Database Users

Pointers required for removing slow O2 software (please!)

Hi guys, great forum.
I must admit to being rather nieve and lost in all the technical stuff! Im a newbie to the XDA world, and so far Im loving it!
I bought my O2 XDA mini s on ebay, at just over 2 months old. Its in perfect condition, but when I try to remove the O2 software, it's not on the list... but its definately still on there!
Should I let my battery run out and reboot it?
Also it wont link with the outlook on my pc (installed from the cd) so it looks like its gonna take me 3 weeks of typing to put all my contacts in to it!
Can someone point me in the right direction for a thread? Or is there a good site for newbies to look at in layman's terms?
Any help would be extremely well recieved!
Cheers

Hi Gary
sorry mate can't help but noticed your post had no answer. Like you I am not a techie. Most of the posters on here seem to do nothing but experiment with their XDA's all day There is a wealh of info and help but sadly only useful to other techies.
There doesn't appear to be anything geared at assisting casual users and non techies that have neither the time or inclination to fiddle with ROM's and software etc .
I reckon that would be a useful sticky for noobs- like how to change/ customise the desktop and install various A/V software and remove o2 software etc
Suggest you get the full manual and wade through that.
I bought my o2 mini s at xmas and haven't made a single call on it yet . Its far too complicated for me and working 12 hour days I've no time to play about with it. :roll:

I'm no techy either but I do know that if you do a hard reset and choose corporate install the O2 stuff is not installed. There's some good advice here too - it's maybe a bit less technical than this site.
http://www.clieuk.co.uk/forum/forumdisplay.php?f=45
Dave

Cheers for the replys Dave and Peanut.
I managed to find something useful here... http://www.avforums.com/forums/showthread.php?t=287641
if theres anyone else thats confused about this stuff.
I'm really happy with mine, on the whole it seems pretty simple to use. I hate that it doesnt close programmes when you click the x though.
Im gonna have a little play, but I'll need to get my mms and gprs info from orange first if i install the corporate profile.
I find that if the phone is on for more than 5 mins ifI press the green call button it doesnt bring up the phone screen, even with the normal power setting! I'm hoping this new profile will speed the bad boy up a bit too!
WiFi is a godsend on a mobile! Yey!

Without going through all the palava of flashing a new Rom the easiest way of really removing the O2 crud is to do a Hard Reset of the device (hold the Com Manager and Voice Command buttons the poke the little reset hole on the right hand side of the unit.
When you get the option select corporate installation option and then if I remember correctly you get a count down, press the reset button (without the other two buttons) again briefly to do a soft reset this should then start Windows in its regular non O2 sullied form.
Hope this helped.

SPV M600 Keeps soft resetting and other issues...

