S8 Not detected by Windows - Samsung Galaxy S8 Questions and Answers

Hi,
I bought an immaculate looking, roughly 2 year old, Samsung S8 recently and all works fine, except, no matter how hard I try, I connect get windows 10 and now windows 11 to detect the phone, so I can download photos off it. It charges, but it does not appear in "This PC" as a drive. Previous owners gave me a blank look when I mentioned it. They are not PC savy. Maybe they never tried to do this...dunno. Anyway I thought I could fix it.....I WANT to fix it.
I've updated the OS and USB drivers, enabled developer mode,tried different usb ports, different PC's , different usb cables and yesterday I fitted a new USB daughter board...still no worky......
I can't even remember all the things I've tried...
I have now bought a new S10 and that all works as it should. S8 still doesn't work.
I am out of ideas.....All I can think of to do now is to replace the motherboard! Extreme, and I don't even know if it will fix it......
How can it not?....lol
I know it doesn't make sense to spend too much on a S8 but it just irks me!
I hope someone can enlighen me....
Steve

Sterob24 said:
Hi,
I bought an immaculate looking, roughly 2 year old, Samsung S8 recently and all works fine, except, no matter how hard I try, I connect get windows 10 and now windows 11 to detect the phone, so I can download photos off it. It charges, but it does not appear in "This PC" as a drive. Previous owners gave me a blank look when I mentioned it. They are not PC savy. Maybe they never tried to do this...dunno. Anyway I thought I could fix it.....I WANT to fix it.
I've updated the OS and USB drivers, enabled developer mode,tried different usb ports, different PC's , different usb cables and yesterday I fitted a new USB daughter board...still no worky......
I can't even remember all the things I've tried...
I have now bought a new S10 and that all works as it should. S8 still doesn't work.
I am out of ideas.....All I can think of to do now is to replace the motherboard! Extreme, and I don't even know if it will fix it......
How can it not?....lol
I know it doesn't make sense to spend too much on a S8 but it just irks me!
I hope someone can enlighen me....
Steve
Click to expand...
Click to collapse
If you're using the newest drivers,it won't work.I experienced this as well with my Note 8,and had to roll back to previous driver versions to get it to connect.

Thanks.....I am not sure what versions I have tried now. I would have thought the first attempt would have been on the older driver, and then I updated. Maybe I need to try again. Try some older versions.

Sterob24 said:
Thanks.....I am not sure what versions I have tried now. I would have thought the first attempt would have been on the older driver, and then I updated. Maybe I need to try again. Try some older versions.
Click to expand...
Click to collapse
Give this a try.Some have had fairly good luck with it since it has old and newer versions of the driver with it.

I tried the Smart Switch version you posted. no dice.
I DID have have a small amount of luck....I did realise that I don't have the MTP option in Developer Options> Default USB configuration, like all the videos show. ( This is disturbing....why? )
I tried 'transferring images' option , re-booted phone and now I'm getting the windows 'ding' and the 'usb device not recognised' error, so thats progress...lol
After that I re-installed the older samsung usb drivers on my pc with no change....same error.
I've found about 8 older drivers, but have only tried 3. I gets a bit painful blindly installing, uninstalling, installing....
Not having the MTP option seems to me. to be the key, but I don't know how to fix it. Did Samsung remove the option in an update?...dunno
Steve

