Related
upgraded to the 4.00.10, and have been unable to connect since.
Settings are:
Cellular Line (GPRS)
internet2.voicestream.com
Blank on all authentication info.
Recieve a "The answering modem has disconnected. To check your modem settings......." message with the topion to dismiss. I know I must be missing something, the default settings should work. I am in Northwest Florida in an area covered by the GPRS internet, although Powertel is shown as my local GSM provider.
I've had it working before, on the stock Tmobile ROM, then the upgrade off the site, but since the PPC2003 upgrade its been no dice.
Any ideas? TMobile is stumped, along with the other guys at my Circuit City (we retail T-M there, and the rep and I are both on the new test ROM on our PPC's). His however, works.
Try a soft reset first and if that fails, changing your AP to internet3.voicestream.com or wap.voicestream.com and see if that helps.
HTH
I can connect when I tried wap.voicestream.com, however, I am unable to load any pages or connect to anything. Much like a PC which cannot get any DNS resolution.
Well thats a step in the right direction at least, how about emaill and MSN Messenger! Are they working? Also try running welcome.exe thats located in your windows root folder.
HTH
Same Here
If I connect VIA the T-Mobile VPN I get "answering modem has disconnected".
And if I connect Via T-Mobile Internet it connects but I cant go anywhere, either via web or IM.
Incidentally to get in to manage the connections, when you click on settings it doesnt automatically give you the option to change existing settings, you need to go into add new and cancel and then the option to manage existing connections appears.....weird...
Anyway, anyone any suggestions.
Also running SBP's GPRS Monitor V. 2 Build 224
No ability to connect to anything, HTTP, or AIM type service when on WAP. internet2 and internet3 don't answer at all.
If any US T-Mobile customer is running the 4.00.10 software and is able to connect to GPRS, please list all settings used to connect, in the connection settings, GPRS authorization type, etc; just list as many settings as possible.
I had someone in my CC the other day who told me about the 4.00.10 ROM being available here, and he was on GPRS. If I see him again, I will make sure to clone his settings, or backup his ROM.
Sounds like its about time to try a hard reset also whats you radio stack version?
HTHH
Im using the included 6.24.00 update radio stack. Just completed hard reset on device, still no go. I'll try getting in touch with T-Mobile, I'll just have to neglect mentioning the ROM version Im running. Doesn't seem to be too many differences in the setup of the connections, just in getting them to work :evil:
OK, now whats the status on your radio light does it come on at all?
Also what radio version were you running before the upgrade?
If it was the sock T-Mobile version I'd try installing the newer AT&T stack.
Anyhow if you would like to give that a try drop me an email at [email protected] and I'll forward you the needed four files. As a matter of fact I just downgraded back to the AT&T stack myself just to see if there were going to be any problems and the downgrade went without a hitch.
HTH
Hmmm....
Mine has started working now!
I did uninstall the SPB GPRS Monitor, not sure if that has anything to do with it!?! Need to play with re-installing it I guess.
I turned off AUTO PICK for the GPRS connection and forced it to use internet2.voicestream.com
Yay!
Ok, crap, after further playing it is back to how it was previously...i.e. not working again!
Are there any network problems right now?
emailed.
No luck from TMobile, all looks ok.
Applied the AT&T radio stack with the following results:
Still no luck, same error message, all other functions seem to work the same as before woth the test radio stack.
Miss Bunny said:
Hmmm....
Mine has started working now!
I did uninstall the SPB GPRS Monitor, not sure if that has anything to do with it!?! Need to play with re-installing it I guess.
I turned off AUTO PICK for the GPRS connection and forced it to use internet2.voicestream.com
Yay!
Ok, crap, after further playing it is back to how it was previously...i.e. not working again!
Are there any network problems right now?
Click to expand...
Click to collapse
I too am having the same results.... that is intermittent signal under GPRS. I have actually logged into MSMessenger using the internet2.voicestream.com w/o authentication
...but the whole thing sucks. I am in Atlanta... where are others :?:
Perhaps it is engineering at the Mobile Receiving end :?: Is that posible?
Is there a RSU that is working well under 4.00.10?
Still nothing here. All I can hope is that the TMobile Rep gets to Circuit City soon, and perhaps I can get some help from him (he has PPC2003 on his MDA)
internet3.voicestream.com works every time. I never could get internet2 to work even on the 3.4 original ROM here or in the U.S.
