S10+ stuck in logo screen - looping - Samsung Galaxy S10+ Questions & Answers

Well first. Got a Samsung s10+ from Ebay(box open,new), but it was rooted.
Ok, fine but my banking app wouldn't accept it so i tried to unroot it using ??? software(days ago cannot remember)
restarted and got stuck on the logo screen. I have already tried "hard reset" volume down+power, drain the battery, fully recharge - nothing works.
Even connected to pc by USB, but no!
No factory reset, no hard reset, no safe mode - nothing is working! trash bin???
Can I open the phone(mechanically) reset it somehow???
Regards Keld, Denmark(EU)

Tyfonen said:
Well first. Got a Samsung s10+ from Ebay(box open,new), but it was rooted.
Ok, fine but my banking app wouldn't accept it so i tried to unroot it using ??? software(days ago cannot remember)
restarted and got stuck on the logo screen. I have already tried "hard reset" volume down+power, drain the battery, fully recharge - nothing works.
Even connected to pc by USB, but no!
No factory reset, no hard reset, no safe mode - nothing is working! trash bin???
Can I open the phone(mechanically) reset it somehow???
Regards Keld, Denmark(EU)
Click to expand...
Click to collapse
if the phone is rooted, I'm pretty sure the bootloader would've been unlocked, so have you tried plugging in the charger and immediately hitting the combo keys for download mode (volume down+ Bixby key+ power)?

Bluetooth Tissue said:
if the phone is rooted, I'm pretty sure the bootloader would've been unlocked, so have you tried plugging in the charger and immediately hitting the combo keys for download mode (volume down+ Bixby key+ power)?
Click to expand...
Click to collapse
Hi. That was a new solution, thanks but it didn't work either. Now I put it in the freezer . Got a colleaque whi work at Thule airbase(Greenland) and his phone froze and deleted everything(kind of desperate)

Related

[Q] Get into recovery without ADB?

I'm trying to get into recovery mode because I'm stuck on a boot loop, but I can't manage to do it. I've Googled and Googled but the only thing I've managed to find was how to get into download mode, and factory reset. All of the instructions for getting into recovery require you to use adb, but neither adb nor fastboot work for me in any of the modes I've mentioned.
So how can I get into recovery mode (or at least fastboot) without using ADB?
For future reference, since I can't seem to find a single guide out there for this:
Factory Reset Mode
Completely power off phone (hold power button until it resets, keep holding after LG logo shows up to power off)
Hold Vol.Dn + Power until screen powers on
When screen power on, release and hold Vol.Dn+Power again
Downlaod Mode
Completely power off phone (look above)
Hold Vol.Up
Connect USB Cable
AlexRamallo said:
I'm trying to get into recovery mode because I'm stuck on a boot loop, but I can't manage to do it. I've Googled and Googled but the only thing I've managed to find was how to get into download mode, and factory reset. All of the instructions for getting into recovery require you to use adb, but neither adb nor fastboot work for me in any of the modes I've mentioned.
So how can I get into recovery mode (or at least fastboot) without using ADB?
For future reference, since I can't seem to find a single guide out there for this:
Factory Reset Mode
Completely power off phone (hold power button until it resets, keep holding after LG logo shows up to power off)
Hold Vol.Dn + Power until screen powers on
When screen power on, release and hold Vol.Dn+Power again
Downlaod Mode
Completely power off phone (look above)
Hold Vol.Up
Connect USB Cable
Click to expand...
Click to collapse
the factory reset mode woks without adb, when you get to the mode press power twice to confirm doing a factory reset(it wont actually wipe your phone) and you should get into recovery
aliaksei said:
the factory reset mode woks without adb, when you get to the mode press power twice to confirm doing a factory reset(it wont actually wipe your phone) and you should get into recovery
Click to expand...
Click to collapse
Wow thanks. That's a weird process
So even though there is a scary message up that says your phone will be wiped, it doesn't actually happen and you will just go to recovery?
I'm curious about this as well since I heard about people losing data due to this hardware button combination.
AlexRamallo said:
I'm trying to get into recovery mode because I'm stuck on a boot loop, but I can't manage to do it. I've Googled and Googled but the only thing I've managed to find was how to get into download mode, and factory reset. All of the instructions for getting into recovery require you to use adb, but neither adb nor fastboot work for me in any of the modes I've mentioned.
So how can I get into recovery mode (or at least fastboot) without using ADB?
For future reference, since I can't seem to find a single guide out there for this:
Factory Reset Mode
Completely power off phone (hold power button until it resets, keep holding after LG logo shows up to power off)
Hold Vol.Dn + Power until screen powers on
When screen power on, release and hold Vol.Dn+Power again
Downlaod Mode
Completely power off phone (look above)
Hold Vol.Up
Connect USB Cable
Click to expand...
Click to collapse
What's the difference between the factory reset mode and the download mode? I couldn't get the Factory Reset mode to work so I tried the download mode method and it worked but it took me to a screen that says "Firmware Update: Do not unplug the USB connection until the process is complete"... But it sits at 0%. What should I do?
SikkNazty said:
What's the difference between the factory reset mode and the download mode? I couldn't get the Factory Reset mode to work so I tried the download mode method and it worked but it took me to a screen that says "Firmware Update: Do not unplug the USB connection until the process is complete"... But it sits at 0%. What should I do?
Click to expand...
Click to collapse
I think download mode is to restore/update the software through LG's tools in case of corruption or something that doesn't let you get into recovery. I got the same message as you with it being stuck at 0%, but I just held the power button until it turned off. Nothing happened to the phone or my data.
And on the factory reset screen, even though it says it'll wipe everything, it actually won't (at least for me it didn't). It just took me into TWRP (recovery mode). However, if you don't have TWRP installed, then I think it actually will wipe all your data.