Related

Driver Installation Issues

I am trying to install the Samsung Intercept (Virgin Mobile) on my Windows 7 netbook. I could never connect the device before to either WinXP or Win7. I recently factory reset my phone and after installing the drivers on WinXP, the phone showed that it was connected. I mounted the SD card to the computer and it never showed the drive. I unmounted and disconnected and since then it never connected. I keep getting that it's not recognized.
On my Win7 computer, I installed the drivers (had to force Windows to find the driver). Now the computer senses that it's connected, but it says "the device cannot be started". So I'm thinking that my P.O.S. phone can't figure out wtf USB mode is. It showed it once and that's it.
I've tried probably 3 or 4 different drivers and now I can't figure out how to just start clean. I don't even think I need to because the computer driver installed fine (It says Samsung USB Android whatever when it's connected). I tried with USB debugging on and off.
I even tried to make a virtual Windows XP to try it on a fresh install, but VM won't take unknown USB devices.
I uninstalled all my drivers, even the USB hub drivers, rebooted after the uninstall. No luck.
Before I reinstalled the hub I tried to force XP to the drivers (different ones not the same driver over and over) and now its saying "the file does not contain any information about this device". WTF?!
I'm so confused with this stupid driver that I can't take it anymore. I'm now considering reformatting my computer, but it's not worth it just to root a phone. I'd rather put up with my phone needing a battery pull at least once a day than to lose all my files.
caderyn19 said:
I am trying to install the Samsung Intercept (Virgin Mobile) on my Windows 7 netbook. I could never connect the device before to either WinXP or Win7. I recently factory reset my phone and after installing the drivers on WinXP, the phone showed that it was connected. I mounted the SD card to the computer and it never showed the drive. I unmounted and disconnected and since then it never connected. I keep getting that it's not recognized.
On my Win7 computer, I installed the drivers (had to force Windows to find the driver). Now the computer senses that it's connected, but it says "the device cannot be started". So I'm thinking that my P.O.S. phone can't figure out wtf USB mode is. It showed it once and that's it.
I've tried probably 3 or 4 different drivers and now I can't figure out how to just start clean. I don't even think I need to because the computer driver installed fine (It says Samsung USB Android whatever when it's connected). I tried with USB debugging on and off.
Click to expand...
Click to collapse
I had the same issue too.
Have you tried using another USB cable? If you're using the cable that came with the phone it wont work (well sometimes). What you can do is find or buy another Micro USB cable for your intercept. You can buy one off amazon for less than $10. I brought mine from Best buy for $20. It works fantastically.
scream4cheese said:
I had the same issue too.
Have you tried using another USB cable? If you're using the cable that came with the phone it wont work (well sometimes). What you can do is find or buy another Micro USB cable for your intercept. You can buy one off amazon for less than $10. I brought mine from Best buy for $20. It works fantastic.
Click to expand...
Click to collapse
I was seriously considering another cable because I read in some other threads pretty much what you just told me, but I guess I was one of those "on the twelth time it finally connects" type of situations. I connected it last night and it worked. Just need to update my SDK stuff, make sure I have all my info for SuperOneClick, and cross my fingers lol!
Thank you for your advice. If it stops working I'm gettilng a new cable.
[EDIT] and it stopped working... I knew I should've just rooted when I had it connected, but I wanted to back my stuff up. Looks like I'm getting a new cable lol.
Sent from my SPH-M910 using Tapatalk
[EDIT] You were totally right! It's the cable. I got a Belkin for $15 at Target. I plugged it in and immediately Windows 7 Pro 32-bit detected the drivers, the handset, and installed it. Now time for rooting
I know it's been a couple of months, but I'm curious if you've had any other problems with connecting?
I was having the same problem and I had a few cables that I tried with no luck. I also tried my wife's Blackberry cable, which is a thicker cable that claims to be a "DATA" cable...no go.
I probably will just go buy the Belkin one you referred to if you've had no other problems.
Thanks!
-- Sent from my Galaxy Tab using Tapatalk
GreyCelt said:
I know it's been a couple of months, but I'm curious if you've had any other problems with connecting?
I was having the same problem and I had a few cables that I tried with no luck. I also tried my wife's Blackberry cable, which is a thicker cable that claims to be a "DATA" cable...no go.
I probably will just go buy the Belkin one you referred to if you've had no other problems.
Thanks!
-- Sent from my Galaxy Tab using Tapatalk
Click to expand...
Click to collapse
I actually have had no problems (on my Win7 PC) since the install. As for my XP computer, I just gave up on trying to get it to work. Try completely uninstalling every instance of the Samsung programs (I went through my registry *dangerous*) and all things Android and reboot to a fresh power cycle (like with the phone) so Windows can update all its important files reguarding the driver removal. Then install and THEN plugin.
It literally randomly worked for me. I had the drivers installed properly, but the charging cord gave me "bad driver install". I didn't change a thing and plugged in wth the Belkin and was good to go.
Hope you can get it working! I know the anticipation of phone modding, and I love it! Lol!
Sent from my SPH-M910 using Tapatalk
Ditto, ditto and ditto! I have the same thing with my intercept, except I started on win7/64, could not get anything going. Then created an XP VM - over my dead body - no go.
Using the same cable, if I plug in my Captivate, everything comes up.
For you guys, when you bought a different cable, what did you buy? micro-to-micro USB? Or something else?
J
I usually use the cables that came with my HTC phones. Also I have better luck if I reboot the phone prior to connecting it to the PC.

