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last night, pocket outlook on my Exec had five pop3 mail accounts in it. this morning, they've gone! only "Outlook E-mail" and "Text Messages" are there.
what happened? is there any way to get them back?
has this happened to anyone else?
Yep, my main email account has just disappeared. I have soft reset numerous times and it still hasn't reappeared. i've also tried creating the account again, but it tells me that the account name already exists! next i searched the registry and deleted the references to the email account, but still get the same error message. it's a royal pain, and I don't see any solutions...anywhere!!
Does anyone have a solution?
Frankyg said:
i've also tried creating the account again, but it tells me that the account name already exists!
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Click to collapse
yeah, same here...
i've upgraded to the new O2 rom - is it a problem with the new ROM, or has anyone seen it with the launch one?
dalelane said:
Frankyg said:
i've also tried creating the account again, but it tells me that the account name already exists!
Click to expand...
Click to collapse
yeah, same here...
i've upgraded to the new O2 rom - is it a problem with the new ROM, or has anyone seen it with the launch one?
Click to expand...
Click to collapse
+1 :-(
wm5 memory and disappearing mail accounts
I had the same problem (disappearing mail accounts) with my T-Mobile ROM and now with the new O2 ROM.
I think it comes when the accounts in dyn. memory are not committed to static memory when doing a soft rest before switching it OFF. Someone mentioned elsewhere that you should always switch the WM5 machines off before doing a soft rest, in order to commit everything to static memory in WM5.
So what happens if the machines hangs and no dyn. memory can be committed to static memory?
I don't think that's it. my pop gmail disappears seemingly at random download times.
This morning, I had 75 popped gmail messages and then the ping happened to see if there was more email...there were like 4 more...and when they finished downloading, the original 75 were gone. pissed me off somethin wicked.
and that's the latest example. its happened to me a LOT. not resets at all, I haddnet ever reoriented the screen...they just go to the mysterious universe that yor socks disappear to in the laundry
I'm using gmail lite now on my server (the html is generally faster anyway), but WOULD like to find out wtf is going on and how to fix it...
o2 xda exec w/ latest rom (middle of dec), tmobile usa gprs. don't conciously remember if it happened wi previous rom or not...
does anyone know if any of the backup/restore tools available for WM5 would be able to restore the email accounts to Messaging?
(granted, i'd have needed to make a backup before i lost the accounts, but i'm wondering for next time....)
Does anybody know, where the account information is stored?
http://www.tekguru.co.uk/phpBB2/viewtopic.php?p=48808#48808
interesting, but i still havent been able to fix it
Does anyone know where the the email account information is stored on the Exec, apart from the registry? i was thinking of having a look around some of the databases, but I'm not sure which reader/editor to use. This is my first PPC, so any recommendations for a database reader/editor would be welcome.
No matter what I delete from the registry, my old, but now invisible email account, IS still there. It's got 4 unread messages showing on the today screen! annoying.
Thanks...
Re: wm5 memory and disappearing mail accounts
wkeller said:
I think it comes when the accounts in dyn. memory are not committed to static memory when doing a soft rest before switching it OFF. Someone mentioned elsewhere that you should always switch the WM5 machines off before doing a soft rest, in order to commit everything to static memory in WM5.
So what happens if the machines hangs and no dyn. memory can be committed to static memory?
Click to expand...
Click to collapse
in the same way that there is a software link in Programs to do a Hard Reset (on XDA Exec, anyway), perhaps a software, rather than stylus, Soft Reset would be safer? something that did all of the writing to static memory before resetting. does anyone know how hard this would be to write?
(i know this doesnt solve the problem if the machine hangs, but needing to do a soft reset cos my Exec is being weird/slow/annoying is a common enough occurence that it would still be useful!)
just to confirm - I'm having the same problem. It's extremely annoying. I don't want to use my JasJar for pop mail anymore. The Activesync mail is fine, but not the pop dialup mail.
has anyone contacted O2 (or their network operator is) about this?
Yeah, I dont use it for pop anymore either.
I'm actually wondering if I should just install a different rom over my O2 and if that would solve the issue...?
WM5 pop email is hopeless (independent of ROM)
Hi
I tried my old T-Mobile ROM, de new O2 ROM (in all variants, basic, corporate, vanilla) and stil has problems losing pop email accounts (with the exception of Hotmail <g>). and also losing individual emails in my pop account. Most often it is related to soft resets. I always close all apps before reset. I think memory mgt in WM5 is still bad. I also lose connection settings sometimes.
ah ha - a reply from O2!
Finally! after trying for ages, I spoke to O2 Technical Support today. the guy was very friendly and seemed very helpful...