Guys I recently purchased a brand new SPV M600 from ebay and when I say its new, trust me because it was completely sealed and no marks/scratches on the M600 plus all the wires/leads were sealed etc, and he even sent me the invoice from Orange stating the date of purchase, accidentally I think as it contained his home address and telephone number!
Now when I first turned it on and charged the battery etc, I had a little play with it and it all seemed fine. I took it to work with me that day and at work it started to act strange.
First it started by soft resetting itself while I was in the SETTINGS window just tweaking all the bits and bobs to my liking. Anyway it started up again and this time it seemed ok. I tried opening all the menus etc as I had done before but it didnt soft reset again which was a little relief!
It worked fine for the next 10-15 mins after which I put it away and started doing some work which is what I should've been doing in the first place!
I got home in the evening and sat in from of my PC and turned on the PPC and this time it started at the Splash Screen instead of coming out of stand by! Weird as I didnt reset the device and its on Button Lock so it couldn't have happened by accident whilst being in my pocket!
The only problem was though, this time it stayed in the splash screen and wouldnt go past that! I soft reset it again but still no luck!
So I then went for the kill and did a hard reset, not that I lost anything as I didnt have any information on there. After the hard reset, it goes past the splash screen on to the blue nice looking Windows 2005 screen but it stays stuck there!
Did a hard reset again and this time it worked but it crashed when it was installing the customisation tools! It needed a soft reset again! After that it seemed to work ok... only for a little while before it started all over again!
Now this was the original Orange Rom and I have no idea which one it was and I didnt care because it had to go!
I came here and found that our friend Jester was upto his old tricks again and had released a modified version of the Qtek Rom, so I went for it and installed it without any problems (except for his very original spash screen which scared the hell out of my little sister and I didnt find it very comforting either but soon had it changed with Jester's HTC Splash screen).
But unfortunately the problem still remains and the same thing keeps happening. It soft resets itself once in a while and when I do a hard reset it gets stuck in either the Splash Screen or at the next screen which is the Windows 2005 blue screen.
Its like trial and error really, when you guys want to hard reset your prophet all you have to do is do it once, but I have to keep trying at least 2-3 times.
In some cases I need to do a hard reset and then a soft reset soon after when it gets stuck in the Windows 2005 blue screen! And even then its not over because when it gets to the installation of the customisation software, theres a good chance it'll crash there and will need a soft reset!
I tried to install the original Qtek Rom, the one which Jester modified a little but it wouldnt work and I'm guessing I only have the CID lock to thank for that! Mines a G4
Any idea guys? I'm totally screwed here as I cant send it back to the guy I bought it from because I have changed the Rom and thats not good because he cant send it back to Orange to get a replacement! I wish I hadnt changed the Rom and just sent it back to him but I thought it was a software issue.
I'm not convinced its a software issue anymore though!
If you made it this far then I apologise for making this post too long (was longer but I had to to edit out like 1/4), and bloody hell is that the time!
Anything from anyone would be much appreciated.
All the best.

My friend you should try to format your phone and install new operating System...Similar problem happened to me (mine just freezed and I had to reset it) so the new OS is the solution of your problem...So when you do that,tell us if everything is ok..And one more thing---This little mobile device is THE BEST you'll ever get for that amount of money-so keep it and take care my friend...
Greetings!

Alix, thanks for your post. I'm not too sure about that because like I said, it came with the original Orange Rom and even then it was like this, and after upgrading to the latest Qtek Rom, the problem still continues. So somehow I dont think its the software. I mean I hope it is the software as thats an easy fix if I can somehow get my CID unlocked and right now thats not possible on G4 Roms, unless I'm wrong and falling behind?
I have a feeling its the hardware and if it is then I'm screwed!
Thanks for your reply and hope to hear from others soon.

Have you tried to replace the battery? some times the battery causes this kind of behavior when its not supplying enough power to the phone.
try to HR with the phone connected to a wall charger (not to pc) and see how it goes.
if it reboots OK, so probably its a battery issue.

Shayd that was good thinking and I tried it right away but unfortunately it wasnt the case. It still needed 3 tries... one hard reset followed by two soft resets before it went past the Splash Screen.
I've just about had enough with this thing!
Thanks nonetheless.

How To Reset SPV M600
hi every one,
can some body tell me how to hard reset SPV M600
It's On ORANGE
IPL 2.10
SPL 2.10

infozohaib said:
hi every one,
can some body tell me how to hard reset SPV M600
It's On ORANGE
IPL 2.10
SPL 2.10
Click to expand...
Click to collapse
RTFWiki!! It's there!

hi , I have spv m600 from orange and I did something to change the original room , and now it work perfect here do that way
first thing unlock sim using this link to download unlock tool.
http://forum.xda-developers.com/showthread.php?t=300062
After that you can download room from this page to updagate your phone
http://forum.xda-developers.com/showthread.php?t=297489&page=3
Download: LvsW WM5 NVID(no vendor) [RUU-Prophet-220734-2207114-024721-NVID]
That room work for mime . you should try it
I hope .It ll help you
http://wiki.xda-developers.com/index.php?pagename=HTC_Prophet