[Q] can not connect to computer??? and I did search first!

OK here is my situation.
I have ver 1.3 samsung focus. It has been upgraded to mango beta.
I have the revision folder from the zune app that up graded it.
I am not the orig owner I have done a hard rest twice.
I have down loaded the samsung drivers and installed them.
I have downloaded the 2 roms listed in this forum.
No matter what i do I can not get this phone to be seen by my computer.
it is windows 7 64 bit pro.
I want to go back to NoDo so when mango realy comes out I can upgrade.
I have zune 4.8 with all the upgrades and it has never been able to see the phone.
I went to the device manager and it has nothing listed under portable devices or other devices??
I have searched but there are so many htreads with lots of words that match i spent hours reading things that did not pertain to this exact situation.
and I am willing to DONATE to get me back on track.
please help.
thanks
Did you try on another computer? Preferably on a 32 bit machine.
will try that right now and post feed back.
thanks
Good chance it could be the USB cable you are using if it is not the original USB cable that was shipped with the phone. I had same problem initially using another USB cable that I had. As soon as I used the cable that came with the Focus, it work right away.

Cant connect samsung S1 to PC

Hi,
I'm having a real though time trying to connect my galaxy s1 to a pc. Have tried everything, like kies, direct connection, reseted the device, and no joy.
When I plug the cable it makes that sound as it is connecting but it doesn't show in the PC anywhere, nor even in Device manager.
It can get pwr from the usb cable when is connected; already tried with another cable and same thing.
My final goal is to unlock it.
thanks for any help
have you tried put yoy're phone in depurating mode?
I guess yo mean Debugging mode, as I couldn't found Depurating anywhere. Have selected it and the same effect
HI
I had the same problem after getting nowhere with it, for some reason and I don"t know why, I put it in download mode and then connected it to odin and my PC found it I then disconected it and its been fine eversince.
Jim
#Samsung Kies always makes problems on Windows x64 !
##I would recommend, if you got 32-Bit Computer, to use that ;-)
#If you Want just flash over Odin, then is this driver package enough
##[Link]--http://download2us.softpedia.com/dl/85b009d47a0940e89eee2297a531d100/4f577870/300141878/drivers/mobile/SAMSUNG_USB_Driver_for_Mobile_Phones_1.4.8.0.exe
#The Package is also enough for If you want just to connect to mass Storage (Phone's SD Card)
Don't Forget to Thanks, if it was useful for you!
_______________________________________________
Hi there.
By direct connection you mean the USB Mass Storage mode, right?
It might be some weird, random problem with the samsung system drivers. I used to have such problems about two years ago, back in the days of Froyo. Have you tried re-installing them? There was a link to proper drivers file in one ICS installation tutorial, and those drivers can be downloaded here. If you go about trying this method, lemme know if it worked.
Cheers.
PS: Unlike diklooc there suggested, do not never EVER go back to x86 OS. That's the worst advice. Kapisch?
Did you check your usb port in System ?
Sometimes it stuck with another lastest device
Hi,
have tried everything, and finally only in a WinXP32 could be abble to get the error shown on the file atached.
But nothing (warnings) come up in Device Manager
Unninstalled everything (kies) and tried to install only the driver and nothing happens.
Should I try to mount it on a linux?
or is it dead?
thanks
i have this problem too
wat chan I do???
my sgs can not connect to my PC
This may help...
Hi there - I don't have the same phone as you, but I did encounter the exact same problem. I've been searching around and it looks like the most common fix was to simply replace the cable. I don't know what kind of cable you have, but my phone (a Samsung Focus i917) uses a mini-usb connector. I found that my Amazon Kindle used the same connector.
When I was using the Samsung cable, I'd get intermittent connects and charge power. The OS would report unknown device. When I switched computer's = same result. I switched to my Kindle cable and the computer instantly recognized the device and installed the drivers. After 12 hours of troubleshooting, factory resetting my phone (blah - lost everything) it turned out to be the cable. I know that this isn't an easy troubleshooting step for most people, because who has an extra cable? I just got lucky that my Kindle uses the same connector. I'm now suspecting (due to the prevalence of this connectivity problem coming from people with Samsung phones - there are a LOT of reported issues) that there is probably a Samsung cable problem in general.
Good luck with your phone.
try
try select mass strong ...
Tips and unlock advice.
nasdriver said:
Hi,
I'm having a real though time trying to connect my galaxy s1 to a pc. Have tried everything, like kies, direct connection, reseted the device, and no joy.
When I plug the cable it makes that sound as it is connecting but it doesn't show in the PC anywhere, nor even in Device manager.
It can get pwr from the usb cable when is connected; already tried with another cable and same thing.
My final goal is to unlock it.
thanks for any help
Click to expand...
Click to collapse
Nasdriver, I currently have a similar problem but mine is related with Samsung Kies as I can't get either my older SGS1 or my newer Samsung Nexus to get recognized by Kies. I also suspected the cable thing and even read it could be a USB port issue but neither of them was my problem (I have 3 cables and 8 ports on 2 computers that result in the same thing). I can connect other devices with the same cables and they work, so I suspect my problem is focused around the Samsung device drivers.
My advice is if you can go in a systematic manner, first focus on the cable (easiest to replace), if you get the same results with a new cable, then focus on the USB physical port, clean it with some Isopropyl alcohol, if the port works for other devices (camera, other phones, etc..) on the same cable but not with the SGS, then try reinstalling the samsung device drivers.
Oh, and if you want to unlock your phone, the EASY way is to download the Galaxy S Unlock application from the Android market (no affiliation) it's free (but the developer does accept donations) and it WORKS. I won't bore you with my 3 week journey trying to unlock my Bell SGS phone here in Canada, had I found this app first I would have done it in less then 2 min saved myself a LOT of frustration.
Good luck

