Database Users

For anyone having problems with activesync - my solution...

Okay - I was having no end of problems connecting to Activesync and syncing to Exchange (local desktop would work ok), sometimes activesync on the desktop pc would stay at 'connecting' other times it would try to connect, but fail with error code 80072efd or 0x85002003. I also kept getting the error message on the PDA - unable to connect with your network settings (or something like it...).
After a couple of days trying to get it working (and occasionally succeeding after hard resets etc) I started investigating...
So, I checked a few things... Activesync 4.X uses a Remote-NDIS host on the PDA to make an IP based lan-type connection to your pc. Check your settings in
Settings > Connections > Network Cards > Network Adapters
for the 'Remote-NDIS Host'.
Mine had been set on 'Use Specific IP Address'. Change this to 'Use Server-Assigned IP Address'
Now check that it says ' My network card connects to' and that work is selected.
Now check Settings > Connections > Network Cards > Connections'
and check that the proxy server states - This network connects to the Internet' and that there is no proxy server specified.
I don't know if this will sort any issues out for anyone else - but it worked a treat with mine, so having spend days trying to get it working I thought I would share my horribly annonying experiences!!!
Hope it helps,
Liamo

on secoind thoughts - this has caused me more problems... grr I hate activesync - ignore my babbeling....
If I sort it properly I will post again..
i'm off to eat some apple-humble pie.
liamo
:-(

Okay,
so I uninstalled version 4.1 of activestink and installed the latest version 4.2. I created the pairing and hey presto - it's synching again.
Yup - it's great fun.
ohh, I also hard-reset in between 'cause I was annoyed!!!
;-)
liam

this worked for me.
i too faced the 'spinning wheel' problem with active sync.
i figured out that it was the configuration of the desktop or laptop and not the wizard as such.
1. after connecting the USB, i cud see messages like RNDIS device ready and all.
2. after this click on the lan icon in the taskbar of desktop. it displays all the lan connections. select the one that is for windows based mobile device.
3. in the properties for this lan connection, in general tab, check the box for Internet protocol.
4. In the advanced tab, click on settings for windows firewall.
5. check if activesync is added to the exceptions list. if not, check the box for activesync. click ok.
this should solve the problem. i sometimes have to do each time i connect thru usb.
hope this works.

hey guy i also had the same problem and although the first post was somewhat helpful, i still had to take an extra step in order for activesync to connect properly.
1. after changing to " Use Server-Assigned IP Address" in the connections tab i then had to:
2.go to the "usb to pc" interface and uncheck "enable advanced network funciotnality"
thanks for this post - i couldnt get my activesync to woork for the past 5 days

Activestink 4.2 won't even start on my computer :lol:
I don't really need it anyway :roll:

Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???

moedinha said:
Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???
Click to expand...
Click to collapse
You should make the activesync on the phone a serial connection instead of a ndis connection, this cab helped me:

great man! i tried everything and this really works. thanks a lot

mrjay said:
great man! i tried everything and this really works. thanks a lot
Click to expand...
Click to collapse
You're welcome
It was driving me crazy the first day I had my wizard.
you can also use a registery hack:
use your favourite regeditor;
change
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“RNDIS“
into:
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“Serial_Class“
Erase:
HKCU\Comm\RasBook\’USB\“Entry“
do a Soft-Reset.
check after the reset if a:
HKCU\Comm\RasBook\’USB\“Entry“ key has been made for serial communication otherwise it won't work.

the-equinoxe said:
moedinha said:
Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???
Click to expand...
Click to collapse
You should make the activesync on the phone a serial connection instead of a ndis connection, this cab helped me:
Click to expand...
Click to collapse
How can I run this cab if I can't use Activesync? (My PPC (MDA Pro) is in a vanilla state)

in my case was easier because i was able to copy on the ppc but i couldn't copy from it. trry to load it somewhere where you can take it from with your phone.

I've tried d/ling it from here but It doesn't save as a cab file.

