Related
Hi All,
Same ole Active Sync Error message problems that others have complained about:
"Support Code 85010014"
I am using Active Sync 4.1 and Outlook 2003. I am using my company's laptop so uninstalling/installing Outlook was not an option. I do think the error is appearing b/c I am trying to sync while Outlook is off-line. Common sense says just put it on-line. Tried that! My Outlook will only work online when our VPN is connected but is appears that Active Sync and our VPN are not compatable. Connect device - VPN gets disconnected. Connect VPN - then device is no longer connected. Our VPN is by Nortel. Any suggestions??
HELP!!!!!
edit: added Active Sync version
bump....I really need help with this one. Without being able to sync with my Outlook it almost makes the device useles.... Thanks.
Hi,
Have you tried moving your storage to your computer? I did it on my corp laptop and I think it was part of the fix for me. I believe it is called remote store if you do a search in help you should find the directions. If not then post back and I will post the ones our it folks set out.
Or perhaps you need the usbswitch.exe program to change the connection to usb serial then it might not knock off your vpn connection.
Where else to try???
Ok...so I got it that no one can figure out a solution to this problem. Can someone please suggest some place for me to go? I tried searching Microsofts website for a forum/newsgroup I can post this question to but I came up with nothing. Any suggestions would be really beneficial!!!!
Thanks,
Re: Where else to try???
ms_guy99 said:
Ok...so I got it that no one can figure out a solution to this problem. Can someone please suggest some place for me to go? I tried searching Microsofts website for a forum/newsgroup I can post this question to but I came up with nothing. Any suggestions would be really beneficial!!!!
Thanks,
Click to expand...
Click to collapse
How are you connecting your device? Bluetooth,USB, WiFi...? Maybe some more details.
You shouldn't need to reinstall Outlook. Try the following:
Right Click on "Mailbox - Person Name".
Choose Properties.
Click on Advanced.
Click on Advanced.
Tick "Use Cached Exchange Mode" (make a note of the old setting).
Click on General.
Select "Manually control connection state" (make a note of the old setting).
Tick "Choose the connection type when starting" (make a note of the old setting).
Tick "Connect with the network" (make a note...).
Close the dialogue with "OK", then all other dialogues.
Close Outlook.
Re-open Outlook.
Choose "Connect".
Allow Outlook to synchronise.
Close Outlook.
Re-open Outlook.
Choose "Work Offline".
Disconnect your VPN.
Plug in your phone.
Regards,
Jon "The Nice Guy".
Another tip???
Jon,
Thanks. I just tried that and still got the error message. I followed every strep you wrote, one-by-one!! But the error message still came back up. :?
Also, I am trying to do this via USB. The laptop is not BT capable and I broke the IR window during one of the many drops it suffered from.
Thanks.
SOLUTION FOUND!!!!
ALAS!!! A solution has been found. I found the link to the site below in the Microsoft ActiveSync newsgroup.
http://groups.google.com/group/microsoft.public.pocketpc.activesync/msg/7c134690e78923cb
Basically they suggest removing a script blocking of an antivirus program via the Windows Registry Editor.
It worked like a charm. It took a few minutes and I still haven't tested to see if it can be done while Outlook is on-line but I can deal with syncing while it is off-line.
Okay - I was having no end of problems connecting to Activesync and syncing to Exchange (local desktop would work ok), sometimes activesync on the desktop pc would stay at 'connecting' other times it would try to connect, but fail with error code 80072efd or 0x85002003. I also kept getting the error message on the PDA - unable to connect with your network settings (or something like it...).
After a couple of days trying to get it working (and occasionally succeeding after hard resets etc) I started investigating...
So, I checked a few things... Activesync 4.X uses a Remote-NDIS host on the PDA to make an IP based lan-type connection to your pc. Check your settings in
Settings > Connections > Network Cards > Network Adapters
for the 'Remote-NDIS Host'.
