Weirdest camera bug ever - OnePlus 8 Pro Questions & Answers

Hello. This is the only place where I think I can find ann answer to this bug.
The issue: all OnePlus 8 Pro cameras work normally with every single app, except the stock camera app. I can take photos and make videocalls, use instagram, whatsapp, etc. All cameras are working fine. Even face unlock, But the stock camera app opens in a black screen, then 3 seconds later, closes (and you can find it on the recent apps drawer.
What I did so far to debug this:
- Wiped the cache
- Wiped the cache and data for the camera app and the camera service
- Did a clean install (factory reset) on OOS 11
- Did a clean install (factory reset) rolling back to OOS 10
- Upgraded to a beta version on OOS 11.
- Did a clean install of OOS 11 using MSM Tools
- Updated the camera app to a beta version
- Updated the camera service to a beta version
All this with stock software.
Absolutely nothing that I do makes the stock camera app to work. I can assume that this is not a hardware issue, since all the cameras work on any app except the stock camera app. But if it's a software issue, why even wiping with msm tools didn't fix it? I really can't find an answer to this.
Has anyone ever faced this bug? I'm almost selling my oneplus 8 pro as defective since we don't have official oneplus support in brazil.
Thanks in advance for any tips!

If you've used msm to go back to stock then it must be a low level driver that's not working..
Haven't got a clue how that could be fixed though, i would reach out to OnePlus.
If you don't fancy that, the only other thing you could maybe try is one of the custom ROMs that now has the OOS camera baked into their ROM.
It's a long shot but perhaps that may work and may invoke a change that's inherited by the OOS system..
Sorry it's an odd one.

Related

Oneplus Two Camera issues ... Hell lot of Issues

M facing really weird issue with Oneplus Two Camera.
1) Sometimes not frequently when I open camera app the screen is black and it crashes with an error stating "Camera unknown error".
At tht time if I use other camera apps i.e. Snapchat, Google camera ,etc..they show black screen too.
Even Flash doesn't work at tht time.
So I hve to restart to solve the problem.
2) When in a dark room or so, when I take picture with flash mode on...the camera screen goes blank and I hve to lock and unlock it to solve the problem. But if happens again when I take another shot.
Is there any solution ? Do I hve to worry ? Is it hardware or software problem and if its a software prob...will it damage my camera hardware or any other ?
I really love this phone ...so even minute errors bugs me
Do I need to replace? ...I don't want to spend my time replacing it coz I hve already replaced it ...I mean ..I bought it from Amazon India and due to a small dent on my OPT on the right upper corner I replaced it and it took me 15 days with lot of calling at Amazon ...so I don't want to do all tht again
Please help
I am on Oxygen OS 2.1.0
Rooted
Titanium restored from a backup of my previous phone I.e. Nexus 4 <--- is this causing the prob in any case?
Have you tried doing a factory reset? Did this happen on OxygenOS 2.0.1? Have you tried other camera applications (google camera) to see if the issue is software related? Do you have a custom recovery?
ripv2 said:
Have you tried doing a factory reset? Did this happen on OxygenOS 2.0.1? Have you tried other camera applications (google camera) to see if the issue is software related? Do you have a custom recovery?
Click to expand...
Click to collapse
I am rooted
with custom recovery (TWRP)
Oxygen OS 2.1.0
Nope i didn't try factory reset
and yes when tht problem happens all camera using apps hve black screen after reboot everything works
I own that device too and I am not facing any such issues but here is a fix -
If you are rooted clean flashy the ROM
Non rooted -
Wipe cache partition from stock recivery
And most likely I think the problem is titanium backup of previous phone
DARK SIDE™
KINGVADER said:
And most likely I think the problem is titanium backup of previous phone
DARK SIDE™
Click to expand...
Click to collapse
i just flashed exodus, stock kernel, opengapps, reistalled my titanium backup, and everything works, no camera issue. so i doubt it's a titanium problem, either... but sorry, no idea how to help
Even after factory reset
Not rooted phone. Did factory reset in recovery mode and tried third party camera apps also, still problem persist
This happens for my OPT too. Whenever I try to take a shot in the dark, it just froze. Until I lock and unlock it again. Weird!
I have met the issue 2 as well. When I take picture under dark environment, the screen will be dark and I have to unlock it again. I am using oxygen 2.1 stock camera app. So I think it should be software bug.
One plus 2 camera issue
I was also facing the same issue but now it is resolved.
Steps. Before clicking a pic in dark just maximize your brightnessto 100% and off the optimization of screen in display.then click a pic..the screen wont get dark..and tje picture will be clicked.i hope it will be resolved in future updates with low and automatic brightness too

