Hello
I'm looking for some help and advice with a problem I have with an i-mate xda2 and trying to communicate with my desktop using windows xp. Like many other owners of the xda2 the bottom connector has become completely disconnected and as a result I have been trying to set up using Activesync over Biuetooth. I have followed various tutorials on how to make this connection without sucess. I recently did a hard reset on the xda2(WM2005) and now find I do not have the options for setting up Bluetooth that I had before the hard reset-for example I cannot select serial port option-I just have the hands-free option! It may be that I need to use the cradle/USB connection before I can set up activesync over Bluetooth.
Note -the desktop and xda2 recognise each other but not using activesync.
Any comments/advice would be appreciated.
Regards
lent
http://www.microsoft.com/windowsmobile/help/pocketpc/activesync.mspx
That link might help you.
However, I thought they had disabled wireless access completely with Activesync as a security measure?
Anyway, someone can correct me if I am wrong. I have never done it over bluetooth personally.
Hope this helps.
Thanks for your reply but I'm afraid it did not help. I think my problem stems from the fact that I did a hard reset after the usb cable socket on my PPC broke off and this is stopping me getting the correct Bluetooth settings.
Regards
lent
Related
Hi All, great forum this found out loads of info.
I have a real problem.
My connector on the Handset has broke so not able to sync with laptop.
Brought bluetooth dongle se up as instructions on the forum site.
But it does not work.
When i try to sync with activesync on PDA it comes up with.
Cannot start communications with the desktop computer. The communitations port is not available,Another program may be using the port or it may not be valid.
Any ideas please.
in activesync on the PC have you selected the correct serial port that your bluetooth is acting as
I have the same probs.
Using qtek 2020 ROM 1.72WEW ,Active Sync 3.8,Win2000SP3.
I entered at the BluetoothStick and at the ActiveSync Screen the port COM5.
Sorry,
now I'm not anymore a guest...
Anonymous said:
I have the same probs.
Using qtek 2020 ROM 1.72WEW ,Active Sync 3.8,Win2000SP3.
I entered at the BluetoothStick and at the ActiveSync Screen the port COM5.
Click to expand...
Click to collapse
Hi.
I spent hours and hours trying to sep up Activesync and I found these and sorted it:
Bluetooth Drivers:
First I removed the old Bluetooth drivers as they are not needed.
http://www.geekzone.co.nz/content.asp?ContentId=3163
Com ports:
Then I reset the com ports.
http://help.lockergnome.com/index.php?showtopic=26563
Regards,
Ian Watson
I found this a little tricky, but I did it like this (using SP2 BT drivers on XP):
1.Start off with the phone and computer unpaired
2.Open the bluetooth menu (double click on the bluetooth icon in the system tray).
3.Select the comm ports tab and click to add a new INCOMING port. - This port got assigned to something stupid like comm 36.
4.Open device manager, and select the comm port that has just been made.
5. Go to properties->port settings->advanced and change it to a lower end port you know isn't in use. I selected 3.
6. Reboot the computer (not sure if this was really needed)
7. On the phone go to start->settings->system-bluetooth settings and make sure the in and outgoing ports are selected (again not sure if thats essential, but I have it on and it works for me). Then press start.
8. Bond with your computer. There isnt anything that tells you if this has worked or not (which is very frustrating), so you just gotta click ok and test it.
9. In activesync go into the connections bit and tell it to list on the comm that you set in step 3. To get to this bit you have to have synced your phone through usb or something first.
10. on the phone go to activesync->tools->connect via bluetooth (remember to turn bluetooth on first). If everything has gone to plan then it should connect fine.
I did this a few times until suddenly it worked. I'm not sure what I did the time that it did work, but it was something, so I would suggest trying slightly different things each time, but I'm pretty sure it was that way.
The whole process of setting up activesync over bluetooth is really tedious imo, and could be greatly improved in many many ways.
Good luck and let me know if this works.
