My SPV simply does not turn on today. Last night it was working OK. I did not drop it or even cherge it!
It sounds like the battry is flat but when I plug it to my computer or direct to the power supply nothing happens and the device remain dead. I have tried hard rest, soft reset with combination of power and camera button. No Joy! Do you mind to instruct me on what on earth might have happened to my poor SPV? Waiting for someone's kind instruction. Cheers
What level was your battery at ,the charging circuit is notorious for being flaky.the charger outputs 5v+/- something or other,it may be possible to jolt the circuit back to life by using a 6v charger,a universal one would do.go to orange and ask to use another battery.if all else fails is it under warranty?
good luck
have a look at this link
http://michael-channon.spaces.live...._c=BlogPart&partqs=cat=Hermes+Charging+Issues
I am affraid the problem looks more complicated since I checked the battery and it is full! I have even tried to over charge battery but still no luck! I am really confused here because I have done nothing wrong with the phone whatsoever.
Can anybody think about some other possibilities?
Many Thanks.
m_anoush said:
My SPV simply does not turn on today. Last night it was working OK. I did not drop it or even cherge it!
It sounds like the battry is flat but when I plug it to my computer or direct to the power supply nothing happens and the device remain dead. I have tried hard rest, soft reset with combination of power and camera button. No Joy! Do you mind to instruct me on what on earth might have happened to my poor SPV? Waiting for someone's kind instruction. Cheers
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Click to collapse
Very curious - a couple of things:
1. You mention a soft reset (which is stylus in hole) but you mention camera button.
2. You mention hard reset (which is simultaneously press the two soft keys on dpad and stylus in hole) Try this again if you were using a different key combo. (camera key not used for this)
3. You may have tried but Iwould leave the battery out for a good period - even overnight and then re-try.
Mike
Cheers Mike, I left the battery out for almost 15 hrs. still nothing. I have even tried hard reset, 10 times
m_anoush said:
Cheers Mike, I left the battery out for almost 15 hrs. still nothing. I have even tried hard reset, 10 times
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Click to collapse
What are you pressing to get a soft reset, is it that little round hole in the bottom?
Hard reset is where you press the two - buttons above the green and red phone buttons whilst pressing reset.
So you've tried the resets and they don't work. When you plug it into the computer or charger, do you get any lights on, even breifly?
I notice you're on Orange UK. I would advise you call up Orange Customer Services (I know, a pain on a landline or non mobile ) and explain to them that the phone does not switch on, reset or anything and you think it's faulty. They should have one out to you in 24 hours under either the warranty or care plan.
If you have the insurance though they'll charge you £15 for the delivery costs
Good luck
Thanks for the instruction. I am affraid I am outside UK at the moment. That is why I am desperate to find a solution since I have got no phone available. Regarding your question about the light, I am affraid I get no lights whatsoever! even when I connect it to the main power supply.
sorry bud but it sounds like its kaput,you could try one last thing remove battery and place phone in zip loc bag/freezer bag and place in freezer for an hour or so ,did you try a new battery as they form an integral part of the charging circuit if its damaged,even with residual charge,it may prevent phone from powering
Related
Hi all,
My phone is completely dead. My phone ran down to about 5% battery last nite so I plugged it in to charge and thought nothing of it. When I got up this morning however the phone had not charged for some reason and the phone was totally dead. No lights were on and nothing happened when I tried a soft reset or the power button. I left it all day and then pressed the four buttons to do a hard reset and the screen came up saying to press the reset button to continue or any other button to carry on. I pressed one of the front buttons and the phone started to boot but then faded away to nothing before I could plug it in.
Now, nothing happens at all when I press the four buttons...Also the litle slide button to open the battery cover doesn't seem to work and the cover won't come off.
Does this sound like a battery problem? Or is the USB connector screwed, which would explain why it didn't charge?
I haven't done anything unusual with the phone recently or installed anything new...
Can anyone suggest anything?
sounds like your battery exploded....make every effort to remove it and insert a new one. my battery also began to swell somehow but i was able to remove it before it damaged the device...