Windows XP can't detect my J5 as MTP device, only as PTP

Hi all, first of all I kindly ask u to be patient with me cos I'm not a developer but rather a newbie... but really I didn't know where to ask for help ! Well, I'm still going mad after one year almost since I bought my Samsung J5, cos apparently there's NO WAY I can make Windows XP recognize it as a MTP device. Ah please don't ask me to use another PC or to upgrade to another Windows version cos for several reasons I don't want and I can't (by now). I must use THAT pc to connect my phone if possible. No WIFI, thanks.
Well, still searching thru forums for hints etc and I tried out everything I could find to date: I installed the mtp drivers mtppk12.exe, I also tried to install the Microsoft User Mode Driver Framework stuff, no luck. Everytime I plug my phone, the pc suddently detects it as "digital camera". So that nasty window pops up asking which programs to use to load pics etc. And if I access it as a volume, what I can see and do with its content is very limited as u know.
I tried to play with the hardware wizard, there's apparently no way to have the phone seen as mtp. I even tried to uninstall and reinstall the drivers above, or to uninstall the various USB hubs and devices... nope. Oh I also tried to install the Samsung USB drivers for Mobile phones, still no luck. I NEVER get any errors or warnings though and no yellow question marks... just my pc insists to see it as a ptp device !!! And of course my phone is SET as MTP, not PTP. I tried to switch between those repeatedly. Even to remove the SD, to turn it off... no way.
Oh one detail... by reading somewhere I suspect that Windows Media Player must be installed ? I don't want it and don't want to install more ehr junk (read: unneded stuff, KIES, etc) IF possible. Or is it really strictly needed ?
Another interesting detail... always reading somewhere, it looks that, those lucky people who finally achieved to have their phones detected as mtp (no matter which model) under XP, have always this file present: C:\WINDOWS\system32\DRIVERS\wpdusb.sys
Well I have NOT that file, even after having installed the packages mentioned above ! Where does it come from ??
I'm even ready to get my hands dirty, to play with the registry, I don't care... just don't ask me to change that PC lol or to install more junk stuff (if possible).
Any expert out there ? Any useful hints ?
I really can't spend more time for that. I shall give up soon. It's depleting.
Oh another quick question: does anybody know whether by installing Cyanogen Mod the USB Mass Storage mode is available again ? Or it has been ruled out even in this third party OS ? (I could not find this info anywhere...) Thanks very much
SO first of all make sure that USB Debugging is enabled on your phone. (Settings>Developer Options)
Make sure that samsung usb drivers are installed You can find them here
When you plug your device in, in status bar it should say transferring images via USB. Click on that balloon and choose "Transfering media files"
One more thing that is recommended is use the original Samsung USB cable.
If this still doesn't work PM me and i will investigate further.
Telepracity
ElenaXX said:
Hi all, first of all I kindly ask u to be patient with me cos I'm not a developer but rather a newbie... but really I didn't know where to ask for help ! Well, I'm still going mad after one year almost since I bought my Samsung J5, cos apparently there's NO WAY I can make Windows XP recognize it as a MTP device. Ah please don't ask me to use another PC or to upgrade to another Windows version cos for several reasons I don't want and I can't (by now). I must use THAT pc to connect my phone if possible. No WIFI, thanks.
Well, still searching thru forums for hints etc and I tried out everything I could find to date: I installed the mtp drivers mtppk12.exe, I also tried to install the Microsoft User Mode Driver Framework stuff, no luck. Everytime I plug my phone, the pc suddently detects it as "digital camera". So that nasty window pops up asking which programs to use to load pics etc. And if I access it as a volume, what I can see and do with its content is very limited as u know.
I tried to play with the hardware wizard, there's apparently no way to have the phone seen as mtp. I even tried to uninstall and reinstall the drivers above, or to uninstall the various USB hubs and devices... nope. Oh I also tried to install the Samsung USB drivers for Mobile phones, still no luck. I NEVER get any errors or warnings though and no yellow question marks... just my pc insists to see it as a ptp device !!! And of course my phone is SET as MTP, not PTP. I tried to switch between those repeatedly. Even to remove the SD, to turn it off... no way.
