Database Users

Active Sync 4.1 and VPN - PLEASE HELP!!!!!

Hi All,
Same ole Active Sync Error message problems that others have complained about:
"Support Code 85010014"
I am using Active Sync 4.1 and Outlook 2003. I am using my company's laptop so uninstalling/installing Outlook was not an option. I do think the error is appearing b/c I am trying to sync while Outlook is off-line. Common sense says just put it on-line. Tried that! My Outlook will only work online when our VPN is connected but is appears that Active Sync and our VPN are not compatable. Connect device - VPN gets disconnected. Connect VPN - then device is no longer connected. Our VPN is by Nortel. Any suggestions??
HELP!!!!!
edit: added Active Sync version

bump....I really need help with this one. Without being able to sync with my Outlook it almost makes the device useles.... Thanks.

Hi,
Have you tried moving your storage to your computer? I did it on my corp laptop and I think it was part of the fix for me. I believe it is called remote store if you do a search in help you should find the directions. If not then post back and I will post the ones our it folks set out.
Or perhaps you need the usbswitch.exe program to change the connection to usb serial then it might not knock off your vpn connection.

Where else to try???
Ok...so I got it that no one can figure out a solution to this problem. Can someone please suggest some place for me to go? I tried searching Microsofts website for a forum/newsgroup I can post this question to but I came up with nothing. Any suggestions would be really beneficial!!!!
Thanks,

Re: Where else to try???
ms_guy99 said:
Ok...so I got it that no one can figure out a solution to this problem. Can someone please suggest some place for me to go? I tried searching Microsofts website for a forum/newsgroup I can post this question to but I came up with nothing. Any suggestions would be really beneficial!!!!
Thanks,
Click to expand...
Click to collapse
How are you connecting your device? Bluetooth,USB, WiFi...? Maybe some more details.

You shouldn't need to reinstall Outlook. Try the following:
Right Click on "Mailbox - Person Name".
Choose Properties.
Click on Advanced.
Click on Advanced.
Tick "Use Cached Exchange Mode" (make a note of the old setting).
Click on General.
Select "Manually control connection state" (make a note of the old setting).
Tick "Choose the connection type when starting" (make a note of the old setting).
Tick "Connect with the network" (make a note...).
Close the dialogue with "OK", then all other dialogues.
Close Outlook.
Re-open Outlook.
Choose "Connect".
Allow Outlook to synchronise.
Close Outlook.
Re-open Outlook.
Choose "Work Offline".
Disconnect your VPN.
Plug in your phone.
Regards,
Jon "The Nice Guy".

Another tip???
Jon,
Thanks. I just tried that and still got the error message. I followed every strep you wrote, one-by-one!! But the error message still came back up. :?
Also, I am trying to do this via USB. The laptop is not BT capable and I broke the IR window during one of the many drops it suffered from.
Thanks.

SOLUTION FOUND!!!!
ALAS!!! A solution has been found. I found the link to the site below in the Microsoft ActiveSync newsgroup.
http://groups.google.com/group/microsoft.public.pocketpc.activesync/msg/7c134690e78923cb
Basically they suggest removing a script blocking of an antivirus program via the Windows Registry Editor.
It worked like a charm. It took a few minutes and I still haven't tested to see if it can be done while Outlook is on-line but I can deal with syncing while it is off-line.

Browsing device without activsync?

Is it possible to browse the device through USB without installing activsync?

You can download a small program called wm5torage. This enables you to connect your laptop to a pc as if it were a mass storage device. You can only browse whats on the memory card though, not system files.
If you want to browse through system files then Activesync is the only way i know of doing this. There may be a third party app somewhere, but you'd still have to install it so there's probably not much point..

I tried wm5torage some time ago (v1.6) and didn't work with my TyTN... it worked with my friend's wizard. Don't know if there's any newer version which works.... did you get it working on the Hermes?

Dont take time to try wm5torage on Hermes. I asked Seems there is no way to get it work.
http://www.modaco.com/index.php?showtopic=238545&st=400

ver 1.71 has been posted in this thread http://www.modaco.com/index.php?showtopic=238545&hl=wmstorage but the download page says the file is broken.

