my O2 XDA Exec into Corporate mode, I seem to have no GPRS nor 3G setup as neither will connect to send MMS messages - any ideas?
Dude, corporate mode does not install any of your gprs and mms settings.
If you installed this mode to get rid of the dreadful o2 interface, you would be better installing basic mode.
This gets rid of the o2 rubbish but installs your gprs and mms settings.
Fatzzz
If your interested i have made a cab file with just the O2 connections settings app in it. None of the other Active stuff is there. I did try to upload it to tekguru but had problems so i have it on one of my websites here.
http://caravan-smart.co.uk/xda-exec.asp
Ahhhhh nice one dude, very helpful - just got to hope my area has 3G coverage now!!
Nice one - so after a hard reset you install corporate mode from the extended rom, then install your cab in personal and all will be set up? Does that include MMS as well as I had real troubles getting Pocket Outlook to see MMS account once in corporate mode and soft reset.
Will try it and see how it goes!
Nice one dude,
Fin
NO MATE, I think you'll find its BASIC mode as the chap says - Personal will shove all the O2 crap on there, whereas BASIC just puts the GPRS and 3G settings on - just done it and it works fine!!
HOWEVER when I try to start a 3G video call, it states "The 3G network is not available....", I don't quite get this 3G, do I have one connection that is either GPRS or 3G depending on signal, or are there two connections here, if so, how do I use each?
Anyone on O2 managed to get O2 Video Calling to work to another Exec?
Thanks mate!
No, I was referring to Dingo's cab, when you hard reset you select corporate mode with the code 0506 then run his cab, then as he says on his site, click Personal this time as his cab just contains the Connection settings. Just done it and all seems to be working well - thanks Dingo!!
Thanks for the CAB file, Dingo. Will try it out at the next hard reset.
Not sure if its me, but Hotmail from Pocket MSN seems to be playing up now - can anyone else report the same thing? It keeps freezing when I click on it and Pocket Outlook doesn't see the account.
Fin
Yep I have tried the O2 Exec to Exec video dialling. It was nice to try, but wasn't that great. And I think its now 50p per minute, so won't be doing it again in a hurry. :shock:
Cheers
Nasdaq
No apparently until March its charged at the same price as Voice Calls, also can be part of inclusive minutes for voice calls - after that time it'll be 50p as you say.
My mistake, was told differently by a friend. Still won't use it though, sound was delayed and not very clear. :roll:
Cheers
Nasdaq
Glad you find it of use.
The way i do it if i hard reset is after setting up the screen and the O2 stuff is about to install when you get the 3 second countdown i soft reset. This will give you a vanilla install of WM5 on your Universal and none of the Ext ROM will be installed.
This way though you do not get any of the pathces and fixes etc so i selectivly install them from the XDA Exec Ext ROM posted on the xda-dev ftp site
I then install the settings cab i made to enter my O2 Connection settings.
For the most part as described by others above you will probably be best to use corp mode for your initial setup. Then just choose pesonel when you run the CAB i made.
As far as i am aware you can still use this without a hard reset as it only installs the connections app. I have tested on mine and it was ok but would be interested if it works for others.
ashleyhall said:
NO MATE, I think you'll find its BASIC mode as the chap says - Personal will shove all the O2 crap on there, whereas BASIC just puts the GPRS and 3G settings on - just done it and it works fine!!
HOWEVER when I try to start a 3G video call, it states "The 3G network is not available....", I don't quite get this 3G, do I have one connection that is either GPRS or 3G depending on signal, or are there two connections here, if so, how do I use each?
Anyone on O2 managed to get O2 Video Calling to work to another Exec?
Thanks mate!
Click to expand...
Click to collapse
3G coverage is still a bit thin with O2. If you look at the icon next to your phone signal strength it should read either G or U. If it is G then you are on their NON 3G network, if it displays U then you are on thei 3G network.
I am in a week 3G area at home and mine swaps between the 2 every few minutes.
Ahhhhh interesting...wonder why they chose 'U' for 3G..doesn't quite compute!
Looking forward to playing with 3G at some stage in the future then!
ashleyhall said:
Ahhhhh interesting...wonder why they chose 'U' for 3G..doesn't quite compute!
Click to expand...
Click to collapse
'U' stands for UTMS, which is the system that we call 3G (or 3rd Generation). The 'G' stands for GSM, which is the 2nd generation networks we've all enjoyed using for the last 15 years.
ashleyhall said:
Looking forward to playing with 3G at some stage in the future then!
Click to expand...
