Database Users

Volume Issues - Please Help - New to PPC

I wrote this post and realized it was too long, here is the summary. If you think you can help, please read the more detailed version about my TyTN issues.
Many thanks guys, SINC.
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Summary:
- Having trouble hearing people with TyTN set on loudest setting.
- Don’t like bluetooth headsets (wear glasses). Speakerphone is not an option due to place of work.
- Is there a program, rom upgrade, tweak or anything anyone can think of to boost the ear piece on the handset?
- Appealing to your compassion and advice. Being financially strapped to begin with, I saved for a long while to make this purchase and I feel like I’ve just wasted my money.
Any Ideas or suggestions?
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Detailed Post:
Hi there. After much deliberation and research I laid my poor P910i to sleep and purchased a TyTN, my first PPC. It was a big choice between the much cheaper and faster Eten M600+, but from reading the Eten forums, the M600+ unit had MAJOR problems as a phone, particularly low caller volume (Difficult to hear caller).
So I bought a TyNT due to the positive reviews and its stability. My problem is this...
I don't have a return policy because I bought it unlocked and through a website as there were no local retailers in Toronto. Upon getting the phone and trying it out, a horrid realization sunk in - the caller volume was much softer than what I’m use to from my P910i. So far, I’ve had MAJOR difficulty hearing people clearly and its driving me nuts. Its almost impossible to have a conversation outdoors and i've look at every setting volume possible on this phone.
I've read someone else’s post about the volume issue here on the forum and he just received snooty remarks about bluetooth headsets, rather than a constructive look into solving this problem via rom upgrade, patch or tweak.
So i want to state this now...I don't like headsets and bluetooth gadgets. I wear glasses and they become fiddly, i lose them and it drive me crazy (trust me 3 bluetooth headsets later). I can't use speakerphone due to my work situation and i also find it a rude distraction to others. So, by comparison....the P910i had clear reception and call back volume..and this unit rates at around 20% of the P910i volume.
I'm hoping that their might be some sort of tweak, or program that uses compression algorithms or something that can boost the volume in the ear piece.
Would any rom upgrade help? I'm afraid to flash anything because basically.. i have no idea what i'm doing... and just incase there is another work around.
These are my roms...
Rom Version: 1.18.255.3
Rom date: 07/22/06
Radio version: 1.03.03.10
Protocol: 32.34.7010.01H
ExtROM: 1.18.255.106
Does anyone know of any issues with this set? Could i just flash the Radio rom to something later? would that help?
I'm really appealing to your compassion and advice. I feel like I’ve just wasted my money and being financially strapped to begin with, I'm feeling like crap and am not enjoying my new purchase - something that i was really looking forward to.
From all the positive reports, the TyTN sounded like a wonderful product and its feature set won me over... I just wish I could resolve this problem and start enjoying my phone.
Thanks very much and look forward to hearing your suggestions and feedback.
Best Regards,
SINC.

my headset is pretty loud and I don't even have it at 70%
but you're not the only one stating low volume, what is your phone number (serial) ? it could be a bad batch,
or try to move the phone around your ear it's a bit bulky you might not be holding it right (sorry but since you said you checked all the volumes that's all I can think of )

Serial..
darky said:
my headset is pretty loud and I don't even have it at 70%
but you're not the only one stating low volume, what is your phone number (serial) ? it could be a bad batch,
or try to move the phone around your ear it's a bit bulky you might not be holding it right (sorry but since you said you checked all the volumes that's all I can think of )
Click to expand...
Click to collapse
Hey - thanks for replying....
The serial i have is... :HT636F209476
Do you know which is the bad batch serials?
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What about the radio rom ugrade - thing it would help or would i make the situation worse?
Thanks.