Later..............
I had a lot of trouble too. I went to GPRS Authentication Icon and set to PAP authentication. Now I can connect and actually get it to function for short periods of time. I suspect some problem with Tmobile is causing the intermittent connection loss. The device stays connected but connectivity dispappears. I tried ping tests and they start with semi-acceptable rates then fade away. If it doesn't get better, then I am taking the internet service off of the unit.
I cant believe Im about to say this
As much as I have liked Powertel/ VoiceStream / T-mobile..
They are starting to SUCK.
Customer service
Call connectivity
GPRS
I have had problems maintainging a GPRS connection.
I found that turning the radio on and off revived the connection somtimes.
Other times a soft reset was needed.
To anyone that has a problem Id recommend this...
Call T-mobile talk to WDG about your connectivity problem
next
Go to a retail store or aquire another GPRS phone and test connectivity with it.
Neither of the above solve the problem
It IS a T-MOBILE issue
complain complain complain.
Im not sure if they are saturated or what.
But..
I see no escuse for their problems.
I have had GPRS since day one and it has been flaky since day one.
period.
This is consistent EVERYWHERE I travel to in the US.
Note: I also have voice problems.
Im on my 5 XDA replacement. I havent tried 2003 as its not past Beta and I have enough problems with 2002 to not introduce something that is worse.
Does anyone know when 2003 will be released?
Geez
</soapbox>
BeDammit
Since rebooting my O2 XDA Exec into Corporate mode, I seem to have no GPRS nor 3G setup as neither will connect to send MMS messages - any ideas?
Dude, corporate mode does not install any of your gprs and mms settings.
If you installed this mode to get rid of the dreadful o2 interface, you would be better installing basic mode.
This gets rid of the o2 rubbish but installs your gprs and mms settings.
Fatzzz
If your interested i have made a cab file with just the O2 connections settings app in it. None of the other Active stuff is there. I did try to upload it to tekguru but had problems so i have it on one of my websites here.
http://caravan-smart.co.uk/xda-exec.asp
Ahhhhh nice one dude, very helpful - just got to hope my area has 3G coverage now!!
Nice one - so after a hard reset you install corporate mode from the extended rom, then install your cab in personal and all will be set up? Does that include MMS as well as I had real troubles getting Pocket Outlook to see MMS account once in corporate mode and soft reset.
Will try it and see how it goes!
Nice one dude,
Fin
NO MATE, I think you'll find its BASIC mode as the chap says - Personal will shove all the O2 crap on there, whereas BASIC just puts the GPRS and 3G settings on - just done it and it works fine!!
HOWEVER when I try to start a 3G video call, it states "The 3G network is not available....", I don't quite get this 3G, do I have one connection that is either GPRS or 3G depending on signal, or are there two connections here, if so, how do I use each?
Anyone on O2 managed to get O2 Video Calling to work to another Exec?
Thanks mate!
No, I was referring to Dingo's cab, when you hard reset you select corporate mode with the code 0506 then run his cab, then as he says on his site, click Personal this time as his cab just contains the Connection settings. Just done it and all seems to be working well - thanks Dingo!!
Thanks for the CAB file, Dingo. Will try it out at the next hard reset.
Not sure if its me, but Hotmail from Pocket MSN seems to be playing up now - can anyone else report the same thing? It keeps freezing when I click on it and Pocket Outlook doesn't see the account.
Fin
Yep I have tried the O2 Exec to Exec video dialling. It was nice to try, but wasn't that great. And I think its now 50p per minute, so won't be doing it again in a hurry. :shock:
Cheers
Nasdaq
No apparently until March its charged at the same price as Voice Calls, also can be part of inclusive minutes for voice calls - after that time it'll be 50p as you say.
My mistake, was told differently by a friend. Still won't use it though, sound was delayed and not very clear. :roll:
Cheers
Nasdaq
Glad you find it of use.
The way i do it if i hard reset is after setting up the screen and the O2 stuff is about to install when you get the 3 second countdown i soft reset. This will give you a vanilla install of WM5 on your Universal and none of the Ext ROM will be installed.