Hope you get it fixed soon...
lol thanks! Just need to get the battery remove slider button working I guess...
Ok so I was so happy that I finally got XDA live .2 running on my 1.5 month old Hermes. This site has helped me to no end. Being completely new to the Windows mobile platform, I've made it a point to check the forums here every day and read up on issues/tricks & tips. My utmost respect to the folks here at XDA-Developers. In fact I just contributed some money I was so thrilled. I never had to post a question before.
Short lived :-(
Due to my own stupidity. I dropped my Hermes on the carpeted floor in my office. Now it wasn't a huge hit to the unit. It fell 2.5 feet and it was carpet.
I picked it up and hit the power key (It was sleeping before I dropped it) but no joy. I yanked the battery, waited a minute, replaced it. No Joy.. I've tried lots of stuff
1) With battery in place, soft reset
2) Without battery in place and attached to power.
3) removed battery, waited an hour, replaced battery. No power on. Re-attached power.. No power on.
So long story short, I can't power it up. I get a red light when attached to power with or without battery in place.
I am screwed? I'll cry! I have removed the sim-lock and I am Super CID on the phone. It's over a month old from Cingluar. Do I have any hope of getting it fixed/replaced/someone here suggesting a fix?
Any help appreciated. I saw a post on the red light when charging but nothing so far has helped.
I know they are many genius' here. I'll donate more to this awesome site regardless of getting this fixed. I just hope I don't have to fork out another $500 for a new unit.
What we don't know in your case is whether dropping the device has just triggered the infuriating Red LED issue that will come good or whether more serious damage has occurred.
You say you read a post re this and I assume it was this one?
http://forum.xda-developers.com/showpost.php?p=1077622&postcount=6
The one thing I did not see that you tried is having charger plugged in with battery out and whilst remaining connected inserting the battery. Wait several seconds, hopefully LED changes to amber. However, though frustrating it may be worth repeating this kind of thing repeatedly until you are bored to tears! I say this because some folks find that it just seems to start eventually but they've tried so many things they cannot pin down what exactly the solution was.
If it's more serious - which I rather doubt (only 2.5ft to a carpeted floor) then you could try a disassembly and reconstruction. (I'm assuming you do not have warranty) I suggest this as the first time I got this, this is what I did and on re-assembly - hey presto it worked. Did not actually do anything but perhaps it helped with a loose connection or helped discharge the circuits and reset charging function??
Mike
Hi,
had the same issue! No function, only red light - with/without/new power plug, accu - only red light.
My device only layed on my table at home - overnight crash effect...
I had to bring in the device to service...
Now i have a new one with higher s/n and all is good again...
best
bax
Would having a second, fully charged battery help?
Sincerely,
Steve
It's going back to cingular.
Thanks for all the advice/help. Nothing seemed to work at all. Different battery, attching to power and inserting the abttery afterwards. However, I now can boot trhe unit, but I have to squeeze the sides of the unit (Or jam a piece os plastice bettwen the slide out keyboard) and the unit boots. Not very practical.
I contacted Cingular and a replacement is on the way. I put back on the original ROM that it shipped with and wiped everything else. I am Super CID, does this void my warranty? Will they even care? The issues is definietly HW so I hope they just can't power it up when they recieve it back. I'll play dumb anyway if they ask!
Now it's just trying to survive the next few days with either my SE P900 or My S710 (Sniff... sniff.. I want my Hermes back already)
Thanks again to all who posted advice.
Hello, a while back I posted a charging problem, which turned out to be the Mini-USB and Wall Charger was bent, and before that, the Mini USB outlet in the phone broke entirely. Well, another problem has arisen, as finally got a new charger yesterday, and worked perfectly. So, I shut it off, and left it to charge overnight. Now, the problem? All of a sudden, it refuses to boot. Held down the power button for 5 seconds, 20 seconds, and a full minute. Nothing. Any suggestions?
~Infinity
nothing AT ALL? or the screen turns on and gets stuck?
if nothing at all happens, try the battery jump start method
Well, after constant trying at starting the phone, I managed to have it boot after hours. What happened? During the boot,where it displays Windows Mobile 6, a line appeared, and the phone darkened, and then crashed.