He seemed really surprised by the problems I described, saying that noone else has reported anything like this happening before. He was dubious when I said of other people here having the same problem, saying that despite supporting the XDA Exec for months and testing/using them extensively they have never encountered this problem or had it reported to them before.
He said that it is likely a result of faulty hardware and that I could send it to O2 for repair, although I am reluctant to do this. being without my pda would be inconvenient, they're never the same after they've been opened up and tinkered with, and I'm not convinced that it's a hardware fault anyway!
so, he's offered to look into it further - asked me to create a new pop3 account tonight and said he will phone me daily to see what happens until it vanishes again. not sure what this will achieve, but if i'm reluctant to send it to them to open up, and he's not seen it before, then what else can he do, I s'pose
Re: ah ha - a reply from O2!
dalelane said:
Finally! after trying for ages, I spoke to O2 Technical Support today. the guy was very friendly and seemed very helpful...
He seemed really surprised by the problems I described, saying that noone else has reported anything like this happening before. He was dubious when I said of other people here having the same problem, saying that despite supporting the XDA Exec for months and testing/using them extensively they have never encountered this problem or had it reported to them before.
He said that it is likely a result of faulty hardware and that I could send it to O2 for repair, although I am reluctant to do this. being without my pda would be inconvenient, they're never the same after they've been opened up and tinkered with, and I'm not convinced that it's a hardware fault anyway!
so, he's offered to look into it further - asked me to create a new pop3 account tonight and said he will phone me daily to see what happens until it vanishes again. not sure what this will achieve, but if i'm reluctant to send it to them to open up, and he's not seen it before, then what else can he do, I s'pose
Click to expand...
Click to collapse
Its a start. I'm wondering if using a different email tool will help at all...?
email accounts lost
Tell him that probably the "cemail.vol" database is corrupt (thanks to wm5!). I will try to move it to the SD card by changing the registry path. Search Goocle for "cemail.vol corrupt".
I'm pretty sure this is a 'feature' of WM5 and will happen on all devices. Settings/registry changes stay in RAM for the first few minutes before passing into ROM. So if you soft reset while its still in RAM then you lose it.
Hi guys!
Nice skille community you've got here, I'm still browsing through all your previous posts, but I can't wait to ask you this:
I have long been looking for a solution (tweak or software) that would allow me to schedule an automated send/receive on my Hotmail account just the way it works on my regular POP accounts.
Any hints?
So far, I have kept MSN Messenger always on, which allows real-time e-mails reception. But I don't really like this workarround as it drains both my battery and my monthly data transfer allowance (don't know the word for that...).
However, if you were to tell me that this is indeed the only workarround, I would appreciate the answer to this: what are the parameters that would make my Wizard ring or vibrate, depending on which mode it's in, upon reception of a Hotmail e-mail? It does that just fine for POP accounts, but not for Hotmail (although it keeps vibrating whenenver someone pops online on MSN Messenger, which is a pain in the a..).
Well that's it for now, I truely hope you guys can help me out!
Thanks!
Tripunscore.
up
I truely wish this was a feature as well. I would love at the very least to be able to set a Hotmail retreival schedule. One of my biggest complaints!
There are several programs to check your Hotmail automatically:
e.g
PocketHotmail:
http://www.frieger.com/photmail/beta.html
HTTPMail Provider:
http://www.pocketgear.com/software_detail.asp?id=9539
Well I paid and downloaded HTTP Mail.
At first it seemed I had found the solution I was looking for BUT the data consumption is simply enormous.
Your average send/receive with the regular Hotmail account (the one that cannot be automatically retrieved) uses 1,12 kb when there is no new mail.
Now, the same operation, still with no new message, consistantly uses more than 700 kb! That's basically horrific...
So back to square one, but 10€ lighter :evil: !
Still, thanks very much for trying to help! But this really isn't a good solution...
Again, if anyone has another idea, please share ;-)!
Tripunscore
I put this Pocke MSN wish list togther a while ago:
i) Allow proper notifications when new email arrives. i.e. Sound and vibrate, not just the a number of unread in the little a blue circle on the hotmail icon..
ii) Allow email to be sent immediately instead of having to got to "send and receive" each time.
iii) Allow me to send email attachments > 300K (or whatever the ridiculously small limit is).
iv) Auto sign-in for Messenger. Every time I loose my GPRS connection I have to remember to go back into messenger and sign-in again.
Original post:
http://forum.xda-developers.com/viewtopic.php?t=37815
Live Messenger
Up.
I learnt yesterday about the new live messenger and its push capabilities. Needless to say, I was pretty excited to finally have a reliable solution for receiving my Hotmail e-mails immediatly and being notified.