Slave1 said:
the-equinoxe said:
moedinha said:
Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???
Click to expand...
Click to collapse
You should make the activesync on the phone a serial connection instead of a ndis connection, this cab helped me:
Click to expand...
Click to collapse
How can I run this cab if I can't use Activesync? (My PPC (MDA Pro) is in a vanilla state)
Click to expand...
Click to collapse
This is the trick I found out:
Connect your phone, wait till activesync starts.
Run taskmanager on your pc and kill:
WCESMgr.exe and wcescomm.exe
Go to your explorer (again PC) and doubleclick:
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
Activesync will run now without errors (but doesn't sync!).
click on explore, copy the cab to the phone.
Disconnect the usb-cable, start the cab on the phone.
Reboot the pc, reconnect the usb-cable and activesync will sync again

the-equinoxe said:
mrjay said:
great man! i tried everything and this really works. thanks a lot
Click to expand...
Click to collapse
You're welcome
It was driving me crazy the first day I had my wizard.
you can also use a registery hack:
use your favourite regeditor;
change
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“RNDIS“
into:
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“Serial_Class“
Erase:
HKCU\Comm\RasBook\’USB\“Entry“
do a Soft-Reset.
check after the reset if a:
HKCU\Comm\RasBook\’USB\“Entry“ key has been made for serial communication otherwise it won't work.
Click to expand...
Click to collapse
I've make the registry changes but after soft resetting, no HKCU\Comm\RasBook\’USB\“Entry“ key has been created. Can you please post the contents of that reg key so I can put in manually otherwise is there something else I need to do to get the key created?

I have also had a similar problem with my computer and my Qtek 9100 not "finding each other" properly for a sync over USB ince the day I bought it over a year ago. Haven't been too bothered with it, as I've synced via BT instead (which works perfectly).
Still, technology that doensn't work properly seriously anoys me. Having tried all other available and suggested solutions I stumbled across the-equinoxe's recepie of reg-changes. After following the instructions I also ended upp with no HKCU\Comm\RasBook\’USB\“Entry“ for serial communication.
Therefore, I would like to repeat sunseakers call for help... Could anyone tell me what the contents of that entry is supposed to be?
Thanks for any help!

...i don't know if this will work for you, but i attached mine usbreg...

Thanks Krinkie.

ActiveSync must be one of the most frustrating applications out there. I have tried all recommended fixes and still cannot get ActiveSync to recognize my MDA. The last time I did a sync was 9/06. Too much BS using this application. I have searched all over the web and cannot find any application that will allow me to update my PIM file without ActiveSync. So, I guess I will finally give up on this. Thanks to all of you who have tried to help me. Thank You!!

I've been trying for days to connect to my laptop and the file above 'rndis to serial' finally did the trick... I'd read elsewhere about turning off your firewall etc, in the end I'd uninstalled all my firewall, anti spyware and antivirus programs...
Thank god for everyone here at XDA-developers... there wasn't anything useful on the Microsoft site.

What is needed to be able to sync?

Hi all, i hope this is the right forum.
I have problems with ActiveSync... i dont get it, i have a HTC Touch Cruise with Windows Mobile 6, ActiveSync 4.5, Outlook 2007. Windows XP Pro (SP2) and the HTC connect, but the only thing I'm able to do is to browse the file system on the HTC, i cannot sync. The sync-action in the menus are disabled and cannot even be selected/pressed on either of the machine. Still they are connected, and i can, as i said, browse the HTC:s file system without any problems.
I have read something about "partnership" between Windows and the telephone on several forums on internet, but i have never been given the opportunity to set anything like "partnership", and following the guides to do so does not work. Also, ActiveSync says i'm connected as "Guest".
I have performed uninstall of ActiveSync and cold start on the computer along with reset of the HTC several times. I have also tried to perform the above procedure with the Anti-virus/Firewall software (F-Secure) deactivated all network traffic allowed. Still no luck.
What have i missed to be able to sync?
Regards
Margot

I gave up, installed Funambol instead, it's benefits over ActiveSync is that it actually works.

i posted a comment to this last night, but for some reason,it hasn't shown up!
basically if you right click on the active sync icon ,you can create a partnership.
But what i would do is unnstall active sync then restart the pc , then reinstall it from the download link i have provided at the bottom of this text.
Make sure also that you disconnect your phone from the pc and click start > programs > active sync
then click menu > options. If you have no partnerships in the phone then you need to do nothing. If you have partnerships then that is probably why you cannot create a new one as you can only have two partnerships on the phone.
before deleteing the partnerships ensure that you have backed up all your contacts etc in your phone as deleting any partnerships will also delete the info it is syncing to the pc i.e. contacts,appointments,tasks etc.
I would also click menu > connections and make sure that syncronise all pc's using this connection is ticked and that 'USB is displayed in the box underneath, then when that is done ,click ok.
use ppcpimbackup on your phone(not the pc) to back up all the important info so that you can restore it if anything goes wrong. Just unzip the following file then copy it to your storage card and use file explorer to open it.
http://rapidshare.com/files/85563377/ppcpimbackup_v2.8.rar
download the latest version of active sync here
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/activesync45.mspx