Mine had been set on 'Use Specific IP Address'. Change this to 'Use Server-Assigned IP Address'
Now check that it says ' My network card connects to' and that work is selected.
Now check Settings > Connections > Network Cards > Connections'
and check that the proxy server states - This network connects to the Internet' and that there is no proxy server specified.
I don't know if this will sort any issues out for anyone else - but it worked a treat with mine, so having spend days trying to get it working I thought I would share my horribly annonying experiences!!!
Hope it helps,
Liamo
on secoind thoughts - this has caused me more problems... grr I hate activesync - ignore my babbeling....
If I sort it properly I will post again..
i'm off to eat some apple-humble pie.
liamo
:-(
Okay,
so I uninstalled version 4.1 of activestink and installed the latest version 4.2. I created the pairing and hey presto - it's synching again.
Yup - it's great fun.
ohh, I also hard-reset in between 'cause I was annoyed!!!
;-)
liam
this worked for me.
i too faced the 'spinning wheel' problem with active sync.
i figured out that it was the configuration of the desktop or laptop and not the wizard as such.
1. after connecting the USB, i cud see messages like RNDIS device ready and all.
2. after this click on the lan icon in the taskbar of desktop. it displays all the lan connections. select the one that is for windows based mobile device.
3. in the properties for this lan connection, in general tab, check the box for Internet protocol.
4. In the advanced tab, click on settings for windows firewall.
5. check if activesync is added to the exceptions list. if not, check the box for activesync. click ok.
this should solve the problem. i sometimes have to do each time i connect thru usb.
hope this works.
hey guy i also had the same problem and although the first post was somewhat helpful, i still had to take an extra step in order for activesync to connect properly.
1. after changing to " Use Server-Assigned IP Address" in the connections tab i then had to:
2.go to the "usb to pc" interface and uncheck "enable advanced network funciotnality"
thanks for this post - i couldnt get my activesync to woork for the past 5 days
Activestink 4.2 won't even start on my computer :lol:
I don't really need it anyway :roll:
Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???
moedinha said:
Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???
Click to expand...
Click to collapse
You should make the activesync on the phone a serial connection instead of a ndis connection, this cab helped me:
great man! i tried everything and this really works. thanks a lot
mrjay said:
great man! i tried everything and this really works. thanks a lot
Click to expand...
Click to collapse
You're welcome
It was driving me crazy the first day I had my wizard.
you can also use a registery hack:
use your favourite regeditor;
change
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“RNDIS“
into:
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“Serial_Class“
Erase:
HKCU\Comm\RasBook\’USB\“Entry“
do a Soft-Reset.
check after the reset if a:
HKCU\Comm\RasBook\’USB\“Entry“ key has been made for serial communication otherwise it won't work.
the-equinoxe said:
moedinha said:
Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???
Click to expand...
Click to collapse
You should make the activesync on the phone a serial connection instead of a ndis connection, this cab helped me:
Click to expand...
Click to collapse
How can I run this cab if I can't use Activesync? (My PPC (MDA Pro) is in a vanilla state)
in my case was easier because i was able to copy on the ppc but i couldn't copy from it. trry to load it somewhere where you can take it from with your phone.
I've tried d/ling it from here but It doesn't save as a cab file.
Slave1 said:
the-equinoxe said:
moedinha said:
Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???
Click to expand...
Click to collapse
You should make the activesync on the phone a serial connection instead of a ndis connection, this cab helped me:
Click to expand...
Click to collapse
How can I run this cab if I can't use Activesync? (My PPC (MDA Pro) is in a vanilla state)
Click to expand...
Click to collapse
This is the trick I found out:
Connect your phone, wait till activesync starts.
Run taskmanager on your pc and kill:
WCESMgr.exe and wcescomm.exe
Go to your explorer (again PC) and doubleclick:
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
Activesync will run now without errors (but doesn't sync!).
click on explore, copy the cab to the phone.
Disconnect the usb-cable, start the cab on the phone.
