Call siemens customer support for the failed radio stack 1% or other failed error message users
Siemens will fix/flash the xda for free all u pay is for shipping it to them the will flash it and send it back USPS priority mail...
make the call !!! i did , shipped today (no waiting on the return)
Siemens rebuild after pc2003 upgrade 1% failure
I too had the failure. I sent my SX56 to Siemens. they promised 10 working days. it turned into 18 working days. Their reason was they are having a flood of failed sx56 pc2003 upgrades.
I do not know if they are looking into the problem. I would hope they would place better controls for the upgrade if it has known failures. Such as: You must have rom version xx.xx, radio version A.xx.xx etc.
I see others attempting to load via an sd load. I am very much a novice and I do not yet know how all that works.
Russ
currently siems seems to suck... they gave me high hopes too mine was received by them on the 16 od feb and still waiting...
i am not sure if the radio stack can be upgraded by SD card... i beleiv e the only possible soln is SERIAL flashing which needs more than he cable... so we kindof have no other options yet
I saw on the xda site that special rom can be loaded which whould allow me to unlock sim. But I also saw people saying that they could not upgrade to PC2003 which the Special Rom.
I think after you get your Seimens back you may want to hold tight. I am going to wait and see what Cingular offers when the smoke clears.
They may offer a free upgrade and help.
Russ
I think Siemens are being very favourable toward people with failed upgrades, after all it is a FREE upgrade to the latest operating system, they would have been in their rights, having warned about flashing roms being a dangerous process whereby it could render the xda useless, to tell you to pay to rectify the problem. They should be commended on their willingness to help people despite the fact that it will cost them money to do so, so give credit where credit is due please.
I agree, we should not look unfavorably to a free upgrade. It is odd that so many sx56 units are showing up as failed upgrades however.
I suspect there is some issue with the rom update they offered some time ago. Hopefully, they will do further testing and revise the download version.
I will hold off trying again until I have spoken live with them to discuss potential causes.
I will pass along all that I find out.
Russ
cruisin-thru said:
I think Siemens are being very favourable toward people with failed upgrades, after all it is a FREE upgrade to the latest operating system, they would have been in their rights, having warned about flashing roms being a dangerous process whereby it could render the xda useless, to tell you to pay to rectify the problem. They should be commended on their willingness to help people despite the fact that it will cost them money to do so, so give credit where credit is due please.
Click to expand...
Click to collapse
Oh sure i am willing to give them credit that is why when i found out they were being so good and offered to fix it for free i came back here and told the rest of the folks... but the issue is ever since they wont give me an update or an ETA is why i say they suck... i am still looking forward to a fixed ph... try call them and they say one more week (every week) i even asked them to send it back without fixing so i can do whatever they said they can initiate it but dont know how long it will take to do that either
that is why the frustration....
update Siemens web site says shipped today...
awaiting to see what they have done on it...
After the phone was returned, then what?
Just curious if anyone who had their XDAs flashed back to PocketPC 2002 at the Siemens service center was able to try the Windows Mobile 2003 upgrade again (and have it successful).
I'd like to try to upgrade to WM2003 again -- anyone have advice for avoiding the radiostack upgrade failure that screwed my unit in the first place? My failure occured when the handset received a phone call just after I started the upgrade process.
Thanks --
Sean
got the ph back yest (overnight though they mailed it usps priority) must day am a happy camper again thanks to siemens
update:
what they did is probabbly replace the radio part of the phone,(ph has a new IMEI # and call timers were at 0) either that or they replaced the mother board and restored to ppc2002 with radio 20.10 (locked to ATT)
i went to 3.17 unlocked it again
upgraded to 2003 rom from lumpi's web site and left the radio there this time. actually getting a better signal strewngth then the new radio stack....
so there is the current status.
Siemens turnaround quote is now 30 days
I just talked to Siemens as they have had my phone for two weeks. It is still in queue to be reflashed. They also told me that they will NOT flash to WM2003 or the new radio stack. I will get it back with PPC2002 and the original AT&T radio stack. They indicated that the upgrade was the users responsibility. They also acknowledged that it may fail again leaving the phone unusable. You get the feeling that both Siemens and AT&T just wish they could forget the SX-56.
