New Blackberry Connect on AT&T Problems - 8125, K-JAM, P4300, MDA Vario General

I'm trying to get Blackberry Connect running on my Wizard. I have a couple of issues that I haven't seen addressed anywhere in the forums.
First, my info:
Device = HTC Wizard G4, Cingular 8125.
OS = WM 6.1 TNT.19199 v2.
Carrier = AT&T w/ a Cingular PDA Connect unlimited data plan
My company runs Blackberry Enterprise Server.
I was able to get Blackberry Connect 4.0 from here: http://www.sems.org/entry.asp?ENTRY_ID=225
Does anyone have a more recent version?
Do you know if I still need to use a hex editor to spoof my OS version? I haven't tried that yet.
The main problem I'm getting is that I can't activate once I install BBConnect. I assume this is because I don't have a BB data plan yet. So I call ATT and try to switch to a BB enterprise plan and it doesn't work. The first time I tried the lady talked to an internal tech guy who said that since ATT doesn't officially support BBConnect on the Wizard, their system would periodically check my IMEI number, determine that it's a wizard, CANCEL MY DATA PLAN, and charge me per-KB for any future data accesses. Yow!
Well, as a staunch geek I said bring it on, so she tried hooking it up, but the computer refused the BB data plan because it saw that my IMEI number was for a Wizard, not a BB. Bleh.
So a few hours later I called back and got someone else and told her that I had a Blackberry that I wanted service for. She asked for the Blackberry's IMEI number. I said I didn't have it yet. She said to go to the web site and tell it that I had a Blackberry instead of a Cingular 8125. I did that, but the web site now shows a grayed out, nameless phone icon. It apparently didn't believe me about having a Blackberry. Anyway, then the lady tried to set it up but it wouldn't let her because it still said my IMEI number was for an 8125.
So what do I do? Does anyone currently have BBConnect running successfully on an AT&T data plan using your 8125's IMEI number?
Is there a way to spoof an IMEI number?
I actually bought a $10 real blackberry on ebay to try to get around this. Once it arrives I'll be able to switch my data plan for sure, but then when I put my sim card back in my 8125, will ATT's computers detect my 8125's IMEI number and turn off BB service, like their tech guy said? I read something on this thread about someone getting BBConnect to work great for about 12 hours, but then it stopped working. I wonder if this is what was going on.
I guess I could go out and buy a Tilt because ATT does approve of BB Connect for that, but I would rather use my 8125 until I can get a WM7 device with Nvidia's APX2500 3D/HDTV chip in it.
Is it possible to spoof my 8125's IMEI number to a Tilt's IMEI number?
Any help would be much appreciated.
Thanks,
DaveMc

Seriously, can someone help a little, please?
Ok. I got a cheap Blackberry and called ATT to switch to the Blackberry data plan. I told them my end goal of running BBConnect on the 8125. This guy was more savvy and said I could use the PDA Enterprise plan, so I went with it.
However, I'm not getting any BB goodness. I installed BBConnect 4, it rebooted, I tried activating the BB, but it just said "Not Connected".
Now I can't even boot. It just hangs on the TNT "Windows Mobile 6.1 Professional" third splash screen.
Can I please hear from anyone running BBConnect on a Wizard? What is your configuration? What is your version of BBConnect? Where did you get it? What am I doing wrong?
Thanks in advance,
Dave

You need to have the Blackberry plan, the PDA connect won't work. I had the same issue. ATT reps are trained to put you on a plan based on the phone, but when you are running BBC you must have a Blackberry plan. Took me 3 calls.

