Database Users

Need advice: Can't receive calls until I make one myself

Hi
I've been following this forum for a while and you guys seem pretty competent. I believe you are my best shot at fixing my rather serious problem...
I have several simcards, and two of them are showing very weird behavior in my Qtek S100. I am running the latest official ROM for my specific Danish Magician, the MA_DANG_WWE_10600_115_10500_SHIP.exe, downloaded from this site.
When using one of these bad simcards, I can't receive calls until I have made one myself. All incoming call are sent directly to voice mail. Restart the phone and I have to make a call again! Seems to me like my Magician doesn't log fully on to the cellular network?
The rest of the simcards are working fine. The big problem is that one of the card making trouble is the one I am paying $50 on each month
I was under the impression that this problem could be related to some of my simcards being 16K only, so I had one of them replaced today, but still no go. Of course I could have received yet another 'old' card, but what are the odds?
I have done a number of soft/hard resets and ROM/radio up/downgrades, but it doesn't change a thing. Any thoughts? Thanks!

"Phone Not Ready...." Can anyone help?

I have an O2 XDA mini s as its so called, and an Orange Sim (both UK)
Now I can make/receive calls fine, but when I try to send a message, or goto the "phone" option, I get the message below. Nor do any contacts from my sim show up.
"The phone is not ready. Wait 15 seconds and try again"
Does anyone have some advice to resolve this as its pretty annoying!
I did try a search and got no results, so please forgive me if this is a topic that has been given the run around before.
Regards
Sam

Sounds like the simcard is dirty try taking it out and inserting again happens on probs every1 phone sometime.

Another option would be to go back to your cell provider and request they give you another SIM card

sounds like you might not be getting a strong enough signal to use the phone...or send out messages...consider flashing your radio rom to something higher (do a search for radio rom). radio rom flashing usually won't effect the os or ipl/spl...so you can keep all your existing settings. newer radios have more information on towers...so it has a chance to get a better signal...or at least that's what i've been told...
2.19.11 is common for cingular...but there's a post somewhere on changing something that will let you use higher radios with cingular without too many problems...personally, i'm messing around with 2.69.11 (t-mobile) and i haven't had any problems...

Tried cleaning the sim card to no avail.
As with regards to the radio rom, im sure thats the issue as i can make phone calls fine, so im getting a signal. It just seems accessing the sim card and texting is the issue
Its bugging me because its an awesome phone. Im wondering if its due to it being a different network branded phone to the sim card im using...
Sam

Ozington said:
Im wondering if its due to it being a different network branded phone to the sim card im using...
Click to expand...
Click to collapse
if that's the case, you may need to sim unlock your phone? but if you're making and receiving calls, you should be fine...
if the sim card is old, or the service provider was taken over...or something of that sort, maybe your sim card has a problem...something like this was a problem back in the US when cingular bought out at&t...the problem was resolved by consumers going to cingular to get a 64kb sim card rather than a traditional 32kb...perhaps something of that sort is happening there?

I suppose that is a possibility,
I will try using the unlocking tool, but im not sure it would be the sim as it is only 2 months old. I just didnt like the phone i got with the contract so bought this.
I will certainly try. I kinda wish i'd just bought the Orange version of the phone
Oz

@Ozington. If you can make calls, chances are your phone is already unlocked. Did you bought this phone 2nd-hand? The previous users may have done something to it. Soft reset your system and tell us all your stuff (especially the Radio/GSM displayed) displayed on the first boot screen.
Alternatively, if you want to avoid all O2 crap, hardreset your phone and during init setup, soft reset it (poke it) just after you have done your security settings. If it is not using official ROM (e.g. no O2 stuff around to be seen), make a guess on the ROM used, and you can also try upgrading an official ROM (safe to do so).

Hanmin,
The phone was bought from ebay, but was brand new sealed, all in o2 packaging, the seller stated it was unlocked. It was all factory packed and the seal wasnt broken..
The Device info is as follows:
Rom Version 2.21.4.1 WWE
Radio 02.07.10
Protocol 413.1.03
ExtROM 2.21.4.101
Does this mean anything?
Regards
Sam

I'm doubtful that it is factory sealed and unlocked. From the information you gave (although not those I've asked for), seems that your phone ROM is a bit, old. Go to O2 webpage and download an update for the ROM (I'm not sure, but I think they have an updated ROM).
To check your ROM version, tell me the battery icon on Today screen, is it on the top left or bottom left. Top left battery icon means it is AKU2, the updated version.

To throw a spanner in the works the battery icon is in the top right?
Thanks for your help. What info did i miss out? (Please bear in mind i have no idea what im doing with the more technical side of the phone!)
Regards
Sam

I briefly had this problem as well. In my case, I could also receive text messages, but still could not send. I changed OS's and it was fixed. The problem only seemed to happen with one of the new OS6 roms. It was intermittent, and even resetting the phone seemed to solve the problem occasionally and briefly. I have flashed my device too many times, but think it was the most recent Touchflo version that had the problem for me. I was using radio 2.69 Ipl/Spl 3.08. I hope this might help. Good luck.