I run an FTP server on my TyTN. That way you can access and manage all files on your device via Activesync or a Wireless connection.
This one is basic, but free and does the job well:
http://www.freefloat.com/index.php?...=http://www.freefloat.com/p9614/p9614_swe.php
Make the FTP server point at the root of your device for full access to all files and folders.

i tried the ftp server, but it seems to be super slow to transfer files. I think it's faster using active sync to browse.

See here.
http://forum.xda-developers.com/viewtopic.php?t=62411
WM5storage doesn't work for me.

it should work when you disable advanced network functionality in: connections - USB to PC...
but when I disable that I get an error:
failed to disable RNDIS to use serial
even when I disable active sync to use USB when cradled.
any ideas?

new actie sync
My active sync does not sync my contacts. I have been told to download a new active sync. Does anyone know where I can get this from?
thanks
Scot

scotdevlin said:
My active sync does not sync my contacts. I have been told to download a new active sync. Does anyone know where I can get this from?
thanks
Scot
Click to expand...
Click to collapse
http://www.microsoft.com/windowsmobile/activesync/default.mspx
Mike

scotdevlin said:
My active sync does not sync my contacts. I have been told to download a new active sync. Does anyone know where I can get this from?
thanks
Scot
Click to expand...
Click to collapse
You may try the developers website...let's see...what were they called again. Oh yeah, Microsoft.

thanks! realise its a dumb q

nvm, half asleep

Anyone have any ideas if any PC i hook my phone up to says "USB Device Not Recognized." I've tried 3 PCs (work, home and laptop). None of which work. Any ideas?

try this!!!!!!!!
Chris The Ninja Pirate said:
See here.
http://forum.xda-developers.com/viewtopic.php?t=62411
WM5storage doesn't work for me.
Click to expand...
Click to collapse
Ah, but have you tried this?​
Goto: Start Menu > settings > Connections > USB to PC
Now, untick the box that says: "Enable advanced network functionality"
Now try reconnecting your Hermes! ​

Tried this, found it to be the best:
http://www.softick.com/pocket-pc/cardexport2/
Works on wm5 haven't tried it on wm6 yet (will install it soon) it's not free but it's worth it to try out the demo and see for yourself.

How do I stop ActiveSync's autosync?

Hi TP2-ers!
Since using my TP2, ActiveSync continuously syncs it with my PC. When I used AS with my old PDA (QTEK 2020i) I could select manual sync, but this doesn't seem to be possible when connecting a WM6 device.
I tried all the tricks (changing registry entries Continuously Update and Update on docking to 0), the exchange server trick to enable the AS schedule button and setting it to manually, all to no avail...
I know of tools like ActiveSync Toggle, but I do not want to disable AS, I just want to sync manually when I think it's time to sync!
Has anybody out there been able to disable the autosync in AS in combination with the TP2?
Thank you very much for your reply in advance!
Kind regards,
Piet

Open ActiveSync on your phone, then click on MENU on the bottom right, then select SCHEDULE and set both peak and off peak to MANUAL. After that it won't sync unless you go in and sync it yourself.

Connect to PC
What about when the "Connect to PC" screen appears when you plug it in via USB? For a week or so if I didn't touch the phone it would disappear and Internet Sharing would open and automatically connect! it was awesome, but now the ActiveSync bubble is selected and it opens ActiveSync on my PC. Are there any registry values to reset this?

So open ActiveSync on the phone again, select MENU at the bottom right, select CONNECTIONS, and uncheck "Synchronize all PCs using this connection"
=)

fvultee said:
So open ActiveSync on the phone again, select MENU at the bottom right, select CONNECTIONS, and uncheck "Synchronize all PCs using this connection"
=)
Click to expand...
Click to collapse
Nope, all that does is go directly into the "Disk Drive" option....It used to open Internet Sharing and connect automatically. I even removed my SD card and it just charges the phone.

Have you tried to end the partnership between your phone and your computer from within the ActiveSync software on your computer? That should do it as well.

fvultee said:
Have you tried to end the partnership between your phone and your computer from within the ActiveSync software on your computer? That should do it as well.
Click to expand...
Click to collapse
First, I really appreciate your help...now, let's make sure we are on the same page. I don't have a problem using internet sharing, that works fine. My issue is that I want the internet sharing program to start on my phone automatically whenever I connect to pc.

