BT Sync not working any more - MDA II, XDA II, 2060 General

All of a sudden my MDA II just stopped syncing via BT Everything was fine and yesterdey when I tried to sync it, it said: "Cannot start communication with the desktop computer. The communications port is not available. Another program may be using the port, or it may not be valid."
As far as I can see no other programs are active. Soft reset doesn't help. Apart from syncing, BT seems to work fine (for example, it sees other BT devices without problems). Do you guys have any ideas? I'd like to try some other options before making a hard reset.
Tnx...

kod mene isti problem do prije neki da je radilo sve i sada nece vise

Check the serial port profile on your bluetooth deskyop, see which com port it is allocating, then check that the desktop activesync is set to the same port. The other way is to remove the bonding on your xda and then rebond, that might work also. I also found that putting the usb lead in to the xda letting it sync that way also seems to help sometimes, the bluetooth seems to lose its way at times.

Yeah, I tried both things that You've suggested and it still doesn't work. I think I'll have to perform a hard reset and see if that helps. Anyway, tnx for your reply.

Related

qtek 2020 not syncing with pc

hi,
no matter what i try, my device doesnt synch with my desktop pc., it syncs with my laptop and other devices at office, but not my pc at home. my pc is running on win 98se. please suggest
thanks
mani
Do other USB devices work on your PC?
You might want to try a different usb port. sometimes just the usb being a bit loose can cause this.
i have changed my usb port itself, and my pen disk detects. and works,....its just my qtek that doesnt detect. everything seems ok...the status of the USB is ok, yet it doesnt detect.
whats surprising is that in the my computer panel, the "mobile device" icon appears. BUT DOESNT CONNECT!!!!!
Regards
Mani
i had this a few times in the past, but i don't remember how i solved it
Try reinstalling Activesync, i think the latest version is 3.7.1
http://www.microsoft.com/windowsmobile/downloads/activesync37.mspx
or maybe it's a firewall issue
and i also remember somebody solved issues like that by deleting the patnership but backing up the data my the pocket_pc my documents dir would prob be a good idear before deleting the pathership
i doubt its a firewall issue, since i have had to completely format my hard disc and reinstall from scratch.
i already have active sync 3.7.1 installed...
like i said, have tried everything.....
any sugfestions, anyone??
mani

Bluetooth and Activesync

Hi All, great forum this found out loads of info.
I have a real problem.
My connector on the Handset has broke so not able to sync with laptop.
Brought bluetooth dongle se up as instructions on the forum site.
But it does not work.
When i try to sync with activesync on PDA it comes up with.
Cannot start communications with the desktop computer. The communitations port is not available,Another program may be using the port or it may not be valid.
Any ideas please.
in activesync on the PC have you selected the correct serial port that your bluetooth is acting as
I have the same probs.
Using qtek 2020 ROM 1.72WEW ,Active Sync 3.8,Win2000SP3.
I entered at the BluetoothStick and at the ActiveSync Screen the port COM5.
Sorry,
now I'm not anymore a guest...
Anonymous said:
I have the same probs.
Using qtek 2020 ROM 1.72WEW ,Active Sync 3.8,Win2000SP3.
I entered at the BluetoothStick and at the ActiveSync Screen the port COM5.
Click to expand...
Click to collapse
Hi.
I spent hours and hours trying to sep up Activesync and I found these and sorted it:
Bluetooth Drivers:
First I removed the old Bluetooth drivers as they are not needed.
http://www.geekzone.co.nz/content.asp?ContentId=3163
Com ports:
Then I reset the com ports.
http://help.lockergnome.com/index.php?showtopic=26563
Regards,
Ian Watson
I found this a little tricky, but I did it like this (using SP2 BT drivers on XP):
1.Start off with the phone and computer unpaired
2.Open the bluetooth menu (double click on the bluetooth icon in the system tray).
3.Select the comm ports tab and click to add a new INCOMING port. - This port got assigned to something stupid like comm 36.
4.Open device manager, and select the comm port that has just been made.
5. Go to properties->port settings->advanced and change it to a lower end port you know isn't in use. I selected 3.
6. Reboot the computer (not sure if this was really needed)
7. On the phone go to start->settings->system-bluetooth settings and make sure the in and outgoing ports are selected (again not sure if thats essential, but I have it on and it works for me). Then press start.
8. Bond with your computer. There isnt anything that tells you if this has worked or not (which is very frustrating), so you just gotta click ok and test it.
9. In activesync go into the connections bit and tell it to list on the comm that you set in step 3. To get to this bit you have to have synced your phone through usb or something first.
10. on the phone go to activesync->tools->connect via bluetooth (remember to turn bluetooth on first). If everything has gone to plan then it should connect fine.
I did this a few times until suddenly it worked. I'm not sure what I did the time that it did work, but it was something, so I would suggest trying slightly different things each time, but I'm pretty sure it was that way.
The whole process of setting up activesync over bluetooth is really tedious imo, and could be greatly improved in many many ways.
Good luck and let me know if this works.
Tim
when i try to bond with my computer...why is it asking for a PIN CODE? im trying to connect my imate to the computer so i can sync thru bluetooth and possibly use the internet when i'm around the house. Can someone please help me?
i tried the search engine, but its no help for me.
of course it will ask for a pincode in both directions.. meaning your phone and PC.. but this for the first time connection only... so what you want to do is to set each other as an authorized counterpart of the other so that you will not have any confirmations again
ok...sorry for these noobie question...i have finaly established a connection with my PC.
is it possible for me to use the internet from my computer on my PDA thru BT? for example, i want to use AIM *AOL* instant message, but im not sure if there is an internet connection on my PDA thru bluetooth. How would i tell if there is a connection? if not, how do i connect? please help? thanks again in advance
If you go into activesync and under options-->rules at the bottom there is the option to share your net connection with the synced device (called pass-through). My XDA II pops up a message when its making a gprs connection.
Hi @ all,
I did not tested it again because I now have a synccable.
This works fine.
Thanks a lot for your great support!
I installed Mobile Navigon4 (Update4.2). Because of the fact that my audiospeaker is not working (Audio about Headset & BT-Headset works fine/speaker is not defect)here is my question:
Can I use the PPC in my car for navigation ?I want to use the BT-Headset for the navigation audio output.Does it work?