Tim
when i try to bond with my computer...why is it asking for a PIN CODE? im trying to connect my imate to the computer so i can sync thru bluetooth and possibly use the internet when i'm around the house. Can someone please help me?
i tried the search engine, but its no help for me.
of course it will ask for a pincode in both directions.. meaning your phone and PC.. but this for the first time connection only... so what you want to do is to set each other as an authorized counterpart of the other so that you will not have any confirmations again
ok...sorry for these noobie question...i have finaly established a connection with my PC.
is it possible for me to use the internet from my computer on my PDA thru BT? for example, i want to use AIM *AOL* instant message, but im not sure if there is an internet connection on my PDA thru bluetooth. How would i tell if there is a connection? if not, how do i connect? please help? thanks again in advance
If you go into activesync and under options-->rules at the bottom there is the option to share your net connection with the synced device (called pass-through). My XDA II pops up a message when its making a gprs connection.
Hi @ all,
I did not tested it again because I now have a synccable.
This works fine.
Thanks a lot for your great support!
I installed Mobile Navigon4 (Update4.2). Because of the fact that my audiospeaker is not working (Audio about Headset & BT-Headset works fine/speaker is not defect)here is my question:
Can I use the PPC in my car for navigation ?I want to use the BT-Headset for the navigation audio output.Does it work?
I love my everything about my MDA - However, MS ActiveSync is absolutely terrible to work with and with a mind of its own.
When I first start my PC, ActiveSync works flawlessly. I am able to update and sync my contacts and install programs with no hassle.
However, as the day goes on, it becomes increasingly moody. When I plug in the MDA, there is no indication of it connecting. No swirly green circle etc.. Control Panel does not even indicate that something is connected.
When I plug into the next USB port, there is a "Unknown Device" error. ActiveSync again doesn't activate. I've restarted the comp as well as soft-resetting the MDA but to no avail. I was advised to uninstall all the USB drivers but still no result.
Whats strange though is that the very next day, it works all fine again in the morning and the daily dismal continues! :roll: :x
Anybody else facing these problems? I've got ActiveSync 3.8 but also had the same problems with previous AS's. In fact, I've also tried different computers but to no avail!
Do you guys happen to know of an alternative? This spawn of Microsoft is driving me crazy!!
have you tried a differnt usb cable? and does your case effect how far the plug goes when you connect your Magician (assuming your using a case)? just seems like it might not be connecting properly all the time. I had issues similar to yours when i purchased a new sync cable, it had slightly shorter data pins where it connected to my Jam which were not contacting. so it would power up and windows would detect but it would give the same errors.
SpeedN
thanks for the reply mate.
Its strange as I had another miniUSB cable but the problem was still there last time I tried. Very strange - I just hope MS could iron out these problems - I've heard that they are trying to use AS to contest with BlackBerry.
hmmm...it looks like there may be a possible solution to all this. I've researched a bit and apparently ActiveSync only works at the USB port originally used to connect the phone hence why it wasn't recognized by the other port.
But my one wasn't working with either port anyway!
Another suggestion was to hard reset the Pocket PC as this is apparently a common problem. And guess what? it worked!
This suggest there being a problem with the actual PocketPC settings itself - more specifically the ActiveSync settings. As doing a Hard-Reset is quite an inconvenient thing to do, is there anyway to delete/reset the ActiveSync settings without hard resetting?
Thanks again and I hope this is of help to anyone
i had a problem with activesync as well. i was traveling so in that time i had synched my jam with maybe 4 different pc's with activesync, all on guest partnership except my laptop. so when got back it had all these problems with my desktop. for example when i explored my device through activesync and tried to copy something to the computer it would show the copy dialog box but then nothing would be on my pc. i just reformatted my har drive for other reasons and now it works fine.. so i guess reformatting and reinstalling xp works. i did a hard reset on my jam and that didnt do anything.
From time to time Activesync will lock itself up. So go to task manager and shut it down - it's 2 apps, something like wcecomm.exe and something else; there's a number of apps freeware that will do this for you- i'm at work so can't help you more with the filename.
