Moto 6g Plus - Moto G6 Plus Questions & Answers

Hello Experts,
I need your help on my moto g6 plus issue, before starting, please note that i'm the owner on this phone (I have all the papers and proof).
my issue started 3 days ago, i was traveling, switched off my mobile on the airplane, at my arrival, switched on and then my screen code is not accepted anymore (please note that my finger print is working perfectly but when you restart the mobile, you need to insert ur code)
i have tried all way but no success, the mobile contains photo and videos of a person whom passed away and unfortunatly I had back up on external device but the msd was broken)
i have tried with adb, i had debug enable on my phone before getting locked, the only thing is that I'm able to see the device just when i go in the device (apply update by adb) then the phone allow me to just attach a file, and of course he does not execute the command in txt file :
footer is wrong
signature verification failed
do you have any idea, how a could work around this? thank you in advance for your help and support.
Maud

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Unlock Motorola I920 smart phone

Hello All,
i've Motorola i920 Smartphone bases mobile , i try to install and run Cert.cab, Cert_SPCB.cab , EnableRapi.cab and any other application i try to install but every time im getting error that appilcation not digitally signed even i used Remote Register Editor (http://www.breaksoft.com/Blog/Utilities/2005/1/Mobile_Registry_Editor.aspx) but still no solution, i can't open HKLM to edit the registery setting always getting errors, so can anyone help me, i am using IR port because i don't have USB cable for this model,
Any help will be appriciated.
Take Care
ENJOY

Locked out from my trinity!

Hi guys,
2 days ago, I was playing with my trinity, installing some software, and when I restarted my device, it would load my today screen, let me make phone calls/messages, but would not allow me to access the program or the setting folder!
I tried connecting it to my PC, so I could use active sync and eventually flash the whole device (n.b. I could not use "clear storage" since I can not access the settings folder), but active sync will tell me I am connected as a guest and would not allow me to access the device. As a result the flasher returned an error messaging saying that my device did not respond.
I know I can press the power + camera button and enter manually to the tricolour screen, but I have read that doing so and running an executable file from my PC will result to bricking my phone.
I think what I need is to manually flush the rom with the tricolour screen, but i am afraid I do not know how. Can someone help me with this, or maybe suggest a better approach to this problem?
Also note that I am currently using Mary v3.7 LITE.
Thank you in advance

Showing as UNKNOWN DEVICE, dont see SD

Hi there. Thanks to everybody for answers.
I just have got some DVP from USA (not new). Its in good cond. Unfortunatelly unusable It cannot see sd card. System info says 15MB free. Service menu (##634#) says SD card 8GB inserted but unusable.
But the main problem is, that ZUNE (and win7 as well) dont see the phone - win7 dont recognize it and its marked as UNKNOWN device with pid USB\VID_045E&PID_04EC . I tried find proper driver on inet, tried search in zune directory, tried update zune... nothing helps.
Firmware is 2250.1500.7004.105
carrier:TMO-US
revision: 112.576.2.0 OS
OS: 7.0.7004.0
So i think its basic firmware. My first idea was, that i havent original DELL data cable (using ericsson). BUT when i connect phone in recovery mode, its recognized properly by windows mobile recovery SW. (but that sw says this device cannot be recovered blabla So i think cable is good (all data cables i guess are the same) I tried update firmware via wifi - it says no update available.
Is there ANY OTHER WAY to UPDATE FW ? (without zune)?
Is there any way how to find right drivers for it?
SD card problem can be solved by new sdcard, maybe. But i need some FW uodate, in this satus is phone unusable - restarts, it dont keep my settings after restart, and many other troubles.
Thank you for your hints !!
Regards Gisbern
just call in for a replacement they will send you a device with 212. They wont make you send your current device until after you receive the replacement at which point you just put it in the box they sent your replacement in, seal it back up, put the label they gave, and call fedex for a pickup. Takes about 3 days for the replacement to arrive although the last replacement I received I got in 2 days.
No warranty
Hi, thank you for reply. It was the answer i didnt want to hear )) For my phone service tag is no warranty in dell pages. Of course i can pay for repair, but the question is, how much ? Anybody know +/- price for such type of repair?
Secondly im from EU, so shipping to usa will be little bit higher (but not killing).
Thats way im asking for some alternative method of flashing FW. (without zune)
Regards Pete
I know this thread is ancient. But I post a solution anyway, for other people who have this problem and find this with google.
The solution is easier than you might think: in device manager right-click the device and choose "update driver". Let windows search for drivers and it will install the proper drivers. Done!
Ciao,
Heathcliff74