ARRGH! - Constant Probs with ActiveSync

I love my everything about my MDA - However, MS ActiveSync is absolutely terrible to work with and with a mind of its own.
When I first start my PC, ActiveSync works flawlessly. I am able to update and sync my contacts and install programs with no hassle.
However, as the day goes on, it becomes increasingly moody. When I plug in the MDA, there is no indication of it connecting. No swirly green circle etc.. Control Panel does not even indicate that something is connected.
When I plug into the next USB port, there is a "Unknown Device" error. ActiveSync again doesn't activate. I've restarted the comp as well as soft-resetting the MDA but to no avail. I was advised to uninstall all the USB drivers but still no result.
Whats strange though is that the very next day, it works all fine again in the morning and the daily dismal continues! :roll: :x
Anybody else facing these problems? I've got ActiveSync 3.8 but also had the same problems with previous AS's. In fact, I've also tried different computers but to no avail!
Do you guys happen to know of an alternative? This spawn of Microsoft is driving me crazy!!
have you tried a differnt usb cable? and does your case effect how far the plug goes when you connect your Magician (assuming your using a case)? just seems like it might not be connecting properly all the time. I had issues similar to yours when i purchased a new sync cable, it had slightly shorter data pins where it connected to my Jam which were not contacting. so it would power up and windows would detect but it would give the same errors.
SpeedN
thanks for the reply mate.
Its strange as I had another miniUSB cable but the problem was still there last time I tried. Very strange - I just hope MS could iron out these problems - I've heard that they are trying to use AS to contest with BlackBerry.
hmmm...it looks like there may be a possible solution to all this. I've researched a bit and apparently ActiveSync only works at the USB port originally used to connect the phone hence why it wasn't recognized by the other port.
But my one wasn't working with either port anyway!
Another suggestion was to hard reset the Pocket PC as this is apparently a common problem. And guess what? it worked!
This suggest there being a problem with the actual PocketPC settings itself - more specifically the ActiveSync settings. As doing a Hard-Reset is quite an inconvenient thing to do, is there anyway to delete/reset the ActiveSync settings without hard resetting?
Thanks again and I hope this is of help to anyone
i had a problem with activesync as well. i was traveling so in that time i had synched my jam with maybe 4 different pc's with activesync, all on guest partnership except my laptop. so when got back it had all these problems with my desktop. for example when i explored my device through activesync and tried to copy something to the computer it would show the copy dialog box but then nothing would be on my pc. i just reformatted my har drive for other reasons and now it works fine.. so i guess reformatting and reinstalling xp works. i did a hard reset on my jam and that didnt do anything.
From time to time Activesync will lock itself up. So go to task manager and shut it down - it's 2 apps, something like wcecomm.exe and something else; there's a number of apps freeware that will do this for you- i'm at work so can't help you more with the filename.
Then restart activesync and reconnect as normal.
Sometimes it does bugger up, but I've only had to reinstall windows once with an SPV.
V