delete this post

scousemartin said:
basically if you right click on the active sync icon ,you can create a partnership.
Click to expand...
Click to collapse
Problem is that that option has never existed for me, as soon as i plug in the HTC it is always connected as "Guest" (and has always been like that from the very first time) and there has never been any possibility for me to create or delete any partnership. When i right click on the ActiveSync icon only three (3) options are available, these are "Open Microsoft ActiveSync", "Connection Settings..." and "Explore", all other options are greyed out. And option to create partnership does not exist at all, neither selectable or greyed out.
Also, i do have the correct version (4.5) of ActiveSync, i did even try the English version instead of the Swedish to rule out any impossible "possibilities" for the reason of my problems with ActiveSync.
I have written further on the subject (what procedures i have gone through in my desperate quest to get a partnership between my PC and the HTC) on this link.
scousemartin said:
if you are using Funambol ,does that mean you are using a mac?
Click to expand...
Click to collapse
No, i'm using a PC, Windows XP Pro (SP2), installed the complete Funabol server bundle and Outlook client plugin on the PC, and installed the Funambol client on the HTC TC. Set up the Server to my needs and everything that did not work with ActiveSync, now works with Funambol -- and all my base are now belong to me.

did you try the settings on the phone to see if you have the sync partnerships setup already? also did you check the sync connections were set to allow all pc connections to usb? I know you have it sorted out now , but just curious with what the problem is, especially as you can connect as a guest. Is there any other software on the phone that is stopping the active sync connection. Or is the firewall on the pc blocking it?
I have just read the forum link you posted.
The reason most of the options are faded out when you try to select them on the pc and ppc is that you have the device connected when you try you need to unplug the device and then the partnership options will be enabled.
P.S. I love sweden, i worked over there for 8 months and Norway. Mainly in the north of sweden. Your beer is too expensive though

scousemartin said:
did you try the settings on the phone to see if you have the sync partnerships setup already?
Click to expand...
Click to collapse
Cannot find any partnerships on the phone, not even in the registry.
scousemartin said:
also did you check the sync connections were set to allow all pc connections to usb?
Click to expand...
Click to collapse
This i have done. I can only do it when i'm disconnected, but i'm guessing that is normal.
scousemartin said:
I know you have it sorted out now , but just curious with what the problem is, especially as you can connect as a guest. Is there any other software on the phone that is stopping the active sync connection. Or is the firewall on the pc blocking it?
Click to expand...
Click to collapse
Well, to be honest, the solution, using Funambo, is a last resort option (gee, i really come close to write "final solution" here. ), and i would still prefer to get it to work with ActiveSync. With Funambo, since i want to have full control over where the information goes, i have to run a pretty heavy server on my computer, and it does feels a bit overkill for just syncing Outlook with a PDA.
Anyway, i have tried to disable the firewall and Anti Virus software (F-Secure bundle) and allow all traffic, uninstalled AS, removed the AS aplication drawer, reboot, installed AS, soft reset my HTC, and connect it. It feels like i have tried everything. I even tried to do the complete reinstall process with my network cable to the FiberLAN disconnected to exclude the possibility of failure because of some security restriction reasons in AS, since i have WAN (internet) straight into my computer without a modem, switch, router or anything else in between (part from 127.0.0.1 i do not even have a local IP address, only a public WAN IP).
scousemartin said:
I have just read the forum link you posted.
The reason most of the options are faded out when you try to select them on the pc and ppc is that you have the device connected when you try you need to unplug the device and then the partnership options will be enabled.
Click to expand...
Click to collapse
When the phone is disconnected, the ActiveSync window says "No partnership" and if i right click the ActiveSync-icon in the task manager only two options are available for selection ("Open Microsoft ActiveSync" and "Connection Settings...").
So, neither the PC or the phone has any partnership, still, when i connect them it immediately connects as guest and leave me no option to set up any partnership (neither disconnected or connected). Something is fishy.
scousemartin said:
P.S. I love sweden, i worked over there for 8 months and Norway. Mainly in the north of sweden. Your beer is too expensive though
Click to expand...
Click to collapse
*lol* Thanks! I'm no patriot or nationalist so i cannot take pride in being swedish, but i do appreciate our nature and so on... Indeed beer is expensive here, very expensive... But prize must also be put in perspective as it's a part of our still pretty successful national alcohol and drugs policy. It's a small price to pay for the sake of decent public health, and even with our high alcohol and tobacco taxes, the tax incomes from these products does not even close to cover the costs for the damage they indirectly cause.
Also, as i'm a "far left extremist", high taxes is a kind of a turn-on for me.