BTW, I don't consider the fact that Siemens is doing the reflash at no cost something to brag about. They would not have been in this mess if the upgrade had been more thoroughly tested.
I had planned to have the PPC Tech guys upgrade the Ram and battery in my SX-56, but I wonder if it makes any sense to further invest in this idea of a combo PDA/Phone.
david
They would have been within their rights to have never released an upgrade so how you can fault them for giving a free upgrade is beyond me, by the way I have upgraded several xda's with the wm2003 official flash and had zero problems, its the radio stack that causes all the trouble, if your radio stack isnt broken its best to leave it alone, I was very happy to get a free official wm2003 upgrade. I have a Toshiba e740 and have been told by the makers that an upgrade to wm2003 is not an option but if it was it would cost a fair bit of cash so I have a flash upgradable pocket pc that will forever be stuck on wm2002 unlike xda owners who got it free from Siemens/ATT
Can anyone tell me where they called? My 2003 upgrade failed and my PPC has failed!! I am completely lost without it!!
PS ATT has forgotten the SX56 as they no longer carry it or sell it.
Which has pretty much been the case since the begining. The ONLY support I have ever recieved has been from this site.
Work around the RSU issue to upgrade to WM2003
I used the OSImage tool from this Web site to manually upgrade to WM2003 (after I had to send my SX56 back to Siemens for a re-flash to PPC2002). I didn't upgrade the radio stack -- really just wanted WM2003 so that I could get a mute buttom.
No problems since the upgrade, for what it's worth.
-s
I fix all dead Radio stack failure, no need to wait , same day service!
Re: After the phone was returned, then what?
ts96740 said:
Just curious if anyone who had their XDAs flashed back to PocketPC 2002 at the Siemens service center was able to try the Windows Mobile 2003 upgrade again (and have it successful).
I'd like to try to upgrade to WM2003 again -- anyone have advice for avoiding the radiostack upgrade failure that screwed my unit in the first place? My failure occured when the handset received a phone call just after I started the upgrade process.
Thanks --
Sean
Click to expand...
Click to collapse
I have gone from the original AT&T ROM to the Siemens 2003 Update to the XDA 2002 SE back to the original AT&T ROM and so on and so forth...the radio stack on any of them are just down right horrible. ALL OF THEM ARE CRAP. I had to go back to using my PALM TUNGSTEN W in order to make and receive phone calls, the main reason for getting a phone right.
Its just so disappointing. SO SO Disappointing. And no one should blame Microsoft, this isn't a Microsoft issue. I have another PDA/GSM Phone that doesn't fustrate me the way this one does.
Just sickening.
I just unlocked my T-Mobile Pocket pc and now I am on the AT&T side. I have tried to install the AT&T OS, but when I try, the program that I downloaded from Siemens, AT&T told me about, locks up and just quits running. Any one has any suggestions. I have looked in the forums here and at AT&T but no luck. I did call Siemens and they told me that I could send them the set so that they could flash it back to 2002. Then I could be able to install AT&T's 2003, of course, they want 35 bucks.
Any help will be greatly appreciated.
Sysload
I just wanted to let everyone know that blackberry connect is working on my Cingular 8525 with UTMS. It use to only work only on GSM. I had problems with some software that I loaded and had to do a hard reset. When I reinstalled the blackberry connect software it started work on UTMS. I was very happy camper because I did not expect that to happen. I don't know if Cingular network changed here in the Kansas City area to allow BB Connect to work. I talked to our Cingular Rep and was told blackberry connect would be available 1st quarter of this year.
To give you guys my background I'm a system admin here in a local company here in Kansas City. We have a blackberry server and about 100 blackberry users. I bought a Cingular 8525 about a month ago. I have spent many hours trying to get BB connect to work. Here is my Device Info:
Rom Version 1.34.5021.
