Hello everyone
RE: XDA EXEC/QTEK 9000
I have recently updated my sofware on the O2 website and after following the instructions to the letter the screen will just show a mess of green and red dots all over the screen in vertical sections?
I have tried a hard reset soft rest and all the other posible resets i can do but still this screen wont go away?????
Please help if you could suggest anything
Thank you
Shepshed2000
ME TOO!!!
I have had exactly the same happen to me, it appears that O2 are total amateurs when it comes to supplying ROM upgrades. not only that but you will find that the support no. on the site actually takes you nowhere. I sent mine back to the supplier and after trying to reflash the ROM they were unsuccessful and so i am now waiting on a new XDA. Dont bother with O2 as they were no help at all to me, firstly i couldnt get through at all and after 2 weeks of emailing them every day i got a response telliung me how to put the unit into boot loader mode (no help at all!!!!!)
Good luck to you in getting this issue resolved, i only hope that you have it insured like myself.
Once again O2 you are indeed crap!! thanks for the service that i didnt recieve, altho i pay way over the odds for this otherwise worthy handset.
£££££ what does it cost to repair? £££££
my phone is using a vodafone sim card and i bought the phone off ebay so reciepts etc are nowhere
will o2 still help me fix this ?
do you know how much it will cost ??
or am i best to throw it in the bin
plz reply soon
thank you people
Related
:roll:
Request for advice from an green non-techie
I used the phone ROM update from the O2 Website on my perfectly working and very entertaining XDA. I now have an attractive silver paperweight.
During the upgrade process the phone locked. After an hour I soft then hard reset the phone. When I now boot I get the O2 start-up screen which slowly leads to a white screen, blue bar at the top and keyboard symbol in the lower right. Hard resets return the same and the 'soft' reset button doesn't function. MIGHTY ANNOYING.
Whilst I appreciate this will probably mean a trip to the shop and lack of phone for 2 weeks (ie it's buggered), I would appreciate it if someone would tell me what has actually happened and if there is a 'magic' solution.
As expected O2 didn't show much interest. God forbid I should buy their premium product.....
You can download new ROM and radio stack from Jeff, and ugrade again :wink:
The XDA is not recognised by Activesync - is there anither way?
More detail- please, read the links
http://xda-developers.com/forum/viewtopic.php?t=1624
http://xda-developers.com/XDArit/
http://xda-developers.com/forum/viewtopic.php?t=1717
...
You can do it
you all have proberbly heard this problem before but i am new to the xda scene i recently tried to upgrade my radio stack from o2 and it crashed halfway thru now my xda has a gsm error on the bootup menu 5.15 when it turns on i get the windows screen(the one with the field) but the stylus wont work because the screen isnt configured i have a 256meg memory card
please help!!!!!!
Sorry for that Dranny, many people has the same problem, it seems the way out depends on which part of your system files were damaged, some people managed to solve it by removing the battery and re-installing it after a while, some found the battery fuse damaged, some also (as in this thread http://forum.xda-developers.com/viewtopic.php?t=4123 ) managed to repair it. The rest of us, didn't succeed yet. Hope you have a better luck than some of us.
There is also a Canadian member here who says he can Flash the device, I think he does it for a fee, well, it is his right of course, but for me, I'm taking it as a challenge. I don't need my damaged XDA, so to me it is only to learn how to do it.It also seems that service centers can flash it for you.
Best of luck mate. please if you had luck with it, post it as this will give more hope to the rest of us.
i phoned o2 today and luckily its still under warranty
thanks for your comments
Hi all,
first off all i'd like to say Hi to everyone as im new here.
Also id like to thank everyone for readingmy problems
Any way i purchased an XDA II about a Week ago from Ebay its really my fault as in the item description it said there was a problem with the phone it wont start as its locked.
The phone goes to a Blue screen after you ON it and do the screen configiration etc
The blue screen has Cognito on it saying 'Warning this Devcie is Locked'
then under it:
'If you are installing from the MMC card please wait.
Otherwise, either insert the MMC card and do a cold boot, or contact Cognito to unlock the device.
Im not sure what this means and if i leave the phone for a while or type it from it takes me to a password screen in white with the keyboard on it.
----
Im not sure what to do if you can help me you will save me alot of money otherwise do i just chuck the phone away also
ive tried a Hard Reset by clicking the POWER BUTTON, RESET KET.
nothing happens just the phone loads up and makes me Calibrate the screen.
Ive tried this process while also pressing the D-PAD i get a screen with Serial with V1.06 i think at the bottom
i dont really know how i can know if its Hard resetted.
So please peolple take a Minute to help me thanks alot.
may work not too sure though
hey man i feel sorry for you
okay wot u do is download the o2 rom for the device because u sed it is a xda2 so download and install that. this will do a comlpete rest not like hard reset it will deleted absolutly everything on the xda2 and then install indows 2003 back onto it it will be like getting a new fone. try it i hope it works for u
HI
Thank you so much.