Oh one detail... by reading somewhere I suspect that Windows Media Player must be installed ? I don't want it and don't want to install more ehr junk (read: unneded stuff, KIES, etc) IF possible. Or is it really strictly needed ?
Another interesting detail... always reading somewhere, it looks that, those lucky people who finally achieved to have their phones detected as mtp (no matter which model) under XP, have always this file present: C:\WINDOWS\system32\DRIVERS\wpdusb.sys
Well I have NOT that file, even after having installed the packages mentioned above ! Where does it come from ??
I'm even ready to get my hands dirty, to play with the registry, I don't care... just don't ask me to change that PC lol or to install more junk stuff (if possible).
Any expert out there ? Any useful hints ?
I really can't spend more time for that. I shall give up soon. It's depleting.
Oh another quick question: does anybody know whether by installing Cyanogen Mod the USB Mass Storage mode is available again ? Or it has been ruled out even in this third party OS ? (I could not find this info anywhere...) Thanks very much
Click to expand...
Click to collapse
I have no idea if it works, but try to enable usb-debbuging in Developer Options (tap build number 7 times to enable Developer Options in About phone).
Im on cm12.1 and when i connect my phone to PC there appear a notification where i can choose Media device (MTP), Camera (PTP) and charge only.
I remember that in past sometimes windows (win 7) was recognizing my phone as PTP too, but i dont remember how i fixed it, probably switching from notification from actual to MTP, i dont remember.
As an alternative, try services like http://web.airdroid.com/ (you need to install app on phone) for transfering files, but personally i dont think i trust that kind of services.
You can try to install Windows Media Player crap and see if thats the problem, if is working.
I would like you to tell me through PM or in the off-topic thread ( http://forum.xda-developers.com/galaxy-j5/how-to/ot-one-galaxy-j5-off-topic-thread-thread-t3461384 ) why you use win xp, why you dont wanna update, i wanna see your opinion about it.
If you wanna a lightweight OS and you are not gaming, then there are linux distributions: http://www.whylinuxisbetter.net/ .
Open dailer and type *#0808#
ElenaXX said:
Hi all, first of all I kindly ask u to be patient with me cos I'm not a developer but rather a newbie... but really I didn't know where to ask for help ! Well, I'm still going mad after one year almost since I bought my Samsung J5, cos apparently there's NO WAY I can make Windows XP recognize it as a MTP device. Ah please don't ask me to use another PC or to upgrade to another Windows version cos for several reasons I don't want and I can't (by now). I must use THAT pc to connect my phone if possible. No WIFI, thanks.
Well, still searching thru forums for hints etc and I tried out everything I could find to date: I installed the mtp drivers mtppk12.exe, I also tried to install the Microsoft User Mode Driver Framework stuff, no luck. Everytime I plug my phone, the pc suddently detects it as "digital camera". So that nasty window pops up asking which programs to use to load pics etc. And if I access it as a volume, what I can see and do with its content is very limited as u know.
I tried to play with the hardware wizard, there's apparently no way to have the phone seen as mtp. I even tried to uninstall and reinstall the drivers above, or to uninstall the various USB hubs and devices... nope. Oh I also tried to install the Samsung USB drivers for Mobile phones, still no luck. I NEVER get any errors or warnings though and no yellow question marks... just my pc insists to see it as a ptp device !!! And of course my phone is SET as MTP, not PTP. I tried to switch between those repeatedly. Even to remove the SD, to turn it off... no way.
Oh one detail... by reading somewhere I suspect that Windows Media Player must be installed ? I don't want it and don't want to install more ehr junk (read: unneded stuff, KIES, etc) IF possible. Or is it really strictly needed ?
Another interesting detail... always reading somewhere, it looks that, those lucky people who finally achieved to have their phones detected as mtp (no matter which model) under XP, have always this file present: C:\WINDOWS\system32\DRIVERS\wpdusb.sys
Well I have NOT that file, even after having installed the packages mentioned above ! Where does it come from ??
I'm even ready to get my hands dirty, to play with the registry, I don't care... just don't ask me to change that PC lol or to install more junk stuff (if possible).
Any expert out there ? Any useful hints ?