This way though you do not get any of the pathces and fixes etc so i selectivly install them from the XDA Exec Ext ROM posted on the xda-dev ftp site
I then install the settings cab i made to enter my O2 Connection settings.
For the most part as described by others above you will probably be best to use corp mode for your initial setup. Then just choose pesonel when you run the CAB i made.
As far as i am aware you can still use this without a hard reset as it only installs the connections app. I have tested on mine and it was ok but would be interested if it works for others.
ashleyhall said:
NO MATE, I think you'll find its BASIC mode as the chap says - Personal will shove all the O2 crap on there, whereas BASIC just puts the GPRS and 3G settings on - just done it and it works fine!!
HOWEVER when I try to start a 3G video call, it states "The 3G network is not available....", I don't quite get this 3G, do I have one connection that is either GPRS or 3G depending on signal, or are there two connections here, if so, how do I use each?
Anyone on O2 managed to get O2 Video Calling to work to another Exec?
Thanks mate!
Click to expand...
Click to collapse
3G coverage is still a bit thin with O2. If you look at the icon next to your phone signal strength it should read either G or U. If it is G then you are on their NON 3G network, if it displays U then you are on thei 3G network.
I am in a week 3G area at home and mine swaps between the 2 every few minutes.
Ahhhhh interesting...wonder why they chose 'U' for 3G..doesn't quite compute!
Looking forward to playing with 3G at some stage in the future then!
ashleyhall said:
Ahhhhh interesting...wonder why they chose 'U' for 3G..doesn't quite compute!
Click to expand...
Click to collapse
'U' stands for UTMS, which is the system that we call 3G (or 3rd Generation). The 'G' stands for GSM, which is the 2nd generation networks we've all enjoyed using for the last 15 years.
ashleyhall said:
Looking forward to playing with 3G at some stage in the future then!
Click to expand...
Click to collapse
I thought it might be fun too, but the truth is that I know hardly anybody with a video phone, and considering how unreliable the 3G coverage is around where I live (Sussex) it's unlikely to be much use anyway. The whole 3G premise is based on a gimmick IMHO rather than a genuine consumer need. Sure, the data rates are faster and in time this will be a good driver for the technology, but then they charge us a fcuking fortune to use it, so only a handful of people bother. Madness.
Video calling works across networks. I have found many of my relatives have 3 3G mobile phones and are able to receive video calls from me (as on Vodafone video calls are free for a short period and on O2 the rate is the same as voice calls). O2 and Vodafone UMTS download speeds are good (coverage in London is resonable and in Berkshire).
not working
have tried this - I cant connect at all - after hard reseting in corporate then running this cab and setting to personal - it tries to dial mobile web but says it cant connect for an unknown reason - any ideas
Vanilla
works ok on vanilla install - it seems since this thread was started ON hav changed some thing but this cab has no problems after vanilla installl only after corporate - I am gonna run the bug fixing cabs etc in the ext rom manually !!!
My GPRS still aint configured correctly - it connects fine but I get no internet access, its as if the proxy is configured wrong?
Is there a cab that puts the correct 3G and GPRS settings onto my phone without any user configuration required? (and without mucking up my system).
It would be good to put bugs and fixes to problems found on latest official 8525 ROM.
1.-The side dial problem could be a starter.
2.-No streaming on this update
3.-After this update you won't be able to go back to 1.34
Solution for number 3: Run enterbl.exe from your device, then the RUU for official 1.34, then you'll be able to downgrade
Anybody has a solution for 1 and 2?
BR
Good Idea.
Could I suggest that as issues are resolved, either you update post #1
or maybe even the WIKI?
I hate to see things get buried in an exausting thread.
Thanks,
Berd
Sure thing Berd!
more problems..
Internet connection trough usb connection doesn't work... after update rom on cingular 8525..!!!! help!!!
edwincesar said:
Internet connection trough usb connection doesn't work... after update rom on cingular 8525..!!!! help!!!
Click to expand...
Click to collapse
Have you checked your USP to PC settings? There is a a check box to enable Advanced Networking. Try both settings (i.e. ticked and unticked) and see what happens.
Not sure if its the update, but my device hangs every so often. probably once a day since i updated last week. but that could be anything...
unless its happening to someone else as well...
no blackberry connect
not only is there no blackberry connect, but all versions I tried would not connect using the 2.15 rom. i've got to have bb email (unfortunately) so I rolled back to 1.34 official rom and 2.1.2.52 bb connect.
