Database Users

FAXING problem

OK, I have the new KSE True fax its on my XDAII,
(rom 1.72.00wwe, date 03/15/04, radio 1.17.00, protocol 1337.28, ext rom 1.72.181)
I have spoken to the software company, KSE TrueFax, they say its an o2 fault, (latest version supplied for O2 XDA and alike) and O2 say speak to the software company.
The fax when used switches off the mobile then initiates the modem then dials, then says no carrier detected? and switches off.
Yes I have fax enabled, Yes I have a fax number, I also have a Data number which all worked at the touch of a button on my 9210i and still does.
Can anyone help me, my hair is slowly disappearing in lumps!
Cheers
Trevor

Fax
my fax workes fine, Im currently in Amsterdam on there network and all is good

Faxing problem
:evil:
Well thanks Mario, its nice to know your fax is working fine!
Trev :shock:

Are there any com port settings that need to be changed

Hey
I have exactly the same problem as you and I started asking about it in another thread on here. However it died when the agreed solution was to ensure that fax was enabled on my service by calling up O2. I havent done this yet because im in the process of switching to Orange.
On the other hand you have definitely done this step already since you have a fax/data number and I assume this number is entered in TrueFax settings. Despite this, you still get the same error message as I do which is puzzling and worrying since some people kindly mention they have no problems!
The TrueFax website isnt much help either saying that "no carrier detected" is a very general message that could mean a lot of things, some listed can easily be elminated. One interesting point is how you enter the number to send the fax? Do you just enter 012345678901 or +4412345678901 or +++4412345678901. The help pages seem to indicate that the ++ or +++ and country code is something to check. I had a mess about with different combinations and it didnt work for me, however I probably dont have fax enabled on my service, which ill try to fix when im on Orange, hehe.
Please could anyone find the cause/solution to this problem or offer any fuurther suggestions?
Ash

Faxing problem
Well, after much emailing to KSE, some of the problem is solved.
1, the software switches of the mobile because...........that's the way its designed as its not integrated into the hardware like theNokia 9210i.
This problem will remain untill Mr Gates (Microsoft) allows software houses to fully integrate his and their software into PDA's.
well that's what they tell me anyway.
2, no carrier detected...............several reasons given for this.
a, no fax number
b, no fax number assigned to sim
c, no fax number activated by service provider
d, no data number
e, no data number assigned to sim
f, no data number activated by service provider
Notice that also the latest version of Truefax must have the latest ROM and Extended Rom KSE say.
I have all of this and still nowt!
Returning to Nokia is getting closer....
TREV

Faxing Problem
OK, OK
It now appears the latest software from KSE does not work on XDAII with the latest ROM versions it only works on the XDAIIs.
Does anyone out there have a working program on an XDAII with latest ROM version and of course Ext ROM?
Are you or have you had problems running latest KSE Fax software?
What software are you running does it work ?
Does anyone have an older working copy of KSE Truefax for XDAII ?
Can anyone send me a copy which works ?
[email protected]
Cheers
TJ

Fax
I am runnig an XDAII with the latest ROM and the extra bundle that I picked up from this Site.
When dialing a fax number I include + and the area code and thats it !
I made no changes to the units settings bar a soft reset

Re: Faxing Problem
ukmctc said:
OK, OK
Does anyone have an older working copy of KSE Truefax for XDAII ?
Can anyone send me a copy which works ?
TJ
Click to expand...
Click to collapse
KSE True Fax 2.06 :?: :?:
http://forum.xda-developers.com/viewtopic.php?t=11739

I had the version listed above working on my XDAII before latest ROM upgrade.
After latest upgrade with latest version, it worked straight away after hard reset. Haven't changed any settings at all.
Got it on my MDAIII as well and works fine on that too.

Well the sagacontinues.
NO I don't have a working fax and have tried 2.06 too, the only thing that happened was the first fax it tried to send it asked for the first time what modem I would be using, then did the usual...................NO CARRIER DETECTED!
Yep I have been onto o2 and the usual YES its all on!
I have discovered though O2 have a massive problem at the mo, going back some 6 weeks, their system has packed up and things are not going well with the new installed system.........people are being billed for calls not made! and some are not being billed at all, so those of you on o2 keep an eye on bills etc;
Ah well, suppose its back to my faxing problem....thinking of changing to Vodaphone network.