Radio Version 1.16.00.00
Blackberry Connect Desktop Version 2.1.1.13
Blackberry Connect Client 2.1.2.31
Transport Version 2.1.0.75
just sending out an SOS i have been trying to get blackberry connect to work on my 8525 cingular for the past two days. here are the specs
ROM:3.62.502.3
ROM DATE:10/11/07
RADIO VERISON:1.54.07.00
PROTOCOL VERSION: 32.86U.7020.23H
i am using blackberry BIS not BES is there a blackberry connect that i need to use to make it work on the 8525. what version do i need of blackberry connect and what version rom do i need for the 8525 . also do i need to contact cingular and tell them i need blackberry data for pocket pc or can i get it to work by staying with my blackberry device data plan. i am able to use the blackberry data plan on my 9800 with out calling cingular and i am able to get my blackberry email on the nokia. please please help. i have searched all night 4 am and i am a serious computer geek so if people need to get real specfic i can keep up lol
I'm trying to get Blackberry Connect running on my Wizard. I have a couple of issues that I haven't seen addressed anywhere in the forums.
First, my info:
Device = HTC Wizard G4, Cingular 8125.
OS = WM 6.1 TNT.19199 v2.
Carrier = AT&T w/ a Cingular PDA Connect unlimited data plan
My company runs Blackberry Enterprise Server.
I was able to get Blackberry Connect 4.0 from here: http://www.sems.org/entry.asp?ENTRY_ID=225
Does anyone have a more recent version?
Do you know if I still need to use a hex editor to spoof my OS version? I haven't tried that yet.
The main problem I'm getting is that I can't activate once I install BBConnect. I assume this is because I don't have a BB data plan yet. So I call ATT and try to switch to a BB enterprise plan and it doesn't work. The first time I tried the lady talked to an internal tech guy who said that since ATT doesn't officially support BBConnect on the Wizard, their system would periodically check my IMEI number, determine that it's a wizard, CANCEL MY DATA PLAN, and charge me per-KB for any future data accesses. Yow!
Well, as a staunch geek I said bring it on, so she tried hooking it up, but the computer refused the BB data plan because it saw that my IMEI number was for a Wizard, not a BB. Bleh.
So a few hours later I called back and got someone else and told her that I had a Blackberry that I wanted service for. She asked for the Blackberry's IMEI number. I said I didn't have it yet. She said to go to the web site and tell it that I had a Blackberry instead of a Cingular 8125. I did that, but the web site now shows a grayed out, nameless phone icon. It apparently didn't believe me about having a Blackberry. Anyway, then the lady tried to set it up but it wouldn't let her because it still said my IMEI number was for an 8125.
So what do I do? Does anyone currently have BBConnect running successfully on an AT&T data plan using your 8125's IMEI number?
Is there a way to spoof an IMEI number?
I actually bought a $10 real blackberry on ebay to try to get around this. Once it arrives I'll be able to switch my data plan for sure, but then when I put my sim card back in my 8125, will ATT's computers detect my 8125's IMEI number and turn off BB service, like their tech guy said? I read something on this thread about someone getting BBConnect to work great for about 12 hours, but then it stopped working. I wonder if this is what was going on.
I guess I could go out and buy a Tilt because ATT does approve of BB Connect for that, but I would rather use my 8125 until I can get a WM7 device with Nvidia's APX2500 3D/HDTV chip in it.
Is it possible to spoof my 8125's IMEI number to a Tilt's IMEI number?
Any help would be much appreciated.
Thanks,
DaveMc
Seriously, can someone help a little, please?
Ok. I got a cheap Blackberry and called ATT to switch to the Blackberry data plan. I told them my end goal of running BBConnect on the 8125. This guy was more savvy and said I could use the PDA Enterprise plan, so I went with it.
However, I'm not getting any BB goodness. I installed BBConnect 4, it rebooted, I tried activating the BB, but it just said "Not Connected".
Now I can't even boot. It just hangs on the TNT "Windows Mobile 6.1 Professional" third splash screen.
Can I please hear from anyone running BBConnect on a Wizard? What is your configuration? What is your version of BBConnect? Where did you get it? What am I doing wrong?
Thanks in advance,
Dave
You need to have the Blackberry plan, the PDA connect won't work. I had the same issue. ATT reps are trained to put you on a plan based on the phone, but when you are running BBC you must have a Blackberry plan. Took me 3 calls.