I removed my ActiveSync Email account on Friday evening as part of a system test.
However, whenever I try to re-setup the account, at the last step in the process where it says "Activation - By activating this application ....", when I press YES, the screen shows "Checking incoming server settings" as normal for a moment, but then a popup dialog appears saying
Setup could not finish
Activation failed. Unable to
connect to network. Try again
with network provider's
default APN
[OK]
I have tried a "Factory data reset" - same result
I have tried setting up over both Vodafone network, and known good wi-fi network - same result
I have tried reflashing the firmware - same result
I did find a thread on the Galaxy S II forum that has about 10 reports of this issue happening to other people over the weekend.
Hopefully Samsung can fix this quickly, as I need my email.
In the meantime, if you need Exchange Email - I would advise not changing anything on your phone.
I have exactly the same problem on my i9100 stock ROM 2.3.5. I was thinking if it was my problem but after trying the same procedure on 3 of my colleagues i9100 all of them get the same error. Obviously there is something wrong with Samsung activation (???) server.
LiverpoolFCfan said:
I removed my ActiveSync Email account on Friday evening as part of a system test.
However, whenever I try to re-setup the account, at the last step in the process where it says "Activation - By activating this application ....", when I press YES, the screen shows "Checking incoming server settings" as normal for a moment, but then a popup dialog appears saying
Setup could not finish
Activation failed. Unable to
connect to network. Try again
with network provider's
default APN
[OK]
I have tried a "Factory data reset" - same result
I have tried setting up over both Vodafone network, and known good wi-fi network - same result
I have tried reflashing the firmware - same result
I did find a thread on the Galaxy S II forum that has about 10 reports of this issue happening to other people over the weekend.
Hopefully Samsung can fix this quickly, as I need my email.
In the meantime, if you need Exchange Email - I would advise not changing anything on your phone.
Click to expand...
Click to collapse
I am using Galaxy S II on 2.3.5 and experiencing exactly the same problem!
Some discussion going on about this here: http://forum.xda-developers.com/showthread.php?t=1098806
Just tried again 5 minutes ago - and voila !
Finally it is working again. Only 4 days later ...
yes its started working again........ God know wht went wrong for four days.
Samsung galaxy s2 cannot connect to activesyn account
Hi!
I am having the same problems as below with my Samsung Galaxy S2 4G
Originally no problem connecting.
Then did factory reset. Now cannot connect at all to activesync account.
Keep getting message "unable to connect to network. try again with network providers default apn"
I have tried to connect through main account, email and calendar (as advised previvously)
I have done it manually. All info is correct.
Please help - I am desperate!!
Thanks,
Anne
I think all have the same problem like you..just wait a couple of days
"Activation failed", Cannot connect to network. Please try connecting to network prov
Hi All,
I am experiencing the same problem. I factory reset my samsung galaxy ace s5830i phone. Everything is working fine except email.
When i am trying to setup AtiveSync, it says "Activation failed", Cannot connect to network. Please try connecting to network providers default APN.
Requesting help as soon as possible as my work is held up..
Cheers !!
nranjit said:
Hi All,
I am experiencing the same problem. I factory reset my samsung galaxy ace s5830i phone. Everything is working fine except email.
When i am trying to setup AtiveSync, it says "Activation failed", Cannot connect to network. Please try connecting to network providers default APN.
Requesting help as soon as possible as my work is held up..
Cheers !!
Click to expand...
Click to collapse
Try uninstall profile, reboot and install it again.
APN Problem Resolved
kozianozdra said:
Try uninstall profile, reboot and install it again.
Click to expand...
Click to collapse
" Hi All,
I had already mentioned that inspite of factory reset, the problem persisted. Then how can by unistalling the profile, reboot & installing it again will work ????
"The problem has resolved only after contacting samsung service center. They took the remote screen of the mobile & asked me to setup my email & to my surprise it worked this time. It seems they have made some changes in their server which made it work though they didn't mentioned this "
Thanking all for your support
Same here - how did you resolve the issue?
LiverpoolFCfan said:
Just tried again 5 minutes ago - and voila !