Fixed It!
Hey
Well I must reccommend to ukmctc to do it and make the switch. I have just changed from O2 to Orange and not only does everything such as GPRS, WAP, MMS all work as before (I had to input new settings), faxing now works without a problem.
On O2 I simply could not get faxing to work and always got 'no carrier detected'. It made me wonder if the people saying it work ed for them were real or not.... :lol: :lol: :lol:
One thing I have ensured I do, and I dont know if it makes a difference is to prefix all numbers in TrueFax with +44 and omit the first 0, including the space where you input your own fax number. This means correcting the provided number when you're using the built-in contacts list to select a number too.
Good luck to everyone thats still having problems, maybe switching network is the solution! :idea: If anyone wants to grill me about the settings I use, please ask away. I am using KSE TrueFax 2.08 as supplied in O2's appsuite.
Ash

Faxing Problem resolved!
8)
Yes resolved it was easy to do!, you won't believe how easy......
Put my sim back into my Nokia 9210i and it works perfectly, I can now send receive faxes while receiving or making a voice call or surfing the net.
I'm so happy I could..sit!
Looks like the new toy isn't as good as the old one.

softbank email address

Hi Friends,
regards to all and happy new jear.
Somebody of yours know the email address of softbank assistance?
I have a crazy problem with the pda SB X01HT
The device find and connect it by wifi to the router network, but ... in the connections panel there is not any possibility to use the wireless network.
I think that I lost or cancel the driver that manage the connection or that in the register there is a wrong instruction.
My big problem is that I bought the pda in thailand 1 month ago , in the box was only instructions and sw in jap language that I don't know, I was happy of my purchase, some days after I was in Vietnam, by wifi and skype I was online with my family easily 1 hour each day.
Now if I don't find the solution I have to wait my next trip to thailand in march to solve with tech service my problem.
I hope to find by any, the email address of softbank to ask them how solve my problem now
Or may be that somebody have the original SB register list that I can use to check if all it is right?
thanks for reply
Black Eagle

BLACK EAGLE said:
Hi Friends,
regards to all and happy new jear.
Somebody of yours know the email address of softbank assistance?
I have a crazy problem with the pda SB X01HT
The device find and connect it by wifi to the router network, but ... in the connections panel there is not any possibility to use the wireless network.
I think that I lost or cancel the driver that manage the connection or that in the register there is a wrong instruction.
My big problem is that I bought the pda in thailand 1 month ago , in the box was only instructions and sw in jap language that I don't know, I was happy of my purchase, some days after I was in Vietnam, by wifi and skype I was online with my family easily 1 hour each day.
Now if I don't find the solution I have to wait my next trip to thailand in march to solve with tech service my problem.
I hope to find by any, the email address of softbank to ask them how solve my problem now
Or may be that somebody have the original SB register list that I can use to check if all it is right?
thanks for reply
Black Eagle
Click to expand...
Click to collapse
http://mb.softbank.jp/mb/en/support/
before you contact softbank, you should understand softbank does not export x01ht, does not sell unlocked phones or does not sell x01ht with english windows mobile 5.0. they only sell x01ht with a mobile phone contract.
if your device is unlocked or has english windows mobile 5.0 or you do not have a contract with softbank, it was sold either as an invalid second hand or as a result of fraud.
if you told softbank that you got your device in thailand, it was unlocked or had english windows, i am 100% positive they would not help you. also, softbank warranty is good only in japan. *hint hint*
you should talk with the person from who you bought your device...
hard reset first to check if it's really broken.
by the way, it's hard to understand what is really a problem with your wifi setting... wifi connection is not in connections but in WiFi (Wiress LAN?) in my control panel...

Hi qtotter,
the problem is like if my SB lost one part of sw instructions or the dedicate sw that advise the main sw the presence of wireless network.
Crazy is that I had make the hard reset because the browser ie was work just with umts/gprs when skype was working perfectly by using of wifi - after the hard reset even skype stop to work.
may be that you can help me? to send me the register list to check?
If it is like you show me, I am not really unfortunate in my next trip to thailand surely I want money back or changes to another device ...

BLACK EAGLE said:
Hi qtotter,
the problem is like if my SB lost one part of sw instructions or the dedicate sw that advise the main sw the presence of wireless network.
Crazy is that I had make the hard reset because the browser ie was work just with umts/gprs when skype was working perfectly by using of wifi - after the hard reset even skype stop to work.
may be that you can help me? to send me the register list to check?
If it is like you show me, I am not really unfortunate in my next trip to thailand surely I want money back or changes to another device ...
Click to expand...
Click to collapse
hi b eagle,
i did not mean hardreset by pushing the reset button. please read here;
http://wiki.xda-developers.com/index.php?pagename=Hermes_For_Beginners#hardreset
(remember you will loose all data by hardreset!!)
i wanna help you, but i don't understand what you are really looking for... what do you mean by "the register list to check"? registry? if so, which key of the registry do you need?

WIFI connected but ...
Hi qtotter,
with the link that you sent me I find the reply to some questions:
My ppc is branded SB but inside there is the tytn english sw, the extended ROM contain the: HTC TyTN 1.18.255.106 ExtROM WWE
I had hard reset but nothing change!
The NETWORK MANAGER show me that the tytn is CONNECT to wifi but in the CONNECTIONS always appear no any presence of WIRELESS SERVICES that I can use to browse my server , internet and/or skype
Really I don't unterstand what's happen!
with this now what you think about?
may be that there are corrupted files that avoid to install few commands?
Regards Freddie
PS: which are the other part of sw that are install from the device supplier but that are not include inside the rom place?

Dead WiFi - Solution for Hermes also for Wizard?