Help - Locked safe mode

Hi there. Im Dante, from Argentina.
I own a LG G2, for a year now, and I never had a problem. Never installed a mod, just the stock configuration. Yesterday the phone screen got stuck out of nowhere, so I had to reset it holding the power button. When it reseted, it entered safe mode and now I can't get it out. I reseted several times, uninstalled apps and I did a software factory reset. Nothing, it still starts in safe mode.
I tried to do a hardware factory reset but when it asks to confirm by pressing the power button, nothing happens when I press it.
It's getting to my nerves and I don't know what to do.
Can someone please help? Thanks in advance.
Morke said:
Hi there. Im Dante, from Argentina.
I own a LG G2, for a year now, and I never had a problem. Never installed a mod, just the stock configuration. Yesterday the phone screen got stuck out of nowhere, so I had to reset it holding the power button. When it reseted, it entered safe mode and now I can't get it out. I reseted several times, uninstalled apps and I did a software factory reset. Nothing, it still starts in safe mode.
I tried to do a hardware factory reset but when it asks to confirm by pressing the power button, nothing happens when I press it.
It's getting to my nerves and I don't know what to do.
Can someone please help? Thanks in advance.
Click to expand...
Click to collapse
Start your device in Download Mode and flash Stock Rom. More info here:
http://forum.xda-developers.com/showthread.php?t=2432476
Thanks for the answer
Download mode is not working
When I hold the vol up button and connect the USB, only the charging icon appears.
Morke said:
Thanks for the answer
Download mode is not working
When I hold the vol up button and connect the USB, only the charging icon appears.
Click to expand...
Click to collapse
Please help
The device starts up in Safe Mode and I can call and recieve SMS but I can't get it out of safe mode. I can't enter download mode (the phone shows 100% battery charge when connected to the PC) and I can't enter bootloader so I can't flash anything.
It's soft bricked I think
Morke said:
Please help
The device starts up in Safe Mode and I can call and recieve SMS but I can't get it out of safe mode. I can't enter download mode (the phone shows 100% battery charge when connected to the PC) and I can't enter bootloader so I can't flash anything.
It's soft bricked I think
Click to expand...
Click to collapse
Make a huge your phone is off wen connecting the USB cable and holding volume button.
Make share u have installed correct drivers
maydayind said:
Make a huge your phone is off wen connecting the USB cable and holding volume button.
Make share u have installed correct drivers
Click to expand...
Click to collapse
Yes, I have the drivers installed and also the phone is off when im conecting the USB Cable. Nothing happens, just the 100% charging animation
same problem. volume down button doesn't work after dropped my phone into water and stuck on safe mode. Don't enter download mode as said above. what to do? any suggestions?