I really can't spend more time for that. I shall give up soon. It's depleting.
Oh another quick question: does anybody know whether by installing Cyanogen Mod the USB Mass Storage mode is available again ? Or it has been ruled out even in this third party OS ? (I could not find this info anywhere...) Thanks very much
Click to expand...
Click to collapse
And then select your options
Telepracity said:
SO first of all make sure that USB Debugging is enabled on your phone. (Settings>Developer Options)
Make sure that samsung usb drivers are installed You can find them here...
When you plug your device in, in status bar it should say transferring images via USB. Click on that balloon and choose "Transfering media files"
One more thing that is recommended is use the original Samsung USB cable.
If this still doesn't work PM me and i will investigate further.
Telepracity
Click to expand...
Click to collapse
Wow how much support and how quick... thank u all, really
I will start replying Telepracity by now (I must still carry more tests and study the other replies)
-I removed the previous Samsung USB drivers and I installed the ones u suggest... ok the file name is the same, just 16 vs 19 MB... but that surely DID change something , keep reading
-I turned USB debug ON in phone's developer section EVEN if, actually, I found that in similar threads in the past it was suggested to turn it OFF instead, anyway...
-Ok the original cable is slightly broken but I used it the same. I have another new cable though which was tested with a friend's laptop and it works and my phone there can be detected as MTP (under a newer Windows version though). Anyway I'm interchanging them and they apparently behave the same
So, what changed by installing these apprently "better" drivers and nothing else ?
Finally my PC seems to recognize my phone as a MTP device ! But things are still far from working (by now).
Namely:
Upon connection, no, the phone status bar does not show any "transferring images" or "transferring files"... it's a J5, it just says connected as MTP (vs. PTP)
Windows now says New Hardware detected, Samsung Mobile MTP device WOW
The only difference if I enable the USB debug option being, an additional device gets recognized and listed in the hardware named SamsungAndroidPhone / Samsung ADB Interface
But there's a problem... during installation of the MTP device (listed in Hardware as Samsung mobile USB composite device), I get an error, saying "cannot find the required section inside the INF file" !!!
Still no "?"s or "!"s listed in the hardware though.
And obviously, my Samsung is still NOT accessible as a Volume as it should be...
Oh no dear I'm not one who wants to bother ppl privately to stress with my very own problems but I thank u the same for the offer
I go on experimenting and reading other suggestions, thanks
#Henkate said:
I have no idea if it works, but try to enable usb-debbuging in Developer Options (tap build number 7 times to enable Developer Options in About phone).
Click to expand...
Click to collapse
Thanks. As I already told Telepracity, often I rather noticed the OPPOSITE suggestion, but I tried. The only difference being that if I do, I see an additional device (Samsung ADB or alike) detected and mounted by Windows. What apparently "moved" something was installing these other Samsung USB drivers I was suggested to
Im on cm12.1 and when i connect my phone to PC there appear a notification where i can choose Media device (MTP), Camera (PTP) and charge only.
Click to expand...
Click to collapse
What a pity... so they dropped the UMS protocol aswell. TOO bad. What I really can't understand and agree on is... "alternative" OSs should really fill those voids more or less deliberately imposed by the big companies for some obscure and dirty plans against users' interests, not following them instead ! Oh well. But luckily enough, I noticed that MANY ppl share my thought here and there, that dropping UMS for MTP was a really debateable move. Sigh.
You can try to install Windows Media Player crap and see if thats the problem, if is working.
Click to expand...
Click to collapse
Only as my very last resort... and I don't think I can really... wonder why lol
I would like you to tell me through PM or in the off-topic thread ( http://forum.xda-developers.com/galaxy-j5/how-to/ot-one-galaxy-j5-off-topic-thread-thread-t3461384 ) why you use win xp, why you dont wanna update, i wanna see your opinion about it.
Click to expand...
Click to collapse
I will if I remember... but just for merely convenience reasons
If you wanna a lightweight OS and you are not gaming, then there are linux distributions: http://www.whylinuxisbetter.net/ .
Click to expand...
Click to collapse