Orange SIM & Unlocked T-Mobile MDA Vario
Hi Guys,
Just a quick note to say that I have a similar problem with my new Orange SIM.
All the GPRS works fine, calls send & receive OK, POP3 email works a treat but no text messaging and when I try Start > Settings > Personal > Phone .. I get "The phone is not ready. Wait 15 Seconds and try again"
I have no answers to this but from all the searching I have done over the past few days to try and find a cure this problem seems to be common to Orange SIM cards. All I can think of is that the Call Centre Message Number needs changing to get the txt messaging to work.
The phone has worked fine on other networks - no GPRS but text messaging & phone calls
Any advice gratefully received !!

Hi guys first poster so be nice
I've got the same problem but came from T-Mobile to Orange.
My IPL / SPL is 1.03 so I'm going to upload the newer versions on the fourm to my phone and see what happens tommrow. Havn't got the time at the moment but I'll post up how I get on.
Do you guys think this is a good approch to the problem I've got?

Hi Sasyboy
You posted just after me. I got my phone working great on Orange now. It has taken me 3 days !!
You'll have to be careful on how you do it. I just jumped in and it caused me a lot of work and time. and a long period where I thought it was bricked 'cos the bootloader screen stayed on and I lost all comms with the MDA
First make sure the CID is unlocked, you must read this:-
http://forum.xda-developers.com/showthread.php?t=285435
I wish I had. This may seem a long way of doing it, but you don't want an expensive paperweight do you ??
After you have unlocked the CID and updated everything as per the Dr P stickie (link above) and it is working, you then need to get the Wizard_Love ROM upgrade. I tried after doing all the Mr P instructions in the stickie but still kept getting the "Phone is not ready...." so I decided I then needed the Wizard_Love ROM upgrade. This took me ages to find, I tried to d/load it via uTorrent but only got 25% and then found it on a Russian website - anyway I have it now, and as I said you'll need it, PM me and I'll get it to you.
You will have to download several files and set half a day aside. If you are struggling PM me and I'll get the files to you as I have them now.
I just need to get the Ornge MMS settings right and then all is fine. GPRS, POP3 email, Internet, Txt messaging OK now, SIM manager works fine (didn't even have it before!) and can access all phone settings for call divert etc
Good luck. Any queries I may be able to help, but I'm no expert. I have spent hours looking at this forum and all the answers are there it is just getting them in the right order.

How do all,
Really happy I updated everything and now it all works fine. Thanks to the community. I love this phone and now with updates it's even cooler.

Help with PTT problem

I have the 8525 runing the official att wm6 and this is my second phone via replacement from cingular. I can make PTT calls but i cannot receive PTT calls, they come to my phone as a voice call and it displays the caller id phone number with 33 at the end. I've spent hours and hours on the phone with cingular cust service and they keep wanting to replace my phone. has anybody had this problem? can anybody help me fix it????? it seems to be rare i can't find any info about it anywere...
P.S. I've tried swaping sim card with my wife and it worked fine in her BB pearl.

at least now you are at the correct forum!!!!
The "official" unofficial ROM upgrade might not be tailored exactly for 8525 and would explain your problem.

Rom
it's not the rom, i had the official at&t wm5 update from htc's website before i discovered this place and it didn't work then either.

Then your only alternative would be to reflash the official AT&T WM5 ROM. Then you can ask AT&T customer service for a level two tech, or perhaps higher, who will help you with your PTT problem.
But, I am surprised that you have yet to recieve a response on this forum. The folks here are up to speed on most. if not all issues.
Perhaps you should do a search of the Wiki - if not results, at least satisfactory to you, then a request to the senior gurus here for some guidance. But be warned, you will not receive assistance if you have not done your homework.

ROFL............. Customer service... tech 2 ROFL.....
Nope tech 2 can't help. they told me it's a known issue, however i can't find anything about it anywhere on the internet. I've been searching for the last 4 days and can't find one mention of anything close to what i am having trouble with. I really hope somebody here can help cuz customer service is a lost cause. trust me. did i mention this is my second phone with the same exact problem that is sooo rare nobody has ever heard of it.

Have you had AT&T disconnect you from the network and then do the reconnect. It sounds more like an issue dealing with data then with the actual PPC. Nothing indicates a phone problem.
But, your best bet might be the reflash to WM5.

reflash
Yeah i can try reflashing to the wm5 off htc's website but i had that before and it didn't work. incoming ptt has never worked right no matter what rom. but i will try it when i get home. I don't think it will make a difference tho.
ps one more thing to add is. I've swapped sim cards so i put my wifes sim card into my phone and it still doesn't received ptt calls. so it can't be my phone number. however i find it hard to beleived that it's the device. i wonder if the ptt feature is connected to my imei or my cid. but 2 phones that do the same exact thing??????? I'm sooo flustered.

