OK Guys lets see what you can suggest over this one!
I am a heavy user of the XDAII and as such I have 2 batteries and have had no problems in swapping batteries before. Yesterday morning (just before going on holiday) I was charging my battery in the XDAII using the powerlead and adapter and once it had completely charged I swapped it, so I could charge the spare as well. After I swapped it it decided it would hard reset itself losing all my data, software etc :x meaning a delay in me leaving as I tried desperately to put all the software back on (priority was Sat Nav and Speed Camera detector :wink: ) as I didn't have a backup .
What happened? - I've swapped batteries many times before without a hard reset. I can only think of the following two reasons
1) I was pushing the power button as the device reset itself after putting the battery in - therefore causing the hard reset. (pretty sure I wasn't but can't be sure as I don't have CCTV :wink: )
2) There is some form of power spike/drop that casued the hard reset as I had just disconnected the power cable from the device before removing the old battery meaning the backup battery wasn't in circuit (I doubt this one)
Incidently it appears that the SD card that was in the device at the time has been wiped - don't know if this is a seperate issue or whether this is linked (either way I was glad it wasn't my Sat Nav map data).
Any one any clues?
It sounds like the little red switch to release the battery wasnt fully slid over, or the switch in it had failed, if you disconnect the battery without this slid over fully it will hard reset the device and you loose everything,
The switch swaps the power over to the backup battery temporarily whilst you change the main battery, if it doesnt switch for some reason you loose all your data in less than a second !!
That may well have been it - I'd love to prove it but I hope you understand my reluctance :wink:
Related
Soft reboots about 1 time per half hour now. Seems to have a hard time coming back to life after shutting down--flickering screen also the orange charge light goes off. Just happened again. This sucks.
Could be related to the charging function??
Did you installed any suspicious software lateley?
Have you tried a hard-reset? (do a backup first)
Now its hard rebootng by itself.
Its hard rebooting byitself now.
No new software. Looks like a trip to the shop where i bought it for service.
Pressing the power switch does a hard boot now.
Checking now the reset button--could be jammed.
On about the 10th hard reset--every time it completes installing and thenas soon as i press the on/off button it goes haywire
-or even before presing the buttton.
i have a similar problem, but i turned out to be that:
one my battery is dead, i cant recharge (charger at home)
i plug an external charger that uses 4 AA batteries...
it works fine, BUT when those 4 start to die, the xda
keep softreseting, somtimes even b4 it fully get booted.
so... check your main battery, maybe its dying on you!
Interesting!!
Took the unit to the shop today--they played around and at one point insisted that it was my sim card that was causing the problem.
Finally could see that the secondary battery had gone to 0% and was not recharging.
So in had to leave it there for extended service. Had to buy another mobile phone to use as a backup--bought the smallest thing i could find as I will use it at times i dont want to lug around the xda.
...you know, that could be true too, there is a small switch by the sim card, that if not pressed firmly, it resets the device.
a common problem if you remove the sim card often.
I've just got back from work having lef my XDA II on O2 at home, and the thing won't turn on!
When I plut it into the charger, a faint red light comes on (where the green signal indicator usually is), However after a few minutes charging it should deffinitely turn on, yet it still does not.
Does anyone have a clue whats going on??
If the main battery and backup battery run out, shouldnt sticking it in the cradle charge it?
Any help much appreciated
Try removing the main battery for a while then try again.
I've had a few of such experience. It won't turn on. Even charging it from the power main, soft reset, take out main battery for a minute or half...
The only way to wake it up is to HARD RESET.
Strangely, I thought somehow the battery ran dry, but after one hard reset I noticed the main battery was at normal level, backup battery 100%. How frustrating. It happened a few times already.
8) I also found this problem. I use Spritebackup and schedule to backup everday at midnight. So, I can restore after have to do hard reset
What ROM version are you running on your XDA2?
I had the same problem on my MDAII and I was on 1.60.00WWE but an upgrade to 1.72.00WWE fixed the problem. That ROM also used to wipe my SD Memory!... Now I'm on 2.06.00WWE (Windows Mobile SE) and it's better than ever!!!
Good Luck!
Rayan said:
What ROM version are you running on your XDA2?
I had the same problem on my MDAII and I was on 1.60.00WWE but an upgrade to 1.72.00WWE fixed the problem. That ROM also used to wipe my SD Memory!... Now I'm on 2.06.00WWE (Windows Mobile SE) and it's better than ever!!!
Good Luck!
Click to expand...
Click to collapse
I had the problems when I was on 1.60.00WWE. Since the very last hard reset (device not responsive to soft reset after a flight in February), I changed it to Sin's Merged ROM version 2 (WM2003SE). I wouldn't say it's better than ever, as I noticed the device is slower but it has been ok ...
I just joined the list because of this issue.
I have ROM Ver 1.72.00WWE and Radio Version 1.17.00.