S7 Edge Bricked

I recently (successfully?) rooted my phone, but couldn't make phone calls or texts so I tried factory resetting it. The factory reset worked but I still had the root and I couldnt make calls or texts, so I tried multiple times to unroot it through Odin and it said it worked on my last attempt, but now my phone is stuck on a black screen and a blue LED pops up. I get no vibrations or feedback from my phone. I've tried all the combos to reset, down home power, down power, power home up, home power, all of them. My only hope is to let the phone die of power and recharge it and see if it will work. Does anyone have any ideas? When I plug it in to my computer it wont detect it either.
check your IMEI with *#06#!
when you have no IMEI you need the EFS BackUp...hope you have it.
Regards
sonic76
power button + volume down. When it reboots, quickly get into download mode the same way you would normally. And same as above post, EFS back.. if it's not resolved from factory reset.
I have had this problem.
If you just hold power vol- down it will reboot and when reeboting, just keep holding the same buttons until you get the Download Mode.
If not try holding power vol- up until geeting into recovery, then go trough download mode from there.
You just have to hold the buttons down, it wil maybe restart but just keep holding these buttons trough the restarts.
In download mode you have to do a fresh install with a rom of your choice from Sammobile, orginal firmware.
And remember to never Factory Reset your phone after innstaling ROOT and Recovery.
The best way to do factory reset after these are firmware flash trough Odin.
sonic76 said:
check your IMEI with *#06#!
when you have no IMEI you need the EFS BackUp...hope you have it.
Regards
sonic76
Click to expand...
Click to collapse
Sadly All I get is a black screen..
LyLu said:
I have had this problem.
If you just hold power vol- down it will reboot and when reeboting, just keep holding the same buttons until you get the Download Mode.
If not try holding power vol- up until geeting into recovery, then go trough download mode from there.
You just have to hold the buttons down, it wil maybe restart but just keep holding these buttons trough the restarts.
In download mode you have to do a fresh install with a rom of your choice from Sammobile, orginal firmware.
And remember to never Factory Reset your phone after innstaling ROOT and Recovery.
The best way to do factory reset after these are firmware flash trough Odin.
Click to expand...
Click to collapse
I kinda did a factory reset after rooting.. how does that affect it? And also i've held those buttons you've said to hold for over 2 minutes and nothing happens :/