Finally it is working again. Only 4 days later ...
Click to expand...
Click to collapse
And how did you fix it?
I'm having the same problem and have been trying to solve it for two weeks now!?
Related
I have a JasJar and when I switch sims the mailboxes keep disappearing. I still see them in the TODAY screen but when I try to select them they are nowhere to be found. I also try to manually go to messaging but they are missing from there too. I keep creating new boxes and they are starting to number up Yahoo1, Yahoo2 etc.
Help Me.
Thanks.
Yeah i have experienced the same thing, whats seems to work for me is making sure you close down all apps before a soft reset or sim card change, go to start settings system memory running program list and stop all
This works for me every time now and i no longer have to set up my mail accounts
All you need to do is to turn off your device off for a while (a couple of seconds will do) before you reset.
It's because WM5 caches data to speed up the device a bit, and if you reset your device before it gets a chance to permanently write the data, it gets lost.
Best thing is to shut off before you do a reset, in case you lose data.
Well I sent mine to service, switched the mainboard and i can soft reset at anytime now, never looses any data any more.
Same Rom and config but the problem is completly gone
bosjo said:
Well I sent mine to service, switched the mainboard and i can soft reset at anytime now, never looses any data any more.
Same Rom and config but the problem is completly gone
Click to expand...
Click to collapse
Which Universal device did you have exactly?
I have a Qtek 9000 that seems to be forgetting its authentications and I can't figure it out. Nothing else seems to be wrong with it which leads me to think it HAS to be a software issue, but I can't pin it down!
The only weird things I'm experiencing: Bluetooth devices lose pairing (device redetects them and asks for PIN), Wi-Fi access points get wiped clean (get prompted for WPA keys), and infrequently the Exchange Server password in ActiveSync and the GPRS login information to Cingular are asked even when "Save password" is set.
Qtek 9000 from Dangaard Norway
Min wiped Email settings, Wlan, and some GPRS settings
Don't know about BT, dident use it before i sent it back.
Thanks Bosjo, I was beginning to think I was the only one, or that it was a software issue.
I believe it's related to the fact that the IMEI temporarily disappears from the phone, so it loses authentication of itself and therefore the devices or credentials its encrypted with.
I posted full details here http://www.howardforums.com/showthread.php?t=797931 and will likely be shipping it back to the supplier tomorrow for replacement.
That's true, I totally forgot about the Imei disapering.
It also failed to display the radio version.
I know for sure that they actually switched the mainboard cause I have a different MAC adress, haven't checked the Imei number though.
It's a bit funny that this is a hardware error, one would think that it should forgett all settings then and not just pieces off it
Got the same problem. Im seeing my mail account on the today screen but can't access it, if i search for the e-mail's i can find them but can't access them. Anyone find a workaround or where can i delete my mail account i had before it dissapred, becuase now if i try to add the mail account again with the same name as last time it says that i alredy got a account but i can't edit it :/... Please help
damn, nobody found a solution for this? search thru the registry twice without a result ;/
does this happen only when you take off the battery?
another one ....
any solution for it....
regards
ady: nah when i do a soft reset
can't find it in somewhere in the registry either so don't know how i could remove this damn buggy thing :/
(Tilt 8925 - Kaiser)
I searched but could not find the solution.
I am not able to receive Gmail and Yahoo from last week. It says "Error Synchronizing"
Also the google map app do not work. It tries to download and comes back and says wininetHTTP error. I have spoken with ATT rep and made sure all the connection settings are correct. They asked me to do a master reset. Is there anything that I am missing. I have google map 2.1.0, I upgraded from 2.0.1 when it stopped working but even this version does not work. Please help.
I found the problem. MediaNet connection had "This network uses proxy..." checked. unchecking it resolved the issue. Thanks!!!
Hello, i finally got my Hero. loaded a new ROM onto it and rooted it, but i´m having some trouble with the market app. whenever i try to open it it just says loading "android market terms of service" and stays there forever, the only choice is to wait longer og choose decline.
I´ve triyed both on wifi and gprs connection, and every other application on the phone can use both connections to browse and so on.just not android market..