If anyone gets bb connect working with this new rom let me know.
fyi- I downgraded by using the sd flash card method described in the wiki.
After 2.15 update, I can't surf via the GPRS connection
I realize it is specific to connecting to the Cingy service as I can surf when on WiFi, but I have tried all the connection issue links I could find on the forum. I have to be missing something. This happened right after I upgrade to the new official ROM.
Here are my current settings.
MediaNet connection
Number= wap.cingular
Proxy Settings: only check box is on 'This network connects to the Internet'
The 'this newtork uses a proxy' is not checked. I tried it checked to and no dice.
Name for Connection: MEdia Net
Select a modem: Cellular Line (GPRS, 3G)
Access point name: wap.cingular
User name: [email protected]
Password: CINGULAR1
no domain
Advanced button: use server-assigned... for both TCP/IP and Servers
I have 3G in task bar and depending on what I play with in the settings.. sometimes it will seem to be grabbing the site and then it was 0K and finish with no error and nothing on the screen.
Other times it will error out.
aquila421 said:
Not sure if its the update, but my device hangs every so often. probably once a day since i updated last week. but that could be anything...
unless its happening to someone else as well...
Click to expand...
Click to collapse
actually.. i have found this release to be very very stable.. no freezes yet!!
can't disable startup sound
I recently upgraded my 8525 to the new rom provided by att/cingular (actually it is provided through htc's website, I found the link through cingular) I have some questions and was wondering if anyone can help.
The rom update doesn't give you wm6, it is still 5. It does enable the push to talk feature, and rebrands the phone as att instead of cingular. It also enables "cingular video," which is a streaming video service through att/cingular.
Now with the newer rom there is a horribly loud start up sound. It sounds like an airplane is taking off. Every time I soft reset the phone it plays this loud sound, even if my phone is on silent or on flight mode. This sound was not there before I upgraded the rom. I went into the folder where the sound is stored and tried to delete it, it will not let me. When I right click on it, the delete option is grayed out! The file is just a windows media sound, it is stored under the windows folder, and is named "3G_Up." I even tried to do it through the phone explorer on active sync, still won't let me delete it.
I am wondering if anyone knows a way to delete the file or somehow disable the start up sound. I have looked at all settings and don’t see any for start up sound.
I am also wondering this: I assume flashing a cooked rom will eliminate the cingular startup sound. If I flash a cooked rom onto my phone, will I be able to use the “push to talk” and the “cingular video?” Neither of these worked with the original rom. The “cingular video” is just a bookmark, and I tried sending a link from my phone with newer rom to an 8525 with the older rom, and it would not load. On 8525's with older roms when you push the push to talk button, it says "the ptt service is not yet available on your device."
I am assuming I have to choose between a cooked rom with no cingular video and ptt, or just live with the start up sound. If anyone knows any other way, I would just be thrilled
Thanks,
Jon
edwincesar said:
Internet connection trough usb connection doesn't work... after update rom on cingular 8525..!!!! help!!!
Click to expand...
Click to collapse
I have found the way that you tether is different than the older rom. I disabled USB connection through active sync, and connected USB cable. Then run program "internet sharing" on 8525. Then open internet explorer on pc, and begin using internet on computer. That is all I have to do to get online.
I'm not running this ROM anymore, but the solution to #2 should be to disable the IE proxy. This is in the Wiki.
The Wiki is your friend.
Follow this link: http://wiki.xda-developers.com/index.php?pagename=HTC_Hermes
Scroll down to "Tweaks" and the near bottom of that section you will find your RegEdit to delete whosh sound.
Connection problems after ROM update.
eaglecomm said:
I realize it is specific to connecting to the Cingy service as I can surf when on WiFi, but I have tried all the connection issue links I could find on the forum. I have to be missing something. This happened right after I upgrade to the new official ROM.
Here are my current settings.
MediaNet connection
Number= wap.cingular
Proxy Settings: only check box is on 'This network connects to the Internet'
The 'this newtork uses a proxy' is not checked. I tried it checked to and no dice.