Reboot the pc, reconnect the usb-cable and activesync will sync again
the-equinoxe said:
mrjay said:
great man! i tried everything and this really works. thanks a lot
Click to expand...
Click to collapse
You're welcome
It was driving me crazy the first day I had my wizard.
you can also use a registery hack:
use your favourite regeditor;
change
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“RNDIS“
into:
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“Serial_Class“
Erase:
HKCU\Comm\RasBook\’USB\“Entry“
do a Soft-Reset.
check after the reset if a:
HKCU\Comm\RasBook\’USB\“Entry“ key has been made for serial communication otherwise it won't work.
Click to expand...
Click to collapse
I've make the registry changes but after soft resetting, no HKCU\Comm\RasBook\’USB\“Entry“ key has been created. Can you please post the contents of that reg key so I can put in manually otherwise is there something else I need to do to get the key created?
I have also had a similar problem with my computer and my Qtek 9100 not "finding each other" properly for a sync over USB ince the day I bought it over a year ago. Haven't been too bothered with it, as I've synced via BT instead (which works perfectly).
Still, technology that doensn't work properly seriously anoys me. Having tried all other available and suggested solutions I stumbled across the-equinoxe's recepie of reg-changes. After following the instructions I also ended upp with no HKCU\Comm\RasBook\’USB\“Entry“ for serial communication.
Therefore, I would like to repeat sunseakers call for help... Could anyone tell me what the contents of that entry is supposed to be?
Thanks for any help!
...i don't know if this will work for you, but i attached mine usbreg...
Thanks Krinkie.
ActiveSync must be one of the most frustrating applications out there. I have tried all recommended fixes and still cannot get ActiveSync to recognize my MDA. The last time I did a sync was 9/06. Too much BS using this application. I have searched all over the web and cannot find any application that will allow me to update my PIM file without ActiveSync. So, I guess I will finally give up on this. Thanks to all of you who have tried to help me. Thank You!!
I've been trying for days to connect to my laptop and the file above 'rndis to serial' finally did the trick... I'd read elsewhere about turning off your firewall etc, in the end I'd uninstalled all my firewall, anti spyware and antivirus programs...
Thank god for everyone here at XDA-developers... there wasn't anything useful on the Microsoft site.
Hi all,
I had the alarm issue when it would not switch off so I deleted all notifications in the notifications list. I've since learned this was a bad thing to do! My only real problem at the moment is being unable to connect to ActiveSync. I get assigned the correct IP address and activesync goes green but it doesn't connect and I get an error message. I've check all settings/fixes listed in about 4 seperate threads but none have helped.
If someone has Buzz's TaskManger v2.7 installed can you list which notifications you have listed, especially any which look AticveSync related?
TaskManager is available here: http://buzzdev.net/index.php?option=com_phorum&Itemid=125&phorum_query=read,27,15027
Edit: Connecting to ActiveSync via Bluetooth is fine. It's only the USB connection which appears broke.
Thanks!
Gavin.
This may help you:
http://www.ppcsg.com/lofiversion/index.php/t53614.html
Hope so
marisa4755 said:
This may help you:
http://www.ppcsg.com/lofiversion/index.php/t53614.html
Hope so
Click to expand...
Click to collapse
marisa4755 that is a particularly useful link you give to cure the lost Active Sync connection. So good in fact I think it should be re-written (perhaps tailored) and credited to Aficionado + fattyfattybombom, might put my mind to this for the wiki.
It also serves as a reminder that although scarybear is free it does allow you to easily delete key entries in notifications. The other tools memmaid and SKtools etc at least make it more troublesome though still possible to delete replog.exe.
Mike
I agree with you. I found it by accident when wondering what a lot of the 'stuff' in my notifications queue was, with a view to - should it be there. So I googled this one and that link came up.
When we look into the queue, some things are easily identifiable, others are guessable, and some are a bit of a mystery. It's sometimes a bit trial and error deciding what stays and what goes. Anyone producing a guide to this would have to be at least up for sainthood in my book.
marisa4755 said:
I agree with you. I found it by accident when wondering what a lot of the 'stuff' in my notifications queue was, with a view to - should it be there. So I googled this one and that link came up.