Bricked galaxy s7 edge SM-935FD

Hi, i have bought an s7 edge wich is not booting up, in fact i can eneter in download mode (with the blue screen) but after a successfull odin flash the device keeps rebooting at Samsung Galaxy S7 Edge (powered by android), what can i do? Thanks in advance.
when flashin with odin use csc file not csc home
fruzi992 said:
Hi, i have bought an s7 edge wich is not booting up, in fact i can eneter in download mode (with the blue screen) but after a successfull odin flash the device keeps rebooting at Samsung Galaxy S7 Edge (powered by android), what can i do? Thanks in advance.
Click to expand...
Click to collapse
Try reset the device with recovery mode.. then turn it ON. Power button + volume up + home button
. Reset on recovery mode.then try.. hope it will work. its happened to me once..
Tamizhmani said:
Try reset the device with recovery mode.. then turn it ON. Power button + volume up + home button
. Reset on recovery mode.then try.. hope it will work. its happened to me once..
Click to expand...
Click to collapse
Thanks, i cannot enter in recovery mode, i don't know how to turn off the phone since if i long press the power button it doesn't go off, if i press volume +, power and home while it is boot looping nothing happens, it keeps with his boot looping.
fruzi992 said:
Thanks, i cannot enter in recovery mode, i don't know how to turn off the phone since if i long press the power button it doesn't go off, if i press volume +, power and home while it is boot looping nothing happens, it keeps with his boot looping.
Click to expand...
Click to collapse
just press power button+volume -
Ahmed Ismael said:
just press power button+volume -
Click to expand...
Click to collapse
This only make the phone rebooting as before,
fruzi992 said:
This only make the phone rebooting as before,
Click to expand...
Click to collapse
sorry
first CHARGER PLUGGED INTO YOUR PHONE
sec power + volume -
Ahmed Ismael said:
sorry
first CHARGER PLUGGED INTO YOUR PHONE
sec power + volume -
Click to expand...
Click to collapse
Nothing, only vibrates and logo, i repeat i can still enter in download mode but idk how to fix the phone since the flash via odin led me to this result
thebiggboss180 said:
when flashin with odin use csc file not csc home
Click to expand...
Click to collapse
I used the CSC (not HOME_CSC) but same result
Are you sure you are flashing the correct firmware? Download the latest one and try again.
Honestly it could just be a busted battery instead causing this issue, had this happen before for a client on a s6.
If you already tried flashing SM-G935FD firmware with CSC file which makes the phone automatically do a wipe data / factory reset in recovery mode then you probably have an hardware issue instead.
benjamen50 said:
Honestly it could just be a busted battery instead causing this issue, had this happen before for a client on a s6.
If you already tried flashing SM-G935FD firmware with CSC file which makes the phone automatically do a wipe data / factory reset in recovery mode then you probably have an hardware issue instead.
Click to expand...
Click to collapse
I think so. After a night powered on (since i couldn't turn it off) i plugged the wall charger and the blue installing system update screen appeared and the phone soon rebooted after ten times like these the blue screen disappeared. How can i check the battery life to decide if it is the responsable? I've measured the absorption of the phone with his stock charger, it is 0.49 ampere does it mean something?

