Related
hey all. My Friend had a problem with his Prophet where there was no sound on the internal speakers on his Prophet, but a headset worked ok.
He hard reset his Prophet to no avail, but when he asked me, I remembered a similar problem on the E200 (or Canary).
It seems that the headset socket is a bit sensitive, and there's some kind of trigger letting it know when the headset is in. This trigger sometimes gets stuck when the jack is removed, as if there was still a headset plugged in > hence no sound thru speakers.
Solved it this time by plugging the headset in, and taking it out using pressure at various angles. I've also read about toothpicks being used on the Canary, but I'd advise against anything that could break of inside of, or damage (like a hair clip) your device.
anyway, the device fall down?
No, it works fine now.
Great!!! now all you have to do is enjoy the time you lose with your device.
Have fun! :lol:
imate JAMin Built-in Speaker hardware failure
I had to get my speaker hardware replaced.
Bad news!
Mine is back for repair due to speaker issues. Sounds like I am not alone ....
And the really bad news is that apparently the replacement audio parts are not in stock - it could take a month plus before I get my device back
It's already been 3 weeks.
This sucks.
Be patient.
Now I have some problems with my device and all I have to do is forget the device for a day and after that put all the attention on it.
Hope you can find the right place to fix it. Good luck!!!
Looks like i have this problem too. I noticed the speaker have some crackling sound sometimes and sometimes it's ok. But today it went dead. tried inserting the jack but no result.
repair neccessary
My Prophet (Orange SPV M600). Is back at Orange to be repaired fr the same problem also.
The speaker on the back of the Prophet started to get dissorted and after two days stopped working at all.
Two days later I found that if you tap on the back of the device, it sometimes worked again. Always only for a minute or so.
In the Orange store they took the device apart to check the connectors. No luck.
Now it has been sent for repairs to??????
Let you know when it has been fixed.
Robin
speaker problem
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Re: speaker problem
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
You can do a hard reset to go back to factory defaults (includes the register).
If then still you have no sound, I'm afraid you will have to return it to O2 for repairs.
btw, a hard reset you can perform by holding both the camera and the communications button on the left hand site of the device and then to stick the stylus in the rest hole at the bottom.
The device will prompt you to hit the send button to format your device. This is a hard reset.
Good luck!
Robin
Re: speaker problem
robincop deel 2 said:
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
You can do a hard reset to go back to factory defaults (includes the register).
If then still you have no sound, I'm afraid you will have to return it to O2 for repairs.
btw, a hard reset you can perform by holding both the camera and the communications button on the left hand site of the device and then to stick the stylus in the rest hole at the bottom.
The device will prompt you to hit the send button to format your device. This is a hard reset.
Good luck!
Robin
Click to expand...
Click to collapse
thanks for the tip
how long do i have press it? which is rest hole? ( there is on small one next to usb but when i press it it restarts the ppc.)
Re: speaker problem
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
Did you have any luck with your speakers problem?
I am facing the same problem and, although I reset it (and tried applying a previous backup which was working fine), I am still unable to make it work... I have to admit that I was playing with the registry a couple of days back, but I don't think that I caused anything by doing so.
Please update on your situation... I have an Orange UK SPV M600.
Re: speaker problem
afavtos said:
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
Did you have any luck with your speakers problem?
I am facing the same problem and, although I reset it (and tried applying a previous backup which was working fine), I am still unable to make it work... I have to admit that I was playing with the registry a couple of days back, but I don't think that I caused anything by doing so.
Please update on your situation... I have an Orange UK SPV M600.
Click to expand...
Click to collapse
Its a well known hardware problem, I got Orange to give me a new phone, lets see if this one lasts more than a month.
Mine has been repaired by Orange.
Audio circuit replaced say the repair note........
Works like a charm again.
Robin
thanks guys for all this, but i need to know what to do with it. i am in cyprus and i dont know who represents 02 here. how can i send it to 02? how long it will take? please answer me as soon as you can
thanks in advance
Thanks a lot!!! This worked for me....!!!!
I had to insert and take out the headset a few times and then it worked just fine!!
Yeah, inserting the heaphone jack ten times worked the first time, a week later it did not work. Returning my JAMin tomorrow
kind of sucks ...
Hello everyone
RE: XDA EXEC/QTEK 9000
I have recently updated my sofware on the O2 website and after following the instructions to the letter the screen will just show a mess of green and red dots all over the screen in vertical sections?
I have tried a hard reset soft rest and all the other posible resets i can do but still this screen wont go away?????
Please help if you could suggest anything
Thank you
Shepshed2000
ME TOO!!!
I have had exactly the same happen to me, it appears that O2 are total amateurs when it comes to supplying ROM upgrades. not only that but you will find that the support no. on the site actually takes you nowhere. I sent mine back to the supplier and after trying to reflash the ROM they were unsuccessful and so i am now waiting on a new XDA. Dont bother with O2 as they were no help at all to me, firstly i couldnt get through at all and after 2 weeks of emailing them every day i got a response telliung me how to put the unit into boot loader mode (no help at all!!!!!)