Click to collapse
I thought it might be fun too, but the truth is that I know hardly anybody with a video phone, and considering how unreliable the 3G coverage is around where I live (Sussex) it's unlikely to be much use anyway. The whole 3G premise is based on a gimmick IMHO rather than a genuine consumer need. Sure, the data rates are faster and in time this will be a good driver for the technology, but then they charge us a fcuking fortune to use it, so only a handful of people bother. Madness.
Video calling works across networks. I have found many of my relatives have 3 3G mobile phones and are able to receive video calls from me (as on Vodafone video calls are free for a short period and on O2 the rate is the same as voice calls). O2 and Vodafone UMTS download speeds are good (coverage in London is resonable and in Berkshire).
not working
have tried this - I cant connect at all - after hard reseting in corporate then running this cab and setting to personal - it tries to dial mobile web but says it cant connect for an unknown reason - any ideas
Vanilla
works ok on vanilla install - it seems since this thread was started ON hav changed some thing but this cab has no problems after vanilla installl only after corporate - I am gonna run the bug fixing cabs etc in the ext rom manually !!!
My GPRS still aint configured correctly - it connects fine but I get no internet access, its as if the proxy is configured wrong?
Is there a cab that puts the correct 3G and GPRS settings onto my phone without any user configuration required? (and without mucking up my system).
Is anybody else having connection problems with T-Mobile today? I've had no reception for hours and my friends are experiencing the same issue. We're all in Glasgow so I wonder if it's a local problem or not.
When i scan for networks i get "your sim card does not allow connections to this network" when i choose t-mobile.
My friends have their reception back and i have only had it back once in the past few hours until i started getting the error again.
Bill has been paid etc so im not banned or anything.
Got connected with the 'Use only 2G' option. Have read on other forums that T-Mobile's 3G servers are having trouble today.
This sucks!
This happens all the time mate.
I'm in Greenock near the T-Mobile building with the big 3G transmitter, makes no difference, sometimes it just goes tits-up and only way make communication is to switch to 2G.
pain in the arse.
Had the same sort of issues as well, thought it was localised to the transmitter closest to me as it happened a few months ago and took T-Mo around a month to fix. Seems to be working OK now, though
just as a tip, you may want to consider using Twitter to search for any outages with your network provider.
i'm on O2, and live in an area where i'll get a decent connection in one room while getting a bad connection in another (usually my bedroom!)
When I get connection issues, I use Twitter to see if it's a UK-wide issue, or if it's just problem in my local area. I find it to be more informative in this situation than any kind of forum, since it's about as real-time as you can get.
And the best thing is, you don't even need an account to use the search! http://search.twitter.com
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
pa49 said:
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
Click to expand...
Click to collapse
pa49, thanks for your reply. I am sure that edge service is enabled for GoPhone accounts (not 3g though) and I am sure there is service in the area. If I am not wrong, the gray "E" icon on my status bar is telling me that there is edge available but that I am not able to connect to it.
I am just hoping that there is someone here that is using an unlocked HTC touch diamond2 in the united states that is able to access the internet via edge.
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Bruce Inman said:
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Click to expand...
Click to collapse
It didn't work
erdamn said:
It didn't work
Click to expand...
Click to collapse
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
pa49 said:
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
Click to expand...
Click to collapse
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
erdamn said:
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
Click to expand...
Click to collapse
What radio are you running?
I hate to say it but I don't think your going to get it to work. And I'm sorry because its all my fault! See for the past 4 years I have been a DM for AT&T and one day I was braging to our "smartphone support team" about how with my 8925+WMWifi+PayGo account with the 19.95 unlimited data package I could brodcast 3g wifi speeds through out my entire house with no need to worry about being charged overages for the 5GB soft limit (simply because no "real" info is needed to create a paygo account you can just say your name is Jon Doe and the give you one)
Two days later I got an email that the prepaid unlimited internet service had been disscontinued forever :-(..... And much more security was added to the system....
Your best bet to get internet working on the device is to put your sim card in an old moto razor (this way your razr IMEI doesn't flag you as a "smartphone" ) dial 611 and subscribe to the highest data package you can which is like 200MB or something.
Then you can put your sim card back in the TD2 and you should be good to go... for 200Mb's that is.... then your SOL...
and again sorry... you know what they say "loose lips sink ships"
or if you have a credit card or bank account switch to Pick-Your-Plan its a lot cheaper minute wise in the long run and you can have unlimited data just make sure to give them a bogus IMEI to some crappy razr you can find in every household....
Hi all,
Wonder if you can help me as I'm beginning to lose it with this phone..