Oh I do already ! Don't tell me that lol... but for various reasons I must use that PC, preferrably, to do such
tasks
Thanks anyway
ElenaXX said:
Wow how much support and how quick... thank u all, really
I will start replying Telepracity by now (I must still carry more tests and study the other replies)
-I removed the previous Samsung USB drivers and I installed the ones u suggest... ok the file name is the same, just 16 vs 19 MB... but that surely DID change something , keep reading
-I turned USB debug ON in phone's developer section EVEN if, actually, I found that in similar threads in the past it was suggested to turn it OFF instead, anyway...
-Ok the original cable is slightly broken but I used it the same. I have another new cable though which was tested with a friend's laptop and it works and my phone there can be detected as MTP (under a newer Windows version though). Anyway I'm interchanging them and they apparently behave the same
So, what changed by installing these apprently "better" drivers and nothing else ?
Finally my PC seems to recognize my phone as a MTP device ! But things are still far from working (by now).
Namely:
Upon connection, no, the phone status bar does not show any "transferring images" or "transferring files"... it's a J5, it just says connected as MTP (vs. PTP)
Windows now says New Hardware detected, Samsung Mobile MTP device WOW
The only difference if I enable the USB debug option being, an additional device gets recognized and listed in the hardware named SamsungAndroidPhone / Samsung ADB Interface
But there's a problem... during installation of the MTP device (listed in Hardware as Samsung mobile USB composite device), I get an error, saying "cannot find the required section inside the INF file" !!!
Still no "?"s or "!"s listed in the hardware though.
And obviously, my Samsung is still NOT accessible as a Volume as it should be...
Oh no dear I'm not one who wants to bother ppl privately to stress with my very own problems but I thank u the same for the offer
I go on experimenting and reading other suggestions, thanks
Click to expand...
Click to collapse
What windows media player version do you have installed on your system?
If 11, then i would suggest you to try disconnecting the phone, uninstalling any current drivers for the phone, then reinstall Windows Media Player 11 again. Install the drivers/ software for the phone from the manufacturer’s website and then re-connect the phone. The settings will be detected automatically and then check whether the issue is resolved.
Telepracity
Telepracity said:
What windows media player version do you have installed on your system?
If 11, then i would suggest you to try disconnecting the phone, uninstalling any current drivers for the phone, then reinstall Windows Media Player 11 again. Install the drivers/ software for the phone from the manufacturer’s website and then re-connect the phone. The settings will be detected automatically and then check whether the issue is resolved.
Telepracity
Click to expand...
Click to collapse
Well no the matter is, I really have NO Media Player installed and if there was one initially (I don't remember lol) I had surely uninstalled it together with most M$ crap or unused programs. Just, I dunno why I must have a WMP installed at any cost to access an MTP device... ok I could even try in the worst scenario...
But clearly my XP configuration misses something in oder to be instructed on HOW to use/interact with MTP devices. Now at least, with the USB drivers u suggested me (note, the previous, not working ones were from manufacturer's site !!!) it can tell it is an MTP device, while before it was only seen as PTP (even if the phone was set as MTP). But it still can't find the proper entry inside the INF file to correctly manage such devices, it seems. I know this is going to become a matter for experts lol perhaps for too much experts... I think I shall soon give up and use another PC or laptop connected to the LAN for that purpose. Just, for various convenience reasons I was much handier for me if I could use that PC with XP instead. Dont' worry. Really I see the matter is getting too troublesome and I'm giving up. Thanks
ElenaXX said:
Well no the matter is, I really have NO Media Player installed and if there was one initially (I don't remember lol) I had surely uninstalled it together with most M$ crap or unused programs. Just, I dunno why I must have a WMP installed at any cost to access an MTP device... ok I could even try in the worst scenario...