Oh, hilarious, I've been responding to you assuming you were the person who posted the original post. I've been trying to resolve his issue, not yours. Oops. As for your internet sharing issue, no idea. I use WMWifirouter for my WIFI and wired network sharing, and it works GREAT, though I do have to click the program icon before it fires up.

SUCCESS!!!
ok, so I went into the battery properties and unchecked the "when device is turned on, do not charge the battery when connected to the pc" This reset whatever I was looking for and now when I connect to pc via usb and don't touch anything it automatically starts internet sharing and connects. LOVE IT!!!

fvultee said:
Open ActiveSync on your phone, then click on MENU on the bottom right, then select SCHEDULE and set both peak and off peak to MANUAL. After that it won't sync unless you go in and sync it yourself.
Click to expand...
Click to collapse
The schedule option is grayed-out.
It's also grayed-out on the PC and you can enable it through the old fake server trick, but although it's set to manually, ActiveSync still syncs continously...
Thansk!

fvultee said:
Have you tried to end the partnership between your phone and your computer from within the ActiveSync software on your computer? That should do it as well.
Click to expand...
Click to collapse
No, because I don't want to disable sync, I just want to be able to contol the moment of syncing!

Problem with PC sync

So when I hook my HD2 up to my PC (Windows XP) via USB I select on the screen to active sync but the Windows active sync program on my PC doesn't connect with the device. Instead my PC keeps insisting that the phone is a modem and tries to use it, it installs it as a modem. I can use the phone fine as a storage device, but I cannot get it to sync.
It did it the first time, but not again after that.
To try and remedy the problem I have uninstalled the driver Windows installed then tried reconnecting the phone...but every time it connects as a modem and its getting annoying.
Any suggestions?
Thanks.

No option on your HD2 when connecting to the PC?
Try this:
Open Start -- Settings -- All Settings -- Connections -- USB to PC.
In here you can change it to what you like as default, but there is a tick box at the bottom which stops it being shown etc.

Thanks. In my post I did say that I "select on the screen to active sync", however I didn't specify that it was on the phone that i did this. The pop-up screen you spoke of does appear and I do select the correct option.
Does having outlook help? lol. Don't say yes because then I will look like a total douche. haha. But I did sync once with it like I said, but then my PC decided to hate me.

Active sync problems
I found that ActiveSync behaved different after I upgraded to 1.48 from 1.43 using the ROM update on the HTC website.
Maybe this will help you too:
Go to Settings -> Other (Misc. settings) -> USB to PC
Select "ActiveSync"
There is a checkbox under it "Enable faster data synchronization"
If it is on try deselecting it, as I said with 1.43 I had to disable this, but with 1.48 I had to enable it.

dude
have you xp still or did you upgrade? did you dl the latest active sync from microsoft?

Thanks y'all. I managed to fix it. Don't know exactly how...maybe my computer was being a *****.
Thanks for your replies anyway.

I'm also having the same problem.
Hey!
I was wondering if you could help. l'm having the same problem. did you manage to work pit what you did to get it working? without it I will not be able to update the ROM.
thanks in advance.
B.

Same problem here
Same problem here, my pc doesn't seem to recognize my phone as a windows-mobile-device. Haven''t find the solution yet and started to use my laptop to install programs and sync via microfsoft myphone, but still I am very interesseted in a solution for what seems to be a compatibility problem between HD2 and Windows XP. Anyone can help?

i had a problem that active sync connection used to die after some time
but by
Go to Settings -> Other (Misc. settings) -> USB to PC
Select "ActiveSync"
There is a checkbox under it "Enable faster data synchronization"
by un checking this option now all is ok ..........

ActiveSync - way to disable it?

Hi.
Colud you guys help and tell me how to totaly disable/turn off/ uninstall
Activesync ??
I dont sync HD2 with anything, dont need email.
And is disabling harmful to HD2 ???
Will i loose some functions like sms, mms or so?

http://forum.xda-developers.com/showthread.php?t=646708
http://forum.xda-developers.com/showthread.php?t=646708

thx, but cannot overwrite the repllog.exe because its a room file.
used resco file explorer.
Any other ideas?

Bump for help. help people

When you connect your phone to your pc select 'disc drive' instead of ActiveSync on your phone. Next time you connect it is set to 'disc drive' automatically. You can use it as ... disc drive ;-) and it won't try to synchronize.

Thats wrong avtivesync turns also on internet connection thru provider.

delete......................

delete ...............