Database Users

Receiving text messages related to ALL of my email accounts

Hello,
My MDA is set up to grab my exchange email, etc over the air through activesync. When I set up the account on the MDA, the setup wizard told me that I could set the account to grab new messages as they arrive. That of course sounds great so I chose that option.
Anyway, occasionally (not always) when I receive a new message on the exchange account, I get a text message silmultaneously with the same from address and subject as the new exchange email that arrived. I assume that "directpush" works by sending out these texts to trigger an activesync. However, as I mentioned, i don't ALWAYS get these texts. Also, it appears that I occasionally get texts a day after the message arrives in my inbox and even after I know I've read and deleted the message from my MDA.
Regardless of the sporadic nature of the texts, shouldn't the MDA keep them hidden from me? It's a little frustrating having to go thru and delete all these erroneous messages.
Any suggestions as to how I can clean this mess up?

First you need to provide more information.
What Rom are you using?
Only AKU 2.x Roms support Direct Push and then you need to have the correct version of Exchange Server (I think 2k5 sp2).
Direct Push does not use SMS but rather a heartbeat via GPRS.
I believe the old version of AS with Exchange Server used SMS (1.x Roms).

Thanks for the response.
I'm using xelencin's rom http://forum.xda-developers.com/viewtopic.php?t=53300
I have "direct push" turned on via the comm mgr. My office uses exchange 2k3, not sure what service pack. I don't believe there is such a thing as 2k5.

I might have typed the version number wrong, haven't been an exchange guy for many years. I would suggest talking to the guys responsibly for it and see if they support "MSFP".

kyphur said:
I might have typed the version number wrong, haven't been an exchange guy for many years. I would suggest talking to the guys responsibly for it and see if they support "MSFP".
Click to expand...
Click to collapse
The thing is, it works. I get mesages delivered to my phone nearly instantly. However, my SMS box is full of useless crap and this dilutes the usefullness of SMS in general.

That would lead me to believe that the exchange server doesn't support the true Push and since the Rom does it isn't disposing of the SMS as that is the old method.

kyphur said:
That would lead me to believe that the exchange server doesn't support the true Push and since the Rom does it isn't disposing of the SMS as that is the old method.
Click to expand...
Click to collapse
Ok, that makes sense. I'll get a hold of the exchange admin weds and see if he can do anything for me.

It's Exchange 2003 Service Pack 2...
Are you receiving these texts if you eliminate the exchange server relationship?
(domain can be case-sensitive)

This is most odd. Another strange thing is that you mentioned that you got the option to get new messages as they arrive. That would happen pre AKU2 and SP2. I'd really suspect that your IT guys haven't really gone from SP1 to SP2 as you should not get that option during the AS configuration.
Also, I know that a big concern was that originally MS was thinking of using SMS which was a major pia as we have to purchase that "add-in" from Cingular and get charged for any SMS over our limit. In other words, you might want to see if you're getting charged by T-Mobile....
Steven
chow

pmow said:
It's Exchange 2003 Service Pack 2...
Are you receiving these texts if you eliminate the exchange server relationship?
(domain can be case-sensitive)
Click to expand...
Click to collapse
Interesting. I removed the relationship from activesync (activesync basically now asks me to set up sync with a pc or exchange server), but I'm still getting the texts. Sometimes, I'm getting duplicate texts. They're all coming from "701" if that helps.
HALP!

Dr Puttingham said:
This is most odd. Another strange thing is that you mentioned that you got the option to get new messages as they arrive. That would happen pre AKU2 and SP2. I'd really suspect that your IT guys haven't really gone from SP1 to SP2 as you should not get that option during the AS configuration.
Also, I know that a big concern was that originally MS was thinking of using SMS which was a major pia as we have to purchase that "add-in" from Cingular and get charged for any SMS over our limit. In other words, you might want to see if you're getting charged by T-Mobile....
Steven
chow
Click to expand...
Click to collapse
Is there anyway for me to check the version of exchange as a user?
Ya, the SMS thing is a concern for me. I had to sign up for a text plan on tmobile so that I don't end up oweing a fortune at the end of the month!

That's a good question, determining Exchange SP level remotely. I just tried my OWA but it tells me nothing. I'll keep looking.
Steven

Also, I just re set up my exchange OTA active sync. I get a "pop up" saying that I can synch as items arrive. When I go into "schedule", there's a link there to set that up which then asks for "Text messaging address for this device". Previously, I put in [email protected] which seems to work, but maybe I need to enter it differently some how?