Hard reset SPV M600.
How reset SPV M600?push buttom cam and buttom comm manager(both two buttoms left ) and the reset with the stylus.keep the two buttoms pushed till you get a message then strike any key to quit.
Caution:
you turn off your pda before doing any hard reset.your pda will install default parameters.
Save your data before any hard reset.
good luck.

phew! i just went to sell my SPV M600...as its being doing my head in an is long overdue for an upgrade. however, it decided to die in the shop! i was offered 50quid too, so i wont be goin back there, but i needed the money to get me through to pay day, (its something ive been puttin off doin fior awhile, but when moneys tight....) id just like to say a huge thank you for lettin me be able to reset my own phone, the Orange shop wanted £100 for a replacement (screw that!) an the car phone warehouse wanted to take the phone, send it to sweden, mess about with paperwork, an probably wouldnt have give me back till next year.
so, Thank you
P-Swish
PS...does anyone have any experience/news on the new Nokia N95? im lookin at upgrading to one, an well, if anyone has any bad experiences/insider info pls email us

Stuck on a Garbled Splash Screen

As a new O2 xda exec user, I thought I should play safe and upgrade to latest ROM etc on the O2 web site. After a couple of false starts and after checking the excellent wiki advice, I got the thing to run through and complete the upgrade.
But on doing the final hard reset, I find myself with a completely garbled screen instead of the O2 splash screen. After a couple of seconds the 3 lines of text appear on the screen (the R, G and D numbers) but against the background 'snow' I can't read them. No response to keyboard or to 'random' pressing the screen. The screen eventually turns off after a few minutes but when switched back on remains with the same garbled screen as before.
Tried going through the whole process again but sadly got the same result.
Tried going into bootloader and doing a soft reset (as advised one of the many upgrade problem threads I've checked) but that also took me to the same garbled screen.
Can anyone help me out with this? I can't find anything quite like this on the Wiki or in any recent threads.
Should I try an alternative ROM? Stupid question, but is a Jasjar ROM OK on an O2 exec?

Hi - just thought I'd save people any wasted effort. This problem is now sorted.
It seems the O2 web site had linked to an out of date ROM which I downloaded and installed in blissful ignorance. Went back to the web site and found the link is now updated and gives the correct ROM version. This loaded and started up with no problems.
In case anyone reads this - although I didn't get any direct responses from the community I would still like to say a big thanks cos the Wiki and the responses to other threads are a real help. You guys have put a lot of effort into this and created a resource which is invaluable.
Top bananas!

lol...well i guess me and u were in the same boat my dude...i def did exactly da same thing u did..jus a new user getting the update and fu**ed my ish up...thanx 4 posting this tho it was some help*goes to download new update*

I cant even sync with my pc anymore i dont know wat to do

I'm no expert - as the screw up above amply demonstrates - but the failure to sync was one of the rage inducing steps I went thru too. Sometimes the PC would recognise the xda but other times it wouldn't. In my case, it was sorted by reading in another part of the forum how to get into bootloader mode by pressing the light and on/off button at the same time as using the stylus to press the soft reset. This should take you into boot loader - an apparently dead screen but if you look closely you should see 'Serial' at the top and 'v0.xx' at the bottom.
If you reconnect by USB cable to your PC the 'Serial' should change to 'USB' and in my case I was able to run the software on my PC to update the ROM.
Sorry if I'm stating the obvious but hope this works for you. Otherwise check out the Wiki section (wiki.xda-developers.com) which has lots of good tips.

i fixed it i had jus installed a new rom

Xda Red & Green Screen Freeze After O2 Update Please Help

Hello everyone
RE: XDA EXEC/QTEK 9000
I have recently updated my sofware on the O2 website and after following the instructions to the letter the screen will just show a mess of green and red dots all over the screen in vertical sections?
I have tried a hard reset soft rest and all the other posible resets i can do but still this screen wont go away?????
Please help if you could suggest anything
Thank you
Shepshed2000

ME TOO!!!
I have had exactly the same happen to me, it appears that O2 are total amateurs when it comes to supplying ROM upgrades. not only that but you will find that the support no. on the site actually takes you nowhere. I sent mine back to the supplier and after trying to reflash the ROM they were unsuccessful and so i am now waiting on a new XDA. Dont bother with O2 as they were no help at all to me, firstly i couldnt get through at all and after 2 weeks of emailing them every day i got a response telliung me how to put the unit into boot loader mode (no help at all!!!!!)
Good luck to you in getting this issue resolved, i only hope that you have it insured like myself.
Once again O2 you are indeed crap!! thanks for the service that i didnt recieve, altho i pay way over the odds for this otherwise worthy handset.