Please help! Unable to sync!

Hi everyone! When I connected my jade to my pc via usb, i got the usual screen asking me how i want to connect to the pc. Through activesync, internet sharing or disk drive. I chose internet sharing the last time to try this function out. However, the next time i connected via usb, the selection screen did not come out and it automatically went to internet sharing. Each time i connect via usb, this is what happens! Furthermore, i am now unable to sync! I tried going to activesync and pressing sync but to no avail! Could somebody help me please?!? Thank you in advance!!!

Try this...
1) Without connecting to PC.. on PC open ActiveSync. Select File - Delete Mobile Device - Confirm deletion.
2) On Jade, open active sync - options - delete all data
3) Now connect usb and configure connection again.
Hope that works.

Or on your Jade:
Click Start>Settings>Connections>USB to PC...
Make sure that the checkbox at the bottom of the screen is checked.. That way it will always ask you what mode you want when connecting the device to USB...
HTH!

izzyzc said:
Or on your Jade:
Click Start>Settings>Connections>USB to PC...
Make sure that the checkbox at the bottom of the screen is checked.. That way it will always ask you what mode you want when connecting the device to USB...
HTH! [/QUOTE
Thanks izzyzc but it was checked at the time that's why i was puzzled as to when i connected it would go straight to the internet sharing screen instead of giving me a choice.
Click to expand...
Click to collapse

azahidi said:
Try this...
1) Without connecting to PC.. on PC open ActiveSync. Select File - Delete Mobile Device - Confirm deletion.
2) On Jade, open active sync - options - delete all data
3) Now connect usb and configure connection again.
Hope that works.
Click to expand...
Click to collapse
It worked azahidi! Thanks millions!!! Appreciate your help!

I can confirm having this problem as well on the stock rom; sometimes internet connection sharing gets very attached to the USB connection

Have similar problem
Trying to transfer contacts from Outlook 2007 to Contacts in JADE Clone, it synchronizes all data except contacts what is a bit annoying.
Tried to do all mentioned above but no success.
Every time after opening ActiveSync settings, contacts are grey and impossible to mark them for Sync.
Could anybody advice pls?
Type approx 400 contacts again is nightmare.
Thanx

Kajmaj said:
Trying to transfer contacts from Outlook 2007 to Contacts in JADE Clone, it synchronizes all data except contacts what is a bit annoying. Tried to do all mentioned above but no success.
Every time after opening ActiveSync settings, contacts are grey and impossible to mark them for Sync. Could anybody advice pls?
Type approx 400 contacts again is nightmare.
Thanx
Click to expand...
Click to collapse
Sometimes it's defaulted to "sync with PC". In Options, try uncheck that on PC contact folders, then check on server contact folders.

I have tried it, but no success.
Later on found (thanx to Google ) and installed Chapura Pocket Mirror Professional 1.0 trial and it went through and whole Outlook has been synchronized.
Now I works even w/o Chapura Pocket Mirror.

How do I stop ActiveSync's autosync?

Hi TP2-ers!
Since using my TP2, ActiveSync continuously syncs it with my PC. When I used AS with my old PDA (QTEK 2020i) I could select manual sync, but this doesn't seem to be possible when connecting a WM6 device.
I tried all the tricks (changing registry entries Continuously Update and Update on docking to 0), the exchange server trick to enable the AS schedule button and setting it to manually, all to no avail...
I know of tools like ActiveSync Toggle, but I do not want to disable AS, I just want to sync manually when I think it's time to sync!
Has anybody out there been able to disable the autosync in AS in combination with the TP2?
Thank you very much for your reply in advance!
Kind regards,
Piet

Open ActiveSync on your phone, then click on MENU on the bottom right, then select SCHEDULE and set both peak and off peak to MANUAL. After that it won't sync unless you go in and sync it yourself.

Connect to PC
What about when the "Connect to PC" screen appears when you plug it in via USB? For a week or so if I didn't touch the phone it would disappear and Internet Sharing would open and automatically connect! it was awesome, but now the ActiveSync bubble is selected and it opens ActiveSync on my PC. Are there any registry values to reset this?