Then restart activesync and reconnect as normal.
Sometimes it does bugger up, but I've only had to reinstall windows once with an SPV.
V
Hi all,
I have a toshiba portege r200 and I'm simply not able to set up activesync to work through bluetooth. The darn computer only sees my phone as a modem.
I have no clue how to do this.
I really cant' see why this has to be so hard. Both units are running stupid microsoft software. Whey the can't microsoft think that people migh want to connect their ppc's to their laptops via bt and just make it work easily?
Please, someone help.
thanks
Try deleting the pairing on your pc and the Universal. Then initiate from the Universal. It Should give you an option for ActiveSync. Also check in ActiveSync on your PC that you have set up connection settings to allow connections to Com4 (maybe another Com part in your case.)
Hi Guys,
New to the ppc scene, so please be gentle!
I've had a search through the forum, and can't find the answer to my problem, so please help me, if you can.
I have just been given an imate jam by my dad, his old work phone. It hasn't been used for approximately 6 months, so I had to charge the battery (and back up battery) to get it up and running.
Now I've got it charged up and switched on I've encountered a problem:
When I connect my Jam to my PC (XP Pro) it lights up the charge LED but then nothing, no installing drivers or anything. When I start activesync it doesn't see the Jam, when I go to device manager on my pc it's not there.
The Jam has also reset itself a few times, so I was thinking I should upgrade/reflash the software - but I can't do that when the PC doesn;t see the Jam.
Have I missed something, done something stupid or is the Jam knackered? Any help would me muchos appreciated
Many thanks in advance.
My device is an imate jam, details below:
ROM Version: 1.03.00 WWE
ROM Date: 11/01/04
Radio Version: 1.01.00
Protocol Version: 1337.38
Ext ROM Version: 1.03.163 WWE
Not sure if this helps anyone help me with my problem, but thought the more information the better!
Thanks in advance for you help
Check your connection settings in ActiveSync.
Ok, I've just tried the settings you suggested, though for some reason I can only select COM4?? I'm using activesync version 4.1.4841.0
When I try and connect I get the error shown in the attached image
Although some have had luck with AS4.x, others as well as myself have experienced that it doesn't work very well with the Magician. Use AS3.8 and it works flawlessly.
ok, I've changed to activesync v3.8 and still no joy - it just goes in circles looking for the device on COM4
I'm showing:
COM1 Not Installed
COM2 Not Installed
COM4 Available
Infrared Port Not Installed
USB USB is Available
This is driving me crazy!!
Normally when the magician is plugged in to the usb port, windows should recognize this and go through the usual driver installation procedure. If not disconnect the magician, switch off all settings in AS and reboot your PC. After the PC has booted and you logged-in, connect the magician to a different usb port. If the windows plug+play install routine does not appear, go to control panel and add the device manually. Once the device is added, then put back your settings in AS.
ok, 2 reboots later!!
when I connect it (on a different port) all that happens is the LED goes Orange to indicate that its charging - no drivers are installed.
When I go to Add Hardware it can't find the Jam (tried changing the port) and if I go to device manager its not there (not even with a ! Warning next to it).
I'm now trying to add it from a list, but I can't find imate or HTC in the list of manufacturers.
I'm totally stumped, this is insane!
Any more ideas?
Try hard resetting the magician then check AS settings in the magician also.
I've done a hard reset and rebooted my pc again, still nothing, even when I try and add it manually.
I've even tried connecting in bootloader mode, but that won't work either!
Could it be a hardware fault? Or more likely a software thing?
Not being recognised
Hi
I had the same problem today, it turned out to be a faulty cable(brand new spare). I used a different cable and all is good.
:wink:
I've now tried 3 different cables, 2 latops and a desktop PC and am having the same problem no matter what - I reckon my Jam's screwed up somehow!
Take a look on the connector, try to clean it(with alcohol preferably and with battery out of jam). You have to have AS installed before you connect the jam to pc for the first time, otherwise it will cause problems. Did you try BT connection to active sync? Did it work? Did your dad experience these problems too?