I've not had a decent connection since I bought the phone back in september. Basically a 3G signal means no connection. Nothing happens, no data. When its on the 'H' sign it works really well but it stays on H for like 10 seconds before switching back to 3G.
I've googled this problem and it seems I'm not the only one with this issue. I've changed the network settings, and even tried various radios to no avail. I have good 3G coverage in my area so there shouldn't be a problem at all. Even in central london it doesn't work. It's too unstable and virtually unusable..
Can anyone suggest any other possible solutions to this please?
Thanks
Talk to lennyuk about this
He got on well against orange and can tell you the story of what's wrong
I had this problem before! Orange just sent me a new SIM and it was all sorted !
Thanks chaps,
I've just PM'd Lenny!
alex: I'll ring them up and ask them to send me a new one if it still doesn't work. I'm sooo not looking forward to explaining to them what the issue is...haha
Ah, I had this problem, and it left me 4 months without data thanks to oranges stupidity.
Anyway a short term fix will be to dial *#*#4636#*#* and go phone options, then change your network in the drop down box to 2g only (or similar can't remember the phrase it uses)
2g still works all the time.
As for the long fix, you will need to speak to orange and demand to speak to "high tech" support they can fix it (well they did for me eventually). The problem they said was that my phone was connecting to both an old tower and a new "super tower" they orange UK are installing across the country, this confused the phone and messed up its data connection when on 3g, as it was trying to pull data from 2 towers at one time.
Orange eventually forced me onto one tower (or so they told me) and for a large part the problem was solved from there on in.
You do have to remember as well though the Hero has some 3g compatibility issues with Orange's existing network (again stupid orange), this is something that can never really be fixed.
Orange support can be very helpful if you speak to the right people, don't be afraid to tell them to put you through higher up straight away.
Hope this helps.
Thank you very much for the informative reply Lenny
I'll keep you all updated.
Just a quick update..
I had 2 weeks of stable connection up until a few days back! It had been fine ever since Orange fixed the 3g/gprs problem after it went down for everyone. Probably due to the low traffic? (see below)
So I phoned Orange yesterday and explained my problem and asked to be put through to the 'high tech' department. However, after a while being on hold, the 1st line support advisor said she'll call me back asap as the techies were busy. She called back about 20min later, just as I popped downstairs for 30 seconds! Anyway, she left a message explaining the problem. Turns out that my area has 2 masts both of which are running at full capacity, and there's not enough bandwidth for everyone, hence why my connection has been unstable. She also said that they're going to be upgrading the capacity on the 18th which should fix it.
Another thing she mentioned was that, next month when orange and tmobile merge there's going to be more masts for our phones to connect to - more coverage and bandwidth. You can sign-up to trial this on the orange website.
Sadly its become apparent that something is wrong with my Yota 2, when losing the network signal when out in the sticks it will not reconnect mobile data when I'm back within decent network coverage, the voice and SMS work okay but the mobile data doesn't, even if i get full signal bars. Toggling Bluetooth and mobile data make no difference. The only cure is to turn the phone off an on then it fine until the next time.
I've checked my 3 UK APN settings and they are all as expected.
I've contacted yota support an they want me to send it to their service partner (premiere eurocom ) I have to send it at my expense and wait their diagnosis.....but I'm not sure how yota will be billed for this.
Has anyone else experienced the problem?
I'll try a factory reset before I send it, just in case...
Sent from my YD201 using XDA Free mobile app
I didn't encounter such problems so far. I was a bit worried a few days ago, as my Yotaphone kept losing the GSM connection entirely (I was back to the PIN code input screen multiple times every day), but then it also did happen on my good old Ericsson t39m, so I suspect it was more an issue with the local GSM network.
Can you try with another SIM card (maybe even another carrier) to see if this happens regardless of the carrier?
Did you change something (apps, settings...) on your phone recently? I'm asking just in case, you certainly thought about that already, so don't get offended by such a basic question!
No worries.....Thanks for the input, what network are you on?
I tried a factory reset and that didn't make any difference, that should eliminate any fiddling or dodgy apps too, I tried the Sim back in my HTC One and it behaved perfectly in there, upon returning it to the Yotaphone I lost data comm twice in a matter of hours only reaquiring after turning the device off and on. I also double checked the Three UK apn settings and they are as they should be. I could try another network as nano sim are few and far between!
I've now returned it at my own expense (Thanks Yotaphone!) To their repair partner Premiere Eurocomm, I'm not sure what will happen now as for all I know it will pass their testing in their repair labs, I'm hoping they will just send a new device .
Sent from my GT-N8010 using XDA Premium HD app
Update......