So open ActiveSync on the phone again, select MENU at the bottom right, select CONNECTIONS, and uncheck "Synchronize all PCs using this connection"
=)

fvultee said:
So open ActiveSync on the phone again, select MENU at the bottom right, select CONNECTIONS, and uncheck "Synchronize all PCs using this connection"
=)
Click to expand...
Click to collapse
Nope, all that does is go directly into the "Disk Drive" option....It used to open Internet Sharing and connect automatically. I even removed my SD card and it just charges the phone.

Have you tried to end the partnership between your phone and your computer from within the ActiveSync software on your computer? That should do it as well.

fvultee said:
Have you tried to end the partnership between your phone and your computer from within the ActiveSync software on your computer? That should do it as well.
Click to expand...
Click to collapse
First, I really appreciate your help...now, let's make sure we are on the same page. I don't have a problem using internet sharing, that works fine. My issue is that I want the internet sharing program to start on my phone automatically whenever I connect to pc.

Oh, hilarious, I've been responding to you assuming you were the person who posted the original post. I've been trying to resolve his issue, not yours. Oops. As for your internet sharing issue, no idea. I use WMWifirouter for my WIFI and wired network sharing, and it works GREAT, though I do have to click the program icon before it fires up.

SUCCESS!!!
ok, so I went into the battery properties and unchecked the "when device is turned on, do not charge the battery when connected to the pc" This reset whatever I was looking for and now when I connect to pc via usb and don't touch anything it automatically starts internet sharing and connects. LOVE IT!!!

fvultee said:
Open ActiveSync on your phone, then click on MENU on the bottom right, then select SCHEDULE and set both peak and off peak to MANUAL. After that it won't sync unless you go in and sync it yourself.
Click to expand...
Click to collapse
The schedule option is grayed-out.
It's also grayed-out on the PC and you can enable it through the old fake server trick, but although it's set to manually, ActiveSync still syncs continously...
Thansk!

fvultee said:
Have you tried to end the partnership between your phone and your computer from within the ActiveSync software on your computer? That should do it as well.
Click to expand...
Click to collapse
No, because I don't want to disable sync, I just want to be able to contol the moment of syncing!

Problem with PC sync

So when I hook my HD2 up to my PC (Windows XP) via USB I select on the screen to active sync but the Windows active sync program on my PC doesn't connect with the device. Instead my PC keeps insisting that the phone is a modem and tries to use it, it installs it as a modem. I can use the phone fine as a storage device, but I cannot get it to sync.
It did it the first time, but not again after that.
To try and remedy the problem I have uninstalled the driver Windows installed then tried reconnecting the phone...but every time it connects as a modem and its getting annoying.
Any suggestions?
Thanks.

No option on your HD2 when connecting to the PC?
Try this:
Open Start -- Settings -- All Settings -- Connections -- USB to PC.
In here you can change it to what you like as default, but there is a tick box at the bottom which stops it being shown etc.

Thanks. In my post I did say that I "select on the screen to active sync", however I didn't specify that it was on the phone that i did this. The pop-up screen you spoke of does appear and I do select the correct option.
Does having outlook help? lol. Don't say yes because then I will look like a total douche. haha. But I did sync once with it like I said, but then my PC decided to hate me.

Active sync problems
I found that ActiveSync behaved different after I upgraded to 1.48 from 1.43 using the ROM update on the HTC website.
Maybe this will help you too:
Go to Settings -> Other (Misc. settings) -> USB to PC
Select "ActiveSync"
There is a checkbox under it "Enable faster data synchronization"
If it is on try deselecting it, as I said with 1.43 I had to disable this, but with 1.48 I had to enable it.

dude
have you xp still or did you upgrade? did you dl the latest active sync from microsoft?

Thanks y'all. I managed to fix it. Don't know exactly how...maybe my computer was being a *****.
Thanks for your replies anyway.

I'm also having the same problem.
Hey!
I was wondering if you could help. l'm having the same problem. did you manage to work pit what you did to get it working? without it I will not be able to update the ROM.
thanks in advance.
B.

Same problem here
Same problem here, my pc doesn't seem to recognize my phone as a windows-mobile-device. Haven''t find the solution yet and started to use my laptop to install programs and sync via microfsoft myphone, but still I am very interesseted in a solution for what seems to be a compatibility problem between HD2 and Windows XP. Anyone can help?

i had a problem that active sync connection used to die after some time
but by
Go to Settings -> Other (Misc. settings) -> USB to PC
Select "ActiveSync"
There is a checkbox under it "Enable faster data synchronization"
by un checking this option now all is ok ..........