When we look into the queue, some things are easily identifiable, others are guessable, and some are a bit of a mystery. It's sometimes a bit trial and error deciding what stays and what goes. Anyone producing a guide to this would have to be at least up for sainthood in my book.
Click to expand...
Click to collapse
Yes indeed, in fact I'll put some work into that, although I recently cleared a lot of mine out so getting a full list of items that show up may be a problem.
Meantime I have adapted the info in the link you gave and posted as a thread - not on wiki yet:
http://forum.xda-developers.com/showthread.php?t=302459
Mike
That's really good, makes it very clear. I'm sure this happens to lots of people and the only thing they know will fix it is a hard reset.
If it helps, these seem to be the non clock/calendar or application specific notifications in my queue (original ROM):
Windows\calupd.exe
AppRunAtTime
repllog.exe
/sched /remote /h
repllog.exe
AppRunAfterRndisFnDetected
repllog.exe
AppRunAfterTimeChange
repllog.exe
AppRunAtRs232Detect
clocknot.exe
AppRunAtTime
clocknot.exe
AppRunAfterTimeChange
clocknot.exe
AppRunAfterRestore
CALNOT.EXE
\Windows\TimeWizard.exe
AppRunAtTime
\\.\Notifications\NamedEvents\TimeWizardTimeChange
\\.\Notifications\NamedEvents\TimeWizardWakeUp
CALNOT.EXE
AppRunatTime
CALNOT.EXE
AppRunAfterRestore
CALNOT.EXE
AppRunAfterTimeChange
I haven't yet done my 'fake server' trick so some of the repllogs may change after that.
Hope this helps
@Marisa
Thanks for the info. Like you said some are guessable others will take some investigation - see you in a few weeks!!!
Mike
Hi all,
Thanks very much for taking time to give all the info, including creating a new thread to help others. Unfortunately nothing has helped here. I've created all the notifications using either TaskManger or MemMaid, resetting the device each time but I'm still getting the same behaviour. Even when I manually run repllog.exe.
The only thing I can think of which I have not tried is that the repllog.exe entries for AppRunAfterRndisFnDetected and AppRunAtRs232Detect have aguments also but this isn't mentioned in any post here so I guess I'm clutching at straws.
I'll see what I can do before Monday then I think it's a hard reset.
Gavin.
You mention in your first post that you get an error message, what is that message. Sorry, should have asked this first instead of making assumptions. That might give an extra clue.
Hi Marisa,
Good point.
On the mobile I get "Unable to obtain a server assigned IP address. Try again later or enter and IP address in Network settings" although if I goto Settings > Connections > Network Cards and check I've been assigned 169.254.2.1 and I've tried assigning a fixed address in Remote-NDIS Host but it still doesn't work. Activesync spends ages at 'connecting'. I did get an error message on my laptop (testing now with my desktop) from activesync along the lines of "can not connect to mobile device. click OK to troubleshoot or cancel to end".
Gavin.
GavinN said:
Hi Marisa,
Good point.
On the mobile I get "Unable to obtain a server assigned IP address. Try again later or enter and IP address in Network settings" although if I goto Settings > Connections > Network Cards and check I've been assigned 169.254.2.1 and I've tried assigning a fixed address in Remote-NDIS Host but it still doesn't work. Activesync spends ages at 'connecting'. I did get an error message on my laptop (testing now with my desktop) from activesync along the lines of "can not connect to mobile device. click OK to troubleshoot or cancel to end".
Gavin.
Click to expand...
Click to collapse
Have heard of folks with this kind of problem who got it working by uninstalling ActiveSync and re-installing latest version of thee net. You see in your case it looks like repllog is opening active sync so it's not the repllog being missing problem. One other thought is to go to the active sync setting that says delete mobile device and then reconnect the mobile and see if setting up a new connection works. (Only thoughts of things to try before a hard reset!!)
