I removed my ActiveSync Email account on Friday evening as part of a system test.
However, whenever I try to re-setup the account, at the last step in the process where it says "Activation - By activating this application ....", when I press YES, the screen shows "Checking incoming server settings" as normal for a moment, but then a popup dialog appears saying
Setup could not finish
Activation failed. Unable to
connect to network. Try again
with network provider's
default APN
[OK]
I have tried a "Factory data reset" - same result
I have tried setting up over both Vodafone network, and known good wi-fi network - same result
I have tried reflashing the firmware - same result
I did find a thread on the Galaxy S II forum that has about 10 reports of this issue happening to other people over the weekend.
Hopefully Samsung can fix this quickly, as I need my email.
In the meantime, if you need Exchange Email - I would advise not changing anything on your phone.
I have exactly the same problem on my i9100 stock ROM 2.3.5. I was thinking if it was my problem but after trying the same procedure on 3 of my colleagues i9100 all of them get the same error. Obviously there is something wrong with Samsung activation (???) server.
LiverpoolFCfan said:
I removed my ActiveSync Email account on Friday evening as part of a system test.
However, whenever I try to re-setup the account, at the last step in the process where it says "Activation - By activating this application ....", when I press YES, the screen shows "Checking incoming server settings" as normal for a moment, but then a popup dialog appears saying
Setup could not finish
Activation failed. Unable to
connect to network. Try again
with network provider's
default APN
[OK]
I have tried a "Factory data reset" - same result
I have tried setting up over both Vodafone network, and known good wi-fi network - same result
I have tried reflashing the firmware - same result
I did find a thread on the Galaxy S II forum that has about 10 reports of this issue happening to other people over the weekend.
Hopefully Samsung can fix this quickly, as I need my email.
In the meantime, if you need Exchange Email - I would advise not changing anything on your phone.
Click to expand...
Click to collapse
I am using Galaxy S II on 2.3.5 and experiencing exactly the same problem!
Some discussion going on about this here: http://forum.xda-developers.com/showthread.php?t=1098806
Just tried again 5 minutes ago - and voila !
Finally it is working again. Only 4 days later ...
yes its started working again........ God know wht went wrong for four days.
Samsung galaxy s2 cannot connect to activesyn account
Hi!
I am having the same problems as below with my Samsung Galaxy S2 4G
Originally no problem connecting.
Then did factory reset. Now cannot connect at all to activesync account.
Keep getting message "unable to connect to network. try again with network providers default apn"
I have tried to connect through main account, email and calendar (as advised previvously)
I have done it manually. All info is correct.
Please help - I am desperate!!
Thanks,
Anne
I think all have the same problem like you..just wait a couple of days
"Activation failed", Cannot connect to network. Please try connecting to network prov
Hi All,
I am experiencing the same problem. I factory reset my samsung galaxy ace s5830i phone. Everything is working fine except email.
When i am trying to setup AtiveSync, it says "Activation failed", Cannot connect to network. Please try connecting to network providers default APN.
Requesting help as soon as possible as my work is held up..
Cheers !!
nranjit said:
Hi All,
I am experiencing the same problem. I factory reset my samsung galaxy ace s5830i phone. Everything is working fine except email.
When i am trying to setup AtiveSync, it says "Activation failed", Cannot connect to network. Please try connecting to network providers default APN.
Requesting help as soon as possible as my work is held up..
Cheers !!
Click to expand...
Click to collapse
Try uninstall profile, reboot and install it again.
APN Problem Resolved
kozianozdra said:
Try uninstall profile, reboot and install it again.
Click to expand...
Click to collapse
" Hi All,
I had already mentioned that inspite of factory reset, the problem persisted. Then how can by unistalling the profile, reboot & installing it again will work ????
"The problem has resolved only after contacting samsung service center. They took the remote screen of the mobile & asked me to setup my email & to my surprise it worked this time. It seems they have made some changes in their server which made it work though they didn't mentioned this "
Thanking all for your support
Same here - how did you resolve the issue?
LiverpoolFCfan said:
Just tried again 5 minutes ago - and voila !
Finally it is working again. Only 4 days later ...
Click to expand...
Click to collapse
And how did you fix it?
I'm having the same problem and have been trying to solve it for two weeks now!?
I have a 16 GB Samsung galaxy s5 on Verizon. I've been trying to connect my phone to one of the jetpacks from Verizon and every time I try it doesn't give an error message it just refuses to connect. The jetpack will allow every other device on it to connect except for mine. Any help is appreciated thank you
orsomortale said:
I have a 16 GB Samsung galaxy s5 on Verizon. I've been trying to connect my phone to one of the jetpacks from Verizon and every time I try it doesn't give an error message it just refuses to connect. The jetpack will allow every other device on it to connect except for mine. Any help is appreciated thank you
Click to expand...
Click to collapse
Are you sure the passcode is correct for you to be accessing it? AFAIK you have to have them passcode locked.
Yeah it wasn't the password. I found the reset on the jetpack shortly after posting and after holding that for 10 seconds everything started working fine. Thanks for the help though
I have just recently purchased a Samsung Galaxy Note 4. I love this phone and didn't have any problems until now. My phone will not connect to any WiFi and it will either say "Saved and Secured" or "Disabled." Either way, it won't connect. I've looked on some different websites and some suggested to reboot my phone. But, I don't know if they are a safe website so I didn't do that. Please help me.
No harm in rebooting, give it a shot.
Hello,
I own a N910CQ for 1.5 years now.
Two days ago, suddenly my phone started to disconnect from the network. Neither incoming/outgoing calls nor mobile data works *seamlessly*. The network connects momentarily and disconnects not so long after.
Some non-authorized fixer said that that was a typical Note series problem and asked me if I wanted to proceed further because he had to remove the front glass to try to fix it. I did not allow him to do it so I am stuck with a working but useless Note 4 right now.
Have you ever encountered such issue and if so how did you overcome it?
Thanks in advance.
Pretended said:
Hello,
I own a N910CQ for 1.5 years now.
Two days ago, suddenly my phone started to disconnect from the network. Neither incoming/outgoing calls nor mobile data works *seamlessly*. The network connects momentarily and disconnects not so long after.
Some non-authorized fixer said that that was a typical Note series problem and asked me if I wanted to proceed further because he had to remove the front glass to try to fix it. I did not allow him to do it so I am stuck with a working but useless Note 4 right now.
Have you ever encountered such issue and if so how did you overcome it?
Thanks in advance.
Click to expand...
Click to collapse
Go to settungs/back up & reset and factory reset erase everything and try diffrent sim card also.maybe software or sim card issue.
No luck.
I switched from Polish ROM to Turkish one (both 6.0.1), do you think modem files might be causing such issues?
Fixer said nothing visible seemed like the root of the problem and that if I took it to a Samsung Service they would most probably like to replace the motherboard and that would cost almost as much as a new phone.
Hi. I just want to say thank you to the help I've gotten from xda over the last few years.
I just bought a used galaxy s5 neo that has obviously been rooted. It boots up with Lineage logo and TWRP is installed. The problem I have is I can't get past the beginning of the phone's set up, specifically the 'checking for updates' screen. My WiFi is working correctly and my data is working but after 1 min or so I get a message to change the network because there's no connectivity with the one I'm using. It doesn't matter if I set up using wifi or my data. After searching and being told to reset the network settings or change the APN settings, I'm not sure the search engine gets my badly posed question. I can't get into the phone to change anything or even be more specific about the phone.
Is there a fix here that doesn't require super techy abilities? Thanks