Database Users

That was weird - Sim Lock Message

I did a soft reset on my phone (Clicked the soft reset button with Battery Pack 2003). I'm running ROM 4.00.16, radio stack 6.24.
Anyway, it rebooted, then came up asking for the sim unlock password. I've never set any kind of password on there, so I just clicked cancel. The radio status icon at the top showed it was off - had the X. I clicked on that and selected turn on radio and all was fine.
Strange, though. I've never seen that message come up before!

Me too!
I had that happen yesterday in Akron Ohio, USA on T-Mobile. Same situation, with the phone showing the sim lock dialogue, then turning off, and then when I turned it back on, it was fine. Strange because I've unlocked my phone! I'm running 3.14 with radio 6.18
Any ideas on what may have caused this?

Could you post screen snapshot?

Replicating the problem
I can't replicate the problem, but it looked just like a standard message box with text entry box included. Probably the same thing a users sees when they put a sim card from another provider into a locked phone.

does it say sim lock
what is the text on the screen does it say
GID CODE
or whatever
if it says enter GID Code try
00000000

Help .. my XDA Exec died!

Got the delivery of the phone yesterday morning, bought Tomtom 5 for PDA in the afternoon, Installed tomtom (v5.21). By the evening everything was fine, I was able use the tomtom. All of sudden just before midnight it hanged and died. I tried soft reset a few time also hard reset twice to no avail. All I see is it tries to reboot - shows O2 splash screen and firmware thats all. It hangs there - there no way to turn it off either. tried pressing power button etc . no response from any key!
Any idea what to do?
thanks
Jahirul

Pull the battery out for about 15 minutes then plug it back in. That is equivalent to a soft rest.

cktlcmd said:
Pull the battery out for about 15 minutes then plug it back in. That is equivalent to a soft rest.
Click to expand...
Click to collapse
That didn't work either. Still stuck on the boot screen. Here'e are firmware details it show on the boot screen
R 1.04.02
G 42.37.P8
D 1.13.48 WWE

XDA ecec frozen
Hi there,
I had exactly the same problem with my first XDA exec purchased on 3rd December, it ran perfectly until the 5th when it locked up in the way you describe, I tried hard and soft resets, leaving the battery out etc, to no avail. I changed the unit on the Tuesday 6th, and that unit worked for most of the day, but that evening the touch screen failed, and of course now that I have hard reset it, I can not calibrate the screen again!! so I shall take the unit back this weekend to see if I can get ojne that works!
best take yours back I would say unless anyone here has the answer for you or me!!
Ash

did you try reloading your rom? try and flash the device with a jasjar rom and see if it works....
San

Try go to bootloader then reset. My EXEC work for that.

As you are still within the 28 day period why bother with it? Just take it to an o2 shop. Don't think they will touch it if it was purchased through some other reseller though.

I took it to a O2 shop. They offered me a replacement, I chose the XDA IIi instead. Hope this one last bit longer.
Thanks everyone for suggestions.
Jahirul

My Exec has just died with the same symptoms as above. It was working fine, then it started acting up so I tried a soft reset and then several hard resets but it just hangs on the initial splash screen showing the firmware version. Thankfully it's within the 28 day period so hopefully my O2 shop will be able to swap it for me.
I hope the replacement is more reliable.

I got my hanging PDA working (for no reason it just hung at O2 Splash screen when i soft resetted - i haven't even started "hacking" it with UBER proggies yet!!)
here is my post:
http://forum.xda-developers.com/viewtopic.php?p=244341#244341
try this also:
http://forum.xda-developers.com/viewtopic.php?t=42992&highlight=bootloader
keep up the good work guys - this forum is awesome. (without it i'd be in limbo land trying to fix my PDA in AUS where this is NO support for XDA EXEC (i got mine from UK

t mobile doesnot come up after shutdown

i have pocket pc phone edition or o2 or wallaby it is giving me astrange problem whenever i switch it on and work onj it it works fine but the moment it goes into standby it freezes and comes up after a soft reset even this happens when i use the power button on top.
the best or funny part is whenever someone calls while it is in hung state the top light flashes and the caller can get the phone.
Also i changed the ROM several versions but no luck.
Right now i am using the win 20034se rom but it doesnotr has wireless modem can some one help
thnks in advance

XDA Exec, STUCK ON SPLASH SCREEN

Ok, Ive got a new problem with my XDA Exec.
Opened it up and tryied to turn on the backlight and nothing. tried a soft reset, nothingtried a hard reset now it just sticks on the splash screen, the red writing comes up on the right and side and just hangs there forever!
Please help

You're stuck. apparently the only remedy is turning it in to repair. For most of us it is under warranty.

Just off the phone to 02. Theres sending me a new one via courier on monday. it's less than a day old.
Is this a comon fault with the Exec?

erm ... I managed to experience this problem.
I was trying to uninstall SPB GPRS thingy that comes with the O2 package, and it just wouldn't go. I ended up deleting the program files and getting an error when it started up, so I deleted the GPRSNotify file under Startup. It never worked again ...
I got the splash screen, tried soft and hard resetting and various permutations (including standing on one leg and while holding breath) ... nothing. Did try to install fresh ROM, but startup wouldn't get far enough to let PC load ROM over USB.
Ended up contacting O2 who sent me a nice shiny new one, as it was only three weeks old. This time I haven't installed GPRS monitor thingy, and I don't intend to fiddle with it again ... or at least until I've forgotten my lesson ...