Related

BlackBerry Connect problems with latest HTC ship ROM

Hi folks,
I have just got myself an HTC TyTN and found this forum. I have been reading it for
a couple of days and managed to update the ROM on my phone to the latest HTC WWE version
on the wiki.
Loving the phone so far but I cannot get BlackBerry Connect to work.
I am running BlackBerry Connect 2.1.2.54 and using my UK O2 3G SIM which was previously
working great for BBConnect on my Nokia E61, so I know I am OK from the network side of things.
BBConnect installs OK, gives me a PIN OK, but when it tries to connect I get:
"Network Available" followed by
"Data Tunnel Available" followed by
"Not Connected"
I should mention that I am only using BlackBerry Internet Service, not the full-blown
BlackBerry Enterprise Service, so I have not installed the desktop part of the software,
only the client for the mobile.
I even tried to downgrade the ROM to the 1.35 version last night but the 1.35 updater
refused to let me.
Has *anyone* got BBConnect to work on the latest shipping ROM? Anyone have any details
about upcoming new versions of the BBConnect s/w?
Reg hacks?
I would be very grateful for any advice, will post back results.
Thanks,
Charlie.
PS: Is there any way to turn off the green flashing network status LED? It drives me crazy
PPS: If nothing will get BBConnect to work, anyone know of another solution to get my POP3
Yahoo mail pushed to my phone (I am UK based if that matters)?
I would appreciate some help with this same problem, but on Cingular USA.
New 8525, updated AT&T ROM, Cingular's Blackberry Personal data plan.
I was told by RIM they don't support Cingular and 8525, but I see many
users in this forum do have it working.
Have tried various version of BB Connect on my 8525, but they
all point to a blackberry.net IP address that ends in .189.
Some threads say it needs to be .192 for USA - is that my problem?
Thanks for your help !
I had Blackberry working fine on a T-Mobile Vario II, but last month that went back faulty (the dreaded lock-ups) and was replaced with a new unit.
I was unable to connect to Blackberry, getting the same response as Charlie. After much investigation TM were about to exchange the handset again when I received a call from TM saying that there was a known problem with a certain range of IMEI numbers on new handsets that were not able to connect with Blackberry. After checking we found that the IMEI of this new handset fell within the affected range.
I was told that it was a Blackberry problem, and that TM were expecting RIM to issue an update or patch to cure the problem. I decided then to remove the blackberry from my account and use other methods, so haven't pursued it.
So it seems there is a known problem with some HTC handsets, but as usual there's little being done about it!
bbc does not work with the new rom. to roll back, use the sdcard upgrade method in the wiki under rom updating for beginners.
this will take you back to 1.34..... sux.
wes
Can anyone else confirm that Blackberry Connect requires the original ROM?
As the previous poster said, that would sux.
Has anyone else been able to get the following to work?
1. Cingular US
2. Blackberry Connect Client (ver 2.1, not 4.0?) loaded onto 8525, running WM5
3. Get Client to generate a PIM
4. Use "Change Handheld" option on mycingular website to enter the new IMEI and PIN
5. Sucessfully access BIS
Please let me know which version of the 8525 ROM and BB Connect you used.
Thanks for your help!
Here's my setup:
1) Cingular 8525 SIM/CID unlocked (HardSPL 7)
2) Elf's 2.1 Crackberry ROM (WM6) - very nice stable build.
3) BBConnect 4.0.0.67 CAB
4) Cingular Blackberry Tethered Unlimited (both BIS and BES enabled)
Make sure you have a data connection working first.
BBConnect will issue you PIN after you click the Register button - you can see this in the BB Connect utility on your handheld.
You can then use this PIN and your phone IMEI on Cingular's BB site:
http://mycingular.blackberry.com/
Don't forget to download the Service books.
If your company has Outlook Web access for Exchange Server you can avoid BES.
BBConnect only allows 3 email boxes on a non-BB device.
Everything works fine except that the BB Service hogs the wireless connection so that I sometimes have problems with other services require internet connection.
Toss that Cingular ROM (even the latest 2.15 update) - it's worthless and a real headache - very unstable
I'm getting ready to install this, can you explain this comment:
If your company has Outlook Web access for Exchange Server you can avoid BES.