That's a good question, determining Exchange SP level remotely. I just tried my OWA but it tells me nothing. I'll keep looking.
Steven

I have an idea.
It appears that even the new versions of exchange have the feature "AUTD" which does the SMS message triggered update. I set up the exchange account for "auto update" 2 times now, but haven't set it up a 3rd. Is it possible that when the user configures the auto update feature, it triggers the AUTD sms messaging bit on the server? Since I've done it twice, I'm now getting two sms messages per incoming email. However, previously, when i had pocket outlook configured to handle the auto-update bit, it was concealing one of the two identical SMS's, but not the other.
I'm sure I explained this horribly, but it was worth a shot.

Not sure why I didn't notice this earlier...
I'm getting texts related to ALL of my email accounts configured on the device. This includes the exchange account mentioned earlier, but also two GMAIL accounts. For what it's worth, I set these two gmail accounts up through the tmobile set up wizard and later deleted the accounts from the device in an attempt to test things out. When the accounts were setup, they seemed to be grabbing the mail through a tmobile proxy or something instead of directly from the gmail servers.
No idea why I'm getting these messages, but this is getting crazy!

Stranger and stranger! I think that I would contact T-Mobile asap and cancel that SMS. I personally have never had any need for Texting, etc but people have different needs.
What I would start out with is to hard reset the phone after syncing it. Then I'd delete the partnership with AS. I'd setup my Exchange by installing your Exchange server's Security Certificate on your device(which you should keep on your SD card), configuring the AS on the device, never connecting to the PC. Wait a while to setup your GMail accounts, etc. ... one step at a time.
Good luck!
Steven
chow

RESOLVED!
Ok, I think I figured it out.
T-mobile apparently uses these text messages to trigger email synchs.
I logged into my tmobile account and decided to pay attention to the "t-zones" section for the first time. "Setup My E-Mail" takes you to a page that allows you to configure email accounts for your device. It also allows you to check your email for those accounts. Anyway, there's an "Alerts" section that you can configure and it appears to relate to these texts that I've been receiving. Even my exchange account was configured here and was setup to send the text messages.
Additionally, it appears that I wasn't being charged for the texts. None of them have shown up in my online bill.
I believe that ALL of this was the result of using the tmobile email setup wizard that's included on the phone xelencin's cooked rom.
Whew, I feel like I've solved a puzzle.

Good for you! Makes sense now...
I've never run that email wizard myself, always manually create the accounts.
Steven
chow

Exchange Email Help

Hopefully someone out there has a solution to my exchange email issue.....
My company has recently upgraded their mail server to include exchange. My phone sync's up great with it for email, contacts, calendar, and tasks. The problem I am having is that it keeps asking me to "Verify you exchange settings" every time it reconnects to the server. (After a phone call).
Yes I have checked to remember the password.
What is weird about this is that I don't have to enter my password, I just hit cancel, and then hit sync and it works fine. I am pretty sure it is an exchange setting requiring authorization each time it connects, but why would it allow me to cancel the request and it not ask me again the next time?
Finally is there a work around to keep it connected, or possibly one of the geniuses on this board willing to write a simple program that fools the exchange server??
Really annoying and of course my IT department doesn't want to help since they only support Blackberrys for some reason.
I am running the titan on sprint’s network.
Thanks in advance for any help you all can provide!

nobody can help?

I'm sure this is more of a problem with the way Exchange was set up by your company. The Outlook Web Access in particular settings need to be looked at very closely. I've seen this problem before with a IIS setting.

Mobile Device Policy
The Exchange administrators may need to review/adjust the mobile device policy on the Exchange servers. This sounds to me like a configuration issue with the Exchange servers vs a device configuration problem.