The TyTN I had (before returning it due to touchscreen calibration problem; now waiting for replacement) showed the same behaviour: even when I turned up the volume fully, it was a lot less loud than my trusted old Magician.
I am not sure this is a bug. There was some public discussion about kids damaging their hearing by turning up their MP3 players' volume too much. I think (but I may be wrong) that there is now a legal limit to the volume of such devices, and HTC just followed that regulation.
What you can do, though, is to use a set of these headphones that really plug into your ears (an example would be the Sony MDR-EX71). These indeed cancel out most of the ambient noise when you put them in your ears, so that you should be able to clearly hear people you're on the phone with.
Unfortunately there is no adapter (yet) for the TyTN, so you will have to either cut the original HTC phones behind the microphone box and solder a plug to the ends, or (that's what I did) unsolder the original earbuds from the microphone box, then cut and solder the earbuds of the newly bought earphones.
Btw, although it's a bit of a hassle (the soldering), it's worth it. Not only does it help with your problem - also the sound quality is a lot[/] better, so I can indeed use my TyTN (when I get it back) as an MP3 player. I did the same modification on my Magician which I now have for two years, and I never regretted having cut a brand new pair of not-very-cheap earphones.
Hope I could help you.
Cheers
Daniel

TyTN + Callstel Neck Comfort BT-Stereoheadset working partly

Hello XDA-Devs and Readers
I bought a cheap BT-Stereoheadset (39,90€) (Callstel "Neck Comfort").
It seems working, I even get no skipping with the original german Eplus-ROM (see my other threads for more info about the ROM). Unfortunately I found two more or less major probs:
The first and the biggest for me is, that the music sounds really bad, it comes in Stereo but it sounds in the higher frequencies like a <32kbit MP3, something like a noise in the connection. Its really annoying and hurts in the ears. The second prob I found is, that the calls come only on the left side. Even the cable-headset that came with the TyTN plays calls on both sides, good for noisy enviroment.
Is there any help or can I just return the headset to PEARL? As I said, skipping in the way I understand the word wasn't a problem. I even could let the phone lie in a other room and the music still played without any stops.
kind regards!

Nobody? No idea?

Htc hd2 sound quality

When I talk on this phone, the sound is very poor... Although not too loud (like other complaints) but the sound crackles at high frequencies... The speakerphone is even worse...
Is anyone aware of some tweaks to improve communication sound on this phone?
Can AudioBooster be set up to work with the phone's sound not only the music player? Any other options ???
Thank you in advance.

Sui Generis said:
When I talk on this phone, the sound is very poor... Although not too loud (like other complaints) but the sound crackles at high frequencies... The speakerphone is even worse...
Is anyone aware of some tweaks to improve communication sound on this phone?
Can AudioBooster be set up to work with the phone's sound not only the music player? Any other options ???
Thank you in advance.
Click to expand...
Click to collapse
I think the high volume on this phone is artificially boosted over what it's meant to be, i.e. HTC have modified the audiopara (or something like that) in the Windows folder to try and boost the speakers sound over what it's meant to be.
(Something that ROM coookers figured out on the Diamond I think).
I think, maybe someone can reduce those values back to normal? The speaker will be a little quieter, but it won't crackle or distort as much.

Sui Generis said:
When I talk on this phone, the sound is very poor... Although not too loud (like other complaints) but the sound crackles at high frequencies... The speakerphone is even worse...
Is anyone aware of some tweaks to improve communication sound on this phone?
Can AudioBooster be set up to work with the phone's sound not only the music player? Any other options ???
Thank you in advance.
Click to expand...
Click to collapse
How big are these sound crackes...are these continous or at high volume ...

hi
i have the same problem , maybe ill try lower the sound down a bit? or opfully there might be a patch to fix this ?

same problem here

same problem... crackling noise in speaker. Many seem to have this :/

I have same problem and I hope someone will fix this.
Any news?

YES
Change radio!!! without 576MB RAM fix

sound quality
same here the sound quality from both the earpiece and loudspeaker is very poor quality ihave had my phone replaced 3 times and its the same on all , very dissapointing on a phone of this quality bearing in mind its main function is as a phone !!