I only upgraded both ROM and Radio in the past fortnight. It's only since the upgrade that I've had the problem of not being able to 'wake' the XDA and having to do a 'ahrd' reset. I have also another issue regarding the GPRS connection but I'll write a separate email on that.
Seamie
XDA II Problems
Its nice to know other people have the same problems.....
I have had similar problems and either just remove the battery or do a soft reboot. As I travel a lot, I can't get to my desktop to back up. So I use a 1GIG SD card. But I have'nt lost any data yet.
One annoying problem I had was the damn thing kept switching on every time I picked it up or put in the hard case, or even just laid it down. It seems to have disappeared now. Has anyone else had the same problem? :roll:
so its fate!
check in this morning and mine is doing nothing, nada, zip
hmm soft reset nothing check the threads and this ones at the top!
used all day yesterday sitting on the charger overnight and bingo its dead...
Same problem
Have had intermittent problems with being able to turn on. Took battery out for a while and when it decides to work it automatically has performed a hard reset. Use daily for receiving jobs, recording serial numbers using BT scanner and then e-mailing. As well as being my phone and GPS. Have started taking my laptop with me just so I can restore data on the run.
What a pain!
XDA Problems
From the replies given it appears that the problem lie swith the battery. Has anyone raised this with the supplier? I was thinking of getting a spare one, but they are a bit pricey.
I honestly don't think it's the battery that's at fault. This is because I didn't have any problem with my XDA II until I upgraded the ROM and Radio recently. Secondly, it happens irrespective of whether the battery is fully charged, half charged ... whatever. IMHO, it's whatever was done in the upgrade!
When I got mine back from repair the battery was totally drained as well as the back up battery. would do nada, not switch on, nothing whatever I did.
A few minutes on the charger was not enough. You have to leave it in for about 14 hours once it's in that state for it to become live again.
Don't ask me why, but it needed at least 14hrs on that mains charger !
I too suffer this problem .... only since upgrading too.
Will try the Spritebackup method
guys i have a similar problem. my power button has broken and i turn on the device with the record button (i have remapped the buttons). Yesterday i turnd it on and the screen freezed on the today screen . I performed a soft reset, the screen went blank and it never turned on. Now the device is dead, soft reset won't work, it doesn't seem to charge (no light when i put it on the cradle) and i cannot perform a hard reset because i do not have a working power on/off button.
Is there anything i can do to turn it on?
Before the experts arrive, you could try removing your battery and simcard and leaving them out for a good 15 minutes they try again.
I broke the power on button off my last xda, my hubby soldered it back on
I've had the same problem since 10 days now. First time (friday), the phone just reset itself (hard reset) without reason... 4 times within 2 hours. When I came home i reloaded it for 12 hours and restored a backup. It worked fine from saterday until wednesday.
Then on wednesday it reset (hard reset) itself almost 10 times. Thats the first time i noticed a red light when I tried to recharge. The red light dissapeared after a couple of minutes and the phone would switch on again ... in hard reset mode. Again I left it charging a whole night and restored the backup the next morning. It worked fine again until ... yesterday (monday)... I dropped it (stupid me). It went completely dead. Even when recharging for 2 hours the light was still red. A new fully charged battery (my first thought) did not help a bit.
This morning I opened it up (its about 18 months old, so no more waranty) and i found nothing. When i closed it up... it did a hard reset !!! I changed nothing inside (I even found a little piece of metal afterworths that must have fallen out!). I suspect it was the fact that i removed the battery AND the SIM-card for more than 30min that did the trick. My phone is not SIM-locked (illegal in Belgium to sell sim-locked phones, good thing, but they are a lot more expensive here too). A brand new battery did not help.
Problem is ... when I send it in for repairs, it will be gone for about 4 weeks ! And the best they can do is give me a Sony Ericsson P900. I appreciate their effort, but carkit wont work, no GPS, etc... so i would rather try to solve the problem myself. I'll contact the repair center today and see what they suggest. I'll keep you posted
Cissen, how did you get on? Have you found an answer to your problem yet?
Edit: Mine crashed again yesterday and it showed the battery as being empty although I had fully charged it the day before.... so, I have now ordered a new battery.
They are pretty pricey for branded ones but I found this site yesterday so have ordered one from there - only 20 pounds including delivery so not wasted too much if they're crap
http://britishpound.ecyan.com/batteries-chargers/batteries---mobile-phones-and-pda---o2.shtml
I've got this problem too, when I first got it, it turned for about three seconds then turned off, so I thought it was a dead battery. but when I put the battery in there is no charging light, I have tried 2 different batteries that work fine in my other xda IIi. If I take the battery out and place in the charger a red light comes on.
Ei guys. this is a bit different from your experience. Anyone experienced by just changing battery it went hard reset? or just by changing sim card on the phone, removing the battery just for a second the phone went hard reset although I did checked the backup battery which is in 100%. Anyone?