I’m assuming that the device is making the initial connection and sync?
When you go to ActiveSync, does it say “Connected” under Microsoft Exchange?
You mentioned that you have to confirm your settings after a call. Are there any other times that you have to?
Are you running a stock ROM, or a custom one?
I’d disagree that it’s a server issue. I set it up for myself and a few co-workers (I’m the sole IT guy for a non-profit). Whenever I’ve seen server side issues with this, Active Sync doesn’t even sync, it throws an error.
Then again, your IT dept. may have made deliberate changes to discourage using WM devices.

stonedranger said:
I’m assuming that the device is making the initial connection and sync?
When you go to ActiveSync, does it say “Connected” under Microsoft Exchange?
You mentioned that you have to confirm your settings after a call. Are there any other times that you have to?
Are you running a stock ROM, or a custom one?
I’d disagree that it’s a server issue. I set it up for myself and a few co-workers (I’m the sole IT guy for a non-profit). Whenever I’ve seen server side issues with this, Active Sync doesn’t even sync, it throws an error.
Then again, your IT dept. may have made deliberate changes to discourage using WM devices.
Click to expand...
Click to collapse
Whats wierd about the whole thing is that YES it syncs up fine. I receive emails for a while then all of a sudden it askes me for my password again. I used to enter each time and it would work again for an hour or so and ask again.
I found out that I don't even have to enter in my password, I just hit "Cancel" instead. I then tell it to sync and it does just fine again for a short time.
I agree it is probably a setting issue, and I am sure they don't want to look into or don't know how.
Just thought there might be a workaround that can be done on my end.

Syncing With Two Exchange Servers

Guys,
I have two exchange servers accounts and I do need to sync both accounts (emails, calendar, notes etc), however I just can't do it.
Through the ActiveSync I just can't create a new server.
Then I tryed to simply create a new account using the "mail setup", but the message I receive is "account already exists. Only one Exchange account can be configured".
Well, since I do not trust that much on Microsoft I Googled this subject and found the below (I also found references to this "solution" here at XDA):
"... to sync two exchange servers, put this in the device's registry:
[HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination]= (DWORD) 1
This key will most probably be there already, but if it is, its value will be 0. If so, change it to 1.
Soft reset, then, setup activesync ON THE DEVICE (If you try setting up on the PC, it will still fail).
I'm now syncing an Exchange connected PC with with another Exchange Server directly - work like a CHARM.
(thanks to Chris de Herrera for the registry key hint)".
I did the registry's modification but nothing changed. I'm still not being able to sync with to different exchange servers account.
Have you guys faced this issue? Any idea on how to solve it?
Regards!

Hi!
I tried and faced the same result as you. Unfortunately I have no idea how to solve this, but I would desperately need the function too!
Cheers

Guys,
Any idea?
This issue has been discussed a long time over the web and there is no secure answer.
The "solution" I have found, at least for me, do not work. I have tryed and nothing.
Am I doing something wrong with respect to the mentioned "solution" or it really doesn't work? Is there any other way to make the simultaneously syncing feasible?
Regards!

No ideas on how to make two exchange servers acounts working on the HD?

No one? No shortcut? No detour?

I am quite sure this is not possible as the same with a windows PC!

Its possible
I synced with two exchange servers for a while. Buts its only possible if you use activesync by usb for your second exchange.

And how have you did it, mate?
BlueTec said:
I synced with two exchange servers for a while. Buts its only possible if you use activesync by usb for your second exchange.
Click to expand...
Click to collapse

well, there is a leak news state that wm7 can sync with 2+ exchange servers
also extensive customized folders.
this is great new feature.
in wm6.1, impossible.

Thanks John! Finally a peremptory answer
I was just wondering if it was possible with wm 6.1, especially after the information I have obtained (as per my first post here).
So, let's wait for wm 7.
Regards!

[Push Mail] How to configure Gmail account ?

I was wondering if its possible to get pushmail for gmail without using outlook ?
Is this possible ? Am I supposed to use IMAP or POP mail ?
Please help, thanks

If you setup mail, it will automatically setup for IMAP.
You configure for how often it checks the server.

Thanks I just did that, but the problem is it checks every 5 minutes, thats not exactly push mail is it ?? It should have the option "As mail arrives"
I tried deleting an email from my inbox, but when I check online, its still there (the actual gmail inbox) .. it seems they are not really in function are they ?
EDIT : Okay The messages got deleted in the browser inbox after 5 minutes ... So the email syncs every 5 minutes
How can I make it an instant connection (pushmail) ??

Actually Outlook Mobile 2007/2010 still pulls from IMAP instead of receiving pushes (Microsoft doesn't exactly know about IDLE). You'll want to set up an Exchange connection. See here for more details about Google Sync.
You'll want to configure the server manually. You can find ActiveSync somewhere into your Start menu, otherwise just go to the Sense settings tab, Data Service and ActiveSync to configure the server, then follow the instructions from the link above.

Thank you very much, that worked, and I can choose "As item arrives" now
One last thing, is it possible to change the email name from Outlook to something else ? e.g. Gmail ?