Ok, there's definately a problem with my device.
I can pair it up via BT and transfer files etc, but as soon as I connect with Activesync I get the same error message as I posted earlier in this thread.
I've tried cleaning the mini-usb port (battery out) with alcohol, still no joy.
Spoke to my dad, says he never used activesync, just used it as a phone and a sat nav, nothing more.........
Starting to get really wound up by this now. Unless anyone has any other ideas (dropping it from a great height??!!) I think I'm gonna have to send it to a repair centre for them to have a look at it
i had an intermittent problem like this wherw windows would say a USB device connected to the system was malfunctioning etc..
It cleared up after a while donno why... when uve connected the JAM, wiggle the connector around a bit and see if anything happens....
The message you get is not necesarilly caused by faulty device, I got that message many times before I was able to properly configure my active sync over BT.
the cable supplied with imate jam looks like a normal mini usb cable but its not.
its different then the mini usb cable. You cant use a mini usb cable (from ur camera,card reader etc.) with your imate jam.
Once I used my camera mini usb cable with imate jam and i got the same error which omhaigh is having. Netither Windows recognize my imate jam nor activesync. I plugged in my imate jam cable and it was all good again.
In short, you need cable supplied with imate jam to connect it with pc.
The Magician's USB cable is a standard one. I've been using various USB cables on my laptop. home desktop, and office PC without any problems.
yeah, it is completley standard, ive used 5 different cables and all work,
I've now tried a whole host of PC's and Laptops at work, using several mini usb cable and bluetooth (both built in and dongle on different machines) following the advice above and in the BT active sync thread.
No matter what I do (including cleaning the ports with alcohol etc) I get no joy what so ever, and always end up with the same result!!
I've read that connecting the device to a pc before installing activesync can cause problems.......I'm starting to think that perhaps my dad's done that and either can't remember or is too embarrassed to admit it! Is there a fix if this is what has happened?
I'm guessing its gonna have to go to a repair centre
Hello, and thanks in adance for any help
My Magician (ROM 1.13) is no longer recognised by my PC when I connect it via USB.
The device charges, but It does not connect to sync.
PPC Activesync doe have an error rmessage;
"Verify your dialup or proxy settings"
• I have tried all the suggestions from MS Troubleshooting
• I have tried all the suggestions on this and other forums.
• I have tried disabling Firewall (Kerio)
• I have tried with upgrade to Activesync 4.5 (was previously trying with 3.8)
Coincidence? The PPC failed to connect after I installed SonicStage, and plugged in a friends MD player into the same USB cable.
?? I would have liked to try rolling back USB drivers - though not entirely sure which ones - MS Device Manager not very helpful in describing what USB controllers are actually for (i.e. USB Composite Device?) ... however
• I tried restoring PC to an earlier state via Ghost (to a point I know the connection worked) but still no joy.
So I am now conerned it may be a problem with the connection manager on the Magician itself.
I don't want to hard reset just yet because I need to sync (an have little faith/experience with xBackup - which just took close to 1 hour)
Any help/pointers most appreciated
===========================
I've been using the Magician for 1.5 years, pretty successfully - consider myself fairly adept in IT, though not a hardcore coder.
But his has me stumped.
argh double post
yup i had this happen a few times, totally ticked me off.
try deleting your activesync profile and re-syncing, backup ur contacts etc first in outlook on the pc side just to make sure you dont over sync something.
other than that id say a hard reset is on the cards
double post
I always try due-diligence in researching answers before posting for help.
UPDATE
I didn't mention the specifics of my trials, but I had tried deleting the partnership in Activesync, but the problem is that my Magician just doesn't connect.
I did a hard reset, and Ghosted my PC back, but even in this "virgin" setup the Magician doesn't connect.
Am pleased that xBackup did work completely - restored everything including installed apps and settings. Small comfort.
Am now convinced that the problem is with the mini-USB port on my Magician.
Will be sending it back under 2Year warranty.