Hi guys,
ever since my provider changed the stock Chinese ROM to an English ROM my Wizard's WiFi is dead. Unfortunately the provider is not willing to help but refer me to HTC.
Anyway, it seems I am sharing this problem with a significant amount of Hermes users. Luckily for the Hermes users, Drummer presented a solution:
http://forum.xda-developers.com/showthread.php?t=322225
My question would be twofold:
1. any other Wizard user having same problem with a dead WiFi?
2. any chance to adapt the solution given for the Hermes to Wizard (and how)?
Basically I understand what needs to be done (i.e. to "repair" a corrupted MAC address), but how can I identify the right location of the MAC address in the Wizard?
Cheers!

Interesting ... so none of the current "active" Wizard users on this forum faces this problem except for me (... and 3 other colleagues of mine).

Hmmm....
I read that and it's above my skillset at the moment. I have the same problem but am not entirely sure it is due to this.
Mine will work sporadically for a while then quit.
Almost as if it's a hardware issue and if I take the battery away long enough, it will work for a while then quit.
But I'm baffled as well because when it works, it works well.

Ipaqkiller,
thanks for the reply. In my case I did not get the WIFI up and running at all ever.
It seems it is not worth the effort with the "repairing" of the MAC address if so few have this problem (my colleagues don't bother about the missing WIFI as they just use the WIZARD as a ordinary mobile).
Best shot is to convince HTC to restore the EEPROM data (as my provider rejects to help) ...

Any ideas?
I received a new HTC Touch from my Chinese carrier - guess what's the problem with it .... yes, also no WLAN feature, even the comm manager does not offer the button for WLAN ...
I learnt from a mobile shop that normally my Chinese carrier deactivates/ does not offer any mobile with WLAN ... so my problem seems not a bad ROM update corrupting the MAC address but rather a business model of my carrier .. don't know though whether it is based on software settings or that there is even a hardware component missing ...
(1) Can anyone confirm that they have same experience with their Chinese carrier de-activating the WLAN feature in the mobiles?
(2) How can I tell whether the WLAN module (hardware) is there (without phisically opening the Wizard) and could be re-activated via software?
(As said, I already uploaded the Wizard with different ROMs (incl. changes of IPL/SPL, radio rom etc.) but never got WLAN working ..

wlan prob
my wizard also is havin prob like this..
my wizard searches the wlan but didnt connect it..
it says connecting....then suddenly it stops...and gives error not available..what kind of problem is that..
plz tell me what should i do?

herald driving me crazy (gsm/gprs)

hi!
at the moment i have my third herald from o2 germany,also known as xda terra. all three have the same problem:
i use activesync and an exchange server to use push-email via gprs. but my herald decides to not let me communicate with the rest of the world. after the subway and switching the operator (o2/t-mobile d) (too) often it refuses to establish a gprs connection.
it tries, but fails... but best thing to come: it shows me full network coverage, but i can't call anybody, and anybody can call me. after a softrest, everything works again. gprs instantly, and even a normal phone call is possible.... (wohooo ) and that really annoys me, especially having a mobile phone, and nobody can call you even everything seems okay to you.
i already tried it with, and without installing the extended rom. - no change. first i thought it's probably some software i installed, but after the last hard reset i did not install anything. same problem. last idea of the o2 support was a new sim-card. but no change.
in my eyes it's a radio-rom problem, but o2 does not offer any updates, therefore there is no official way to test that. i would love to try out a custom rom and radio update, but because of warranty reasons i won't do that.
my radio-rom version is 02.85.90, does anybody know whether there are such problems with this version? OR, does anybody have any idea how to solve my problem? at the moment im really ******...
thanks in advance!

Strange Caller ID Problem

I have recently updated my T-Mobile Touch Plus to the official 6.1 Rom and since doing so have a funny problem when receiving a call, the callers number isnt displayed even when they are in my contacts.
The device doesnt seem capable of realizing that numbers that start +447 are the same as 07, one fix would be to update all my contacts phone numbers and remove the international dialing part but my SMS messaging would then not work as at present it displays the names correctly.
Has anyone got a fix for this?
Cheers
Kev

I've had this problem for a couple of weeks since T-Mob updated mine and I agree, it seems to be related to the international format of numbers.
I have emailed T-Mob customer services to see if they can do anything and if I hear anything back, I will post here.
In the meantime, I was thinking of having a poke around the registry
I'll keep you updated
Cheers,
Smiffy.

Problem Solved
a bit of googling today and I have found the solution it is due to a registry setting that (on my device) was trying to match 12 digits of the number, for the UK this needs to be changed to 10.
here is the link:
http://www.division6.co.uk/wp/2009/03/25/windows-mobile-6-caller-id-not-working/

Nice one - but I don't really want it fixing - I want T-Mobile to admit defeat and swap it for a G1 for me
Failing that, I will put it in place though ;-)
I knew it would be something like that
Cheers!
Smiffy.

Just got a used T-Mobile MDA Touch Plus and it was running the original WM6 so I updated it via T-Mobile UKs site to WM6.1 and since then I've developed the missing name problem on my texts.
I've tried changing the callerID thread in the registry and it's done nothing.