Good luck to you in getting this issue resolved, i only hope that you have it insured like myself.
Once again O2 you are indeed crap!! thanks for the service that i didnt recieve, altho i pay way over the odds for this otherwise worthy handset.
£££££ what does it cost to repair? £££££
my phone is using a vodafone sim card and i bought the phone off ebay so reciepts etc are nowhere
will o2 still help me fix this ?
do you know how much it will cost ??
or am i best to throw it in the bin
plz reply soon
thank you people
Hi everybody,
I have an 02 xda mini s and I cannot make or receive any phone calls. I was given it by a friend almost brand new. I put a Vodafone sim in it and for the first few weeks it worked fine and I could make and recieve phone calls no problems. All of a sudden, for no apparent reason, I couldn't do either. I can send and receive text messages fine however. One other thing to add is when trying to make a phone call, it goes to ring out as usual, but at the point of when a phone would normally ring it cuts out and you can hear 3 very faint tinny sounding beeps. It is very irritating as it is excellent at everything else but I just cannot use it as a phone
I would be very, very grateful to anyone that could help.
P.S I have noticed on several forums there have been similar question with no responses, perhaps this is something quite rare or unheard of.
It could either be a hardware or a software problem. Have you tried backing everything up and doing a hardreset and seeing if that solves the problem?
Urthwhyte said:
It could either be a hardware or a software problem. Have you tried backing everything up and doing a hardreset and seeing if that solves the problem?
Click to expand...
Click to collapse
Hi, yes I have done several hard resets. I have tried different sims from different companies to no affect. However once in a blue moon and by pure chance it works again and I can make phone calls but it doesn't last long.
It sounds like a hardware problem then, I'm not familiar with the Wizard's internals, but it could be either a loose connection on the motherboard or just a component dying. If it's either of those things, someone on these boards might be able to sell you a replacement, but you'll have to take the thing apart, which most likely means ending up with more screws then you started with.
Urthwhyte said:
It sounds like a hardware problem then, I'm not familiar with the Wizard's internals, but it could be either a loose connection on the motherboard or just a component dying. If it's either of those things, someone on these boards might be able to sell you a replacement, but you'll have to take the thing apart, which most likely means ending up with more screws then you started with.
Click to expand...
Click to collapse
Cheers for that, I doubt i'll take it apart though it will end up with more than a few screws left over if I do it, I am am danger when it comes to electrics. Even if I did I wouldn't know what to look for. I'll see if I kind find someone more electrical minded than me to do.
Ta.
Eddie
Alright, good luck. From your last goodbye, I'm just going to assume you're from the UK, you could try taking it to an 02 store and seeing if they can do anything to help you. You're not a customer of theirs, so they will most likely tell you to go away, but it is worth a shot.
Urthwhyte said:
Alright, good luck. From your last goodbye, I'm just going to assume you're from the UK, you could try taking it to an 02 store and seeing if they can do anything to help you. You're not a customer of theirs, so they will most likely tell you to go away, but it is worth a shot.
Click to expand...
Click to collapse
Yeah I am from the U.K. I could take it to them no probs, probably won't be cheap though. If needs be I could always stick and 02 chip in there or find someone with a contract o2 chip.
If needs be there must be a phone repair shop nearby, London is a pretty big place .
My luck has been mixed with phone repair shops, but I've only been one or two times to one of the mall kiosk style ones. If it turns out getting it replaced is a no go, I'd suggest selling your current Wizard on ebay, and then turning around and buying a fully functioning unlocked one.
Urthwhyte said:
My luck has been mixed with phone repair shops, but I've only been one or two times to one of the mall kiosk style ones. If it turns out getting it replaced is a no go, I'd suggest selling your current Wizard on ebay, and then turning around and buying a fully functioning unlocked one.
Click to expand...
Click to collapse
Yeah its an idea. Cheers Matey.
I have almost exactly the same problem, 3 faint beeps when trying to make a call.
The phone I have is a T-mobile MDA Compact that has been network unlocked.
The problem is that it is unable to make or receive normal calls. The symptoms vary across networks, with vodafone being the most functional. The symptoms are as follows.
----
Tesco Mobile: - no service.
----
T-Mobile: Connects to network and shows a signal, but no call functions work.
----
vodafone: Connects to network, shows a signal, can send and receive text messages, can make 999 calls.
Can't make or receive normal calls:
When trying to dial out the display goes from "dialing" to "call ended" and three quiet beeps can be heard, the dialed phone never rings.
If called from BT landline the caller simply hears "Error" and callers from other mobile phones hear a variety of different tones (engaged, beeps etc, varies with different phones)
If the phone is switched off, the callers get the usual "the phone you are calling is not available" message.
------
The phone has a CheckMend certificate to show that it is not lost or stolen, and T-Mobile have confirmed that the IMEI is not barred on their network.
While attempting to fix this:
I have reflashed the phone with several ROMs, run the unlocker several times and updated the radio from 1.12 to 1.13, but the original problem remains unchanged.
I have e-mailed HTC support with my symptoms but as yet have received no reply.