Blackberry Connect

Has anybody gotten blackberry connect to work on a Herald?
I just tried it on mine and ended up hardreseting cause it would never boot completely after it.
Help
Are you saying that you cant get the gprs settings for the black berry plan?
I am running the employee blackberry plan on my wing and it works great.
If you are using the black berry internet plan you need to have your gprs connecting to wap.voicestream.com
where did you get the cab for your wing
Cab
I got the cab here:
http://thinkabdul.com/2007/05/30/do...obile-5060-smartphones-and-pocket-pc-devices/
The issue is I install it and it totally hangs my herald up to the poing that not even a reset works. I guess I'll try and see now with WM6, because I did that before upgrading.
Anybody know why it doesn't work?
Thanks
Is this only working on the factory rom or a cooked rom? Im going to test this tonight anyway but i like my Touch layout but wouldnt mind testing this. According the website it changes out the Windows icons and home page to match the needs of RIM.
I will post once i test.
After many hours of testing it doesnt work on the Herald at this time. The software is only good for the Dash. I have to finish my testing from work because it seems to only accept a BES server. I got the service onto the Dash. I will post later how it works but to be honest this process what not worth the trouble.
Maybe someone can work on a cab file to make this compatable with the Herald. Also Xavier, custs of T-Mobile cant use the BB service with the Wing. Employees are able to use it because you are not truely on the BES on windows you are using webmail to bypass the firewall. This software once it works on all Windows mobile phones will generate a PIN which is required for blackberry users to use its service.
Hope this info helps.
Hard reset your device, install the blackberry software, but install the software in the phone memory, and then synchronize etc. basicaly u need to have a clean device to have it working, i encountered the same problem i followed this procedure and it works on HTC P4350. a.k.a. Herald.
is it possible to get BlackBerry Messenger on a winmo device? if u have blackberry connect does that mean you also get blackberry messenger? or is blackberry connect only for emailing? (which new winmo devices from carriers seem to do just fine with push email). thx
Blackberry Connect not working on my Wizard
I'm trying to get Blackberry Connect running on my Wizard. I have a couple of issues that I haven't seen addressed anywhere in the forums.
First, my info:
Device = HTC Wizard G4, Cingular 8125.
OS = WM 6.1 TNT.19199 v2.
Carrier = AT&T w/ a PDA Enterprise data plan, which allows BBConnect
My company runs Blackberry Enterprise Server.
I was able to get Blackberry Connect 4.0 from here: http://www.sems.org/entry.asp?ENTRY_ID=225
Does anyone have a more recent version?
Do you know if I still need to use a hex editor to spoof my OS version? I haven't tried that yet.
Does anyone currently have BBConnect running successfully on an AT&T data plan using your 8125's IMEI number?
I installed BBConnect 4, it rebooted, I tried activating the BB, but it just said "Not Connected". Occasionally if I go to Utility and click "Register" the status screen will say "Service: Network Available" then "Data Tunnel Available" then back to "Not Connected".
Can I please hear from anyone running BBConnect on a Wizard? What is your configuration? What is your version of BBConnect? Where did you get it? What am I doing wrong?
Thanks in advance,
Dave
Tmobile Wing-Herald and BBC
This is more toward mrbrady12--
You posted:
Maybe someone can work on a cab file to make this compatable with the Herald. Also Xavier, custs of T-Mobile cant use the BB service with the Wing. Employees are able to use it because you are not truely on the BES on windows you are using webmail to bypass the firewall. This software once it works on all Windows mobile phones will generate a PIN which is required for blackberry users to use its service.
I am having this very issue. I have a new Wing, I am on Tmobile, I have a BES data plan for my sim. Lastly I have the BBC 4.0.0.97...Installed without issue to phone memory. But will never generate a pin. Even speaking to BES server over GPRS or 802.11 etc, it will not activate my corporate account. I took my card to Tmobile and tested on a true bb device.. Worked no issue.
So I would tend to agree with you regarding these folks not truely on BES service over celluar means. You might be catching internally via 802.11 but even that seems odd.
So, please if the "wing'ers" have this working share the info..
thanks all
do you know the muffinman..the muffinman..the poking ms muffin.

Can I use another phone to connect my phone to the Internet?

Hey,
My friend's phone has (free) Internet access. I doubt it's free but I know she doesn't have a data plan, and she claims she isn't getting any usage charges for accessing the Internet. She's had Cingular for a few years now. Do they offer pay-as-you-use Internet?
Anyway, I'm wondering if I could somehow establish a connection with her phone and then access the Internet. Possibly Bluetooth? I'm using the Wing (HTC Herald).
Generally phones that have BT can function as BT modem. The paring on your side should be pretty straight forward but setting up your friends phone (not a WM device right?) depends on its model.
Yeah I posted the message because I couldn't get it working. I thought I had everything set up correctly on my phone. I probably... I just have to set hers up correctly. She has a Nokia N75 - http://www.nseries.com/index.html#l=products,n75
Anyone have any experience with this?
Cingular does have pay as you go, it is very expensive like 1.5cents per k. This ads up in an awful hurry. If this is a new account for your friend, you should check online and see if she is racking up data usage. If so add a data plan before the billing cycle ends. Can be done through cs and they will make it retroactive.
N75 should work as a modem with the HTC Wing without a problem.
I rarely come up to see a data plan in US that have unlimited data access btw
Oh also btw, theres a simpler solution to just insert your friend's sim card into your T-mobile Wing (as long as its unlocked ). Cingular and T-mobile both use GSM anywayz (not like Sprint or Verizon using CDMA).

No SE X1 in ATT acct Management!