I received a new phone under warranty, I set it all up and sadly exactly the same problem occurred. (Passing through an area of poor or no network service, the mobile data (3g or LTE) will not reconnect until the device is switched off and on again)
I now believe this is an incompatibility between Three UKs mobile data network and The Yotaphone firmware/hardware.
To crudely test this I bought a Vodafone payg sim and carried both my phones with me and these are my findings
HTC One M7 & Three UK sim......no problems.
HTC One M7 & Vodafone sim.....no problems.
Yotaphone 2 & Vodafone sim.......no problems.
Yotaphone 2 & Three UK sim....fails to reconnect.
So my options no seem to be;
Try for a refund on the device.
Change network to Vodafone.
Wait for a fix from Yota.
So I'll call the support line later today and see what they say. Could any UK users let me know what network you are on and if you have any similar problems please?
Sent from my YD201 using XDA Free mobile app
Sorry for the delayed answer...
I'm using the Orange (France) network at home without any particular issue, the troubles only happen (so far) when I'm traveling abroad, which I frequently do for work.
I'll try to list more precisely which carriers are subject to network connection issues, although it's not easy to see which carrier you're roaming with (on my old Ericsson phone, the carrier name is displayed prominently on the screen, whereas you've got to dig in the menus on an Android phone to get the carrier's name...
Okay so I called yota support an updated them and as expected they just blamed Three, so only after asking for a refund did the agent pass the problem onto Yota for more technical help, I won't hold my breath waiting for contact but if nothing by the end of next week then I will be insisting on a refund. kind of spoiled my fun this has
Sent from my YD201 using XDA Free mobile app
It would be a shame if they don't seize the opportunity to further dig into the subject and find out the technical cause. After all, they aim at a worldwide distribution of the Yotaphone 2, don't they? And it'd be a shame to see you go, too...
An update.....
I've not heard anything from Yota support but have made progress myself, I discovered in the mobile networks settings that you can select your network manually rather than automatic, by doing this two options for Three appear in the list, Three and Three UK.
I selected Three UK and since doing that the problem has not happened at all over three days of using the phone, including passing through the areas of no network coverage that would trigger the problem.
I'm hoping this is fixed.
Footnote: whilst sorting this problem I've been using my HTC One that has had its lollipop update and I'm loving the lollipop, can't wait to get it on the Yota
Sent from my YD201 using XDA Free mobile app
Any more updates? Got my phone today and got the same problem.
I got Tele 2 in Sweden and it wont connect to 4G. It will get 3G connection but very weak signal and it will disconnect and reconnect atleast once each 5 minutes.
I did also set network in manual mode and it works better but not as to expect from a phone.
Im also going to try with another carrier but im kinda locked to my current one...
On a side note, I've had twice an issue with SMS and the YotaPhone 2.
I've received the same message over and over about 50 times, usually separated by a minute, but sometimes the message shows up again only after a couple of hours...
Not a big deal, but annoying nonetheless. I suspect that the local phone network (in Congo) is to blame, but I'd be curious to know if this has already happened to anyone else, as my other phone(s) do not display such behavior. I usually have the "Welcome to XXX network" SMS repeated a couple of times, too, in those situations, though usually not more than three or four times.
Filiox said:
Any more updates? Got my phone today and got the same problem.
I got Tele 2 in Sweden and it wont connect to 4G. It will get 3G connection but very weak signal and it will disconnect and reconnect atleast once each 5 minutes.
I did also set network in manual mode and it works better but not as to expect from a phone.
Im also going to try with another carrier but im kinda locked to my current one...
Click to expand...
Click to collapse
I've not had any further problems since my earlier post, I set my network operator manually (rather than automatic) in mobile network settings and the problem stopped
Sent from my GT-N8010 using XDA Premium HD app
manmikey said:
An update.....
I've not heard anything from Yota support but have made progress myself, I discovered in the mobile networks settings that you can select your network manually rather than automatic, by doing this two options for Three appear in the list, Three and Three UK.
I selected Three UK and since doing that the problem has not happened at all over three days of using the phone, including passing through the areas of no network coverage that would trigger the problem.
I'm hoping this is fixed.
Footnote: whilst sorting this problem I've been using my HTC One that has had its lollipop update and I'm loving the lollipop, can't wait to get it on the Yota
Sent from my YD201 using XDA Free mobile app
Click to expand...
Click to collapse
Please whats their customer care mail or phone number ive been searching all over for it my phone just died as well.
I'm having exactly the same problem, I've had my phone for three days and it already happened twice. Putting the phone on airplane mode does not solve it; I have to restart the phone. I only lose data connectivity, but I get signal and I can call just fine. Btw, I'm using the YD206 version with Jazztel in Spain.