[Q] Partially bricked Universal

Hi everyone! This is my first post and I would like to thank You all for great job done on this forum, I'm rather beginner but already gathered a lot of knowledge by reading various posts
My first post will be about HTC Universal, that came to me few days ago. From first look it's an amazing piece of hardware and I would like to make it working, because (obviously) it is not
Uni's characteristics:
Black O2 XDA Exec
NAND Flash - DiskOnChip G4
Uni's behaviour:
after turning on is showing bootloader screen with some artifacts and following info:
R 1.17.00
G 42.53.P8
O D. 08.81 TML
can access bootloader menu (three yes/no settings, KITL) - same artifacts are here too
combination of backlight+power+reset gives black screen
hard reset doesn't change anything, screen with O and X is ok, with no artifacts
device is not recognized by PC so I cannot flash it (dev 0000, ven 0000 on windows / cannot enumerate on linux) - USB transmit lines are ok because situation changes after choosing KITL mode (every other is unrecognized)
Already done:
I thought it may be damaged USB port, but I succesfully managed to make it work after choosing KITL mode from bootloader menu (backlight? + reset). It doesn't accept any commands through mtty but at least installed in windows as HTC Sync Device (not remember correctly?) and showed some prompt in console (KITL$ ?).
I didn't really know what KITL is so i googled for other methods of unbricking and found amazing discussion between scholbert and roglio in topic about rescuing uni from scratch via JTAG. So I remodelled my adapter to the same as Wiggler2 and connected to mainboard. However, my situation, if I understand correctly, is not the same as scholberts or roglios was. I have working IPL and partially working SPL, that is, I think I have
Is there any method of writing SPL into ram and running it in this situation? Maybe then USB will be working and let me flash new firmware? I found solutions like this for some other HTCs but I don't really know how to load something into RAM, because it looks like it is unaccessible at the moment (errors in openocd, zeroes readed by urjtag). I'm working with newest openocd version, it recognizes PXA270 without problem, same as urjtag.
Or is it possible to restore Uni via KITL mode? Maybe I try to download software required in topic about Hermes and run it at some free time, but I have to connect my old windows box to internet
I'll be very thankful for every answer and I hope that this Uni will work once again
P.S.: I'm sorry if some of statements are not understoodable, I lack possibility of using english daily and practicing it, so my english is little poor
Best Regards, Karol
#------
Ah, yes, I forgot. Not black screen after combination of backlight+power+reset, but Serial + v2.01. Does not react to USB. If I connect USB first, then reset, it's "USB v2.01" - device not recognized. The same with SD card inserted -> reset -> "USB v2.01" -> took card -> unrecognized...
Welcome to forums,
Have a read on the thread just above this one, you´ll find almost all you need
Hi!
Thank You for your answer. I have already read this and other topics regarding "stuck at bootloader" and other problems, and tried all the provided solutions, with no luck
The main problem is usb not working properly. I'd rather not suspect hardware damage, because it works in KITL mode.
#---
I've done some more research. Downloaded and installed Platform Builder, and following instruction for hermes (changing only processor type) tried to run system through KITL, but with no success, image (awfully small - about 900kB) was downloaded to device, but there was no answer from it - KITL screen have not changed.
After few tries I focused on another method - based on tomal's SDFlash_G3. I took 416 byte header found later in topic about SDFlash (OllieD's) and connected it with decrypted official nk.nbf image from O2 and later with one from tomal's rom.
My device was reacting kind of strange while trying to recognize rom from card. For first, it haven't tried at all, not until I !removed! MMC card! (instead of this later I was hovering the sd card slot pin responsible for card detect).
Then, there was two scenarios:
first, when I took card too fast after entering bootloader, it showed message about too short rom
second, where I waited some more seconds, it showed error about sections=1 and not allowing to update
So I searched about this section=1 error and found that it is incompatibility between 416 byte header and rom image - header points that there should be more sections in rom, but there is only one.
Don't really know how to change it, is there any documentation about header structure?
In topic about SDFlash_G3 there was mentioned that this method is "without 2nd device", but I haven't found anything about "with 2nd device", is it worth giving a try?
Can someone provide me with mmc/sd card image (compressed of course) with backup from G4 Universal device done with d2s command?
I'll be very thankful for any help.
Best regards, Karol

Huawei P10 lite no service

Urgent matter. I bought a huawei P10 lite from another person, I performed a hard reset and when I finished I can't get any signal on my device. It reads no service or emergency calls only. I tried everything on the net but nothing. The code *#*#4636#*#* doesn't work. The code that does work is *#*#6130#*#* but it's not very helpful. Can anyone help me to turn the radio on. Which code are for this process. Please send me solutions because it's urgent because I can't use my device.
Most likely, the phone is Locked to some mobile carrier.
Unfortunately there is no free way to unlock it!!!
About 3 weeks ago I had the same problems with P8Lite.
Paid solution:
- Go to https://www.dc-unlocker.com/buy and buy 3 credits (3 Euro) and create new account
- After a successful payment on your email you will receive Username and Password (check the Spam folder)
- Download HCU Client - https://hcu-client.com/download/
- Login with your Username and Password
- Put your P10Lite in the Manufacture mode
- Type this: *#*#2846579#*#*
- Go to ProjectMenu -> Background settings -> USB ports settings -> Manufacture mode
- Then connect the phone to PC via USB cable
- Press Read Phone Info
- Go to tap Unlock and press Direct SIM Unlock
- Finally, on the right side you should see Unlock done and the phone will turn off
- Turn on your phone and it will be unlocked.
Tested and works on P8 Lite, HCU cliend support P10 Lite and you can unlock it.
I think that it isn't locked because I tried with 3 different sim cards each in different mobile network.
I am still waiting for solutions. Thank you.
Some problem with IMEI or OEMinfo maybe ?.. try flash new FW
Still the same problem. Does anyone knows the shortcut to engineer mode? The new code because I found on the net some old codes but they didn't work.
There is no engeneering mode in P10 lite.
But as I said, I'm almost sure that phone is locked. Ask the previous owner what SIM card (mobile carrier / country) was used.
There is one other menu that is ProjectMenu
Insert you SIM card and check you SIM Lock status:
*#*#2846579#*#*
ProjectMenu -> Network Information Query -> SIM Lock Info
If you get "SIMLOCK_DEACTIVATE" then all it's okay and your phone isn't locked. But that means you probably have other big problems!
Can your phone has physically malfunction? Sim slots problem?
Also why you didn't test the phone before buying it?
Have you thought about mobile repair service?
Still the same problem
I installed a new software using update option and I get signal for five minutes but I wasn't able to use it because it didn't connect to network, then the no service and emergency calls only appear, oscillating between sim cards. The sim cards used are in different mobile service.
If I install Oreo the problem could disappear?
If so can anyone send me the link that I can download and install using update.app method?
If not could you suggest me a different solution.
Now shows that it's charging but the percentage of the battery drops.
Could be the same software problem?

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