Random reboots and now black screen

Hey guys my wife's S7 edge (SM-G935W8, Canadian variant) started rebooting and boot looping for a few days until it suddenly rebooted and stayed on with a black screen and the notification LED stayed blue until the battery died. Even holding home, power and volume down didn't do anything...
The phone was never rooted and completely stock. I just tried reinstalling stock firmware with Odin and everything went well as I got a pass but it still won't boot and gets stuck with black screen and blue LED.
Does this sound like a dead phone? I can't get into stock recovery, only download mode once the battery dies.
Just wondering if it's fixable.
Thanks
Dave O said:
Hey guys my wife's S7 edge (SM-G935W8, Canadian variant) started rebooting and boot looping for a few days until it suddenly rebooted and stayed on with a black screen and the notification LED stayed blue until the battery died. Even holding home, power and volume down didn't do anything...
The phone was never rooted and completely stock. I just tried reinstalling stock firmware with Odin and everything went well as I got a pass but it still won't boot and gets stuck with black screen and blue LED.
Does this sound like a dead phone? I can't get into stock recovery, only download mode once the battery dies.
Just wondering if it's fixable.
Thanks
Click to expand...
Click to collapse
As the device switched off press the Power Button together with the Volume Button down, when the device vibrates, release the Power button and only keep the volume down button until the device starts up to the start screen appear.
ArthurC1 said:
As the device switched off press the Power Button together with the Volume Button down, when the device vibrates, release the Power button and only keep the volume down button until the device starts up to the start screen appear.
Click to expand...
Click to collapse
Hey sorry for the late reply... I did try that. I can't even force a reboot when it's stuck.
Sent from my SM-G930W8 using XDA Labs
Dave O said:
Hey guys my wife's S7 edge (SM-G935W8, Canadian variant) started rebooting and boot looping for a few days until it suddenly rebooted and stayed on with a black screen and the notification LED stayed blue until the battery died. Even holding home, power and volume down didn't do anything...
The phone was never rooted and completely stock. I just tried reinstalling stock firmware with Odin and everything went well as I got a pass but it still won't boot and gets stuck with black screen and blue LED.
Does this sound like a dead phone? I can't get into stock recovery, only download mode once the battery dies.
Just wondering if it's fixable.
Thanks
Click to expand...
Click to collapse
You can enter download mode right ?
why don't you try installing TWRP recovery with ODIN
Go to TWRP website... and find your device
download .img.tar file
open odin and insert this file in AP tab and in the option tab (disable "auto reboot" )
( plug your phone via usb to your PC.)
on the log it will show (added)
hit start
once installed...press and hold vol down + home +power key (while it restarts) press and hold vol up + home+power key
You will now enter TWRP Recovery...swipe to allow modifications
wipe - > advanced wipe -> except sd card...select everything and wipe them (all your data will be gone)
now install any custom rom from this site..
Heroyt said:
You can enter download mode right ?
why don't you try installing TWRP recovery with ODIN
Go to TWRP website... and find your device
download .img.tar file
open odin and insert this file in AP tab and in the option tab (disable "auto reboot" )
( plug your phone via usb to your PC.)
on the log it will show (added)
hit start
once installed...press and hold vol down + home +power key (while it restarts) press and hold vol up + home+power key
You will now enter TWRP Recovery...swipe to allow modifications
wipe - > advanced wipe -> except sd card...select everything and wipe them (all your data will be gone)
now install any custom rom from this site..
Click to expand...
Click to collapse
I didn't try TWRP but I did try stock firmware from Samsung and Odin, said it passed but I couldn't boot the phone... Doesn't OEM unlock have to be checked in order to install TWRP tho? This phone was completely stock and never rooted.
Sent from my SM-G930W8 using XDA Labs
Dave O said:
I didn't try TWRP but I did try stock firmware from Samsung and Odin, said it passed but I couldn't boot the phone... Doesn't OEM unlock have to be checked in order to install TWRP tho? This phone was completely stock and never rooted.
Sent from my SM-G930W8 using XDA Labs
Click to expand...
Click to collapse
yes i know but have you tried it ? i thought advanced wipe might help as it will remove everything.
My S7 edge is also having similar issue. It just died 4 days ago at 5 percent battery and red LED kept blinking. I tried to hard reboot using Power + Vol Down, it didn't work. I couldn't get into the Download mode either. It doesn't charge when connected to the charger, not detected on any computer as well. Any thoughts?
ilikered said:
My S7 edge is also having similar issue. It just died 4 days ago at 5 percent battery and red LED kept blinking. I tried to hard reboot using Power + Vol Down, it didn't work. I couldn't get into the Download mode either. It doesn't charge when connected to the charger, not detected on any computer as well. Any thoughts?
Click to expand...
Click to collapse
I don't know but the more I Google it the more I see people saying it's a bad motherboard...
Sent from my SM-G930W8 using XDA Labs
Dave O said:
I don't know but the more I Google it the more I see people saying it's a bad motherboard...
Sent from my SM-G930W8 using XDA Labs
Click to expand...
Click to collapse
I plugged it in last night, after the battery was completely drained. It's been a week since the issue.
It was fine till this morning. I inserted the SIM cards and then connected to the laptop. I thought I would backup the data using smart switch before doing a factory reset. The backup went fine till 75% and then boom again turned off. This time there's a lot of battery left, and I might have to wait 4-5 days before it can be drained completely. But I'm now hopeful that it'll eventually turn on and when it does I'll immediately do a factory reset before doing anything else. I'm suspecting that a rogue app might be causing it. This time it might have happened while that app is being backed up. The LED is constant Red this time indicating the state it was connected to the laptop at the time of incident.
It turned on again last night when I connected the charger. It was showing the charging symbol. After 5-6 minutes of charge I tried to hold Vol - + Power buttons briefly to reset the device and it went off again. It's lying like a brick currently.
No sign of life again!

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