Zenk_77 said:
YES
Change radio!!! without 576MB RAM fix
Click to expand...
Click to collapse
Which radio do you recommend? I have Leo_RADIO_2.07.50.27_2 and a terrible sound while on the phone.
Sound is to loud, impossible to lower volume enough. Much distortion even at lowest volume (which still is to loud). Bad sound in cable handsfree and BT handsfree.
Soundquality while playing music on the other hand is perfect in speaker, handsfree and BT handsfree.
Suggestions?

Since sound is often a pretty subjective matter, so I'd like to interject that the phone network only transmits from around 300 Hz to 3,000 Hz. Therefore the sound of a voice over your phone will never sound as clear and nice as it should, let alone like the 192 kbps-MP3-file you are playing
If it's worse compared to other phones however it's, as stated above, likely a problem with the radio. I use the 2.08.50.08_2 from [REF]The HTC HD2 Radio ROM Thread and have a quite decent quality.

I agree totally - if it sounds good or bad is individually. But, the sound quality in my HD2 is far worse than in my 5 years old SonyEricsson, and when I borrowed a Nokia the other day I was surprised how good (clear, crisp, distorsion free) a cell phone can sound.
I have a lot of distorsion and all too loud sound. Often I have to hold my phone 20 cm away from my ear just to avoid getting half deaf..
Thanks for the tip, I'll try the 2.08.50.08_2 Radio and hope for a better sound

you can try this hotfix...worked very well @my hd2
i got this from another forum.
little info: some users said that the soundlevel is now always set up to 100%...but try it on your own!

Köttel said:
you can try this hotfix...worked very well @my hd2
i got this from another forum.
little info: some users said that the soundlevel is now always set up to 100%...but try it on your own!
Click to expand...
Click to collapse
Thanks, trying it now, will report back after tomorrow's hardcore testing at work..

Return it if you can...
I had Nokia E71 before and it's speaker is fo another level better than HD2... BUT, question is: when I'm gonna use speakerphone on my HD2? ... almost never

Seems better, but a little to subjective at the moment. Will keep trying and report back!

Definitely better after the patch. Quite good actually. I have not seen any side effects yet, only clear sound, and better volume.
Thanks for the hotfix!
Will try it on my colleague's phone also now.

sound quality
I used the hotfix as well but it appears to have made no difference whatsoever to the quality of sound during calls , so my phone is going back to htc again and if it returns with the same issues i will ask for a replacement as due to the ammoun of posts on here this is a major flaw in the phone and a highly irritating one too , i love this phone but the audio quality during calls is appalling in comparison to all my previous phones .

After a couple more days of testing I found out that the patch gave no effect at all. BUT: I found out another thing: Even though the system volume is at lowest according to the meter, if you increase, you actually lower the volume. So, if you during a call first increase and then decrease the volume, it gets acceptable. Still to loud though.
So, it seems like what HTC really should do is to get the dialer use the sound mixer properly. Today it is obviously oversteering which creates distorsion.

this is a war we won't win
Stor-Anders said:
After a couple more days of testing I found out that the patch gave no effect at all. BUT: I found out another thing: Even though the system volume is at lowest according to the meter, if you increase, you actually lower the volume. So, if you during a call first increase and then decrease the volume, it gets acceptable. Still to loud though.
So, it seems like what HTC really should do is to get the dialer use the sound mixer properly. Today it is obviously oversteering which creates distorsion.
Click to expand...
Click to collapse
I've bought my HD2 back in Dec the 11th and since then I've been in contact with HTC about fixing this problem. They've given me a debug tool to run on my device, sent the logs twice and so far they've done nothing about it. I've given up. What I do for outgoing calls, while it rings I turn the volume all the way up and then all the way down before the other party answers. doing this you get a decent sound. Can't do much about the incoming calls,
As far as flashing different radios and roms... I've flashed about 30time already. tried all the possible radio/rom combinations but with only slight different results. Nothing to brag about!
the fix I attached helps a little bit!
If anybody finds and cure let us all know! please!!!!!