Name for Connection: MEdia Net
Select a modem: Cellular Line (GPRS, 3G)
Access point name: wap.cingular
User name: [email protected]
Password: CINGULAR1
no domain
Advanced button: use server-assigned... for both TCP/IP and Servers
I have 3G in task bar and depending on what I play with in the settings.. sometimes it will seem to be grabbing the site and then it was 0K and finish with no error and nothing on the screen.
Other times it will error out.
Click to expand...
Click to collapse
i am having the same issues. Problems on Media Net and ISP connections. Sometimes they work, sometimes they don't. Not sure what to do.
can't disable startup sound
Do a registry search for animation. You'll find a startup wav file setting. Delete it and the startup sound is gone.
You know, I just can't understand why people would still run the completely useless Cingular/AT&T ROM build. My rom *never* crashes, never locks up, I have tons more ROM memory and I don't have all those stupid "hey, this is a cool program that you COULD use for only $9.95 a month" programs they foist into the rom...
But, I guess if you'd rather have trained monkeys at Cingular giving you "support" instead of the people here, many of whom are engineers of some variety, and know the rom's and phones inside and out, who can argue with that....
One confused Elf.
LegolasTheElf said:
You know, I just can't understand why people would still run the completely useless Cingular/AT&T ROM build. My rom *never* crashes, never locks up, I have tons more ROM memory and I don't have all those stupid "hey, this is a cool program that you COULD use for only $9.95 a month" programs they foist into the rom...
But, I guess if you'd rather have trained monkeys at Cingular giving you "support" instead of the people here, many of whom are engineers of some variety, and know the rom's and phones inside and out, who can argue with that....
One confused Elf.
Click to expand...
Click to collapse
I can think of several reasons... some people dont want to flash a cooked rom.. some people want the PTT feature which does not exist on a wm6 rom yet (this alone makes this rom NOT completely useless, but would make yours useless for some people).. for some people this rom is very stable... i got a million more reasons..
LegolasTheElf said:
You know, I just can't understand why people would still run the completely useless Cingular/AT&T ROM build. My rom *never* crashes, never locks up, I have tons more ROM memory and I don't have all those stupid "hey, this is a cool program that you COULD use for only $9.95 a month" programs they foist into the rom...
But, I guess if you'd rather have trained monkeys at Cingular giving you "support" instead of the people here, many of whom are engineers of some variety, and know the rom's and phones inside and out, who can argue with that....
One confused Elf.
Click to expand...
Click to collapse
Its also a safety net for the noob such as myself for the next few weeks. Though I am a big DIY from electronics to cars.. when I get a brand new phone (as this one is to me - 8525) and I have it as a work phone.. I am going to read every thread I can until I am sure my curiosity doesn't leave me bricked because I missed a thread that says.. waitwaitwait... don't do that, do this, pfew, saved you a trip to buy yourself a new phone. So, in the meantime, I will play it safe with a supposedly official and tested ROM until I get the cohunas to dabble a little deeper. It has nothing to do with my trust in the forum.. it has to do with my abilities to read some of the semi-cryptic wording that I don't fully understand yet and applying what I can figure out step by step. I understand the concepts of a cooked ROM, just not fully any of the downsides.
So, as my previous thread stated, I ended up going with the official 'newer' ROM from HiTeCh and afterwards I couldn't connect to Medianet. So I call them, talk to support for 30 minutes and then they hand me over to HTC for an hour. After all that, I get another phone. Since I am now a 'Connections' afficianado from having everyone and brother at Cingy and HTC walk me through over and over, I decide to change my new phone which is currently on 'My ISP' and switch it over to MediaNet. This is (as far as I understand it), what the new ROM is forcing me to do anyways. So I change over, it connects to MediaNet just fine... and then I try to surf the web. SAME THING HAPPENS. So, it turns out the old phone was not the problem, it is either something wrong with Cingular or something wrong with my plan. I change it back to 'My ISP' and I am back surfing just fine.
The moral of the story, I would recommend getting the MediaNet setting/connection workng first before you upgrade the ROM. That way you know when you upgrade the ROM and it forces you to use MediaNet (the My ISP setting no longer worked for me after the ROM update), that you haven't killed your internet surfing capacity. These are just my ramblings so if anyone has any ideas/questions let me know.