Is it possible to remove the battery for about 10 seconds without hard resetting and if so how is this done. ta
Yes, you can even go longer than that, as long as the backup battery holds charge. Yes, it has an internal backup battery. Go to System/Settings/Power and it will display how much power is left both for the main and backup battery.
Is there a particular technique cos in the past every time i've flicked the little red lock switch it's hard reset.
Also I read elsewhere that you need to make sure that the phone is in flight mode as the backup battery can't power the phone??
please advise
I'm not sure but afaik, removing the battery (flicking the red switch of course) will turn the pda and radio off coz when you put back the battery (and the red switch), it will soft reset the device. I guess you shouldn't flick back the red switch until the battery is replaced.
Don't drain the backup battery for it will hard reset your device.
There is a problem with some XDAs that when the battery is removed it causes a hard re-set, this is because of a fault in the XDA and should be sent back for repair.
my xda2 has stopped working
i tried switching it on and nothing happens.
Thought it was the battery but have replaced it with my spare one. same problem
wont charge from cradle or wall charger (not even the led lights up)
light turns red if no battery in and charger connected.
tried reset (soft and hard)
is it time for a new one or can it be fixed?
XDA2 won't turn on
It could be the locking switch in the battery compartment.
When you move it to remove the battery it uses the backup battery to retain the memory contents (you get about 20 minutes so I read somwhere) and when you lock it again the battery becomes enabled.
If this is faulty then no XDA. One thing I found out to my cost is if you move the switch without the battery in, when you put it back in and turn it on it's done a hard reset and everything's gone.
You said the battery is charged but just to be sure, stick it in the charger slot on the stand for a while and try again. Putting a flat battery in by mistake has the same result as messing with the switch.
I dont know why it did it but i left it without a battery in for about 2 hours and put the battery back in, and now it works.
Hard reset as you would expect !
My SPV simply does not turn on today. Last night it was working OK. I did not drop it or even cherge it!
It sounds like the battry is flat but when I plug it to my computer or direct to the power supply nothing happens and the device remain dead. I have tried hard rest, soft reset with combination of power and camera button. No Joy! Do you mind to instruct me on what on earth might have happened to my poor SPV? Waiting for someone's kind instruction. Cheers
What level was your battery at ,the charging circuit is notorious for being flaky.the charger outputs 5v+/- something or other,it may be possible to jolt the circuit back to life by using a 6v charger,a universal one would do.go to orange and ask to use another battery.if all else fails is it under warranty?
good luck
have a look at this link
http://michael-channon.spaces.live...._c=BlogPart&partqs=cat=Hermes+Charging+Issues
I am affraid the problem looks more complicated since I checked the battery and it is full! I have even tried to over charge battery but still no luck! I am really confused here because I have done nothing wrong with the phone whatsoever.
Can anybody think about some other possibilities?
Many Thanks.
m_anoush said:
My SPV simply does not turn on today. Last night it was working OK. I did not drop it or even cherge it!
It sounds like the battry is flat but when I plug it to my computer or direct to the power supply nothing happens and the device remain dead. I have tried hard rest, soft reset with combination of power and camera button. No Joy! Do you mind to instruct me on what on earth might have happened to my poor SPV? Waiting for someone's kind instruction. Cheers
Click to expand...
Click to collapse
Very curious - a couple of things:
1. You mention a soft reset (which is stylus in hole) but you mention camera button.
2. You mention hard reset (which is simultaneously press the two soft keys on dpad and stylus in hole) Try this again if you were using a different key combo. (camera key not used for this)
3. You may have tried but Iwould leave the battery out for a good period - even overnight and then re-try.
Mike
Cheers Mike, I left the battery out for almost 15 hrs. still nothing. I have even tried hard reset, 10 times
m_anoush said:
Cheers Mike, I left the battery out for almost 15 hrs. still nothing. I have even tried hard reset, 10 times
Click to expand...
Click to collapse
What are you pressing to get a soft reset, is it that little round hole in the bottom?
Hard reset is where you press the two - buttons above the green and red phone buttons whilst pressing reset.
So you've tried the resets and they don't work. When you plug it into the computer or charger, do you get any lights on, even breifly?
I notice you're on Orange UK. I would advise you call up Orange Customer Services (I know, a pain on a landline or non mobile ) and explain to them that the phone does not switch on, reset or anything and you think it's faulty. They should have one out to you in 24 hours under either the warranty or care plan.
If you have the insurance though they'll charge you £15 for the delivery costs
Good luck
Thanks for the instruction. I am affraid I am outside UK at the moment. That is why I am desperate to find a solution since I have got no phone available. Regarding your question about the light, I am affraid I get no lights whatsoever! even when I connect it to the main power supply.
sorry bud but it sounds like its kaput,you could try one last thing remove battery and place phone in zip loc bag/freezer bag and place in freezer for an hour or so ,did you try a new battery as they form an integral part of the charging circuit if its damaged,even with residual charge,it may prevent phone from powering