What the hell.
I suggest a hard reset......
BASSMANBOB said:
I suggest a hard reset......
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Click to collapse
....................And how can I hard reset when it doesn't boot, and whenever it does, crashes during it?
Anyone that's here help?
I'm currently having the same problem with mine. Hard resetting didn't work for me but you may as well try it.
If you can get it to start booting for just a few seconds you can hard reset it without loading the operating system. As soon as you get it to turn on, hold down the Wifi and Voice command buttons (one's on the left, one on the right). After holding those down, press the soft reset button (the little button on the right that you can press with your stylus) very quickly and release it. If you hold the soft reset button too long, it will perform a regular soft reset and you'll have to start over, so do that quickly.
A black screen should come up and tell you to press your send button to hard reset your phone.
I have similar problem,It's turn on to the logo that's always shown when boot and then it show the logo till it discharged.I tried hard reset,but it's still the same,i post 2 topic's in this website and no one help me
i too am facing the same problem, i was able to start it a few times but it crashed after a few seconds each time. i m gonna charge it all night and see if it starts. right now all i m getting is the red led. i really hope someone finds a solution soon.
With me it was my battery that caused the problem. Try it with the battery of another wizard. Succes, Rietje
ok so i charged it for more than 12 hours and my wizadr still didnt start.
I then got a NEW BATTERY and my wizard turned on within the very moment i pressed the power button.
So any one who is facing a similar problem should try a new battery.
Yea,this is a second time when i have this problem.I both A new battery,BUT IT STILL THE SAME!!!
First time when i both a new battery it was working fine,but now the battery won't help
Infinity M said:
Well, after constant trying at starting the phone, I managed to have it boot after hours. What happened? During the boot,where it displays Windows Mobile 6, a line appeared, and the phone darkened, and then crashed.
What the hell.
Click to expand...
Click to collapse
faced a similar problem a while back. i replaced the battery and the phone was back to normal
someoneee said:
Yea,this is a second time when i have this problem.I both A new battery,BUT IT STILL THE SAME!!!
First time when i both a new battery it was working fine,but now the battery won't help
Click to expand...
Click to collapse
try a battery frm a friends phone. u ll be sure that the battery u r using works fine. if ur phone still doesnt work then u need to have it checked.
i have same problem,,and i use T-Mobile MDA Vario
is it just battery problem or not?and if the PDA inactive it can still charge or not?
and i usually use blackberry charger to charge my PDA,is it ok?and is there any possibility my PDA can't work again?i hope not
pls help me..
Well for starters, charging your phone overnight will probably damage the battery over time. It's only the newer phones and batteries that are able to withstand extended overcharging times without serious damage to the battery. With older phones including the K-JAM/MDA Vario, the battery is meant to be charged till its full, and no more. If you overcharge it, you run the risk of damaging your battery and possibly the phone too.
If a new battery hasn't fixed your problem, the problem lies in your phone's mainboard.
Try charging your phone from a USB port on a computer to see if anything happens.
Hello guys.
I have a Jade (Touch 3g) which I have hard-spl'd and installed the SpaceJade WM6.5 rom like 2-3 months ago. Yesterday I have turned off the device and took out the battery to check the serial number. Device was working perfectly fine until I turned it off. Than I have noted the serial number and put the battery back in. Than I left my desk for like 45 minutes.
When I got back, I remembered that I did not turned it on. And when I tried to turn it back on, nothing happens! I have tried to charge it but even charging light is not lighting up!
I have tried the volume down + middle button + power button combination, even pressing the reset button, but no luck.
It is probably a hardware issue, which requires an authorized service station to look at it. But the problem is, I have hard-spl'd it and they are probably going to claim that it is out of warranty.
So my question is, which is really quite silly (but I still need to try), is there any way to load stock-spl before I send it to service station? I know it is not possible to install stock-spl without turning it on but maybe there is a chance
By the way, I did not made any chance on the phone or installed any programs in last one month.
may be..