But clearly my XP configuration misses something in oder to be instructed on HOW to use/interact with MTP devices. Now at least, with the USB drivers u suggested me (note, the previous, not working ones were from manufacturer's site !!!) it can tell it is an MTP device, while before it was only seen as PTP (even if the phone was set as MTP). But it still can't find the proper entry inside the INF file to correctly manage such devices, it seems. I know this is going to become a matter for experts lol perhaps for too much experts... I think I shall soon give up and use another PC or laptop connected to the LAN for that purpose. Just, for various convenience reasons I was much handier for me if I could use that PC with XP instead. Dont' worry. Really I see the matter is getting too troublesome and I'm giving up. Thanks
Click to expand...
Click to collapse
Try to install wmp because in the microsoft answer website there is a same guy that faces the INF problem and he fixed it updating wmp.
Yes,this is the problem in windows xp,if you install windows media player mtp will work in xp.
OK folks at the end I DID IT finally :good::good:
Thanks for insisting so much about WMP11... eventually I convinced myself there weren't any easier (read: more
"elegant" or clean) workarounds. The drivers and files needed in order for XP to access MTP are simply all there.
Microsoft never thought to release them in a standalone package. Apparently neither MS MTP drivers nor
manufacturer's USB drivers are essential or needed at all, unless one is a developer. After having tried out every possible combinations, checked the files installed, repeated the procedures, etc HERE is the exact list of things (apparently) needed to have a MTP device recognized under Window XP. I'm also publishing this list hoping it may turn out useful to somebody else in the future, one never knows...
1. Installing Microsoft's MTP drivers (MTPPK12) SERVES NO PURPOSE here
2..Installing Samsung USB drivers also serves NO PURPOSE here (unless one wants to use additional features
as perhaps ADB and access the phone modem etc.)
3. Microsoft User Mode Driver Framework IS NEEDED ! Cos there are some files installed which are essential
like wudfrd.sys (NOTE: chances are u don't even need to install this package if u install WMP11 throughfully
cos apparently a similar file is installed but only during a vanilla WMP11 installation, keep reading)
4. If u don't need or don't want WMP11, u can safely install it just partially. I could manage to install WMP11 only
partially. The original self extracting archive must therefore be opened as an archive, and ONLY the
wmfdist11.exe needs be installed (of course, if one wants a full installation, he's advised
to do so, and in that case he can PERHAPS avoid to install the Microsoft User Mode Driver Framework, I
didn't check this option)
5. I can confirm... in my case at least, different USB cables make no difference. And the fact of having USB DEBUG
enabled on the phone has the sole effect of making an additional ADB device being detected under Windows
(for developers) and in that case perhaps u still need to installl Samsung's USB drivers.
Voilà ! As I plugged my phone, it got recognized as MTP suddently. I didn't even need to modify any .INF files
by hand for adding my device's USB ID and such things. And it can now be accessed as a volume.
Case solved Thanks for every contributions
I managed to make recognized my S5 by installing WMP 11 like stated above BUT i cannot copy/view any media files from my Galaxy S5 phone. I tried many cables with no luck. ElenaXX's post was extremely helpful but I couldn't access media files on phone eventhough recognized successfully.
Note: Everytime you change USB mode from Developer Options, it installs additional ADB devies again and again, and modem.

S8 Not detected by Windows

Hi,
I bought an immaculate looking, roughly 2 year old, Samsung S8 recently and all works fine, except, no matter how hard I try, I connect get windows 10 and now windows 11 to detect the phone, so I can download photos off it. It charges, but it does not appear in "This PC" as a drive. Previous owners gave me a blank look when I mentioned it. They are not PC savy. Maybe they never tried to do this...dunno. Anyway I thought I could fix it.....I WANT to fix it.
I've updated the OS and USB drivers, enabled developer mode,tried different usb ports, different PC's , different usb cables and yesterday I fitted a new USB daughter board...still no worky......
I can't even remember all the things I've tried...
I have now bought a new S10 and that all works as it should. S8 still doesn't work.
I am out of ideas.....All I can think of to do now is to replace the motherboard! Extreme, and I don't even know if it will fix it......
How can it not?....lol
I know it doesn't make sense to spend too much on a S8 but it just irks me!
I hope someone can enlighten me....
Steve

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