I installed the latest, seemingly non-beta version of Live messenger and began testing it.
Well I was quite disapointed, but maybe (hopefully) I am missing something.
First, the push capability (sync setting on "as item arrives") comes nowhere near a Blackberry or Emoze solution. Well sometimes it does, but in average reception needed about two minutes. Not as fast as I had hoped, but I can live with that.
The main problem, however, is that they seem to have done it again :- I cannot get any notification working. The screen turns from "0 new e-mail" to "1 new e-mail" without any notification being triggered. I played arround with the settings for quite a while but have not been able to find a solution; searching the forum was just as vain.
Anyone any idea? Am I missing something here? No idea it is relevant, but I'm running an AKU1 version of WM5.
Thanks a lot for your help guys!
Upupupupupup
___ said:
Up.
I learnt yesterday about the new live messenger and its push capabilities. Needless to say, I was pretty excited to finally have a reliable solution for receiving my Hotmail e-mails immediatly and being notified.
I installed the latest, seemingly non-beta version of Live messenger and began testing it.
Well I was quite disapointed, but maybe (hopefully) I am missing something.
First, the push capability (sync setting on "as item arrives") comes nowhere near a Blackberry or Emoze solution. Well sometimes it does, but in average reception needed about two minutes. Not as fast as I had hoped, but I can live with that.
The main problem, however, is that they seem to have done it again :- I cannot get any notification working. The screen turns from "0 new e-mail" to "1 new e-mail" without any notification being triggered. I played arround with the settings for quite a while but have not been able to find a solution; searching the forum was just as vain.
Anyone any idea? Am I missing something here? No idea it is relevant, but I'm running an AKU1 version of WM5.
Thanks a lot for your help guys!
Click to expand...
Click to collapse
I have just bought an MDA vario in the uk and have noticed that the format of the contacts has changed from my previous phone (spv M500) and now will no longer sync with outlook which is very annoying! is this a problem that can be solved or something i've done wrong or is it a case of changing the ROM which i was considering any way?
Also the fact you can't select multiple people in one go when composing messages is a real pain in the ass as the majority of my txts go out to 5-6 people.
Any help would be much appreciated and i do appologise if this has been covered already.
Thanks in advance
Boultz
Hi there,
I hope someone can help with either of the following two issues:
Basically, I work in our company's IT dept. We have given all our directors a O2 XDA Mini S device - we have set these up to sync with our Exchange 2003 server - and work well most of the time - HOWEVER: Every now and then, we get one of these two problems:
1. Example scenario: UserA is on a train working through his\her handhelds inbox - they read some and delete some.
When they arrive at the office, and loads up Outlook - they expect to see a mirrored inbox to that of the handheld device.
Unfortunately, not so:
Sometimes - not always, but sometimes the deleted items that she deleted from the device still show up in his\her inbox as UNREAD, and upon further examination they are still sitting in the deleted items on the device - and don't sync back to Exchange.
The only way to "fix" this, is to manually change the Outlook inbox to mirror the handheld - as you can imagine, this is very annoying
2. The second problem we are getting - again randomly, is devices just stop syncing - switching off and on again doesn't fix it and we have to perform a factory reset and re-set them up from scratch for the user.
Are these Windows mobile bugs, or O2 \ XDA \ Qtek 9100 firmware bugs?!
Any ideas - anyone!?
manikm said:
Hi there,
I hope someone can help with either of the following two issues:
Basically, I work in our company's IT dept. We have given all our directors a O2 XDA Mini S device - we have set these up to sync with our Exchange 2003 server - and work well most of the time - HOWEVER: Every now and then, we get one of these two problems:
1. Example scenario: UserA is on a train working through his\her handhelds inbox - they read some and delete some.
When they arrive at the office, and loads up Outlook - they expect to see a mirrored inbox to that of the handheld device.
Unfortunately, not so:
Sometimes - not always, but sometimes the deleted items that she deleted from the device still show up in his\her inbox as UNREAD, and upon further examination they are still sitting in the deleted items on the device - and don't sync back to Exchange.
The only way to "fix" this, is to manually change the Outlook inbox to mirror the handheld - as you can imagine, this is very annoying
2. The second problem we are getting - again randomly, is devices just stop syncing - switching off and on again doesn't fix it and we have to perform a factory reset and re-set them up from scratch for the user.
Are these Windows mobile bugs, or O2 \ XDA \ Qtek 9100 firmware bugs?!
Any ideas - anyone!?
Click to expand...
Click to collapse
Yeah, I find when I open stuff on the handheld, it doesn't sync back automatically as Sending an email does.