Crackling in voice calls

I know that other posts on this topic exist, but I've done a bit of digging and believe the problem doesn't lie with the speakers, so hence, new post. Sorry it's so long...
I've had my HD2 a week now and have noticed the same problem as some others here (it's the crackling during calls, it's driving me nuts, even on the lowest volume setting). But something about the "quality" of the distortion got me thinking (ie it didn't sound quite like what I would expect from a speaker taken beyond its capabilities).
I therefore tried a few different things to try and see where the problem was:
First I needed to identify if this was source related, therefore I tried playing different things through the earpiece. I downloaded audioroute from xda (I forget where) and tried routing all sorts of things through the earpiece. I tried music, skype, video and normal voice calls and the only one that caused crackling appeared to be the normal voice calls. I made sure my sources were loud enough to rival the loud calls, but no matter how hard I tried, it was only the calls that caused crackling (at least the type that was p****** me off)!
Next I tried to see if it mattered which output I routed the sound through. I tried the earpiece, the back speaker and the headphone jack (with both the supplied headphones and some good quality Sennheisers). Again, I found that all sources, other than the normal voice calls, were fine. What surprised me though, was that the normal voice calls taken through the headphones crackled too (not just through the earpiece and back speaker).
Finally, I tried to determine the effect of volume on the crackling. To my surprise, I found that with my Sennheisers, the crackling did not appear to get worse with increasing volume. I chose the Sennheisers here because they could handle volumes way in excess of what the phone could produce.
These tests lead me to conclude that the audio path including the amplifier and speakers in the phone, may not be to blame. I also believe the problem is voice call specific. My understanding of what happens to a normal voice signal is somewhat limited, but here's what I think. I reckon the digital signal processing in the decoder for the phone signal may be to blame, as it has to pass through this BEFORE moving through the rest of the audio path (the volume independence was the clincher). This does provide some hope of a fix though, since the decoder is probably in software so can be modified. I'm thinking radio ROM here though, so not something we can hope to mod ourselves.
Anyway, sorry for the long post, if you're still with me, what do you think? Am I talking a load of bull. Can any of you replicate what I've found?

Interesting post, I have the same issue with my HD 2, definitely gone backwards from my previous phone which was an N95, I'm always adjusting the volume to reduce the distorted crackle when talking to people, the speaker phone is borderline crap as well, at least with the N95 you can actually hear a little bass.

when you say crackling do you mean like the person talkin on the other line says your voice gets messed up ? because this has been a problem with my hd2 since i baught it...about 1 month ago and im running 1.66 latest official WWE rom....

I had this problem with my first HD2 and also with two replacements phones from my provider T-Mobile in the UK. These phones were running ROM 1.43.
I have found the problem is completely fixed (on the same handset), by updating to the new 1.66 ROM.
I didnt really understand how to flash my phone with a new ROM despite reading a few posts. However, after following the thread (The Complete HSPL Video Guide - 621930 - in the HD2 ROM Development forum), I realised it was very easy, and had successfully flashed to the new ROM within an hour.

I have had and still have this problem. I havecontacted HTC, flashed different ROMs, and have had a replacement but the problem still persists. I am learning to live with it as the good out weigh the bad.

Thanks for all who have replied so far. I like the phone too and don't intend to change to any other, but may consider sending it back for repair. I also have a rattle (not the volume switch though, this is coming from near the rear speaker, this definitely doesn't seem right). I run the 1.66 WWE official ROM and it hasn't fixed the problem for me when I moved from 1.48 which it shipped with.