Sorry i ment to give you guys an update on this. I did manage to get it working again, although i still accepted the new one the sent to me.
What i did was installed a new rom off the 02 website. at 1st the computer couldnt see the phone so wot i did was enter what i think was the programming side of the phone. i found the instructions on how to this on the net. i think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb. Double clicked on the rom file and 30mins later my phone was revived.
Funny it was the gprs monitor that i too installed before the phone screwed up? ive since installed it again on the new phone and have had no problems with it since.

trickydickyd said:
I think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb.
Click to expand...
Click to collapse
Otherwise known as Bootloader mode

Aye, thats the one.
Cheers

Wizard is Frozen - It won't start. Someone help pls??

Hi, I would really appreciate anyones help with this. My brother went on holiday and left me his 02 XDA Mini S (I found out here its also called a Wizard?), and I had no problems using it for about 3 days - was just testing the various features.
I found my brothers contacts - and since its now a hand me down so I wanted to remove all these etc - I asked my brother what to do and he said do a Hard Reset. I found out in the Manual how to do it - I press the Communication Button and the voice command button and use the reset and nothing happened. I asked my brother and he said use the communication and voice button and then turn it on, that sometimes works - and it did. The screen showed:
Press Send to restore factory default...
I pressed the send button and it said it formatted. I was happy, it turned on, I did the set up - everything was working. Then at the end of the day I turned it off and in the morning I turned it on - all the screen shows now is the screen which first comes on - 02 with and underwater bubbles thing, and four lines -
IPL 2.21.0001
SPL 2.21.0001
GSM 02.07.10
OS 2.21.4.1
in red.
It won't go to the next screen - which I think says windows mobile. It just stays at the first screen when I turn it on - and has these four lines
Can anyone help me please? My brother will be back from holiday soon and he will be very upset with me if he finds I ruined his phone
please please please help me - i'm not as good with technology as you guys
Jocelyn

Try and get into bootloader mode by holding down the camera button and soft resetting your device. From bootloader mode you can flash back to the factory rom that was on the phone or wizard love.

Hi
I found how to go into Bootloader mode - my phone now shows three colours. But I'm not sure how to do the rest you mentioned. Could you explain how I should do it step by step please? Sorry!
Jocelyn

He means that you download the orginal rom from your provider and flash it back onto the phone.

Ok
I have made no progress
Here's what I did (please don't laugh - I'm new at all this)
1. I downloaded the active sync software from microsoft, and also downloaded a file i searched through on the forum mentioned by peter, called Wizard Love.
2. I pressed the camera button and soft rest the wizard to go into boot mode
3. I ran active sync - it said no connection.I connected the Wizard and searched - it said that no device was found (but the computer made a sound like it always makes when USB is plugged in). Also on the phone, it showed the word USB at the bottom left of the screen.
4. I extracted the wizard love and double clicked on the file newromupdateutility_wizard_noid.exe
5. When I got to the screen about existing software on the phone it was blank in that section, but it had the option to use the new one, so I proceeded.
6. The Wizard screen switched to a bar and completed 100% within about 5 minutes. Same thing on the computer screen.
7. It shows congratulations - etc.
8. I clossed everything and shut off the computer. Disconnected the wizard and there was a picture like some love cartoon characters - and thats all.it just stayed at that screen for a long time. Finally i thot maybe i should turn it off, but the power button does not work.
9. I used the stylus and did it a soft reset - the phone still froze at the start, with a wizard love cartoon - but the 4 lines i mentioned in my first post were different - it showed different numbers. But it still stuck there.
10. I thought maybe the wizard love is not compatible with my phone? So I went to the 02 XDA mini site, and downloaded the software from there - Xda_Minis_Upgrade_v2.21.4.101. I redid the whole thing, this time with this software.
11. At the end I saw Congratulations! again, but this time the screen had gone back to 02 - and the numbers went back to what was in my original posting. But still the phone does not start - its just stuck at that 02 screen with the 4 red lines.
12. Somone help me please!!! Have I made it worse???
Jocelyn

The Love ROM should work on your phone since it it does not have IPL/SPL (AFAIKnow). However, it seems that the phone itself already have a bit of problem itself. Using the "Xda_Minis_Upgrade_v2.21.4.101" to flash the phone in bootloader mode is the wise thing to do. Probably you'll need to hardreset it again (i.e. what you've done in the very first post).
As far as I can see, you've did nothing wrong on your first post. It seems to be the phone problem. ANYWAY, you may want to note the little issues. Example, do not have the miniSD card in the phone when doing all the stuff said above.. and possible, remove the SIM as well.
Also, sometimes, it takes ages for it to boot up. I'm not sure how long you've waited, but I would say.. give it a good 5 mins to do its bootup to confirm it hanged.

Sorry
I should have mentioned - in both cases when I ran the utility, once I waited at the splash screen for more than 10 minutes and nothing happened, i just tried to do a hard reset. In both cases the words came up, press send to do a reset etc...
but when I press the left (green phone) button (i think that is the send button?) it says format failed everytime.
I searched at some other thread and followed what Zabardast_1 says about flashing and I tried that, it does not work. Is there any other option? Oh i also tried it another time, this time disabling Anti Virus first - but still no luck
Jocelyn

Hmm.. I'm sorry to tell you. Since you have a 'Format fail', you 'officially' have a bricked device. That has something to do with the hardware.. or stuff that doesnt have any thing to do with your flashing.. probably CID unlocking may cause this problem.
ANYWAY, it seems that your only choice is to get it to somewhere to have it fixed. probably you want to make it as official (i.e. use the O2 ROM) before taking it to O2 to have it fixed.