ZaZu90, what domain did you choose while configuring the connection? I can't click next unless I choose a domain, since the activesync software is different and probably newer than the one used in the google instructions...

I followed Yunabeco's link, the domain was left blank.
You have to initiate the email settings from active sync, not from adding a new account.
Check the intsturctions ^^

Yes I am trying to do the same but as I said I cannot leave the domain blank, i HAVE to fill in something in order to continue configuring the connection...

And apparently I am not the only one with this problem: http://forum.xda-developers.com/showpost.php?p=5382949&postcount=4

Hmm this is strange, does it have to do with the location of purchase ?
Im not sure :S

I don't think it has to do with the location of purchase. Thanks for your help though. I am using dutty's holy grail 0.3a rom (wm6.5 build 21889, Base 2.01). What are you using?

Chaps,
have you had a look at this ....http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
Might help you.
WB

Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page

I just did the Push Mail setup (used the link from Yunabeco post)
I had no problem with the instructions, but for some reason it will only get the mail when I do an ActiveSync.
The ActiverSync chedule is set to sync during Peak times (As Items arrive) and off-peak times (As Items arrive).
The Use above settings and Send/Receive when I click Send) are als set to on.
Did I miss a setting as it's not working for me the way it should, or do I need to set something in my Gmail account also?

barty22 said:
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
Click to expand...
Click to collapse
Barty,
Surprised at this. I set this up the other day on my device in order to talk someone through it and it worked. Deleted it as I don't need push mail right now.
Wondered if those who can't get it working can put down the steps they have taken to setup on their devices and we can see how we can help?
WB

I wonder if its possible to set up multiple push mail accounts ?
Gonna search for that now, if anyone got a link before I finish my little research, please add it !

Updated to 2.1, and still can't send email!!!

This is getting frustrating. I rooted my hero and installed the Damagecontrol 2.0.8.1 ROM specifically because I figured that 2.1 fixes the issue with sending mail via Exchange. The phone still does not send mail. It at least gives an error message, but the message is completely devoid of any real info.
Does anyone have any way to get the phone to send email? I can't believe that this has not been fixed in a whole year.
-Randy

Did a search on this forums only and came up with 7 threads.
Mail Exchange
I didn't read any as I don't use exchange.
But you might want to start there.
If that isn't enough, try search the whole of CDMA.
Thanks,
Bubba.
P.S. might try posting in Damagecontrol dev thread also.

None of those threads mention anything about the sending issue.
I can't believe no one else is using exchange sync.
-Randy

zesta said:
None of those threads mention anything about the sending issue.
I can't believe no one else is using exchange sync.
-Randy
Click to expand...
Click to collapse
I am using exchange on Fresh 2.0d with no issues. My exchange server is running exchange 2003.
I have mail and contacts sync'd through exchange.

I'm having the same issue on my Exchange server. It has to do with plain text, if you reply to an email I bet it works. You're probably running something like Mail Marshal which is blocking the email. After you've sent a new email check the sent on your Outlook, and you'll see it's there. It's this leak because it worked fine for me on 1.5

It has to be your specific exchange server setup. I'm using Exchange Server 2007 via ExchangeMyMail and no issues.

I use both a 2003 server and a 2007 server and I have no issues sending or anything. Biggest issue I have is that GAL doesn't come to the phone, I have to search to find names instead of browsing a list.
I agree it has to be your particular setting. Have you tried checking/unchecking the ssl connection option? I think I recall reading that you could receive but not send depending on that option and how your server ia setup.
-------------------------------------
Sent via the XDA Tapatalk App

I have had no problems with the 1.5 or 2.1 software in connecting to my exchange server. What does your mail administrator say? They could easily pull the server log files to see what is going on.

I am the mail administrator
Additional research shows that it is a problem specifically with HTC devices. They are not properly implementing the protocol.
The app is setting the "Content-Transfer-Encoding" to "utf-8" which is invalid.
My mail server is Zimbra 6.x, which uses the Exchange 2003 protocols. My guess is that the true Microsoft servers either have specific support for the non-compliant HTC devices, or just happen to work because Microsoft isn't closely following their own standards (which happens more than one would think).
Looks like there is an unofficial patch to work around this specific issue.
Maybe some enterprising person can fix HTC's buggy app for them and include it in a custom ROM. I really like the HTC mail app otherwise.
-Randy