Sound quality in ear speaker

Hello,
I'm running a X10i since 2 days. I must say that I'm quite happy with it but I have difficulties with the sound of the ear speaker : as the volume is quite low, I have to increase the volume and when I increase the volume higher than 3/4 to full I hear a lot of cracking and popping.
Do you have the same problem ?
BR

On my phone to sound is quite good. I have to volume at max, and dont have any bad sounds, or unwanted noices.

is this while using the bluetooth headset?

Ive not tested it with the bluetooth set yet...
I seldom use that...
So, I think the sound in the phone itself is great.

How's the ringer volume, because I've heard random reports of it being pretty low.

Unfortunately, it is kind of low....
And i noticed when something blocks the speaker, like having it in the pocket, it becomes even lower...
And if in a somewhat noicy area.. Forget about hearing it..

this is currently one of my main gripes with the X10. The earpiece volume on my unit (firmware 1.6) is extremely low. At highest volume I get cracking and popping. If there is even a little background noise it becomes almost impossible to hear through the earpiece. It's getting to the point where the phone is almost unusable in many situations. Also the speaker volume is quite low as well. Miss many calls and notifications even at full volume.

I have just used the BT headset thus far. and the sound quality is good up until I attach them to the speakers.. Then they make a ****t up sound when I change song, or when it is no sound on at all. This does not happen when I connect them directly to the phone.

I’m having problems with the in-call volume on my X10I.
I called orange uk and was told that there have been many similar complaints with this handset on their network.
I was told them that it may be the deal breaker for me and told them i wished to return the handset.
The rep said that the reason the call volume was low was because i was using my old sim and not the one that was shipped with the upgrade.
Apparently there a certain profiles assigned to each sim for each respective handset???
The rep was confident that this would resolve my in call volume issues.
Anyone else aware of this?

Personally I have no problem with the soundquality. My problem is just low volume in the earpiece. Hopefully this can be turned up in updates or custom ROMs.

Earpiece volume is my main issue. However I am being told that it is down to my sim and not a software issue on the X10.
That doesn't sound right to me (excuse the pun) especailly as so many others are having this same fault.
That's irony for you, it works really well at everything else just not as a phone!

Baggyb said:
Earpiece volume is my main issue. However I am being told that it is down to my sim and not a software issue on the X10.
That doesn't sound right to me (excuse the pun) especailly as so many others are having this same fault.
That's irony for you, it works really well at everything else just not as a phone!
Click to expand...
Click to collapse
Hahaha, yeah well... I can't really say if that's true. I'm gonna try and get a new SIM since mine is like... Two-three years old. But I doubt that the SIM is causing problems like this.

I did get a new SIM with my upgrade, but as i didn't want to be without a phone for Two hrs whilst my services transferred to the new SIM, i just popped in my old one.
I will pop my new one in tonight and post my results.
I'm not confident though.

is it normal to hear own echo during a call?

That depends.. Is the person you are calling in the same room?
I've heard the odd few people mention this but I can't say that i've experienced this.
The volumes that low i probably wouldn't hear it anyway

Am on .16 and the volume/quality is ok if a little quiet, am mostly still getting used to switching back to pda phones from a candy bar phone, they are very different on your ear!

Now i'm on 1.0.14 and i thought upgrading to 1.0.16 may fix my issues but that update is not available for me (Orange UK).

Baggyb said:
Now i'm on 1.0.14 and i thought upgrading to 1.0.16 may fix my issues but that update is not available for me (Orange UK).
Click to expand...
Click to collapse
I think SE said that the .16 update was for certain carriers and not for the phone itself. And since SE refuses to release change logs we'll probably never know.

Okay so I just changed my SIM card with the brand new one that comes with it, and there's no change in volume... Talking to the tech guy he claims that on some phones it actually did make a difference. Hard to say what they're told to say and what actually happens though.

Thats weird, im getting my X10 on tuesday, and I currently have a desire, and the sound volume in the earpiece isnt that high, and also the ring volume isnt that high, I was hoping for better from the X10 ;-(