£££££ what does it cost to repair? £££££
my phone is using a vodafone sim card and i bought the phone off ebay so reciepts etc are nowhere
will o2 still help me fix this ?
do you know how much it will cost ??
or am i best to throw it in the bin
plz reply soon
thank you people

new trinity

Hi, I have just received my new (to me) SPV M700 from a guy on the internet.
It was originally locked to Orange. Has been flashed a few times by previous owner and has Ausdim on it (don't know what I'm talking about as am new to this stuff). It's been unlocked and upgraded to WM6.1, also has Tom Tom and European maps.
I put my O2 sim in and turned it on. What I got was a white screen with the words HTC, also MO5, BO5, DO3 Ausdim, and a tune played, then windows 6.1 screen came up. That's it. Nothing else happens, phone doesn't work, in fact nothing works. Oh yes, a green light at the top right hand side flashes occasionally.
Also, l had three new styli shipped from Japan. Pushed the white end onto the pen and inserted it into it's appropriate place on phone. Came to get it out and the end has come off leaving the stylus in the holder inside the machine. Oh dear. Not my day is it.
Any advice would be appreciated.
I have experience of flashing psp's and using pandora batteries so the prospect of fiddling with flashing is not totally scarey to me. But I did get to know the machine first and read a lot before trying it. Don't want to rush into such stuff with this phone if there is a simpler solution.
Cheers
Puddle

Hi guys,
I realise I may have upset people by posting a question before I have contributed anything to the forum.
Will be happy to do so when I have the phone up and running.
Here's a quick introduction......... if that's the protocol.
Am a retired aged person who loves tinkering with new technology. Was first introduced to computers with the Sinclair ZX81 which had 1k of ram, yes 1k!
I even got a 16k rampak for the back. Such wonderful technology, I also had a fiddle with machine code programming.
Then I got a Commodore 64, more fun. Later on, I got a Psion, again more programming and compiling fun. Then laterley I have a couple of pc's and a laptop. Also got recently a psp and liked it so much that I bought another one with custom firmeware on it. Have had lots of fun upgrading and such.
Just got a garmin for the car too for when we go off to France for a few months with caravan.
Just a quick introduction as to who I am. Have had a look at some of the posts and I have lots to learn. Thanks for making it happen to a golden oldie.
Cheers
Puddle ('cause my hobby is scuba diving)

Hmmm....I feel for you. My Trinity has the original wm5 rom, when I boot it up it starts with the white HTC screen you described but then kicks into windows. I doesn't sound good!
As for contributing first...don't stress about it. We all have to start somewhere

Thanks for the reply, the chap who sold me the phone is going to ring me tomorrow to see if he can sort it out.
My sim is a non 3g, is it possible that this could be the problem?
If it's something so simple I should be lucky.
I was really excited about getting the phone - a bit of a bummer that it isn't working.
Cheers
Lyv

I don't think it is the sim! Does the device boot without the sim? If not then it something deeper!