If the answer for how to get passed this has been posted a million times, I haven't found it in my searching for the past 4 days since I got my phone... and thus immediately went to the new ROM when I saw it was available... so please point me in the direction... and flame on!
How to handle HTC x button
I am trying to install HTC x button v1.5 but v1.0 that comes with rom does not allow to install v1.5 properly because it is probebaly running in background. Does any one this issue? I would like to run HTC x-buton v1.5 what should I do?
sickchilly said:
I'm not running this ROM anymore, but the solution to #2 should be to disable the IE proxy. This is in the Wiki.
Click to expand...
Click to collapse
Thank you for your suggestion, but I tried this before with no results.
AT&T is probably doing it on purpose (no streaming) to make us use their pay access software.
Hi,
I'm using a Magician with WM2003
I have a GPRS connection setup for with t-mobile using a proxy.
If I'm not connected it works great- I press send/receive for my e-mail it connects and gets my messages just fine.
If I do it again 5 minutes later also fine.
The problem is after a long time the connection is still active, but when I go to do a Send/Receive-
I get an "unable to connect to the incoming mail server" message. All my other internet apps also will not work. If I turn on flight mode and then turn it off (to disconnect from my GPRS connection) and then try the internet again- it will work fine.
I think what triggers this is going into an area with no service. The GPRS connection stays active- and when I try to use it (even when I'm back in an area with service) it won't work.
Any suggestions?
Thanks,
Daniel
I found this, may help ....
Look for "KeepAliveTime" on the right side of this page
http://msdn2.microsoft.com/en-us/library/aa915651.aspx
It may help, good luck!
I have this same issue with the htc touch. Not sure what to do about it. I see the keepalivetime but it isn't a hack or a reg edit (that I can tell).
bump
anyone having this kind of an issue on your htc touch?
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
flashflash said:
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
Click to expand...
Click to collapse
Exactly the same here - issues with push mail and when using messenger have to turn flight mode on and off to reconnect to the service - only been like this for few weeks now - never used to be a problem before
So it looks like T-mob have changed something recently. I have been searching various forums trying to find an answer but no luck. TMob reckon nothing has changed when i called them.
I too have the same problem and I am also on t-mob UK.
I will call Tmob again tomorrow and hopefully get through to someone in their tech dept. I knew it had to be Tmob, I had changed nothing on my handset, but they refused to acknowledge that anyone else had a problem.
I use cingular/att with these issues so it's not just tmobile.
mikewchandler said:
bump
anyone having this kind of an issue on your htc touch?
Click to expand...
Click to collapse
You are not alone here....... nearly every day a soft reset
Also the same with my trinity - but not so often
Having spoken to T-Mob UK, the general thinking is they are imposed restrictions on usage for the basic walk and web service. This includes IMessenger and push e-mail (I knew about IM bit not Push Mail!)
The engineer seems to think the connection will be frozen if the network detects
a IM service (the heatbeat of push mail mail looks to be included in this).
Solution: Upgrade to Walk and Web Plus (extra £5) per month.
I have been given a free month to try and see if this solves my issues. I will let you know how it goes.
Now this could be T-mob fobbing me off and trying to get an extra five quid off me, lets wait and see. Any of you guys on the plus service already??
I was guessing that might be the case, let know how it goes if I need to upgrade
I use the mediamax bundle with cingular/att. I wonder if this is indeed the case. I would need to upgrade to the pda plan, which would be pricey. Mabey that's the case?
Well, I'm afraid it was a nice story that Tmob told me, but it hasn't sorted the problem! I will keep an eye on it over the next few days just in case it takes a few days to set their end, but as of today I still loose connection.
OK, finally got it sorted....! I have GPRS connected all the time now without loosing connection.
Looks like T-mob were telling me the truth. After talking to a T-mobile engineer, he confirms that they now have the network infrastructure to detect and block services that are not covered in certain WnW packages. This went live just over a month ago.
The basic WnW package does not allow Push Email & IM, if detected the network will block your IP. Turning off and on the radio will give you a new IP, so will work again until detected.
For Push Email you will need the WnW plus service. Now the interesting part is if you add on the plus service (a bolt on) it will still not work. You will need to add the package onto your contract not as a bolt on.
Many people have just paid extra for the bolt on but the T-Mob system doesnt recognise this and still blocks Push Mail & IM.