I'll try now with the manual network selection and ser if the problem dissapears.
Having the same problem on 48 network in Ireland
ciaranco said:
Having the same problem on 48 network in Ireland
Click to expand...
Click to collapse
Hello,
I have more or less the same problem ... but with no real solutions
After upgrading MM I lost the LTE signal but not all the time.
When I start my phone I have the LTE signal with good bandwith and good quality of reception.
After some time (5min, 15min, ... no really logic) or every time after driving with my car and I expect changing Emettor many time, I loose the data. I have no more LTE, H+, 3G etc... no more data and I loose a lot of quality of signal like my "modem" lost a lot of range of signal available.
I Flash and reflash MM and no solution.
When selection manually the operator, it change Nothing for me
When I change APN with a new one (2 APN are available for data (for french people SLSFR and WEBSFR)) the data is coming back but just few time.
When I come back the the first APN, data is not coming back until restarting the phone.
I have a third APN but with only 3G connection and with this one, I have no problem. Data is always available...
Really Strange. The problem is only due to LTE signal
For this moment, I will try with Lolipop if the problem don't occur anymore.
hello, my wife has the same issue, on sfr network. Any update ?
BENETNATH said:
hello, my wife has the same issue, on sfr network. Any update ?
Click to expand...
Click to collapse
Hi Benetnath,
I find no issue with SFR.
I spoke with the customer service and they don't find any problem on the network.
I read a lot of forum and it seems that the problem is not only on Yotaphone but on lot of quite "old" phone.
They change some parameter on the network (what, I don't know, is it regarding the fact that we can travel everywhere yet in Europe using our data mobile...)
You can easyly find some post with looking about "SFR data probleme sl2sfr oneplus" through google
I expect that the problem is only on SFR but I can't be 100% sure.
Due to the problem seems to be a network "problem" or french network parameter, I think we will never have any answer or solution. It is sure that yet we will have no more update on yotaphone.
The only one solution I can give you today (avoiding changing operator ) is to use only the APN : Wapsfr
With this APN you will never be connected in 4G but only in 3G. No problem with cost or anything else (pas de risque de hors forfait) but in my case, the reception quality is really better in 4G with 800Mhz frequency that 3G in 2600MHz I believe.
Without 4G I can't receive anything inside my house.
I will keep you and the forum in touch if I find a solution.
Changing to an another operator is not so easy because for low price all the alternative operator like laposte mobile, pristel, NRJ or some other are often on SFR network with the same APN (so I suppose the same problems)
It is maybe also because SFR launched the VOLTE in June and the problem is more or less since this date.
VOLTE is maybe the problem ? When I receive a call I lose the data and she is not coming back
manmikey said:
Sadly its become apparent that something is wrong with my Yota 2, when losing the network signal when out in the sticks it will not reconnect mobile data when I'm back within decent network coverage, the voice and SMS work okay but the mobile data doesn't, even if i get full signal bars. Toggling Bluetooth and mobile data make no difference. The only cure is to turn the phone off an on then it fine until the next time.
I've checked my 3 UK APN settings and they are all as expected.
I've contacted yota support an they want me to send it to their service partner (premiere eurocom ) I have to send it at my expense and wait their diagnosis.....but I'm not sure how yota will be billed for this.
Has anyone else experienced the problem?
I'll try a factory reset before I send it, just in case...
Sent from my YD201 using XDA Free mobile app
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Hi, I have the same problem. And I think the problem go from Free : Before I had SFR and Bouygues, I never saw the problem.
Sometimes, just activate the plane mode, and desactivate it, and the LTE comming back. but another time, I have to reboot the Yota.
Hello xNiux;
With Free, I found also lot of data connection problem on Google.
The main problem with Free is that the mobile should sometime connect to a Free emettor and sometime to Orange.
So maybe your phone is not connected on the good emettor and it is the reason you lose your data connection. I can't be sure because I have not Free Mobile but it is what I wrote.
==> Maybe can you go to "choose operator" and select only Free...
For SFR it is a quite new issue, around june. Before I expected that it was a wrong ROM when I uploaded my phon to MM but it is not the reason.
Even with choosing manually the operator or use airplane mode, nothing is working. I need to restart or open/close my SIM card.
I make a "call" to the RED team to find a solution.
They wrote me this morning that now everything is fine and work well... but this morning I lose another time the connection.
For the moment :
Free is not working with Yotaphone
RED/ SFR is not working with Yotaphone
To be check with Bouygue or Orange to maybe choose an another operator ( I don't want to change my phone)