No, it is exactly the same with no sim in. Oh dear.
Perhaps it can be remedied by re flashing ??? The guy who previously flashed it may have the solution.
Cheers
Lyv

puddlediver said:
Hi, I have just received my new (to me) SPV M700 from a guy on the internet.
It was originally locked to Orange. Has been flashed a few times by previous owner and has Ausdim on it (don't know what I'm talking about as am new to this stuff). It's been unlocked and upgraded to WM6.1, also has Tom Tom and European maps.
I put my O2 sim in and turned it on. What I got was a white screen with the words HTC, also MO5, BO5, DO3 Ausdim, and a tune played, then windows 6.1 screen came up. That's it. Nothing else happens, phone doesn't work, in fact nothing works. Oh yes, a green light at the top right hand side flashes occasionally.
Also, l had three new styli shipped from Japan. Pushed the white end onto the pen and inserted it into it's appropriate place on phone. Came to get it out and the end has come off leaving the stylus in the holder inside the machine. Oh dear. Not my day is it.
Any advice would be appreciated.
I have experience of flashing psp's and using pandora batteries so the prospect of fiddling with flashing is not totally scarey to me. But I did get to know the machine first and read a lot before trying it. Don't want to rush into such stuff with this phone if there is a simpler solution.
Cheers
Puddle
Click to expand...
Click to collapse
Before thinking about reflashing, try Hard Resetting. Be warned: you will lose all data on your phone! ...but it could be a solution for your problem.

Thanks for the advice, will speak to the guy I bought it off tomorrow evening and if we don't get anywhere consider the hard reboot. (under guidance).
Regards
Lyv

Sorry.
It was my phone you bought so hello again! It's very strange that it's not getting past the Windows 6.1 splash screen even without a SIM as it was booting fine when I sent it and if it isn't getting past their even with the SIM removed then it may be something more intrinsic although I don't know what.
Hard reset the phone by pressing and holding both the soft keys and then using the stylus to reset the phone and follow the prompts, it will erase TomTom but you have all the back ups to reinstall that and I'll ring you and talk you through the process.
If the hard reset doesn't work then I'll shove a Mini SD to SD card converter in the post to you and walk you through flashing a new ROM from the memory card and if that doesn't fix it then I'm stumped and I'll give you a refund, but I'm sure it won't come to that.
Sorry for all the hassle!
Mike

Or if you're still awake feel free to ring me (don't mind returning the call to save your phone bill) and I'll try and talk you through everything now as I'll be up for an hour or two yet, you should have my phone number in the PM I sent you on YD.

Thanks for the reply Mike, would have been tucked up in bed when you posted so will speak with you tonight. Give me a bell on my landline, notified on yd site pm. I could ask a silly question.......did you load WM6.1?
Cheers
Lyv

Oh dear, all our efforts failed Looks like it's dead. Could have been dropped in transit, thank goodness for insurance.
Will have to look for another phone now.
Cheers
Lyv

not even flashing the firmware again helped ?

Soft and hard resetting does nothing. I tried connecting the device up to my pc with the usb cable but xp didn't have the drivers so can't access via that method.
Thanks for the reply anyway.
Lyv

You need to download and install Active Sync (at least version 4) before Windows XP will recognise the phone.
Get it here

Thanks IK, will download and try again. I was on an older version of activesync from when I used to use the IPAQ.
Cheers
Lyv

Upgraded my activesync to 4.5 and connected trinity. xp detected that a usb device had been added and activesync attempted to connect. At the end it gave up with a message that the connection to the windows mobile device couldn't be made.
The device itself had the red light at the top to show that it was taking power from the usb and the wm6.1 splash screen is still showing.
No joy, must be dead.
Thanks for help
Lyv

I shall be writing a long, complaining letter to Royal Mail
From what the OP has said it sounds like the phone's reset button isn't working at all as she can't get the phone to enter bootloader or hard/soft reset the phone and the only way to power it down is to remove the battery so it sounds well and truly bricked.
I'll have a play when it gets sent back to me and may ask you guys for some help sorting it but I'm not hopeful.

Hi Mike,
Money arrived in Bank account. I've posted your phone etc back to you today, special delivery, so you should get it tomorrow or Saturday at the latest.
Hope you get some joy from PO.
Cheers
Lyv
Still looking for a phone ...... ah hum, am even thinking of the mda vario II

Got a new phone on the way now - it's an xda trion. Yes, I know, not one of yours.
However, I'm sure I will get loads of fun out of it.
Over to the Hermes sub forum for me.
Cheerio
Lyv