It doesnt cost any extra or change your contract length, its just a different way the customer service people upgrade your account.
Unfortunately the customer service rep that upgraded my account did not know this, but the engineer new straight away.
Hope this helps people.
Thanks for the info.....I use ATT/Cingular. What are the odds they started this same thing a month ago? I've been noticing this problem for about that length of time.
Hi all!
It´s the same for me
I´m using Eplus with Cortado email push in Germany
Every morning a soft reset
Any solutions possible within the registry
Greetings
Gregor
Just installed Windows Live Messenger on my Hermes with WM6 and when I try to sign in I get this message:
"There is a problem with the server. Please try again later"
I can log in using eBuddy. Is this a problem with WLM or is it 3UK?
Cheers
---
3 Mobile Broadband
No Landline, No Hassle.
www.3mobilebroadband.com
www.3mb.co.uk/forums
I've got the same problem with my Trinity on swedish 3.
I just called their tech support, and according to them it should be working just fine...
I've had a call logged with Three for weeks now, and to be frank, their Indian call centre makes a chocolate teapot in the middle of a Sahara desert look like a positively sensible idea.
They keep coming back saying that they can’t help, because the TYTN II isn’t a “3G” phone (meaning a THREE BRANDED PHONE) (they don’t seem to understand the difference between “Three” and “3G”)
So, as a first off, (as this is the only reproducible easy error I’ve found so far), can I ask you to try going to www.zdnet.co.uk and see if you get a web page or and error. If you get the same error as me, which is “Request Error (Invalid Request)” then it will give me a bit more evidence to go and beat them up over again as H3G are ADAMANT that they do not block ports and don‘t monitor traffic, however, I believe they have a bluecoat proxy server monitoring everything, and they are notoriously easy to stuff up if you don’t know what you are doing with them.
Anyway, on to the Messenger problem…..
From my testing so far…….
Test 1
If you have even so much as a whiff of a Three SIM in the phone, it won’t connect to messenger over the Three Data connection OR over Active Sync.
If you connect it up over active sync or wireless with either the radio (i.e. phone) disabled, or without a Three SIM card, Messenger WILL connect using your alternative data connection (e.g. ADSL connection)
Conclusion - A Three SIM card some how stuff’s messenger (Seen a similar thread with a Vodafone SIM, but I don’t have one of those to test with).
Test 2
If you pop a T-Mobile or Orange SIM in the phone and perform the same tests, messenger is fine over either active sync, wireless or the Mobile operators data connection. Conclusion - This backups the previous conclusion that having a Three (H3G) SIM in there kills messenger.
(At this point, if anyone from marketing at T-Mobile or Orange is reading, if either of you will offer the same data mobile broadband data tariff (obviously in a working format) as Three on PAYG, we will ALL drop H3G quicker than that chocolate teapot will melt).
Test 3
Three are various custom versions of WindowsLive.cab knocking around and some of the earlier ones will actually connect (even with a Three SIM card installed) and actually work, however the Live Mail part then gets stuffed, as its not got all the features of the current Live, with the Push Mail, and the download options, but it does give a Conclusion that earlier Live messenger clients will connect.
The later ones (including Dutty’s ones) still fail to connect, so Dutty, if you are reading, and have any ideas, please feel free to chip in.
Test 4
MSN Mobile (NOT live version)
I found an earlier version of MSN Mobile, and this seems ok ish (i.e. messenger will connect, but again, you lose the nice push mail functionality)
Other Tests,
I’ve tried various combinations of various Radio and OS Rom’s and live.cab installs, without success.
Tests I’d like to try, but don’t have the hardware for
The one test I haven’t been able to try yet (and would like to) is seeing if messenger can be made to connect from a non Three device (i.e. my TYTN II, or your Hermes) whilst using a proper Three Connection.
i.e. Messenger on my TYTN II, going through Active Sync to a laptop, which in turn is connected to the Internet via a Three branded phone or USB Dongle. If That fails to connect, then it’s a fair conclusion that Three do in fact block ports, as the Dongle would be doing the connection. If it worked, then it would be fair to say that the actual SIM is causing the problem. Either Way, it would be really good solid evidence to go and get support to actually take notice.
Which would lead onto another Test, which is if there are any Three Users out there who it works, for, trying you SIM in either of our devices to prove if its some Three SIMS that are actually causing the problem.