For those of you using ATT in the US. I went to my acct management to mess around with my plans when I discovered that my default device had been switched to a moto Q. I chose the "this is not my device" option but the Xperia is not on the list.
Are there any workarounds. The reason this is important is that I am unable to change my data plan, plus a lot of features and options that used to show up when I had my Fuze are gone.
alabij said:
For those of you using ATT in the US. I went to my acct management to mess around with my plans when I discovered that my default device had been switched to a moto Q. I chose the "this is not my device" option but the Xperia is not on the list.
Are there any workarounds. The reason this is important is that I am unable to change my data plan, plus a lot of features and options that used to show up when I had my Fuze are gone.
Click to expand...
Click to collapse
Searched for "HTC kovsky" ??
gtrab said:
Searched for "HTC kovsky" ??
Click to expand...
Click to collapse
Could you please elaborate. There is no HTC kovsky in the list of possible devices. The only HTC item is "Fuze black".
I had the same problem. I called AT&T to give them my imei number and to change my data plan and The lady kept insisting that I was using a Motorola Q. I insisted that I was not and that I was holding my x1 in my hand. She said she did an imei search and that I was wrong and kept insisting my phone was a Q! I finally just hung up. My phone under my acct. management page stills shows as a Q.
if att does not sell the xperia, i don't think that they would have it on their devices list.
Isn't that a good thing that you can go for the cheaper $15 unlimited data plan?
Couldn't u just pop ur sim in an old regular phone, change the plan and then pop the sim back into the xperia?
did you get a 3g sim card for your x1? thats what the lady told me to do because i initially wasnt getting texts nor internet.
for some reason, the lady i talked to was very helpful and was able to change all the settings on my plan - i just explained to her what kind of phone it was, smartphone with hsdpa?, so on and so on
hope this helps
The AT&T phone tool is garbage. Some of the promotional tools insists that the agent ties the IMEI number to the feature in order to add it to your account. It is ridiculous that the IMEI comes up as a different phone as an IMEI supposedly represents the DNA of the phone. Albeit the X1i is not a supported AT&T phone it should not populate as any other phone in their system at all. Maybe this is AT&Ts sly way to squeeze out any users using non-supported handsets. We already know they are capable of taking that route seeing how the iPhone conditions panned out.
AT&T Idiots
You can't call them to get any help. They go only on the IMEI # now, because they send you packets via sms/mms for the specific phone that comes up with that number. This way there is no knowledge needed of how to actually walk someone through settings. Obviously they don' t offer the X1 so they have any sort of support for it. I went through ten minutes of telling some woman it wasn't a razor! I just went to the store and told the guy I have a fuze and I wanted off my Iphone plan. He didn't even look at the phone and that was that.
IMEIs went from having the first 6 as an identfier to the first 8. This means that some IMEI lookup still pick up old phones.
Suppose the only trick if ATT aren't helping is to borrow a phone which can be identified that has similar features and to stick your SIM in it.
alabij said:
For those of you using ATT in the US. I went to my acct management to mess around with my plans when I discovered that my default device had been switched to a moto Q. I chose the "this is not my device" option but the Xperia is not on the list.
Are there any workarounds. The reason this is important is that I am unable to change my data plan, plus a lot of features and options that used to show up when I had my Fuze are gone.
Click to expand...
Click to collapse
What are you trying to do with the AT&T website and within the X1A, what do you want access to?
If you use a lower end phone, you can get your Data plan for only $15 (medianet). Fuze is a smartphone = $30. Either way, you will get 3G and HSDPA.
williamn said:
What are you trying to do with the AT&T website and within the X1A, what do you want access to?
If you use a lower end phone, you can get your Data plan for only $15 (medianet). Fuze is a smartphone = $30. Either way, you will get 3G and HSDPA.
Click to expand...
Click to collapse
LOL! I'm not trying to change anything. I'm fine with my plan. I was just curious as to why my phone was being classified as a Moto Q and wondered if anyone else had the same issue.
When I was with T-Mobile, their database would show my phone even if it wasnt offered by T-Mob.

Imagio Without Data Plan on VZW

Hey All:
Looking to upgrade from xv6900 (Touch) to Imagio; and wanted to know if there is anyway to connect an unlocked Imagio without paying for the data plan on VZW. I love VZW service and signal and donmt want to get rid of them. Any insight is helpful thanks.
devildog0729 said:
Hey All:
Looking to upgrade from xv6900 (Touch) to Imagio; and wanted to know if there is anyway to connect an unlocked Imagio without paying for the data plan on VZW. I love VZW service and signal and donmt want to get rid of them. Any insight is helpful thanks.
Click to expand...
Click to collapse
You might try going to Verizon's website and manually switching your phone through your account settings. If you don't have an account there, you'll have to register and link it to your Verizon billing account. To switch the phone manually on the website, you just need to enter the new phone's MEID, which is found beneath the battery. I can't guarantee that will work if the two phones' features are a lot different, but it's worth a shot. Worst thing that happens is it doesn't work.
robin24k
I've looked into this issue a lot, and there is no way to legally get around the mandatory data plan. What I ended up doing is upgrading to an Imagio through Verizon and bought a new Motorola W755 on Ebay. When I got the Imagio, I activated it for a minute to accept the terms of the contract, then had the rep credit back the prorated data charges.
Now, I'm using the W755 as a phone and the Imagio as a PDA. I'm still carrying two devices, but it's much lighter than the Treo 755p and Treo Pro combo I had been doing before.

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