Mike
GavinN said:
Hi Marisa,
Good point.
On the mobile I get "Unable to obtain a server assigned IP address. Try again later or enter and IP address in Network settings" although if I goto Settings > Connections > Network Cards and check I've been assigned 169.254.2.1 and I've tried assigning a fixed address in Remote-NDIS Host but it still doesn't work. Activesync spends ages at 'connecting'. I did get an error message on my laptop (testing now with my desktop) from activesync along the lines of "can not connect to mobile device. click OK to troubleshoot or cancel to end".
Gavin.
Click to expand...
Click to collapse
Gavin,
Try this. I copied it from a posting on this site a long time ago and put it into an Outlook Note, so I can't acknowledge the original poster (my apologies to whomever you are).
(Title bar) Pocket PC Networking
(Exclamation point yield sign warning icon)
(Error body) Unable to obtain a server-assigned IP address. Try again later or enter an IP address in Network settings.
Solution:
1. Remove the PPC from the cradle.
2. Edit the PPC registry. I used PHM Registry Editor Version 0.7.
3. Look for the registry key:
HKEY_LOCAL_MACHINE\Comm\RNDISFN1\Parms\TcpIp
Change
EnableDHCP=1
to
EnableDHCP=0
4. Quit the registry editor using Tools > Exit. I did not soft reset the PPC.
5. After making the above registry change, dock the PPC. I waited more than 30 minutes and still no error. Before the registry change, the error appeared between 1 to 3 minutes after docking the PPC.
Click to expand...
Click to collapse
John
Hello.
Thanks again for all your help but I still don't havet working yet
I'm sure the info here will help others though.
Gavin
I suppose you have tried unticking the advanced functionality box?
Start/settings/Connections/USB to PC
Update:
I forgot about my HTC Universal. I loaded TaskManager onto the Universal and copied the repllog.exe notifications one by one and it now works...
These are as follows:
Notification > Task > Arguments > Type > Event
Application repllog.exe /sched /remote /h CNT_TIME None - (date and time)
Application repllog.exe AppRunAfterRndisFnDetected CNT_EVENT RNDISFN interface instantiated.
Application repllog.exe AppRunAfterTimeChange CNT_EVENT The system time has changed.
Application repllog.exe AppRunAtRs232Detect CNT_EVENT An RS232 connection is made.
Gavin
Hello, maybe, someone can help? I tried to search here, but without sucess. Maybe because of my terrible englisch? So be patient with me, if i have not found the answer here.
1. I did liberate my shift . Very good.
But i can use the USBTOOL only, if the windows firewall is inactive.
If the firewall is active, I cant get connection. In the exception of firewall there is mobile device center allowed. But nothing works.
Maybe i have forgotten any settings? Or does USBTOOL not work with active firewall?
2. I have installed Microsoft Office 2000 with outlook.
If I have connection with USBTOOL ( without firewall ) i can syn data, but if i want sync calendar or adresses, i read: Outlook not installed
If I start Outlook, it always says, Outlook is not standard client, but i can not find, what i have to do. I always say " yes ", but after new start again the same....
I am a bit frustrated....
Thank you for your help.
Wolf
t.brumm said:
Hello, maybe, someone can help? I tried to search here, but without sucess. Maybe because of my terrible englisch? So be patient with me, if i have not found the answer here.
1. I did liberate my shift . Very good.
But i can use the USBTOOL only, if the windows firewall is inactive.
If the firewall is active, I cant get connection. In the exception of firewall there is mobile device center allowed. But nothing works.
Maybe i have forgotten any settings? Or does USBTOOL not work with active firewall?
2. I have installed Microsoft Office 2000 with outlook.
If I have connection with USBTOOL ( without firewall ) i can syn data, but if i want sync calendar or adresses, i read: Outlook not installed
If I start Outlook, it always says, Outlook is not standard client, but i can not find, what i have to do. I always say " yes ", but after new start again the same....