Home button not working at all (tried several fixes)

(Edit 1) Found a fix already! Read post 2!!!
Hello there,
I've been having a OnePlus Two since 4 months already, and had like 2 or 3 home button not working issues.
They used to fixed by themselves after a couple of days of not working, but not this last time.
I tried already the reinstalling system (after formatting system via TWRP), clean it several times, hard reset (hold power button for more than 20 seconds), complete drain battery and fully charge it again, force stop fingerprint service, take out the tempered glass screen protector, and none of those solutions worked.
I here attach (copy the link, can't upload a video directly to this post) a video in which you can see that whenever I power on the screen (still locked), the home button works for several times, but as soon as I unlock it (pattern lock) it stops working. This makes me think that the problem is software, not hardware, but as I said before, already tried reinstalling OOS 3.0, wiping system, cache, data, internal storage, etc.
I compressed the video so it wouldnt be too big, but quality is good enough, just rise the volume so you can listen to the "vibration" that the home button produce.
Any help would be appreciated.
Sincerely,
Daniel Castro
Fix for the issue!
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro
I have the same problem
Tomorrow i'll try your method
I've posted a questione about this issue,
I think the One plus team should find a solution to this problem that afflict many users
Also, don't forget to rotate your phone 720 degrees, counter clock wise! ? hocus pocus....
DCastro555 said:
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro
Click to expand...
Click to collapse
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk
these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.
LOL9988 said:
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
It will erase everything, make a backup before starting the process.
faustin95 said:
these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.
Click to expand...
Click to collapse
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.
pitrus- said:
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.
Click to expand...
Click to collapse
If it works, its worth a try . And yeah, but we are not in any OnePlus Forum, neither debating about if they are gonna do anything about their own issue, we are trying to fix what an irresponsable company wont.
can we make together an official request to one plus to give us an answer or explanation about this? a lot of users are facing this issue, it's not normal
This is my second opt I bought that this problem has happened
sorry for my english
I had also tried lot of things but home button is not responsive at all.. H2os,exodus,oxygen 2.1 ,3.0 same everywhere
---------- Post added at 04:01 AM ---------- Previous post was at 03:59 AM ----------
Error is: when i open fingerprint setting
Enrollment not working try differnt finger or try again ... Nd fingerprint autotest not starting also
i've turned to stock i've updated to oxygen 3.0 bet and the button worked again
i think rooting installing twrp and installing different roms may be the cause of this issue
faustin95 said:
i think rooting installing twrp and installing different roms may be the cause of this issue
Click to expand...
Click to collapse
Unfortunately that is not the case, it's a hardware design bug.
However you can f-k up your finger scanner by damage your persistant-partition if you flash up and down between different ROM/bootloader revisions. But it's easily fixed by flashing the image file for that partition again.
pitrus- said:
Unfortunately that is not the case, it's a hardware design bug.
Click to expand...
Click to collapse
it's a driver issue
faustin95 said:
it's a driver issue
Click to expand...
Click to collapse
50/50 moisture sensitivity and driver issue.
Home button has been working fine for a year, installed 3.0.1 today and suddenly home button only works in OOS 3.0.1. No longer works in CM 13, yet works fine in OOS 3.0.1. Definitely a driver issue.
Tried installing OOS 2.2.1, wiping, then installing Grarak's CM 13 and home button refuses to work. Wiped system, data, cache, installed OOS 3.0.1 and home button works again. Tried wiping again and installed CM 13, home button stopped working. Wiped and reinstalled OOS 3.0.1, home button works again.
Odd thing, my phone will only work with CM13 roms and OOS 2.2.0 or less for fps and home button. Nothing will fix or ever work.
For me, the home button stopped working for a short while on Graraks, then it just jumped back to life again and I haven't had any more home button blackouts after that. If it's a driver issue, it's an extremely intermittent one.
The fingerprint scanner has stopped working from time to time at lockscreen, but this is acceptable for an official hackjobb supported scanner until official sources are released ?
Need Help with this!
Hi everyone!
I have a OP 2 for more than one and a half years now and never had any issues with it(stayed stock...) until recently. I didnt update the phone to the latest version and was putting it off, and today in the afternoon when I tried to unlock my phone it said the 'Fingerprint hardware is not available' and after unlocking the phone with the pattern, it IMMEDIATELY LOCKS ITSELF BACK !!! after split second it just locks the screen while everything is working like connection, wifi, messages, notifications, etc. but due to this I cannot access anything on the phone, can't go to settings and switch to onscreen nav bar buttons, can't force stop/wipe cache the com.fingerprints.serviceext either, tried restarting it several times, downloaded the update but can't even install it because the phone just locks! I have no idea what would fix it and I am avoiding a full reset and wipe on the phone(also based on all i have read, dont think it would fix it anyways)
If anyone knows whats the problem or has dealt with it or knows someone who has, please help me out here on how to fix this and what to do. I did not root it or flash custom ROM's on it yet so literally dont know why it happened.
Thanks,
Max