(In techie speak, does anyone know if its possible from a SIM card to have a hosts file, or do port redirection ON THE SIM?)
I work up in London, so if by any chance, you are in that Area, please PM me, and maybe we can meet up to try and come up with ideas.
Hi gjbird999,
well i have done a few tests as suggested by you:
www.zdnet.co.uk returns "Request Erroe (invalid_request)"
WiFi ON/phone function OFF/3UK sim in - MSN messenger fails to connect.
WiFi ON/3UK sim removed - MSN messenger connects successfully!
WiFi ON/phone function OFF/3UK sim back in - MSN messenger connects successfully!
WiFi off/phone function ON/3UK sim in - MSN messenger fails to connect.
i guess this kinda proves that 3UK is blocking the ports either by mistake or deliberately the thing is MSN Live can connect to my hotmail mailbox ok to check email etc, just won't connect to MSN messenger.
I have tried calling the 3UK customer service for some other problems before and lets just say that it was amuzing enough to try get them to understand the problem let alone sorting it....
i hope you can get somewhere with them! keep us posted please!
In a sweidish TyTn II forum we are alot of people that gets the error msg There is a problem with the server. Please try again later..
Its been like this for 3-4 weeks..
I have Tre and its still not working
I have a Swedish Tele2 business telephone subscription and i can connect to MSN Live without any problems. However I got a nag about 30 days trial when starting MSN Live the first time, isn't MSN Live for free?
Edit: Tele2 is the part of Comviq used mainly by business users...
I get the same message on 3UK, strange that a sim cardstops you from using MSN when your connected via wifi!
southeastblue said:
I get the same message on 3UK, strange that a sim cardstops you from using MSN when your connected via wifi!
Click to expand...
Click to collapse
well i am not entirely sure about this because I did managed to connect after reinstalling the sim with the phone boot up without the phone function on, but if i just switch the phone function off then try connect with WiFi without rebooting the phone, it won't connect
using WiFi is not so much use for me because if i can access wifi, it would probably means i am at home already! I guess i can always use the webmsn but that kinda sucks...
Three tech support is on hold, and I'm back to M$ basing at the moment. But I'll try to get into the local 3 store and see what zdnet does on their "open access" 3g Cards that are totally unresticted
hiya, just wanted to post up as im in the exact same boat, 3uk contract using my own htc hermes. having the exact same problems with live as has been described here. so good luck ! if you want any help with anything i'll be happy to help
same problem in italy!!
Ive got live installed on schaps rom -
It seems MICROSOFT now want to charge me for using it - I keep getting a message saying I can use for 30 days trial period and then will have to BUY a pass to keep going.
Cmon ms Btards whats going on.
Anyone else getting this.
will think twice when upgrade time comes if it isnt free
Jon
After first emailing me back saying there were no problems, and was all my fault for not setting up the phone properly M$$$$$$$ admit there MIGHT be a problem their end (or at least with their crappy software)
Thank you for writing back to Windows Live Mobile Technical Support. This is Sheila and I understand that you are still unable to connect your HTC TyTn II device to Windows Live Messenger. I am sorry for the frustration and inconvenience.
****USERNAME****, this issue you have with Windows Live Messenger has been identified by the product team as high-priority and we want to assure you that we are working seriously on a fix for this problem. Due to the complexity of this matter we currently project weeks of testing for our engineers to resolve this issue. We understand the importance of this and we are doing everything within our means to correct the situation.
We cannot commit to a specific timeframe as to when the fix will be released. Please do bear with us regarding this matter and thank you very much for the patience you have shown. You may check with Windows Live Mobile from time to time for updates.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile.
Sincerely,
Sheila
Windows Live Mobile Technical Support
I'm also on 3UK. I was using windows live messenger fine on my E65 (not the crappy version they give you) up until about a month ago. and since switching to my hermes, I also haven't been able to use msn messenger.
i suspect its all down to 3UK.
i only say this because on my E65, no updates were installed, it just one day stopped working
just want to make an update, my SPV M3100 on 3UK network is now able to connect to MSN again, I haven't changed any settings on the phone at all, so i guess it is either 3UK sorted out their porting issues or MS did... just glad it is working again!!
As is mine