Big Big Big F*****g Problem
Hi, can anybody help me. I have f....d my XDA mini s, i need a WM6 rom XM6r3 on SD card, i cant acces my ACTIVE SYNC. Pls send me a link with these ROM.
Could you elaborate on what the issue is a bit more? I believe the issue is most likely that you have "ADvanced Network Functionality" checked in USB-PC settings under connections. Try unchecking that and seeing if you can then connect.
Hi Folks,
I was unlucky/ lucky enough to smash my Hermes in to bits the other day.
Insurance stumped up the cost of a spanking new Vario II from the T-Mobile shop the same afternoon.
It came back with the original ROM 1.21.110.3, Radio 1.16.00.00.
I have a problem (Duh! otherwise I wouldn't be posting)....
Every time I receive an incoming call when I'm on the phone, I press answer to pick it up, (thereby putting Caller 1 on hold normally), Caller 1 goes on hold, and phone freezes, Kupput!
Bizarre huh!
2nd time round, I thought, I'd ignore the call, press the button, some bloody thing!
Now I have to let the call ring off to answer phone if I'm on the other line.
I also seem to have to reboot the old phone rather a lot (3 times a day).
Was this a dodgy ROM, or do you think it's hardware related?
The only reason I'm reluctant to upgrade the ROM is that if it's hardware I can just take it back to the shop.
Many thanks in advance,
Andy
Your title sounds like a bad porno
Anyways, you can try a new ROM and if it turns out to be hardware, you can downgrade to the stock ROM/radio.
I think its the ROM as mines still stock rom and i have Noticed that, some times it works but most of the time it hangs, when i do switch to the other incoming call it seems to cut the other person off and not hold them, but that could be me doing it wrong lol
normally i just leave the other incoming call "ringing" then they can leave a voice message and i can ring them back, would rather do that than lose both call's
maybe someone with a non stock rom could help out with this one and post if it does the same on theirs or not
If I were you I would take it back to the shop and get it exchanged now. If its a hardware problem you are not likely to be unlucky enough to get 2 phones with the same hardware problem. This way you are reasonbly safe.
If you find that the second phone also has the same issue you can then install a different rom and see how you go. Easier to do it this way than to go through the pain of reversing roms just to send the kit back.
What you haven't said is whether this is a WM5 or WM6. If WM5 I had hellish problems with my Tytn when I first got it with freezing problems, etc. I was on the brink of getting a sledgehammer out and smashing it to bits when I discovered this website. Since I moved to WM6, upgraded my radio, and used all the various hints and tips e.g. the one around activesync, life has been much easier.
Hope you get it sorted.
WB
I saw on few websites people complained about this issue. Well some of them at least.
Does anyone has a slightest idea if this is a hardware or software issue?
I tried hard restarting the phone - nothing happens.
When i insert the headphones, nothinghappens. I installed that toggleheadset program, and all it does it enables me to hear sound through headset, but when i try skipping the song from the headset button, it does nothing.
Also, trackball backlight and button lights are out.
Its a 2 days old phone, i dont like the facts that i will give them a 2 days old phone to repair and then get it back. I bought the new phone...
Anyone has an idea? Is there any chance that this new software patch will fix this?
thanks in advance
well, first of all, report the problem to HTC....most people seem to complain on forums, but not to HTC, so it leaves an impression of a problem affecting only a few people, when it's not :/
second, i can only quote what they answered me:
We have received very, very few queries regarding the issue you are facing, so I thank you for taking the time in reporting it to us.
For the above reason, I can not confirm if a software fix is on its way, and indeed if HTC will play a part in this release. I have taken the liberty of passing this issue on to our developers for their consideration.
Thanks for your answer.
Actually i did contact HTC, out of the same reason you stated here. and here is what ive got:
Dear valued HTC customer,
Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.
We would recommend you to hard reset your device. If this does not help please contact us in order to book your phone into repair .
If the above steps do not resolve your issue, we invite you to visit the support area on our Web site. Please go to: http://www.htc.com/www/support.aspx
i would just like to know if its a software or hardware issue.. but seems to me that its hardware.. not sure though..
i think it's software, otherwise that Toggle wouldn't do anything, what i don't get is why hard resets don't help....thought maybe there was something on the original SD card and formatting/changing it maybe lost us something important, but that seems unlikely :/
Mine got sent back to HTC over a week ago apparently they are INVESTIGATING!
why this stops T Mobile from giving me a replacement is a *&^&**^%$ mystery to me !
will bell them this week ....................ON MY OLD VIEWTY .......to get an update
I did sent mine back to the reseller here in Netherlands. Within two days I got a brand new one.
Everything seems to be working allright but the issue appeared three days after I turned it on so now is my second day. Fingers crossed tomorrow.......
Good luck. I think HTC received a lot complaints about this issue last week. I heard my reseller said they had three broken Hero's last week.
Its a hardware fault with a board that connects to the main PCB. Send it back for a refund/replacement. You shouldnt have to go the waranty route since it was obviously faulty when you got it. Even if it happened after 2 days, 2 weeks, 2 months or 6 months, it should not fail that quickly. The law is on your side.
I'm pretty sure HTC know about this problem since its all over the net now!