Proximity sensor stays in "close" position

Nexus 6p, unlocked bootloader and running 8.1DP.
Whenever I make a call and put the phone to my ear the screen turns off and never comes back on. I tested the sensor with the device info app and I the sensor stays in the "close" position when engaged untill the app is restarted.
I did some research and I found that some users had this issue with the Nougat update but no relevant solutions were found and the 7.1.1 update fixed the problem.
I would like to avoid factory reset or locking the bootloader if possible.
Can anyone think of a possible solution?
I tried the Proximity sensor reset app from the play store and that does absolutely nothing.
EDIT: Stable 8.1 doesn't fix the issue, even after clean install and manual flash and wipe.
I'm on SuperXe 8.0 Oreo built and it works flawlessly. I remember having that issue on nougat ROMs use to drive me nuts. Every time I needed the keypad I had to fight to get the screen back on. ?
Not a factory reset. Manually wipe the phone and apply the latest 8.0 image.
So after manually flashing the 8.0 image everything worked. I thought id give 8.1 DP2 a shot and I wiped and flashed this manually. It worked during the restore but stopped working after all my apps were back, so I thought it may be an app that's causing the problem. Strated in safe mode, issue is still there. I guess Ill just have to wait for the stable 8.1 release. If anyone else is facing the issue please post here.

G6: "Camera unavailable" but works in Instagram and Snapchat

Hello, My phone's (main)camera is not being registered by the stock camera app , neither by Gcam. But it shows up in apps like instagram and snapchat and works just fine, no crashes or such. I tried resetting my phone through settings and the ****ty bootloader you get with a locked H870DS (un rootable) model and it didn't seem to work.
What I am thinking is, there's something wrong with the camera ID allocations of the camera but still confused as to why even after resetting, it won't work. Any way that I can erase the system and other partitions and do a fresh stock os installation? UGH it was so easy with root. Lg made a great device ****ty by locking it down for me.
Update: So I forgot to add how I came to the conclusion of camera ID being allocated wrongly. When I try to open the stock camera app by long pressing and selecting 'Selfie cam' , it opens up the wide angle rear camera. Either the front cam is done for or my device is.
So everyone's in quarintine but no one wants to help?
Hey,
today i tried to recreate your problem, and i got your problem.
Problem came when i flashed Pixel Experience Android 10 ROM against branded stock Android 9 (branded by Polish Play).
How to solve it? After many trial and errors, problem dissapeared when i flashed stock Android 8 (branded by Polish Play in my case), and did FOTA update.
I hope i helped.

[Stock][H870] Camera, Flashlight and YouTube won't work after flashing stock ROM

I used to have Havoc OS and everything was working fine but the location. it never worked for some reason and i needed it on my everyday life.
So used UPPERCUT to install stock ROM, ONLY to quickly realise that CAMERA, FLASHLIGHT and YouTube didn't work.
(when opening camera there was only a black screen, flashlight said i was using a camera app and YouTube was endlessly loading without showing my feed)
I wiped everything and flashed stock ROM from here: https://forum.xda-developers.com/lg...-h870-eu-30b-rom-t4007979/page10#post83380121
STILL having the same problem.....
when using havoc OS i didnt have this problem...
any ideas?
Did you flashed Nougat first? If not flash Nougat
to further explain my problem,
even though Camera used to work fine on HAVOC OS,
now even when using a Hardware Tester from Play Store, the app can't find a the camera...
can flashing stuff on your phone kill hardware?
I had a similar issue with a H872. Camera & proximity wouldn't work after flashing back to stock Oreo from Havoc. Someone here suggested flashing back to Nougat. Lo and behold...it fixed all my issues. I then performed software updates to get to the latest stock version.
Good luck!

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