Activesync problem: "Getting Started Disc"

Hi!
I'm new to Universal, but I'm getting along with most of the features.
The only problem is: I cannot sync using WM6.
The problem:
I plug the USB in, the PDA connects, Activesync (on PC) starts and setting up itself... and stuck! When I check the AS on my Universal, it says:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC:"
And then something about Exchange Sync.
The connection is OK, the device gets IP, and so on.
I installed the original (4.1) AS, but (no surprise) it cannot sync with WM6.
Must I revert to WM5? I don't want to...
Anyone any sollution?
Install Version 4.5 of ActiveSync! Only this one is able to sync with WM6!
Look here!
Sorry, I didn't emphasize that I have AS 4.5 installed.
This way goes the message like I wrote.
So thank you for your reply, but sadly, this is not the sollution.
(I installed/uninstalled AS several times in the last two days... But for WM6 4.1 isn't good, for 4.5 it says use the GS Disc... The only way out (as I think) is to go back to WM5 to use 4.1... But that way I will miss some new stuff from Crossbow.)
Almost solved
Hope somebody still reading or finding this topic.
What I discovered that the error message mentioned was not because of the wrong ActiveSync version. It was because the AS on the PDA cannot communicate with the AS on PC. I explain. I flashed WM5 back and installed AS 4.1, but the error message was still there. But the text went like "install ActiveSync on PC..." So it connects, gets IP, but cannot see that AS is installed. And the sollution?
Bluetooth sync
Yeah, AS over BT works. Connects, syncs without problem. I think I'll have to stick to that option.
Why doesn't it work over USB?
Switched the cable -> still no luck. Tried WM5torage with USB -> it works!
So it looks like it's a software problem, just a rare case (?). I'll work with the troubleshooter later, until than: BT.
Good day to all.
homa said:
Hope somebody still reading or finding this topic.
What I discovered that the error message mentioned was not because of the wrong ActiveSync version. It was because the AS on the PDA cannot communicate with the AS on PC. I explain. I flashed WM5 back and installed AS 4.1, but the error message was still there. But the text went like "install ActiveSync on PC..." So it connects, gets IP, but cannot see that AS is installed. And the sollution?
Bluetooth sync
Yeah, AS over BT works. Connects, syncs without problem. I think I'll have to stick to that option.
Why doesn't it work over USB?
Switched the cable -> still no luck. Tried WM5torage with USB -> it works!
So it looks like it's a software problem, just a rare case (?). I'll work with the troubleshooter later, until than: BT.
Good day to all.
Click to expand...
Click to collapse
in your first post you said you cannot sync at all using wm6... and then in the next post you said you can sync using bluetooth... seems like you already found the solution to your problem... use BT...
just a thought though... if BT sync is really working and usb is not.... then there's a problem with your cord... otherwise, its the software.... its either activesync version... or a firewall is blocking a port that prevents the sync during usb connection
Thanks for reply.
I tried swithing the cable (so use another miniUSB) but that's not a problem. And WM5torage works, so...
Firewall could be wrong, but I don't have problems with other PDAs, so I think it is other software...
Anyway, yes, the sollution for me is BT. I use it since than, but until I realised that only USB is not working... I spent days with this, just because before the first succesful sync, AS only tells you: "use the AS from the CD..."
It should say: "Connected, but cannot sync. The problem COULD BE wrong AS version..."
So yeah, BT rox...

Using activesync without a cradle

Hello
I'm looking for some help and advice with a problem I have with an i-mate xda2 and trying to communicate with my desktop using windows xp. Like many other owners of the xda2 the bottom connector has become completely disconnected and as a result I have been trying to set up using Activesync over Biuetooth. I have followed various tutorials on how to make this connection without sucess. I recently did a hard reset on the xda2(WM2005) and now find I do not have the options for setting up Bluetooth that I had before the hard reset-for example I cannot select serial port option-I just have the hands-free option! It may be that I need to use the cradle/USB connection before I can set up activesync over Bluetooth.
Note -the desktop and xda2 recognise each other but not using activesync.
Any comments/advice would be appreciated.
Regards
lent
http://www.microsoft.com/windowsmobile/help/pocketpc/activesync.mspx
That link might help you.
However, I thought they had disabled wireless access completely with Activesync as a security measure?
Anyway, someone can correct me if I am wrong. I have never done it over bluetooth personally.
Hope this helps.
Thanks for your reply but I'm afraid it did not help. I think my problem stems from the fact that I did a hard reset after the usb cable socket on my PPC broke off and this is stopping me getting the correct Bluetooth settings.
Regards
lent

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