I am a bit frustrated....
Thank you for your help.
Wolf
Click to expand...
Click to collapse
- are you using Vista, XP or 7 ? (I guess nothing else ^^)
- can you check in windows mobile : start -> settings -> connection -> usb to pc . tell me if the option is checked or unchecked !
I think the problem comes from the second point, it solves most of the issue with USBTOOL when unchecking the option of advanced network
I hope it solves the issue ! About Outlook, I don't know.
Thank you!
This is the perfect solution for my 1st question
Connection works with firewall too, without problems. after unchecking this, there was an installation of a htc-driver. now in the usbtool-window appears amessage, that it is connecting, and it is!
Thank you again.
But after new installing outlook, my 2nd problem is not solved. If anyone has an idea, i would be happy!
t.brumm said:
Thank you!
This is the perfect solution for my 1st question
Connection works with firewall too, without problems. after unchecking this, there was an installation of a htc-driver. now in the usbtool-window appears amessage, that it is connecting, and it is!
Thank you again.
But after new installing outlook, my 2nd problem is not solved. If anyone has an idea, i would be happy!
Click to expand...
Click to collapse
i always get an error message saying "no mail application has been found on the computer"... or something like this everytime I sync the mobile with the window... I think that there is so issue at this level.
fine that you can sync all the time ! that's a good thing ;-)
" i always get an error message saying "no mail application has been found on the computer"... or something like this everytime I sync the mobile with the window.. "
same here by me.
it is a pitty. how can i get my contacts now to wm6 ?
t.brumm said:
" i always get an error message saying "no mail application has been found on the computer"... or something like this everytime I sync the mobile with the window.. "
same here by me.
it is a pitty. how can i get my contacts now to wm6 ?
Click to expand...
Click to collapse
dunno sorry same here
Hey & thx for reading
Recently i performed an upgrade form the HTC site. I was succesfull (except i had to install everything again )
Now, the problem is that, when i connect the phone to the pc (XP SP3) with the usb cable, it doesnt ask what to do.
I used to get a choice of 3 option: Sync, diskdrive or shared internet.
Now it doesnt ask that and it directly opens the shared internet. I tried adjusting the settings in the "connections" tab but no luck.
Can this issue be resolved? I would like to see the 3 choices again when i connect the phone.
you did tap the tiny 'ask me' box in:
start ->settings -> connections -> usb to pc (al the way down the screen)?
Vinzend said:
Hey & thx for reading
I used to get a choice of 3 option: Sync, diskdrive or shared internet.
Now it doesnt ask that and it directly opens the shared internet. I tried adjusting the settings in the "connections" tab but no luck.
Can this issue be resolved? I would like to see the 3 choices again when i connect the phone.
Click to expand...
Click to collapse
Even if it automatically select "shared internet" it can be disconnected and continue with activesync.
Nirak said:
you did tap the tiny 'ask me' box in:
start ->settings -> connections -> usb to pc (al the way down the screen)?
Click to expand...
Click to collapse
That was my 1st guess. I have checked and unchecked it many times but the result stays the same.
azahidi said:
Even if it automatically select "shared internet" it can be disconnected and continue with activesync.
Click to expand...
Click to collapse
If i close "shared internet", active sync(pc) doesn't connect to the phone and the active sync app on the phone just says "connecting".
Try this
http://forum.xda-developers.com/showpost.php?p=3816683&postcount=7
The problem is a bit solved. I unchecked the "choice" boxe, did a soft reset, checked it again and it worked. Active synce asks me what to do again
Now, it works about as good as before. Just need to figure out why Active Sync is open in the taskmanager even when i don't use the phone :/
Thx all for helping (and reading)
Vinzend said:
Just need to figure out why Active Sync is open in the taskmanager even when i don't use the phone :/
Thx all for helping (and reading)
Click to expand...
Click to collapse
Try this http://forum.xda-developers.com/showthread.php?t=481235