zesta said:
I am the mail administrator
Additional research shows that it is a problem specifically with HTC devices. They are not properly implementing the protocol.
The app is setting the "Content-Transfer-Encoding" to "utf-8" which is invalid.
My mail server is Zimbra 6.x, which uses the Exchange 2003 protocols. My guess is that the true Microsoft servers either have specific support for the non-compliant HTC devices, or just happen to work because Microsoft isn't closely following their own standards (which happens more than one would think).
Looks like there is an unofficial patch to work around this specific issue.
Maybe some enterprising person can fix HTC's buggy app for them and include it in a custom ROM. I really like the HTC mail app otherwise.
-Randy
Click to expand...
Click to collapse
do you have access to this unofficial patch. I'd like to try it out.

From what I've learned, this isn't specific to HTC, it's an Android thing. There was only partial support for security policies in 1.5 and now more complete support in 2.1. I've been successfully sending/receiving Exchange emails, contacts, and calendar items (sending and accepting) in both 1.5 and 2.1.
In 1.5 I had to have the Exchange admin change the mobile device support setting to allow all devices. In 2.1 he was able to change it back and my Hero then enforced a security policy that made me enter a PIN every time I unlocked my phone.

There were some general Android-specific issues before, but this is specific to HTC's broken mail application.

djorijun said:
do you have access to this unofficial patch. I'd like to try it out.
Click to expand...
Click to collapse
http://bugzilla.zimbra.com/show_bug.cgi?id=41145
All of the info and the patched file is there.

I am the Exchange 2007 admin here and I've never had an issue with my phone, on 1.5 or on 2.1 now. Both Damage's and the Fresh roms work fine to sync mail, contacts, and calendar items. I can send and receive just fine.
The global address list will not show up as a list, you will always have to search. That's the way it is implemented in OWA.
I would think that if you are not using Exchange Server, but someone else's implementation, it's not HTC that's at fault... It's more than likely the faulty implementation of the exchange clone.

CodeMonk said:
I am the Exchange 2007 admin here and I've never had an issue with my phone, on 1.5 or on 2.1 now. Both Damage's and the Fresh roms work fine to sync mail, contacts, and calendar items. I can send and receive just fine.
The global address list will not show up as a list, you will always have to search. That's the way it is implemented in OWA.
I would think that if you are not using Exchange Server, but someone else's implementation, it's not HTC that's at fault... It's more than likely the faulty implementation of the exchange clone.
Click to expand...
Click to collapse
I am using an Exchange Server that patch above isn't something I can use. I can receive emails, reply and forward but here's the zinger. when I compose it sends and the program known as mail marshal see's the email and stops it from sending. But when I go to my computer look in the sent folder the email shows up immediately. We've set Mail marshal to low and apparently the issue is with the Mail Format, and since I'm on 2003 the mail app doesn't let me change this option. I used Touchdown to see if this was the case, and BINGO I was able to compose without issue. Now I don't like the functionality of touchdown very much so I refuse to use it. Do you guys know of a workaround to change the mail format that's grayed out in the settings?

HTC's implementation is obviously wrong, as indicated by the details that have already been listed.
It looks like Exchange Server is either not checking for valid message headers (which doesn't surprise me), or is specifically allowing the invalid Content-Transfer-Encoding header.

zesta said:
HTC's implementation is obviously wrong, as indicated by the details that have already been listed.
It looks like Exchange Server is either not checking for valid message headers (which doesn't surprise me), or is specifically allowing the invalid Content-Transfer-Encoding header.
Click to expand...
Click to collapse
I see a different error, but my error is with MailMarshal. Does anyone deal with MailMarshal?

I ran into this issue at work with MailMarshal. You need to add an exception into MailMarshal to allow incorrect types through.
I did this a few months ago so I don't remember off the top of my head exactly where the change was made. (Not at work right now)
I'll let you know if I remember.

djorijun said:
I see a different error, but my error is with MailMarshal. Does anyone deal with MailMarshal?
Click to expand...
Click to collapse
This is what I had to do to get it working.
sorry...can't post links yet.
Go to mailmarshal site: m86security dot com
click on support and search for Q10166.
Read that article, it should help if you want to implement it.

yadnom said:
This is what I had to do to get it working.
sorry...can't post links yet.
Go to mailmarshal site: m86security dot com
click on support and search for Q10166.
Read that article, it should help if you want to implement it.
Click to expand...
Click to collapse
Thanks I'll do this when I get to work tomorrow.