Often if an email hits Exchange, it will then show the old one as New again on the handheld.
I find I just don't delete anything off the handheld and do it all from Outlook...it isn't working like Blackberry does I have found.
No lockup problems though, but if you read the whitepaper in this forum about how push works, it figures out the best time/how often to sync based on your amount of email.
Hi All,
Have been using the Dopod D810 in WM5 for a while, syncing using ActiveSync 4.5 worked well, syncs were fast. After upgrading to WM6, syncing became much slower, even if i just chose to sync the calendar appointments.
For example, when i have the D810 connected through USB to the desktop, then I add a simple calendar entry in desktop Outlook, the system starts syncing, that calendar entry is quickly sync'ed ( 0/1 changing to 1/1 then the check mark, this process is fast). However, after this, the system still stays on "synchronizing" for about 1 minute until it finishes.
I have already tried lots of WM6 roms, including the official Dopod D810 WWE rom and many other cooked roms (ax3l, mary, pdaviet, etc...)
Have you guys encountered this problem? and how to solve it?
please... no one has this problem except me?
hardworker said:
please... no one has this problem except me?
Click to expand...
Click to collapse
I have the same problem, but I have no idea how to solve it.
I have the same problem with HTC-P4350 (HTC_P4350_WWE_4.17.405.2_4.1.13.44_02.94.90_Ship.exe firmware)
I only have this problem when I choose to sync Outlook Email. When I deselect it, syncing is relatively fast.
Hi everyone, after doing some research online, it seems that its a consensus. Anyone running ActiveSync 4.5 is seeing this issue. I was running 4.2 with wm5 and syncs were lightning fast. I'm not sure if I upgraded to 4.5 or it happened during a windows auto update. 4.5 and wm5 was slow as heck. I tried everything. Reinstalling, hard resets etc, nothing. I upgraded my TyTN to wm6 and same problem.
I've tried posting this problem (others have as well) in the MSFT forums but no replies.
Anyone... HELP!!
it works with me
Hi guys,
I had the same problem with slow synchronization on activesync 4.5, however now my problem is a bit solved. I only chosed to sync calendar, and I installed with activesync 4.5 provided by the HTC (in my case it is T-mobile companion cd). Now it works charmingly. It seems there is some bugs or some optimization made per every microsoft mobile product. I will see if uploading the activesynce of T-mobile will violate the copyright, if not you will see it in the ftpserver shortly.
thanks for the replies. I am now wondering whether installing Outlook 2007 would help for the syncing problem between activesync 4.5 and wm6... ?
And #6, dymlu, I have installed activesync 4.5 and I am now syncing with my d810 in wm5 without problems.
I am using outlook 2007 with active sync 4.5. The speed is still slower compare to WM05 rom. Now i got problem with zonealarm, i need to shutdown it before activesync can sync with my PDA.
same problem here including activesync connection dropping on transfer of large files eg., video file over 1mb
i posted my problem here:
http://forum.xda-developers.com/showthread.php?t=326455
With any hope, MS might make an ActiveSync 4.51 available?
Yes, same here. ActiveSync 4.5 with TMO Wing. Sinking PhatNotes to desktop, the rest of Outlook to my Exchange server. It's just slow, period. RNDIS?
the slow problem does not seem to be related to rndis, even with rndis disabled, the same problem persists. When i just try to sync the calendar events, the "tick" mark next to calendar appears fast, the problem is after that, it keeps on saying "synchronizing" for around 1 minute, apparently doing nothing. At that time, the cpu loading on the trinity seems to be quite high, and it becomes un-responsive.
reading the log files of activesync didn't help much (maybe because i couldn't understand it).
I installed SKTools and in the optimize tab, I made an 'optimize for performance' action, which made several modifications in the registry. (TCPIP packet size ...)
Synchronization is now faster, even if the task has still a priority near critical on the PPC.
SKTools is a shareware and since the modification is needed only once ...
Yes, Activesync is *extremely* slow in my case as well. I am sure that this there is an incompatibility between *Micro$oft* Activesync and *Micro$oft* WM6!!
The reson I say this is because I was using the bundled WM6 and Activesync and the speed was incredibly slow. The speed hasn't changed even now that I flashed a lighter ROM.
It's time for M$ developers to get into work!
Yep, slow for me too. I'm running Office 2007 (under XP), the latest WM6 ANZ firmware and syncing email, calendar and favorites.
Have tried changing various settings, but it's still powerfully slow!
Slow ActiveSync
I upgraded my hx2490 from wm5 to wm6.1 and data transfer is slower than old good 5 1/4 fdd