Here is a little infor about the phone to help you figur my problem out.
ROM: update-hero-modacocustomrom-1.1-signed
Firmware version: 1.5
Baseband Version: 63.18.55.06U_6.35.04.25
Kernel version: 2.6.27-a550404199 [email protected] #521
Build number: 1.79.482.3 14733 CL#49365 release keys
Software version 1.0.0.A6288
Hope some kind soul is willing to help me out, thank you in advance.
I just put 1.1 on my Hero a few hours ago, and Market is still working fine for me. i did update the radio first though; you might want to try that.
otherwise, it could just be Market playing up, not at all unusual in my experience...
Updated the radio to this version, "update-hero-radio-63.18.55.06_6.35.05.15-signed" still no luck getting allowed to accept the terms of service, but i seems that the phone now has better signal strenght to the phone net.
After apoximitly 5 minutes i get a window instead of the loading screen where is says "Attention. An error has occured. Please try again later."
this sounds similar to teh connection errors that people are experiencing when they skip the sign in process during the initial set up. In general,m the only solution to that is to hard reset and sign in to google at the very first opportunity, during the set up screens and before you ever see the touchflo homescreen.
of course, it could just be a proxy in the APN settings.....
Year, i had that problem on the first time i changed the ROM, on that occasion i skipped the google account setup, and couldn´t use any program the used the internet.
But on this install i did do the sign in on first boot, and every program other that market that uses the internet or GPRS is working (weather, browser, mail, stock´s and so on)
Only thing that won´t start is the market tearms of service.
I had the exact same problem.
You need to contact your service provider and get the APN settings for your provider. After you have entered them in connect to marketplace over 3G and you should be fine.
My problem was caused by my phone company, Chess.no, shipping the unit with APN settings for Netcom! Obviously with a Chess sim inside the phone had some connectivity problems. Once the Chess APN settings were in I got connected straight away.
are you using wifi or 3g? I heard that market likes to make it's initial connection over 3G....
sadly i have a locked t-mobile G2 so i don't have any of these problems, i just sign in and it is automatically set up for me over 3G.
Arctic Matt was spot on, there was no APN profile in the phone, just made one with a name. after that it worked instantly.
Thanks alot.
Thanks for listening
I cannot believe that Scandinavian mobile providers, with their lazy ass coffee drinking cake eating lifestyle, have failed to notice this problem. If you look around on other forums (Google, Chess, Netcom) there are tons of people with this shortfall. I am so sick of this constant crap in Norway that I am moving my entire family over to Canada! In Norway, the technology is there and people want it but the companies providing it are infested by tech thick 50 year old management morons who are incapable of overseeing projects.
Just imagine if you were not a member of xda devs and have just got this phone as an average Joe. No apps! No help! ...and they wonder why people hack the phones to hell.
Glad I could help.
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
cyberdog100 said:
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
Click to expand...
Click to collapse
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
nijnvy said:
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
Click to expand...
Click to collapse
I don't think that's my issue, I've used my SIM as well as many other SIMs in other Android phones to access the market, it just seems to be an issue with this particular handset, oh well its weird!
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
pogoetic said:
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
Click to expand...
Click to collapse
I am having this same error as well.
Okay so i had to download an app called MoreLocale2 and force the locale to English(United States) and hard reset the phone. Worked fine after that. Hope it helps!
Android market just works here if google talks is enabled and connected...
Hey, new here but i hear this is the best place to come for advice so i thought i would give it a shot.
I am getting several errors when trying to use the social networks on the HD2
Twitter
It lets me log in but hwne i update it says my account is forbidden to access the twitter server, but everthing is fine if i sign in using a browser :S
Facebook
comes up that my username or password is incorrect when i know for a fact it is not.
Youtube
Says "There was a connection error while attempting to login"
I have tried it on wifi, edge, 3g, hdpsa and nothing works. I am on o2 an have a unlimited usage contract. Please help.
Had these when I first got my phone. All was set right after a reset (pop the battery out or hold down hang-up button)
Also, probably be a good idea to make sure you are logged out of all of those accounts in any browsers before signing in on your phone?