Sometimes you simply have not correctly installed battery, so your phone can not give it power
kkkkbn said:
Sometimes you simply have not correctly installed battery, so your phone can not give it power
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Click to collapse
no, I have installed the battery correctly, no problem. It is not possible to insert it in wrong direction anyway.
by the way, I have measured the battery with a multimeter, it reads 3,8 volts so battery is OK.
My HD2 doesn't turn on, doesn't go into boot loader, and cant soft reset. Can I officially say i bricked my HD2? And i cant even get it replaced because the camera is somehow cracked, and that supposedly "voids" the warranty.
And Im quite sure you need a JTAG to fix it, correct?
if it was a 51 radio brick, then yea, JTAG is it.
actually, it wasnt a 51. radio brick. I installed the Eugenia Rom through CustomUU while my phone was connected, it installed fine, and then it wouldn't turn on?
wont turn on at all? nothing? black screen? no charge light?
check the battery pins.
Nope, nothing at all. And by checking the battery pins, what should i be looking at?
just to see theyre all in a nice neat line, two one two, none bent up/down. it happens a lot.
other than a 51 radio (or 2.04.50 and 2.05.50 radios), battery pins or a discharged battery are the only reason i can think that would cause complete dead phone.
hm, I think I'm on to something here. When i plug my phone into my computer, it installs a driver. I forgot what its called, but that's all it installs. I cant access the phones files, but i thought i would let you know, maybe it could help me in the long run.
qualcomm? yea, the radio bricks show up as a qualcomm device.
try leaving the battery out for a while, (half hour) then plug in usb (wall charger, not pc) and then put the battery back in. this will stop the phone trying to run on like it normally does when you apply power when the battery is in (thus draining even the dregs of power, possibly affecting the charge circuits ability to start charging, , not very common, but not unheard of either), and with a bit of luck the charge light will appear and all will be well.
gotta go, 3am
good luck.
Thank you so much man,I'll try... ill get back to you about it tomorrow.
Erggg, nope, it didnt work =( Thanks for your time, and thank you for trying to help.
how old is it?
is it warm on the back bottom part of the phone?
Put it in the fridge for 15mins, then try to boot up.
Also see if you can try and put your battery in some one elses HD2 or charge your battery in their phone.
Its pretty hard to kill your HD2.
(i just dropped my HD2 in for a service/repair as my motherboard/cpu was overheating.- had to flash stock rom and spl back though)
I got it two weeks ago Its not warm, but ill try it in the fridge...... and I just did that a couple hours ago, we switched battery's and still no luck.
Refrigerator did not work either =/
can u do a hard reset with the volume up buttons and the power key? reformating the device to default?
Pull out ur battery, press and hold the soft reset button, hile holding down the soft reste button place ur battery back in. While still holding down the soft reset button pres and hold the volume down + the on/off swith and see if it will boot. U might need a friend to help u with holding down al the buttons. It worked for me...
Read ALL the earlier replies. Mine seems "cracked": battery won't charge in phone, via USB cables (2 cables, 2 batteries - one new & fully charged, two USB power souurces, including a car's 12v DC source).
Did all the above hard & soft resets, etc. Nothing works. Phoned HTC AUSTRALIA - MUST send it hundreds of miles (or kms) away to the original Telstra dealer, since HTC does not allow any other type of warranty claim in Australia.
On the phone's pins that contact the battery - they are flexible: up, down, in & out. Being "in-line" does not mean they work.
Not sure why the hardware crashed. Have not upgrade ROM or Android. Won't recharge the battery in-phone with SIM, micro-SD in nor out of the phone.
Wanting for a separate external battery charger (only a few $$) from eBay. Might take the phone to a dealer, and see if they can get it to recharge the battery via the USB cable.
rbadal said:
Pull out ur battery, press and hold the soft reset button, hile holding down the soft reste button place ur battery back in. While still holding down the soft reset button pres and hold the volume down + the on/off swith and see if it will boot. U might need a friend to help u with holding down al the buttons. It worked for me...
Click to expand...
Click to collapse
nope, didnt work