If this problem occured over hard resets and with multiple ROMS, then you are looking at two possibilities:
- A provisioning issue.
- The phone hardware.
I'm assuming that AT&T has tried reprovisioning your phone several times since you are stating that you have talked to them a few times about this.
You noted that they offered to replace your device. I'm curious as to why you are not following their advice? If they say it's a known issue, and they offered to replace your device, it sounds to me like they know they can't fix it by playing around with the phone settings.
The PTT button is AT&T-specific and really they are the only ones who are going to know anything about it. I suggest you just follow their advice.

Caller Id not working, hardware issue?!?!

Hi,
Since a few weeks back my Trinity always shows Unknown as the user id of the incoming call.
At the beginning I thought it was Rom related, since I've been messing around with Mary's and Axel's roms. But I went back to the official one with same result.
I must admit that I have dropped the Trinity a couple of times. So I was wondering if anybody knows if this functionality is sofware or hardware related (maybe I damaged sth when dropping it?!?!)
Or maybe is some registry setting?!?!?
Any thoughts greatly appreciated!!
Thanks,
Elsral

I had the same problem before though i didn't update any ROM. Try downloading your telco settings again. (Network Wizard).

caller id is a service of your provider so if you disable it once il will always be disabled, whatever rom or phone you use
you can reactivate it in the settings>phone>service

Hi,
thanks both for your input.
I went to settings/phone/callerid/ and set to show to everyone.
However, I think this is only for the reverse process, to show your number to the person you are calling.
However, I still don't know who is calling me. Any other Ideas?
thanks,
elsral

elsral said:
Hi,
Since a few weeks back my Trinity always shows Unknown as the user id of the incoming call.
At the beginning I thought it was Rom related, since I've been messing around with Mary's and Axel's roms. But I went back to the official one with same result.
I must admit that I have dropped the Trinity a couple of times. So I was wondering if anybody knows if this functionality is sofware or hardware related (maybe I damaged sth when dropping it?!?!)
Or maybe is some registry setting?!?!?
Any thoughts greatly appreciated!!
Thanks,
Elsral
Click to expand...
Click to collapse
Bump.
I've exactly the same problem since the beginning of january.
All the incoming voice calls are "unknown", no number is displayed.
But incoming SMS are ok, the sender number is correctly displayed.
I've reinstalled my network provider settings (Orange F), with no success.
Someone has a solution ?
Thanks.

try your sim card in another phone. i suspect your operator disabled it. you may want to give them a call.

ww2250 said:
try your sim card in another phone. i suspect your operator disabled it. you may want to give them a call.
Click to expand...
Click to collapse
You were right. It's same problem with my sim card in another phone.
I've called my network operator, he reset the parameters of my line, and it works now.
Thanks.

TyTN is on but calls are not getting through

I have an HTC branded TyTN and even though the phone is on and the reception shows strong the calls are not getting through. Also when I try to make calls they are droped.
This does not happen all the time but very often. I miss about half of my calls.
Anybody has any ideas?

Need a little more info to help solve your problem.
1. Where are you located.
2. Who is your service Provider
3. Has the phone ever worked right with this provider
4, How long have you had the phone and was it new or used when you got it.
5. Does it still have the same Rom and Radio on it as when you got it.
6. What versions are those.
7. Have you tried a hard reset
Answer these for starters and let's see what we can do to help you out.

I am located in Cyprus and the service provider is cytamobile-vodafone. The phone was purchased from expansys.com.cy
It worked fine for more than a year. Although this particular problem occured very rarely during the first year.
I know of at least one more person who experienced this problem for a short period of time but it was sorted out on its own.
The only update I made to the phone was installing Windows mobile 6 from the official HTC website. The phone worked fine for a few months after the update.
No other update of any rom was made.
I tried a hard reset but it did not help.

OK, and thanks for the response. Based on what you have said, my only other suggestion would be to check your version of radio installed. If you are unfamiliar with how to do that, it appears on the screen at every reboot, or, you can go to settings, device info and it is listed there. I am unfamiliar with service Providers in Cyprus, so I would suggest doing a search of the forums to see if you can find another user with your service provider and a similar phone to see which radio works best for them. If I remember right, the WM6 update from the HTC site, does flash a new radio also, and that may be the problem. If you can't find anything, start a new thread with a title like best radio for cytamobile-vodafone in Cyprus, and hopefully you will only get relevant responses from fellow countrymen.
Does anyone else have any ideas to help this fellow XDAer out? Sorry I couldn't be more help.

thank a lot steve