Outside of that... not sure.
add this to it: Nimbuzz
I can't connect over gprs or 3g. I'm on vodafone NL and i have disabled proxies and even created an experimented with new accespoints, but no luck. O even looked up in the registry to see if there is something that can be changed. I can only connect trough wifi.
Is anybody experiencing the same? It might be as well that vodafone blocks nimbuzz, but can they do that? legaly i mean.
kruegz said:
Had these when I first got my phone. All was set right after a reset (pop the battery out or hold down hang-up button)
Also, probably be a good idea to make sure you are logged out of all of those accounts in any browsers before signing in on your phone?
Outside of that... not sure.
Click to expand...
Click to collapse
I tried this and it does not work. Also i tried a complete reset and still nothing
Anyone have any ideas? this is really annoying
I turned off all connections before walking into a building on my college campus today since I know I receive no service there. When I walked out I tried turning on my connections and now am getting ZERO SERVICE. When I try to connect it says: "The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings."
I've tried resetting but it keeps giving me the same message. I performed several soft resets and even removed the battery a couple of times. The phone works fine, I am just not receiving any connection service.
Does anybody have an ideas on how to fix this?
Thanks!
slbha159 said:
I turned off all connections before walking into a building on my college campus today since I know I receive no service there. When I walked out I tried turning on my connections and now am getting ZERO SERVICE. When I try to connect it says: "The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings."
I've tried resetting but it keeps giving me the same message. I performed several soft resets and even removed the battery a couple of times. The phone works fine, I am just not receiving any connection service.
Does anybody have an ideas on how to fix this?
Thanks!
Click to expand...
Click to collapse
What about bettery? I met same problem once, since my battery is low. After recharging battery, everything back to normal.
still not working
no, i removed the battery several times as well. Its not the phone apparently. I took it to two T-Mo stores and both couldn't figure out what was wrong with it. They gave me new sim cards, and it still would not connect. Tried sim cards in different phones and it wouldnt connect on those phones either. So now i have to wait because it can take up to 2 hours for a new sim card to work :/
First, what ROM are you running? Second, have you tried a hard reset?
If all else fails, then warranty exchange it.
~Jasecloud4.
Havent done a hard reset yet since they told me it could take up to 2 hours for the network to pick up my new sim card. And I am running ROM Version 2.13.531.1
Since your sim wouldn't work in the other phones, it's either the sim or some issue with account-level settings.
Thats what I'm thinking. I just did a hard reset and took my phone back to default settings hoping that it would fix the issue, but it didn't help at all. I'm going to go back to T-Mobile this afternoon and try to see what is up with my sim card. Being phoneless for 2 days is horrible
slbha159 said:
Thats what I'm thinking. I just did a hard reset and took my phone back to default settings hoping that it would fix the issue, but it didn't help at all. I'm going to go back to T-Mobile this afternoon and try to see what is up with my sim card. Being phoneless for 2 days is horrible
Click to expand...
Click to collapse
Try this before you return it because mine has done this a few times. I never tried hard resetting it to fix it.
Go into start setting wireless controls. then click on the left side of the data connection box, not on the switch. That will bring up the connections screen. click Manage existing connections then it will show Tmobile data. click edit, then just ok or next through all of the screens. on the last screen it will be blank for username and password or whatever, but that's ok. just click ok or next.
Now try to enable your data connection..
I know this sounds dumb, but humor me because it works for me every time.
Tried doing that, but now when I try to connect it states: "Cannot Connect: The answering modem has disconnected."
slbha159 said:
Tried doing that, but now when I try to connect it states: "Cannot Connect: The answering modem has disconnected."
Click to expand...
Click to collapse
The fact that it changed something makes me think that Tmobile needs to go in and update the information...
The message you are getting now is exactly what I get. Try to do it one more time for kicks and see if it connects. If not, take it into Tmobile and see if they know the credentials needed to set that up manually.
Yeah, T-Mobile couldn't figure out what the issue was with my account/simcards/phone. So they are going to ship me a brand new HD2