For your Advice and Time.
can you confirm this will remove that Lock thing ?
Also do you know where i can download Win2003 for XDA II o2 UK
Thank again
Hi,
I flashed the himalaya M1000 with WM2003se upgrade. but still could not remove the Cognito (shame).
please if somebody can help that would b nice
Should do. I've done the 1.72 update on it based on the ROM from this site and all is good.
Hi! i have a universal jasjar, since i have brought the device, iam facing problems everyday.i had broken my lcd earlier n had to pay 200 pounds to get it fixed and now its broken again..i think it has the most fragile screen i have ever seen..has any 1 got it fixed for cheap?
the other problem is i was working on my pda(with the broken screen), it suddenly said yr phone is running out of memory, please close applications..i rebooted and it started in safe mode ( i have spb pocket plus installed) and then again rebooted ..now it is only rebooting..the flash screen shows up for a min. then screen goes off and then it again reboots..
Can some 1 please help..
Hey man,
Put yr device in Bootloader mode and reflash CE ROM...BTW where in India u hv replaced the screen...I think 200 GBP is too high...I know the person who looks after the I-mate service center and from there it shd not cost more than 15k INR...
Help
How do i put it in bootloader mode? i had got it changed from imate service centre in delhi, rajouri garden..they charged me 15500 INR..equivalent to 200 GBP.. they are cheaper alternatives available in market..just tryin to find them..
Press Light+camera+Powwer and simultaneously soft rest...u will see "serial" on the screen(without light)...attach data cable and run the ROm update...If u are facing problem u can call me @ +919890034127...may be I can guide u.
Re: Help
Gosh that sucks. These guys are really ripping all of us off.
People in the UK are buying the Exec for about 200 pounds and we have to spend that amount only to get the screen changed? Unreal.
Hope you find a better alternative. Would the O2 centre in GKI be any better and would they repair it?
They are at B149, GKI, number: 29236251/29236554.
Cheers, Vikas.
If I can help in any way, feel free to PM me.
Nishant said:
How do i put it in bootloader mode? i had got it changed from imate service centre in delhi, rajouri garden..they charged me 15500 INR..equivalent to 200 GBP.. they are cheaper alternatives available in market..just tryin to find them..
Click to expand...
Click to collapse
Hmm..
Well, thanks brother for all yr help and guidance..i have been able to reload the CE by going into bootloader mode, but the problem is i have to install all my programs again..lol..
however, i am unable to find a cheaper alternative for lcd screen..as iam currently in uk..wil try n sort out something here..may be get an insurance..
thanks for yr help guys..
Nishant
Hi Vikas and Nishant,
O2 Exec will not be released in India and hence u won't get warranty for the same..it is only JASJAR and I mate so....
I still doubt that UK will hjave cheap resources for the LCD as it been mfrd in Taiwan...
If someone have contact in HK...one can really get cheaper resource...FOr Ex I normally get XDA 2 screens at 4-5k(Landed in Pune)..
Hey Nish, where are you in the UK? Passing though my way? Stop by for a cup o' tea. Good place called Tiffin Bite I can recommend to you.
V
hey
hey vijay!
iam currently in newcastle, will be going to liverpool tomorrow..stay there for couple of days..n then goto leeds, london n lesta..sure..will try to catchya up with u in london..drop me yr number..ill get in touch while in london..
cheers./
Nish
O2 Warranty and Service Centre in UK
dear all,
any one know the address ..especially the email address for the o2 warranty and service centre in uk?
i've a problem with my exec (its hang after i reload the new software updated..i've do it for a several times but its still hang)...and i've manage to email o2 custoemr support and they ask me to sent the unit but can't help me to contact their warranty and service centre...
please some help me in this..since i'm now in malaysia!!!!!!!!!
if anyone got any idea to setlle my problem..pelase email me also!!!
hi...
i have o2 mini s..the problem is that on several occasions multiple black lines come on the left half of screen and graudually the whole display becomes dull...it comes back to normal by switching off the light and then again pressing the power button...when the display is getting dull i can figure out the phone is working cause of the sound i here on using stylus ans also when the screen is alright the aplications i had opened blindly r open..
have tried various rom upates but no benefit...
please help with a way out of this serious problem...
thanks...
Sounds like your device is not liking life.... did you drop it before this started happening?
I assume you have had the phone for less than a year so try returning it and see what o2 say.
thanks..
i got the cell secondhand....and no warranty too..can i please no what the problem is and how much will it cost to get the screen repaired..
I've got the same problem here with my UK T-Mobile MDA Vario.
I've contacted T-Mobile through their website but have received no further response after telling them that I bought the device from Ebay.
Can anyone suggest as to how to fix the problem? Thank you.
buspbp